Senior Product Designer - Mariana Tek (Remote)

📍 Job Overview

Job Title: Senior Product Designer - Mariana Tek (Remote)

Company: Xplor

Location: Toronto, Ontario, Canada

Job Type: Full-time

Category: Product Design / UX/UI

Date Posted: 2026-08-21

Experience Level: 5-10 years

Remote Status: Fully Remote

🚀 Role Summary

• Drive the end-to-end user experience design for Mariana Tek, a leading vertical SaaS platform for boutique fitness studios.

• Develop intuitive and efficient design solutions for complex web and mobile applications, encompassing class scheduling, booking, inventory management, and point-of-sale (POS) systems.

• Collaborate closely with product managers, engineers, and other stakeholders to define and execute product strategies that align user needs with business objectives.

• Lead complex design initiatives, mentor junior designers, and contribute to the evolution of product strategy and visual design standards.

• Champion user-centered design principles and leverage user research to inform and validate design decisions, ensuring a world-class consumer and business management experience.

📝 Enhancement Note: The core function of this role is to translate complex business requirements for boutique fitness studios into seamless user experiences. This involves not only UI design but also a deep understanding of user workflows, business processes, and the technical constraints of SaaS platforms. The emphasis on "end-to-end business management capabilities" and "world-class consumer experiences" highlights the dual nature of the product's user base.

📈 Primary Responsibilities

• Conceptualize, design, and deliver exceptional user experiences for the Mariana Tek platform, focusing on both studio management and consumer-facing features.

• Create detailed wireframes, user flows, interactive prototypes, and high-fidelity mockups to effectively communicate design ideas and solutions.

• Conduct and synthesize user research, including interviews, usability testing, and surveys, to gather insights and validate design hypotheses.

• Collaborate with engineering teams to ensure designs are technically feasible and implemented with high fidelity, understanding front-end development constraints (HTML, CSS, JavaScript).

• Develop and maintain a robust design system that ensures consistency, scalability, and efficiency across the Mariana Tek product suite.

• Actively participate in product strategy discussions, contributing design expertise to shape the product roadmap and identify new opportunities.

• Lead design reviews, provide constructive feedback, and mentor other designers, fostering a culture of design excellence.

• Define and track key design metrics to measure the impact and success of design initiatives on user engagement and business outcomes.

📝 Enhancement Note: Given the "Senior" title and emphasis on leading initiatives, responsibilities will extend beyond individual contribution to include strategic input, process ownership, and team enablement. The role requires a proactive approach to identifying design challenges and opportunities within the SaaS landscape for fitness businesses.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a Bachelor's or Master's degree in Design, Human-Computer Interaction, Computer Science, or a related field is often preferred for senior design roles. Equivalent practical experience will also be considered.

Experience: Minimum of 5 years of professional experience in UX/UI Design, with a strong track record of successfully delivering complex web and mobile applications. Previous experience in a Lead or Senior Product Designer role is highly preferred.

Required Skills:

• UX/UI Design Mastery: Proven expertise in user-centered design principles, usability heuristics, information architecture, and interaction design.

• Design Tools Proficiency: Advanced skills in Figma (primary tool), including its collaborative features and component libraries.

• Design Thinking Methodology: Deep understanding and practical application of design thinking processes for problem-solving and innovation.

• Prototyping & Wireframing: Ability to create clear and effective wireframes, user flows, and interactive prototypes at various fidelity levels.

• User Research Acumen: Experience planning, conducting, and synthesizing user research (interviews, usability testing, surveys) to drive design decisions.

• Technical Communication: Solid understanding of front-end development technologies (HTML, CSS, JavaScript) and the ability to communicate effectively with engineers regarding technical feasibility and implementation details.

• Communication & Presentation: Excellent verbal, written, and visual communication skills, with the ability to articulate complex design concepts and rationale to diverse audiences, including executive stakeholders.

• Problem-Solving: Demonstrated ability to break down complex problems into actionable, user-centric design solutions.

• Leadership & Mentorship: Proven ability to lead design initiatives independently, influence stakeholders, and mentor junior team members.

Preferred Skills:

• B2B SaaS Experience: Prior experience designing for Software-as-a-Service platforms, particularly in a business-to-business context.

• AI in Design: Familiarity with leveraging AI tools for design, research, and content generation (e.g., Co-pilot, Figma Make, Miro AI).

