Staff Product Designer, Growth & SaaS Platform at MWDN

📍 Job Overview

Job Title: Staff Product Designer, Growth & SaaS Platform

Company: MWDN (Recruiting Partner for Client)

Location: Zagreb, Croatia

Job Type: Full-time

Category: Product Design (Growth & SaaS Platform)

Date Posted: June 04, 2026

Experience Level: Senior/Staff (8+ years required, AI suggests 10+)

Remote Status: Remote OK (Client is in California, USA; Candidate based in Zagreb, Croatia)

🚀 Role Summary

Spearhead product design initiatives focused on driving measurable growth for a B2B SaaS eLearning platform, with a primary focus on the U.S. market.
Lead experimentation and optimization efforts by partnering with Product and Data teams to define and execute UX hypotheses tied to key business KPIs.
Enhance user activation, feature adoption, and retention through thoughtful design solutions that reduce friction in complex SaaS workflows.
Contribute to and evolve an established design system, ensuring scalability and consistency across multi-tenant and role-based SaaS products.
Operate with a high degree of autonomy in a cross-continental, remote environment, collaborating effectively with U.S.-based teams.

📝 Enhancement Note: This role is for a Staff Product Designer, indicating a senior-level position requiring significant experience in B2B SaaS product design, particularly in growth-focused areas. The AI's suggested experience level of 10+ years aligns with the "Staff" title and the 8+ years requirement, suggesting the client may be looking for someone with a very strong track record. The role emphasizes measurable business impact and familiarity with the U.S. market, which are critical for success.

📈 Primary Responsibilities

Design and iterate on user experiences to improve time-to-first-value for U.S.-based Admins and reduce onboarding friction within complex compliance workflows.
Develop strategies to increase feature adoption and drive cross-product expansion by designing intuitive and engaging user interfaces.
Partner with Product Managers and Data Analysts to translate business objectives into actionable UX hypotheses for A/B testing and experimentation.
Design and implement experiments that directly impact key metrics such as activation, engagement, and expansion, iterating rapidly based on measurable outcomes.
Contribute to the evolution of a robust design system, ensuring patterns are scalable, consistent, and enhance usability across the platform.
Design user journeys for both Admin and Learner roles within a multi-tenant, role-based SaaS environment, improving cross-product discoverability.
Reduce friction in critical SaaS workflows, including assignments, automation, reporting, and recertification processes.
Ensure design decisions are informed by a strong understanding of U.S. market B2B SaaS buyer behavior, self-service onboarding patterns, and workplace training expectations.
Collaborate effectively with U.S.-based executives and teams through strong written communication and participation in U.S.-time-zone roadmap planning.

📝 Enhancement Note: The primary responsibilities highlight a dual focus on driving growth metrics and contributing to the platform's design system. The emphasis on experimentation, iteration, and measurable outcomes is central to this role, demanding a data-informed approach to design. The requirement to understand and design for the U.S. market from a remote, EU-based location is a key differentiator.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's or Master's degree in Design, Human-Computer Interaction, Computer Science, or a related field is often preferred for senior design roles. Equivalent practical experience will also be considered.

Experience:

8+ years of professional product design experience, with a significant focus on B2B SaaS products.
Proven track record of driving measurable growth impact across key metrics such as activation, conversion, retention, and expansion.
Experience designing for Product-Led Growth (PLG) or self-serve SaaS products.
Demonstrated experience working within and contributing to established design systems.
Strong systems thinking abilities, particularly with multi-tenant and role-based platforms.
Experience collaborating on A/B testing and experimentation initiatives. Required Skills:
Product Design Craft: Expertise in end-to-end product design, from research and ideation to high-fidelity prototyping and visual design.
B2B SaaS Expertise: Deep understanding of B2B SaaS product paradigms, user workflows, and business objectives.
Growth Design Principles: Ability to leverage design to drive user activation, engagement, retention, and monetization.
Design Systems: Proficiency in using, contributing to, and advocating for design system best practices.
Systems Thinking: Capacity to understand and design for complex, interconnected systems and multi-tenant architectures.
Experimentation & A/B Testing: Experience designing and collaborating on UX experiments to validate hypotheses and improve outcomes.
User Research & Insights: Ability to gather user feedback, conduct usability testing, and translate insights into design improvements.
Workflow Optimization: Skill in identifying and reducing friction points in complex user workflows.
Cross-Continental Collaboration: Excellent written and verbal communication skills for effective remote collaboration.
U.S. Market Fluency: Understanding of U.S. B2B SaaS market dynamics, cultural nuances, and buyer expectations.

