Senior UX-designer till myndighet

📍 Job Overview

Job Title: Senior UX-designer till myndighet

Company: Techrytera AB

Location: Stockholm, Sweden

Job Type: Full-time

Category: UX/UI Design, Government Sector Operations

Date Posted: 2026-08-25

Experience Level: Senior (9+ years)

Remote Status: Hybrid

🚀 Role Summary

• Lead end-to-end UX and UI design processes for a government digital platform, from initial concept to final design documentation.

• Drive user-centric design by planning and executing user interviews, usability testing, and workshops to gather actionable insights.

• Translate complex user and business needs into intuitive design solutions, including user flows, wireframes, prototypes, and high-fidelity interfaces.

• Ensure a cohesive and user-friendly digital experience across the entire platform, while adhering to digital accessibility standards (WCAG).

• Collaborate closely with agile, cross-functional teams including product owners, developers, and business analysts to ensure seamless integration and execution of design.

📝 Enhancement Note: This role is for a Senior UX Designer within a government agency, implying a focus on public service delivery, long-term projects, and potentially complex regulatory environments. The hybrid work arrangement suggests a balance between in-office collaboration and remote flexibility, crucial for operations roles involving cross-functional team synergy.

📈 Primary Responsibilities

• Spearhead the strategic and operational UX/UI design initiatives for the digital platform, ensuring alignment with government objectives and user needs.

• Conduct comprehensive user research, including qualitative methods like interviews and quantitative analysis of user behavior, to inform design decisions.

• Develop detailed design documentation, including user journey maps, personas, wireframes, interactive prototypes, and final UI specifications.

• Champion and contribute to the development and maintenance of the organization's design system, ensuring consistency, scalability, and efficiency in design application.

• Actively participate in agile ceremonies (e.g., sprint planning, daily stand-ups, retrospectives) to integrate design thinking throughout the development lifecycle.

• Ensure all design solutions meet stringent accessibility requirements (WCAG 2.1 AA or higher) and are technically feasible for implementation.

• Collaborate with stakeholders to define project scope, requirements, and design objectives, ensuring clear communication and managing expectations.

• Provide guidance and mentorship to other team members on UX/UI best practices and user-centered design principles.

📝 Enhancement Note: The emphasis on "strategic and operational" aspects, coupled with "holistic responsibility for the design perspective," indicates this role requires not just execution but also strategic input into the product's direction and the design team's methodologies. The requirement for "feasibility, scalability, and adaptation to relevant requirements" points to a need for pragmatic design solutions that consider technical constraints and long-term maintenance, common in government IT projects.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating equivalent knowledge and practical experience is essential. A background in Human-Computer Interaction (HCI), Design, Psychology, or a related field is advantageous.

Experience: A minimum of 9 years of documented experience in both strategic and operational UX/UI design for digital products and services is required.

Required Skills:

• Minimum 9 years of documented strategic and operational UX/UI experience for digital products and services.

• Proven ability to analyze and solve complex user and design problems within digital product development.

• Current and demonstrable experience with established UX/UI and prototyping tools (e.g., Sketch, Axure, Figma, or equivalent).

• Documented experience applying digital accessibility principles, including WCAG standards, in product development.

• Demonstrated experience working in agile and cross-functional teams, collaborating closely with developers, business analysts, and product owners.

• Excellent verbal and written communication skills in Swedish. Preferred Skills:

• Experience establishing, developing, and evolving design systems for digital products or services.

• Basic understanding of frontend development principles, specifically HTML and CSS.

• Experience coaching, mentoring, and supporting colleagues in UX/UI and user-centered design.

• Proven experience in actively contributing to knowledge sharing and competency development within a team or organization.

• Experience leading or coordinating UX/UI work in cross-functional teams.

• Experience with user research methodologies, including interviews, usability testing, and workshops.

• Proficiency in translating user and business needs into user flows, wireframes, prototypes, and high-fidelity interfaces.

