Senior Product Designer, Earning Experience

📍 Job Overview

Job Title: Senior Product Designer, Earning Experience

Company: Fetch

Location: Remote (USA)

Job Type: Full-Time

Category: Product Design / UX/UI

Date Posted: 2026-09-18

Experience Level: 5-10 years

Remote Status: Fully Remote

🚀 Role Summary

• Lead the end-to-end design process for consumer-facing mobile experiences within Fetch's "Earning Experience" vertical, focusing on maximizing user earnings through discovery and engagement with offers and content.

• Drive measurable improvements to existing products by identifying and executing on opportunities for simplification, optimization, and enhanced user journeys, leveraging user research, behavioral data, and experimentation.

• Apply strong systems thinking to evolve and strengthen shared design patterns and components within Fetch's design system, ensuring consistency and quality across multiple product surfaces.

• Collaborate closely with Product Management, Engineering, Research, and Data Science teams to translate complex user, advertiser, and business needs into clear, cohesive, and impactful user experiences.

📝 Enhancement Note: While the title is "Senior Product Designer," the responsibilities and required experience (5+ years, end-to-end ownership, systems thinking, cross-functional partnership) indicate a role with significant autonomy and strategic influence, akin to a Lead Product Designer or a senior IC role expected to mentor. The focus on "Earning Experience" and "sponsored content" suggests a domain within consumer tech that blends user engagement with monetization strategies, requiring a balance of user delight and business objectives.

📈 Primary Responsibilities

• Own the complete design lifecycle for consumer mobile experiences within the Earning Experience vertical, from initial problem definition and concept ideation through to launch, A/B testing, and iterative refinement.

• Proactively identify opportunities to enhance existing user interfaces and product flows, aiming to simplify complexity and optimize user engagement with offers, rewards, and sponsored content.

• Translate intricate user needs, advertiser requirements, and business objectives into intuitive, user-friendly, and visually compelling design solutions that align with Fetch's brand and design system.

• Utilize a range of prototyping fidelities, from low-fidelity wireframes to high-fidelity interactive mockups, to effectively explore concepts, test interactions, and communicate design intent to stakeholders.

• Champion evidence-based decision-making by integrating insights from user research, behavioral analytics, and experimentation results to inform design choices and measure product impact.

• Apply a systems-thinking approach to contribute to and evolve Fetch's design system, ensuring design patterns for sponsored content are cohesive, scalable, and integrated across various product surfaces.

• Strengthen the discoverability and utility of earning opportunities by designing patterns that help users find relevant brands and offers that align with their interests and behaviors.

• Foster strong, collaborative partnerships with Product Managers, Engineers, Researchers, and Data Scientists to ensure alignment on product strategy, user needs, and technical feasibility.

• Independently manage multiple design workstreams, prioritizing tasks effectively, proactively seeking input from collaborators at appropriate stages, and clearly articulating design decisions and trade-offs.

• Contribute to a supportive team environment by providing constructive, actionable feedback during design critiques and reviews, and by mentoring junior designers as needed.

📝 Enhancement Note: The responsibilities emphasize a blend of strategic thinking (problem definition, systems thinking, influencing strategy) and hands-on execution (prototyping, end-to-end ownership, iterative improvement). The mention of "AI forward ways of working" suggests an expectation to leverage AI tools or design for AI-driven features. The "Earning Experience" focus implies a need to understand user motivation for earning rewards and how to present offers effectively without compromising user experience.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a Bachelor's degree in Design, Human-Computer Interaction (HCI), or a related field is often preferred for senior roles, though equivalent practical experience is highly valued.

Experience: 5+ years of professional product design experience, with a significant portion focused on consumer-facing mobile applications.

Required Skills:

• Product Design Expertise: Proven ability to own the full product design lifecycle, from initial concept and user research to final implementation and iteration, with a strong portfolio showcasing this capability.

• Interaction Design: Deep understanding of user interface patterns, information architecture, and creating intuitive user flows for mobile applications.

• Visual Craft: Strong visual design skills, including layout, typography, color theory, and the ability to create polished, high-fidelity mockups that align with brand guidelines.

