User Experience Designer III - Design Systems

📍 Job Overview

Job Title: User Experience Designer III - Design Systems

Company: American Express Global Business Travel

Location: Mexico City, Mexico

Job Type: Full-Time

Category: User Experience Design / Design Systems

Date Posted: March 02, 2026

Experience Level: Mid-Senior Level (2-5 years)

Remote Status: On-site

🚀 Role Summary

• This role is pivotal in shaping the user experience for millions of business travelers by contributing to and maintaining a robust design system.

• You will collaborate closely with product managers, developers, and fellow designers to ensure design consistency and feasibility across a diverse product portfolio.

• The position requires hands-on management of a core Figma Design System, including its documentation and the holistic management of design tokens and system architecture.

• This is an opportunity to influence the future of business travel technology through innovative design and user-centric product development.

• You will be instrumental in scaling the design system and ensuring its adoption and effective use by other designers.

📝 Enhancement Note: While the provided job title is "User Experience Designer III - Design Systems," the core responsibilities and requirements lean heavily into Product Design and Design Systems Engineering. The "III" designation combined with the 4+ years of experience and specific design system scaling requirements suggests a mid-to-senior level role, likely bridging the gap between pure UX and more specialized Design System roles. The emphasis on Figma, design tokens, and collaboration with front-end development indicates a strong technical and implementation focus for this design role.

📈 Primary Responsibilities

• Collaborate with product designers, product managers, developers, and other stakeholders to ensure designs are technically feasible and seamlessly integrated with existing design systems.

• Actively maintain, evolve, and contribute to the core Figma Design System, ensuring design consistency across all products and user experience journeys.

• Manage and maintain the core Figma Design System, including component libraries, UI kits, and design documentation for broader consumption.

• Work closely with front-end development teams to manage holistic design tokens and the underlying systems architecture, ensuring a unified design language.

• Contribute to the scalability of the Design System by developing clear and comprehensive documentation for other designers, fostering efficient adoption and usage.

• Manage multiple design projects concurrently in a fast-paced, dynamic environment, prioritizing effectively to meet deadlines.

• Stay abreast of emerging industry trends, design patterns, and best practices in design systems and user experience to continuously enhance design processes and outputs.

• Champion accessibility standards and patterns within the design system, ensuring inclusive design for all users.

• Prototype interactions and animations to effectively communicate design concepts and user flows to stakeholders and development teams.

• Leverage AI tools within design system workflows for ideation, asset generation, and documentation enhancement.

📝 Enhancement Note: The responsibilities highlight a dual focus: maintaining an existing design system and contributing to its growth and scalability. The explicit mention of "managing and maintaining core Figma Design System" and "working closely with front end development teams to manage holistic design tokens and systems architecture" points to a role that is deeply involved in the technical implementation and governance of the design system, not just its conceptualization.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Graphic Design, Interaction Design, Human-Computer Interaction (HCI), Computer Science, or a related field is typically expected for this level of role. Equivalent practical experience will also be considered.

Experience:

• Minimum of 4+ years of professional experience in digital design, encompassing roles such as UX Designer, UI Designer, UX Engineer, Interaction Designer, or Product Designer.

Required Skills:

• Expert proficiency in Figma, with demonstrated experience in collaborative design workflows, advanced component management, and design token implementation.

• Strong portfolio showcasing mobile-first product design work with detailed case studies.

• Portfolio examples demonstrating significant contributions to design systems, including the creation and management of component libraries and UI Kits.

• Proven experience designing for both desktop and mobile environments (Web, iOS, Android).

• Proficiency in prototyping tools (Figma, Framer, or similar) for effectively communicating interactions and animations.

• Solid understanding of accessibility standards and patterns, with a proven ability to design for inclusivity.

• Working knowledge of semantic HTML and modern CSS (e.g., Flexbox, Grid, CSS-in-JS) to facilitate effective collaboration with engineering teams.

Preferred Skills:

• Experience with design system governance models and scaling practices.

• Experience animating UI elements using CSS, JavaScript, or dedicated motion design tools.

• Experience leveraging AI tools in design system workflows (e.g., ideation, asset generation, documentation).

• Familiarity with other design and prototyping tools beyond Figma.

• Experience working within the travel industry or with complex B2B platforms.

📝 Enhancement Note: The emphasis on "2+ years of hands-on experience building, scaling, or maintaining design systems in production environments" is a critical differentiator. Candidates must be able to demonstrate not just usage, but active contribution to the growth and governance of a design system. The requirement for "working knowledge of semantic HTML and modern CSS" suggests a need for designers who can bridge the gap with developers, understanding implementation constraints and opportunities.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A robust portfolio is mandatory, featuring detailed case studies that highlight your journey from problem identification to solution implementation.