• Front-end Development: Proficiency in front-end coding (HTML, CSS) for prototyping or understanding component development.

• Design Systems: Experience in building, maintaining, or contributing significantly to comprehensive design systems.

• Fitness/Membership Industry Knowledge: Understanding of the operational challenges and user needs within the boutique fitness or membership-based industry.

📝 Enhancement Note: The "Bonus Skillsets" clearly indicate a preference for candidates with experience in B2B SaaS and familiarity with AI tools, suggesting the company is forward-thinking and values efficiency through technology. The emphasis on Figma as the primary tool is a critical technical requirement.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies: A robust portfolio showcasing 3-5 detailed case studies that demonstrate your end-to-end design process for complex web and mobile applications.

• Problem/Solution Framing: Each case study should clearly articulate the problem statement, user needs, business goals, and how your design solutions addressed them.

• Process Visualization: Include visual representations of your design process, such as user flows, wireframes, prototypes, and high-fidelity mockups.

• Research & Validation: Showcase examples of user research, usability testing, and how insights were integrated into design iterations.

• Impact & Outcomes: Quantify the impact of your designs with relevant metrics (e.g., conversion rates, user satisfaction, efficiency gains) and demonstrate ROI where possible.

• Tool Proficiency: Explicitly highlight your expertise with Figma and other relevant design and prototyping tools.

Process Documentation:

• Workflow Design: Demonstrate experience in mapping out and optimizing complex user workflows for business management software.

• System Integration: Show an understanding of how design integrates with technical systems, particularly within a SaaS environment.

• Design System Contribution: If applicable, include examples of contributions to or leadership of design system development and maintenance.

• Iterative Design: Illustrate a process of iterative design, including how feedback was gathered and incorporated.

📝 Enhancement Note: For a Senior Product Designer role, the portfolio is paramount. It's not just about showcasing pretty UI, but about demonstrating strategic thinking, problem-solving skills, and a deep understanding of the design process from research to implementation and impact measurement. Case studies should highlight complexity and leadership.

💵 Compensation & Benefits

Salary Range: CAD $100,000 - $130,000 annually.

Benefits:

• Paid Parental Leave: Comprehensive benefit programs to support new parents.

• #GiveBackDays: Three additional paid days off per year to volunteer and contribute to the local community.

• Diversity & Inclusion Initiatives: Active participation in D&I Council and Global Mentorship Programs, fostering an inclusive workplace.

• Mental Health Support: Access to free mental health resources and support services.

• Flexible Working Arrangements: Opportunities for flexible work schedules and arrangements to promote work-life balance.

• Global Network: Access to a global network of talented colleagues and resources.

• Growth Tools: Provision of tools and resources to support professional development and rapid growth.

Working Hours: The role is listed with an implied 40-hour work week, typical for full-time positions, with the added benefit of flexible working arrangements.

📝 Enhancement Note: The salary range provided is a good benchmark for a Senior Product Designer in Toronto, Canada, with 5-10 years of experience in a specialized SaaS environment. The benefits package is competitive, emphasizing work-life balance, community involvement, and employee well-being.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology (Vertical Software, SaaS), with a focus on Fitness and Wellbeing, and Service-Based Industries. Xplor powers experiences at the heart of everyday life, simplifying operations and elevating customer experiences for membership-based businesses.

Company Size: Xplor is a global company, processing over $47 billion in payments annually for more than 130,000 businesses in 72+ countries. This indicates a large, established organization with significant market reach and resources.

Founded: While the founding date isn't explicitly stated, Xplor is backed by prominent investors like Advent International, Battery Ventures, and Silver Lake, suggesting a company with substantial growth and strategic backing.

Team Structure:

• The Senior Product Designer will be part of the Mariana Tek product team, which focuses on the boutique fitness studio SaaS platform.

• This team operates within the broader "Product Management SaaS" department and the "Fitness and Wellbeing" division.

• Collaboration is expected to be cross-functional, involving Product Managers, Engineers, and potentially Marketing and Sales teams.

• As a senior member, there will be opportunities to mentor and guide other designers within the team. Methodology:

• Data-Driven Design: Emphasis on leveraging user research and data analytics to inform design decisions.

• Agile Development: Likely follows agile methodologies, requiring close collaboration with engineering and iterative design processes.

• User-Centricity: A core value is to simplify operations and elevate customer experiences, indicating a strong focus on user needs.

