Senior Visual Designer

📍 Job Overview

Job Title: Senior Visual Designer

Company: ServiceTitan

Location: Bengaluru, Karnataka, India

Job Type: Full-time

Category: Design (Visual Design, UI/UX)

Date Posted: 2026-08-17

Experience Level: Mid-Senior Level (5-10 years)

Remote Status: On-site

🚀 Role Summary

• Shape and evolve ServiceTitan's visual design language across its enterprise SaaS product, influencing UI design, data visualization, and motion design.

• Innovate with AI-assisted design tools and generative image technologies to accelerate the creation of high-quality visual assets and concepts.

• Collaborate closely with cross-functional teams, including product designers, design technologists, and product managers, to deliver cohesive and impactful user experiences.

• Mentor junior designers, fostering growth in UI craft, animation principles, and design system utilization to elevate the team's overall design quality.

• Advocate for creative excellence and a strong visual identity that resonates with users in the home services industry, contributing to both product branding and marketing efforts.

📝 Enhancement Note: This role is specifically focused on Visual Design within a product development context, with a strong emphasis on UI, motion, and the integration of AI technologies. While the input mentions "Revenue Operations," this role is distinctly a Design position. The description has been tailored to reflect this, focusing on design responsibilities and required skills within the SaaS and AI domains.

📈 Primary Responsibilities

• Develop and refine ServiceTitan's visual design language, ensuring consistency and adherence to established design system pillars through UI design, data visualization, and motion design.

• Design and document motion and animation behaviors for UI elements, employing a solid understanding of animation principles (easing, timing, choreography) to enhance usability and user engagement.

• Leverage AI-assisted ideation, generative image tools, and prompt-driven asset production to efficiently generate high-quality visual assets, illustrations, and concepts.

• Create visually stunning and captivating interface designs, illustrations, iconography, and other visual assets that align with product strategy and marketing initiatives.

• Partner with the Design System team to grow and maintain best practices, guidance, and scalable components for ServiceTitan's visual design language.

• Collaborate effectively with product designers, design technologists, visual designers, and product managers throughout the product development lifecycle.

• Mentor junior designers, providing hands-on feedback and guidance on interface design, animation principles, and design system application.

• Advocate for design quality and consistency across the product, setting a high craft bar through exceptional execution and mentorship.

• Actively contribute unique and creative ideas, demonstrating a passion for continuous improvement and design innovation.

• Apply visual frameworks and patterns based on brand guidelines across both Marketing and Product domains.

📝 Enhancement Note: The responsibilities are structured to highlight the core visual design duties, the specific integration of AI tools, and the leadership/mentorship aspects expected of a Senior role. The emphasis is on creating visually compelling and functional design elements within a SaaS product environment.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Graphic Design, Visual Design, Interaction Design, or a related field is typically expected for a Senior Visual Designer role. Equivalent practical experience will also be considered.

Experience: 5-10 years of professional experience in visual design, with a significant portion focused on UI design for enterprise SaaS products. Proven experience in designing and shipping products involving AI technology is highly desirable.

Required Skills:

• A strong, diverse design portfolio showcasing relevant real-world UI and Visual Design work, including examples of complex interfaces and digital products.

• Proficiency in visual design foundations, including layout, typography, iconography, color theory, and composition.

• Demonstrated experience with AI-assisted ideation, generative image tools, and prompt-driven asset production.

• Proven experience designing motion for UI elements and illustrations, with a solid understanding of animation principles (easing, timing, choreography).

• Experience working with and contributing to a Design System, understanding its principles and application for scalable design.

• Excellent communication, collaboration, and interpersonal skills, with the ability to work effectively across diverse teams, cultures, and time zones.

• Ability to establish and maintain strong relationships with stakeholders across various departments.

• Experience providing constructive design feedback and a genuine desire for personal and professional growth. Preferred Skills:

• Experience designing specifically for AI-driven products or features.

• Familiarity with data visualization techniques and principles.

• Understanding of User Experience (UX) principles to complement visual design execution.

• Experience in the home services industry or with enterprise software for similar verticals.

📝 Enhancement Note: The required skills emphasize practical application, AI integration, and collaborative abilities. Preferred skills add depth for candidates looking to stand out, particularly regarding AI product design and industry-specific experience. The educational requirement is inferred based on industry standards for a senior-level design role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 detailed case studies demonstrating your end-to-end visual design process for complex UI projects, ideally within a SaaS environment.

• Include specific examples of how you've leveraged AI tools (generative image, ideation) in your workflow, detailing the benefits and outcomes achieved.

• Present examples of motion design for UI, illustrating your understanding of animation principles and their application to enhance user experience.

• Demonstrate contributions to or utilization of a Design System, highlighting your ability to maintain visual consistency and scalability.