• Case studies should specifically showcase your experience in building, scaling, or maintaining design systems in production environments.

• Include examples of design system components, UI kits, and style guides you have developed or significantly contributed to.

• Demonstrate how you have managed and governed design tokens and ensured consistency across multiple platforms (Web, iOS, Android).

Process Documentation:

• Showcase examples of how you have documented design system elements, guidelines, and best practices for consumption by other designers and developers.

• Illustrate your approach to ensuring design consistency and scalability through systematic processes and frameworks.

• Detail your experience in managing design tokens and their integration into development workflows.

• Provide insights into your methods for staying updated with design system trends and incorporating them into your work.

📝 Enhancement Note: A strong portfolio is paramount for this role, especially one that clearly articulates the candidate's experience with design systems. The emphasis on "case studies demonstrating an array of mobile first product design work" and "experience contributing to design systems" means candidates should be prepared to walk through their process, decision-making, and the impact of their contributions.

💵 Compensation & Benefits

Salary Range: For a User Experience Designer III role with 4+ years of experience, specializing in Design Systems, in Mexico City, Mexico, a competitive salary range would typically fall between MXN $45,000 to MXN $75,000 per month, depending on the depth of design systems experience, specific technical skills, and the candidate's negotiation.

Benefits:

• Flexible benefits tailored to each country, commencing on your first day.

• Comprehensive health and welfare insurance plans for you and your immediate family.

• Retirement programs designed to support long-term financial security.

• Generous parental leave and adoption assistance programs.

• Wellbeing resources and programs to support mental and physical health.

• Exclusive travel perks offering deals on flights, hotels, cruises, and car rentals.

• Access to an extensive learning platform with over 20,000 courses for continuous professional development.

• Opportunities for leadership training and early access to internal job openings.

• Participation in global INclusion Groups to foster a diverse and inclusive work environment.

Working Hours: The standard working hours for this full-time role are approximately 40 hours per week, with potential for flexibility depending on project needs and team collaboration.

📝 Enhancement Note: The estimated salary range is based on current market data for UX/Product Designers with specialized Design Systems experience in major Mexican cities, considering the experience level and the industry (travel technology). Benefits are detailed as provided in the original description, with an emphasis on their tailored nature and comprehensive coverage.

🎯 Team & Company Context

🏢 Company Culture

Industry: Business Travel Technology / Corporate Travel Management. American Express Global Business Travel (GBT) operates at the intersection of technology and the travel industry, aiming to redefine business travel through innovation and user-centric solutions.

Company Size: American Express Global Business Travel is a large, global organization. While the exact number of employees isn't specified in the raw data, their presence across multiple locations and large user base suggests a company with thousands of employees worldwide, offering numerous opportunities for collaboration and career advancement.

Founded: While the founding date is not explicitly stated, Amex GBT is a well-established entity in the travel industry, with a history of evolving its services and technology to meet the demands of global business travel.

Team Structure:

• The design team is global, suggesting a distributed team structure with potential for regional hubs or specialized pods.

• This role is part of a Product Design team that collaborates closely with Product Management, Engineering, and other stakeholders.

Methodology:

• The team focuses on user-centric design, leveraging feedback from over 8+ million users to directly address user needs and business objectives.

• Emphasis is placed on building and shipping sophisticated products that empower business travelers, coordinators, and agents.

• Design processes likely involve agile methodologies, iterative design, and close collaboration with development teams to ensure feasibility and timely delivery.

• The Design Systems team will follow processes for component creation, documentation, versioning, and governance to ensure maintainability and scalability.

Company Website: https://www.amexglobalbusinesstravel.com/

📝 Enhancement Note: The company culture emphasizes innovation within the travel sector, a force for good through travel, and a collaborative environment where voices are valued. For a Design Systems role, this translates to an opportunity to build foundational elements that impact a vast user base and contribute to a forward-thinking approach in a traditionally complex industry.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as a User Experience Designer III, indicating a mid-to-senior level position. It requires significant autonomy, a proven track record in design systems, and the ability to mentor or guide less experienced designers. The scope includes not just execution but also strategic contribution to the design system's evolution and governance.

Reporting Structure: The designer will likely report to a Design Lead or Head of Product Design, with close collaboration and dotted-line reporting often seen with Product Managers and Engineering Leads for specific projects. The Design Systems team may have its own lead or manager.

Operations Impact: The impact of this role is substantial. By maintaining and scaling a robust design system, the designer directly influences the consistency, usability, and efficiency of products used by millions of business travelers, travel coordinators, and agents. This leads to improved user satisfaction, reduced development time, and a stronger, more cohesive brand experience across all Amex GBT platforms.

Growth Opportunities:

• Specialization: Deepen expertise in Design Systems, becoming a go-to authority on component architecture, design tokens, and system governance.

