Graphic Designer

📍 Job Overview

Job Title: Graphic Designer

Company: Downstream Casino Resort

Location: Quapaw, OK 74363, United States

Job Type: FULL_TIME

Category: Creative & Media / Hospitality Operations

Date Posted: May 14, 2026

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

• Develop and execute original graphic designs and collateral materials for diverse departmental needs and marketing campaigns, ensuring strict adherence to property branding guidelines.

• Manage the production workflow for internal promotional pieces and external collateral, coordinating directly with department heads to facilitate project completion.

• Oversee vendor relationships for digital file output, ensuring appropriate file preparation for various printing processes and digital distribution.

• Administer and schedule digital signage and audio content across the casino floor, maintaining an engaging and up-to-date visual and auditory experience.

• Provide exceptional customer service, maintain a professional work environment, and adhere to all regulatory, departmental, and company policies, including attendance and training requirements.

📝 Enhancement Note: While this role is titled "Graphic Designer," its integration within a casino resort environment and the mention of "internal promotional pieces and collateral materials" suggest a strong connection to marketing operations and GTM (Go-To-Market) strategies. The responsibilities extend beyond pure design to include content management and vendor coordination, implying a need for process-oriented thinking and project management skills relevant to operations.

📈 Primary Responsibilities

• Art Design & Production: Prepare original art designs and create collateral materials that are consistent with established advertising agency concepts and property branding guidelines for all assigned projects.

• Departmental Collaboration: Interface directly with department heads to understand their creative needs, facilitate the production of internal promotional pieces, and ensure design alignment with departmental objectives.

• Vendor Coordination: Coordinate with external vendors to prepare digital files for appropriate output, ensuring quality control and adherence to printing specifications for offset, digital, and silk-screen processes.

• Digital Content Management: Upload and schedule digital signage and audio content to the casino floor, managing content calendars and ensuring timely updates for promotional activities and guest information.

• Branding & Compliance: Strictly follow and enforce the property's branding guidelines for every project, ensuring visual consistency and brand integrity across all communication channels.

• System Maintenance: Troubleshoot and resolve hardware and software issues for computer operating systems, and maintain/upgrade systems as necessary to ensure optimal performance of design tools.

• File Management: Maintain orderly and accessible files for both active and completed projects, ensuring efficient retrieval and archival processes.

• Customer Service Excellence: Provide exceptional customer service to all patrons and colleagues, communicating in a pleasant, friendly, and professional manner at all times.

• Policy Adherence: Meet attendance guidelines, adhere to regulatory, departmental, and company policies, and attend all necessary training meetings.

📝 Enhancement Note: The responsibility for "troubleshooting and resolving hardware and software issues for computer operating systems" and "maintaining and upgrading system, as necessary" points towards a need for technical aptitude beyond standard design software. This suggests the candidate should be comfortable with system administration basics, which is a valuable operational skill in ensuring the smooth functioning of creative tools.

🎓 Skills & Qualifications

Education:

• High school diploma or equivalent required.

Experience:

• Minimum of 3 years’ experience in the design and development, production, and coordination of advertising/collateral materials is preferred.

Required Skills:

• Advanced knowledge of computer systems and software, including Adobe Photoshop, Adobe Illustrator, and Freehand.

• Proficiency in Microsoft Windows and Microsoft Office Suite.

• Integral knowledge of multiple printing processes, including offset, digital, and silk-screen.

• Ability to follow and implement branding guidelines for a property.

• Strong communication skills, both written and verbal, with the ability to speak effectively to the public, employees, and customers.

• Ability to resolve problems and conflicts in a diplomatic and tactful manner.

• Must be able to work nights, weekends, and holidays as required.

• Ability to work well under pressure and meet deadlines.

• Team player with strong interpersonal skills.

Preferred Skills:

• Experience in digital signage content management and audio content scheduling.

• Experience with multimedia production.

• Experience in a casino or hospitality environment.