• Include examples of visual assets created for product branding, marketing campaigns, or feature announcements, showcasing your versatility. Process Documentation:

• Detail your approach to translating user needs and product requirements into compelling visual designs.

• Explain your workflow for collaborating with product managers, designers, and developers, including handoff procedures.

• Illustrate how you use data and user feedback to inform and iterate on your visual design solutions.

• Provide examples of how you document motion design specifications and ensure accurate implementation by developers.

📝 Enhancement Note: Portfolio requirements are tailored to a visual designer role, emphasizing practical application of design skills, AI tool usage, and process documentation. The focus is on tangible evidence of design impact and workflow efficiency.

💵 Compensation & Benefits

Salary Range: For a Senior Visual Designer with 5-10 years of experience in Bengaluru, India, the estimated annual salary range is ₹1,500,000 to ₹2,500,000. This range is based on industry benchmarks for experienced design professionals in tech, considering the cost of living in Bengaluru and the specific requirements of an enterprise SaaS company like ServiceTitan.

Benefits:

• Comprehensive health insurance coverage (medical, dental, vision).

• Generous paid time off (PTO), including vacation, sick leave, and public holidays.

• Opportunities for professional development, including training, workshops, and conference attendance.

• Contribution towards learning and development, especially for AI design tools and advanced design techniques.

• Employee stock options or bonus programs (subject to company policy).

• Access to modern office facilities and collaborative workspaces.

• Potential for hybrid work arrangements or flexible working hours, as per team and company policy.

Working Hours: The standard working hours are typically 40 hours per week, aligning with India Standard Time (IST). While the role is on-site, there may be flexibility for occasional remote work or adjusted schedules based on project needs and team agreements.

📝 Enhancement Note: Salary is estimated based on typical compensation for senior design roles in Bengaluru, India, and adjusted for the enterprise SaaS context. Benefits are standardized for tech roles in the region, with specific emphasis on professional development relevant to AI and design.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software (Enterprise SaaS for Home Services). ServiceTitan is a leading player in digitizing and optimizing the home services industry, providing a comprehensive platform for businesses. This industry context means designs need to be practical, efficient, and user-friendly for a diverse range of users, from field technicians to office administrators.

Company Size: Large (1,000-5,000 employees). This size indicates a well-established organization with structured processes, dedicated teams (like Design Systems, Product Management), and opportunities for specialization. It also suggests a significant impact potential for design contributions.

Founded: 2012. ServiceTitan has a strong track record and has experienced rapid growth, indicating a dynamic and evolving environment. This history suggests a culture that values innovation and adaptability.

Team Structure: The Experience Design (XD) team is integral to ServiceTitan's mission. This Senior Visual Designer will report to the Group Manager, Visual Design. The team likely includes Product Designers, Visual Designers, Design Technologists, UX Researchers, and potentially Motion Designers. Collaboration is expected across Product Management, Engineering, and Marketing.

Methodology: ServiceTitan embraces creative design thinking and processes, shipping dozens of new templates and features monthly. They focus on data-informed solutions and measure success by customer success, indicating a user-centric and results-oriented approach. The explicit mention of AI technology integration suggests a forward-thinking methodology that incorporates cutting-edge tools.

Company Website: https://www.servicetitan.com/

📝 Enhancement Note: The company context is derived from the provided description and general knowledge about ServiceTitan. It emphasizes the industry, company size, and the collaborative nature of the design team, highlighting how these factors influence the daily work of a visual designer.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Visual Designer role, indicating a level of expertise and autonomy. The role requires not only excellent craft but also the ability to mentor junior designers and influence visual direction. It sits above junior and mid-level designer roles and is a key contributor within the design hierarchy.

Reporting Structure: The Senior Visual Designer reports to the Group Manager, Visual Design. This structure provides a clear line of leadership and support, while also allowing for significant individual contribution and project ownership. The role involves close collaboration with peers in Product Design, Design Technology, and Product Management.

Operations Impact: The visual design directly impacts the user experience, brand perception, and overall usability of ServiceTitan's enterprise SaaS product. By creating visually stunning, intuitive, and engaging interfaces, this role contributes to customer adoption, satisfaction, and retention. The integration of AI design tools also positions the role at the forefront of technological innovation within the company.

Growth Opportunities:

• Skill Advancement: Deepen expertise in AI-assisted design, generative AI tools, motion design, and data visualization. Potential to become a subject matter expert in specific design areas.

• Leadership Development: Transition into a Lead Visual Designer role, taking on more strategic oversight and team management responsibilities. Opportunities to lead design initiatives and mentor a larger group of designers.