• Systems Thinking: Demonstrated ability to design within and contribute to established design systems, understanding how individual components fit into a larger ecosystem and advocating for scalable patterns.

• Mobile Product Design: Extensive experience designing for iOS and Android platforms, understanding platform-specific conventions and best practices.

• Consumer Experience Focus: A track record of designing engaging and effective experiences for consumer-facing products.

• Prototyping Proficiency: Skill in rapid prototyping using tools like Figma, Sketch, Adobe XD, or similar, choosing the appropriate fidelity for different stages of the design process.

• Evidence-Led Decision-Making: Competency in using user research findings, behavioral data, and A/B testing results to inform design strategy and validate design solutions.

• Cross-functional Collaboration: Proven ability to partner effectively with Product Managers, Engineers, Researchers, and Data Scientists, navigating constraints and building consensus.

• Independent Work Management: Ability to manage multiple projects simultaneously, prioritize effectively, and drive workstreams forward with minimal supervision.

• Strategic Influence: Capacity to contribute to product strategy, influence decisions, and articulate the rationale behind design trade-offs.

Preferred Skills:

• Experience at Scale: Designing for large-scale consumer mobile products with significant user bases.

• Advertising/Commerce Platforms: Experience designing for ad platforms, sponsored content, e-commerce, loyalty programs, or rewards-based applications.

• Design System Optimization: Experience contributing to mature design systems, extending patterns across multiple product surfaces, and driving consistency.

• Personalization & Recommendation Engines: Familiarity with designing experiences that leverage personalization and recommendation algorithms.

• Experimentation & Behavioral Data: Advanced proficiency in using experimentation (A/B testing) and analyzing behavioral data to guide design iterations.

📝 Enhancement Note: The "5+ years" requirement, coupled with "end-to-end ownership" and "systems thinking," positions this as a senior individual contributor role. The emphasis on "mobile product design" and "consumer experience" is critical. The "preferred experience" in advertising platforms and personalization directly relates to the "Earning Experience" and "sponsored content" focus of the role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstration of End-to-End Ownership: Showcase at least one comprehensive case study detailing a product or feature from initial problem definition and user research through concept development, design execution, launch, and post-launch iteration and measurement.

• Mobile-First Design Examples: Include clear examples of mobile application designs, highlighting interaction design, visual polish, and user flow optimization for smartphone interfaces.

• Systems Thinking Application: Present instances where you contributed to or leveraged a design system, component library, or established patterns to ensure consistency and scalability across different product areas.

• Problem-Solving & Iteration: Illustrate how you identified opportunities for improvement in existing products, the process you followed to design solutions, and the measurable impact of those changes.

• Data & Research Integration: Showcase how user research, behavioral data, or experimentation informed your design decisions and how you measured the success of your designs.

Process Documentation:

• Workflow Design: Detail your process for translating user needs and business requirements into actionable design solutions, including user journey mapping, wireframing, and prototyping methodologies.

• Collaboration & Communication: Provide examples of how you collaborated with cross-functional teams (Product, Engineering, Research, Data) and communicated design rationale, trade-offs, and decisions effectively.

• Design System Contribution: If applicable, describe your process for contributing to or evolving design system components, ensuring adherence to established guidelines and advocating for new patterns when necessary.

• Iterative Refinement: Explain your approach to using feedback, data, and experimentation results to iterate on designs and drive continuous product improvement.

📝 Enhancement Note: For a Senior Product Designer role, especially one focused on a core "experience" like earning, a portfolio that goes beyond visual aesthetics to demonstrate strategic thinking, problem-solving, and measurable impact is crucial. The emphasis on systems thinking and iteration is key for a company looking to evolve existing products.

💵 Compensation & Benefits

Salary Range: The provided salary range for this position is $149,592 - $175,990 USD per year.

📝 Enhancement Note: This range is competitive for a Senior Product Designer role in the US, especially for a fully remote position. The specific placement within this range will likely depend on the candidate's experience, demonstrated skills, and alignment with the preferred qualifications.

Benefits:

• Competitive Base Salary: As indicated in the provided range.

