Senior UX Strategist

📍 Job Overview

Job Title: Senior UX Strategist

Company: Jobgether (Partner Company)

Location: United States

Job Type: Contract

Category: User Experience (UX) Strategy / Design

Date Posted: 2026-07-27

Experience Level: Senior (10+ years)

Remote Status: Fully Remote

🚀 Role Summary

• Lead end-to-end experience strategy for complex, mission-driven digital projects, balancing customer needs, business objectives, content structures, and technical realities.

• Define user experiences for digital transformation initiatives, creating scalable experience frameworks and guiding implementation across various industries.

• Develop strategic UX deliverables such as personas, user journeys, service blueprints, workflows, and information architecture frameworks.

• Shape digital experiences for public-facing platforms and internal administrative or operational systems within regulated environments.

• This contract role requires a strategic thinker with strong systems thinking and content strategy expertise to navigate ambiguity and turn complex challenges into clear UX solutions.

📝 Enhancement Note: This role is presented as a contract position managed by Jobgether on behalf of a partner company. The focus on "mission-driven digital projects," "regulated environments," and "public-sector" suggests a potential emphasis on government, education, or healthcare sectors where robust process, compliance, and user data privacy are paramount. The "Senior" title and 10+ years of experience indicate a need for demonstrated leadership and independent project execution.

📈 Primary Responsibilities

• Own and drive the UX strategy from discovery through delivery across complex digital initiatives, ensuring alignment with project goals and user needs.

• Lead stakeholder research, discovery sessions, interviews, and comprehensive requirements gathering, particularly in complex or ambiguous environments.

• Translate intricate user needs, business objectives, policy requirements, and technical constraints into actionable and clear experience strategies.

• Define overarching experience principles, success criteria, and structural approaches that effectively guide subsequent design and development decisions.

• Develop strategic UX artifacts including detailed personas, comprehensive user journeys, service blueprints, detailed workflows, and robust information architecture frameworks.

• Create and refine content strategies with a strong focus on structure, hierarchy, clarity, accessibility, and the development of scalable content experiences.

• Design and implement content models and strategic frameworks that support reusable, maintainable, and efficient digital systems.

• Define UX approaches that meticulously consider CMS architecture, data models, system integrations, complex workflows, and technical limitations.

• Guide and oversee the user experience for both public-facing platforms and critical internal administrative and operational systems.

• Collaborate closely with product designers to ensure that design patterns and systems are strategically aligned with overarching goals and technical requirements.

• Provide essential UX leadership, quality oversight, and expert recommendations throughout the entire implementation lifecycle.

• Partner effectively with engineering teams and technical stakeholders to proactively identify potential risks and ensure the feasibility of proposed solutions.

• Facilitate critical workshops, strategic presentations, and in-depth discussions with clients and key project stakeholders to drive consensus and alignment.

📝 Enhancement Note: The responsibilities emphasize a strong focus on strategic planning and high-level UX design, rather than pure visual design execution. The mention of "policy requirements," "regulated environments," and "system constraints" highlights the need for a candidate who can navigate complex organizational structures and compliance frameworks. The emphasis on content strategy and modeling is also a key differentiator for this role.

🎓 Skills & Qualifications

Education: Not explicitly specified, but a Bachelor's or Master's degree in Human-Computer Interaction, Design, Computer Science, or a related field is often expected for senior roles.

Experience: 10+ years of progressive experience in UX strategy, experience design, information architecture, or a closely related discipline.

Required Skills:

• Proven expertise in leading UX strategy for complex CMS-backed and data-driven digital platforms.

• Deep understanding of information architecture principles, content modeling techniques, and system-level UX design.

• Demonstrated ability to operate independently, make critical strategic decisions, and guide projects with minimal oversight.

• Strong client-facing communication skills, including extensive experience with workshop facilitation and strategic presentations.

• Proficiency in creating strategic UX deliverables such as user journeys, conceptual frameworks, content models, and experience principles.

• Familiarity with Content Management System (CMS) platforms and the processes involved in digital product implementation.

• Ability to collaborate effectively with diverse teams, including designers, engineers, product managers, and business stakeholders.

• Comfortable working in iterative, project-based environments and engaging in detailed technical discussions.

• Systems thinking: Ability to understand and design complex, interconnected systems.

• Content strategy: Expertise in defining content structure, hierarchy, and scalable content experiences. Preferred Skills:

• Experience working in policy-driven, regulated, enterprise, government, education, or public-sector environments.