Strategic Business Designer

📍 Job Overview

Job Title: Strategic Business Designer

Company: Dentsu

Location: Cape Town, South Africa / London, United Kingdom

Job Type: Full-time

Category: Business Transformation / Strategy & Operations

Date Posted: June 15, 2026

Experience Level: 10+ Years

Remote Status: Hybrid

🚀 Role Summary

• Drive international growth and organizational evolution for clients through strategic advisory and transformation initiatives within the Business Transformation (BX) practice.

• Act as an internal transformation advisor, blending structured management consulting principles with cutting-edge technology and human-centric product design.

• Translate complex global market data into compelling, high-stakes narratives to secure stakeholder buy-in and modernize operational models.

• Scale cross-border revenue streams and digital products by partnering with cross-functional teams on discovery, user journey mapping, and design.

• Develop and maintain the practice’s intellectual property, including frameworks, points of view, and signature assets, to reinforce the BX brand globally.

📝 Enhancement Note: While the job title is "Strategic Business Designer," the core responsibilities and required skills clearly indicate a role deeply embedded within Business Transformation (BX) and strategic consulting, with a strong emphasis on operational model modernization and revenue stream scaling. The role requires a blend of strategic thinking, client advisory at the C-suite level, and product/digital transformation leadership. The hybrid work arrangement suggests a need for adaptability and strong remote collaboration skills, alongside in-person client and team engagement.

📈 Primary Responsibilities

• Lead BX initiatives on priority global pitches and new-business pursuits, acting as the primary point of contact for the BX perspective.

• Build and nurture trusted-advisor relationships with C-suite executives (CMO, CSO, CEO), moving client engagements towards enterprise-level strategic transformations.

• Serve as the lead author and custodian of next-generation BX materials, transforming practice thinking and client work into reusable frameworks and assets.

• Partner with product, engineering, and cross-functional teams to drive discovery, user journey mapping, and design of next-generation digital media products and ad formats.

• Translate complex transformation roadmaps, regional data sets, and technical insights into clear, compelling narratives for internal alignment and global team buy-in.

• Develop BX-grade case studies with named clients, clearly articulating outcomes and demonstrating the impact of transformation initiatives.

• Create and maintain the practice’s proprietary intellectual property (IP), including diagnostic frameworks and published indices.

📝 Enhancement Note: The responsibilities highlight a blend of client-facing strategic advisory, internal IP development, and cross-functional product strategy leadership. The emphasis on "pitch leadership" and "senior client engagement" points to a senior role focused on business development and strategic account management within the BX practice. The responsibility for "Codifying the BX body of work" and developing "Signature IP" indicates a significant contribution to the practice's strategic assets and thought leadership.

🎓 Skills & Qualifications

Education: University degree in Business, Marketing, Computer Science, Media Studies, or a related field.

Experience: 10+ years of experience in management consulting, business transformation, digital product strategy, or corporate strategy.

Required Skills:

• Consulting & BX Frameworks: Mastery of structured problem-solving models (e.g., MECE, Issue Trees, SWOT) and change management methodologies to navigate ambiguous corporate environments.

• AI & Tech Literacy: Practical understanding of generative AI workflows, algorithmic audience targeting, predictive analytics, and emerging media channels.

• Product Design Principles: Competency in design thinking, rapid prototyping concepts, and collaborating with UX/UI teams to enhance digital platform engagement.

• Storytelling Prowess: Exceptional capability to craft persuasive presentations and data visualizations that influence C-suite stakeholders and drive transformation buy-in.

• Commercial & Transformation Acumen: Deep expertise in advanced marketing attribution models, Media Mix Modelling (MMM), and measuring the financial impact of business transformation initiatives.

• Client Relationship Management: Proven ability to build and maintain trusted-advisor relationships at the C-suite level.

• Strategic Narrative Design: Ability to translate complex data and roadmaps into clear, actionable narratives for global alignment.

Preferred Skills:

• Experience in global markets and cross-border business development.

• Familiarity with agile methodologies in product development and transformation.

• Strong understanding of digital media ecosystems and advertising technology.

• Experience in developing and scaling new business ventures or products.

