Senior UX/UI Designer -

📍 Job Overview

Job Title: Senior UX/UI Designer

Company: DEPT®

Location: Skopje, North Macedonia

Job Type: Full-Time

Category: Experience & Engineering / Digital Design

Date Posted: May 07, 2026

Experience Level: 5-10 Years

Remote Status: Hybrid

🚀 Role Summary

• Drive the establishment and growth of a new UX/UI department within DEPT®'s Skopje offices, focusing on delivering top-tier digital experiences for international clients.

• Lead the end-to-end design process, from strategic insights and user journey mapping to wireframing and high-fidelity visual interface design, ensuring alignment with robust design principles.

• Act as a key design evangelist, fostering a strong design-driven culture through knowledge sharing, best practices, and collaborative problem-solving with global DEPT® teams.

• Effectively present design concepts, rationale, and outcomes to clients and stakeholders, expertly managing feedback and driving consensus.

• Collaborate within multidisciplinary teams, bridging the gap between technology and marketing to create exceptional, engaging digital experiences that build lasting client relationships.

📝 Enhancement Note: The role emphasizes building a new design function in Skopje, requiring a candidate who can not only design but also influence and shape a team and its culture. This is a "hands-on" leadership role with significant potential for impact.

📈 Primary Responsibilities

• Translate complex business strategies and user insights into intuitive user journeys, detailed wireframes, and compelling visual interface designs that adhere to established design principles and best practices.

• Champion the design vision by presenting work, articulating design rationale, and actively soliciting and incorporating feedback from clients and internal stakeholders to refine solutions.

• Engage in close collaboration with DEPT®'s global design and engineering teams across Europe, contributing to the successful delivery of digital transformation projects for a diverse international client portfolio.

• Actively contribute to fostering a strong, collaborative design-driven culture within the Skopje office and the broader DEPT® network through proactive knowledge sharing, mentoring, and the promotion of design best practices.

• Take ownership of design quality and innovation, pushing the boundaries of creative execution to ensure DEPT®'s deliverables consistently exceed client expectations and industry standards.

• Play a pivotal role in the strategic development and implementation of design systems, ensuring consistency, scalability, and efficiency across multiple client projects.

• Explore and integrate emerging design technologies and methodologies, including motion design and AI-powered tools, to enhance user experiences and maintain a competitive edge.

📝 Enhancement Note: The responsibilities highlight a blend of individual contribution (design execution) and leadership (team culture, client presentations, global collaboration), typical of a senior role tasked with building a new capability.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong educational background in Design, Human-Computer Interaction, Digital Media, or a related field is implied by the experience requirements and the nature of the role. Candidates with equivalent practical experience will be strongly considered.

Experience: Minimum of 6+ years of progressive experience as a UX/UI Designer, preferably within a digital agency environment or for a renowned international brand, with a proven track record of successfully delivering diverse digital design projects for large-scale clients.

Required Skills:

• UX/UI Design Proficiency: Demonstrated expertise in translating strategic objectives and user insights into effective user journeys, wireframes, prototypes, and polished visual interface designs.

• Figma Mastery: Advanced proficiency in Figma for wireframing, prototyping, and collaborative design workflows.

• Design Systems Experience: Proven ability to create, maintain, and leverage design systems to ensure consistency and scalability across projects.

• Client Presentation & Communication: Exceptional verbal and written communication skills, with a strong capability to present design concepts persuasively to clients and stakeholders, manage feedback, and drive decision-making.

• Collaborative Teamwork: Experience working effectively within multidisciplinary teams, including developers, strategists, and project managers, to achieve shared project goals.

• English Proficiency: Working proficiency in English, both written and spoken, to facilitate seamless communication with international clients and colleagues.

• Initiative & Proactivity: A self-starter attitude, comfortable taking initiative, challenging conventions, and driving design forward.

Preferred Skills:

• Motion Design: Experience with motion design tools like Jitter to create dynamic and engaging user interfaces.

