Specialist Graphic Designer

📍 Job Overview

Job Title: Specialist Graphic Designer

Company: JLL

Location: Belén, Costa Rica

Job Type: Full time

Category: Marketing Operations / Creative Services

Date Posted: 2026-08-07

Experience Level: 5-10 Years

Remote Status: On-site

🚀 Role Summary

• Drive impactful visual communication strategies through expert graphic design, video editing, and motion graphics production.

• Collaborate with global sales and design teams to create compelling visual narratives that support revenue-generating opportunities and business development initiatives.

• Manage end-to-end design projects, ensuring high-quality deliverables, brand consistency, and timely completion within fast-paced environments.

• Leverage advanced proficiency in Adobe Creative Cloud and Microsoft Office suites to produce sophisticated presentations, documents, and multimedia content.

📝 Enhancement Note: This role is positioned as a Specialist level, indicating a need for deep technical expertise and the ability to work autonomously on complex design projects, particularly those supporting sales enablement and business development. The emphasis on "revenue opportunities" and "winning business" strongly suggests this role operates within a GTM (Go-To-Market) framework, requiring a keen understanding of how design contributes to commercial success.

📈 Primary Responsibilities

• Lead the conceptualization and execution of video and motion graphic projects, from initial ideation through final delivery, incorporating innovative design solutions and adapting to emerging technologies.

• Develop and refine multiple design options for various materials, including client-branded documents, infographics, and sophisticated PowerPoint presentations, ensuring alignment with project briefs and stakeholder objectives.

• Manage assigned design projects independently, overseeing workflows, ensuring quality standards, and maintaining proactive communication with global teams and leadership regarding progress and timelines.

• Collaborate closely with Graphic Design Directors, proposal managers, sales leaders, and fellow designers to ensure creative alignment, adherence to brand guidelines, and a unified "win together" approach.

• Translate complex business objectives, strategies, and key themes into visually compelling narratives that resonate with target audiences and achieve desired outcomes, often under tight deadlines.

• Ensure the accuracy, consistency, and overall quality of all design deliverables through meticulous self-proofing and collaborative team reviews.

• Contribute to the development and maintenance of a comprehensive design library, cataloging existing assets and creating new creative resources for future project utilization.

• Support sales enablement efforts by creating high-impact pitch materials and proposal collateral that enhance JLL's competitive positioning.

📝 Enhancement Note: The responsibilities highlight a dual focus on creative execution and project management. The emphasis on "client-branded documents," "sophisticated PowerPoint presentations," and "winning pitch materials" indicates a strong connection to sales and business development operations, requiring the designer to understand and contribute to the GTM strategy through visual assets.

🎓 Skills & Qualifications

Education:

• Bachelor's or Master's degree in Graphic Design, Digital Design, Visual Communications, or a closely related field. Experience:

• 6+ years of professional experience in graphic design, with a proven track record in end-to-end video editing and motion graphics production.

• Experience supporting sales enablement, business development, or proposal teams in creating winning pitch materials is highly preferred.

• Experience working within established brand guidelines while finding innovative solutions.

• Familiarity with JLL or the commercial real estate industry's visual standards and communication approaches is advantageous.

• Experience working in virtual, globally distributed team environments with cross-functional stakeholders. Required Skills:

• Advanced proficiency with video editing and motion graphics software, including Adobe Creative Cloud suite (Premiere Pro, After Effects, Photoshop, Illustrator, InDesign).

• Expert-level skills in Microsoft Word and PowerPoint for designing sophisticated, visually compelling presentations and documents.

• Strong creative vision and visual arts skills with the ability to generate original ideas that meet project briefs and resonate with target audiences.

• Exceptional attention to detail, ensuring high-quality and error-free deliverables.

• Proven time and project management abilities, capable of managing multiple concurrent projects in fast-paced environments.

• Excellent communication and interpersonal skills for effective collaboration with global stakeholders, discussing queries, presenting concepts, and incorporating feedback.

• Proficiency with video platforms and remote recording platforms. Preferred Skills:

• Professional digital design and graphics experience from a corporate, agency, or professional services organization.

• Knowledge of brand management principles.

• Familiarity with JLL's brand identity and visual standards.

• Experience in a virtual, globally distributed team setting.