• Leadership: Transition into a Design Systems Lead or Manager role, managing a team and setting the strategic direction for the design system.

• Cross-functional Mobility: Move into more specialized Product Design roles, leveraging a strong understanding of foundational design principles and development constraints.

• Skill Development: Continuous learning through the company's extensive platform, focusing on advanced Figma techniques, front-end development collaboration, and emerging design technologies like AI in design.

📝 Enhancement Note: The "III" in the title suggests a level where candidates are expected to contribute independently and potentially mentor others. The focus on scaling design systems implies a strategic growth path within the design function, moving from execution to architectural influence.

🌐 Work Environment

Office Type: The role is designated as "On-site" in Mexico City, Mexico, indicating a traditional office-based work environment. This setup typically fosters strong team cohesion and facilitates in-person collaboration and spontaneous idea exchange.

Office Location(s): The specific office address in Mexico City is not provided, but it implies a professional workspace equipped for design and development teams.

Workspace Context:

• Expect a collaborative office setting designed to encourage interaction between designers, product managers, and engineers.

• Access to necessary design tools and technology, including high-performance workstations and relevant software licenses (Figma, prototyping tools).

• Opportunities for regular team meetings, design critiques, and cross-functional workshops to foster a shared understanding and drive project success.

• The environment likely supports a culture of continuous learning and professional development, with resources available for skill enhancement.

Work Schedule: Standard full-time working hours are expected, likely around 40 hours per week. While on-site, there may be some flexibility offered by the team, but the core expectation is presence in the office for collaboration and team integration.

📝 Enhancement Note: The "On-site" requirement is a key factor. Candidates should be prepared for a traditional office environment in Mexico City, which can be beneficial for building strong team relationships and direct collaboration, especially critical for design systems work.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will review your resume and portfolio to assess basic qualifications and fit.

• Portfolio Review & Technical Interview: Expect a deep dive into your portfolio, focusing on design system contributions, case studies, and problem-solving approaches. This may include technical questions about Figma, design tokens, and collaboration with developers.

• Design Challenge/Exercise: You might be given a practical exercise or a take-home assignment to evaluate your design thinking, system design skills, and ability to articulate solutions.

• Cross-functional Interviews: Interviews with product managers, engineers, and other designers to assess collaboration skills, communication, and cultural fit.

• Final Interview: A meeting with senior leadership or the hiring manager to discuss overall fit, career aspirations, and finalize the offer.

Portfolio Review Tips:

• Highlight Design Systems: Dedicate significant space to your design system experience. Clearly articulate the problems you solved, your contributions, and the impact achieved.

• Showcase Process: For each case study, detail your thought process, research, ideation, iteration, and final solution. Explain why you made certain design decisions.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs (e.g., increased adoption rates, reduced bug reports, improved efficiency).

• Figma Proficiency: Be ready to discuss your advanced Figma skills, including component mastery, auto-layout, variants, design tokens, and collaborative workflows.

• Accessibility Focus: Explicitly mention how you incorporate accessibility principles into your design system and individual designs.

Challenge Preparation:

• Familiarize with Figma: Practice advanced features, especially those related to design systems (components, variants, auto-layout, styles, tokens).

• Design System Principles: Brush up on core concepts of design systems, including atomic design, component libraries, style guides, governance, and scalability.

• Collaboration Scenarios: Prepare to discuss how you collaborate with developers, product managers, and other designers. Think about common challenges and how you've overcome them.

• Accessibility: Be ready to discuss accessibility standards (WCAG) and how to implement them within a design system.

📝 Enhancement Note: Given the specific focus on Design Systems, interviewers will scrutinize the portfolio for evidence of practical, production-level design system work. Candidates should be prepared to discuss the "how" and "why" behind their design system contributions, not just present finished products.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Expert proficiency is mandatory for design creation, prototyping, and collaborative workflows. This includes advanced features like auto-layout, components, variants, and styles.

• Prototyping Tools: Proficiency in Figma's prototyping capabilities, or tools like Framer, to convey interactions, animations, and user flows.

Analytics & Reporting:

CRM & Automation:

Development Collaboration Tools:

• Version Control: Familiarity with concepts like Git might be helpful for understanding developer workflows, though not directly used by the designer.

• Project Management: Experience with tools like Jira, Asana, or Trello for managing tasks and collaborating within agile teams.

• Communication: Slack, Microsoft Teams, or similar for day-to-day team communication.

📝 Enhancement Note: Figma is the cornerstone tool for this position. Candidates should emphasize their deep expertise and experience with its advanced features, especially those pertinent to design systems such as component management, variants, auto-layout, and potentially design tokens.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and addressing the needs of millions of business travelers, coordinators, and agents.

• Innovation: A drive to redefine business travel through creative solutions and embracing new technologies.

