Product Designer

📍 Job Overview

Job Title: Product Designer

Company: ToolsGroup

Location: Remote (Colombia)

Job Type: FULL_TIME

Category: Product Design / UX/UI Design

Date Posted: 2026-09-11

Experience Level: Mid-Senior Level (5-10 years)

Remote Status: Remote Solely

🚀 Role Summary

• Drive end-to-end product design for complex, data-heavy enterprise supply chain planning systems, from initial discovery through final delivery.

• Lead user-centered design initiatives by conducting customer research, conceptual exploration, and iterative validation to ensure meaningful improvements to user workflows.

• Craft intuitive user experiences through the creation of user flows, wireframes, interactive prototypes, and high-fidelity UI designs, ensuring production-ready specifications.

• Collaborate closely with Product Managers to influence roadmap definition, refine requirements, and support prioritization efforts, aligning design with business objectives.

• Partner with Engineering teams to ensure the highest quality implementation and fidelity of the designed user experience, translating complex concepts into functional solutions.

📝 Enhancement Note: The role is explicitly for a "Product Designer" with a strong emphasis on enterprise-grade, data-heavy, and workflow-driven systems within the supply chain planning domain. The focus on "line of business users" and "deep systems thinking" suggests a need for designers adept at understanding complex operational processes and translating them into user-friendly interfaces. The remote nature specifically mentioning Colombia indicates a need for candidates within that region or willing to relocate/work within its remote framework.

📈 Primary Responsibilities

• Spearhead the entire design lifecycle for significant product areas, encompassing problem framing, customer research, conceptualization, and user validation.

• Lead problem definition and user research initiatives, engaging directly with end-users to gather feedback, validate hypotheses, and understand day-to-day operational challenges.

• Design and produce comprehensive user flows, detailed wireframes, interactive prototypes, and high-fidelity UI mockups, ensuring clarity and usability.

• Develop production-ready design specifications and documentation to facilitate seamless handoff to engineering teams.

• Foster strong partnerships with Product Management to actively contribute to roadmap planning, feature definition, and backlog prioritization, ensuring design aligns with strategic goals.

• Collaborate effectively with Engineering teams to ensure accurate implementation of designs and maintain high UX fidelity throughout the development process.

• Conduct and synthesize findings from user research, usability testing sessions, and field observations to inform design decisions and iterate on solutions.

• Contribute to the ongoing enhancement and evolution of the company's design system, focusing on components, patterns, and comprehensive documentation.

• Act as a strong advocate for the user experience, influencing cross-functional stakeholders and executive leadership with clear insights, data-driven arguments, and compelling design rationales.

• Cultivate a deep understanding of retail, supply chain, and enterprise workflows, leveraging this knowledge to design effective and impactful solutions.

📝 Enhancement Note: The responsibilities highlight a full-stack design role, emphasizing user research, strategic input, and collaboration. The mention of "enterprise-grade products," "supply chain planning systems," and "line of business users" points to a B2B SaaS environment where complex data visualization and workflow management are paramount. The requirement to "mentor other designers" and "influence product strategy" signifies a senior-level expectation.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field is often preferred for roles requiring deep systems thinking and technical understanding. Equivalent practical experience will also be considered.

Experience: 5–8+ years of progressive experience in Product Design, UX Design, or Interaction Design, with a significant portion focused on complex, data-driven, and workflow-oriented enterprise software.

Required Skills:

• Proven track record designing complex, data-driven, multi-step workflows for enterprise applications.

• Expertise in design thinking methodologies, user research techniques (qualitative and quantitative), and UX strategy development.

• Demonstrated ability to translate ambiguous problems into structured, human-centered solutions.

• Strong interaction design skills, including proficiency in Information Architecture, user flow mapping, and system-level thinking.

• Fluency in Figma for creating wireframes, prototypes, and high-fidelity UI designs.

• Excellent communication skills (in English), with the ability to articulate design decisions, influence cross-functional partners, and present compelling rationales.

• Experience working collaboratively within cross-functional product teams, including Product Management, Engineering, Data Science, and Quality Assurance.

• Curiosity, leadership qualities, accountability, and a commitment to high-quality craftsmanship in design. Preferred Skills:

• Experience within the supply chain, logistics, retail, or manufacturing adjacent domains.

