UI & Interaction Designer for Mastercard WFL057947

📍 Job Overview

Job Title: UI & Interaction Designer for Mastercard (WFL057947)

Company: GFT Technologies SE

Location: Barueri, São Paulo, Brazil

Job Type: Full-Time

Category: Product Design / UX/UI Design

Date Posted: 2026-06-25

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid (3 days in office)

🚀 Role Summary

• Design and deliver end-to-end digital solutions focused on enhancing user experience within the banking and credit card sectors for Mastercard.

• Collaborate closely with multidisciplinary teams, including business stakeholders and engineering, to translate complex requirements into intuitive and effective user interfaces and interactions.

• Contribute to and leverage established design systems, such as "Orquestra," ensuring consistency and scalability across digital products.

• Apply a data-driven approach to UX design, defining and analyzing user experience metrics to identify areas for improvement and propose innovative solutions.

📝 Enhancement Note: This role is specifically for a UI & Interaction Designer, emphasizing product design lifecycle experience within the financial services industry, particularly with credit card journeys. The hybrid model requires a significant office presence, indicating a need for strong in-person collaboration.

📈 Primary Responsibilities

• Deliver comprehensive digital solutions for both internal and external users, with a specific focus on optimizing the user experience within banking and credit card applications.

• Actively participate in the full product design lifecycle, encompassing discovery, definition, design, and delivery phases to ensure cohesive and high-quality product outcomes.

• Collaborate effectively with multidisciplinary teams to thoroughly understand business needs and contribute to strategic decision-making processes throughout the product development cycle.

• Liaise with the engineering team to ensure seamless and accurate implementation of designed solutions, maintaining design integrity from concept to deployment.

• Utilize and contribute to the company's design system, "Orquestra," to promote consistency, efficiency, and maintainability across all digital interfaces.

• Proactively provide and solicit constructive feedback on processes and deliverables within the design team to foster continuous improvement and innovation.

• Enhance user experiences by defining key performance metrics, analyzing user behavior patterns, and proposing data-informed design improvements.

• Conduct user research and usability testing to validate design concepts and gather insights for iterative design enhancements.

• Translate complex financial product functionalities into simple, user-friendly interfaces and intuitive interaction flows.

📝 Enhancement Note: The responsibilities highlight a hands-on, end-to-end design role with a strong emphasis on user-centricity, collaboration, and the specific domain of financial services, particularly credit cards. The mention of defining metrics and analyzing behaviors points to a need for analytical skills in addition to design proficiency.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field, or equivalent practical experience, is typically expected for this level of role.

Experience: A minimum of 2-5 years of progressive experience in product design, with a proven track record in UX/UI and interaction design. Experience within the financial services sector, specifically with banking and credit card products, is a significant advantage.

Required Skills:

• Expertise in product design, with a strong portfolio showcasing end-to-end design processes and decision-making.

• Proficiency in UI and Interaction Design principles, with the ability to create wireframes, prototypes, and high-fidelity mockups.

• Demonstrated experience with design tools such as Figma.

• Familiarity with project management and workflow tools like Monday.com.

• Proven ability to work strategically and operationally (hands-on) to drive design initiatives from concept to completion.

• Excellent communication and interpersonal skills, with the ability to effectively liaise with business and engineering teams.

• Experience in end-to-end design processes, from user research and ideation to final implementation.

• Knowledge of defining and analyzing user experience metrics to drive design improvements.

• Fluency in English and Spanish, both written and spoken. Preferred Skills:

• Experience designing complex user journeys within the credit card lifecycle.

• Familiarity with or experience contributing to design systems.

• Prior experience working within a financial institution (e.g., banks, financial tech companies).

• Understanding of agile development methodologies and cross-functional team collaboration.

• Experience with user research methodologies and usability testing.

• Knowledge of accessibility standards and best practices in design.

📝 Enhancement Note: The requirements emphasize a blend of creative design skills, technical proficiency with specific tools, and domain expertise in financial services. The need for both strategic and hands-on capabilities, alongside communication skills, points to a mid-level professional expected to be a key contributor.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory, showcasing a range of projects that demonstrate the candidate's end-to-end design process.

• Case studies should clearly articulate the problem statement, user research findings, design challenges, proposed solutions, and the rationale behind design decisions.

• Demonstrate a strong understanding of user-centered design principles, interaction design patterns, and visual design aesthetics.

• Include examples of work on digital solutions within the financial services sector, ideally related to banking or credit cards.

• Highlight contributions to design systems or the ability to work with and adapt existing design systems. Process Documentation:

• Candidates should be prepared to discuss their process for conducting user research, synthesizing findings, and translating them into actionable design requirements.

• Demonstrate experience in developing wireframes, interactive prototypes, and high-fidelity mockups, detailing the tools and methods used.

