UX Design Intern

📍 Job Overview

Job Title: UX Design Intern

Company: Bentley Systems

Location: Lithuania (Hybrid in Vilnius or Kaunas)

Job Type: Internship

Category: User Experience (UX) Design / Research Operations

Date Posted: 2026-05-22

Experience Level: Entry-Level (Internship)

Remote Status: Hybrid

🚀 Role Summary

• Gain hands-on experience in UX Design and Research Operations within the infrastructure software industry.

• Contribute to impactful Research Operations initiatives, translating findings into actionable insights and workflow improvements.

• Support the documentation of Design and UX Research processes, templates, and guidelines.

• Collaborate with a global UX design team, product managers, developers, and subject matter experts.

• Develop skills through mentorship, peer collaboration, and exposure to industry experts in a culture valuing continuous learning.

📝 Enhancement Note: This role is specifically positioned as an internship, indicating a focus on learning and development within the UX and Research Operations domains. The hybrid work model in Lithuania suggests a need for local candidates who can commute to either Vilnius or Kaunas office locations for collaborative sessions.

📈 Primary Responsibilities

• Conduct internal user research and contribute to Research Operations to identify opportunities for process optimization and workflow enhancements.

• Translate research findings into tangible insights and actionable recommendations for improving user experience and internal processes.

• Assist in the creation and maintenance of documentation for Design and UX Research processes, including templates and guidelines that standardize best practices.

• Participate actively in the Design Community of Practice, contributing to discussions and knowledge-sharing activities.

• Collaborate effectively with fellow designers, developers, product managers, and internal subject matter experts to support daily design tasks.

• Gain exposure to various infrastructure software products by observing and potentially assisting in research activities.

• Support the development of user personas and journey maps based on research data and stakeholder input.

• Contribute to the facilitation of design thinking workshops or sprint activities.

📝 Enhancement Note: The core responsibilities highlight a dual focus on direct UX research contributions and supporting the operational aspects of the UX team (Research Operations). This indicates the intern will be involved in both the "doing" of research and the "how" of organizing and improving research processes.

🎓 Skills & Qualifications

Education: Currently pursuing an undergraduate degree in Human-Computer Interaction (HCI), UX Design, UX Research, Interaction Design, Fine Arts, Psychology, Journalism, or a related field.

Experience: While this is an internship, prior exposure through academic projects or personal initiatives demonstrating problem-solving and design thinking is highly valued. A portfolio showcasing these skills is a significant advantage.

Required Skills:

• Strong problem-solving abilities, with the capacity to identify issues and propose solutions.

• Basic understanding of user research methodologies, tools, and techniques.

• Familiarity with design software such as Figma, Miro, or similar collaborative design and whiteboarding tools.

• Endless curiosity and a proactive eagerness to learn about UX principles and the infrastructure domain.

• Excellent communication and interpersonal skills for effective collaboration with diverse teams.

• Ability to contribute to documentation and process improvement initiatives. Preferred Skills:

• Prior contribution to workshop facilitation.

• Familiarity with Design Sprints methodology.

• Experience in developing user personas and customer journey maps.

• Exposure to research repositories or tools like TheyDo.

• Basic understanding of AI-powered design tools.

📝 Enhancement Note: The educational requirements are broad, suggesting Bentley Systems values diverse backgrounds that can bring unique perspectives to UX design. The emphasis on problem-solving and curiosity, coupled with a less stringent requirement for direct professional experience, is typical for an internship role focused on learning and potential future talent acquisition.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase of problem-solving skills, demonstrating how you approached and resolved design challenges.

• Examples of academic or personal projects that illustrate understanding and application of user research methods.

• Demonstrations of familiarity with design tools (e.g., Figma, Miro) and their application in design workflows.

• Documentation of any contributions to persona development, journey mapping, or user flow creation.

• Evidence of collaborative work, highlighting your role in team projects. Process Documentation:

• Examples of contributions to documenting design processes, templates, or guidelines, if available.

• Any work that shows an understanding of how to streamline or improve a process through research or design thinking.

📝 Enhancement Note: For an internship, the portfolio expectations are geared towards demonstrating potential and foundational knowledge rather than extensive professional output. The focus is on showcasing the candidate's thinking process, research acumen, and basic tool proficiency.

