Senior UX/UI Designer (w/m/d) Depotplattform Retail

📍 Job Overview

Job Title: Senior UX/UI Designer (w/m/d) Depotplattform Retail

Company: DekaBank Deutsche Girozentrale

Location: Frankfurt am Main, Hesse, Germany

Job Type: Full-time

Category: UX/UI Design, Product Design, Digital Experience

Date Posted: September 03, 2026

Experience Level: Mid-Senior Level (5-10 years)

Remote Status: On-site

🚀 Role Summary

• Design and visualize holistic customer journeys across all relevant touchpoints to ensure consistent, user-centric digital experiences.

• Translate complex retail securities and brokerage process requirements into intuitive, user-friendly digital solutions.

• Develop high-quality user interfaces, wireframes, mockups, and interactive prototypes for the depot platform.

• Contribute to the evolution and standardization of the company's design system and design tokens.

• Collaborate closely with Product Owners, development teams, and business stakeholders to integrate UX perspectives into product conception and implementation.

📝 Enhancement Note: While the original listing is for a UX/UI Designer, the emphasis on "Depotplattform" (depot platform) and "Retail" within a financial institution (DekaBank) strongly suggests a focus on financial services technology, specifically within retail banking or investment platforms. This role will likely involve designing user experiences for investment accounts, trading interfaces, and financial advisory tools. The "w/m/d" (weiblich/männlich/divers) designation is standard in Germany for inclusivity.

📈 Primary Responsibilities

• Customer Journey Mapping & End-to-End Experience Design: Develop, analyze, and visualize comprehensive customer journeys for retail securities processes, ensuring seamless and intuitive user experiences across all digital touchpoints.

• User-Centered UX Conception: Translate complex business requirements and user needs into clear, actionable UX concepts and designs for the depot platform, prioritizing usability and accessibility.

• UI Design & Prototyping: Create detailed wireframes, high-fidelity mockups, and interactive prototypes to effectively communicate design solutions and user flows to stakeholders and development teams.

• Design System Management & Enhancement: Actively contribute to the development, maintenance, and standardization of the company's design system, including components and design tokens, ensuring design consistency and scalability.

• Cross-functional Collaboration & Stakeholder Engagement: Work collaboratively within cross-functional teams (Product Owners, Developers, Business Analysts) to advocate for user needs, gather feedback, and ensure successful implementation of design solutions.

• Quality Assurance & Process Improvement: Ensure a high standard of design quality for all digital products and continuously refine existing design processes and standards to improve efficiency and effectiveness.

📝 Enhancement Note: The responsibilities clearly point to a senior-level role requiring strategic thinking in customer journey design and a hands-on approach to UI/UX creation. The mention of "Wertpapier- oder Brokerage-Prozesse" (securities or brokerage processes) and "Depotplattform" is crucial for candidates to understand the specific domain.

🎓 Skills & Qualifications

Education:

• A completed university degree in UX/UI Design, Interaction Design, Media Informatics, or a comparable qualification. Experience:

• Several years of professional experience as a UX/UI Designer in a digital environment.

• Demonstrated experience in designing and optimizing customer journeys and digital products, ideally within the financial industry.

• Proven experience in designing user experiences for securities or brokerage processes. Required Skills:

• Strong proficiency in UX/UI design principles and methodologies.

• Expertise in translating complex requirements into intuitive, user-centered digital solutions.

• Hands-on experience with common UX/UI design and prototyping tools (e.g., Figma, Sketch, Adobe XD, Axure).

• Practical experience in developing and maintaining design systems, understanding their structure and scalability.

• Experience working in interdisciplinary teams, understanding the interface between design and development.

• Excellent communication skills in German and English. Preferred Skills:

• Experience specifically within the financial industry, particularly with retail banking, investment platforms, or brokerage services.

• Knowledge of Design Tokens and their application in design systems.

• Familiarity with agile development methodologies.

📝 Enhancement Note: The emphasis on "mehrjährige Berufserfahrung" (several years of professional experience) and experience with "Wertpapier- oder Brokerage-Prozesse" clearly indicates a need for a seasoned professional. The preference for financial industry experience is a significant qualifier.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end design process for at least two complex digital products or features, ideally within finance or a regulated industry.

• Demonstrate proficiency in customer journey mapping, including analysis, visualization, and integration into design solutions.

• Provide case studies highlighting the translation of complex requirements into intuitive, user-centered UX/UI designs.

• Include examples of wireframes, mockups, and interactive prototypes, detailing the design decisions and user flows.

• Present contributions to or management of a design system, including component libraries and standardization efforts.