• AI Tools in Design: Familiarity with AI-powered tools that can enhance the design process, such as generative design aids or AI-driven prototyping.

• Agency/Consulting Background: Previous experience in a fast-paced agency or consulting environment, accustomed to client-facing roles and diverse project demands.

• Portfolio Development: Ability to create and maintain a compelling portfolio showcasing a range of design skills and project success.

📝 Enhancement Note: The emphasis on specific tools like Figma and Design Systems, along with the requirement for 6+ years of experience in agency or large brand settings, indicates a need for a seasoned professional capable of independent work and strategic influence from day one.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive and well-organized digital portfolio (website or PDF) is mandatory, showcasing a diverse range of UX/UI design projects for established brands.

• The portfolio should clearly demonstrate your ability to translate strategy and insights into tangible design solutions, including user journeys, wireframes, and high-fidelity visual designs.

• Evidence of your experience with Figma and Design Systems should be prominently featured, with examples of how you've utilized them to drive efficiency and consistency.

Process Documentation:

• Candidates should be prepared to discuss their personal design process, including methodologies for user research, ideation, wireframing, prototyping, and visual design.

• Documentation or evidence of experience in creating and maintaining Design Systems, including component libraries, style guides, and governance documentation, is highly valued.

• Examples of how you've collaborated with development teams to ensure accurate implementation of designs and how you've managed feedback loops for iterative design improvements will be beneficial.

📝 Enhancement Note: For a senior UX/UI role, particularly one focused on building a department, the portfolio is critical. It needs to demonstrate not just design execution but also strategic thinking, process ownership, and the ability to articulate complex design decisions.

💵 Compensation & Benefits

Salary Range: Given the Senior UX/UI Designer title, 6+ years of experience, and the location in Skopje, North Macedonia, a competitive salary range is estimated to be between €30,000 - €50,000 annually. This estimate is based on industry benchmarks for senior design roles in European markets, adjusted for the cost of living in North Macedonia, and DEPT®'s positioning as a leading global agency.

Benefits:

• Transparent Career Development and Pay: Clear pathways for career progression and transparent salary structures.

• Flexible Hybrid Working Policy: Ability to balance on-site collaboration with remote flexibility.

• Supportive and Healthy Company Culture: A rewarding environment focused on well-being and positive team dynamics.

• Supplemental and Additional Health Insurance: Comprehensive health coverage beyond standard provisions.

• Pension Scheme: Participation in a third-pillar pension fund for long-term financial security.

• Referral Bonus Program: Incentives for successfully referring new talent to DEPT®.

• OpenUp Health Platform Contribution: Access to mental well-being resources and support.

• Multisport Programme: Contribution towards physical health and fitness activities.

• Training and Certifications: Opportunities for continuous learning and professional development to enhance skills and career growth.

Working Hours: A standard full-time workweek is expected, likely around 40 hours, with the flexibility offered by the hybrid policy allowing for some adaptation of daily schedules.

📝 Enhancement Note: Salary estimation is based on general market data for senior design roles in comparable European locations and DEPT®'s known compensation practices for talent in their regional hubs. Specifics will be discussed during the hiring process.

🎯 Team & Company Context

🏢 Company Culture

Industry: DEPT® operates at the intersection of Technology and Marketing, positioning itself as a "Growth Invention" company. This involves leveraging digital expertise to help ambitious brands achieve faster growth through innovative solutions across Brand & Media, Experience, Commerce, CRM, and Technology & Data. The specific unit this role joins, Experience & Engineering, blends technical development with design to create engaging digital experiences for clients like Lufthansa, Inter Milan, and Gant.

Company Size: DEPT® is a large, global organization with over 4,000 specialists. This size offers the benefits of a global network, diverse client opportunities, and established processes, while the initiative to build a new department in Skopje suggests an entrepreneurial spirit and a desire for localized growth within the larger structure.

