UI UX Designer

📍 Job Overview

Job Title: UI UX Designer

Company: Diversified Services Network, Inc.

Location: Tucson, Arizona, United States

Job Type: FULL_TIME

Category: User Experience / Product Design Operations

Date Posted: 2026-04-14T16:48:38.386

Experience Level: 10+ Years

Remote Status: Hybrid

🚀 Role Summary

• Drive the user experience strategy for heavy equipment by translating complex research findings into actionable design recommendations.

• Develop and maintain critical UX artifacts, including journey maps, storyboards, and user flows, to ensure a cohesive operator experience.

• Collaborate with cross-functional teams to integrate user insights into product development lifecycles, ensuring safe, efficient, and intuitive operation.

• Champion human-centered design principles by incorporating ergonomics and human-factors considerations into all aspects of HMI and cab experience design.

• Leverage data storytelling capabilities to communicate research outcomes and design rationale effectively to diverse stakeholders.

📝 Enhancement Note: The role emphasizes UX research and its direct application to physical-digital systems, specifically heavy equipment. This indicates a need for a designer who can bridge the gap between user needs, ergonomic considerations, and complex machinery interfaces. The "Hybrid" work arrangement suggests a need for on-site presence for collaboration and hands-on testing, balanced with remote flexibility.

📈 Primary Responsibilities

• Conduct and synthesize qualitative and quantitative user research (usability testing, field studies, simulations) to identify key insights and inform HMI and heavy equipment UX decisions.

• Define operator, customer, and business needs, translating them into evidence-based interaction concepts that enhance safety, efficiency, and intuitiveness in real-world heavy equipment operations.

• Integrate user research findings directly into product design processes and practices, ensuring a user-centric approach throughout development.

• Facilitate clear communication with design teams and other cross-functional collaborators regarding prototype requirements for iterative testing and refinement.

• Document and communicate essential goals, themes, elements, and behaviors to downstream design and engineering teams for accurate implementation.

• Create and maintain comprehensive UX artifacts such as journey maps, storyboards, user flows, and experience maps to align cross-functional teams on operator needs and contexts.

• Incorporate ergonomic and human-factors considerations into UX research planning and synthesis, holistically addressing physical, cognitive, and interaction demands for HMI and cab experiences.

• Prioritize UX research needs and backlog based on the product roadmap and strategic business objectives.

📝 Enhancement Note: Responsibilities highlight a strong emphasis on research-driven design and the creation of documentation that supports cross-functional alignment. The role requires not just design skills but also strong analytical and communication abilities to translate complex research into tangible design requirements for heavy machinery.

🎓 Skills & Qualifications

Education: Bachelor's degree or higher in Human Computer Interaction, Human Factors, Psychology, or another UX-related field.

Experience: 8+ years of experience in UX Research, with a strong preference for experience within a corporate or B2B environment, ideally related to heavy equipment or complex physical-digital systems.

Required Skills:

• Thorough understanding of UI best practices, UI design principles, and essential graphic design theory.

• Proven ability to produce results both independently and collaboratively within a team environment.

• Proficiency in UI layout, specification, and prototyping tools (e.g., Figma, Sketch, Adobe XD, InVision).

• Experience in Ergonomics HMI research and application.

• Demonstrated ability to manage multiple projects simultaneously, meeting competing deadlines effectively.

Preferred Skills:

• Project management experience is a significant advantage.

• Experience in the automotive industry or adjacent fields is a plus.

📝 Enhancement Note: The required experience level (8+ years, with an AI-derived "10+" years) indicates a senior-level role. The emphasis on "corporate environment or B2B" specifically points towards a need for experience in structured, enterprise-level product development cycles, rather than purely consumer-facing applications.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated selection of case studies demonstrating a deep understanding of the UX design process from research to final implementation.

• Clear articulation of the problem statement, user research methodologies employed, and the rationale behind design decisions.

• Examples of how user feedback and research insights directly influenced design iterations and led to measurable improvements.

• Showcase of proficiency in creating and utilizing UX artifacts such as user flows, wireframes, interactive prototypes, and visual design mockups.

Process Documentation:

• Detailed documentation of research methodologies, including usability testing plans, synthesis techniques, and reporting formats.

• Workflow diagrams illustrating the end-to-end design process, from concept generation to final handoff to development teams.

