UX Designer

📍 Job Overview

Job Title: UX Designer

Company: Computer Task Group, Inc (CTG)

Location: Remote (United States)

Job Type: CONTRACTOR

Category: UX Design / Content Strategy

Date Posted: September 04, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Remote Solely

🚀 Role Summary

• This role focuses on the strategic creation and refinement of product UI content and UX writing, directly impacting user experience and product adoption.

• Key responsibilities include developing comprehensive content strategies, with a specific emphasis on AI content strategies to enhance model outputs and system instructions.

• The position requires a strong aptitude for content judgment to curate "golden data" and ensure consistency in user-focused content across all digital touchpoints.

• This is a contract position with an anticipated duration of 4 months, offering a remote work arrangement within the United States.

📝 Enhancement Note: While the job title is "UX Designer," the core responsibilities heavily lean into UX Writing, Content Design, and AI Content Strategy, particularly for AI/LLM products. The "UX Designer" title might be a broader umbrella for this specialized content-focused role.

📈 Primary Responsibilities

• Craft and meticulously refine product User Interface (UI) content and User Experience (UX) writing in close collaboration with design and research teams.

• Architect and implement robust content strategies, including specialized AI content strategies, to optimize and improve the outputs of AI models and Large Language Models (LLMs).

• Apply critical content judgment to meticulously create, curate, and maintain "golden data" sets and system instructions essential for AI model training and performance.

• Develop and maintain comprehensive Help Center content and standalone technical documentation as required, ensuring clarity and accuracy.

• Champion and ensure the delivery of clear, consistent, and user-focused content across all digital experiences, maintaining brand voice and usability standards.

📝 Enhancement Note: The emphasis on "AI Content Strategy," "golden data," and "system instructions" suggests this role is deeply involved in the foundational content development for AI-driven features or products, requiring a blend of creative writing and technical understanding.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in UX Design, Communications, English, Marketing, or a closely related field is preferred. Experience:

• A proven track record of 2-5 years in UX writing, content design, and product UI development. Required Skills:

• Content Writing: Exceptional ability to craft clear, concise, and engaging content for digital interfaces and user journeys.

• Content Strategy: Demonstrated experience in developing and executing comprehensive content strategies that align with business objectives and user needs.

• Product UI / UX Writing: Proficient in creating effective UI copy, microcopy, and UX writing that guides users and enhances their interaction with digital products.

• AI Content Strategy: Experience in developing content strategies specifically for AI/LLM products or experiences is highly desirable.

• Content Judgment: Strong critical thinking and analytical skills to evaluate content quality, consistency, and effectiveness.

• Attention to Detail: Meticulous approach to reviewing and editing content for accuracy, grammar, and adherence to style guides.

• Proactive & Self-starter Mindset: Ability to work independently, take initiative, and drive projects to completion with minimal supervision.

• Collaboration: Proven ability to work effectively within cross-functional teams, including designers, researchers, product managers, and engineers.

• User-focused Content: Deep understanding of user-centered design principles and the ability to translate them into effective content.

Preferred Skills:

• Experience creating Help Center or technical documentation, demonstrating an ability to explain complex topics clearly.

• Familiarity with data curation and the creation of system instructions for AI models.

📝 Enhancement Note: The "2-5 years" experience level is inferred from the "Mid-Level" AI classification and common industry standards for roles involving specialized content strategy and AI product development.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase examples of UI copy, UX writing, and content design across various digital products or platforms.

• Include case studies demonstrating the development of content strategies, particularly those involving AI or complex user flows.

• Highlight instances where strong content judgment was applied to improve user experience or product outcomes.

• Present documentation samples, such as Help Center articles or technical guides, if applicable. Process Documentation:

• Demonstrate a structured approach to content creation, from ideation and drafting to editing and final delivery.

• Illustrate how content is integrated into the broader UX design and product development lifecycle.

• Provide examples of how content performance is measured or how feedback is incorporated for iterative improvements.

📝 Enhancement Note: A strong portfolio is crucial for content-focused roles. The emphasis here is on showcasing strategic thinking, execution, and impact, especially concerning AI-related content.

💵 Compensation & Benefits

Salary Range: $74.00 - $82.00 per hour

Benefits:

• Competitive benefit package offered (specifics not detailed in the raw input). Working Hours:

• Standard 40 hours per week.

📝 Enhancement Note: The salary range is explicitly provided in the job description. The "competitive benefit package" is a standard offering for CTG contractors, though details are not specified here. The "40 hours per week" is derived from the AI-generated "working_hours": 40.

🎯 Team & Company Context

🏢 Company Culture

Industry: Information Technology & Services, Staffing and Recruiting. CTG operates within the broader IT and business solutions sector, focusing on enhancing clients' digital agility.

Company Size: CTG, a Cegeka company, has over 9,000 team members globally, operating in over 15 countries. This indicates a large, established organization with extensive reach.