📝 Enhancement Note: The requirements emphasize a strong foundation in traditional management consulting frameworks coupled with a forward-looking understanding of AI, product design, and digital transformation. The need for C-suite engagement and persuasive storytelling suggests a candidate who can operate strategically and communicate effectively at the highest levels. The 10+ years of experience requirement positions this as a senior-level role, likely requiring proven leadership and impact.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Transformation Case Studies: Detailed case studies showcasing successful business transformation projects, including client context, challenges, BX strategies implemented, and quantifiable outcomes (e.g., revenue growth, efficiency gains, market share improvement).

• Strategic Frameworks & IP: Examples of frameworks, diagnostic tools, or proprietary methodologies developed and utilized to guide client transformations or internal practice development.

• Product Strategy & Design Examples: Demonstrations of involvement in the discovery, user journey mapping, and design phases of digital products or services, highlighting user-centric approaches.

• Data-Driven Narrative Examples: Presentations or summaries of how complex data sets (market data, regional analytics, technical insights) were translated into compelling narratives for C-suite stakeholder buy-in.

Process Documentation:

• Problem Definition & Reframing: Evidence of ability to probe and reframe business challenges with agility and imagination, as demonstrated in pitch or client engagement scenarios.

• Workflow Optimization: Examples of how structured problem-solving models (e.g., MECE, Issue Trees) were applied to diagnose issues and design optimized operational models or business processes.

• Cross-Functional Collaboration: Documentation of successful partnerships with product, engineering, and other cross-functional teams to drive product discovery and design initiatives.

• Measurement & Impact Analysis: Proof of expertise in measuring the financial impact of transformation initiatives, leveraging advanced marketing attribution models and MMM.

📝 Enhancement Note: Applicants should prepare a portfolio that clearly demonstrates their ability to structure complex problems, develop strategic solutions, influence senior stakeholders, and drive tangible business outcomes, particularly in the realm of digital transformation and new product development. The emphasis on "BX-grade case studies with named clients" suggests a need for impactful, verifiable examples.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for senior strategy and transformation roles in major global centers like Cape Town and London, with 10+ years of experience, the estimated annual salary range is approximately:

• Cape Town, South Africa: ZAR 1,000,000 - ZAR 1,800,000

• London, United Kingdom: £100,000 - £160,000

These estimates account for the seniority of the role, the strategic nature of the responsibilities, and the blend of consulting and product strategy expertise required. Actual compensation will be determined by experience, specific qualifications, and negotiation.

Benefits:

• Comprehensive health, dental, and vision insurance plans.

• Generous paid time off (PTO), including vacation, sick leave, and public holidays.

• Retirement savings plan (e.g., 401(k) in the US, pension schemes in the UK) with company matching.

• Professional development opportunities, including training, conferences, and certifications relevant to business transformation, AI, and product design.

• Potential for performance-based bonuses and long-term incentives.

• Flexible working arrangements to support a hybrid work model.

• Access to global Dentsu network resources and employee assistance programs.

Working Hours: Full-time role, typically 40 hours per week. While standard business hours apply, flexibility is expected to accommodate global client needs, project deadlines, and international market dynamics.

📝 Enhancement Note: Salary ranges are estimates based on typical compensation for senior roles in management consulting/business transformation in these specific regions, considering the extensive experience requirement. Benefits are standard for a large, international corporation like Dentsu. The working hours reflect a full-time commitment with an understanding of the demands of international client service and strategic project delivery.

🎯 Team & Company Context

🏢 Company Culture

Industry: Advertising, Marketing, and Media Services. Dentsu operates within a dynamic and rapidly evolving digital-first environment, requiring constant innovation and adaptation.

Company Size: 70,000+ employees globally. This large scale offers extensive resources, diverse project opportunities, and a broad network for collaboration and career development.

Founded: Dentsu has a long history, with its origins tracing back to 1901 in Japan. The international arm, Dentsu Aegis Network, was formed through acquisitions and consolidations, creating a global powerhouse in the media and marketing landscape.

Team Structure:

• The role is within the global Business Transformation (BX) Team, acting as a strategic advisory unit.

• This core BX team likely comprises experienced consultants and strategists who bring the best of the Dentsu network to clients.

• Collaboration is expected with account teams, product and engineering departments, and C-suite client personnel.

• The role reports to the BX Practice President, International Markets, indicating a senior leadership reporting line. Methodology:

• Data-Driven Transformation: Emphasizes using global market data, regional insights, and performance metrics (attribution models, MMM) to inform strategy.

• Human-Centric Design: Integrates human-centric product design and design thinking principles to create engaging digital experiences.

