Senior Product Designer (UI-UX) - AI Enterprise

📍 Job Overview

Job Title: Senior Product Designer (UI-UX) - AI Enterprise

Company: Intact FC

Location: Montréal, Quebec, Canada

Job Type: FULL_TIME

Category: Product Design / UX/UI

Date Posted: April 30, 2026

Experience Level: Mid-Senior Level (5-10 years)

Remote Status: Hybrid

🚀 Role Summary

• Lead the design of human-centered AI experiences within Intact's digital ecosystem, focusing on responsible AI interactions.

• Craft compelling and usable interfaces that significantly enhance user experience and achieve key business objectives.

• Collaborate closely with product managers, engineers, researchers, and UX writers in a multidisciplinary agile team to deliver end-to-end digital solutions.

• Drive strategic planning and roadmap definition for AI-powered product features and enhancements.

• Champion user-centered, data-driven design methodologies and elevate the design practices within the team.

📝 Enhancement Note: While the role title is "Senior Product Designer (UI-UX) - AI Enterprise," the responsibilities and requirements strongly indicate a focus on UX/UI design within the context of Artificial Intelligence products, rather than a traditional product management role. The emphasis on "designing responsible human-AI experiences" and "crafting human-centered AI experiences" highlights the specialized nature of this position within the AI enterprise space.

📈 Primary Responsibilities

• Leverage consumer insights and quantitative/qualitative data to design intuitive and effective human-AI interactions.

• Translate complex business needs into clear, user-friendly, and visually appealing digital product interfaces.

• Develop comprehensive design documentation, including process flows, content inventories, wireframes, interactive prototypes, and final polished interface design files.

• Actively participate in strategic planning sessions and contribute to product roadmap definition for AI-driven features.

• Present design concepts, user research findings, and project progress to diverse audiences, including executive leadership and key stakeholders.

• Partner effectively with product managers, product owners, engineers, UX researchers, and UX writers throughout the entire product development lifecycle.

• Utilize and contribute to the evolution of Design System libraries and design guidelines across multiple brands, advocating for best practices within the design community.

• Generate final design assets and collaborate closely with development teams to ensure accurate implementation and validation of design specifications.

• Provide and solicit constructive feedback from peers and cross-functional teams to continuously improve design quality and elevate team standards.

• Advocate for and implement user-centered, data-driven design principles to optimize product performance and user satisfaction.

• Contribute to the growth and development of the AI Experience team's design practices and methodologies.

📝 Enhancement Note: The responsibilities emphasize a full-cycle design process, from initial ideation and strategic input to final asset delivery and developer collaboration. The inclusion of "delivering the end-to-end solution from conception until launch, and iteration" signifies a hands-on role with significant ownership.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating mastery of UI/UX principles and practical application in digital product design is paramount. A background in Human-Computer Interaction (HCI), Design, Computer Science, or a related field is often beneficial.

Experience: A minimum of 5 years of relevant professional experience in designing digital products that have been successfully released to the market, with a demonstrable track record of positive outcomes.

Required Skills:

• At least 5 years of experience designing digital products with a proven track record of market release and success.

• Expertise in user-centered design (UCD) practices and strong usability principles.

• Proficiency in visual design, understanding the impact of typography, color, and layout on product function and aesthetics.

• Mastery of industry-standard design tools, with a specific emphasis on Figma.

• Experience in creating process flows, content inventories, wireframes, prototypes, and polished interface design files.

• Ability to translate business needs into actionable design requirements.

• Experience delivering end-to-end digital solutions within a cross-functional, agile team environment.

• Proven ability to manage multiple concurrent initiatives with potentially ambiguous scope.

• Excellent written and verbal communication skills, with strong presentation capabilities.

• Creative, analytical, curious, and ingenious problem-solving aptitude.

• Highly organized, autonomous, and proactive work ethic.

Preferred Skills:

• Experience with UX research tools.

• E-commerce experience, particularly with a focus on growth strategies and A/B testing.

• Demonstrated interest and knowledge in designing for AI or in AI technologies generally.

📝 Enhancement Note: The requirement for 5+ years of experience and "proven track record of success" suggests the need for candidates who can demonstrate tangible impact and strategic thinking, not just execution. The emphasis on bilingualism is a critical requirement for this role in Canada.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing end-to-end design projects, illustrating your process from initial concept to final execution.

• Case studies that detail the problem statement, your role, design process, key decisions, and measurable outcomes.

• Demonstrations of wireframes, interactive prototypes, and high-fidelity visual designs for digital products.