• Portfolio demonstrating sophisticated video production, motion graphics, and document design for business audiences.

📝 Enhancement Note: The requirement for 6+ years of experience and expert-level skills in both video/motion graphics and document design (Word/PowerPoint) positions this as a senior specialist role. The "preferred" qualifications, particularly those related to sales enablement and the commercial real estate industry, suggest that candidates with a background in B2B marketing operations or GTM support will be highly valued.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a strong command of graphic design principles, visual storytelling, and brand application across various media.

• Detailed case studies demonstrating expertise in end-to-end video production and motion graphics, highlighting innovative techniques and problem-solving approaches.

• Examples of sophisticated document design, including complex PowerPoint presentations and branded collateral, illustrating the ability to translate business objectives into impactful visuals.

• Evidence of managing design projects from brief to completion, showcasing workflow management, stakeholder communication, and the ability to meet tight deadlines.

• Demonstrations of creative problem-solving within brand guidelines, showcasing how innovative solutions were developed to meet specific project requirements. Process Documentation:

• Showcase understanding of workflow design and optimization for creative projects, detailing how projects are managed from intake to final delivery.

• Include examples of process implementation and automation where applicable, demonstrating efficiency gains in creative production or asset management.

• Present methods for measuring the impact and effectiveness of design deliverables, particularly in relation to sales enablement and business development objectives.

📝 Enhancement Note: For a Specialist Graphic Designer role supporting GTM functions, the portfolio is crucial. It must not only display creative talent but also the ability to contribute directly to business outcomes. The emphasis on "winning pitch materials" and "sales enablement" means case studies should ideally quantify the impact of the designs, such as increased engagement, successful bids, or improved client perception.

💵 Compensation & Benefits

Salary Range:

Based on industry benchmarks for a Specialist Graphic Designer with 6+ years of experience in a corporate environment, particularly in a major international city like Belén, Costa Rica, a competitive salary range is estimated between $45,000 - $70,000 USD annually. This estimate accounts for the specialized skill set (video, motion graphics, advanced PowerPoint/Word), the corporate setting, and the global collaboration aspects. The exact salary will depend on the candidate's specific experience, skill set, and JLL's internal compensation structure for this region and role level.

Benefits:

• Comprehensive health insurance package (medical, dental, vision) for employees and eligible dependents.

• Retirement savings plan with company matching contributions.

• Paid time off, including vacation days, sick leave, and public holidays.

• Professional development opportunities, including training, workshops, and potential for industry certifications.

• Opportunities for career advancement within JLL's global network.

• Potential for performance-based bonuses or incentives.

• Access to JLL's employee assistance program for personal and professional support.

• Employee resource groups and corporate social responsibility initiatives. Working Hours:

• Standard full-time work week, typically 40 hours per week.

• The role requires flexibility to meet tight deadlines and collaborate with global teams across different time zones, which may occasionally involve working outside standard hours.

📝 Enhancement Note: Salary estimation is based on general knowledge of compensation for specialized creative roles in international business hubs. Benefits listed are standard for large multinational corporations like JLL. The mention of "tight deadlines" and "global collaboration" implies that while the core hours are standard, occasional flexibility will be expected, a common characteristic in GTM support roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Commercial Real Estate & Professional Services. JLL is a global leader in real estate services, providing a wide range of expertise to clients worldwide. This industry context means the design work will often be in a B2B environment, focusing on high-value transactions, client relationships, and corporate branding.

Company Size: JLL is a large, publicly traded corporation (Fortune 200) with tens of thousands of employees globally. This scale offers stability, extensive resources, and opportunities for diverse career paths. For operations and creative roles, this means established processes, clear brand guidelines, and a structured environment, but also the potential for significant impact through well-executed design.

Founded: JLL was founded in 1783, bringing a long history of expertise and market leadership. This heritage suggests a company culture that values experience, reliability, and long-term client relationships, while also embracing innovation to stay at the forefront of the industry.

Team Structure:

• The Specialist Graphic Designer will be part of a global Design Team, likely within a broader Marketing or Business Development function.

• Collaboration will occur with Graphic Design Directors (based in the UK and US), fellow designers, proposal managers, sales leaders, and executives.

• The role operates virtually, requiring strong communication and independence in managing tasks and projects.