• Examples of how to create and maintain shareable UX research artifacts (e.g., journey maps, storyboards, experience maps) for cross-functional alignment.

• Documentation of how design specifications and requirements were communicated to development teams.

📝 Enhancement Note: The emphasis on a portfolio that demonstrates "expertise and ability to articulate your process" is critical. Candidates should be prepared to walk through their design thinking, research methods, and problem-solving approaches, particularly as they relate to complex physical-digital systems and ergonomic considerations.

💵 Compensation & Benefits

Salary Range: $105,000 - $110,000 per year

Benefits:

• 401(k) retirement plan

• Dental insurance

• Vision insurance

• Disability insurance

• Employee assistance program (EAP)

• Health insurance

• Health savings account (HSA)

• Life insurance

• Paid time off (PTO)

• Paid holidays

Working Hours: The position is full-time, likely aligning with a standard 40-hour work week. The hybrid nature suggests a structured schedule in the office, with flexibility for remote work on other days.

📝 Enhancement Note: The provided salary range of $105,000 - $110,000 USD aligns with senior-level UI/UX Designer roles in the Tucson, Arizona area, considering the required experience and the specialized nature of the industry (heavy equipment). The comprehensive benefits package is typical for a Fortune 500 company and offers significant value beyond base compensation.

🎯 Team & Company Context

🏢 Company Culture

Industry: Diversified Services Network, Inc. operates within the manufacturing and technology sectors, likely supporting heavy equipment operations. This implies a culture that values reliability, efficiency, and robust engineering solutions. As a Fortune 500 company, DSN likely has established processes and a structured corporate environment.

Company Size: Fortune 500 status indicates a large enterprise, likely employing thousands of individuals globally. This size often translates to a structured hierarchy, established career paths, and significant resources for employee development.

Founded: While the exact founding date isn't specified, DSN's Fortune 500 designation suggests a long history and stability in the market. This longevity often fosters a culture of deep industry knowledge and commitment to long-term success.

Team Structure:

• The UI/UX Designer will likely be part of a product development or engineering team, collaborating closely with industrial designers, HMI engineers, software developers, and product managers.

• The reporting structure is expected to be within a design or product management department, potentially reporting to a Design Lead or Director of Product.

Methodology:

• Data-driven decision-making is paramount, with a strong reliance on user research, usability testing, and performance metrics to guide design choices.

• Workflow planning and optimization will focus on streamlining the user journey within heavy equipment and ensuring efficient task completion.

• Automation and efficiency practices will likely be applied to the design process itself, leveraging tools and methodologies to accelerate iteration and reduce time-to-market.

Company Website: https://www.dsnworldwide.com

📝 Enhancement Note: The Fortune 500 classification for Diversified Services Network, Inc. suggests a company with a mature operational framework, likely emphasizing robust processes, quality control, and long-term strategic planning. For a UI/UX Designer, this means working within established product development cycles and potentially contributing to large-scale, impactful projects.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior UI/UX Designer, requiring extensive experience (8+ years, AI-derived 10+) in UX research and design. The responsibilities suggest a lead contributor or specialist role, expected to drive significant aspects of the user experience strategy for complex products.

Reporting Structure: The designer will likely report to a Design Manager, Director of Product, or a similar leadership role within the product development or engineering division. They will collaborate extensively with peers in engineering, product management, and potentially marketing.

Operations Impact: The UI/UX Designer's work will directly influence the safety, efficiency, and usability of heavy equipment, impacting operator productivity, customer satisfaction, and DSN's competitive standing in the market. By translating research into intuitive designs, they contribute to operational excellence for DSN's clients.

Growth Opportunities:

• Operations Skill Advancement: Opportunities to deepen expertise in specialized areas of UX research, human factors, and HMI design for industrial applications.

• Leadership Development: Potential to move into a Lead UI/UX Designer role, mentoring junior designers, or managing specific product UX initiatives.

• Cross-Functional Expertise: Gaining in-depth knowledge of heavy equipment engineering and manufacturing processes, broadening career applicability within DSN or the industrial sector.

📝 Enhancement Note: The "10+" years of experience derived by AI suggests this role is for a seasoned professional who can operate with a high degree of autonomy and strategic input. Growth opportunities should focus on deepening specialized knowledge within the industrial design sector and potentially moving into leadership or senior individual contributor roles.

