Staff UX Designer, AI & Agentic Experiences

📍 Job Overview

Job Title: Staff UX Designer, AI & Agentic Experiences

Company: Magnet Forensics

Location: Canada

Job Type: Full-Time

Category: UX Design / Product Design (with AI focus)

Date Posted: September 02, 2026

Experience Level: 8+ Years (implied 10+ based on Staff level)

Remote Status: Hybrid

🚀 Role Summary

• Lead the strategic vision and long-term UX strategy for AI and agentic capabilities across Magnet Forensics' product suite.

• Champion user-centered design principles to ensure intuitive, trustworthy, and effective AI-powered experiences.

• Act as a key design leader within Product, Engineering, and Design triads, influencing product strategy and technical direction.

• Drive complex, cross-platform design initiatives, establishing new interaction paradigms and experience frameworks for AI.

• Mentor and coach other designers, elevating design maturity and best practices across the organization.

📝 Enhancement Note: The "Staff" title in UX Design typically denotes a senior individual contributor role with significant influence and leadership responsibilities, often implying 10+ years of experience, even though the explicit requirement is 8+ years. This role is positioned as a visionary and strategist, not just an executor, focusing on shaping the future of AI experiences within the company.

📈 Primary Responsibilities

• Define and own the overarching UX vision and strategy for AI and agentic features, ensuring cohesive experiences across diverse products.

• Shape user interactions with AI systems, agents, and intelligent workflows, prioritizing intuition, transparency, and effectiveness.

• Serve as the primary UX leader within cross-functional Product, Engineering, and Design teams, deeply integrated into decision-making from discovery to delivery.

• Influence roadmap planning, product strategy, and technical architecture by embedding user experience considerations early and consistently.

• Lead the design of high-impact, complex initiatives that may span multiple product teams and customer journeys, establishing new interaction paradigms and design patterns.

• Define and uphold UX standards, design principles, and interaction models specifically for AI-driven experiences.

• Partner with design system leaders to ensure consistency, accessibility, usability, and scalability of AI-related UI components and flows.

• Drive quality through design critiques, reviews, and by actively sharing best practices and elevating design maturity across teams.

• Coach and mentor designers within the organization, fostering their growth and expanding the overall design capability.

• Guide UX research strategy, ensuring customer insights are leveraged to inform product direction and validate AI experience concepts.

• Define key success metrics for AI experiences, focusing on user satisfaction, efficiency, and trust, and drive continuous improvement based on data.

• Advocate for the user in strategic and executive discussions, using design expertise and compelling storytelling to influence decisions.

• Champion user-centered design principles to maintain user experience quality as a core business priority.

📝 Enhancement Note: The responsibilities emphasize strategic leadership, influence, and mentorship, characteristic of a Staff-level UX Designer. The focus on AI and agentic experiences is a key differentiator, requiring expertise in emerging technologies and their human-computer interaction implications. The expectation to "influence roadmap planning, product strategy, and technical direction" highlights the senior nature of this role.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a Bachelor's or Master's degree in Human-Computer Interaction (HCI), Design, Computer Science, or a related field is typically expected for this level of UX role.

Experience: 8+ years of progressive experience in UX, product design, interaction design, or service design, with a strong track record of leading complex product initiatives from conception through successful delivery.

Required Skills:

• Proven expertise in UX strategy development and execution.

• Deep understanding and practical application of interaction design principles and methodologies.

• Strong systems thinking capabilities, enabling the design of cohesive experiences across multiple products and platforms.

• Demonstrated experience in designing for AI, agentic, or complex intelligent systems.

• Proficiency in user-centered design methods, including user research, usability testing, and iterative design.

• Expertise in information architecture and workflow design for complex user journeys.

• Proven ability to partner effectively with Product Management, Engineering, and UX Research teams.

• Strong facilitation, storytelling, and executive-level communication skills.

• Demonstrated ability to influence stakeholders and drive alignment across teams without direct authority.

• Experience leveraging user research, data analytics, and customer insights to inform product decisions. Preferred Skills:

• Direct experience designing AI, agentic, conversational, generative AI, or human-AI collaboration experiences.

• Understanding of responsible AI principles, including trust, explainability, transparency, and human oversight.

• Experience designing enterprise SaaS products, particularly complex workflows or investigation and analytics platforms.

• Proven ability in defining UX vision, strategic roadmaps, and comprehensive design frameworks.

• Background in design systems, platform design, or cross-product experience strategy.

• Experience mentoring senior designers and contributing to the overall maturity of design practices within an organization.

📝 Enhancement Note: The "Staff" level implies a need for strategic thinking, leadership, and the ability to operate autonomously and influence across functions. The emphasis on AI, agentic experiences, and systems thinking is critical. The "Nice to Have" section provides clear signals for candidates who want to stand out, particularly those with experience in responsible AI and enterprise SaaS environments.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end product design leadership, demonstrating ownership from strategy to execution.