Preferred Skills:

Experience with eLearning or Compliance platforms.
Familiarity with AI-assisted design tools.
Experience with User Journey Mapping and Service Design.
Strong analytical skills to interpret data and experiment results.
Experience with Agile development methodologies.

📝 Enhancement Note: The requirements emphasize a blend of strong design craft, a deep understanding of B2B SaaS growth principles, and the ability to operate effectively in a remote, U.S.-centric environment. The AI's suggestion of 10+ years experience is a strong indicator of the seniority and depth of expertise the client is seeking. "Staff" level roles typically require a significant history of impact and leadership within design.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

Measurable Impact: Showcase case studies that clearly articulate the business metrics (e.g., activation rates, conversion improvements, retention increases, feature adoption uplift) that your design work directly improved. Quantify the impact wherever possible.
B2B SaaS Workflows: Include examples of complex B2B SaaS workflows you have designed, highlighting how you reduced friction, improved efficiency, and enhanced user experience for administrators and end-users.
Growth & Experimentation: Present examples of growth-focused design initiatives, including how you approached A/B testing, defined UX hypotheses, and iterated based on experiment results.
Design System Contribution: Demonstrate your experience working with design systems, showing how you've utilized existing patterns and proposed thoughtful improvements to scale and maintain consistency.
Systems Thinking Examples: Illustrate your ability to think systemically, with examples of designing for multi-tenant or role-based platforms.
U.S. Market Relevance: If possible, include work that demonstrates an understanding of U.S. market UX norms, B2B buyer behavior, or compliance-related design challenges.

Process Documentation:

Problem Definition: Clearly outline the business problem or user need your design addressed, including relevant context and constraints.
Design Process: Detail your design process, including research methodologies, ideation techniques, prototyping tools, and collaboration methods used.
Solution & Rationale: Present your final design solution, explaining the rationale behind key design decisions and how they align with business goals and user needs.
Outcomes & Learnings: Crucially, document the measurable outcomes of your design solutions and any key learnings or insights gained, especially regarding growth metrics and experimentation.

📝 Enhancement Note: For a Staff Product Designer role, the portfolio is paramount. It must go beyond just showcasing visual design and interaction patterns. The emphasis on "measurable business impact" and "reducing friction in complex SaaS workflows" means candidates need to articulate the why and what of their designs in terms of tangible results. Demonstrating a growth mindset and familiarity with experimentation is also key.

💵 Compensation & Benefits

Salary Range:

Given the Staff Product Designer title, 8+ years of experience, the location (Zagreb, Croatia), and the client's U.S. base, a competitive salary range for this role in Zagreb would likely fall between €45,000 - €70,000 annually (gross). This estimate is based on industry benchmarks for senior/staff product designers in Western European tech hubs, adjusted for the Croatian market, and considering the high demand for specialized SaaS and growth design skills. The U.S. client's expectations may also influence the upper end of this range.

Benefits:

Security and Reliability: MWDN vets clients to ensure reliability and timely payments, mitigating risks for independent contractors.
Career Support: MWDN actively assists in finding new opportunities if a project is not the right fit.
Legal and Tax Assistance: Guidance is provided on legal matters, including establishing and managing independent contractor status, taxes, and related processes.
Professional Development: Access to English courses and professional growth opportunities.
Team-Building Events: Opportunities to connect with colleagues through organized events.
Remote Work Flexibility: Ability to work remotely from Zagreb, Croatia.
International Exposure: Opportunity to work with a U.S.-based client and on a global product.