• Expect a matrixed reporting structure where project-specific direction comes from various stakeholders, with overall functional guidance from Design Directors. Methodology:

• Data-driven design: Understanding client objectives, market trends, and audience preferences to inform visual strategies.

• Collaborative workflow: Working closely with cross-functional teams to ensure design solutions meet business needs and brand standards.

• Efficiency and quality: Balancing speed and accuracy to deliver high-quality assets under tight deadlines, essential for proposal timelines.

• Innovation within constraints: Pushing creative boundaries while adhering to corporate brand guidelines and specific client requirements.

Company Website: https://www.jll.com/

📝 Enhancement Note: Understanding JLL's position as a Fortune 200 company in commercial real estate is key. The design role supports revenue generation, meaning the creative output must be business-oriented, professional, and aligned with sophisticated client expectations in the financial and real estate sectors. The global nature implies a need for cultural awareness and adaptability.

📈 Career & Growth Analysis

Operations Career Level: Specialist. This level signifies an individual contributor with deep technical expertise and the ability to function independently on complex tasks. The role is expected to execute high-level design work and manage projects autonomously, contributing significantly to GTM efforts.

Reporting Structure: The Specialist Graphic Designer reports to Graphic Design Directors (UK/US-based) for strategic direction and creative oversight. Day-to-day project execution involves close collaboration with global sales teams, proposal managers, and other internal stakeholders. This structure emphasizes autonomy in execution while ensuring alignment with global design standards and business objectives.

Operations Impact: This role directly impacts revenue opportunities by creating compelling visual materials that support sales pitches, proposals, and business development efforts. High-quality, strategic design can significantly influence client perception, bid success rates, and overall brand reputation, thereby contributing to JLL's commercial success.

Growth Opportunities:

• Skill Specialization: Deepen expertise in advanced video production, motion graphics, or specific design software.

• Leadership Development: Transition into a Senior Graphic Designer role, potentially mentoring junior designers or leading smaller creative projects.

• Cross-functional Exposure: Gain deeper understanding of sales enablement, marketing strategy, and business development processes by working closely with these teams.

• Global Project Management: Take on larger, more complex international design projects, enhancing project management and stakeholder coordination skills.

• Industry Expertise: Develop specialized knowledge in the commercial real estate sector, becoming a go-to designer for industry-specific visual communication needs.

📝 Enhancement Note: The "Specialist" title suggests a career path focused on deepening technical mastery rather than immediate people management. Growth opportunities are geared towards increasing responsibility, complexity of projects, and potentially influencing design strategy within the GTM framework.

🌐 Work Environment

Office Type: On-site at JLL's Belén, Costa Rica office. This implies a traditional office environment with dedicated workspace.

Office Location(s): Belén, Costa Rica. This location suggests operating within a specific regional business context while being part of a global organization.

Workspace Context:

• A professional office setting conducive to focused design work.

• Access to necessary hardware, software, and potentially collaborative tools required for design and virtual communication.

• Opportunities for in-person collaboration with local colleagues, though the primary collaboration for this role is virtual.

• Environment that supports JLL's corporate culture, emphasizing professionalism, collaboration, and client focus. Work Schedule:

• Standard full-time hours (approx. 40 hours/week).

• The nature of supporting global sales teams and proposal deadlines means occasional flexibility may be required to meet urgent requests or collaborate across time zones.

📝 Enhancement Note: The "On-site" requirement in Belén, Costa Rica, is significant. While the role involves virtual collaboration globally, being physically present in the office is a key aspect of the work arrangement. This might offer a balance between focused individual work and potential local team interaction.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and portfolio to assess foundational skills, experience, and alignment with job requirements.

• Technical Assessment/Portfolio Review: A dedicated session to review the candidate's portfolio in detail, discussing specific projects, design choices, technical execution (video, motion graphics, document design), and problem-solving approaches. Expect to discuss how your work contributed to business objectives.

• Skills-based Interview: Questions focused on software proficiency (Adobe CC, MS Office), project management methodologies, time management strategies, and experience with GTM/sales enablement materials.

• Behavioral/Situational Interview: Questions assessing collaboration skills, communication effectiveness with global stakeholders, adaptability to feedback, and ability to work under pressure and meet tight deadlines.