• Provide detailed case studies illustrating systems thinking and how complex, interconnected experiences were designed.

• Clearly articulate the strategic influence exerted on product roadmaps, strategy, and technical decisions.

• Highlight specific examples of designing for AI, agentic capabilities, or intelligent workflows, detailing the user problems solved and outcomes achieved.

• Include examples of how user research, data, and customer insights were integrated into the design process.

• Demonstrate experience in establishing or adhering to design standards and contributing to design systems. Process Documentation:

• Ability to articulate and document design processes, especially for complex, cross-platform initiatives.

• Showcase a structured approach to problem-solving, from defining the problem space to delivering solutions.

• Provide evidence of how design thinking and user-centered methodologies were applied to drive product innovation.

• Illustrate how collaboration with Product Management and Engineering was managed throughout the design lifecycle.

📝 Enhancement Note: For a Staff UX Designer role, the portfolio is paramount. It needs to go beyond individual feature design to demonstrate strategic thinking, leadership, and the ability to shape product direction, particularly in the complex domain of AI. The emphasis is on impact, influence, and systems-level design.

💵 Compensation & Benefits

Salary Range: $130,000 - $180,000 CAD per year. This range reflects a Staff-level UX Designer position in Canada, considering the experience requirements and the specialized nature of AI/agentic experience design within a technology company.

Benefits:

• Generous time off policies

• Competitive compensation

• Volunteer opportunities

• Reward and recognition programs

• Employee committees and resource groups

• Healthcare benefits

• Retirement benefits

Working Hours: 40 hours per week (standard full-time), with a hybrid-flexible approach. Employees are expected to come into the office occasionally (weekly to monthly, depending on department needs) for connection, collaboration, and idea generation, while having flexibility for remote work on other days.

📝 Enhancement Note: The provided salary range is specific to Canada and reflects the senior, specialized nature of a Staff UX Designer role. The hybrid work model suggests a balance between in-office collaboration and remote flexibility, common in modern tech companies.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Investigative Software / Cybersecurity / Technology. Magnet Forensics is a global leader in digital forensics and incident response software, helping customers fight crime, protect assets, and guard national security.

Company Size: The provided data does not specify company size, but Magnet Forensics is a global company with employees worldwide, indicating a mid-to-large size organization.

Founded: The founding date is not provided, but the company has a global presence and is established in its industry.

Team Structure:

• The UX Designer will be part of a design team, likely reporting to a Design Manager or Director.

• They will function as a key member of Product, Engineering, and Design triads, working closely with Product Managers and Engineering Leads.

• Collaboration is expected across multiple product teams and potentially with dedicated UX Research and Design Systems functions. Methodology:

• A strong emphasis on user-centered design and customer insights.

• Hybrid-flexible work approach balancing in-office collaboration with remote autonomy.

• Focus on innovation, continuous learning, and making a difference in the world.

• Collaborative culture valuing integrity, empathy, respect, dedication, and evolution.

Company Website: https://www.magnetforensics.com/

📝 Enhancement Note: Magnet Forensics operates in a critical sector (digital investigations/cybersecurity), implying a culture that values precision, integrity, and impact. The company's mission to help fight crime and protect national security is a significant cultural driver. The "CODE" values (CARE, OWN, DEDICATE, EVOLVE) provide specific insights into desired behaviors and cultural fit.

📈 Career & Growth Analysis

Operations Career Level: Staff UX Designer. This is a senior individual contributor role, typically the highest individual contributor tier before moving into management or principal/distinguished roles. It signifies a high level of expertise, strategic influence, and the ability to lead major initiatives and mentor others.

Reporting Structure: The role likely reports to a Director of Design or Head of Product/Design. The primary working relationship will be within Product/Engineering triads for specific domains or product areas.

Operations Impact: The Staff UX Designer will have a direct impact on the usability, effectiveness, and trustworthiness of Magnet Forensics' AI and agentic products. This influence extends to shaping the company's product strategy, user experience standards, and ultimately, customer satisfaction and market positioning. They are crucial in ensuring the company's innovative AI solutions are both powerful and accessible to users.

Growth Opportunities:

• Specialization: Deepen expertise in AI/agentic experience design, human-AI collaboration, and responsible AI principles.

• Leadership: Transition into formal management roles (e.g., Design Manager) or advance to Principal/Distinguished Designer roles, leading even larger strategic initiatives.

• Skill Development: Opportunities to develop advanced facilitation, executive communication, and strategic influencing skills.

• Mentorship: Formal and informal opportunities to mentor other designers, contributing to their career growth and building leadership experience.