📝 Enhancement Note: The requirement for "integral knowledge of multiple printing processes" and the preference for "advertising agency experience" indicate that candidates should demonstrate a strong understanding of production workflows and the ability to manage projects from concept to final output, a key aspect of operational efficiency in creative departments.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Design Diversity: Showcase a range of design projects including marketing collateral, digital signage content, and promotional materials for diverse audiences.

• Process Documentation: Include examples that illustrate the design process from brief to final artwork, highlighting problem-solving and decision-making steps.

• Branding Adherence: Provide case studies demonstrating the ability to strictly follow and effectively apply brand guidelines in multiple projects.

• Cross-Functional Collaboration: Present projects that involved collaboration with internal departments or external vendors, explaining your role and contribution.

• Technical Proficiency: Demonstrate expertise in core design software (Photoshop, Illustrator, Freehand) and an understanding of print production requirements.

Process Documentation:

• Workflow Design: Examples of how you managed design projects from initiation to completion, including timelines and key milestones.

• Digital Asset Management: Showcase experience in organizing, storing, and distributing digital assets for print and digital platforms.

• Output Coordination: Document your process for coordinating with printers and vendors to ensure accurate and timely delivery of materials.

• Content Scheduling: Illustrate your approach to planning and executing content updates for digital signage and audio systems.

📝 Enhancement Note: For a role involving content scheduling and vendor coordination, the portfolio should ideally include examples of project management, workflow efficiency improvements, or instances where clear documentation facilitated smooth production processes. Demonstrating an organized approach to managing creative assets and production timelines will be crucial.

💵 Compensation & Benefits

Salary Range:

Based on industry standards for a Graphic Designer with 2-5 years of experience in a casino/hospitality setting in Oklahoma, the estimated annual salary range is $45,000 - $60,000. This estimate considers the specific location (Quapaw, OK), the employer's industry (Gaming/Hospitality), and the required skills and experience level.

Benefits:

• Full-Time Employment: Standard benefits package typically includes health, dental, and vision insurance.

• Paid Time Off: Accrued vacation, sick leave, and paid holidays.

• Retirement Plan: Potential for a 401(k) or similar retirement savings plan with company match.

• Gaming License Support: Assistance or coverage for obtaining and maintaining a valid gaming license.

• Employee Discounts: Potential discounts on resort services, dining, and entertainment.

• Professional Development: Opportunities for training and skill enhancement relevant to graphic design and digital media.

Working Hours:

• 40 hours per week.

• Must be able to work nights, weekends, and holidays as required by the 24-hour casino schedule.

📝 Enhancement Note: The salary range is an estimate based on typical compensation for this role in the specified region and industry. Actual compensation may vary based on the candidate's specific qualifications, experience, and the employer's compensation structure. The mention of a 24-hour schedule implies a need for flexibility and potentially shift work within the operations of the resort.

🎯 Team & Company Context

🏢 Company Culture

Industry: Hospitality & Gaming (Casino Resort). Downstream Casino Resort operates within a dynamic sector characterized by high guest engagement, entertainment, and a focus on delivering exceptional customer experiences. This environment often requires a fast-paced, adaptable, and service-oriented approach to all roles, including creative support.

Company Size: The company appears to be a significant employer within its region, given it's a resort. This suggests a structured organizational hierarchy with established departments and processes, common in larger hospitality operations.

Founded: Specific founding date not provided, but the company operates under the Quapaw Nation's resolutions, indicating a strong connection to tribal governance and heritage.

Team Structure:

• Creative Department: The Graphic Designer will likely be part of a Marketing or Creative Services department, potentially working alongside other designers, marketing specialists, and content creators.

• Reporting Structure: Expected to report to a Creative Director, Marketing Manager, or a similar supervisory role within the department.

• Cross-Functional Collaboration: Will collaborate extensively with various departments across the resort, including Marketing, Hotel Operations, Food & Beverage, and Entertainment, to fulfill their design and content needs.