• Final Interview: May involve meeting with Design Directors or senior stakeholders to discuss strategic alignment, cultural fit, and overall suitability for the role and JLL's global team.

Portfolio Review Tips:

• Curate Strategically: Select projects that best demonstrate expertise in video production, motion graphics, and sophisticated document/presentation design for business audiences. Prioritize work that shows a clear understanding of sales enablement and GTM objectives.

• Tell the Story: For each project, be prepared to articulate the brief, your role, the creative process, the challenges faced, the solutions implemented, and the measurable impact or outcome (e.g., bid success, client engagement).

• Showcase Technical Prowess: Be ready to discuss your technical approach, software proficiency, and innovative techniques used in video editing and motion graphics.

• Highlight Brand Adherence & Innovation: Demonstrate your ability to work within established brand guidelines while also showcasing creative flair and innovative solutions.

• Quantify Impact: Wherever possible, use metrics or specific examples to illustrate how your design work contributed to achieving business goals.

Challenge Preparation:

• Be prepared for a potential design challenge or case study that simulates a real project. This might involve creating a short video, designing a presentation slide, or outlining a design approach for a specific business scenario.

• Focus on demonstrating your thought process, problem-solving skills, and ability to deliver a high-quality output within a defined timeframe.

• Practice articulating your design decisions clearly and concisely, as if presenting to a sales team or client.

📝 Enhancement Note: The interview process emphasizes a strong portfolio review and potential practical assessment. Candidates should prepare to articulate the business impact of their design work, not just the creative process. This is critical for roles supporting revenue operations.

🛠 Tools & Technology Stack

Primary Tools:

• Adobe Creative Cloud Suite:

  • Premiere Pro: For professional video editing and post-production.
  • After Effects: For advanced motion graphics, animation, and visual effects.
  • Photoshop: For image editing, manipulation, and graphic creation.
  • Illustrator: For vector graphics, logos, icons, and illustrations.
  • InDesign: For layout design of documents, brochures, and presentations.

• Microsoft Office Suite:

  • PowerPoint: Expert-level skills required for creating sophisticated, visually compelling business presentations.
  • Word: For designing high-quality business documents, proposals, and reports.

• Video Platforms & Remote Recording Platforms: Proficiency in various tools used for video hosting, streaming, collaboration, and remote content capture.

Analytics & Reporting:

• While not explicitly a data analysis role, understanding how design impacts engagement metrics (e.g., video view-through rates, presentation engagement) and contributes to proposal success metrics is beneficial. CRM & Automation:

• Familiarity with CRM systems (like Salesforce) and marketing automation platforms is advantageous for understanding how design assets are utilized within broader sales and marketing workflows, though direct interaction may be limited.

• Understanding of digital asset management (DAM) systems for organizing and distributing creative assets.

📝 Enhancement Note: The core technology stack is heavily focused on Adobe Creative Cloud and Microsoft Office, with specific emphasis on Premiere Pro, After Effects, and PowerPoint. Proficiency here is non-negotiable. The mention of "video platforms" and "remote recording platforms" indicates a need for up-to-date knowledge in digital content delivery and creation tools.

👥 Team Culture & Values

Operations Values:

• Excellence in Execution: A commitment to delivering high-quality, polished design work that meets stringent standards and contributes to business success.

• Collaboration & Teamwork: A "win together" mindset, fostering strong partnerships with global colleagues, sales teams, and other departments.

• Innovation within Brand: Encouraging creative thinking and novel solutions while strictly adhering to brand guidelines and corporate identity.

• Client Focus: Understanding the needs of JLL's clients and creating visuals that effectively communicate value propositions and build trust.

• Efficiency & Agility: The ability to manage time effectively, adapt to changing priorities, and deliver under tight deadlines to support critical business processes.

Collaboration Style:

• Virtual & Cross-functional: Primarily working with globally distributed teams, requiring strong digital communication skills and cultural awareness.

• Proactive & Responsive: Maintaining open lines of communication, providing timely updates, and responding efficiently to requests and feedback.

• Solution-Oriented: Focusing on problem-solving and delivering effective design solutions that address specific business challenges.

• Feedback Integration: Openness to constructive criticism and the ability to incorporate feedback from stakeholders to refine designs.