• Equity: Opportunity to receive stock options or grants, aligning employee success with company growth.

• Comprehensive Benefits Package: This typically includes health insurance (medical, dental, vision), life insurance, disability insurance, and potentially other wellness programs.

• Paid Time Off (PTO): Likely includes vacation days, sick leave, and paid holidays.

• Professional Development: Opportunities for continued learning, training, conferences, and skill enhancement, crucial for a senior role.

• Remote Work Support: Potential stipends or resources to support a home office setup.

Working Hours: While not explicitly stated, a full-time role typically involves a standard 40-hour work week. Given the remote nature and cross-functional collaboration, flexibility may be expected, with core hours likely aligning with US business hours for team interaction.

📝 Enhancement Note: The mention of equity is a significant factor for candidates considering growth potential. Fetch's careers page (linked) is the best source for detailed benefit information. The "AI forward ways of working" may also imply access to AI tools or training.

🎯 Team & Company Context

🏢 Company Culture

Industry: Fetch operates within the Technology sector, specifically focusing on Consumer Mobile Applications and Rewards/Loyalty Programs. The company's core mission revolves around enabling users to maximize earnings from everyday activities, often through partnerships with advertisers and brands. This positions Fetch at the intersection of consumer tech, fintech (rewards/earnings), and digital advertising.

Company Size: Based on typical tech company growth, Fetch is likely a mid-sized to rapidly growing startup. A company size of 50-200 employees is common for companies seeking senior roles to build out specialized functions. This size offers a dynamic environment where individual contributions have a significant impact, but also requires clear processes and strong collaboration.

Founded: Information on the founding date is not provided, but the company's focus on evolving experiences suggests a company that has moved beyond its initial startup phase and is now investing in product maturity and user experience optimization.

Team Structure:

• The Earning Experience team is described as owning how users interact with sponsored content across various surfaces (shopping, play, dining). This team likely includes Product Managers, Engineers (mobile, backend), Researchers, Data Analysts, and other Designers.

• The reporting structure for this Senior Product Designer will likely be within a Product Design or UX team, reporting to a Design Lead, Head of Design, or potentially a Director of Product.

• Cross-functional collaboration is a cornerstone of this role, with constant interaction expected with Product, Engineering, Research, and Data Science to ensure a holistic approach to product development. Methodology:

• Data-Driven Design: The team emphasizes using research, behavioral data, and experimentation to inform decisions and measure impact. This suggests a rigorous approach to product development and iteration.

• Systems Thinking & Pattern Development: A focus on strengthening design patterns and working within established systems indicates a commitment to consistency, scalability, and efficiency in design execution.

• Iterative Improvement: The role is geared towards continuous refinement of existing products, implying an agile development process and a culture that embraces learning from user behavior and market feedback.

Company Website: https://fetch.com/

📝 Enhancement Note: Fetch's emphasis on "Earning Experience" and transforming "everyday activity into value" suggests a user-centric approach to monetization. The mention of "AI forward ways of working" implies a forward-thinking company that is exploring innovative technologies to enhance user experiences and operational efficiency.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as Senior Product Designer. In the context of operations and GTM, this translates to a critical individual contributor role responsible for the strategic design and execution of key user-facing features. The Senior level implies a high degree of autonomy, ownership, and the expectation to influence product direction and mentor junior team members. It bridges the gap between tactical design execution and strategic product thinking.

Reporting Structure: The Senior Product Designer will likely report to a Design Manager or Head of Design. They will work closely with Product Managers who define the "what" and "why," and Engineering teams who build the "how." The role requires navigating these relationships to ensure design vision is realized effectively.

Operations Impact: The "Earning Experience" is a core pillar of Fetch's value proposition. By improving this experience, the Senior Product Designer directly impacts user engagement, retention, and monetization. Their work influences how users perceive value, how effectively advertisers reach their audience, and ultimately, Fetch's revenue growth. Effective design in this area can lead to increased offer redemption, higher user lifetime value, and a stronger competitive position.