Founded: CTG has over 60 years of experience, suggesting a long-standing history and deep expertise in the IT services market.

Team Structure:

• The role operates within a client engagement managed by CTG, implying collaboration with both CTG internal teams and the client's product/design/research departments.

• The UX Designer will likely work within a product development team, reporting to a project lead or manager at CTG or the client.

• Close collaboration is expected with UX designers, researchers, product managers, and AI/ML engineers. Methodology:

• CTG emphasizes "digital agility" and "shaping digital together," suggesting a forward-thinking, collaborative, and results-oriented approach.

• The company culture values partnership, reliability, and innovation.

• Data-driven decision-making and a focus on client outcomes are implied.

Company Website: https://www.ctg.com

📝 Enhancement Note: CTG positions itself as a partner in digital transformation. The "9,000 team members" and "over 15 countries" indicate a global presence, suggesting opportunities for diverse project exposure, though this specific role is a 4-month contract.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a mid-level, requiring specialized UX writing and content strategy skills with a focus on AI products. It’s a tactical execution role within a broader UX/product development function.

Reporting Structure: The UX Designer will report to a project manager or lead, likely within the client's organization or CTG's project management structure. Collaboration will be extensive with cross-functional team members.

Operations Impact: The impact is directly on the user experience of digital products, particularly those incorporating AI. Effective UX writing and content strategy can significantly improve user engagement, task completion rates, and overall product satisfaction, which indirectly influences revenue and client retention.

Growth Opportunities:

• Skill Specialization: Deepen expertise in AI content strategy, LLM content development, and technical documentation for cutting-edge technologies.

• Project Diversity: Gain exposure to various client projects and industries through CTG's diverse client base.

• Portfolio Enhancement: Build a strong portfolio showcasing successful AI content strategies and UX writing for innovative products.

• Potential for Future Contracts: Successful performance could lead to further contract opportunities with CTG or its clients.

📝 Enhancement Note: While this is a contract role, it offers a significant opportunity to build specialized skills in the rapidly growing field of AI content and UX writing, which can be a valuable stepping stone for future roles in tech and operations.

🌐 Work Environment

Office Type: Fully Remote. This role is conducted entirely online, requiring a dedicated home office setup.

Office Location(s): Remote within the United States. While the specific office location for CTG is unavailable, the role is designated as remote across the US.

Workspace Context:

• The work environment is virtual, requiring strong self-discipline and effective communication through digital channels.

• Access to necessary software and collaboration tools will be provided or expected to be managed by the contractor.

• The role necessitates independent work with regular virtual check-ins and collaborative sessions with distributed teams. Work Schedule:

• The standard work schedule is 40 hours per week. Flexibility may exist within the remote setup, but availability during core business hours for team collaboration is expected.

📝 Enhancement Note: The remote nature of this role is a key feature, offering flexibility but requiring strong organizational and communication skills to maintain productivity and team integration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess experience in UX writing, content strategy, and AI content.

• Technical Interview: Discussion focused on your approach to content strategy, AI content development, and UX writing principles. Expect scenario-based questions about problem-solving and content creation.

• Portfolio Presentation: A critical step where you will likely present selected case studies from your portfolio, detailing your process, decisions, and the impact of your work. Be prepared to discuss your experience with AI/LLM content.

• Hiring Manager/Team Interview: Assessment of your cultural fit, collaboration style, and overall suitability for the team and client environment.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best demonstrate your UX writing, content strategy, and AI content experience.

• Highlight AI/LLM Work: If you have experience with AI content strategy, LLM products, or data curation for AI, ensure these projects are prominently featured and thoroughly explained.

• Showcase Process: For each project, clearly articulate the problem, your role, the process you followed (ideation, research, drafting, iteration), and the quantifiable results or impact.

• Content Judgment Examples: Be ready to discuss specific instances where your content judgment led to improved user experience, clearer communication, or better AI model performance.

• Conciseness and Clarity: Present your portfolio in a clear, digestible format (e.g., PDF, online portfolio with clear navigation). Be prepared to walk through it verbally without reading directly from slides.

Challenge Preparation:

• Content Audit/Critique: Be prepared to analyze existing UI content and suggest improvements based on UX principles and your content judgment.

• Content Creation Exercise: You might be asked to write UI copy or a short piece of documentation for a hypothetical feature, possibly involving AI elements.

• Strategy Outline: You could be asked to briefly outline a content strategy for a new feature or product. Focus on user needs, business goals, and AI integration.

📝 Enhancement Note: Given the specialized nature of AI content, candidates should be ready to articulate their understanding of LLMs and how content strategy applies to them. A strong portfolio is non-negotiable for this role.

🛠 Tools & Technology Stack

Primary Tools:

• Content Management Systems (CMS): Experience with various CMS platforms for managing digital content.