• Continuous Improvement: The company culture encourages finding better ways and owning outcomes, promoting a mindset of ongoing optimization and innovation.

Company Website: https://xplor.com/careers/

📝 Enhancement Note: Xplor's scale and investor backing suggest a dynamic, growth-oriented environment. The company's mission to power everyday experiences and its diverse industry verticals point to a broad technological scope. The specific mention of "Mariana Tek" indicates a focus on a particular product line within Xplor's portfolio.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior Individual Contributor within the Product Management SaaS department, specifically within the Fitness and Wellbeing division. It requires a high degree of autonomy, strategic input, and the ability to lead complex design initiatives. The expectation is for the individual to act as a design leader on the Mariana Tek product.

Reporting Structure: While not explicitly stated, a Senior Product Designer typically reports to a Design Lead, Head of Product Design, or a Group Product Manager. The role involves significant collaboration with Product Managers and Engineering leads.

Operations Impact: The impact of this role is significant, directly influencing the usability, efficiency, and adoption of the Mariana Tek SaaS platform. By creating intuitive interfaces for studio operations (scheduling, POS, inventory) and enhancing consumer booking experiences, the designer contributes directly to Xplor's mission of simplifying business operations and increasing revenue for their clients. This operational efficiency for clients translates directly to Xplor's success.

Growth Opportunities:

• Leadership Development: Opportunity to lead major design projects, mentor junior designers, and potentially grow into a Design Lead or Managerial role within Xplor's product organization.

• Skill Specialization: Deepen expertise in B2B SaaS design, fitness industry technology, and potentially emerging areas like AI-assisted design.

• Cross-functional Exposure: Gain experience working across various departments and contributing to strategic product planning.

• Impactful Projects: Work on products that directly impact the success of thousands of small to medium-sized businesses, offering a tangible sense of accomplishment.

• Global Exposure: As part of a global company, opportunities may arise for collaboration on international product initiatives.

📝 Enhancement Note: The "Senior" designation implies a path towards greater strategic influence and potential leadership. The emphasis on "pushing the boundaries of product strategy and visual craft" suggests a role where innovation and forward-thinking are encouraged, paving the way for career advancement.

🌐 Work Environment

Office Type: This is a fully remote position. Xplor offers flexible working arrangements, indicating a modern, distributed work environment that prioritizes employee autonomy and work-life balance.

Office Location(s): While the role is remote, the primary location mentioned is Toronto, Ontario, Canada, suggesting a strong presence or focus in this region. Xplor operates globally, with offices likely in various international locations to support its extensive client base.

Workspace Context:

• Remote Collaboration: Expect to utilize a suite of digital collaboration tools (e.g., Slack, Zoom, Miro, Figma) to connect with team members across different geographies and time zones.

• Technology Stack: Access to industry-standard design software, particularly Figma, and potentially AI-assisted design tools.

• Team Interaction: While remote, the culture emphasizes "winning together" and finding "better ways," suggesting active participation in virtual team meetings, design critiques, and collaborative brainstorming sessions.

• Flexibility: The remote nature combined with flexible working arrangements allows for a personalized work environment conducive to focused design work and effective communication.

Work Schedule: Standard full-time hours (approximately 40 hours per week) are expected, with flexibility in scheduling to accommodate different time zones and personal needs, as per Xplor's flexible working arrangements policy.

📝 Enhancement Note: The fully remote nature is a key aspect, requiring strong self-discipline and communication skills. The "flexible working arrangements" suggest that while core hours might exist for collaboration, there's latitude in how the workday is structured.

📄 Application & Portfolio Review Process

Interview Process: The specific stages are not detailed, but a typical Senior Product Designer interview process at a SaaS company would include:

• Initial Screening: HR or Recruiter call to assess basic qualifications, cultural fit, and salary expectations.

• Portfolio Review & Design Challenge: A deep dive into your portfolio, discussing specific case studies. This may be followed by a take-home design challenge or an in-person/virtual whiteboard exercise focused on problem-solving and design thinking.

• Cross-functional Interviews: Meetings with Product Managers and Engineering Leads to assess collaboration skills, technical understanding, and strategic thinking.

• Hiring Manager Interview: Discussion about leadership potential, mentorship abilities, and overall fit with the team and company values.

• Final Round/Executive Interview: Potentially a final conversation with a senior leader to confirm alignment.