• Structured Problem-Solving: Utilizes established consulting frameworks (MECE, Issue Trees) for rigorous analysis and solution development.

• Agile & Iterative: Implies an approach that embraces change, rapid prototyping, and iterative development, especially in product strategy and transformation roadmaps.

Company Website: dentsu.com

📝 Enhancement Note: Dentsu's scale and global reach provide a unique platform for international business transformation. The BX practice operates at the intersection of consulting, technology, and design, requiring a blend of analytical rigor and creative problem-solving. The culture likely values innovation, collaboration, and driving impact for clients in a fast-paced, digital-first industry.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a senior/lead level within the Business Transformation (BX) practice. It requires extensive experience (10+ years) and the ability to operate autonomously as a trusted advisor to C-suite clients and lead significant new business pursuits. The scope involves international markets and complex organizational evolution.

Reporting Structure: The role reports directly to the BX Practice President, International Markets. This signifies a high level of visibility and direct engagement with senior leadership. The individual will also work closely with account teams and cross-functional product/engineering teams.

Operations Impact: The Strategic Business Designer is pivotal in driving client revenue growth and organizational modernization. By developing new business strategies, scaling cross-border products, and transforming operational models, this role directly impacts client success and Dentsu's market position. The development of practice IP also enhances Dentsu's overall offering and competitive advantage.

Growth Opportunities:

• Leadership Advancement: Potential to grow into a Practice Lead or Partner role within the BX team, managing larger client engagements and leading teams.

• Specialization: Opportunity to deepen expertise in emerging areas like Generative AI, sustainable business models, or specific industry verticals.

• Global Exposure: Continued opportunity to work on high-profile international transformation projects across diverse markets.

• Thought Leadership: Develop and publish thought leadership pieces, speak at industry events, and contribute to the strategic direction of the BX practice.

• Mentorship: Opportunity to mentor junior consultants and business designers within the practice.

📝 Enhancement Note: This role offers a clear path for career progression within a specialized, high-impact advisory function. The focus on international markets and cutting-edge topics like AI provides a dynamic environment for continuous learning and development, leading to significant leadership opportunities within Dentsu's global network.

🌐 Work Environment

Office Type: The role is designated as Hybrid, implying a blend of remote work and in-office collaboration. Dentsu offices are typically modern, collaborative spaces designed to foster innovation and team interaction.

Office Location(s): Cape Town, South Africa and London, United Kingdom are specified as potential bases. This suggests the candidate will join a global team, with opportunities for interaction with colleagues in various international hubs.

Workspace Context:

• Collaborative Environment: The hybrid model necessitates strong virtual collaboration tools and practices, alongside in-person meetings for key pitches, client sessions, and team strategy workshops.

• Operations Tools & Technology: Access to Dentsu's internal technology stack, including project management tools, communication platforms, data analytics software, and potentially specialized BX tools.

• Team Interaction: Opportunities for regular interaction with the core BX team, Dentsu account teams, and client stakeholders, fostering a dynamic and engaging work environment.

Work Schedule: Full-time, with flexibility expected to meet client demands and project timelines. This includes potential for international calls across different time zones.

📝 Enhancement Note: The hybrid work environment requires a candidate who is self-motivated, organized, and adept at managing their time effectively across both remote and in-office settings. The international nature of the role means adapting to different working cultures and time zones.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Resume and AI skills assessment review focusing on core requirements and keywords.

• First Round Interview: Likely with a senior member of the BX team or HR, focusing on experience, motivation, and alignment with Dentsu's values.

• Case Study / Presentation: A significant portion of the process will involve a strategic case study challenge. This could be pre-assigned or conducted live, requiring the candidate to apply BX frameworks, design thinking, and storytelling to a business problem.

• Stakeholder Interviews: Interviews with BX Practice President and potentially other senior leaders or key cross-functional partners to assess strategic thinking, client management skills, and cultural fit.

• Final Round: May involve a presentation of the case study and a discussion on strategic vision and leadership potential.

Portfolio Review Tips:

• Curate for Impact: Select 3-4 of your most impactful transformation projects that align with the role's requirements (client advisory, digital product strategy, growth initiatives).

• Structure Case Studies: For each case study, clearly articulate: the client's business challenge, your role and methodology (BX frameworks, design thinking), the solutions developed, and the measurable outcomes (ROI, revenue impact, efficiency gains).

• Showcase IP Development: If you've developed frameworks, diagnostic tools, or proprietary assets, include examples and explain their purpose and application.

