TFF CREATIVE DESIGNER

📍 Job Overview

Job Title: TFF Creative Designer

Company: Global Blue

Location: Porto, Portugal

Job Type: Full-time, Temporary (4 Months)

Category: Creative & Media / Art & Design / Marketing Operations

Date Posted: 2026-06-11

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

• This role is a critical component of the Global Blue by Shift4 rebranding initiative, focusing on the visual execution of new brand identity across all Tax Free Forms and traveler communications.

• The Creative Designer will be responsible for ensuring brand consistency and accuracy across high-volume production of essential customer-facing documents in a fast-paced environment.

• Key focus will be on redesigning and updating Tax Free Forms, adapting layouts for multilingual and country-specific needs, and maintaining a comprehensive library of these forms.

• The position requires advanced proficiency in design software and a strong understanding of print production workflows to ensure quality and compliance with regulatory and operational standards.

📝 Enhancement Note: While the title is "Creative Designer," the core responsibilities and context strongly indicate a role that bridges creative design with operational execution, particularly within marketing and GTM collateral. The emphasis on "high-volume production," "accuracy," "consistency," and "regulatory compliance" points towards a need for an operations-minded designer, not purely a conceptual one. This suggests a blend of creative talent and process adherence, aligning with operations roles that manage collateral and brand assets.

📈 Primary Responsibilities

• Apply the new Global Blue by Shift4 brand identity (logo, visual system, layout) meticulously across all Tax Free Forms and related traveler communication materials.

• Ensure unwavering brand consistency across diverse global regions, including Europe, APAC, and the Americas, through diligent application of brand guidelines.

• Undertake the redesign and comprehensive update of existing Tax Free Forms to align with the new brand standards and enhance visual appeal.

• Adapt and localize layouts for specific multilingual requirements and country-specific operational standards to ensure relevance and compliance.

• Verify that all redesigned and updated forms adhere strictly to relevant regulatory requirements and operational standards for accuracy and legality.

• Efficiently manage and deliver incoming Tax Free Form requests, prioritizing accuracy, quality, and timely turnaround in a high-volume production setting.

• Coordinate effectively with internal stakeholders across various departments to gather requirements for form updates and new design requests, ensuring clear communication and alignment.

• Maintain and regularly update the centralized Tax Free Form library, ensuring all assets are current, correctly versioned, and easily accessible for internal use.

• Guarantee all documents within the library are up-to-date, accurately branded, and readily available to relevant teams, supporting seamless operational processes.

📝 Enhancement Note: The responsibilities highlight a direct impact on GTM execution by managing critical customer-facing documents. The emphasis on managing requests, maintaining a library, and ensuring accuracy points to a need for strong organizational and process management skills, akin to a marketing operations or GTM operations role focused on collateral management.

🎓 Skills & Qualifications

Education:

• A Degree in Design, Visual Communication, Graphic Design, or a closely related field is preferred, providing a foundational understanding of design principles and practices. Experience:

• Proven experience of 2+ years in an in-house creative team or agency environment, demonstrating practical application of design skills in a professional setting.

• Experience in high-volume production environments and managing brand rollout projects is highly desirable, indicating an ability to handle demanding workloads and complex brand transitions. Required Skills:

• Advanced proficiency in Adobe Creative Suite (specifically InDesign, Illustrator, and Photoshop), essential for creating and manipulating design assets.

• Demonstrated expertise in print design and production, with a deep understanding of pre-press requirements and print processes.

• Excellent layout and typography skills, particularly for complex, multilingual content and leaflet design, ensuring readability and aesthetic appeal.

• Solid understanding of brand identity systems and the ability to apply them consistently across various collateral.

• Ability to work efficiently and maintain high quality standards in a fast-paced production environment.

• High attention to detail with a strong, unwavering quality-focused mindset to ensure accuracy in all deliverables.

• Strong organizational and stakeholder coordination skills to manage requests and collaborate effectively with internal teams. Preferred Skills:

• Experience with Figma for collaborative design workflows and prototyping.

• Familiarity with Galaxi or similar print production management systems, indicating experience with industry-specific tools.

• Knowledge of video editing tools such as Adobe Premiere Pro and After Effects, offering broader creative capabilities.

• Familiarity with AI design tools like Adobe Firefly, Midjourney, or Runway, indicating an interest in emerging design technologies.