💵 Compensation & Benefits

Salary Range: As this is a paid internship, compensation will be competitive and commensurate with the intern's academic level and relevant skills. Typical paid internships in Lithuania for roles requiring specialized skills can range from €800 to €1,500 per month, depending on the company and specific responsibilities.

Benefits:

• Opportunity for fast and steady professional growth within a global UX design team.

• Mentorship from experienced designers and industry experts.

• Inclusion in a supportive and collaborative team environment.

• Exposure to impactful projects within the world's infrastructure sector.

• Flexible work schedule with options for home, office, or hybrid arrangements.

• Valuable hands-on experience in UX design and Research Operations.

Working Hours: The internship is likely structured around a standard full-time work week, approximately 40 hours per week, with flexibility offered through the hybrid work arrangement. The duration is specified as 6 months.

📝 Enhancement Note: Salary estimates are based on general market research for paid internships in Lithuania, considering the technical nature of the role and Bentley Systems' standing as a global technology company. The listed benefits are directly from the job description, emphasizing professional development and flexibility.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software for the Built Environment (Infrastructure)

Bentley Systems is a global leader providing software solutions for the design, engineering, construction, and operations of infrastructure. This industry context means the UX team works on complex, mission-critical software used by professionals worldwide to build and maintain everything from roads and bridges to utilities and entire cities. The operations aspect within this context often involves managing vast datasets, complex workflows, and ensuring high levels of reliability and usability for sophisticated applications.

Company Size: Large Enterprise (Bentley Systems has over 10,000 employees globally).

A large enterprise environment offers stability, structured career paths, and the opportunity to work on large-scale projects with significant impact. For operations roles, this often means established processes, robust systems, and opportunities for specialization within a larger framework.

Founded: 1984

With a history dating back to 1984, Bentley Systems has a deep-rooted legacy and extensive experience in its field. This longevity suggests a stable company with a well-defined market position and mature product lines, which can translate into well-established operations and design processes.

Team Structure:

• The UX Design team is part of a larger product development or engineering organization, likely with multiple specialized UX designers focusing on different product lines or functional areas.

• The intern will likely report to a UX Design Manager or a senior UX Designer who also serves as their mentor.

• Collaboration is expected with Product Managers, Software Developers, and other UX Researchers/Designers on a daily basis. Methodology:

• The company emphasizes design thinking to understand user needs and translate them into effective software solutions.

• Research Operations is a key focus, indicating a systematic approach to managing and improving the UX research process, including documentation, tools, and best practices.

• Data-driven decision-making is implied through the focus on research and insights.

Company Website: https://www.bentley.com/

📝 Enhancement Note: Bentley Systems operates in a critical global industry, meaning its operations and UX teams are tasked with supporting solutions that have a real-world impact. The company's size and history suggest a professional, structured environment where process and efficiency are highly valued.

📈 Career & Growth Analysis

Operations Career Level: This role is an entry-level internship, specifically designed for undergraduate students. It serves as an introduction to the practical application of UX Design and Research Operations principles in a corporate setting.

Reporting Structure: The intern will report to a designated mentor, likely a senior UX Designer or UX Design Manager, who will provide guidance and supervision. They will also work closely with other members of the UX team and potentially product management and development teams.

Operations Impact: While an intern's direct impact may be limited, their contributions to research, documentation, and process improvement can indirectly influence the efficiency and effectiveness of the UX team. This, in turn, supports the development of better software products, ultimately impacting Bentley's ability to serve its global infrastructure clients. The focus on Research Operations highlights an understanding of how improving internal processes can lead to better external outcomes.

Growth Opportunities:

• Skill Development: Intensive learning in UX research methodologies, design tools (Figma, Miro), and Research Operations best practices. Opportunity to observe and learn about complex infrastructure software.

• Professional Networking: Building relationships with experienced designers, researchers, product managers, and developers within a global organization.

• Career Exploration: Gaining firsthand experience in a UX/Research Operations role to inform future career decisions. Potential for future full-time opportunities within Bentley Systems based on performance and business needs.

• Mentorship: Receiving guidance and feedback from experienced professionals, fostering personal and professional growth.

📝 Enhancement Note: For an internship, the growth analysis focuses on foundational skill acquisition and exposure. The explicit mention of mentorship and a supportive culture points towards a structured learning environment that aims to develop talent from within.

🌐 Work Environment

Office Type: Hybrid Work Environment. The company offers flexibility, allowing interns to work from home, the office, or a combination of both.