Working Hours:

Approximately 40 hours per week.
While remote, candidates are expected to be available for collaboration during U.S. business hours for key meetings and planning sessions, indicating a need for some flexibility.

📝 Enhancement Note: The salary range is an estimate for the Croatian market for a senior-level role, taking into account the client's U.S. location which often implies higher compensation expectations. The AI-provided benefits are specific to MWDN's offering as a recruitment partner, distinct from direct client benefits. The working hours suggest a standard full-time commitment with an expectation of cross-continental availability.

🎯 Team & Company Context

🏢 Company Culture

Industry: The client operates in the eLearning and Compliance sector, a rapidly growing SaaS market focused on improving workplace safety, inclusivity, and productivity. MWDN, as the recruiter, is part of the IT Recruitment and Outstaffing industry.

Company Size: The client company is small to medium-sized, with 11-50 employees, founded in 2019. This suggests a dynamic, potentially fast-paced startup environment where individual contributions have a significant impact. MWDN itself is a larger organization with a strong regional presence.

Founded: The client was founded in 2019, indicating a relatively modern and agile company structure.

Team Structure:

The Staff Product Designer will likely work within a Product team, reporting to a VP of Product or Head of Product.
Close collaboration is expected with Product Managers, Engineers (front-end and back-end), Data Analysts, and potentially other designers.
The role requires operating within a cross-continental setup, meaning strong async communication and collaboration with U.S.-based counterparts is crucial. Methodology:
Data-Driven Design: Strong emphasis on using data and analytics to inform design decisions and measure impact.
Experimentation Culture: A core part of the role involves designing and executing A/B tests to validate hypotheses and drive growth.
Agile Development: While not explicitly stated, typical SaaS environments utilize Agile methodologies, suggesting iterative design and development cycles.
Design System Stewardship: A structured approach to design, leveraging and evolving a design system for consistency and efficiency.

Company Website: [MWDN Company URL: https://jobs.mwdn.com/] (The client's specific website is not provided in the input, but the company is the direct client of MWDN).

📝 Enhancement Note: Understanding the client's company size and founding date provides context for a potentially agile, growth-oriented environment. The remote, cross-continental nature of the role means MWDN's role in legal and career support becomes particularly valuable. The client's focus on "meaningful learning outcomes" and "AI-assisted course creation" suggests a forward-thinking approach to eLearning.

📈 Career & Growth Analysis

Operations Career Level: This is a Staff Product Designer role, signifying a senior individual contributor position. Staff designers are expected to operate with a high degree of autonomy, tackle complex problems, influence product strategy, and mentor junior team members. They are crucial in defining how the company approaches design challenges and often drive significant, cross-functional initiatives.

Reporting Structure: The role is likely to report to a VP of Product or Head of Product, with direct collaboration across Product Management and Engineering teams. The candidate will work within the client's product development structure while being employed and supported by MWDN.

Operations Impact: The Staff Product Designer will have a direct impact on the client's core business objectives: driving user acquisition, activation, engagement, retention, and monetization through the SaaS platform. Their work will directly influence the client's revenue growth and market competitiveness, particularly within the U.S. market.

Growth Opportunities:

Deepening Growth Design Expertise: Opportunity to become a specialist in designing for SaaS growth metrics, experimentation, and Product-Led Growth strategies.
Design System Leadership: Potential to take on more ownership and leadership in evolving and scaling the design system.
Strategic Product Influence: As a Staff designer, there's an opportunity to influence product strategy and roadmap decisions based on user insights and growth opportunities.
Mentorship: Potential to mentor junior designers and contribute to the growth of the design function.
Cross-Continental Experience: Gaining valuable experience working with U.S. teams and understanding international market dynamics.