📝 Enhancement Note: The "Skallkrav" (shall requirements) clearly define the non-negotiable qualifications, emphasizing extensive experience and specific technical/methodological proficiencies. The "Börkrav" (should requirements) highlight areas that would significantly strengthen an application, particularly those related to design systems, foundational coding knowledge, and leadership/mentoring capabilities, which are crucial for a senior operational role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate a strong track record of successfully leading UX/UI design projects from conception through to deployment, showcasing your process and impact.

• Include detailed case studies that highlight your approach to identifying and solving complex user and design challenges, with clear articulation of problem, process, and solution.

• Showcase examples of wireframes, user flows, interactive prototypes, and high-fidelity mockups created using industry-standard tools (Figma, Sketch, Axure).

• Provide evidence of your application of digital accessibility standards (WCAG) in your designs, explaining how you ensured inclusivity.

• If applicable, present examples of your contributions to or creation of design systems, demonstrating your understanding of scalability and consistency. Process Documentation:

• Clearly document your user research methodologies, including how you plan, conduct, and analyze findings from user interviews, usability tests, and workshops.

• Illustrate your workflow for translating research insights and requirements into design artifacts (user flows, wireframes, prototypes).

• Detail your process for collaborating with cross-functional teams, including how you integrate feedback from developers, product owners, and other stakeholders within an agile framework.

• Showcase your approach to quality assurance and design documentation, ensuring designs are implementable and maintainable.

📝 Enhancement Note: For a senior role, especially within a government context, a portfolio is critical. It must not only showcase design skills but also the ability to operate strategically, manage complex projects, adhere to standards like accessibility, and integrate into agile development processes. The emphasis on "documented experience" in the requirements suggests that the portfolio should be robust and provide clear evidence of past work and impact.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior UX Designers in Stockholm with 9+ years of experience, a competitive salary range is estimated between 60,000 SEK to 85,000 SEK per month. This range accounts for the senior level, specialized skills in UX/UI and accessibility, and the specific context of working within a government agency.

Benefits:

• Pension Scheme: Comprehensive pension plan contributing to long-term financial security.

• Health Insurance: Private health insurance providing access to medical services and treatments.

• Work-Life Balance: Emphasis on a healthy work-life balance, with flexible working hours and hybrid work arrangements.

• Professional Development: Opportunities for continued learning, training, and attendance at industry conferences to stay updated on UX/UI trends and accessibility standards.

• Generous Leave Policy: Standard Swedish annual leave allowance, plus potential additional days.

• Subsidized Lunch: Potential for subsidized meals or lunch allowances, common in Swedish workplaces.

Working Hours: The standard working hours are 40 hours per week, with flexibility offered through the hybrid work arrangement. This allows for effective management of design processes and personal commitments.

📝 Enhancement Note: As a Senior UX Designer in Stockholm, compensation is expected to be competitive. The salary estimate is derived from current market data for similar roles in Sweden, considering the extensive experience required (9+ years) and the specific domain (government sector). Benefits are typical for professional roles in Sweden, with a focus on long-term security and work-life balance.

🎯 Team & Company Context

🏢 Company Culture

Industry: Government & Public Sector, Technology, Consulting. This role supports a government agency, which often implies a mission-driven environment focused on public service, citizen engagement, and long-term impact. The recruitment is handled by Techrytera AB, an IT and Engineering staffing company.

Company Size: Techrytera AB is a specialized recruitment and staffing agency. The specific government agency employing this role would typically be a larger public organization with established departments and potentially a significant digital transformation agenda.

Founded: Techrytera AB was founded to provide specialized IT and Engineering recruitment. The government agency's founding date would be much earlier, reflecting its long-standing public service role.

Team Structure:

• The UX Designer will likely be part of a digital product development team, working within an agile framework. This team will include roles such as Product Owners, Business Analysts, Developers (frontend/backend), and potentially QA testers.

• The UX Designer may also be part of a broader design or digital services unit within the agency, fostering collaboration and knowledge sharing among designers.