Methodology:

• Brand Consistency: Emphasis on maintaining strict brand guidelines to ensure a unified and professional image for the resort.

• Project Management: Structured approach to managing design requests, production timelines, and vendor communications to meet deadlines.

• Digital Integration: Focus on leveraging digital signage and audio systems to enhance guest experience and promote offerings effectively.

Company Website: https://www.downstreamcasino.com/

📝 Enhancement Note: The mention of "Native American Preference policy" indicates a specific hiring consideration. Candidates should be aware of and respectful of this policy. The resort setting implies a strong emphasis on guest experience, which translates to the creative output needing to be engaging, professional, and aligned with the resort's overall brand promise.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an individual contributor with a focus on execution and technical skill. It can be considered a mid-level role within a creative department, requiring 2-5 years of experience. The responsibilities include not just design but also system operation and vendor management, adding an operational dimension.

Reporting Structure: Reports to a supervisor (e.g., Creative Director, Marketing Manager) within the marketing or creative department. This structure allows for guidance on brand standards and project prioritization.

Operations Impact: The Graphic Designer's work directly impacts the resort's external image, internal communications, and guest experience. High-quality, on-brand visuals and timely content updates are crucial for marketing effectiveness, customer engagement, and operational efficiency in communicating promotions and information.

Growth Opportunities:

• Senior Graphic Designer: Advancement to a senior role with increased responsibility for complex projects, mentorship of junior designers, or specialization in a particular area (e.g., digital media, branding).

• Marketing Specialist/Coordinator: Transition into a broader marketing role, leveraging design skills alongside campaign management, content strategy, or social media responsibilities.

• Creative Lead/Art Director: Potential leadership path for individuals demonstrating strong creative vision, project management capabilities, and strategic thinking, overseeing creative teams and initiatives.

• Specialized Roles: Opportunities to develop expertise in areas like motion graphics, UX/UI design for digital platforms, or print production management.

📝 Enhancement Note: The role's blend of creative execution and operational tasks (content scheduling, system troubleshooting, vendor coordination) offers a unique growth path. Candidates demonstrating strong project management, technical problem-solving, and an understanding of marketing operations will be well-positioned for advancement.

🌐 Work Environment

Office Type: On-site, within the Downstream Casino Resort premises. This means the designer will be immersed in the dynamic casino environment.

Office Location(s): The primary work location is Quapaw, OK. The role involves working within various areas of the casino floor for content deployment and understanding the operational context.

Workspace Context:

• Dynamic Environment: The designer will work in a fast-paced, high-energy environment characteristic of a casino resort, which can be both stimulating and demanding.

• Tools & Technology: Access to necessary computer hardware, design software (Photoshop, Illustrator, Freehand), and systems for digital signage and audio content management.

• Team Interaction: Opportunities for close collaboration with the marketing team and interaction with employees from various departments, fostering a sense of integrated operations.

• Sensory Exposure: The work environment may include secondary smoke, high noise levels, and bright lights, requiring tolerance for these conditions.

Work Schedule:

• Standard 40-hour work week, but requires flexibility to work nights, weekends, and holidays due to the 24-hour operational schedule of the casino. This demands strong time management and adaptability.

📝 Enhancement Note: The on-site requirement and exposure to a casino environment mean candidates must be comfortable with a lively and sometimes unpredictable atmosphere. Adaptability and the ability to maintain focus amidst distractions are key operational traits for success in this setting.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and portfolio to assess qualifications, experience, and design capabilities.

• Technical Assessment: Potential for a design challenge or skills test to evaluate proficiency in required software and ability to meet specific design briefs under timed conditions.

• Interview(s): Discussions with the hiring manager and potentially other team members to assess technical skills, creative approach, problem-solving abilities, and cultural fit within the resort's operations.

• Portfolio Review: A dedicated session to walk through selected portfolio pieces, discussing design rationale, process, challenges overcome, and impact.

• Background & Gaming License Check: Successful completion of a background investigation and drug screening, and eligibility for a valid gaming license.