• Industry Influence: Potential to contribute to industry best practices and thought leadership in AI UX design.

📝 Enhancement Note: The Staff level is a significant career milestone, offering opportunities for deep specialization or a move into leadership. The focus on AI/agentic experiences positions this role at the forefront of technological innovation, offering substantial growth potential.

🌐 Work Environment

Office Type: Hybrid-flexible. While primarily remote, occasional in-office presence is expected for team connection, collaboration, and idea generation, ranging from weekly to monthly depending on team needs.

Office Location(s): Canada. Specific office locations are not detailed, but candidates must reside in Canada.

Workspace Context:

• A blend of focused remote work and collaborative in-office sessions.

• Access to modern design tools and technologies (specifics not detailed but assumed to be industry-standard).

• Opportunities to engage with a talented team of Product, Engineering, and Design professionals.

• A culture that supports innovation and continuous learning.

Work Schedule: Standard 40-hour work week, with flexibility in daily scheduling to support work-life balance, provided team goals and collaboration needs are met.

📝 Enhancement Note: The hybrid-flexible model is designed to offer autonomy while fostering team cohesion. The company's commitment to innovation suggests a dynamic and forward-thinking work environment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and portfolio, focusing on experience with AI/agentic design, systems thinking, and strategic leadership.

• Hiring Manager/Team Interview: Discussion of experience, design philosophy, approach to complex problems, and cultural fit with Magnet's CODE values. Expect questions on how you've influenced product strategy.

• Design Challenge/Portfolio Presentation: A deep dive into portfolio case studies. Candidates will likely present 1-2 key projects, detailing their process, strategic contributions, challenges, and outcomes. Be prepared to discuss your role in AI/agentic design specifically.

• Cross-functional Interviews: Meetings with Product Management and Engineering leads to assess collaboration style, communication, and ability to partner effectively.

• Final Interview: Potentially with senior leadership to discuss overall vision and strategic alignment.

Portfolio Review Tips:

• Focus on Strategy & Impact: Prioritize projects that demonstrate your ability to define strategy, influence direction, and drive significant user or business outcomes, especially with AI.

• Showcase Systems Thinking: Include projects where you designed interconnected experiences across multiple products or platforms.

• Detail Your Role: Clearly articulate your specific contributions, especially in leading initiatives and making strategic decisions.

• AI/Agentic Expertise: Highlight any projects directly related to AI, machine learning, or agentic systems. Explain the unique challenges and how you addressed them.

• Storytelling: Structure your case studies as narratives that clearly define the problem, your approach, your unique contributions, and the measurable results.

• Be Ready to Discuss: Prepare to answer in-depth questions about your design decisions, trade-offs, and how you collaborated with stakeholders.

Challenge Preparation:

• AI UX Scenarios: Anticipate hypothetical design challenges related to AI features, user trust, explainability, or agentic workflows.

• Problem-Solving Frameworks: Be ready to articulate your approach to solving ambiguous, complex problems.

• Stakeholder Management: Practice explaining design rationale and trade-offs to both technical and non-technical audiences.

• Company Values: Prepare examples that demonstrate Magnet's CODE values (CARE, OWN, DEDICATE, EVOLVE) in your past experiences.

📝 Enhancement Note: The interview process for a Staff UX Designer is rigorous, focusing on strategic depth, leadership potential, and specialized AI design skills. The portfolio presentation is critical, requiring candidates to articulate their strategic contributions and impact.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe Creative Suite (Illustrator, Photoshop), InVision, Axure RP (or similar advanced prototyping tools).

• Collaboration: Jira, Confluence, Slack, Miro, Asana (or similar project management and collaboration platforms).

• Research & Insights: UserTesting.com, Lookback, Hotjar, Google Analytics, Amplitude (or similar user research and analytics platforms).

Analytics & Reporting:

• Experience using product analytics tools (e.g., Amplitude, Mixpanel, Google Analytics) to understand user behavior and inform design decisions.

• Familiarity with dashboarding tools (e.g., Tableau, Power BI) for data visualization and reporting on UX metrics. CRM & Automation:

• While not a direct CRM role, understanding how design impacts CRM workflows and user adoption is beneficial.

• Familiarity with SaaS product development lifecycles and associated tools is expected.

📝 Enhancement Note: While specific tools aren't listed, proficiency with industry-standard design and collaboration software is assumed. The emphasis on analytics and insights tools is crucial for a role that needs to measure the success of AI experiences.

👥 Team Culture & Values

Operations Values:

• CARE: Demonstrating empathy towards colleagues and a commitment to the company's mission to make a positive impact.

• OWN: Taking accountability for results with integrity, empathy, and respect, especially in complex AI design scenarios.