• Collaboration: A strong emphasis on working effectively with cross-functional teams (product, engineering, marketing) to achieve shared goals.

• Excellence: A dedication to high-quality design output, consistency, and attention to detail, especially within the design system.

• Inclusion: A commitment to building accessible products and fostering a diverse and inclusive work environment.

Collaboration Style:

• Cross-functional Integration: Designers work hand-in-hand with Product Managers to define requirements and with Developers to ensure feasibility and accurate implementation of designs.

• Design System Governance: Collaborative processes for component contribution, review, and adoption by the broader design and development teams.

• Feedback Loops: Regular design critiques, user testing sessions, and stakeholder reviews to gather feedback and iterate on designs.

• Knowledge Sharing: A culture that encourages sharing best practices, design patterns, and lessons learned across the team.

📝 Enhancement Note: The company's emphasis on "inclusion" and "travel as a force for good" suggests a culture that values diversity, social impact, and ethical design practices. For a design systems role, this translates to building inclusive and accessible components that serve a global user base.

⚡ Challenges & Growth Opportunities

Challenges:

• Scaling Design Systems: Ensuring the design system remains scalable, maintainable, and adaptable as the product portfolio and company grow.

• Adoption and Governance: Driving adoption of the design system across multiple product teams and establishing clear governance processes for contributions and updates.

• Balancing Innovation and Consistency: Finding the right balance between maintaining strict design consistency and allowing for product-specific innovation.

• Cross-functional Alignment: Effectively communicating the value and usage of the design system to diverse stakeholders, including engineering and product management.

• Keeping Pace with Technology: Integrating new technologies and design trends (like AI) into the design system while maintaining stability.

Learning & Development Opportunities:

• Advanced Design System Techniques: Opportunities to delve deeper into design token management, component architecture, and design system tooling.

• Front-end Development Collaboration: Enhancing understanding of front-end frameworks and CSS to improve collaboration with engineers.

• Accessibility Expertise: Becoming a subject matter expert in designing for accessibility and advocating for inclusive design practices.

• Industry Conferences & Certifications: Access to resources for attending relevant design conferences or pursuing certifications in UX, design systems, or related fields.

• Mentorship: Opportunities to mentor junior designers or be mentored by senior leaders in the design field.

📝 Enhancement Note: The primary challenge for a Design Systems role is balancing the need for consistency with the desire for innovation and product differentiation. Successfully navigating this tension, alongside driving adoption, will be key metrics of success.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to advocate for the importance of a design system to stakeholders who were initially resistant. How did you approach it?" (Focus on communication, persuasion, and demonstrating ROI.)

• "Walk me through a complex component you designed for a design system. What were the challenges, your design decisions, and how did you ensure its reusability and scalability?" (Prepare a case study from your portfolio.)

Company & Culture Questions:

• "What interests you about Amex GBT's mission to redefine business travel, and how do you see design systems contributing to that?" (Connect your role to the company's broader vision.)

• "Our company values inclusion. How would you foster an inclusive design process within the design systems team and in your interactions with other teams?" (Showcase your understanding of inclusive design principles.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly outline the problem, your role, the process, the solution, and the impact.

• Focus on Design Systems: Dedicate significant time to showcasing your design system work. Explain the architecture, component library, and governance model.

• Show, Don't Just Tell: Use visuals (screenshots, prototypes, component examples) to illustrate your points effectively.

• Quantify Results: Wherever possible, present metrics that demonstrate the value of your design system contributions (e.g., faster development cycles, improved consistency scores).

• Be Ready for Deep Dives: Anticipate detailed questions about your Figma usage, component design choices, and collaboration processes.

📝 Enhancement Note: The interview will heavily weigh the candidate's ability to articulate their design system process, demonstrate technical fluency with Figma and related concepts, and communicate the business value of their work.

📌 Application Steps

To apply for this User Experience Designer III - Design Systems position:

• Submit your application through the provided Workday portal link.

• Portfolio Customization: Tailor your resume and portfolio to prominently feature your extensive experience in building, scaling, and maintaining design systems. Highlight specific examples of your contributions to Figma, component libraries, UI Kits, and design token management.

• Resume Optimization: Ensure your resume clearly outlines your 4+ years of digital design experience and specifically calls out the 2+ years of dedicated design system work. Use keywords from the job description, such as "Design Systems," "Figma," "Product Design," "Component Management," and "Design Tokens."

• Interview Preparation: Practice articulating your design process, especially for design system projects. Be ready to present case studies that demonstrate your problem-solving skills, collaborative approach, and the impact of your work. Prepare to discuss your understanding of accessibility standards and front-end development collaboration.

• Company Research: Familiarize yourself with American Express Global Business Travel, its mission, and its role in the business travel industry. Understand their user base and the importance of a cohesive user experience across their platforms.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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