Product Designer - Core UX

Hudl
Full-time£51k-86k/year (GBP)London, United Kingdom

📍 Job Overview

Job Title: Product Designer - Core UX

Company: Hudl

Location: London, United Kingdom

Job Type: Full-Time

Category: Product Design / UX Design

Date Posted: 2026-08-21T10:13:37

Experience Level: 5-10 Years (Implied by role scope and responsibilities)

Remote Status: Hybrid (Remote OK within UK, with preference for London proximity)

🚀 Role Summary

  • Shape the core user experiences and design systems that unify Hudl's interconnected product platform.

  • Tackle complex, cross-product challenges, focusing on information architecture, shared workflows, and the integration of video and data.

  • Drive design initiatives from initial exploration through to implementation and post-launch analysis, ensuring scalability and user-centricity.

  • Leverage user research, product data, and AI tools to inform design decisions and iterate on solutions.

  • Collaborate closely with product management, engineering, and fellow designers to deliver cohesive and intuitive user journeys.

📝 Enhancement Note: This role focuses on "Core UX," indicating a strategic position responsible for foundational design elements and cross-product consistency. The emphasis on "connected problems" and "systems thinking" suggests a need for a designer who can see the bigger picture beyond individual features, a critical skill in modern GTM and product operations. The explicit mention of AI fluency points to a forward-thinking approach to product design.

📈 Primary Responsibilities

  • Design and evolve shared patterns, components, and experiences that ensure a consistent and intuitive user journey across Hudl's diverse product suite.

  • Define and refine information architecture, creating logical structures for complex data sets and workflows to enhance usability and discoverability.

  • Develop solutions for how video and data are integrated and presented, optimizing for user understanding and actionable insights.

  • Collaborate with product managers and engineers to translate intricate requirements and technical constraints into elegant, user-friendly designs.

  • Conduct user research, analyze product data, and perform usability testing to validate design decisions and identify areas for improvement.

  • Own the end-to-end design process for scoped projects, from initial concept and wireframing to high-fidelity mockups, prototyping, and final delivery.

  • Actively integrate and experiment with AI tools and emerging interaction patterns to enhance user experiences and drive product innovation.

  • Contribute to the development and maintenance of design systems, ensuring scalability and efficiency for product teams.

📝 Enhancement Note: The responsibilities highlight a blend of strategic design thinking (information architecture, systems thinking) and hands-on execution (prototyping, delivery). The emphasis on "solving connected problems" and "making complexity easier to understand" suggests a need for a designer adept at navigating ambiguity and simplifying intricate user flows, typical in GTM operations scenarios involving multiple tools or data sources.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction, or a related field, or equivalent practical experience.

Experience: 5-10 years of professional experience in Product Design, UX Design, or a similar role, with a demonstrated ability to manage complex design challenges and deliver impactful solutions.

Required Skills:

  • Product Design Craft: Proven ability to translate complex user needs and business requirements into clear, intuitive, and visually appealing user experiences. Expertise in interaction design, visual design, and applying appropriate fidelity levels for exploration, prototyping, and delivery.

  • Systems Thinking: Demonstrated capacity to understand and design for interconnected systems, considering the broader impact of design decisions on workflows, users, and the overall product ecosystem.

  • Collaborative Communication: Excellent verbal and written communication skills, with the ability to articulate design rationale, actively solicit feedback, and effectively partner with cross-functional teams (Product, Engineering, Design).

  • Customer and Evidence Focus: Experience conducting user research, analyzing product data, and utilizing evidence-based approaches to inform and validate design decisions.

  • AI Fluency: Active use of AI tools in the design process, with a strong curiosity and critical thinking approach towards how AI can enhance user experiences and product functionality. Ability to experiment with AI-driven interaction patterns.

  • Portfolio: A strong, well-curated portfolio showcasing end-to-end product design process, including problem definition, reasoning, collaboration, iteration, and measured outcomes, not just final deliverables.

Preferred Skills:

  • Experience designing for complex, connected products spanning multiple workflows or surfaces.

  • Experience with data-rich applications, analytics platforms, video analysis tools, or other technically challenging product domains.

  • Experience contributing to or managing design systems, information architecture, or other foundational design elements that enable product scalability.

  • Prior experience designing AI-powered experiences, such as conversational interfaces or agentic systems, and exploring novel interaction paradigms.