• Design & Prototyping Tools: Familiarity with tools like Figma, Sketch, Adobe XD for understanding UI designs and collaborating with designers.

• Documentation Platforms: Experience with tools for creating and managing Help Center content (e.g., Zendesk, Confluence, specialized knowledge base software).

Analytics & Reporting:

• Analytics Platforms: Familiarity with tools like Google Analytics or similar platforms to understand user behavior and content performance.

• User Feedback Tools: Experience with tools for gathering and analyzing user feedback (surveys, in-app feedback widgets).

CRM & Automation:

• While not explicitly mentioned, understanding how content integrates with CRM and marketing automation platforms could be beneficial for broader context.

📝 Enhancement Note: While specific tools aren't listed, the responsibilities imply proficiency with standard UX/UI design software, content management systems, and documentation tools. Familiarity with AI/ML platforms or related content tooling would be a significant advantage.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A strong focus on understanding and serving the end-user through clear and intuitive content.

• Collaboration: Working effectively with diverse teams to achieve shared goals in product development.

• Precision & Quality: Commitment to high standards of writing, content accuracy, and strategic thinking.

• Adaptability: Willingness to learn and adapt to new technologies, especially in the rapidly evolving AI space.

• Proactiveness: Taking initiative to identify content needs and drive solutions independently.

Collaboration Style:

• Expect a highly collaborative, remote working environment where clear and frequent communication is key.

• The role requires active participation in team meetings, design reviews, and content critiques.

• A willingness to provide and receive constructive feedback is essential for iterative content development.

📝 Enhancement Note: CTG's emphasis on "shaping digital together" and being a "reliable, results-driven partner" suggests a culture that values teamwork, client success, and a proactive approach to problem-solving.

⚡ Challenges & Growth Opportunities

Challenges:

• AI/LLM Nuances: Navigating the complexities of AI content generation, ensuring accuracy, avoiding bias, and managing model outputs effectively.

• Remote Collaboration: Maintaining strong communication and team cohesion in a fully remote setting.

• Fast-Paced Environment: Adapting to the demands of a contract role with a potentially tight 4-month deadline.

• Cross-Functional Alignment: Ensuring content strategies align with diverse stakeholder needs across design, product, and engineering.

Learning & Development Opportunities:

• AI Content Specialization: Gaining hands-on experience in a highly sought-after field of AI content strategy and UX writing.

• Industry Exposure: Working with a client in a specific industry, providing insights into their operational challenges and digital strategies.

• Process Improvement: Contributing to and learning from the client's or CTG's established content and UX processes.

📝 Enhancement Note: The primary challenge and growth opportunity lie in the specialized AI content domain, which is at the forefront of digital product development.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for developing a content strategy for a new AI-powered feature."

• "How do you ensure content is user-focused and aligns with business objectives?"

• "Walk me through a time you had to use your 'content judgment' to resolve a conflict or improve a user experience. What was the outcome?"

• "What are the key considerations when developing content for Large Language Models (LLMs)?"

• "How do you approach creating 'golden data' or system instructions for AI training?" Company & Culture Questions:

• "What interests you about this specific UX writing/content strategy role, especially within the context of AI products?"

• "How do you approach collaboration with UX designers, researchers, and engineers in a remote setting?"

• "Describe your experience working in a contract role and how you ensure productivity and integration."

• "What do you know about CTG or our client's industry?" Portfolio Presentation Strategy:

• Structure is Key: Organize your presentation logically, starting with project goals and your role, moving to your process and decisions, and concluding with outcomes and lessons learned.

• Quantify Impact: Whenever possible, use metrics (e.g., improved conversion rates, reduced support tickets, increased user engagement) to demonstrate the value of your work.

• Explain AI Relevance: Clearly articulate how your work on AI content strategies or LLM products contributed to the project's success.

• Be Ready for Deep Dives: Anticipate questions about specific word choices, strategic decisions, and your approach to user research or testing.

• Enthusiasm for AI: Convey genuine interest and understanding of the evolving landscape of AI in user experience.

📝 Enhancement Note: Candidates should be prepared to speak authoritatively about AI content, LLMs, and the practical application of UX writing principles in these cutting-edge areas.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on the CTG careers portal.

• Portfolio Customization: Ensure your resume and portfolio are tailored to highlight your UX writing, content strategy, and any AI/LLM-related experience. Select projects that best showcase your content judgment and ability to create user-focused content.

• Resume Optimization: Clearly articulate your experience with content strategy, AI content, UX writing, and collaboration with cross-functional teams. Use keywords from the job description.

• Interview Preparation: Practice articulating your thought process for content creation, strategy development, and problem-solving, especially concerning AI products. Prepare to present your portfolio with a focus on impact and methodology.

• Company Research: Familiarize yourself with CTG's services and its client's potential industry to understand the broader context of the role and demonstrate your engagement.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

---