Growth Opportunities:

• Leadership Track: Potential to grow into a Lead Product Designer role, managing specific product areas or a small team, or moving into a Product Design Manager position.

• Specialization: Deepen expertise in areas like consumer rewards programs, advertising technology, personalization, or complex system design.

• Cross-functional Advancement: The strong collaboration with Product and Data can open doors to understanding product strategy more broadly or transitioning into product management roles if desired.

• Mentorship & Team Development: Opportunities to mentor junior designers, contribute to design critiques, and shape the design culture and processes within Fetch.

• Industry Recognition: Contributing to innovative designs in a growing sector can build a strong professional reputation.

📝 Enhancement Note: The "AI forward ways of working" mentioned in the job description suggests a unique growth opportunity for designers to explore and implement AI-driven design solutions, which is a significant emerging skill set.

🌐 Work Environment

Office Type: The role is Fully Remote (USA). This indicates a distributed workforce where collaboration and communication are primarily conducted through digital tools.

Office Location(s): While the role is remote, Fetch's headquarters may be located in a major tech hub in the US. The company's website or LinkedIn profile would typically provide this information. This distributed nature allows access to a wider talent pool and offers flexibility to employees.

Workspace Context:

• Collaborative Digital Environment: Expect a heavily reliant digital workspace, utilizing tools like Slack, Zoom, Google Workspace, and specialized design/project management platforms. Emphasis will be on asynchronous communication and well-documented decision-making.

• Operations Tools & Technology: Access to industry-standard design software (Figma), collaboration tools, and potentially internal Fetch tools for design system management, prototyping, and user feedback.

• Team Interaction: While remote, fostering strong team connections will be vital. This may involve virtual team-building activities, regular virtual stand-ups, design critiques, and cross-functional syncs. The expectation is active participation and contribution to team discussions.

Work Schedule: Standard full-time hours (approx. 40 hours/week) are expected. As a remote role collaborating with teams across the US, there will likely be a need for some flexibility to accommodate different time zones for meetings and urgent discussions. Emphasis will be placed on output and impact rather than strict adherence to hours.

📝 Enhancement Note: For a fully remote role, the company's investment in remote work infrastructure, communication protocols, and team cohesion is critical. The "AI forward ways of working" might also imply access to AI-powered collaboration tools.

📄 Application & Portfolio Review Process

Interview Process:

• Application Submission: Submit resume and a link to your portfolio.

• Portfolio Review: Initial screening will involve a thorough review of your portfolio, looking for evidence of end-to-end product design, mobile experience, systems thinking, and measurable impact.

• Screening Call: A brief call with a recruiter or hiring manager to discuss your experience, interest in the role, and initial fit.

• Design Challenge/Case Study Presentation: You will likely be asked to complete a take-home design challenge or present a detailed case study from your portfolio. This will assess your problem-solving skills, design process, and ability to articulate your rationale.

• Interviews with Cross-functional Partners: Interviews with Product Management, Engineering, and potentially Research/Data leads to assess your collaboration style, technical understanding, and ability to balance diverse needs.

• Interview with Design Leadership: A final interview with the Head of Design or a senior design leader to evaluate your senior-level thinking, mentorship potential, and cultural fit.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 of your strongest, most relevant projects that demonstrate end-to-end ownership, mobile design, and systems thinking. Projects involving consumer-facing features, monetization, or iterative improvements will be highly valued.

• Tell a Story: For each case study, clearly articulate the problem, your role, the process you followed, the challenges you faced, your solutions, and the measurable outcomes. Use visuals effectively to illustrate your process and final designs.

• Highlight Impact: Quantify results whenever possible. Use metrics (e.g., conversion rates, engagement increases, user satisfaction scores) to demonstrate the business and user value of your designs.

• Showcase Systems Thinking: If applicable, explain how your designs integrated with or contributed to a design system.

• Be Ready to Discuss Trade-offs: Prepare to discuss the decisions you made, why you made them, and what trade-offs you considered (e.g., user needs vs. business goals, technical constraints).

Challenge Preparation:

• Understand the Domain: Research Fetch, its products, and the "Earning Experience." Understand the competitive landscape and potential user motivations.