• Proficiency in Microsoft Office Suite for general business communication and documentation.

📝 Enhancement Note: The required skills list is extensive and leans heavily into technical design software and print production. The mention of "stakeholder coordination" and "fast-paced production environments" suggests that beyond pure design talent, the candidate needs to be process-oriented and adept at managing multiple inputs and outputs, a key trait in operations roles.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing a minimum of 2 years of professional design work, with a strong emphasis on print collateral and brand identity application.

• Specific case studies demonstrating successful redesigns or updates of complex documents, highlighting before-and-after impacts, process improvements, and final results.

• Examples of multilingual and country-specific design adaptations, illustrating the ability to manage diverse requirements and maintain brand integrity.

• Projects that highlight experience in high-volume production environments, showcasing efficiency, accuracy, and timely delivery.

• Evidence of working with print suppliers or managing print production workflows, demonstrating practical understanding of the end-to-end process. Process Documentation:

• Demonstrated ability to document and optimize design and production workflows, including steps for request intake, design execution, stakeholder review, and final output.

• Experience in creating and maintaining a systematic library of design assets, ensuring version control, accessibility, and compliance.

• Examples of implementing quality assurance processes for design deliverables, including checks for brand consistency, accuracy, and regulatory adherence.

• Understanding of how to integrate design processes with broader operational systems, such as project management tools or asset management platforms.

📝 Enhancement Note: The emphasis on process documentation, asset management, and quality assurance in a portfolio is a strong indicator of operations alignment. Candidates should prepare to showcase not just final designs but the systematic approach taken to produce them efficiently and accurately.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for a Creative Designer with 2-5 years of experience in Porto, Portugal, the estimated annual salary range is between €25,000 and €35,000. This estimate considers the fixed-term nature of the contract, the specific skill set required, and the general cost of living in Porto. Benefits:

• Opportunity for Professional Growth and Development through exposure to a major rebranding initiative and potential for learning new design technologies.

• A Collaborative, Multicultural Environment working with diverse teams across different regions, fostering cross-cultural understanding and international exposure.

• Contribution to a significant global rebranding initiative, offering tangible business impact and resume-building experience.

• Potential for learning and applying skills in emerging design tools and technologies, including AI-powered design software.

• Exposure to a fast-paced, international company undergoing transformation, providing a dynamic work atmosphere. Working Hours:

• The standard working hours for this full-time, on-site position are approximately 40 hours per week, aligned with typical business operations in Portugal. Flexibility may be available depending on project needs and team coordination, but the role is primarily office-based.

📝 Enhancement Note: The salary estimate is based on typical market rates for similar roles in Portugal, adjusted for the contract length and specific skill requirements. Benefits are derived from the "Together, we go further" section and general knowledge of corporate offerings. The working hours are inferred from the "FULL_TIME" employment type and typical business operations.

🎯 Team & Company Context

🏢 Company Culture

Industry: The company operates within the financial services and travel retail sector, specifically focusing on Tax Free Shopping and payment solutions through its integration with Shift4. This context means the brand identity and customer communications are crucial for traveler experience and brand perception globally.

Company Size: Global Blue is a large, established international company, likely employing several thousand individuals across its global operations, indicating a structured environment with established processes but also opportunities for impact within specific projects.

Founded: Global Blue has a long history, founded in 1980, suggesting a stable and experienced organization that is now undergoing significant transformation and rebranding, which can create dynamic opportunities for employees.

Team Structure:

• The role likely sits within a dedicated Brand or Creative department, possibly part of a larger Marketing or GTM operations team.

• Reporting will likely be to a Creative Lead or Brand Manager, with close collaboration with project managers, marketing specialists, and potentially legal/compliance teams.

• Cross-functional collaboration is essential, involving teams across Europe, APAC, and the Americas to ensure consistent application of the brand identity across all regions and product lines. Methodology:

• Data-driven decision-making is implied, with a focus on brand consistency and regulatory compliance, suggesting a methodical approach to design and production.

• Workflow planning and optimization are critical, especially in a high-volume production environment for Tax Free Forms, requiring efficient processes and clear task management.

• Automation and efficiency practices will be beneficial, particularly in managing and updating a large library of forms and adapting them across multiple languages.

Company Website: https://www.globalblue.com/

📝 Enhancement Note: The company context highlights the importance of brand integrity