• Familiarity with designing for highly technical users or complex operational workflows.

• Experience contributing to or actively managing a design system, including component libraries and pattern documentation.

• Knowledge of accessibility standards (e.g., WCAG) and inclusive design practices to ensure equitable user experiences.

• Prior experience mentoring or leading other designers, providing guidance and fostering design talent.

📝 Enhancement Note: The experience requirement is clearly defined as 5-8+ years, indicating a mid-to-senior level role. The emphasis on "complex, data-driven, multi-step workflows" and "enterprise-grade products" is crucial. Proficiency in Figma is a hard requirement. The preferred skills, particularly in supply chain/logistics and design system management, would significantly differentiate candidates.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end design projects that demonstrate problem-solving from discovery to delivery, highlighting your role and contributions.

• Include case studies detailing complex, data-heavy workflows and how you simplified them for users.

• Present examples of user research, including methodologies used, insights gained, and how they influenced design decisions.

• Demonstrate your ability to create user flows, wireframes, interactive prototypes, and high-fidelity UI designs, showcasing your Figma proficiency.

• Illustrate your understanding of system-level thinking and information architecture within enterprise software contexts.

• Provide evidence of collaboration with product managers and engineers, showing how you facilitated implementation and ensured UX fidelity. Process Documentation:

• Detail your approach to user research, including methods for participant recruitment, data collection, and synthesis of findings.

• Outline your process for iterative design and validation, including how you incorporated user feedback and usability testing results.

• Document your workflow for translating complex requirements into intuitive user flows and functional interfaces.

• Showcase your contribution to or management of design systems, including component creation, pattern definition, and documentation best practices.

📝 Enhancement Note: For a senior product designer role, the portfolio is paramount. It must clearly articulate the candidate's process, especially concerning complex data and workflows. Emphasis on user research, system thinking, and collaboration with technical teams is key. Demonstrating ownership and impact within past projects will be critical for evaluation.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior Product Designers with 5-8+ years of experience in remote roles, particularly in regions like Colombia, and considering the specialized nature of enterprise supply chain software, the estimated annual salary range would be between $70,000 - $110,000 USD. This range accounts for the company's enterprise focus and the need for specialized skills.

Benefits:

• Comprehensive health insurance (medical, dental, vision).

• Paid time off (vacation, sick leave, public holidays).

• Professional development budget for courses, conferences, and certifications.

• Opportunities for career advancement towards Principal Designer or Design Lead roles.

• Remote work stipend or home office setup allowance.

• Potential for performance-based bonuses or stock options.

• Access to cutting-edge design tools and technologies.

Working Hours: The standard working hours are typically 40 hours per week. While remote, adherence to core business hours for collaboration with global teams may be required, offering flexibility in scheduling around these critical touchpoints.

📝 Enhancement Note: As salary information was not provided, an estimated range has been calculated based on seniority, location (remote in Colombia, considering cost of living and market rates), and the specialized nature of enterprise software design. The benefits are extrapolated from typical offerings for full-time, remote, senior-level technical roles in the tech industry.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software / Supply Chain Management / Enterprise Planning. ToolsGroup operates within the critical sector of supply chain planning, providing advanced software solutions that optimize inventory, demand forecasting, and distribution for large enterprises. This context means the products are mission-critical, dealing with complex data and impacting significant business operations.

Company Size: ToolsGroup is a well-established company, likely falling into the medium to large enterprise category within the software sector, with hundreds to thousands of employees globally. This size suggests a structured environment with established processes but also room for individual impact and influence.

Founded: ToolsGroup has a history in supply chain optimization, founded in 1993. This longevity indicates stability, deep domain expertise, and a mature product offering that has evolved with industry demands.

Team Structure:

• The Product Design team likely consists of several designers, with this role expected to mentor junior members and contribute to design system leadership.

• Designers operate within cross-functional product teams, collaborating closely with Product Managers, Engineers, and potentially Data Scientists.

• The reporting structure would likely place the Product Designer under a Head of Product Design, Design Manager, or Director of Product, with direct interaction with senior product leadership and executive stakeholders. Methodology:

• Data-Driven Design: Decisions are informed by user research, analytics, and direct user feedback, emphasizing empirical evidence over pure intuition.