• Reporting will likely be to a Design Lead, Product Manager, or Head of Digital Services, depending on the agency's organizational structure. Methodology:

• Agile Development: The team operates using agile methodologies, requiring close collaboration, iterative design, and continuous feedback loops.

• User-Centered Design: A core principle, emphasizing user needs, research, and testing throughout the design and development process.

• Data-Informed Design: Utilizing analytics and user feedback to guide design decisions and measure the impact of implemented solutions.

• Design System Governance: A structured approach to developing and maintaining a unified design language and component library for consistency and efficiency.

Company Website: https://www.techrytera.se/ (for the recruitment agency)

📝 Enhancement Note: Understanding the context of a government agency is crucial. While Techrytera AB is the recruiter, the end client's environment will shape the daily work. Government roles often prioritize stability, compliance, and public good, which can influence design decisions and project timelines differently than in fast-paced tech startups.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior UX Designer role, indicating a high level of autonomy, strategic influence, and responsibility. It's a position for an experienced professional who can lead complex design challenges and mentor others.

Reporting Structure: The Senior UX Designer will likely report to a Design Lead, Product Manager, or a similar management role within the digital product development team or a dedicated design unit. They will collaborate extensively with developers, product owners, and other business stakeholders.

Operations Impact: The Senior UX Designer's work directly impacts the usability, accessibility, and effectiveness of digital services provided to citizens and internal users. By ensuring intuitive and efficient user experiences, they contribute to increased citizen satisfaction, operational efficiency for the agency, and successful digital transformation initiatives.

Growth Opportunities:

• Lead Designer/Design Lead: Progression to leading design teams, managing design strategy, and overseeing multiple projects.

• UX Strategist: Focusing on higher-level strategic aspects of user experience across the organization's digital ecosystem.

• Product Management: Transitioning into product ownership or management roles, leveraging deep understanding of user needs and product development.

• Specialization: Deepening expertise in specific areas like design systems, accessibility, or user research methodologies.

• Mentorship & Training: Taking on formal roles in coaching junior designers and contributing to organizational knowledge sharing.

📝 Enhancement Note: The "Senior" title and the "9+ years" requirement clearly position this role as a leadership opportunity within the UX domain. Growth paths are likely to involve increasing strategic responsibility, team leadership, or specialization within the government's digital transformation efforts.

🌐 Work Environment

Office Type: Hybrid work environment, combining remote work with on-site presence at the agency's office in Stockholm. This allows for flexibility while maintaining in-person collaboration.

Office Location(s): Sveavägen 137, Stockholm, Sweden. This is a central Stockholm location, likely accessible via public transport.

Workspace Context:

• Collaborative Spaces: The office environment likely includes meeting rooms and open areas conducive to brainstorming sessions, workshops, and cross-functional team collaboration.

• Technology & Tools: Access to necessary design software (Figma, Sketch, Axure), hardware, and collaboration platforms will be provided.

• Team Interaction: Opportunities for regular face-to-face interaction with product teams, designers, and stakeholders, fostering a strong sense of teamwork and shared purpose.

Work Schedule: Standard working hours (40 hours/week) with flexibility. The hybrid model allows for planning workdays to optimize for individual focus time (remote) and collaborative activities (on-site).

📝 Enhancement Note: The hybrid nature of the role is a key aspect, common in modern professional environments. For a government agency, this setup balances the need for structured collaboration and adherence to protocols with the flexibility that attracts experienced professionals.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio by Techrytera AB to assess basic qualifications and experience.

• Portfolio Presentation & Discussion: An in-depth session where you present selected case studies from your portfolio, discussing your process, decisions, and impact. This is where your strategic and operational thinking will be evaluated.

• Technical/Skills Assessment: Potential for a practical design exercise or a more detailed discussion on specific skills like accessibility, design systems, or agile collaboration.

• Stakeholder/Team Interview: Meeting with potential team members, product owners, or hiring managers from the government agency to assess cultural fit, collaboration style, and problem-solving approach.