🌐 Work Environment

Office Type: The role is designated as "Hybrid," indicating a blend of on-site work at the Tucson, Arizona office and remote work. This allows for in-person collaboration, team meetings, and potential hands-on testing, while offering flexibility for focused individual work.

Office Location(s): The primary office location is Tucson, Arizona. Candidates should be prepared to commute to this location for scheduled on-site days.

Workspace Context:

• The workspace will likely be collaborative, with opportunities to interact with engineers, product managers, and fellow designers.

• Access to necessary design and prototyping tools, as well as potentially specialized equipment for user testing or ergonomic assessments, is expected.

• The environment will likely foster a culture of innovation and problem-solving, with an emphasis on delivering robust and user-friendly solutions for heavy machinery.

Work Schedule: Full-time employment with a standard 40-hour work week. The hybrid arrangement will allow for some flexibility in managing work hours and location, provided project deadlines and collaborative needs are met.

📝 Enhancement Note: The hybrid nature of the role suggests a modern work environment that balances in-office collaboration with remote flexibility. For a UI/UX Designer, this means opportunities for both deep focus work and essential in-person brainstorming and feedback sessions.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and relevant experience.

• Technical Interview: Discussion focused on UX research methodologies, design principles, HMI considerations, and your problem-solving approach. Expect to discuss your portfolio in detail.

• Case Study Presentation: You may be asked to present a specific project from your portfolio, detailing your process, challenges, and outcomes.

• Cross-Functional Interviews: Meetings with potential team members (engineers, product managers) to assess collaboration skills and cultural fit.

• Final Interview: Typically with a hiring manager or senior leader to discuss overall fit and long-term potential.

Portfolio Review Tips:

• Highlight Process: Clearly articulate your thought process, research methods, and how you translated user needs into design solutions.

• Showcase Impact: Quantify results where possible (e.g., improved task completion rates, reduced errors, increased user satisfaction).

• Focus on Relevance: Prioritize projects that demonstrate experience with complex systems, physical-digital interactions, or B2B environments. Include examples of HMI and ergonomic considerations if available.

• Demonstrate Collaboration: Explain how you worked with cross-functional teams and incorporated their feedback.

• Prepare for Questions: Be ready to discuss your design choices, challenges faced, and how you overcame them.

Challenge Preparation:

• Design Exercise: You might be given a hypothetical problem related to heavy equipment UX and asked to outline your approach or create a preliminary concept.

• Research Scenario: You may be asked how you would approach a specific research challenge or how to synthesize complex data.

• Presentation Practice: Rehearse presenting your portfolio case studies concisely and engagingly, anticipating questions about your methodology and outcomes.

📝 Enhancement Note: The portfolio review is a critical component. Candidates should prepare to present case studies that explicitly showcase their understanding of user research, HMI design, ergonomics, and their ability to translate these into practical, safe, and efficient user experiences for heavy equipment.

🛠 Tools & Technology Stack

Primary Tools:

• UI/UX Design & Prototyping: Proficiency in industry-standard tools such as Figma, Sketch, Adobe Creative Suite (Illustrator, Photoshop, XD), and InVision is essential for creating wireframes, mockups, and interactive prototypes.

• User Research Platforms: Experience with tools for conducting usability testing, surveys, and user interviews (e.g., UserTesting.com, Qualtrics, SurveyMonkey).

• Collaboration Tools: Familiarity with platforms like Jira, Confluence, Slack, and Microsoft Teams for project management and cross-functional communication.

Analytics & Reporting:

• Data Analysis Tools: Ability to interpret data from usability tests and user feedback to inform design decisions. Familiarity with basic analytics platforms may be beneficial for understanding user behavior on digital interfaces.

CRM & Automation:

• While not a primary focus for this role, an understanding of how CRM systems and automation tools support the broader business context can be advantageous.

📝 Enhancement Note: While the raw job description doesn't list specific tools, based on industry standards and the role's responsibilities, advanced proficiency in design and prototyping software (Figma, Sketch, Adobe XD) is a given. Experience with user research platforms and collaborative project management tools (Jira, Confluence) is also highly probable.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the operator's needs, ensuring safe, efficient, and intuitive product experiences.

• Data-Driven Innovation: Utilizing research and analytics to inform design decisions, validate hypotheses, and drive continuous improvement.

• Collaboration & Communication: Fostering strong working relationships across engineering, product, and other departments to achieve shared goals.