📝 Enhancement Note: The culture emphasizes a blend of high performance, collaborative spirit, and adaptability, crucial for a global creative role supporting revenue-generating activities. The "win together" and "innovation within brand" values are particularly important for GTM-aligned creative functions.

⚡ Challenges & Growth Opportunities

Challenges:

• Global Time Zone Differences: Effectively collaborating and meeting deadlines with teams spread across different continents and time zones.

• Balancing Creativity with Brand Consistency: Developing innovative designs while strictly adhering to JLL's corporate brand guidelines and specific client requirements.

• Managing High-Volume, High-Pressure Workloads: Consistently delivering exceptional quality under tight deadlines, often managing multiple complex projects simultaneously.

• Interpreting Diverse Stakeholder Needs: Translating varied and sometimes ambiguous requirements from different global stakeholders into clear, actionable design briefs.

• Adapting to Evolving Technologies: Staying current with the latest advancements in video editing, motion graphics, and design software.

Learning & Development Opportunities:

• Advanced Software Training: Access to training for Adobe Creative Cloud and other design tools to deepen technical expertise.

• Industry Trends & Best Practices: Opportunities to learn about emerging trends in graphic design, video production, and visual communication for B2B and real estate sectors.

• Sales Enablement & GTM Strategy: Gaining insights into how design contributes to sales success and overall Go-To-Market strategies.

• Cross-Cultural Communication: Enhancing skills in working effectively with international teams and diverse cultural perspectives.

• Portfolio Enhancement: Opportunities to work on high-profile projects that significantly enhance a professional portfolio.

📝 Enhancement Note: The challenges highlight the dynamic nature of working in a global GTM support role, requiring strong organizational skills and adaptability. The growth opportunities focus on both technical skill enhancement and strategic understanding of the business context.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex video or motion graphics project you led from concept to completion. What were the key challenges, and how did you overcome them?" (Focus on process, problem-solving, and outcome.)

• "How do you ensure your designs effectively communicate key business messages and resonate with a specific target audience, especially in a B2B context?" (Focus on strategic thinking and audience awareness.)

• "Walk me through a time you had to balance conflicting feedback from multiple stakeholders on a design project. How did you manage expectations and reach a resolution?" (Focus on communication, negotiation, and stakeholder management.) Company & Culture Questions:

• "What do you know about JLL and the commercial real estate industry? How do you see your design skills contributing to JLL's mission?" (Demonstrate research and business acumen.)

• "Describe your experience working in a global, virtual team environment. What strategies do you use to ensure effective collaboration and communication?" (Highlight adaptability and cross-cultural competence.)

• "How do you approach working within strict brand guidelines while still aiming for creative and innovative solutions?" (Assess understanding of brand stewardship and creative problem-solving.) Portfolio Presentation Strategy:

• Structure: Organize your portfolio logically, perhaps by project type (video, presentations, documents) or by the business objective it served.

• Storytelling: For each key project, prepare a brief narrative: the client/business problem, your specific role, the creative process, the technical execution, the challenges, and the results/impact.

• Highlight GTM Relevance: Emphasize how your work directly supported sales, business development, or client engagement goals. Use specific examples where possible.

• Technical Depth: Be ready to discuss your software proficiency and techniques, especially for video and motion graphics.

• Conciseness: Be mindful of time and present your strongest, most relevant work efficiently.

📝 Enhancement Note: Interview preparation should focus on demonstrating not only creative talent but also strategic thinking, business acumen, and the ability to deliver tangible results within a corporate GTM framework.

📌 Application Steps

To apply for this Specialist Graphic Designer position:

• Submit your application through the JLL careers portal using the provided link.

• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating expertise in video editing, motion graphics, and sophisticated PowerPoint/document design, with a clear emphasis on business impact and sales enablement.

• Resume Optimization: Ensure your resume clearly articulates 6+ years of relevant experience, lists proficiency in Adobe Creative Cloud and Microsoft Office suites, and highlights achievements related to project management and contributing to business objectives.

• Interview Preparation: Practice articulating your design process, problem-solving skills, and the business impact of your work using STAR method examples, and prepare to present your portfolio with a strong narrative.

• Company Research: Thoroughly research JLL, its services, its brand guidelines, and the commercial real estate industry to understand the context and demonstrate your commitment and strategic alignment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.