• Cross-functional Exposure: Gain deeper understanding of product strategy, marketing objectives, and engineering challenges through close collaboration, potentially leading to broader product design roles.

• Industry Recognition: Contribute to high-impact designs for a leading enterprise SaaS product, building a strong portfolio and professional reputation.

📝 Enhancement Note: This analysis focuses on the career trajectory and impact specific to a Senior Visual Designer role within a growing tech company, highlighting opportunities for both technical and leadership growth.

🌐 Work Environment

Office Type: The role is described as "On-site," indicating a traditional office environment. This suggests a focus on in-person collaboration, team synergy, and direct mentorship.

Office Location(s): Bengaluru, Karnataka, India. This location is a major tech hub, offering access to a vibrant ecosystem of talent and innovation.

Workspace Context:

• Collaborative Environment: The emphasis on close collaboration with product designers, design technologists, and product managers suggests an open and interactive workspace designed to foster teamwork.

• Tools & Technology: Access to industry-standard design software, AI design tools, and potentially a robust design system infrastructure. High-performance workstations are likely provided.

• Team Interaction: Frequent opportunities for design critiques, brainstorming sessions, and knowledge sharing with a dedicated design team and cross-functional partners.

Work Schedule: Standard 40-hour work week, aligned with IST. While on-site, there may be some flexibility depending on project demands and team agreements, but the primary expectation is presence in the office for collaborative work.

📝 Enhancement Note: The work environment description is inferred from the "On-site" requirement and the nature of a collaborative design team within a tech company. It focuses on the benefits and expectations of an office-based role for designers.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or Recruiter call to assess basic qualifications, experience, and cultural fit.

• Portfolio Review: A dedicated session where candidates present their portfolio, discussing case studies, design process, and specific contributions, particularly highlighting AI tool usage and motion design. This is a critical step for visual designers.

• Hiring Manager Interview: In-depth discussion with the Group Manager, Visual Design, focusing on design philosophy, leadership potential, and alignment with team goals.

• Team/Cross-functional Interviews: Meetings with other designers, product managers, or design technologists to assess collaboration skills and design thinking.

• Design Challenge/Exercise (Potential): Candidates may be asked to complete a small design exercise or present a solution to a hypothetical problem, focusing on visual execution, problem-solving, and AI integration.

Portfolio Review Tips:

• Storytelling: Structure your portfolio around compelling narratives for each case study, clearly articulating the problem, your role, your process (including AI tool usage), the solution, and the impact.

• Visual Craft: Ensure high-quality visuals, clear typography, and well-executed layouts. Showcase the aesthetic appeal and attention to detail in your work.

• AI Integration: Explicitly highlight how you've used AI tools. Detail the prompts, the tools used, the iterative process, and the specific benefits or efficiencies gained.

• Motion Design Examples: Include video examples or interactive prototypes demonstrating your motion design skills. Explain the rationale behind your animation choices.

• Design System Contribution: If applicable, showcase examples of how you've used or contributed to design systems, emphasizing consistency and scalability.

• Conciseness: Be prepared to walk through your portfolio efficiently, focusing on the most relevant projects.

Challenge Preparation:

• Understand the Problem: Carefully analyze any design challenge prompt, identifying the core user needs and business objectives.

• Process First: Outline your design process, including research, ideation (mentioning AI tools), sketching, wireframing, prototyping, and visual design.

• Visual Execution: Focus on delivering a polished visual design that aligns with ServiceTitan's brand and product context.

• Rationale: Be ready to articulate the reasoning behind every design decision, especially regarding visual choices, AI tool application, and motion.

📝 Enhancement Note: This section outlines a typical interview process for a senior design role in a tech company, with specific emphasis on portfolio presentation and the integration of AI tools, which is a key differentiator for this role.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Likely the primary tool for UI design, prototyping, and collaboration.

• Adobe Creative Suite: Photoshop, Illustrator for asset creation, illustration, and image manipulation.

• After Effects / Principle / similar: For motion design and animation prototyping.

• AI Design Tools: Generative AI platforms (e.g., Midjourney, DALL-E, Stable Diffusion) for ideation, asset generation, and concept exploration. Prompt engineering skills will be crucial.

Analytics & Reporting:

• While not directly a designer's tool, understanding how to interpret data from tools like Amplitude, Google Analytics, or internal analytics platforms will be beneficial for data-informed design decisions.

• Familiarity with A/B testing platforms might be advantageous. CRM & Automation:

• Not directly applicable to the designer role, but understanding how the product integrates with CRM systems (like Salesforce) or other business automation tools could provide context.

📝 Enhancement Note: This section lists the essential design tools and technologies, with a specific focus on AI tools and motion design software, reflecting the requirements of the job description.

