UI UX Designer

📍 Job Overview

Job Title: UI/UX Designer

Company: Rexall Pharmacy Group LTD

Location: Mississauga, ON, CA

Job Type: Regular Full Time

Category: UI/UX Design, Digital Product Design

Date Posted: 2026-04-10T22:34:00

Experience Level: 5-10 Years

Remote Status: On-site

🚀 Role Summary

• Lead the end-to-end design of Rexall's new digital platform, establishing its foundational design system, visual language, and interaction patterns.

• Create intuitive, accessible, and conversion-optimized user experiences across web and mobile surfaces for pharmacy, loyalty, and e-commerce functionalities.

• Collaborate closely with cross-functional teams including software engineers, product managers, pharmacy operations, and marketing to translate complex requirements into user-centered designs.

• Leverage AI-assisted design tools for rapid prototyping and proof-of-concept development to accelerate iteration cycles.

📝 Enhancement Note: This role is positioned as a key design contributor for a greenfield digital platform initiative. The emphasis on "owning the end-to-end design" and establishing the "foundational design system" indicates a high level of autonomy and strategic input expected from the candidate. The integration of AI tools for prototyping and proof-of-concepts suggests a forward-thinking approach and a need for adaptability to emerging technologies within the design workflow.

📈 Primary Responsibilities

• Design high-fidelity UI mockups, prototypes, and interaction flows for web and mobile platforms, covering prescription management, loyalty programs, and e-commerce features.

• Develop user flows, wireframes, and low-fidelity concepts to translate clinical requirements and patient needs into intuitive, patient-centered digital experiences.

• Establish, maintain, and govern Rexall's digital design system, including its component library, typography, color palettes, and interaction standards, ensuring consistency and scalability.

• Partner closely with Engineering, Product, Marketing, and Pharmacy Operations to deliver data-informed, clinically appropriate, and on-brand digital experiences.

• Actively participate in front-end and design verification with developers and QA throughout the implementation phase to ensure adherence to usability, accessibility, and visual quality standards.

• Conduct usability testing and integrate patient feedback to identify design gaps, validate solutions, and drive continuous improvement of the user experience.

• Present design work and rationale to senior leadership and stakeholders, advocating for user-centered solutions and incorporating feedback from diverse teams.

• Manage concurrent design workstreams within Agile/Scrum delivery cycles, ensuring design deliverables are aligned with sprint development and support timely product releases.

📝 Enhancement Note: The responsibilities highlight a comprehensive design lifecycle ownership, from ideation and system creation to implementation oversight and user feedback integration. The need to manage "concurrent design workstreams" and work within "Agile/Scrum delivery cycles" implies a requirement for strong project management and prioritization skills alongside design expertise.

🎓 Skills & Qualifications

Education: University degree or College Diploma in Human-Computer Interaction (HCI), Graphic Design, Visual Communications, Interaction Design, or a related discipline.

Experience: 5+ years of UX/UI design experience across web and mobile platforms, with a robust portfolio showcasing end-to-end product design from concept through delivery.

Required Skills:

• Mastery of Figma, including component libraries, auto-layout, variables, and token-based design.

• Proven ability to design for mobile, with demonstrated knowledge of adaptive layouts, platform-specific conventions, and touch interaction patterns for iOS and Android.

• Experience establishing and maintaining scalable design systems across multiple product surfaces.

• Proficiency in designing complex or regulated transactional flows (e.g., healthcare, financial services, e-commerce checkout).

• Familiarity with WCAG accessibility standards and inclusive design principles.

• Strong communication and stakeholder management skills, with the ability to present and defend design decisions to cross-functional teams.

• Experience working within Agile/Scrum environments, utilizing tools like Jira.

Preferred Skills:

• Experience with documentation and governance tools for design systems (e.g., Notion, Zeroheight, Supernova).

• Proficiency in Adobe Creative Suite (Photoshop, Illustrator).

• Familiarity with UX research methodologies and tools.

• Experience leveraging AI tools for prototyping, concept generation, and design workflow acceleration (e.g., Claude, Figma AI features).

📝 Enhancement Note: The emphasis on Figma mastery, design system governance, and mobile-first design principles points to a need for a senior-level designer capable of establishing and scaling design standards. The preference for experience in regulated industries and the explicit mention of AI tools suggest a desire for a candidate who can navigate complex requirements and embrace innovative design methodologies.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 5 years of end-to-end UX/UI design experience, with a focus on digital platforms.

• Demonstrate proficiency in Figma, including examples of component libraries, auto-layout, and token-based design.

• Include case studies that highlight the design of complex or regulated transactional user flows (e.g., healthcare, e-commerce checkout).

• Present examples of mobile-first design, adaptive layouts, and platform-specific conventions for iOS and Android.