• Explain how user experience metrics are defined, tracked, and used to inform design iterations and improvements.

• Showcase an understanding of collaborating with engineering teams to ensure successful implementation of designs and to manage technical constraints.

📝 Enhancement Note: The emphasis on a portfolio with case studies detailing the "end-to-end design process" and "decision-making" is critical. This suggests the company values a candidate who can articulate their thought process and demonstrate measurable impact, not just visual output.

💵 Compensation & Benefits

Salary Range: For a UI & Interaction Designer with 2-5 years of experience in Barueri, São Paulo, Brazil, the estimated annual salary range is R$ 70,000 - R$ 120,000. This estimate is based on industry benchmarks for similar roles in Brazil, considering the specific requirements for financial services experience and tool proficiency.

Benefits:

• Comprehensive health insurance plans.

• Dental and vision care coverage.

• Life insurance policy.

• Meal vouchers or food allowance.

• Transportation assistance or reimbursement.

• Opportunities for professional development and training, including access to courses and certifications.

• Potential for performance-based bonuses.

• Employee assistance programs.

Working Hours: The standard working hours are expected to be 40 hours per week, aligning with typical full-time employment in Brazil. The role is hybrid, requiring 3 days per week in the office.

📝 Enhancement Note: Salary estimation is based on market data for mid-level UX/UI Designers in Brazil, adjusted for the specific industry (Financial Services) and location (São Paulo metropolitan area). Benefits are typical for professional roles in established tech/consulting firms in Brazil.

🎯 Team & Company Context

🏢 Company Culture

Industry: GFT Technologies SE operates within the Technology and Financial Services industries, specializing in digital transformation solutions for banks, financial institutions, and insurance companies. This context implies a fast-paced, innovation-driven environment with a strong emphasis on security, compliance, and customer experience.

Company Size: GFT Technologies SE is a global company, typically employing over 10,000 people worldwide. This scale suggests a structured organization with established processes, opportunities for international collaboration, and access to diverse resources. For operations professionals, this means potential for specialized roles, clear career paths, and a robust infrastructure.

Founded: GFT Technologies SE was founded in 1987. This long history indicates stability, deep industry expertise, and a well-established market presence, which can translate into a culture that values both tradition and forward-thinking innovation.

Team Structure:

• The design team is likely part of a larger digital transformation or product development unit, comprising UX researchers, UI designers, interaction designers, and possibly UX writers.

• The reporting structure will likely involve a Design Lead or Head of Design, with designers working in project-based squads or feature teams alongside product managers, engineers, and business analysts.

• Cross-functional collaboration is a cornerstone, with designers expected to work closely with business units, engineering, and product owners to deliver integrated solutions. Methodology:

• Data Analysis & Insights: Employing analytical thinking to interpret user data, A/B testing results, and UX metrics to inform design decisions and product strategy.

• Workflow Planning & Optimization: Utilizing agile methodologies and design thinking frameworks to plan and optimize design workflows, ensuring efficient delivery of high-quality user experiences.

• Automation & Efficiency: Leveraging tools and design systems to streamline the design process and ensure consistency, contributing to overall operational efficiency.

Company Website: https://www.gft.com/

📝 Enhancement Note: The company's focus on digital transformation in financial services means the operations team likely deals with complex systems, regulatory requirements, and a high volume of data, requiring robust process management and analytical capabilities.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a Mid-Level (2-5 years of experience). It requires a professional who can work independently on assigned tasks, contribute meaningfully to design strategy, and mentor junior designers. The scope includes end-to-end ownership of design tasks and significant collaboration with cross-functional teams.

Reporting Structure: The UI & Interaction Designer will likely report to a Design Lead or Manager within the product development or digital solutions division. They will be integrated into project-specific teams, collaborating closely with Product Managers, Engineers, and Business Analysts.

Operations Impact: The designer's impact is crucial in shaping the user experience of digital financial products, directly influencing customer satisfaction, adoption rates, and operational efficiency. By creating intuitive and effective interfaces, they reduce support costs and enhance brand loyalty.

Growth Opportunities:

• Specialization: Opportunity to deepen expertise in specific areas of UX/UI design, such as user research, interaction design for complex financial products, or design system management.

• Leadership: Potential to advance into senior design roles, team leadership, or management positions, guiding design strategy and mentoring junior team members.

• Skill Development: Access to continuous learning opportunities, workshops, conferences, and training programs to stay abreast of the latest design trends, tools, and methodologies in the fintech space.

• Cross-functional Exposure: Experience working on diverse projects across different financial domains, broadening understanding of the fintech ecosystem and enhancing strategic thinking.

📝 Enhancement Note: The role offers a clear path for growth within a specialized design function in the fintech sector. The emphasis on end-to-end ownership and cross-functional collaboration prepares individuals for more senior or leadership roles in design operations.