• Illustrate cross-functional collaboration and stakeholder management through project examples. Process Documentation:

• Detailed case studies explaining the problem, your role, the design process, key decisions, and the impact of your contributions.

• Visual documentation of customer journey maps, user flows, wireframes, and high-fidelity mockups.

• Examples of how user research or feedback was incorporated into the design process and led to iterative improvements.

• Documentation of contributions to design system evolution, including component creation, standardization, and implementation guidance.

📝 Enhancement Note: For a Senior UX/UI Designer role, a strong portfolio is paramount. It should not only showcase visual design skills but also the strategic thinking behind the designs, the understanding of user needs, and the ability to navigate complex requirements within a specific industry. Demonstrating experience with financial processes will be a significant advantage.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for Senior UX/UI Designers in Frankfurt, Germany, with 5-10 years of experience in the financial sector, the estimated annual gross salary range is €65,000 - €85,000. This range can vary based on the candidate's specific qualifications, interview performance, and negotiation. Benefits:

• Modern Work Environment: Access to a contemporary and well-equipped workspace.

• Professional Development Opportunities: Support for continuous learning, including training, workshops, and potential for further certifications.

• Inclusive Corporate Culture: Commitment to diversity, equity, and inclusion, fostering a supportive and collaborative atmosphere.

• Career Growth: Opportunities for advancement within the DekaBank's digital and design teams.

• Employee Benefits: Standard benefits package often includes competitive vacation days, company pension schemes, and potential for flexible working arrangements (though this role is on-site).

Working Hours:

• The role is full-time, typically around 40 hours per week. While this specific position is on-site, DekaBank may offer some flexibility within standard working hours, subject to team and business needs.

📝 Enhancement Note: Salary estimates are based on data for similar roles in Frankfurt, Germany, considering the experience level and the financial industry context. The benefits listed are derived from the company description and common offerings in the German banking sector.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services / Banking / Investment Management. DekaBank is the central securities service provider for the German savings banks, playing a crucial role in the German financial market by developing and distributing investment products and providing financial advisory services.

Company Size: DekaBank is a large financial institution, part of the Sparkassen-Finanzgruppe. While exact employee numbers for the specific division aren't provided, the parent organization is substantial, indicating a structured corporate environment with established processes and significant resources. This size implies opportunities for specialized roles and career progression, but also a need for strong process adherence.

Founded: DekaBank was founded in 1918, giving it a long history and deep roots in the German financial landscape. This heritage suggests a stable, established organization with a strong focus on reliability and long-term strategy.

Team Structure:

• The Senior UX/UI Designer will likely be part of a dedicated digital product team or a broader UX/UI department focused on the retail banking and investment platform.

• This team will include Product Owners, UX/UI Designers, potentially UX Researchers, and will work closely with software development teams (developers, testers) and business stakeholders from the retail securities and brokerage divisions.

• The reporting structure would typically involve a Head of UX/UI or a Product Lead, with direct collaboration across various functional areas. Methodology:

• Data-Driven Design: Emphasis on using user data, analytics, and feedback to inform design decisions and measure impact.

• Agile & Iterative Development: Likely operating within an agile framework, with iterative design sprints and close collaboration with development teams.

• User-Centricity: A core principle of ensuring all designs are focused on meeting the needs and expectations of retail customers and internal stakeholders.

• Design System Implementation: A structured approach to creating and maintaining a consistent and scalable design language across digital products.

Company Website: https://www.deka.de/

📝 Enhancement Note: Understanding DekaBank's position as the central securities service provider for savings banks is key. This means the role has a significant impact on how retail customers interact with essential financial services, requiring a blend of user empathy and robust, compliant design.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior-level position, indicating a significant level of autonomy, responsibility, and expected contribution to strategic design decisions. The role requires not just execution but also the ability to influence design direction, mentor junior designers, and drive process improvements.

Reporting Structure: The Senior UX/UI Designer will report to a design lead or product manager and will work closely with cross-functional teams, including Product Owners, developers, and business unit representatives. This structure allows for both focused design work and broad collaboration.

Operations Impact: The UX/UI Designer's work directly impacts the usability, efficiency, and overall customer satisfaction of the DekaBank's depot platform. This role is critical in enhancing customer engagement, facilitating smoother financial transactions, and ultimately contributing to the bank's digital transformation goals and competitive positioning in the retail investment market.

Growth Opportunities:

• Leadership in Design: Potential to lead design initiatives, mentor junior designers, and contribute to the strategic direction of UX/UI within DekaBank.

• Specialization: Deepen expertise in financial services UX, customer journey optimization, or design system architecture.