👥 Team Culture & Values

Operations Values:

• Customer Success: A core value at ServiceTitan, meaning designs should directly contribute to making users' lives easier and their businesses more successful.

• Innovation & Creativity: Encouragement to explore new ideas, technologies (like AI), and design approaches to solve problems in novel ways.

• Excellence & Craftsmanship: A commitment to high-quality design execution, attention to detail, and a pursuit of visual perfection.

• Collaboration & Teamwork: Emphasis on working together, sharing knowledge, and supporting team members to achieve collective goals.

• Data-Driven Decisions: Using insights from data and user feedback to inform design choices and measure impact.

Collaboration Style:

• Cross-functional Integration: Designers are expected to work closely with product managers, engineers, and marketers, acting as key partners in the product development process.

• Open Feedback Culture: A willingness to give and receive constructive criticism to continuously improve designs and foster team growth.

• Knowledge Sharing: Encouraging the sharing of best practices, new tools, and design trends within the team.

• Agile & Iterative: Embracing an iterative design process where designs are refined based on feedback and evolving requirements.

📝 Enhancement Note: These values and collaboration styles are inferred from the company description and typical tech company culture, with a specific nod to the emphasis on AI and customer success.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Innovation with Scalability: Effectively integrating cutting-edge AI design tools and techniques while ensuring designs remain consistent with the existing design system and product strategy.

• Designing for Diverse Users: Catering to a broad range of users in the home services industry, from tech-savvy managers to field technicians who may have varying levels of digital literacy.

• Rapid Iteration: Keeping pace with the company's rapid release cycle (dozens of features monthly) while maintaining high design quality and user experience.

• Staying Ahead of AI Trends: Continuously learning and adapting to the rapidly evolving landscape of AI design tools and their applications.

Learning & Development Opportunities:

• AI Design Specialization: Opportunities to become a leader in applying AI tools to visual design workflows.

• Mentorship Programs: Formal or informal mentorship from senior design leaders and opportunities to mentor junior designers.

• Industry Conferences & Workshops: Support for attending design and AI-focused events to stay current with industry trends and network.

• Design System Evolution: Involvement in shaping and expanding the company's design system, a critical asset for enterprise products.

📝 Enhancement Note: Challenges are identified based on the role's responsibilities, the company's stated goals (rapid iteration, AI integration), and the nature of enterprise SaaS design. Growth opportunities are aligned with these challenges and career progression paths.

💡 Interview Preparation

Strategy Questions:

• "Describe your process for integrating AI tools into your visual design workflow. What are the benefits and limitations you've encountered?"

• "How do you ensure visual consistency across a large SaaS product while also pushing creative boundaries?"

• "Walk us through a challenging UI design project where you had to balance user needs with business objectives. How did you approach it?"

• "Describe your experience with motion design. How do you decide when and how to use animation to enhance a user interface?" Company & Culture Questions:

• "What interests you about ServiceTitan and our mission in the home services industry?"

• "How do you approach collaborating with product managers and engineers who may have different priorities?"

• "How do you stay updated on the latest design trends and AI technologies?"

• "Describe a time you mentored a junior designer. What was your approach and what was the outcome?" Portfolio Presentation Strategy:

• Structure: Begin with a brief overview of your design philosophy and then dive into 2-3 key case studies.

• AI Emphasis: For each relevant project, clearly articulate the AI tools used, the specific prompts or techniques, and the resulting impact or efficiency gains.

• Motion Examples: Embed or link to clear examples of motion design, explaining the intended user experience and technical implementation considerations.

• Design System Context: If applicable, show how your work aligns with or contributes to a design system.

• Conciseness & Clarity: Practice your presentation to ensure it's within the allotted time and easy to understand, focusing on your problem-solving skills and design rationale.

📝 Enhancement Note: Interview questions are crafted to probe the candidate's experience with AI, motion design, collaboration, and their strategic thinking, directly aligning with the job description's requirements.

📌 Application Steps

To apply for this Senior Visual Designer position:

• Submit your application through the provided Workday link.

• Portfolio Customization: Ensure your portfolio prominently features case studies showcasing your UI design skills, motion design capabilities, and, crucially, your experience with AI-assisted design tools and generative image production. Tailor your project selection to highlight relevant SaaS experience.

• Resume Optimization: Clearly articulate your years of experience, specific skills in visual design, UI, motion, AI tools, and design systems. Quantify achievements where possible, focusing on impact.

• Interview Preparation: Practice presenting your portfolio, focusing on storytelling, design rationale, and your collaborative process. Be ready to discuss your approach to AI integration and mentorship.

• Company Research: Familiarize yourself with ServiceTitan's product, its mission in the home services industry, and its recent design efforts or announcements. Understand their commitment to innovation and customer success.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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