• User-Centered Approach: A strong focus on understanding and solving user problems, particularly for line-of-business users in complex operational environments.

• Agile Development Integration: Design processes are integrated within agile development cycles, requiring close collaboration and iterative feedback loops with engineering.

• Design System Adoption: A commitment to a unified design language and reusable components to ensure consistency and efficiency across products.

Company Website: https://www.toolsgroup.com/

📝 Enhancement Note: The company's focus on supply chain planning implies a B2B enterprise software environment. This means the design challenges will involve complex data visualization, intricate workflows, and catering to sophisticated, often non-technical, business users. The company's age and size suggest a stable organization with established processes and a significant market presence.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior Product Designer. It signifies a level of expertise where individuals are expected to independently lead design for significant product areas, mentor other designers, and significantly influence product strategy and design quality. This level requires strong problem-solving skills, deep understanding of user-centered design principles, and the ability to navigate complex stakeholder landscapes.

Reporting Structure: The Senior Product Designer will likely report to a Design Lead, Design Manager, or Head of Product. They will work in close collaboration with Product Managers and Engineering Leads within specific product squads or feature teams. The role involves influencing product strategy and design direction, requiring direct interaction with Product Management and potentially executive stakeholders.

Operations Impact: The impact of this role is direct and significant. By designing intuitive and efficient user experiences for ToolsGroup's supply chain planning systems, this designer will directly contribute to improving operational efficiency, reducing errors, enhancing decision-making for enterprise clients, and ultimately driving customer satisfaction and retention. Their work will have a tangible effect on the success of the company's flagship products and its clients' businesses.

Growth Opportunities:

• Leadership Progression: Clear pathways exist toward roles like Principal Designer, where one leads design for the most critical product initiatives and sets technical design direction, or Design Lead/Manager, focusing on team leadership, mentorship, and process improvement.

• Specialization: Deepening expertise in supply chain planning, enterprise UX, or design system architecture, becoming a subject matter expert within the organization.

• Strategic Influence: Growing influence on product strategy, roadmap prioritization, and the overall design culture and standards within ToolsGroup.

• Cross-functional Mastery: Developing advanced skills in collaborating with Product Management, Engineering, and business stakeholders to drive successful product outcomes.

📝 Enhancement Note: The "Senior Product Designer" title and the mention of "Principal Designer" or "Design Lead" pathways clearly indicate significant growth potential. The role demands not just execution but also strategic contribution and mentorship, offering a trajectory for seasoned designers looking to expand their influence and leadership.

🌐 Work Environment

Office Type: This is a fully remote position, offering flexibility and the ability to work from anywhere within the specified region (Colombia). The company likely supports remote collaboration tools and practices to maintain team cohesion and productivity.

Office Location(s): While the role is remote, the company, ToolsGroup, has a global presence with headquarters in Italy and offices in various regions. The specific remote designation for Colombia suggests that candidates in this region are preferred or that the company has established operations or legal entities there to support remote employment.

Workspace Context:

• Digital Collaboration: The primary workspace will be digital, relying on robust collaboration platforms (e.g., Slack, Microsoft Teams, Zoom) for communication and virtual whiteboarding tools (e.g., Miro, Mural) for design sessions.

• Design Tools: Access to industry-standard design and prototyping software, primarily Figma, is essential.

• Team Interaction: While remote, opportunities for virtual team meetings, design critiques, and cross-functional syncs will be frequent to foster a connected and collaborative environment.

Work Schedule: The role is full-time (40 hours per week). While remote, candidates will likely need to align with core business hours for meetings and collaborative sessions to ensure effective communication with global Product and Engineering teams. This often allows for flexible structuring of the workday around these critical touchpoints.

📝 Enhancement Note: The fully remote nature, specified for Colombia, is a key characteristic. This implies a need for strong self-management, excellent digital communication skills, and comfort with remote collaboration tools. The company's enterprise focus suggests that while flexible, there will be a need for reliable connectivity and availability during key business hours for client-facing product development.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter to assess basic qualifications, experience alignment, and cultural fit.

• Portfolio Review & Design Challenge: A session with hiring managers or senior designers to review your portfolio, discuss past projects in detail, and potentially present a focused design challenge. This may involve a take-home assignment or a live design exercise.