📝 Enhancement Note: The "Must-Haves" strongly emphasize practical application and strategic thinking, mirroring the demands of operations roles that require both analytical rigor and creative problem-solving. AI fluency is a key differentiator, indicating a company focused on leveraging cutting-edge technology. The portfolio requirement is specific about showcasing process, which is crucial for operations roles that value documented methodologies and demonstrable impact.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

  • Showcase end-to-end design projects that demonstrate a deep understanding of user-centered design principles and problem-solving methodologies.

  • Clearly articulate the design process, including user research findings, problem definition, ideation, iteration, and final solution.

  • Highlight systems thinking: demonstrate how individual design solutions fit into a larger product ecosystem and contribute to platform consistency.

  • Include examples of collaboration with engineering and product teams, illustrating how you navigated technical constraints and feedback loops.

  • Present evidence of data-informed decision-making, showing how research and product analytics influenced design choices and outcomes.

  • Feature work that specifically addresses complexity, aiming to simplify intricate workflows or information structures.

  • Showcase experience with AI tools or AI-driven design concepts, detailing your approach and the impact on the user experience. Process Documentation:

  • Provide case studies that detail the full lifecycle of a design project, from discovery and strategy to execution and post-launch analysis.

  • Document the iterative process, illustrating how feedback, data, and testing led to design refinements.

  • Explain the rationale behind design choices, linking them to user needs, business goals, and technical feasibility.

  • Demonstrate how you've contributed to or utilized design systems and shared patterns to ensure consistency and scalability.

📝 Enhancement Note: For a role emphasizing "Core UX" and "systems thinking," the portfolio must go beyond polished final screens. It needs to deeply illustrate the designer's thought process, their ability to handle complexity, and their collaborative approach. This aligns with operations roles where demonstrating process, data utilization, and cross-functional collaboration is paramount for success.

💵 Compensation & Benefits

Salary Range: £51,000 - £86,000 GBP per year.

Explanation of Range: This range is based on the provided salary data for a Product Designer role in London, UK, with an implied experience level of 5-10 years. London is a high cost-of-living area, and the specified range reflects typical compensation for experienced design professionals in this market, considering the company's stated practice of placing starting salaries near the middle of the range.

Benefits:

  • Work-Life Harmony: Flexible vacation time, company-wide holidays, and dedicated "timeout" (meeting-free) days.

  • Autonomy & Trust: Open and honest culture with ownership of work and agency to try new ideas from day one.

  • Career Growth: Abundant resources and opportunities for professional development and continuous learning.

  • Productive Environment: Well-invested offices and provision of necessary tech stack and hardware for remote or in-office work.

  • Wellbeing Support: Employee Assistance Program, employee resource groups, and fitness partner (Peerfit).

  • Comprehensive Health Coverage: Medical insurance, vision insurance, dental insurance, fertility healthcare, and family forming benefits.

  • Retirement Savings: 401(k) matching up to 4% of employee contributions.

Working Hours: Standard full-time hours are implied, likely around 40 hours per week, with a focus on flexibility and work-life harmony.

📝 Enhancement Note: The salary range is competitive for a mid-to-senior level Product Designer in London. The benefits package is robust, emphasizing employee well-being and professional growth, which are attractive to operations professionals seeking stability and support. The mention of "timeout (meeting-free) days" is a practical benefit for roles requiring deep focus, common in operations.

🎯 Team & Company Context

🏢 Company Culture

Industry: Sports Technology, Software Development. Hudl is a leader in providing video analysis and performance management tools for sports teams at all levels, from youth to professional.

Company Size: Hudl is a significant player in its niche, employing a substantial number of people globally, contributing to a culture that balances established processes with a dynamic, growth-oriented environment. This size suggests a well-defined operations structure but also ample opportunity for impact.

Founded: Hudl was founded in 2006, giving it over 15 years of experience in the sports tech industry. This tenure implies a mature understanding of its market, established operational frameworks, and a history of innovation.

Team Structure:

  • Core UX Team: This team focuses on foundational design elements, shared patterns, information architecture, and the systems that enable product teams to build at scale. It likely comprises experienced UX designers, researchers, and possibly design system specialists.

  • Cross-Functional Collaboration: Designers work closely with Product Managers (defining strategy and requirements) and Engineers (implementing designs). This collaborative model is typical in agile product development environments.

  • Reporting: The role likely reports into a Design Lead or Head of Design, with a dotted line to product leadership for project-specific initiatives.

Methodology:

  • Agile Product Development: Hudl likely employs agile methodologies, involving iterative development cycles, regular feedback loops, and close collaboration between design, product, and engineering.