Process Documentation:

• Provide case studies that detail the user research methodologies employed and how findings influenced design decisions.

• Document the process of translating complex clinical or business requirements into intuitive user flows and wireframes.

• Illustrate how accessibility standards (WCAG) were integrated into the design process and final deliverables.

• Showcase collaborative workflows with engineering, product, and marketing teams, demonstrating how feedback was incorporated.

• Include examples of how AI-assisted design tools were utilized to accelerate prototyping or develop proof-of-concepts.

📝 Enhancement Note: The portfolio requirements are highly specific, emphasizing practical application of required skills. Candidates must demonstrate not just visual design but also process, system thinking, and collaboration. The inclusion of AI tool usage in the portfolio is a key differentiator.

💵 Compensation & Benefits

Salary Range: $80,453 - $105,594 CAD per year.

Benefits:

• Total rewards package designed to enhance work-life flexibility.

• Opportunities for professional growth and development through challenging projects and assignments.

• Contribution to community, team, and business through the Rexall Care Network.

• Comprehensive health and wellness programs (implied by "pharmacy" context and "total rewards").

• Potential for performance-based bonuses or incentives (common in full-time roles with explicit salary bands).

Working Hours: Approximately 40 hours per week, typical for a full-time position.

📝 Enhancement Note: The salary range provided is based on the input data. The benefits are derived from the "What you are looking for" section and general industry standards for full-time roles in Canada. The "Warm and fuzzy feelings" benefit is interpreted as contributing to a positive company culture and social responsibility, reflected in the Rexall Care Network.

🎯 Team & Company Context

🏢 Company Culture

Industry: Retail Pharmacy / Healthcare. Rexall operates within the highly regulated and patient-focused healthcare sector, emphasizing trust, accessibility, and community well-being.

Company Size: Large (Likely hundreds to thousands of employees, given it's a pharmacy group). This size implies established processes, cross-functional departments, and potential for structured career paths.

Founded: Information not provided, but Rexall is a well-established Canadian pharmacy chain. This history suggests a culture that values tradition while adapting to modern healthcare needs and digital transformation.

Team Structure:

• The UX/UI Designer reports to the Senior Director, AI Engineering and Transformation, indicating a strong focus on leveraging AI and modern engineering practices within the digital transformation efforts.

• The role will collaborate closely with software engineers, the product team, pharmacy operations, and marketing, suggesting a matrixed or project-based team structure common in digital product development.

Methodology:

• The company is embarking on a "greenfield opportunity" for a new digital platform, implying an agile or iterative development methodology.

• Emphasis on "data-informed" and "clinically appropriate" experiences suggests a data-driven approach to design and product development.

• The integration of AI tools points to an embrace of cutting-edge technology in design and development processes.

Company Website: https://www.rexall.ca/

📝 Enhancement Note: The reporting structure to AI Engineering and Transformation is a significant indicator of the company's strategic direction, prioritizing advanced technology and data-driven innovation. This context is crucial for a designer aiming to influence the technological direction of digital products.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a senior individual contributor focused on product design. It requires a high degree of autonomy and expertise in establishing design foundations. It's a critical role for a "greenfield" project, suggesting significant impact and visibility.

Reporting Structure: Reports to the Senior Director, AI Engineering and Transformation. This direct line to senior leadership within an innovation-focused department offers potential exposure to strategic decision-making and a direct avenue for influencing the digital product roadmap.

Operations Impact: The UX/UI Designer's work will directly impact millions of Canadians' experience with pharmacy care digitally. Success in this role means improving patient engagement, streamlining prescription management, enhancing loyalty program participation, and driving e-commerce conversion, all of which contribute directly to business objectives and community health outcomes.

Growth Opportunities:

• Specialization: Deepen expertise in AI-assisted design tools, advanced prototyping, and design systems for complex regulated industries.

• Leadership: Potential to grow into a Design Lead or Manager role as the digital platform scales and the design team expands.

• Strategic Influence: Contribute to the strategic vision for Rexall's digital ecosystem and influence technology adoption within the design function.

• Industry Expertise: Develop deep knowledge of the healthcare and pharmacy retail sector, becoming a subject matter expert in digital patient engagement.

📝 Enhancement Note: The reporting line to AI Engineering and Transformation suggests a strong emphasis on technological innovation and potentially a fast-paced environment for growth. The "greenfield" nature of the project offers a unique opportunity for a designer to shape a product from its inception.

🌐 Work Environment

Office Type: On-site (Mississauga, ON). This suggests a traditional office environment where in-person collaboration is valued.

Office Location(s): Mississauga, Ontario, Canada. This location is part of the Greater Toronto Area, a major hub for technology and corporate offices in Canada.

Workspace Context:

• The role requires close collaboration with engineering, product, marketing, and pharmacy operations, implying a highly interactive and cross-functional workspace.