• Final Interview: A concluding interview, possibly with senior management, to finalize the offer.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 of your strongest case studies that best represent your experience in complex digital product development, strategic UX/UI, and accessibility. Prioritize projects with demonstrable impact.

• Showcase Process: For each case study, clearly articulate the problem statement, your role, the methodologies used (research, ideation, prototyping, testing), your design decisions, and the final outcomes/results. Quantify impact where possible (e.g., improved conversion rates, reduced support tickets, increased user satisfaction).

• Highlight Seniority: Emphasize your leadership, strategic thinking, and ability to mentor others. Showcase instances where you influenced product direction or improved team processes.

• Accessibility Focus: Ensure at least one case study prominently features your approach to digital accessibility (WCAG compliance) and how you integrated it into the design process.

• Be Prepared for Questions: Anticipate questions about your design rationale, how you handle conflicting feedback, your experience with agile environments, and your understanding of government sector needs.

Challenge Preparation:

• Design Exercise: Be prepared for a take-home assignment or an on-the-spot design challenge, likely focusing on a specific user problem or feature related to a government service. Focus on demonstrating your structured approach, user empathy, and ability to deliver within constraints.

• Agile Scenarios: Practice discussing how you would integrate into an agile team, manage design sprints, and collaborate with developers and product owners.

• Problem-Solving: Prepare to discuss how you would approach ambiguous problems, gather requirements, and iterate on solutions based on feedback and data.

📝 Enhancement Note: The interview process for a senior role in a government agency will likely be thorough, assessing not just technical skills but also strategic thinking, problem-solving capabilities, and cultural fit. A well-prepared portfolio is paramount, serving as the primary evidence of your qualifications and approach.

🛠 Tools & Technology Stack

Primary Tools:

• UX/UI Design & Prototyping: Figma, Sketch, Axure (proficiency in at least one is mandatory). Candidates are expected to be highly skilled in creating wireframes, user flows, interactive prototypes, and high-fidelity mockups.

• Design Systems: Experience with creating, contributing to, or maintaining design systems is highly desirable. This implies familiarity with component libraries, style guides, and pattern libraries.

Analytics & Reporting:

• While not explicitly listed as a primary requirement, familiarity with analytics tools (e.g., Google Analytics, Adobe Analytics) and the ability to interpret user data to inform design decisions is beneficial.

• Experience using or collaborating on the creation of dashboards for tracking user engagement and design performance metrics. CRM & Automation:

• Not directly applicable to the core UX/UI design function, but an understanding of how user data is managed within CRM systems or marketing automation platforms could be advantageous for understanding the broader digital ecosystem.

• Familiarity with project management and collaboration tools like Jira, Confluence, or Trello is expected due to the agile work environment.

📝 Enhancement Note: Proficiency in industry-standard design tools is a baseline requirement. The "meriterande" (preferred) skill of contributing to design systems is particularly important for a senior role, as it signifies an ability to scale design efforts and ensure consistency across a larger digital footprint.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of the public, ensuring digital services are accessible and effective for all users.

• Collaboration: A strong emphasis on teamwork, open communication, and cross-functional partnership to achieve shared goals.

• Excellence & Quality: Striving for high standards in design, development, and service delivery, with a focus on detail and accuracy.

• Continuous Improvement: A proactive approach to learning, adapting, and refining processes and solutions based on feedback and evolving needs.

• Integrity & Transparency: Upholding ethical standards and maintaining open communication with stakeholders and the public.

Collaboration Style:

• Agile & Iterative: Working within agile frameworks means embracing flexibility, regular feedback loops, and iterative development cycles.

• Cross-functional Integration: Actively engaging with developers, product owners, and business analysts to ensure design solutions are technically feasible, meet business objectives, and align with user needs.

• Knowledge Sharing: A culture that encourages sharing insights, best practices, and learnings across teams, fostering collective growth and problem-solving.

📝 Enhancement Note: The values of a government agency often center on public service, integrity, and efficiency. For a UX Designer, this translates to a focus on user needs, accessibility, and creating impactful digital experiences that benefit society. Collaboration will be key, given the complex stakeholder landscape.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Bureaucracy: Working within a government agency may involve longer decision-making processes and more formal procedures compared to private tech companies.