Portfolio Review Tips:

• Curate Selectively: Choose 3-5 of your strongest, most relevant case studies that showcase complex problem-solving and end-to-end design execution.

• Tell a Story: For each case study, clearly articulate the problem, your role, the process you followed, the solutions you designed, and the measurable impact. Use visuals effectively.

• Highlight Figma Expertise: Be prepared to walk through your Figma files, demonstrating your proficiency with components, auto-layout, prototyping, and collaboration features.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs (e.g., increased conversion, reduced support tickets, improved task completion time).

• Address B2B SaaS: If you have B2B SaaS experience, emphasize it. If not, draw parallels from your experience in other complex application designs.

• Mention "moonshot": Remember to include the word "moonshot" at the top of your message to the Hiring Manager when applying, as per the job description instructions.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with the boutique fitness industry, common studio operations (scheduling, memberships, POS), and consumer booking experiences.

• Practice Problem Decomposition: Be ready to break down ambiguous problems into smaller, manageable parts.

• Whiteboard Skills: Practice sketching user flows, wireframes, and system diagrams on a whiteboard or digital equivalent.

• Articulate Your Process: Be ready to explain your design rationale clearly and concisely, justifying your decisions based on user needs and business goals.

• Consider AI: Think about how AI could potentially enhance the Mariana Tek platform or the design process itself, given the "bonus skillsets."

📝 Enhancement Note: The explicit instruction to include "moonshot" is a unique requirement that tests attention to detail. The interview process will likely heavily scrutinize the portfolio for depth of process and demonstrable impact, especially within a SaaS context.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design tool for UI design, wireframing, prototyping, and collaboration. Proficiency is essential.

• Design Systems: Experience with creating, managing, or utilizing design systems for consistency and scalability.

• Prototyping Tools: Likely includes Figma's built-in prototyping capabilities, and potentially others like InVision or Adobe XD for specific use cases.

Analytics & Reporting:

• User Analytics Platforms: Familiarity with tools like Google Analytics, Mixpanel, or Amplitude to understand user behavior and measure design impact.

• Heatmaps & Session Replays: Tools such as Hotjar or FullStory for qualitative insights into user interactions.

• Reporting Dashboards: Ability to interpret and potentially contribute to dashboards that track product performance and user engagement.

CRM & Automation:

• CRM Systems: While not directly a design tool, understanding how design impacts CRM data and workflows (e.g., lead capture, customer support) is beneficial.

• Workflow Automation Concepts: Awareness of how automation impacts user experience, especially within a SaaS context for business operations.

AI & Emerging Tech:

• AI Design Assistants: Familiarity with tools like Co-pilot, Figma Make, or Miro AI for enhancing design and research workflows.

• AI Concepts: Understanding of how AI can be integrated into SaaS products to improve user experience or business efficiency.

📝 Enhancement Note: The explicit mention of Figma as the primary tool and AI tools as bonus skillsets highlights the company's current technology focus and future direction. Understanding how design integrates with analytics and business processes within a SaaS environment is crucial.

👥 Team Culture & Values

Operations Values:

• Find a better way: Encourages innovation, continuous improvement, and seeking more efficient solutions in design and process.

• Do the right thing: Emphasizes ethical design practices, user advocacy, and making decisions that benefit users and the business responsibly.

• Say it straight: Promotes clear, honest, and transparent communication within the team and with stakeholders, crucial for design feedback and collaboration.

• Win together: Fosters a collaborative spirit, where designers work closely with product, engineering, and other teams to achieve shared goals and collective success.

• Own the outcome: Encourages accountability and taking responsibility for the success and impact of design initiatives, from conception to deployment and beyond.

Collaboration Style:

• Cross-functional Integration: Strong emphasis on working collaboratively with Product Management and Engineering to ensure designs are aligned with strategy and technically feasible.

• Iterative Feedback Loops: Expect a culture of regular design reviews, critiques, and feedback sessions to refine designs and ensure quality.

• Knowledge Sharing: Encourages sharing of best practices, insights from research, and learnings from design challenges to elevate the entire team's capabilities.

• Agile Partnership: Close partnership with development teams in an agile environment, involving designers in sprint planning, reviews, and retrospectives.

📝 Enhancement Note: The company values are directly applicable to a Senior Product Designer role, emphasizing a proactive, user-centric, and collaborative approach. Understanding these values will be key to demonstrating cultural fit during interviews.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs and Business Goals: Effectively designing for the complex operational needs of boutique fitness studios while ensuring the platform drives revenue and efficiency for Xplor.