Founded: DEPT® was founded in 2015, rapidly growing into a significant player in the digital transformation space. Its relatively young age and rapid expansion contribute to a dynamic and innovative culture. The company has held a Certified B Corp status since 2021, indicating a strong commitment to social and environmental responsibility.

Team Structure:

• The Skopje office is looking to establish a new UX/UI department, which will likely start small and grow under the leadership of this Senior UX/UI Designer.

• This role will collaborate extensively with DEPT®'s existing, globally distributed Experience & Engineering teams, fostering a matrixed reporting and collaboration structure.

Methodology:

• DEPT® emphasizes a "Growth Invention" approach, combining technology and marketing expertise to drive client growth. This means a focus on data-driven insights, rapid prototyping, iterative development, and a strong understanding of both user needs and business objectives.

• The company culture values being "better together, relentlessly curious, and get sh*t done," suggesting a collaborative, inquisitive, and results-oriented work environment.

Company Website: https://www.deptagency.com/

📝 Enhancement Note: Understanding DEPT® as a "Growth Invention" company is key. It implies a focus on innovation, speed, and measurable business impact, which will be central to the design work and team culture.

📈 Career & Growth Analysis

Operations Career Level: This role is defined as "Senior UX/UI Designer," indicating a position of significant experience and responsibility. It is a critical leadership role, especially in the context of establishing a new department. The individual is expected to not only execute high-level design work but also to mentor junior designers, influence design strategy, and contribute to team building.

Reporting Structure: While not explicitly detailed, a Senior Designer establishing a new department would typically report to a Country Manager, Head of Experience & Engineering for the region, or a Global Head of Design. They would then be responsible for building and potentially managing a team of designers beneath them as the department grows.

Operations Impact: The primary impact of this role will be on DEPT®'s ability to deliver exceptional digital experiences for its international clients from the Skopje hub. Success means enhancing client satisfaction, driving new business opportunities through strong design capabilities, and establishing Skopje as a center of design excellence within the DEPT® network. This directly contributes to the company's "Growth Invention" mission by enabling clients to grow faster.

Growth Opportunities:

• Leadership Development: Opportunity to build and lead a new design team, developing management and team-building skills.

• Strategic Design Influence: Play a key role in shaping DEPT®'s design strategy for clients and contributing to the overall growth of the Experience & Engineering unit.

• Skill Expansion: Gain exposure to a wide range of international clients and industries, and potentially develop expertise in emerging areas like AI in design and advanced motion graphics.

• Global Collaboration: Work with diverse, international teams, broadening professional networks and understanding of global design trends.

• Career Progression: Potential to advance into roles such as Design Lead, Head of Design, or Director of Experience, depending on performance and departmental growth.

📝 Enhancement Note: The "pipelining" nature of the role suggests that while the active hiring process is in summer, the company is looking ahead and identifying key talent for future growth. This senior position offers a unique opportunity to shape a design function from its inception.

🌐 Work Environment

Office Type: The role is described as "hybrid," indicating a blend of working from DEPT®'s Skopje office and working remotely. This suggests a modern office environment designed to facilitate collaboration and focused work.

Office Location(s): The primary location is Skopje, North Macedonia. Specific details about the office's amenities or accessibility are not provided but can be expected to align with a professional agency setting.

Workspace Context:

• Collaborative Environment: The hybrid model and the company's emphasis on being "better together" suggest an office space conducive to team meetings, brainstorming sessions, and cross-functional collaboration.

• Tools and Technology: As a digital agency, DEPT® will provide access to industry-standard design software, hardware, and collaboration tools necessary for high-quality UX/UI work. Proficiency with Figma and Design Systems is a must, implying these are central to the workflow.

• Team Interaction: The role involves close interaction with local colleagues in Skopje and extensive collaboration with global DEPT® teams, requiring strong communication and digital collaboration skills.

Work Schedule: A standard 40-hour workweek is typical for full-time positions, with flexibility offered through the hybrid policy. The focus is on delivering results and meeting client deadlines, rather than strict adherence to hours.