• Diverse User Needs: Designing for a broad and diverse public requires a deep understanding of various user groups, including those with limited digital literacy or specific accessibility needs.

• Legacy Systems & Integration: Potentially integrating new digital solutions with existing, older systems, requiring careful planning and creative problem-solving.

• Balancing Constraints: Juggling technical limitations, budget constraints, regulatory requirements, and user experience goals to deliver optimal solutions.

Learning & Development Opportunities:

• Specialization: Deepen expertise in specific areas such as advanced accessibility, user research methodologies, or design system architecture.

• Leadership: Develop leadership skills through mentoring junior designers, leading project workstreams, or contributing to strategic design initiatives.

• Industry Exposure: Gain experience working on high-impact public-facing digital services and understanding the unique challenges and rewards of the government sector.

• Formal Training: Access to training programs, workshops, and potentially certifications related to UX, accessibility, or agile methodologies.

📝 Enhancement Note: The challenges in this role are typical of government IT projects, requiring resilience, adaptability, and strong problem-solving skills. The growth opportunities are significant for a senior professional looking to make a tangible impact and develop leadership capabilities within a stable, mission-driven environment.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex UX/UI challenge you faced in a previous role and how you approached it strategically. What was the outcome?" (Focus on your process, decision-making, and impact.)

• "How would you balance the needs of diverse user groups with potentially conflicting business requirements within a government context?" (Demonstrate user empathy and pragmatic problem-solving.)

• "Walk us through your process for designing a new feature, from initial concept to final implementation, emphasizing your collaboration with development and product teams." (Showcase your understanding of agile workflows and cross-functional partnerships.) Company & Culture Questions:

• "What interests you about working for a government agency, and what do you see as the unique challenges and rewards of designing for the public sector?" (Research the agency's mission and current digital initiatives.)

• "How do you ensure accessibility is integrated into your design process from the outset, rather than being an afterthought?" (Be ready to discuss WCAG and practical implementation.)

• "Describe your experience working within agile teams. How do you contribute to sprint planning, provide feedback, and manage your workload?" (Highlight your collaborative and adaptable nature.) Portfolio Presentation Strategy:

• Structure is Key: For each case study, clearly outline: Problem, Your Role, Process (Research, Ideation, Design, Testing), Solution, and Outcome/Impact.

• Narrative Flow: Tell a compelling story about each project, highlighting your problem-solving skills and strategic thinking.

• Visual Clarity: Ensure your presented artifacts (wireframes, prototypes) are clean, well-organized, and easy to understand.

• Quantify Impact: Wherever possible, use data and metrics to demonstrate the success of your designs.

• Be Ready for Deep Dives: Anticipate detailed questions about your design choices, tools used, and challenges encountered.

📝 Enhancement Note: Prepare to articulate your experience not just in terms of design execution, but also strategic contribution, leadership, and problem-solving within a structured environment. Your portfolio is your primary tool for demonstrating these capabilities.

📌 Application Steps

To apply for this operations position:

• Submit your application through the Techrytera AB application link, ensuring your CV and portfolio are up-to-date and tailored.

• Portfolio Customization: Select and refine case studies that best showcase your 9+ years of strategic and operational UX/UI experience, particularly highlighting projects involving complex problem-solving, accessibility (WCAG), and collaboration within agile teams.

• Resume Optimization: Ensure your CV clearly articulates your experience with specific UX/UI tools, methodologies, and your contributions to design systems or accessibility initiatives. Use keywords from the job description.

• Interview Preparation: Practice presenting your portfolio case studies, focusing on demonstrating your strategic thinking, problem-solving approach, and ability to collaborate effectively. Prepare to discuss your experience in the context of a government agency.

• Company Research: Familiarize yourself with Techrytera AB and, if possible, research the specific government agency to understand their mission, services, and any known digital initiatives. This will help tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.