• Designing for Diverse User Roles: Catering to distinct user groups within fitness studios (e.g., owners, managers, instructors, front desk staff) and their consumers, each with unique workflows and pain points.

• Technical Constraints in SaaS: Navigating the technical limitations and opportunities inherent in a SaaS product, ensuring designs are feasible and scalable.

• Remote Collaboration: Maintaining strong communication, collaboration, and team cohesion in a fully remote environment.

• Keeping Pace with Technology: Integrating new technologies, such as AI, into the design process and product offerings effectively.

Learning & Development Opportunities:

• Advanced Design Skills: Opportunity to hone skills in complex UI/UX, interaction design, and potentially user research methodologies.

• Industry Knowledge: Deepen understanding of the fitness and membership-based business sector, its operational challenges, and technology needs.

• Leadership & Mentorship: Develop leadership capabilities by mentoring junior designers and leading design initiatives.

• AI in Design Exploration: Gain practical experience with emerging AI tools and their application in product design and development.

• Strategic Product Input: Contribute to higher-level product strategy discussions, influencing the direction of the Mariana Tek platform.

📝 Enhancement Note: The challenges presented are typical for senior roles in evolving SaaS companies, offering significant opportunities for professional growth and skill development.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting requirements from different stakeholders (e.g., users, business, engineering). How did you resolve it, and what was the outcome?" (Tests stakeholder management and problem-solving)

• "Walk me through your process for designing a complex feature for a B2B SaaS product. What were the key steps, and how did you ensure user adoption and business value?" (Tests end-to-end design process and SaaS understanding)

• "How would you approach designing a new class scheduling feature for Mariana Tek, considering both studio administrators and member booking experiences?" (Tests domain understanding and user segmentation)

• "Imagine we want to integrate AI-powered scheduling assistance into Mariana Tek. What are the potential user benefits, and how would you approach designing this feature responsibly?" (Tests AI application and user-centricity) Company & Culture Questions:

• "How do Xplor's core values (Find a better way, Do the right thing, Say it straight, Win together, Own the outcome) align with your own professional philosophy and how you approach design?" (Tests cultural fit)

• "What excites you about working for Xplor and specifically on the Mariana Tek platform?" (Tests motivation and research)

• "Describe your experience working in a remote, cross-functional team. How do you ensure effective communication and collaboration?" (Tests remote work skills) Portfolio Presentation Strategy:

• Structure: Prepare a concise narrative for each case study: Problem -> Your Role & Process -> Solution -> Impact & Learnings.

• Visuals: Use high-quality mockups, prototypes, user flows, and research artifacts. Annotate key decisions.

• Figma Demo: Be ready to share your screen and navigate through a Figma file to showcase your workflow, component usage, and prototyping capabilities.

• Quantify: Highlight metrics and ROI whenever possible. If metrics are unavailable, discuss how you would track success.

• Tailor: Emphasize projects that demonstrate experience with complex applications, SaaS environments, or any relevant industry knowledge.

• "moonshot": Ensure the word is prominently placed in your initial application message to the Hiring Manager.

📝 Enhancement Note: The interview process will likely focus heavily on practical design application, strategic thinking, and cultural alignment. Preparing specific examples that align with Xplor's values and the role's responsibilities is crucial.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit Your Application: Navigate to the Xplor careers portal or the specified job board link and submit your resume and any requested supporting documents.

• Include "moonshot": As instructed, include the word "moonshot" at the top of your message to the Hiring Manager to demonstrate you've read the job description thoroughly.

• Tailor Your Resume: Highlight your 5+ years of UX/UI design experience, proficiency in Figma, experience with complex web/mobile applications, and any B2B SaaS or relevant industry experience. Use keywords from the job description.

• Prepare Your Portfolio: Ensure your portfolio is up-to-date, showcases 3-5 strong case studies with a clear narrative of problem, process, solution, and impact. Be ready to present it virtually.

• Research Xplor & Mariana Tek: Understand Xplor's mission, values, and the specific product line Mariana Tek serves. Familiarize yourself with the boutique fitness industry's operational needs.

• Practice Your Pitch: Rehearse your portfolio walkthrough, prepare answers to common interview questions, and practice articulating your design rationale and problem-solving approach.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.