• Cross-functional Interviews: Interviews with Product Managers and Engineering Leads to evaluate collaboration skills, understanding of technical constraints, and ability to work within a team environment.

• Executive/Senior Leadership Interview: A final discussion with a senior leader (e.g., Head of Product, VP of Engineering) to assess strategic thinking, leadership potential, and overall alignment with company vision.

Portfolio Review Tips:

• Curate Effectively: Select 3-4 of your strongest projects that best showcase your experience with complex, data-driven enterprise software and workflow design.

• Tell a Story: For each project, clearly articulate the problem, your role, your process (research, ideation, design, testing), the challenges faced, and the impact of your solutions using metrics where possible.

• Highlight Process: Emphasize your design thinking, user research methodologies, and how you translated user needs into tangible design solutions. Use visuals like user flows, wireframes, and prototypes.

• Showcase Figma Skills: Ensure your UI designs are polished and demonstrate your proficiency with Figma, including any component-based design or design system contributions.

• Focus on Impact: Quantify the success of your designs whenever possible (e.g., increased user adoption, reduced task completion time, improved error rates).

Challenge Preparation:

• Understand the Domain: Familiarize yourself with supply chain planning concepts, common enterprise software challenges, and the types of users ToolsGroup serves.

• Focus on Process: Be prepared to articulate your approach to problem-solving, especially for ambiguous or data-intensive challenges.

• Think Systemically: Demonstrate an understanding of how individual design decisions fit into a larger system and impact overall user experience and business goals.

• Communicate Clearly: Practice presenting your thoughts and solutions concisely, anticipating questions about your rationale and trade-offs.

📝 Enhancement Note: The interview process is designed to assess a candidate's end-to-end design capabilities, collaboration skills, and strategic thinking, particularly relevant for a senior role in an enterprise SaaS environment. The portfolio review is crucial, requiring a deep dive into past work.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, wireframing, prototyping, and collaboration. Proficiency is a core requirement.

• Prototyping Tools: Beyond Figma, familiarity with other advanced prototyping tools may be beneficial for complex interactive prototypes.

• User Research Platforms: Tools for user recruitment, session recording, and analysis (e.g., UserTesting.com, Lookback, Maze).

• Collaboration Suites: Slack, Microsoft Teams, Zoom for daily communication and virtual meetings.

• Whiteboarding Tools: Miro, Mural for collaborative ideation, journey mapping, and workshop facilitation.

Analytics & Reporting:

• Product Analytics Tools: Familiarity with tools like Amplitude, Mixpanel, or Pendo to understand user behavior and measure design impact.

• Data Visualization Tools: Basic understanding of how data is presented in enterprise dashboards (e.g., Tableau, Power BI) might be helpful for context.

CRM & Automation:

• CRM Systems: While not a direct design tool, understanding how CRM data might influence user workflows or be integrated into the product can be advantageous.

• Project Management Tools: Jira, Asana, Trello for tracking design tasks and sprint progress.

📝 Enhancement Note: Figma is explicitly mentioned as a requirement. The other tools listed are standard for modern product design teams, especially those working remotely and collaboratively on enterprise software. The emphasis is on tools that facilitate design creation, user research, and team collaboration.

👥 Team Culture & Values

Operations Values:

• User Empathy: A deep commitment to understanding and advocating for the needs of enterprise users, particularly those in complex operational roles.

• Data-Driven Decision Making: Valuing insights derived from user research, analytics, and performance metrics to inform design choices.

• Craftsmanship & Excellence: A dedication to producing high-quality, polished, and effective design solutions that meet rigorous standards.

• Collaboration & Transparency: Fostering an environment where open communication, constructive feedback, and cross-functional teamwork are paramount.

• Continuous Improvement: A mindset focused on iterating, learning, and evolving processes and products to achieve better outcomes.

Collaboration Style:

• Cross-functional Integration: Designers are embedded within product teams, working hand-in-hand with Product Managers and Engineers from discovery through delivery.

• Constructive Feedback Loops: An open culture for design critiques and feedback sessions, encouraging honest and actionable input to elevate design quality.

• Knowledge Sharing: Encouraging the sharing of best practices, learnings, and design patterns across the design team and broader organization.