  • Data-Driven Design: Emphasis on using customer feedback, product data, and research to inform design decisions, a core tenet of effective operations and product development.

  • Systems Thinking Approach: Designing for interconnectedness and consistency across products, requiring a structured approach to problem-solving and pattern definition.

Company Website: hudl.com

📝 Enhancement Note: Hudl's focus on sports technology and its mission of supporting athletes and coaches provides a strong sense of purpose. The "team behind the team" ethos resonates with operations roles that are critical but often behind the scenes. The company's recognition as a "Most Loved Workplace" suggests a positive and supportive internal culture, which is crucial for attracting and retaining talent in operations.

📈 Career & Growth Analysis

Operations Career Level: This Product Designer role is positioned at a mid-to-senior level, focusing on "Core UX" and "systems thinking." It requires a designer who can operate with a high degree of autonomy, tackle complex problems, and influence product direction through strategic design. This level is critical for driving consistency and scalability, akin to senior roles in RevOps or Sales Ops that establish foundational processes.

Reporting Structure: The designer will likely report to a Design Manager or Lead, working within a dedicated Core UX team. They will collaborate closely with Product Managers and Engineering Leads on specific product initiatives, fostering a matrixed reporting environment common in tech companies.

Operations Impact: While this is a Product Design role, the "Core UX" function has a significant operational impact. By establishing consistent design systems, information architecture, and cross-product workflows, this role directly influences:

  • Scalability: Enabling product teams to build and iterate faster.

  • User Efficiency: Reducing cognitive load and improving task completion times for users.

  • Brand Consistency: Reinforcing Hudl's identity across all touchpoints.

  • Onboarding & Adoption: Making it easier for new users to understand and utilize the platform.

  • Developer Productivity: Providing clear guidelines and reusable components.

Growth Opportunities:

  • Specialization: Deepen expertise in areas like information architecture, design systems, AI-driven UX, or complex data visualization within the Core UX domain.

  • Leadership: Progress into a Senior or Lead Product Designer role, mentoring junior designers and taking on larger strategic initiatives.

  • Cross-Functional Movement: Potential to move into Product Management or UX Research roles by leveraging a deep understanding of user needs and product strategy.

  • Industry Expertise: Develop specialized knowledge in sports technology and performance analytics.

📝 Enhancement Note: The "Operations Impact" section translates the Product Design role's responsibilities into operational terms, highlighting how design contributes to efficiency, scalability, and user adoption—key metrics in any operations function. The growth opportunities suggest a clear career path within design or related product functions.

🌐 Work Environment

Office Type: Hudl maintains modern, well-invested office spaces designed with employee needs in mind. The role also supports remote work within the UK, suggesting a hybrid work model.

Office Location(s): While the primary focus is London, the company is open to remote candidates within the UK. This offers flexibility for operations professionals who may not be based in London but can travel occasionally.

Workspace Context:

  • Collaborative Spaces: Offices likely feature areas designed for team collaboration, brainstorming, and cross-functional meetings, crucial for the iterative design process.

  • Technology & Tools: Employees are provided with the necessary tech stack and hardware to perform their best work, ensuring access to high-performance workstations and relevant software.

  • Team Interaction: Opportunities for spontaneous and planned interactions with design, product, and engineering teams, fostering a cohesive and communicative work environment.

Work Schedule: While standard full-time hours apply, Hudl emphasizes "work-life harmony," suggesting flexibility in scheduling to accommodate personal needs while ensuring project deadlines are met. This flexibility is valuable for operations roles that often require deep focus and dedicated work blocks.

📝 Enhancement Note: The hybrid work option is a significant draw for operations professionals seeking a balance between in-person collaboration and remote flexibility. The emphasis on well-equipped workspaces and a supportive environment underscores the company's commitment to employee productivity and well-being.

📄 Application & Portfolio Review Process

Interview Process:

  • Initial Screening: A review of your resume and portfolio to assess foundational skills and experience.

  • Portfolio Presentation & Discussion: A dedicated session where you present your work, focusing on your process, problem-solving approach, and impact. Expect detailed questions about your rationale, collaboration, and how you handled complexity and ambiguity.

  • Design Challenge/Case Study: You may be asked to complete a take-home design exercise or a live design challenge focusing on a hypothetical "Core UX" problem, assessing your systems thinking and problem-solving abilities.