🌐 Work Environment

Office Type: The role is hybrid, requiring 3 days per week at the office located in the Paulista region of São Paulo. This suggests a modern office environment designed to foster collaboration, innovation, and team synergy.

Office Location(s): The primary office location is in Alphaville - Barueri, São Paulo, Brazil, with proximity to the Paulista region mentioned for the hybrid work arrangement. This location is a significant business hub, offering good accessibility and a vibrant professional atmosphere.

Workspace Context:

• The office space likely includes collaborative zones, meeting rooms equipped with presentation technology, and individual workstations designed for focused work.

• Access to cutting-edge design tools and software, including Figma and Monday.com, is inherent to the role.

• Opportunities for spontaneous interaction and knowledge sharing with colleagues from diverse teams (engineering, product, business) are expected, fostering a dynamic and integrated work environment.

Work Schedule: The work schedule is a standard 40-hour week, with designated days for in-office collaboration and the remainder for remote work. This structure aims to balance focused individual work with team collaboration and company culture immersion.

📝 Enhancement Note: The hybrid model with specific in-office days emphasizes the importance of in-person collaboration for this role, suggesting that team dynamics and spontaneous interactions are valued components of the work environment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or recruiter call to assess basic qualifications, cultural fit, and understanding of the role.

• Portfolio Review & Technical Interview: A deeper dive into the candidate's portfolio with a hiring manager or senior designer. Expect to discuss design process, rationale, challenges, and solutions for specific projects, particularly those related to financial services.

• Skills Assessment/Case Study: A practical exercise, potentially a design challenge or a deep dive into a specific case study from the portfolio, to evaluate problem-solving skills, design thinking, and tool proficiency.

• Cross-functional Interview: Conversation with team members from engineering or product management to assess collaboration skills and ability to communicate effectively with non-design stakeholders.

• Final Interview: Meeting with a senior leader to discuss career aspirations, cultural alignment, and overall fit with GFT's values.

Portfolio Review Tips:

• Curate Selectively: Choose 3-5 of your strongest projects that best represent your skills and experience, especially those relevant to financial services and end-to-end design.

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed, the decisions you made (and why), and the outcomes or impact. Use visuals effectively.

• Highlight Process: Emphasize your design methodology, user research, iteration, and how you incorporated feedback. Showcase your ability to work strategically and hands-on.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs (e.g., increased conversion rates, reduced error rates, improved user satisfaction scores).

• Tool Proficiency: Be ready to discuss your experience with Figma, Monday.com, and any design system knowledge.

Challenge Preparation:

• Understand the Context: If given a case study, thoroughly research GFT, Mastercard, and the financial services industry to understand the business challenges and user needs.

• Structure Your Approach: Outline your problem-solving process, starting with understanding the requirements, identifying key user needs, brainstorming solutions, and detailing your proposed design.

• Focus on Rationale: Clearly explain the reasoning behind your design choices, linking them back to user needs, business goals, and design principles.

• Presentation Skills: Practice presenting your work concisely and confidently, anticipating questions about your process, decisions, and potential trade-offs.

📝 Enhancement Note: The emphasis on a portfolio that demonstrates "end-to-end design process" and "decision-making" is paramount. Candidates should be prepared to walk through their thought process and justify their choices with user data and business objectives.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, and collaborative design workflows. Proficiency is a core requirement.

• Monday.com: Used for project management, task tracking, and workflow coordination. Familiarity is expected for team collaboration.

• Design Systems: Experience with utilizing and contributing to design systems (specifically "Orquestra" is mentioned) is a key requirement for ensuring consistency and efficiency.

Analytics & Reporting:

• Familiarity with tools used for defining and tracking user experience metrics (e.g., analytics platforms, A/B testing tools) is beneficial for data-driven design decisions. CRM & Automation:

• While not explicitly mentioned, understanding how design integrates with CRM and automation platforms can be advantageous for a holistic view of the user journey and operational efficiency.

📝 Enhancement Note: The explicit mention of Figma and Monday.com, along with the "Orquestra" design system, highlights the core technology stack. Candidates should be prepared to demonstrate proficiency and discuss how they leverage these tools effectively in a team environment.

👥 Team Culture & Values

Operations Values:

• Collaboration: A strong emphasis on teamwork and working together across disciplines to achieve common goals. Expect active participation in team discussions and cross-functional projects.

• Courage & Growth: Encouragement to challenge oneself, embrace new opportunities, and push beyond comfort zones to foster personal and professional development.

• Creativity & Quality: A drive to transform ideas into creative, high-quality solutions, with a commitment to excellence in all aspects of design work.

• Problem-Solving: A core expectation to effectively identify and resolve complex challenges through analytical thinking and innovative design approaches.