• Cross-functional Mobility: Opportunities to move into Product Ownership roles or specialized areas within digital transformation.

• Continuous Learning: Access to training, conferences, and resources to stay current with UX/UI trends and financial industry innovations.

📝 Enhancement Note: The "Senior" title implies that candidates are expected to bring not just technical skills but also strategic thinking, leadership potential, and the ability to drive design initiatives forward within a large financial institution.

🌐 Work Environment

Office Type: The role is on-site, indicating a traditional office-based work environment within DekaBank's facilities in Frankfurt am Main. This suggests a professional corporate setting.

Office Location(s): Frankfurt am Main, Hesse, Germany. This is a major financial hub in Germany, offering excellent infrastructure and accessibility.

Workspace Context:

• Collaborative Environment: The emphasis on cross-functional collaboration suggests an open and interactive workspace designed to foster teamwork between designers, product managers, and developers.

• Tools & Technology: Access to modern design tools and potentially a well-defined IT infrastructure to support design and development workflows.

• Team Interaction: Opportunities for regular team meetings, design critiques, and collaborative brainstorming sessions.

Work Schedule: A standard full-time work schedule of approximately 40 hours per week is expected. While on-site, there might be some degree of flexibility within core business hours, subject to company policy and team needs.

📝 Enhancement Note: The on-site nature of the role emphasizes the importance of in-person collaboration, team integration, and active participation in the corporate culture of a large financial institution.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of CV and portfolio to assess qualifications and experience.

• Hiring Manager Interview: Discussion with Sigrid Jung (or another designated hiring manager) to assess fit, motivation, and high-level experience.

• Technical/Design Interview: A deep dive into UX/UI skills, design process, and problem-solving abilities, likely involving a portfolio walkthrough and potentially a design challenge.

• Team/Cross-functional Interview: Meeting with Product Owners, developers, or other team members to evaluate collaboration skills and cultural fit.

• Final Interview: Potentially with a senior leader to discuss strategic alignment and overall suitability for the role.

Portfolio Review Tips:

• Highlight Relevance: Clearly showcase projects related to financial services, retail platforms, or complex process design. Emphasize any experience with securities or brokerage platforms.

• Showcase Process: Detail your step-by-step design thinking, from problem definition and user research to ideation, prototyping, testing, and implementation.

• Quantify Impact: Wherever possible, use metrics to demonstrate the success of your designs (e.g., improved conversion rates, reduced task completion times, increased user satisfaction scores).

• Design System Contributions: If you have experience with design systems, provide specific examples of components you designed, how you contributed to standardization, or how you used design tokens.

• Clear Communication: Be prepared to articulate your design decisions clearly and concisely, explaining the "why" behind your choices.

Challenge Preparation:

• Be ready for a potential design challenge that might involve analyzing a specific user problem related to retail banking or investment, proposing a solution, and sketching out key screens or user flows.

• Practice explaining complex design concepts and trade-offs effectively.

• Prepare to discuss how you would approach designing for a regulated industry like finance, considering compliance and security.

📝 Enhancement Note: The interview process for a senior role at a financial institution will likely be thorough, with a strong emphasis on both technical design skills and an understanding of the financial domain. A well-curated portfolio that highlights relevant experience is crucial.

🛠 Tools & Technology Stack

Primary Tools:

• UX/UI Design: Figma, Sketch, Adobe XD (or similar industry-standard tools for wireframing, mockups, and prototyping).

• Prototyping: InVision, Axure, or built-in features of design tools for interactive prototypes.

• Design Systems: Experience with creating, maintaining, or contributing to design systems.

• Design Tokens: Familiarity with the concept and application of design tokens for scalable design.

Analytics & Reporting:

• While not a primary responsibility for a designer, familiarity with analytics tools (e.g., Google Analytics, Adobe Analytics) and understanding how to interpret user behavior data to inform design decisions is beneficial.

• Experience with A/B testing concepts is also a plus. CRM & Automation:

• Not directly applicable to the core design responsibilities, but an understanding of how CRM systems and automation tools might influence user journeys or data availability for design insights could be advantageous.

📝 Enhancement Note: Proficiency in industry-standard design tools and a strong understanding of design systems are essential. Experience with design tokens is specifically mentioned as desirable.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A fundamental value, ensuring that customer needs and experiences are at the forefront of all design decisions.

• Quality & Professionalism: A commitment to delivering high-quality work with a professional approach, especially critical in the financial sector.

• Collaboration & Teamwork: Fostering an environment where diverse perspectives are valued and integrated to achieve common goals.