  • Cross-Functional Interviews: Meetings with Product Managers and Engineers to evaluate your communication, collaboration skills, and ability to work effectively within a team.

  • Hiring Manager Interview: A final conversation to discuss team fit, career aspirations, and overall alignment with Hudl's culture and values.

Portfolio Review Tips:

  • Focus on Process, Not Just Polish: Emphasize your thought process, the "why" behind your decisions, and how you iterated based on feedback and data. Showcase your journey through ambiguity.

  • Highlight Systems Thinking: Clearly articulate how your designs fit into the broader Hudl platform and contribute to consistency and scalability. Use diagrams or explanations to illustrate system-level impact.

  • Demonstrate AI Fluency: Include examples of how you've used AI tools or considered AI in your design process. Explain your approach to designing with or for AI.

  • Quantify Impact: Whenever possible, use data (user research, product metrics) to demonstrate the success and impact of your design solutions.

  • Tailor to "Core UX": Select projects that best showcase your ability to handle interconnected problems, information architecture, and foundational design elements.

Challenge Preparation:

  • Understand "Core UX": Familiarize yourself with concepts like design systems, information architecture, cross-product consistency, and shared user flows.

  • Practice Articulating Rationale: Be prepared to explain your design decisions clearly and concisely, linking them to user needs and business objectives.

  • Think Systemically: Approach any challenge by considering the broader ecosystem, potential impacts on other areas, and long-term scalability.

  • Embrace Ambiguity: Be comfortable working with incomplete information and demonstrating how you would seek clarity and make progress.

📝 Enhancement Note: The emphasis on portfolio review focusing on "process, not just polish" and "systems thinking" is crucial. This mirrors the rigorous evaluation of operations candidates who must demonstrate not just the outcome, but the methodology, data analysis, and cross-functional alignment that led to it. AI fluency is a specific area to prepare for.

🛠 Tools & Technology Stack

Primary Tools:

  • Design & Prototyping: Figma (highly probable given industry standard), Sketch, Adobe Creative Suite (Illustrator, Photoshop).

  • User Research & Testing: Tools like UserTesting.com, Maze, Hotjar, or internal research platforms.

  • Collaboration & Project Management: Jira, Confluence, Asana, Trello (for managing design tasks and collaborating with engineering/product).

Analytics & Reporting:

  • Product Analytics: Mixpanel, Amplitude, Google Analytics, or similar platforms for understanding user behavior and product performance.

  • Data Visualization: Tableau, Power BI, or built-in dashboarding tools within analytics platforms for reporting and insights.

CRM & Automation: While not directly a designer's primary tool, familiarity with CRM systems (like Salesforce) and marketing automation platforms can be beneficial for understanding broader GTM operations.

📝 Enhancement Note: While this is a design role, familiarity with the tools used in product development and GTM operations (like Jira, analytics platforms) is essential for effective collaboration and understanding the impact of design decisions. Figma is the de facto standard for modern UI/UX design.

👥 Team Culture & Values

Operations Values:

  • Customer Focus: Deeply understanding and advocating for the user, ensuring that design decisions directly address customer needs and pain points.

  • Collaboration: Fostering strong partnerships with Product, Engineering, and other Design teams to achieve shared goals. Openness to feedback and constructive critique.

  • Continuous Improvement: A commitment to iterative design, learning from data and user feedback, and constantly seeking ways to enhance user experience and product effectiveness.

  • Innovation: Embracing new technologies (like AI) and exploring novel interaction patterns to push the boundaries of what's possible in sports technology.

  • Clarity & Simplicity: Striving to make complex information and workflows easily understandable and accessible to all users.

Collaboration Style:

  • Cross-functional Integration: Designers are embedded within product teams, working closely with PMs and Engineers on a daily basis. This ensures alignment and efficient iteration.

  • Design Critiques: Regular design review sessions are likely held to provide constructive feedback, share learnings, and maintain high design quality across the team.

  • Knowledge Sharing: Encouragement of sharing best practices, new tools, and insights through internal presentations, documentation, or informal discussions.

📝 Enhancement Note: Hudl's emphasis on being the "team behind the team" and their "Most Loved Workplace" status suggests a culture that values support, growth, and a shared sense of purpose. For operations professionals, this translates to an environment where their contributions are valued, and they are empowered to drive efficiency and effectiveness.

⚡ Challenges & Growth Opportunities

Challenges:

  • Designing for Platform Complexity: Navigating the intricate relationships between multiple Hudl products and ensuring a cohesive user experience across them.