• Focus on Process: The challenge will likely assess your design process more than a single perfect solution. Clearly articulate your steps, assumptions, and rationale.

• Time Management: If it's a take-home challenge, manage your time effectively to deliver a polished, well-reasoned output. If it's a live exercise, be concise and focused.

• Articulate "AI Forward": Be prepared to discuss how you might incorporate AI-driven features or leverage AI tools in your design process for this specific problem.

📝 Enhancement Note: The interview process is standard for senior design roles. The emphasis on portfolio, case study presentation, and cross-functional collaboration highlights the need for strong communication and strategic thinking. The "AI forward" aspect is a key differentiator to prepare for.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable as the industry standard), Sketch, Adobe Creative Suite (Illustrator, Photoshop), InVision (for prototyping/collaboration).

• Collaboration & Communication: Slack, Zoom, Google Workspace (Docs, Sheets, Slides), Jira (for development handoff and tracking).

• User Research & Feedback: Tools for usability testing (e.g., UserTesting.com), survey tools (e.g., SurveyMonkey, Typeform), and potentially dedicated research platforms.

Analytics & Reporting:

• Product Analytics: Tools like Amplitude, Mixpanel, or Google Analytics to track user behavior, feature adoption, and conversion funnels.

• Data Visualization: Tableau, Looker, or internal dashboards for analyzing performance metrics and communicating insights.

• Experimentation Platforms: Tools for A/B testing and multivariate testing (e.g., Optimizely, VWO, internal experimentation frameworks).

CRM & Automation: While not directly a design tool, understanding how CRM data (e.g., Salesforce, HubSpot) might inform user segmentation or how marketing automation impacts user journeys could be beneficial. More relevant might be tools used for feature flagging or release management.

📝 Enhancement Note: Proficiency in Figma is almost a prerequisite for modern product design roles. Familiarity with analytics and experimentation tools is crucial for a data-driven design approach, especially for roles focused on measuring impact and iterating. The mention of "AI forward ways of working" might also imply exploration or use of AI-assisted design tools.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving user needs, ensuring that the "Earning Experience" is valuable, intuitive, and rewarding.

• Data-Driven Decision Making: Valuing empirical evidence (research, data, experimentation) over assumptions to guide product development and design choices.

• Collaboration & Transparency: Fostering an environment where cross-functional teams work together openly, share information, and communicate decisions clearly.

• Impact & Ownership: Empowering individuals to take ownership of their work and drive meaningful impact on the product and business, with a focus on measurable outcomes.

• Continuous Improvement & Iteration: Embracing a mindset of ongoing learning and refinement, constantly seeking ways to optimize experiences and processes.

• Craftsmanship & Quality: A dedication to producing high-quality design work that is both functional and aesthetically pleasing.

Collaboration Style:

• Partnership-Oriented: Expecting designers to work as true partners with Product, Engineering, Research, and Data, contributing strategically and collaboratively.

• Constructive Feedback Culture: Encouraging a safe environment for giving and receiving clear, actionable feedback during design critiques and reviews to elevate the quality of work.

• Knowledge Sharing: Promoting the sharing of best practices, learnings, and insights across the team to foster collective growth and efficiency.

• Agile & Iterative: Working within agile frameworks that support rapid iteration, experimentation, and continuous adaptation based on feedback and data.

📝 Enhancement Note: The values emphasize a results-oriented, collaborative, and user-focused environment. The "AI forward ways of working" suggests an openness to innovation and adopting new methodologies.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Value and Advertiser Goals: A primary challenge in this role will be designing experiences that effectively serve both users seeking value and advertisers seeking engagement, often a point of tension.

• Complexity of Earning Mechanisms: Simplifying complex offer structures, reward calculations, and redemption processes into an intuitive user experience.

• Evolving User Expectations: Keeping pace with changing consumer behaviors and expectations in the digital rewards and offers space.

• Scalability and Consistency: Ensuring design patterns remain consistent and scalable across various surfaces (shopping, games, dining) and as the product grows.

• Leveraging AI Effectively: Integrating AI-driven features or processes in a meaningful way that enhances the user experience without over-complicating it or introducing bias.