• Demonstrate Storytelling: Prepare a concise narrative for your portfolio presentation, emphasizing your ability to translate complex ideas into persuasive arguments for C-suite audiences. Use strong visuals and data visualizations.

• Highlight AI/Tech & Product Design: Ensure your portfolio demonstrates practical experience or a strong understanding of Generative AI, predictive analytics, and product design principles.

Challenge Preparation:

• Master BX Frameworks: Revisit and practice applying core consulting frameworks (MECE, Issue Trees, SWOT) and change management principles.

• Understand Dentsu's BX Practice: Research Dentsu's BX offerings, recent client work, and any published thought leadership to tailor your approach.

• Practice Client Scenarios: Prepare to address common C-suite concerns related to digital transformation, market disruption, and growth strategies.

• Data Synthesis: Be ready to synthesize hypothetical or provided data into actionable insights and strategic recommendations.

📝 Enhancement Note: The interview process is expected to be rigorous, with a strong emphasis on a practical demonstration of skills through a case study. Candidates should focus their portfolio on showcasing strategic impact, client influence, and innovative problem-solving, particularly in the context of digital transformation and business growth.

🛠 Tools & Technology Stack

Primary Tools:

• Presentation Software: Advanced proficiency in tools like PowerPoint, Keynote, or Google Slides for crafting persuasive C-suite presentations and data visualizations.

• Collaboration Platforms: Experience with tools such as Microsoft Teams, Slack, Zoom for seamless communication and collaboration in a hybrid and global environment.

• Project Management: Familiarity with project management software (e.g., Asana, Jira, Trello) for tracking transformation initiatives and cross-functional projects.

Analytics & Reporting:

• Data Analysis Tools: Proficiency in analyzing data sets using tools like Excel (advanced functions), Google Sheets, and potentially BI tools (e.g., Tableau, Power BI) for generating insights and performance metrics.

• Marketing Analytics: Understanding and application of marketing attribution models and Media Mix Modelling (MMM) principles, possibly involving specialized software or consulting methodologies.

• AI & Machine Learning Tools: Practical understanding and potential application of generative AI workflows, predictive analytics tools, and algorithmic targeting concepts.

CRM & Automation:

• CRM Systems: Familiarity with CRM platforms (e.g., Salesforce) for understanding client relationships and sales pipeline dynamics, though direct management may not be required.

• Design Thinking & Prototyping Tools: Experience with tools supporting design thinking processes, user journey mapping, and rapid prototyping (e.g., Miro, Figma, Adobe XD).

📝 Enhancement Note: While specific tool mandates aren't listed, the role requires a strong command of presentation and collaboration technologies. A working knowledge of data analysis, marketing analytics, and emerging AI tools is critical, reflecting the blend of strategic consulting and digital transformation focus.

👥 Team Culture & Values

Operations Values:

• Client-Centricity: A deep commitment to understanding and solving client business challenges, fostering long-term trusted-advisor relationships.

• Innovation & Agility: A drive to embrace new technologies (like Generative AI), methodologies, and market trends to deliver cutting-edge solutions.

• Collaboration & Integration: A strong belief in working effectively across internal teams (BX, account, product) and with external clients to achieve shared goals.

• Impact & Accountability: A focus on delivering measurable business outcomes and taking ownership of transformation initiatives and their success.

• Curiosity & Continuous Learning: A proactive approach to staying abreast of industry changes, new technologies, and evolving consumer behaviors.

Collaboration Style:

• Cross-Functional Integration: The role necessitates seamless collaboration with diverse teams, including creative, media, technology, and strategy, to deliver holistic solutions.

• Consultative Approach: Engaging with stakeholders (internal and external) in a consultative manner, actively listening, probing, and co-creating solutions.

• Knowledge Sharing: A culture of sharing insights, best practices, and learnings from client engagements and internal IP development to elevate the collective expertise of the BX practice.

📝 Enhancement Note: Dentsu's emphasis on "Inclusion and Diversity" and valuing "individuality" suggests a culture that encourages diverse perspectives and fosters an inclusive environment. The BX practice likely embodies a forward-thinking, results-oriented, and highly collaborative ethos, driven by a passion for transformation and client success.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Ambiguity: Transforming established organizations often involves dealing with complex internal politics, legacy systems, and resistance to change, requiring strong change management skills.