Portfolio Review Tips:

• Showcase Brand Adherence: Include examples where you successfully applied and adapted brand guidelines for different projects or campaigns.

• Illustrate Process: For key projects, briefly explain your design process, from understanding the brief to final execution, including any problem-solving steps.

• Quantify Impact (if possible): If any of your designs contributed to measurable outcomes (e.g., increased engagement, successful event promotion), highlight these achievements.

• Demonstrate Versatility: Include a variety of work that shows your capability across different mediums (print, digital signage, social media assets, etc.).

• Prepare for Technical Questions: Be ready to discuss your proficiency with specific software (Photoshop, Illustrator, Freehand) and your understanding of print production processes.

• Highlight Operational Awareness: For content scheduling responsibilities, be prepared to discuss how you would manage a content calendar and coordinate updates efficiently.

Challenge Preparation:

• Design Brief Interpretation: Practice interpreting design briefs quickly and accurately, identifying key objectives and constraints.

• Time Management: For any timed design exercises, focus on completing a strong concept rather than over-perfecting minor details.

• Communication: Be prepared to articulate your design choices and thought process clearly and concisely, especially for the portfolio review and any potential design challenges.

📝 Enhancement Note: The emphasis on "original art designs" and "collateral materials" alongside "digital signage and audio content" suggests that the interview will likely assess not only aesthetic skill but also the candidate's ability to manage content lifecycles and adhere to operational schedules.

🛠 Tools & Technology Stack

Primary Tools:

• Graphic Design Software: Advanced proficiency required in Adobe Photoshop, Adobe Illustrator, and Freehand.

• Productivity Suite: Proficiency in Microsoft Windows and Microsoft Office (Word, PowerPoint, Excel).

Analytics & Reporting:

• Digital Signage Software: Experience with platforms for uploading, scheduling, and managing digital signage content. Specific software may vary, but familiarity with content management systems is key.

• Content Management Systems (CMS): General understanding of CMS for managing and updating digital assets.

CRM & Automation:

• While not explicitly mentioned, familiarity with project management tools (e.g., Asana, Trello, Monday.com) or internal request systems used for managing creative briefs would be beneficial for operational efficiency.

📝 Enhancement Note: The explicit mention of "Freehand" alongside Photoshop and Illustrator is notable, as Freehand is older software. Candidates with experience in this program or a strong understanding of vector graphics principles that transcend specific software will be at an advantage. Familiarity with digital signage platforms is crucial for the content scheduling aspect of the role.

👥 Team Culture & Values

Operations Values:

• Excellence in Execution: A commitment to producing high-quality, visually appealing designs that meet project requirements and deadlines.

• Brand Integrity: Upholding the resort's brand standards consistently across all creative outputs.

• Efficiency & Timeliness: Managing design workflows and content updates effectively to support operational needs and marketing campaigns.

• Collaboration & Service: Working effectively with internal departments and external vendors, providing exceptional service to all stakeholders.

• Adaptability: Thriving in a fast-paced, dynamic casino environment and adapting to changing priorities and demands.

Collaboration Style:

• Cross-Functional Integration: Actively engaging with department heads and marketing teams to understand their needs and provide creative solutions that align with business objectives.

• Process-Oriented: Following established procedures for design requests, file management, and content deployment to ensure smooth operations.

• Feedback Incorporation: Open to constructive feedback on designs and able to make revisions efficiently to achieve desired outcomes.

• Proactive Communication: Maintaining clear and consistent communication with supervisors, colleagues, and vendors regarding project status, potential issues, and timelines.

📝 Enhancement Note: The "Native American Preference policy" is a significant cultural consideration. Candidates should demonstrate cultural sensitivity and an understanding of the resort's connection to the Quapaw Nation. The environment necessitates a culture of service and adaptability, aligning with the fast-paced nature of hospitality operations.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Creative Demands with Operational Needs: Juggling multiple design requests from various departments while adhering to strict branding and tight deadlines within a 24/7 operational environment.