📝 Enhancement Note: The "Staff" title is a critical indicator of seniority. This role is not just about executing designs but about strategic thinking, problem-solving complex challenges, and influencing product direction. The growth opportunities are geared towards deepening expertise in specialized areas like growth design and design systems, as well as developing leadership and strategic influence within a growing company.

🌐 Work Environment

Office Type: This is a remote-first position. The candidate will work from their home office in Zagreb, Croatia.

Office Location(s): The client company is based in California, USA. MWDN operates internationally, with a strong presence in regions where their talent is based. The candidate's physical location for MWDN employment purposes is Zagreb, Croatia.

Workspace Context:

Autonomy & Independence: High degree of autonomy is expected, requiring self-discipline and proactive work habits.
Cross-Continental Collaboration: The workspace will involve significant interaction with U.S.-based colleagues, necessitating comfort with asynchronous communication and potentially adjusting schedules for key meetings.
Tools & Technology: Access to modern design and collaboration tools is expected to facilitate remote work and international teamwork. The client's specific tech stack is not detailed but will include standard design, communication, and project management software.
Professional Environment: Despite being remote, the expectation is for a professional and productive work environment conducive to focused design work and effective collaboration.

Work Schedule:

Standard full-time hours (approximately 40 hours/week) are expected.
Flexibility is required to accommodate collaboration with U.S. time zones for critical meetings, roadmap planning, and team syncs. This might involve occasional early mornings or late afternoons.

📝 Enhancement Note: The remote nature of the role is a key feature, emphasizing self-management and effective virtual communication. The cross-continental aspect means candidates should be prepared for the challenges and opportunities of working across different time zones and cultures.

📄 Application & Portfolio Review Process

Interview Process:

Intro Call with Recruiter (MWDN): Initial screening to assess general fit, experience, and understanding of the role's requirements. Focus on communication skills and motivation.
Interview with VP of Product (Client): Deeper dive into strategic thinking, product vision, and experience with B2B SaaS growth. Expect discussion around high-level design challenges and leadership potential.
Product Manager Interview (Client): Focus on tactical execution, workflow design, collaboration with product teams, and understanding of the client's domain (eLearning/Compliance).
Test Assignment: A practical design challenge to assess your design process, problem-solving skills, and ability to deliver within constraints. This will likely involve a growth-focused scenario relevant to the client's platform.
Final Interview: May involve a broader team, focusing on cultural fit, collaboration style, and overall alignment with the company's values and vision.

Portfolio Review Tips:

Structure for Impact: Organize your portfolio around case studies that clearly demonstrate your impact on business metrics. Use a STAR (Situation, Task, Action, Result) or similar framework.
Quantify Everything: For each case study, highlight the specific metrics improved (e.g., "increased activation by 15%", "reduced onboarding time by 20%").
Showcase Process, Not Just Pixels: Detail your design process, including research, ideation, prototyping, testing, and iteration. Explain why you made certain decisions.
Highlight Growth & Experimentation: Dedicate sections or specific examples to your experience with A/B testing, conversion rate optimization, and growth loops.
Design System Examples: Clearly show how you've worked with and contributed to design systems.
Tailor to the Role: Emphasize your B2B SaaS experience and any relevant U.S. market understanding.

Challenge Preparation:

Understand the Client's Product: Research the client's platform, target audience, and industry (eLearning/Compliance).
Focus on Growth: Anticipate scenarios related to improving activation, retention, or monetization. Think about how to reduce friction in user onboarding or feature adoption.
Think Systemically: Consider how your proposed solutions would scale within a multi-tenant SaaS architecture.
Articulate Your Rationale: Be prepared to clearly explain your design decisions, the trade-offs you considered, and how your solution addresses the problem statement.
Practice Presentation: Rehearse presenting your portfolio and any test assignment, focusing on clear communication and storytelling.