📝 Enhancement Note: The "hybrid" work arrangement implies that candidates should be comfortable with a mix of in-office and remote work, and prepared to travel occasionally if required for client meetings or global team gatherings, though this is not explicitly stated.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio to assess experience, skills, and cultural fit.

• Portfolio Presentation & Discussion: A session where you will present your portfolio, detailing your design process, problem-solving approach, and the impact of your work on specific projects. Be prepared to discuss your experience with Figma and Design Systems in detail.

• Skills & Culture Interview: Interviews with hiring managers and potential team members to assess your technical expertise, communication skills, collaborative abilities, and alignment with DEPT®'s values (better together, relentlessly curious, get sh*t done).

• Case Study/Challenge (Potential): You may be asked to complete a design challenge or case study, either pre-interview or as part of the process, to evaluate your practical design skills and problem-solving approach in a timed setting.

• Final Interview: A discussion with senior leadership to finalize the decision and discuss terms.

Portfolio Review Tips:

• Showcase Impact: Clearly articulate the business goals, user problems, and the results achieved through your designs. Use metrics where possible (e.g., conversion rate improvements, user satisfaction scores).

• Detail Your Process: Walk interviewers through your thought process, from initial research and ideation to wireframing, prototyping, and final visual design. Explain why you made certain design decisions.

• Highlight Figma & Design Systems: Provide specific examples of how you've utilized Figma's advanced features and how you've contributed to or leveraged design systems to ensure consistency and efficiency.

• Tailor to DEPT®: Research DEPT®'s clients and recent work. If possible, subtly tailor your presentation to show how your skills align with their style and industry focus.

• Prepare for Questions: Anticipate questions about your collaboration style, how you handle feedback, your approach to challenging design problems, and your experience with international clients.

Challenge Preparation:

• If a design challenge is presented, focus on understanding the brief thoroughly.

• Prioritize a structured approach: define the problem, outline your proposed solution, and clearly articulate the rationale behind your design choices.

• For a UX/UI challenge, consider both user needs and business objectives.

• Be mindful of time constraints and aim for a clear, well-reasoned output rather than an overly polished final product, unless specified.

📝 Enhancement Note: The "pipelining" note suggests the active process starts in summer. Candidates should prepare for a thorough evaluation, with a strong emphasis on portfolio demonstration and the ability to articulate their design process and strategic thinking.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: This is a mandatory tool for wireframing, prototyping, UI design, and collaboration. Proficiency with its advanced features, collaboration capabilities, and component-based design is essential.

• Design Systems: Experience in creating, managing, or contributing to design systems is a core requirement. This includes understanding component libraries, style guides, and governance protocols.

Analytics & Reporting:

• While not explicitly listed as a primary tool, a Senior UX/UI Designer is expected to be familiar with analytics platforms (e.g., Google Analytics, Mixpanel, Hotjar) to understand user behavior and inform design decisions.

CRM & Automation:

• Not directly applicable to the core UX/UI design function, but understanding how designs integrate with broader CRM and marketing automation platforms can be an advantage.

📝 Enhancement Note: The explicit mention of Figma and Design Systems as "a must" signifies their central role in DEPT®'s design workflow. Candidates should be prepared to demonstrate deep expertise in these areas.

👥 Team Culture & Values

Operations Values:

• Better Together: Emphasizes collaboration, teamwork, and mutual support across global teams and disciplines to achieve shared success.

• Relentlessly Curious: Encourages continuous learning, exploration of new ideas and technologies, and a proactive approach to problem-solving.

Collaboration Style:

• Global & Cross-Functional: Expect a highly collaborative environment with colleagues across different time zones and functional areas (marketing, technology, data, engineering).

• Design-Driven Culture: The role is intended to foster and champion a design-centric approach within the organization, encouraging design thinking at all levels.

• Knowledge Sharing: A culture that values open communication, sharing best practices, and collective learning to elevate the entire team's capabilities.