• Excellence & Rigor: A dedication to high-quality design, thorough research, and meticulous attention to detail, especially in the context of heavy machinery.

• Adaptability & Continuous Learning: Embracing new methodologies, tools, and industry best practices to stay at the forefront of UX design.

Collaboration Style:

• Cross-Functional Integration: Actively engaging with engineering and product management teams to ensure design feasibility and alignment with business objectives.

• Constructive Feedback Culture: Openness to receiving and providing constructive feedback to improve designs and processes.

• Knowledge Sharing: Willingness to share insights, best practices, and learnings with team members to elevate collective expertise.

📝 Enhancement Note: Given DSN's Fortune 500 status and likely focus on heavy equipment, the company culture will probably emphasize reliability, safety, and efficiency. The operations values will likely reflect a commitment to rigorous processes, data-informed decisions, and strong cross-functional teamwork to deliver robust solutions.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Heavy Equipment UX: Designing intuitive interfaces for complex machinery that operates in demanding environments requires a deep understanding of user context, physical controls, and cognitive load.

• Bridging Physical and Digital: Integrating digital interfaces seamlessly with physical controls and operational feedback mechanisms presents unique design challenges.

• Stakeholder Alignment: Ensuring buy-in and alignment from diverse stakeholders across engineering, product management, and leadership on UX strategies and priorities.

• Balancing Research Rigor with Project Timelines: Effectively conducting thorough user research while adhering to aggressive product development schedules.

Learning & Development Opportunities:

• Specialized HMI/Ergonomics Training: Opportunities to deepen expertise in human-machine interface design and ergonomic principles specific to industrial equipment.

• Advanced UX Research Techniques: Training in cutting-edge research methodologies and tools relevant to complex product ecosystems.

• Mentorship from Industry Experts: Learning from senior designers and engineers within a Fortune 500 company with extensive experience in the heavy equipment sector.

• Exposure to Product Strategy: Gaining a broader understanding of product roadmap planning and how UX design contributes to overall business strategy.

📝 Enhancement Note: The primary challenge will be translating complex operational needs and ergonomic requirements into intuitive and safe user interfaces for heavy equipment. Growth opportunities will likely involve specializing further in industrial UX, HMI design, and potentially moving into leadership roles focused on user experience strategy.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to translate complex user research findings into actionable design recommendations for a physical-digital product. What was your process and the outcome?" (Focus on research synthesis, communication, and impact).

• "How would you approach designing an HMI for a new piece of heavy equipment, considering operator safety, efficiency, and cognitive load?" (Demonstrate your understanding of human factors and industrial design principles).

Company & Culture Questions:

• "What do you know about Diversified Services Network, Inc. and our industry? How do you see your UX skills contributing to our success in the heavy equipment market?" (Research DSN's products and market position).

• "How do you approach collaborating with engineering and product teams to ensure the successful implementation of your designs?" (Emphasize teamwork and communication skills).

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly outline the problem, your role, the process (research, ideation, design, testing), the solution, and the results/impact.

• Quantify Impact: Use metrics whenever possible to demonstrate the effectiveness of your designs (e.g., reduction in errors, time savings, user satisfaction scores).

• Focus on Process: The interviewers will want to understand how you think and why you made certain decisions. Be prepared to explain your rationale at each step.

• Highlight Relevant Experience: Emphasize projects that showcase experience with complex systems, B2B contexts, HMI, or ergonomics.

📝 Enhancement Note: Candidates should prepare to explicitly discuss their understanding of human factors and ergonomics within the context of heavy machinery. Demonstrating an ability to translate complex operational requirements into user-friendly digital interfaces will be key.

📌 Application Steps

To apply for this UI UX Designer position:

• Submit your application through the provided link on Workable.com.

• Tailor your Resume: Highlight experience with UX research, HMI design, ergonomics, and B2B/corporate environments. Quantify achievements where possible.

• Curate Your Portfolio: Select 2-3 strong case studies that best demonstrate your process, problem-solving skills, and impact, particularly those relevant to complex systems or physical-digital products.

• Prepare Your Narrative: Practice articulating your portfolio projects clearly and concisely, focusing on your role, process, and the outcomes. Be ready to discuss your approach to user research and design challenges.

• Research DSN: Understand Diversified Services Network, Inc.'s business, the heavy equipment industry, and potential user needs to inform your answers during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.