Learning & Development Opportunities:

• Deep Dive into Monetization & Rewards: Gaining expertise in designing for direct-to-consumer monetization strategies and loyalty/rewards programs.

• AI in Design: Exploring and implementing AI tools and methodologies to enhance the design process and user experiences.

• Systems Design: Contributing to and potentially leading the evolution of a mature design system.

• Cross-functional Leadership: Developing stronger skills in influencing product strategy and collaborating across diverse disciplines.

• Mentorship: Opportunities to guide and develop junior designers, honing leadership and communication skills.

📝 Enhancement Note: The challenges are inherent to the domain of consumer rewards and advertising platforms. The growth opportunities are substantial, especially in the emerging area of AI in design and product strategy.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance competing user needs with business or advertiser objectives. How did you approach it, and what was the outcome?" (Focus on your process, trade-offs, and how you leveraged data/research.)

• "How do you approach designing for systems, and what is your experience contributing to or evolving design systems?" (Prepare to discuss your understanding of design system principles and any relevant examples.)

• "Walk us through a product you designed from conception to launch and iteration. What was the problem, your role, your process, and the impact you achieved?" (Be ready to present a detailed case study from your portfolio.)

• "How would you approach improving the discoverability of offers within Fetch's Earning Experience?" (Think about user journeys, potential pain points, and how you'd use data to validate your ideas.)

• "How do you see AI impacting product design, and how might you leverage AI in this role to enhance the Earning Experience?" (Prepare to discuss potential AI applications and your approach to incorporating them.) Company & Culture Questions:

• "What interests you about Fetch and specifically the Earning Experience?" (Research Fetch's mission, values, and recent news.)

• "Describe your ideal cross-functional collaboration with Product and Engineering." (Highlight your communication, partnership, and problem-solving approach.)

• "How do you give and receive constructive feedback?" (Emphasize your openness to critique and your ability to provide actionable feedback.)

• "What are your thoughts on remote work and maintaining team cohesion in a distributed environment?" Portfolio Presentation Strategy:

• Structure for Impact: For each case study, follow a clear narrative: Problem Statement -> Your Role & Responsibilities -> Research & Insights -> Design Process (Ideation, Wireframing, Prototyping, UI) -> Solutions & Rationale -> Challenges & Trade-offs -> Results & Metrics -> Learnings & Next Steps.

• Visual Storytelling: Use high-quality visuals (mockups, user flows, prototypes) to illustrate your points. Annotate screens to explain key design decisions.

• Quantify Everything Possible: If you improved a metric, state it clearly. If not, explain how you would measure success.

• Be Ready for Deep Dives: Anticipate questions about specific design choices, technical constraints, alternative solutions you considered, and how you validated your work.

• Connect to Fetch: Briefly explain why your experience and approach are a good fit for Fetch's specific challenges and opportunities.

📝 Enhancement Note: The interview preparation focuses on demonstrating strategic thinking, a robust design process, cross-functional collaboration skills, and an understanding of Fetch's business context, particularly the "Earning Experience" and the emerging "AI forward" aspect.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on jobs.gem.com.

• Curate Your Portfolio: Select 2-3 of your most impactful case studies that clearly demonstrate your end-to-end product design process, mobile expertise, systems thinking, and ability to drive measurable improvements. Ensure each case study tells a compelling story of problem, process, solution, and outcome.

• Tailor Your Resume: Highlight keywords and experiences directly relevant to this role, such as "Product Design," "Mobile," "Consumer Experience," "Systems Thinking," "Figma," "User Research," "A/B Testing," and "Cross-functional Collaboration." Quantify your achievements wherever possible.

• Prepare Your Portfolio Presentation: Practice walking through your selected case studies, focusing on clarity, conciseness, and articulating your design rationale, trade-offs, and the impact of your work. Be ready to discuss how you would approach the specific challenges of Fetch's "Earning Experience."

• Research Fetch: Understand Fetch's mission, products, target audience, and its position in the market. Pay attention to their values and any information about their approach to AI and remote work to tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.