📝 Enhancement Note: The three core values—Better Together, Relentlessly Curious, and Get Sh*t Done—are fundamental to understanding DEPT®'s work ethic and team dynamics. Candidates should be prepared to illustrate how they embody these values.

⚡ Challenges & Growth Opportunities

Challenges:

• Building a New Department: Establishing a UX/UI function from the ground up in Skopje requires significant initiative, strategic planning, and the ability to define processes and build a team culture.

• Balancing Global Standards with Local Execution: Ensuring consistent design quality and adherence to global standards while adapting to local capabilities and client needs.

• Client Management & Stakeholder Alignment: Effectively managing expectations and feedback from diverse international clients, who may have varying levels of design maturity.

• Staying Ahead of Trends: The fast-paced digital landscape demands continuous learning to integrate new tools (like AI in design) and methodologies.

Learning & Development Opportunities:

• Leadership and Team Building: Developing skills in managing, mentoring, and growing a design team.

• Strategic Design Impact: Opportunity to influence the design direction for major international brands and contribute to DEPT®'s "Growth Invention" strategy.

• Exposure to Diverse Industries: Working with a broad range of clients across various sectors, expanding industry knowledge and design adaptability.

• Continuous Skill Enhancement: Access to training, development programs, and certifications to stay at the forefront of UX/UI design and related technologies.

📝 Enhancement Note: The primary challenge and opportunity lie in the pioneering nature of this role – shaping a new design hub for DEPT® in Skopje. This requires a blend of strong design acumen and entrepreneurial drive.

💡 Interview Preparation

Strategy Questions:

• "How would you approach building a UX/UI department from scratch in a new location like Skopje, considering DEPT®'s global presence and client needs?" (Focus on phased approach, talent acquisition, process definition, and culture building.)

• "Describe a time you had to present a complex design solution to skeptical stakeholders. How did you manage their feedback and gain buy-in?" (Emphasize communication, empathy, data-driven arguments, and iterative refinement.)

Company & Culture Questions:

• "How do you embody DEPT®'s values of 'Better Together,' 'Relentlessly Curious,' and 'Get Sh*t Done' in your daily work?" (Provide specific examples for each value.)

• "What is your experience working in a hybrid or remote environment, and how do you ensure effective collaboration and communication across teams?" (Highlight tools and strategies for remote teamwork.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem, your role, the process you followed, the solutions you designed, and the impact/results achieved.

• Showcase Figma & Design Systems: Be ready to demonstrate specific examples of your work within Figma, including how you've utilized its features for collaboration, prototyping, and component management. Explain your philosophy and experience with design systems.

• Quantify Impact: Wherever possible, use metrics to demonstrate the success of your designs (e.g., conversion rate improvements, user satisfaction scores, task completion times).

• Be Ready for Deep Dives: Interviewers will likely ask detailed questions about specific design decisions, your problem-solving approach, and your collaboration with developers and other stakeholders.

📝 Enhancement Note: Candidates should prepare to articulate their vision for a design department, demonstrate their mastery of Figma and design systems, and convincingly showcase how their work drives business growth for clients.

📌 Application Steps

To apply for this Senior UX/UI Designer position:

• Submit your application through the provided link on greenhouse.io.

• Portfolio Customization: Ensure your portfolio prominently features your strongest UX/UI projects, with a clear emphasis on your experience with Figma and Design Systems. Highlight case studies that demonstrate your ability to translate strategy into impactful visual designs for large brands.

• Resume Optimization: Tailor your resume to highlight your 6+ years of relevant experience, focusing on achievements in agency or renowned brand settings. Use keywords like UX/UI Design, Figma, Design Systems, Wireframing, Visual Interface Design, Client Presentations, and Stakeholder Management.

• Interview Preparation: Practice articulating your design process, problem-solving strategies, and experience with collaboration. Be ready to present your portfolio and discuss how you embody DEPT®'s core values.

• Company Research: Familiarize yourself with DEPT®'s "Growth Invention" philosophy, their client portfolio, and their commitment to Certified B Corp status. Understand how your role contributes to their mission.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.