📝 Enhancement Note: The interview process is typical for a senior design role, escalating to key stakeholders. The portfolio review and test assignment are crucial for demonstrating practical skills and impact. Candidates should prepare to articulate their thought process and quantify their achievements rigorously.

🛠 Tools & Technology Stack

Primary Tools:

Design & Prototyping: Figma (highly probable for modern SaaS companies), Sketch, Adobe Creative Suite (Illustrator, Photoshop).
Collaboration & Communication: Slack, Microsoft Teams, Zoom, Google Workspace (Docs, Sheets, Slides).
Project Management: Jira, Asana, Trello, Monday.com (or similar tools for tracking tasks and workflows).
Design Systems: Figma (for component libraries, design tokens), Storybook (for code-based component documentation), Zeroheight (for design system documentation).

Analytics & Reporting:

Web Analytics: Google Analytics, Adobe Analytics, Mixpanel, Amplitude, Heap (for tracking user behavior and conversion funnels).
Experimentation Platforms: Google Optimize, Optimizely, VWO (Visual Website Optimizer), custom A/B testing frameworks.
Business Intelligence Tools: Tableau, Looker, Power BI (for deeper data analysis and dashboard creation).

CRM & Automation:

CRM: Salesforce, HubSpot (likely used by the client for sales and customer management, though not directly used by design, understanding its principles is beneficial).
Customer Support/Success: Zendesk, Intercom (for understanding user feedback and support channels).
Integration Tools: Understanding how different SaaS tools integrate is beneficial, though specific tools like Zapier or MuleSoft are less likely to be direct design tools.

📝 Enhancement Note: While the specific stack isn't detailed, proficiency in modern design and collaboration tools is a given. The emphasis on growth and experimentation means familiarity with analytics and A/B testing platforms is highly advantageous. Understanding the broader SaaS ecosystem (CRM, support tools) is also beneficial for context.

👥 Team Culture & Values

Operations Values:

Data-Driven Decision Making: A strong emphasis on using quantitative data and user research to inform all design and product decisions.
User-Centricity: Prioritizing the needs and experiences of both the U.S.-based Admins and the end-users of the eLearning platform.
Growth Mindset: A continuous drive to improve key business metrics through experimentation and iteration.
Collaboration & Transparency: Open communication and teamwork across departments and continents, fostering a shared understanding of goals and progress.
Ownership & Autonomy: Expectation for individuals to take initiative, drive projects forward, and operate independently.
Efficiency & Scalability: Designing solutions that are not only effective but also scalable and maintainable within a growing SaaS platform and design system.

Collaboration Style:

Cross-Functional Partnership: Working closely with Product Managers, Engineers, and Data Analysts in a highly collaborative, iterative process.
Async Communication: Reliance on well-structured written communication (e.g., Slack, Jira tickets, documentation) due to time zone differences.
Feedback Loops: Regular opportunities for design critiques and feedback sessions within the design team and with cross-functional partners.
Experimentation-Focused: A shared understanding and enthusiasm for testing design hypotheses and learning from results.

📝 Enhancement Note: The culture is likely to be fast-paced, data-oriented, and collaborative, with a strong emphasis on individual ownership and driving measurable results. The cross-continental aspect necessitates a specific and effective style of asynchronous, transparent communication.

⚡ Challenges & Growth Opportunities

Challenges:

Remote Cross-Continental Collaboration: Effectively bridging time zone differences and communication gaps to ensure seamless collaboration with U.S. teams.
Balancing Experimentation Velocity with Platform Consistency: The need to iterate quickly through experiments while maintaining the integrity and scalability of the design system.
Designing for Complex SaaS Workflows: Reducing friction in intricate administrative processes within a multi-tenant, role-based platform.
U.S. Market Nuance: Developing and maintaining a deep understanding of U.S. B2B SaaS market expectations, compliance contexts, and user behaviors from a non-U.S. location.
Driving Measurable Impact: Consistently demonstrating a clear link between design work and tangible business outcomes.