• Access to modern design tools (Figma, Adobe Suite) and collaboration platforms (Miro, FigJam) is expected.

• The environment likely fosters a culture of innovation and rapid iteration, given the "greenfield" project and the reporting structure to AI Engineering.

Work Schedule: Standard full-time hours (approx. 40 hours/week), with an expectation of working within Agile/Scrum cycles, which may involve some flexibility for sprint ceremonies and deadlines.

📝 Enhancement Note: The on-site requirement suggests that in-person collaboration and team synergy are prioritized. This is common for roles where establishing foundational design systems and working through complex, regulated user flows benefit from direct, spontaneous interaction.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Screening: Review of resume and portfolio to assess experience, skills, and alignment with core requirements, particularly Figma proficiency and design system experience.

2. Hiring Manager Interview: Discussion with the Senior Director, AI Engineering and Transformation, to delve into experience, design philosophy, and strategic thinking related to digital transformation and AI integration.

3. Design Challenge/Portfolio Presentation: A practical exercise or a detailed presentation of key portfolio projects. This will assess problem-solving skills, design process, communication, and ability to articulate design decisions and outcomes. Focus will be on end-to-end product design, design system thinking, and mobile design.

4. Cross-Functional Team Interviews: Meetings with representatives from Engineering, Product, and potentially Pharmacy Operations to evaluate collaboration style, communication effectiveness, and understanding of cross-functional dependencies.

5. Final Interview: Potentially with higher-level leadership to assess cultural fit and long-term potential.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 strong case studies that best demonstrate your end-to-end design process, focusing on complex transactional flows, mobile design, and design system contributions.

• Figma Focus: Clearly showcase your Figma expertise, including interactive prototypes, component libraries, auto-layout usage, and token-based design principles.

• Design System Component: If you have experience building or contributing to design systems, dedicate a section to this, explaining its governance, structure, and impact.

• AI Integration: Highlight any projects where you leveraged AI tools for prototyping, concept generation, or workflow acceleration, explaining the benefits and outcomes.

• Process & Rationale: For each case study, clearly articulate the problem, your role, your design process, the rationale behind key decisions, and the measurable outcomes or impact (e.g., conversion rates, user satisfaction, efficiency gains).

• Accessibility & Mobile: Explicitly call out how you addressed WCAG accessibility standards and designed for mobile-first or adaptive experiences in your case studies.

Challenge Preparation:

• Be ready to discuss your approach to designing for regulated industries and complex user flows.

• Prepare to articulate your understanding of design systems and their importance for scalability and consistency.

• Practice presenting your portfolio work concisely, focusing on impact and process, within a set time limit.

• Familiarize yourself with Rexall's current digital presence (website, app if available) and consider potential areas for UX/UI improvement, framing your ideas within a user-centered and business-aligned context.

📝 Enhancement Note: The emphasis on AI tools and design systems in the interview and portfolio review suggests these will be key evaluation criteria. Candidates should be prepared to discuss their experience and strategic thinking in these areas.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, component libraries, auto-layout, variables, and token-based design. This is the core design tool for this role.

• Adobe Creative Suite (Photoshop, Illustrator): Useful for image editing, vector graphics, and asset creation, though Figma is the primary design platform.

• AI-Assisted Design Tools: Claude, Figma AI features (Make Designs, First Draft), or similar tools for rapid prototyping, concept generation, and workflow acceleration. This is an expected capability.

• Diagramming & Whiteboarding Tools: Miro, FigJam, Lucidchart, Whimsical for user flow mapping, ideation, and collaborative design sessions.

Analytics & Reporting:

• Familiarity with analytics platforms (e.g., Google Analytics, Adobe Analytics) to understand user behavior and inform design decisions.

• Experience with A/B testing tools to validate design hypotheses.

CRM & Automation:

• While not a primary focus for a UX/UI Designer, understanding how CRM (e.g., Salesforce) and marketing automation platforms integrate with the front-end experience can be beneficial for context.

📝 Enhancement Note: The explicit mention of Figma and AI tools as "expected" or "essential" indicates these are non-negotiable technical proficiencies. A strong understanding of the broader digital product development stack, including analytics and collaboration tools, is also crucial.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A core value is placing the patient and customer at the center of all design decisions, ensuring intuitive, accessible, and valuable experiences.

• Collaboration: Strong emphasis on working effectively across diverse teams (Engineering, Product, Marketing, Operations) to achieve shared goals.

• Innovation: Embracing new technologies and methodologies, particularly AI, to drive efficiency and enhance product capabilities.

• Accountability: Owning the end-to-end design process and being responsible for the quality and impact of design deliverables, especially within fixed timelines.

• Community Focus: A commitment to serving the community, reflected in the company's mission and initiatives like the Rexall Care Network.