Office Location(s): Vilnius or Kaunas, Lithuania. Candidates are expected to be able to work from one of these locations, indicating the need for local presence for collaborative days and team integration.

Workspace Context:

• Collaborative Environment: The hybrid model necessitates dedicated office days for team collaboration, brainstorming sessions, and face-to-face interactions with mentors and colleagues.

• Tools & Technology: Access to industry-standard design and collaboration tools (Figma, Miro, research repositories) will be provided, enabling efficient work regardless of location.

• Team Interaction: Opportunities to engage with a global UX design team, fostering cross-cultural collaboration and diverse perspectives. The "Design Community of Practice" suggests a forum for ongoing learning and interaction.

Work Schedule: The internship is for a 6-month duration. While specific daily hours are not detailed, a standard full-time work week (approx. 40 hours) is implied, with flexibility in scheduling to accommodate hybrid work and personal needs.

📝 Enhancement Note: The hybrid nature of the role in specific Lithuanian cities suggests that candidates should be prepared for a blend of remote and in-office work, requiring them to be based in or near Vilnius or Kaunas. This setup is designed to offer flexibility while ensuring team cohesion and collaborative productivity.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of application, resume, and portfolio to assess qualifications and alignment with the internship requirements.

• Hiring Manager/Mentor Interview: Likely a discussion focused on your background, motivation for UX/Research Operations, problem-solving skills, and understanding of design principles. This stage may include behavioral questions.

• Design/Portfolio Review: A dedicated session where you will present your portfolio, discuss your projects, and explain your design process and research methodologies. This is where your problem-solving skills and understanding of UX will be deeply evaluated.

• Team/Cross-functional Interview (Optional): May involve meeting with other designers, product managers, or developers to assess cultural fit and collaboration potential.

Portfolio Review Tips:

• Showcase Problem-Solving: Clearly articulate the problem you were trying to solve in each project and how your design/research approach addressed it.

• Detail Your Process: Explain your steps, from initial research and ideation to design and iteration. Be specific about the methods you used (e.g., user interviews, usability testing, persona creation).

• Highlight Research Operations Contributions: If you have any experience documenting processes, creating templates, or improving research workflows, showcase it.

• Demonstrate Tool Proficiency: Include examples of your work in Figma, Miro, or other relevant tools.

• Be Concise and Focused: Select 3-4 strong projects that best represent your skills and potential. For an internship, academic projects are perfectly acceptable.

• Explain Your Role: Clearly state your specific contributions in team projects.

Challenge Preparation:

• Be prepared to discuss your approach to common UX challenges, such as designing for complex user flows or integrating new features.

• Practice articulating your design decisions and research rationale.

• Research Bentley Systems' products and the infrastructure industry to demonstrate genuine interest and understanding of their user base.

📝 Enhancement Note: The interview process for an internship will likely focus more on potential, learning ability, and foundational understanding than on extensive professional experience. The portfolio review is a critical component for demonstrating practical skills and thought processes.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: For UI design, prototyping, and collaborative design workflows. Proficiency in creating wireframes, mockups, and interactive prototypes is expected.

• Miro: For virtual whiteboarding, brainstorming, workshop facilitation, user journey mapping, and collaborative ideation sessions.

• TheyDo (Preferred): A tool for managing design systems, user research repositories, and design documentation, indicating a need for structured design operations.

• Research Repositories (General): Familiarity with systems for storing, organizing, and accessing user research data and insights.

Analytics & Reporting:

• While not explicitly mentioned for the intern, awareness of how UX research data informs product analytics and reporting would be beneficial. CRM & Automation:

• Not directly relevant to this UX intern role, but understanding how UX impacts customer-facing systems can be an advantage.

📝 Enhancement Note: The specified tools (Figma, Miro, TheyDo) are standard in modern UX design and operations. TheyDo, in particular, points towards a mature organization that invests in systematic design research management. Familiarity with these tools will be a key differentiator.

👥 Team Culture & Values

Operations Values:

• Continuous Learning: Bentley Systems fosters a culture of ongoing learning, encouraging employees to stay updated with industry trends and develop new skills. This is crucial for UX professionals navigating evolving design tools and methodologies.

• Collaboration: Strong emphasis on teamwork and cross-functional collaboration, with designers working closely with product managers, developers, and other stakeholders.

• Impact & Resilience: A commitment to designing solutions for resilient infrastructure, suggesting a value placed on creating robust, reliable, and impactful products.