• Global Market Dynamics: Understanding and adapting strategies to diverse international markets, each with unique consumer behaviors, regulatory environments, and competitive landscapes.

• Rapid Technological Evolution: Keeping pace with the accelerating advancements in AI, MarTech, and digital platforms to ensure recommendations are cutting-edge and relevant.

• Balancing Strategy and Execution: Translating high-level strategic visions into actionable roadmaps and ensuring effective implementation and adoption by clients.

• Demonstrating ROI: Quantifying the financial impact of transformation initiatives, particularly those involving intangible assets like brand purpose or new business models.

Learning & Development Opportunities:

• AI & Emerging Tech Immersion: Access to Dentsu's internal training and external partnerships to deepen expertise in Generative AI, predictive analytics, and other transformative technologies.

• Global Strategy & Transformation Programs: Opportunities to participate in advanced training and workshops focused on international business strategy, M&A integration, and large-scale organizational change.

• Product Strategy & Design Certifications: Support for obtaining certifications or advanced training in product management, user experience design, and digital product innovation.

• Leadership Development: Mentorship programs and leadership training designed to prepare individuals for senior management and strategic advisory roles within Dentsu.

📝 Enhancement Note: The challenges inherent in this role are significant but also represent prime opportunities for professional growth and skill development. Dentsu's commitment to innovation and its global scale provide an excellent platform for continuous learning in a high-impact environment.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you successfully reframed a client's business challenge, leading to a significant strategic shift. What was your process?" (Focus on problem-solving, reframing, and impact).

• "Walk us through your approach to building a compelling strategic narrative for C-suite stakeholders based on complex global data. Provide an example." (Assess storytelling, data synthesis, and influence).

• "How would you approach designing a transformation roadmap for a client looking to leverage Generative AI to scale their international business? What are the key considerations and potential pitfalls?" (Evaluate AI literacy, strategic planning, and risk assessment). Company & Culture Questions:

• "What excites you most about Dentsu's BX practice and this specific role? How do you see yourself contributing to our intellectual property development?" (Gauge enthusiasm, understanding of the practice, and IP contribution).

• "Describe your experience working with C-suite executives. How do you build trust and establish yourself as a trusted advisor?" (Assess client management and relationship-building skills).

• "How do you stay current with emerging technologies like AI and their implications for business transformation?" (Evaluate continuous learning and industry awareness). Portfolio Presentation Strategy:

• Concise Storytelling: Focus on the "why," "what," and "so what." Clearly articulate the business problem, the strategic solution you designed/implemented, and the tangible results.

• Quantify Impact: Wherever possible, use metrics (e.g., % revenue growth, % cost reduction, time-to-market improvement) to demonstrate the value delivered.

• Showcase Process: Briefly explain the methodologies and frameworks you used (e.g., design thinking, MECE) to arrive at your solution.

• Highlight Collaboration: Mention how you worked with cross-functional teams or client stakeholders.

• Tailor to Dentsu: Frame your examples in the context of Dentsu's BX offering and the challenges faced by their clients.

📝 Enhancement Note: Candidates should prepare to actively demonstrate their strategic thinking, problem-solving capabilities, and communication prowess through detailed case studies and scenario-based questions. The interview process is designed to assess not just experience, but also the candidate's strategic mindset and potential to drive significant business impact.

📌 Application Steps

To apply for this Strategic Business Designer position:

• Submit your application through the provided Workday link, ensuring all sections are completed accurately.

• Portfolio Customization: Prepare a concise portfolio (PDF or digital link) highlighting 2-3 key transformation projects. Focus on client challenges, your strategic approach, the BX methodologies used, and quantifiable business outcomes. Ensure it showcases your ability to influence C-suite stakeholders and drive growth.

• Resume Optimization: Tailor your resume to emphasize keywords from the job description, such as "Business Transformation," "Management Consulting," "Generative AI," "Product Design," "C-Suite Engagement," "Media Mix Modelling," and "Strategic Narrative Design." Quantify achievements wherever possible.

• Interview Preparation: Practice articulating your experience using the STAR method (Situation, Task, Action, Result) for behavioral questions. Prepare to present your portfolio and discuss your strategic approach to hypothetical business challenges. Research Dentsu's BX practice thoroughly.

• Company Research: Understand Dentsu's global presence, its BX offerings, and recent industry insights. Familiarize yourself with its values, especially regarding inclusion and diversity, and consider how your approach aligns with their culture.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.