• Independence & Time Management: The ability to work autonomously, manage one's own time effectively, and take ownership of tasks and projects.

• Innovation: An openness to tackling novel and innovative situations within the technological landscape, particularly in the dynamic financial sector.

Collaboration Style:

• Team-Oriented: A collaborative spirit is highly valued, expecting designers to actively engage with peers, product managers, and engineers.

• Feedback-Driven: A culture of giving and receiving constructive feedback is essential for continuous improvement of both processes and deliverables.

• Knowledge Sharing: Encouragement to share insights, best practices, and learnings within the team and across departments to foster collective growth.

📝 Enhancement Note: The company values a proactive, collaborative, and growth-oriented mindset. Designers are expected to be self-starters who can also integrate seamlessly into team efforts and contribute to a culture of continuous improvement.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Complex Financial Systems: Designing intuitive user experiences for intricate financial products and services (banking, credit cards) requires deep understanding and strategic simplification.

• Balancing Innovation with Regulation: Operating within the highly regulated financial sector requires balancing innovative design with compliance and security requirements.

• Cross-functional Alignment: Ensuring consistent vision and execution across diverse teams (business, engineering, product) can be challenging, requiring strong communication and negotiation skills.

• Evolving Technology Landscape: Staying current with rapidly advancing design tools, methodologies, and user expectations in the digital space.

Learning & Development Opportunities:

• Specialized Training: Access to workshops and courses focused on advanced UX/UI techniques, financial product design, and emerging technologies.

• Design System Mastery: Deepening expertise in design systems, contributing to their evolution, and implementing them effectively across projects.

• Industry Conferences: Opportunities to attend relevant design and fintech conferences to gain insights and network with industry professionals.

• Mentorship Programs: Potential to be mentored by senior designers or to mentor junior team members, fostering leadership skills.

📝 Enhancement Note: The role presents opportunities to tackle complex challenges within the fintech domain, fostering significant professional growth in specialized areas of design and cross-functional collaboration.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for designing a new feature for a banking app, from initial concept to final delivery. How do you ensure it meets both user needs and business objectives?" (Focus on end-to-end process, user research, collaboration with stakeholders, and metrics.)

• "How do you approach using and contributing to a design system like 'Orquestra'? What are the benefits and challenges?" (Highlight understanding of design system principles, consistency, and efficiency.)

• "Walk me through a challenging design decision you had to make on a financial product. What was the problem, what were your options, and how did you arrive at your solution?" (Demonstrate analytical thinking, problem-solving, and rationale behind decisions.) Company & Culture Questions:

• "What interests you about working at GFT and specifically on projects for clients like Mastercard?" (Show research into GFT's work in digital transformation and the financial sector.)

• "How do you handle receiving constructive criticism on your designs from team members or stakeholders?" (Emphasize openness to feedback and a collaborative approach.)

• "Describe a time you had to manage competing priorities or tight deadlines. How did you organize your work and ensure quality?" (Highlight time management, independence, and problem-solving skills.) Portfolio Presentation Strategy:

• Structure: Begin with a brief overview of your overall experience and then dive into 2-3 key projects. For each project, clearly define the problem, your role, your process (research, ideation, prototyping, testing), your design solutions, and the impact/outcomes.

• Visuals: Use high-quality mockups, wireframes, and prototypes. If possible, show interactive elements or user flows.

• Narrative: Tell a compelling story about how you solved a problem for the user and the business. Be enthusiastic and confident in your approach.

• Tool Integration: Be prepared to discuss how you used Figma and Monday.com, and any experience with design systems.

• Q&A: Anticipate questions about your design choices, trade-offs, and how you would handle specific scenarios in a financial services context.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong understanding of the end-to-end design process, proficiency with key tools, and the ability to apply these skills within the specific context of financial services and collaborative team environments.

📌 Application Steps

To apply for this UI & Interaction Designer position:

• Submit your application through the GFT Technologies SE careers portal using the provided link.

• Curate Your Portfolio: Select 3-5 of your most relevant projects that showcase your end-to-end design process, particularly in financial services or complex digital products. Ensure each case study clearly outlines the problem, your role, your methodology, design decisions, and outcomes.

• Tailor Your Resume: Highlight experience with UI/UX design, interaction design, product design, Figma, Monday.com, design systems, and any financial services domain knowledge. Quantify achievements where possible.

• Prepare for Portfolio Presentation: Practice walking through your case studies, focusing on your thought process, problem-solving skills, and ability to collaborate with cross-functional teams. Be ready to discuss your experience with user metrics and design systems.

• Research GFT and Mastercard: Understand GFT's expertise in digital transformation for financial institutions and Mastercard's role in the payment industry. This will help you tailor your responses and demonstrate genuine interest during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with GFT Technologies SE before making application decisions.