• User-Centricity: A core principle of understanding and prioritizing user needs in the design process.

• Innovation: Encouraging new ideas and approaches to solve complex design challenges.

Collaboration Style:

• Cross-functional Integration: Designers are expected to work seamlessly with engineering and product teams, ensuring that user needs are translated effectively into technical solutions.

• Open Communication: A culture that likely encourages open dialogue, feedback exchange, and constructive criticism within the design team and with other departments.

• Knowledge Sharing: Participation in the "Design Community of Practice" indicates a value placed on sharing insights, best practices, and lessons learned across the organization.

📝 Enhancement Note: The culture at Bentley Systems appears to be one that values professional development, collaboration, and delivering high-impact solutions. The emphasis on a "Design Community of Practice" suggests a proactive approach to fostering a strong internal UX community.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Infrastructure Software: Understanding and designing for the intricate needs of users in the infrastructure sector can be a steep learning curve.

• Hybrid Work Management: Balancing collaboration and individual work effectively within a hybrid model requires strong self-discipline and communication skills.

• Translating Research to Action: Effectively converting raw research findings into actionable design improvements and process enhancements.

• Adapting to Enterprise Tools: Becoming proficient with specific enterprise-level design and research tools and workflows.

Learning & Development Opportunities:

• Mentorship: Direct guidance from experienced UX professionals on design craft, research methodologies, and career development.

• Hands-on Project Experience: Working on real-world projects that contribute to Bentley's product suite, offering invaluable practical experience.

• Industry Exposure: Learning about the unique challenges and opportunities within the infrastructure technology sector.

• Process Improvement: Contributing to Research Operations initiatives provides a unique opportunity to learn about optimizing team workflows and efficiency.

📝 Enhancement Note: The challenges presented are typical for an intern in a complex enterprise environment. The growth opportunities are substantial, offering a well-rounded learning experience that extends beyond core design skills to include operational efficiency and industry-specific knowledge.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to solve a complex problem. What was your process?" (Focus on your structured approach, research, and problem-solving skills.)

• "How do you approach user research, even with limited resources?" (Highlight your understanding of various methods and your ability to adapt.)

• "What are your thoughts on the importance of documentation in UX design and research?" (Connect this to Research Operations and process improvement.)

• "How would you contribute to improving a team's workflow or processes?" (Showcase your proactive mindset and understanding of operational efficiency.) Company & Culture Questions:

• "Why are you interested in Bentley Systems and the infrastructure industry?" (Research Bentley's mission, products, and recent news.)

• "What do you know about Research Operations, and why is it important?" (Demonstrate an understanding of its role in supporting UX teams.)

• "How do you handle feedback on your design work?" (Show your openness to constructive criticism and collaboration.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly outline: The Problem, Your Role, The Process, The Solution, and The Outcome/Impact.

• Focus on Your Contribution: Be explicit about what you did, especially in team projects.

• Explain Your "Why": Justify your design decisions and research choices.

• Showcase Process: Include sketches, wireframes, user flows, research findings, and iterations to demonstrate your thought process.

• Highlight Research Operations Elements: If applicable, point out any contributions to documentation, process mapping, or template creation.

• Practice Your Delivery: Be confident, clear, and concise. Be prepared for follow-up questions about your work.

📝 Enhancement Note: For an internship, interviewers will be assessing your potential, your ability to learn, and your foundational understanding of UX principles and operations. Demonstrating curiosity, a proactive attitude, and a structured approach to problem-solving will be key.

📌 Application Steps

To apply for this UX Design Internship:

• Submit your application through the Bentley Systems careers portal, ensuring all required fields are completed accurately.

• Tailor Your Resume: Highlight relevant coursework, academic projects, and any experience demonstrating problem-solving, research, or design skills. Use keywords from the job description such as "User Research," "Figma," "Miro," "Problem Solving," and "Research Operations."

• Curate Your Portfolio: Select 3-4 strong projects (academic or personal) that best showcase your design process, research capabilities, and problem-solving approach. Ensure it clearly articulates the problem, your role, your process, and the outcome.

• Prepare for the Interview: Research Bentley Systems, its products, and the infrastructure industry. Practice articulating your portfolio projects and answering behavioral questions related to teamwork, problem-solving, and learning.

• Demonstrate Enthusiasm: Clearly articulate your motivation for pursuing this internship and your eagerness to learn and contribute to Bentley's mission.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.