  • Balancing Consistency with Innovation: Maintaining a unified design language while also allowing for product-specific innovation and the integration of emerging technologies like AI.

  • Translating Technical Complexity: Simplifying highly technical features or data-rich environments into intuitive and accessible user interfaces.

  • Evolving AI Landscape: Staying abreast of rapid advancements in AI and effectively integrating AI capabilities into user experiences in a meaningful and ethical way.

Learning & Development Opportunities:

  • Advanced UX Techniques: Opportunities to deepen expertise in information architecture, interaction design, user research methodologies, and design systems.

  • AI in Design: Focused learning on AI-driven design patterns, prompt engineering for design tools, and ethical considerations in AI product development.

  • Cross-Functional Exposure: Gaining deeper insights into product management and engineering processes through close collaboration.

  • Industry Trends: Staying current with innovations in sports technology and user experience design through conferences, workshops, and industry publications.

📝 Enhancement Note: The challenges are directly related to the strategic nature of the role, requiring a designer who can think critically about systems and future trends like AI. The growth opportunities are robust, offering pathways for specialization and broader product development understanding, which is valuable for operations professionals looking to expand their skill sets.

💡 Interview Preparation

Strategy Questions:

  • "Describe a time you had to design for a complex system with interconnected parts. How did you approach ensuring consistency and usability across different modules or products?" (Focus on systems thinking, information architecture, and cross-product collaboration.)

  • "Walk us through a project where you used AI tools to enhance your design process or the final product. What were the challenges and benefits?" (Prepare to discuss AI fluency, experimentation, and critical evaluation.)

  • "How do you balance user needs, business goals, and technical constraints when designing a new feature or system?" (Demonstrate your understanding of product strategy and cross-functional trade-offs.) Company & Culture Questions:

  • "Based on your research, how do you see the 'Core UX' team contributing to Hudl's mission of supporting athletes and coaches?" (Showcase your understanding of Hudl's purpose and the strategic role of design.)

  • "How do you approach collaboration with engineers and product managers? Describe a situation where you had to navigate differing opinions or priorities." (Highlight your communication and teamwork skills.)

  • "What are your thoughts on the future of AI in sports technology and how it might impact user experiences?" (Articulate your vision and understanding of emerging trends.) Portfolio Presentation Strategy:

  • Structure for "Core UX": Select 2-3 projects that best demonstrate your ability to handle complexity, systems thinking, and cross-product design.

  • Narrative Arc: For each project, clearly define the problem, your role, your process (research, ideation, iteration), the solutions, and the measured impact.

  • Visual Aids: Use clear wireframes, mockups, prototypes, and diagrams to illustrate your points. If applicable, show how your designs fit into a larger system.

  • Quantify Outcomes: Present metrics where available (e.g., improved conversion rates, reduced task completion time, user satisfaction scores).

  • Be Prepared for Deep Dives: Expect detailed questions about your decision-making process, challenges faced, and how you collaborated.

📝 Enhancement Note: The suggested interview questions are designed to probe for the core competencies of systems thinking, AI fluency, and collaborative problem-solving, mirroring the expectations for high-performing operations professionals. The portfolio presentation strategy emphasizes demonstrating process and impact, crucial for operations roles.

📌 Application Steps

To apply for this Product Designer position:

  • Submit your application through the provided application link on Greenhouse.

  • Curate Your Portfolio: Select 2-3 of your strongest projects that best exemplify your experience in Core UX, systems thinking, and AI fluency. Ensure each case study clearly outlines the problem, your process, your solutions, and the impact, with a strong emphasis on your reasoning and collaboration.

  • Tailor Your Resume: Highlight keywords and experiences relevant to Product Design, UX, systems thinking, information architecture, AI tools, and cross-functional collaboration. Quantify achievements wherever possible.

  • Prepare Your Presentation: Practice walking through your portfolio projects, focusing on clear articulation of your thought process, design rationale, and the outcomes achieved. Be ready to discuss how your work aligns with Hudl's mission and the "Core UX" focus.

  • Research Hudl: Understand Hudl's products, target audience (sports teams, coaches, athletes), company mission, and culture. Pay attention to their approach to technology and innovation, particularly concerning AI.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

Candidates must possess strong product design craft, systems thinking, and the ability to turn complex requirements into intuitive experiences. Proficiency in AI tools, a strong portfolio demonstrating iteration, and experience with data-rich or connected products are highly valued.