• Problem-Solving Focus: A collective approach to tackling complex challenges, leveraging diverse perspectives to find optimal solutions.

📝 Enhancement Note: The values emphasize user-centricity, data-informed decisions, and high-quality output, typical of successful enterprise software companies. The collaboration style highlights the integrated nature of design within agile product development teams.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Domain: Deeply understanding and designing for complex, data-intensive supply chain planning processes requires significant learning and analytical skill.

• Balancing User Needs with Business Requirements: Effectively translating intricate business logic and technical constraints into intuitive user experiences that satisfy both operational users and strategic objectives.

• Remote Collaboration Dynamics: Maintaining strong team cohesion, effective communication, and design alignment across a distributed team requires proactive effort and excellent digital collaboration skills.

• Evolving Design Systems: Contributing to and evolving a design system for a large enterprise product suite demands attention to detail, scalability, and consistency across numerous components and patterns.

Learning & Development Opportunities:

• Domain Expertise: Opportunities to become a subject matter expert in supply chain planning, logistics, and enterprise software UX.

• Advanced Design Skills: Further development in areas such as complex data visualization, interaction design for enterprise workflows, and leading design strategy.

• Mentorship & Leadership: Gaining experience in mentoring junior designers, leading design initiatives, and influencing product roadmaps.

• Industry Trends: Staying abreast of advancements in UX design, enterprise software, and supply chain technology through conferences, training, and internal knowledge sharing.

📝 Enhancement Note: The challenges are typical for senior roles in complex B2B SaaS environments, focusing on domain complexity, stakeholder management, and remote collaboration. The growth opportunities align with career progression towards leadership and specialization.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a highly complex, data-heavy workflow. What was your process, and what was the outcome?" (Focus on your structured approach, user research, and ability to simplify complexity.)

• "How do you ensure your designs meet the needs of both technical and non-technical users within an enterprise context?" (Highlight your user segmentation, empathy, and iterative validation strategies.)

• "Walk us through a project where you significantly influenced product strategy or roadmap based on user insights. What was your approach to stakeholder management?" (Emphasize your strategic thinking, data-driven advocacy, and communication skills.) Company & Culture Questions:

• "Based on your understanding of ToolsGroup and the supply chain industry, what do you see as the biggest UX challenges for our users?" (Demonstrate research into the company and industry, and apply your problem-solving lens.)

• "How do you contribute to a positive and productive remote team culture?" (Share examples of proactive communication, collaboration, and support for colleagues.)

• "How do you measure the success of your design work, particularly in an enterprise software context?" (Discuss relevant metrics, such as task completion rates, user satisfaction, adoption, and error reduction.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly define the problem, your specific role and contributions, the design process you followed (research, ideation, iteration, testing), key decisions and trade-offs, and the measurable impact of your solution.

• Showcase Process, Not Just Pixels: Emphasize your thinking, research, and how you arrived at the final design. Include artifacts like user flows, wireframes, and prototypes.

• Highlight Collaboration: Explain how you worked with Product Managers and Engineers, demonstrating your ability to integrate feedback and ensure successful implementation.

• Be Ready for Deep Dives: Anticipate detailed questions about your design choices, your research methodologies, and the challenges you encountered.

• Connect to ToolsGroup: Where possible, draw parallels between your past work and the types of problems ToolsGroup aims to solve, showing your understanding of their domain.

📝 Enhancement Note: Interview preparation should focus on demonstrating a structured, user-centric design process, strong collaboration skills, and the ability to handle complex enterprise challenges. The portfolio presentation is a critical component, requiring a narrative that highlights impact and process.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on the ToolsGroup careers portal.

• Tailor your resume: Highlight experience with enterprise software, complex workflows, data-driven design, and proficiency in Figma. Quantify achievements where possible.

• Prepare your portfolio: Curate 3-4 strong case studies showcasing end-to-end design processes for complex, data-heavy applications, emphasizing your role, methodology, and impact.

• Practice your presentation: Rehearse walking through your portfolio projects, focusing on clear storytelling, process explanation, and demonstrating your problem-solving skills.

• Research ToolsGroup: Understand their products, target market (supply chain planning), and company values to align your application and interview responses.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.