Learning & Development Opportunities:

Specialization in Growth Design: Deepen expertise in user activation, retention, and monetization strategies through hands-on work.
Advanced Experimentation: Gain extensive experience in designing, running, and analyzing A/B tests and other growth experiments.
Design System Evolution: Contribute to and potentially lead the evolution of a robust, scalable design system.
Strategic Product Impact: Influence product direction and roadmap by providing data-backed design insights.
International Teamwork: Develop valuable skills in cross-cultural and cross-continental collaboration.
Industry Knowledge: Gain in-depth understanding of the eLearning and Compliance SaaS market.

📝 Enhancement Note: The challenges are inherent to a senior, remote, growth-focused design role operating internationally. The growth opportunities are significant, offering a chance to become a highly specialized and influential designer in a critical area of SaaS product development.

💡 Interview Preparation

Strategy Questions:

"Describe a time you significantly improved a key SaaS growth metric (e.g., activation, retention) through design. What was your process, and how did you measure the impact?" (Focus on quantifying results, detailing your process, and linking design to business outcomes.)
"How do you approach designing for complex, multi-tenant SaaS platforms with different user roles? Walk me through an example." (Highlight your systems thinking, ability to map complex workflows, and user segmentation.)
"Tell me about your experience with A/B testing and experimentation. How do you generate hypotheses, design experiments, and interpret results?" (Emphasize your data-informed approach and iterative design process.)
"How do you ensure consistency and scalability when working with or contributing to a design system, especially when balancing rapid experimentation?" (Showcase your understanding of design system principles and trade-offs.) Company & Culture Questions:
"What do you know about the U.S. B2B SaaS market, particularly in the eLearning/Compliance space?" (Demonstrate your research and understanding of the target market's needs and expectations.)
"How do you collaborate effectively with remote, cross-continental teams, especially when there are significant time zone differences?" (Provide specific examples of your communication strategies and tools.)
"How do you prioritize your work when faced with multiple competing growth initiatives or feature requests?" (Showcase your ability to align with strategic goals and make data-informed prioritization decisions.) Portfolio Presentation Strategy:
Start with the "Why": For each case study, begin by clearly stating the problem, the business objective, and the key metrics you aimed to impact.
Show, Don't Just Tell: Use visuals (mockups, prototypes, user flow diagrams) to illustrate your design solutions.
Focus on Impact: Dedicate significant time to explaining the results and the quantifiable impact of your designs. Be prepared to discuss the ROI.
Articulate Your Rationale: Explain the thinking behind your design decisions, including research findings, user feedback, and trade-offs considered.
Highlight Growth & Experimentation: Specifically call out how your work contributed to growth and any experimentation involved.
Be Prepared for Deep Dives: Anticipate questions about specific design choices, challenges encountered, and alternative solutions.

📝 Enhancement Note: Interview preparation should heavily lean into demonstrating quantifiable impact, strategic thinking, and comfort with data-driven decision-making and experimentation. Candidates must be ready to articulate their process and rationale clearly, especially for a Staff-level role.

📌 Application Steps

To apply for this operations position:

Submit your application through the provided application link on Comeet.
Portfolio Customization: Tailor your portfolio to highlight your strongest B2B SaaS growth design case studies. Emphasize measurable business impact, A/B testing experience, and work within design systems. Quantify results wherever possible.
Resume Optimization: Ensure your resume clearly articulates your 8+ years of experience, focusing on achievements related to growth, SaaS, and B2B product design. Use keywords from the job description naturally.
Interview Preparation: Practice articulating your design process, rationale, and impact using the STAR method. Prepare specific examples for growth-related questions and cross-continental collaboration scenarios. Rehearse presenting your portfolio.
Company Research: Research MWDN and the general eLearning/Compliance SaaS industry. Understand the client's product (as much as possible) and their target U.S. market. Prepare thoughtful questions for the interviewers.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Staff Product Designer, Growth & SaaS Platform