• DEDICATE: Committing wholeheartedly to meeting customer needs and supporting their critical missions.

• EVOLVE: Embracing innovation, continuous learning, and exploring new ways to improve processes and outcomes, particularly in the rapidly changing field of AI.

Collaboration Style:

• Cross-functional Triads: Working closely with Product Management and Engineering as a core unit to define and deliver successful AI experiences.

• Design Leadership: Actively participating in and leading design critiques, fostering a culture of constructive feedback and continuous improvement.

• Mentorship & Knowledge Sharing: Proactively sharing expertise, best practices, and insights to elevate the entire design team and cross-functional partners.

• User Advocacy: Consistently championing the user's perspective in all discussions and decision-making processes.

📝 Enhancement Note: Magnet Forensics' "CODE" values are central to their culture. A successful candidate will need to demonstrate how they embody these values in their work and interactions, particularly in the context of complex, mission-critical software development.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating AI Ambiguity: Designing for cutting-edge AI and agentic experiences often involves significant unknowns and rapidly evolving technology. Candidates must be comfortable with ambiguity and adept at defining clarity.

• Building Trust in AI: Ensuring users trust and understand AI-driven features is critical. This involves designing for transparency, explainability, and control.

• Cross-Product Cohesion: Maintaining a consistent and intuitive user experience across multiple products, especially as AI capabilities are integrated, presents a significant systems design challenge.

• Influencing Without Authority: As a senior individual contributor, effectively influencing Product and Engineering leaders to prioritize UX and adopt user-centered approaches is a continuous challenge.

Learning & Development Opportunities:

• AI/ML Design Specialization: Immersion in the latest advancements in AI UX, human-AI interaction, and responsible AI frameworks.

• Strategic Design Leadership: Developing advanced skills in product strategy, roadmap influence, and organizational design leadership.

• Industry Engagement: Potential to attend relevant conferences, workshops, and engage with the broader AI design community.

• Mentorship Programs: Formal and informal opportunities to mentor junior designers and learn from senior leaders within Magnet Forensics.

📝 Enhancement Note: The challenges listed are inherent to working with advanced AI technologies and in a senior design role. The growth opportunities are significant for those looking to specialize in this high-demand field.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you defined the UX strategy for a complex product or feature set. What was your process, and what was the outcome?" (Focus on AI/agentic examples if possible.)

• "How do you approach influencing product and engineering roadmaps when UX priorities conflict with other business objectives?"

• "Walk me through how you've used systems thinking to design a cohesive experience across multiple products or platforms."

• "Describe a challenging AI design problem you've faced. How did you approach it, what trade-offs did you make, and what did you learn?" Company & Culture Questions:

• "How do your past experiences demonstrate Magnet's CODE values (CARE, OWN, DEDICATE, EVOLVE)?"

• "What are your thoughts on building trust and transparency in AI-powered products?"

• "How do you see the role of UX evolving with the rise of agentic AI?"

• "Describe your ideal collaboration dynamic with Product Managers and Engineers." Portfolio Presentation Strategy:

• Select Strategic Projects: Choose 2-3 projects that best showcase your strategic influence, systems thinking, and experience with complex or AI-related designs.

• Structure Your Narrative: For each project, clearly outline the problem, your role and strategic contributions, the design process, key decisions and trade-offs, and the measurable outcomes.

• Quantify Impact: Use data and metrics to demonstrate the success of your designs, focusing on user satisfaction, efficiency, or business impact.

• Highlight AI/Agentic Design: If you have relevant AI/agentic projects, dedicate significant time to explaining your approach, the unique challenges, and how you ensured user trust and effectiveness.

• Be Prepared for Deep Dives: Anticipate detailed questions about your design choices, rationale, and how you handled challenges and collaborated with teams.

📝 Enhancement Note: Preparation should focus on articulating strategic impact, demonstrating systems thinking, and showcasing expertise in AI/agentic design. Connecting past experiences to Magnet's specific values and mission will be crucial.

📌 Application Steps

To apply for this Staff UX Designer position:

• Submit your application through the provided application link on Lever.

• Curate your portfolio to prominently feature projects demonstrating strategic vision, systems thinking, and experience with AI/agentic design. Clearly articulate your role and impact in each case study.

• Tailor your resume to highlight keywords such as "UX Strategy," "AI Experience Design," "Systems Thinking," "Product Strategy," "Leadership," and "Stakeholder Influence." Quantify achievements where possible.

• Prepare to present 1-2 key portfolio projects in detail during the interview process, focusing on your strategic contributions and problem-solving approach.

• Research Magnet Forensics thoroughly, understanding their mission, products, and company values (CODE), and be ready to articulate how your experience aligns with their needs and culture, particularly concerning AI and digital investigations.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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