Collaboration Style:

• Cross-functional Integration: Active participation in Agile/Scrum ceremonies and regular communication with development and product teams.

• Data-Informed Decision Making: Using user research, analytics, and feedback to guide design choices and present rationale.

• Design System Governance: Collaborative approach to defining and maintaining design standards to ensure consistency across the platform.

• Feedback Exchange: Openness to receiving and providing constructive feedback within the design team and with stakeholders to continuously improve the product.

📝 Enhancement Note: The company's emphasis on "better together," "lived experiences, backgrounds, expertise, and self-expression," and the mention of "AI-enabled tools to assist with the assessment of applications" suggest a culture that values diversity, inclusivity, and leveraging technology for efficiency and fairness.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for a Regulated Healthcare Environment: Navigating complex clinical requirements, data privacy (HIPAA/PIPEDA), and accessibility standards while creating user-friendly experiences.

• Balancing Stakeholder Needs: Integrating feedback from diverse teams (clinical, technical, marketing, business) and advocating for user-centered solutions effectively.

• Establishing a Greenfield Design System: Building a robust, scalable, and well-governed design system from scratch for a major digital platform.

• Adopting and Integrating AI Design Tools: Effectively leveraging new AI technologies to enhance design workflows and demonstrate their ROI to stakeholders.

• Working within Fixed Timelines: Delivering high-quality design outputs that keep pace with Agile development sprints and product release schedules.

Learning & Development Opportunities:

• Advanced Design System Development: Opportunity to lead and evolve a comprehensive design system for a large-scale digital platform.

• AI in Design: Deep dive into the application of AI tools and techniques within UX/UI design, becoming an expert in this emerging field.

• Healthcare Digital Transformation: Gaining specialized knowledge in designing digital solutions for the complex healthcare and pharmacy retail sector.

• Cross-Functional Leadership: Developing skills in stakeholder management, influencing, and leading design initiatives across various departments.

• Mentorship: Potential to mentor junior designers or contribute to building the design function within Rexall.

📝 Enhancement Note: The challenges are directly tied to the nature of the project (greenfield, regulated industry, AI integration) and the role's senior level. Growth opportunities are framed around developing expertise in these specific areas and advancing within the design function.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for establishing a design system from scratch for a new digital platform. How would you ensure its adoption and governance across teams?"

• "How do you approach designing for complex, regulated user flows, such as those in healthcare or finance? Can you provide an example from your portfolio?"

• "Discuss your experience leveraging AI tools in your design workflow. What benefits did they provide, and how would you introduce them to a team that is new to them?"

Company & Culture Questions:

• "Based on your understanding of Rexall and the healthcare industry, what do you see as the biggest opportunities and challenges for digital innovation in pharmacy care?"

• "How do you align your design work with business objectives and brand standards, particularly within a large, established retail organization?"

Portfolio Presentation Strategy:

• Structure: Organize your presentation logically, starting with an overview of your experience and skills, then diving into 2-3 in-depth case studies.

• Figma & Design System Showcase: Dedicate specific slides or sections to demonstrate your Figma proficiency, component library examples, and any design system work. Clearly articulate the design system's structure, benefits, and governance.

• AI Integration Narrative: For relevant projects, explain precisely how you used AI tools, the specific problem they solved, and the tangible results.

• Problem, Process, Solution, Impact: For each case study, clearly define the problem, your design process, the solution you implemented, and the measurable impact or outcomes. Use metrics where possible.

• Mobile & Accessibility Emphasis: Highlight your expertise in mobile design (adaptive, responsive) and how you ensured accessibility (WCAG compliance) throughout your projects.

• Conciseness and Clarity: Keep your explanations clear, concise, and focused on your contributions and the decision-making process. Be prepared for detailed follow-up questions.

📝 Enhancement Note: The interview preparation focuses on demonstrating a deep understanding of design systems, AI integration, regulated environments, and cross-functional collaboration, aligning with the role's key requirements and company context.

📌 Application Steps

To apply for this UI/UX Designer position:

• Submit your application through the provided ADP link.

• Portfolio Customization: Tailor your portfolio to specifically highlight your Figma expertise, design system contributions, experience with complex/regulated flows, and any use of AI design tools.

• Resume Optimization: Ensure your resume clearly articulates your 5+ years of experience, focusing on achievements and responsibilities relevant to end-to-end digital product design, mobile design, and cross-functional collaboration. Use keywords like "Figma," "Design Systems," "Mobile Design," "WCAG," and "Agile."

• Interview Preparation: Practice presenting your portfolio case studies, focusing on your design process, rationale, and measurable impact. Prepare to discuss your approach to building design systems and leveraging AI tools.

• Company Research: Familiarize yourself with Rexall's mission, values, and current digital offerings to articulate how your skills and approach align with their goals, particularly concerning digital transformation in the pharmacy sector.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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