• Content Management Volume: Managing and scheduling a continuous stream of digital signage and audio content across a large resort property, ensuring accuracy and relevance.

• Technical Troubleshooting: Resolving hardware and software issues for design systems promptly to minimize disruption to creative workflows.

• Adapting to Casino Environment: Working effectively in a high-energy, potentially distracting environment with exposure to secondary smoke, high noise levels, and bright lights.

Learning & Development Opportunities:

• Advanced Design Software: Opportunities to deepen expertise in current industry-standard design tools or explore new creative software and techniques.

• Digital Media Specialization: Developing skills in motion graphics, video editing, or interactive design for digital platforms.

• Marketing Operations Understanding: Gaining insights into how creative assets support broader marketing strategies and operational goals within the hospitality sector.

• Print Production Expertise: Further developing knowledge of print processes and vendor management for high-quality collateral production.

• Casino Industry Dynamics: Learning the specific marketing and operational nuances of the gaming and hospitality industry.

📝 Enhancement Note: The blend of creative and operational tasks presents a unique challenge. Candidates who can effectively manage project pipelines, troubleshoot technical issues, and adapt to a high-traffic environment will find significant growth opportunities in understanding the full lifecycle of creative content within an operational context.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for managing multiple design projects simultaneously, especially when faced with competing deadlines and diverse departmental needs." (Focus on workflow, prioritization, and communication.)

• "How would you ensure that all digital signage and audio content deployed across the casino floor adheres strictly to Downstream Casino Resort's branding guidelines?" (Focus on process, quality control, and attention to detail.)

• "Walk me through a time you had to troubleshoot a technical issue with design software or a related system. What was the problem, how did you resolve it, and what was the outcome?" (Focus on problem-solving, technical aptitude, and resilience.)

Company & Culture Questions:

• "What do you know about Downstream Casino Resort, and why are you interested in contributing your graphic design skills to a casino environment?" (Research the resort's offerings, brand, and consider the unique aspects of casino marketing.)

• "How do you approach collaboration with internal departments who may have different creative visions or priorities?" (Highlight your ability to listen, understand needs, and find solutions that balance creative vision with operational goals.)

Portfolio Presentation Strategy:

• Highlight Process: For each piece, briefly explain the brief, your concept, the tools used, and any challenges overcome.

• Showcase Brand Consistency: Select examples that clearly demonstrate your ability to follow and apply branding guidelines.

• Address Operational Aspects: If you have examples of digital content management or vendor coordination, be prepared to discuss those specific workflows.

• Be Ready for Design Challenges: Practice creating a design concept quickly based on a brief and be prepared to explain your rationale under pressure.

• Quantify Impact: If possible, share any metrics or positive feedback related to your designs.

📝 Enhancement Note: The interview will likely assess not only design talent but also the candidate's ability to function effectively within a complex operational structure. Demonstrating an understanding of how design supports business goals and operational efficiency will be key.

📌 Application Steps

To apply for this Graphic Designer position:

• Submit your application through the provided link on the recruiting2.ultipro.com portal.

• Portfolio Customization: Tailor your portfolio to emphasize projects showcasing digital signage content, collateral material production, and strict adherence to branding guidelines. Include examples demonstrating your process for managing design projects from concept to completion.

• Resume Optimization: Ensure your resume highlights your experience with Adobe Photoshop, Illustrator, Freehand, print production processes, and any content management or system troubleshooting experience. Quantify achievements where possible.

• Interview Preparation: Practice answering questions about your design process, problem-solving skills, ability to work under pressure, and experience with digital content scheduling. Prepare to walk through your portfolio and discuss your approach to brand consistency and operational collaboration.

• Company Research: Familiarize yourself with Downstream Casino Resort's offerings, marketing initiatives, and brand identity. Understand the unique aspects of working within a casino environment and be prepared to discuss your interest in this specific industry.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.