• Innovation & Continuous Improvement: Encouraging new ideas and a proactive approach to refining processes and digital experiences.

• Responsibility & Accountability: Taking ownership of designs and their impact, particularly concerning financial data and customer trust.

Collaboration Style:

• Cross-functional Integration: Working closely with Product Owners, developers, business analysts, and other stakeholders to ensure alignment and effective execution.

• Open Communication: Encouraging transparent and constructive feedback within the design team and across departments.

• Knowledge Sharing: Promoting the sharing of best practices, learnings, and insights to elevate the collective expertise of the team.

• Agile Mindset: Adapting to changing requirements and embracing iterative design processes in collaboration with development cycles.

📝 Enhancement Note: DekaBank emphasizes inclusivity and diversity. The culture likely values collaboration, professionalism, and a forward-thinking approach to digital transformation within the stable framework of a financial institution.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for a Regulated Industry: Navigating complex compliance requirements, security protocols, and data privacy regulations inherent in financial services while still creating intuitive user experiences.

• Balancing Stakeholder Needs: Managing diverse requirements and expectations from various internal stakeholders (e.g., Product, Compliance, IT, Business Units) while advocating for the end-user.

• Evolving Design Systems: Keeping pace with the rapid evolution of design trends and technologies while ensuring the design system remains robust, scalable, and relevant for a large organization.

• Integrating Legacy Systems: Potentially working with or around older systems, requiring creative solutions to bridge gaps and deliver modern user experiences.

Learning & Development Opportunities:

• Financial Services UX Mastery: Deepening expertise in the nuances of user experience design within the banking and investment sector.

• Design System Architecture: Opportunities to contribute significantly to the strategic development and governance of the company's design system.

• Leadership & Mentorship: Developing leadership skills by mentoring junior designers and potentially leading design projects.

• Industry Trends: Staying abreast of the latest advancements in UX/UI design, fintech, and digital banking through internal training and external conferences.

📝 Enhancement Note: The challenges highlight the unique complexities of working in a regulated financial environment. Growth opportunities are geared towards deepening expertise and developing leadership within a specialized domain.

💡 Interview Preparation

Strategy Questions:

• "How would you approach designing a new feature for a retail investment platform, considering both user needs and regulatory compliance?" (Focus on process, user research, and understanding constraints.)

• "Describe a time you had to balance conflicting requirements from different stakeholders. How did you resolve it, and what was the outcome?" (Demonstrate negotiation, communication, and problem-solving skills.)

• "How do you ensure your designs are user-centric, especially when dealing with complex financial products or processes?" (Highlight user research methods, empathy, and iterative design.)

• "Walk us through your process for developing or evolving a design system. What are the key considerations for scalability and consistency?" (Showcase understanding of design system principles and practical application.) Company & Culture Questions:

• "What interests you specifically about DekaBank and its role in the German financial market?" (Research DekaBank's mission, values, and market position.)

• "How do you see your role contributing to our digital transformation goals?" (Connect your skills to the company's strategic objectives.)

• "Describe your ideal collaborative environment. How do you typically work with developers and product managers?" (Align your style with the company's emphasis on cross-functional teamwork.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly outline the problem, your role, the challenges, your design process, key decisions, and the measurable results.

• Highlight Financial/Complex Projects: Prioritize examples that showcase your ability to handle complex requirements, user journeys, or regulated environments.

• Showcase Design System Work: If applicable, dedicate a section or specific examples to your contributions to design systems, including components and tokens.

• Be Ready for Deep Dives: Prepare to answer detailed questions about your design choices, the tools you used, and how you incorporated feedback.

• Demonstrate Enthusiasm: Show your passion for creating impactful digital experiences that meet both user needs and business objectives.

📝 Enhancement Note: Interview preparation should focus on demonstrating a blend of strong UX/UI fundamentals, specific experience relevant to financial services, and the ability to navigate a corporate, regulated environment.

📌 Application Steps

To apply for this Senior UX/UI Designer position:

• Submit your application through the provided career portal link on karriere.deka.de.

• Tailor Your Resume: Highlight experience in UX/UI design, customer journey mapping, design systems, and any relevant financial industry experience. Use keywords from the job description.

• Curate Your Portfolio: Select 2-3 of your strongest projects that best demonstrate your skills in designing complex digital products, ideally with a focus on financial services or regulated industries. Ensure your portfolio clearly outlines your process and impact.

• Prepare for Design Challenges: Familiarize yourself with common UX/UI interview challenges and practice articulating your design thinking process.

• Research DekaBank: Understand the company's business, its position in the market, and its commitment to digital transformation to tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.