• Examples of how you have leveraged user insights, data, and design systems to inform your design decisions.

Process Documentation:

• Showcase your ability to document design processes, including user flows, journey maps, and information architecture.

• Provide examples of how you've used iterative design methodologies, incorporating feedback and testing results.

• Demonstrate experience in generating final assets and working with developers to implement and validate design specifications.

• Illustrate your approach to using and contributing to design systems and guidelines.

📝 Enhancement Note: The explicit instruction to include a portfolio with applications means candidates must curate their work to highlight relevant AI/UX experience, data-driven approaches, and end-to-end project ownership. Specific case studies demonstrating impact and collaboration will be crucial.

💵 Compensation & Benefits

Salary Range: CAD $94,200 - $115,200 annually (based on a 35-hour workweek).

Benefits:

• Flexible work arrangements and a hybrid work model.

• Opportunity to purchase up to 5 extra days off per year.

• Comprehensive benefits package supporting physical and mental well-being, including telemedicine and a Wellness account.

• Employee Share Plan & Savings: Up to 12% of salary, with potential for guaranteed income for life through the defined benefit pension plan.

• Annual bonus target of 12% of base salary, with a potential payout of up to double the target, subject to personal and company performance.

• Employee Share Purchase Plan (ESPP) with Intact matching 50% of net shares.

• Defined benefit pension plan offering long-term security and guaranteed income for life.

Working Hours: 35 hours per week.

📝 Enhancement Note: The provided salary range is a strong benchmark for a Senior Product Designer in Montreal. The extensive benefits package, including a generous bonus structure, share plan, and a rare defined benefit pension plan, indicates a highly competitive total compensation offering. Candidates should note that the salary range is a guideline and Intact encourages applications from those potentially outside this range.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services / Insurance. Intact FC operates in a highly regulated and competitive industry where innovation in customer experience and digital solutions is crucial for differentiation and growth.

Company Size: Large Enterprise (Likely 10,000+ employees based on typical Workday implementations and the scope of benefits offered). This size suggests robust processes, significant resources, and a structured approach to operations and product development.

Founded: The company's founding date is not explicitly provided, but Intact Financial Corporation is a well-established entity in the Canadian insurance market, implying a long history and deep industry expertise.

Team Structure:

• The role is within the "AI Experience team," suggesting a dedicated group focused on integrating AI into user-facing products.

• This team likely comprises other designers (UX/UI), AI specialists, product managers, and potentially UX researchers.

• Collaboration will extend to broader product and engineering teams across the organization.

Methodology:

• Data-Driven Design: Emphasis on leveraging consumer insights and data to inform design decisions and measure impact.

• Agile Development: Work is conducted within multidisciplinary agile teams, requiring adaptability and iterative development cycles.

• User-Centered Approach: A core philosophy of designing experiences that meet user needs and business objectives.

• Design Systems: Adherence to and contribution to established design systems to ensure consistency and efficiency across brands.

Company Website: https://www.intactfc.com/

📝 Enhancement Note: Intact's position as a major financial services provider means operations and user experience are critical. The company's stated values ("shape the future, win as a team, grow with us") and employee promise highlight a culture that values collaboration, innovation, and employee development. The focus on AI indicates a forward-looking strategy.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior-level individual contributor role. It signifies a high degree of autonomy, expertise, and the ability to influence design strategy and mentor junior team members. The role demands strategic thinking alongside hands-on design execution in a specialized area (AI).

Reporting Structure: The Senior Product Designer will likely report to a Design Lead, Head of Design, or a Director within the Product or AI division. They will collaborate closely with Product Managers and Engineering leads within their agile teams.

Operations Impact: The designer's work will have a direct impact on the user experience of Intact's AI-powered enterprise solutions, influencing customer satisfaction, operational efficiency, and potentially revenue generation through improved product adoption and effectiveness. Presenting to executives underscores the strategic importance of this role.

Growth Opportunities:

• Specialization: Deepen expertise in AI/Human-AI interaction design, becoming a go-to expert within the organization.

• Leadership: Transition into a Lead Designer or Design Manager role, overseeing teams and strategic design initiatives.

• Cross-functional Mobility: Move into Product Management or UX Research roles, leveraging a strong understanding of user needs and product development.

• Skill Development: Opportunities to learn new design methodologies, AI technologies, and advanced analytics through company-sponsored training, conferences, and internal workshops.

• Mentorship: Opportunity to mentor junior designers, developing leadership and coaching skills.

📝 Enhancement Note: The "Senior" title and the expectation to present to executives suggest a role with significant visibility and potential for advancement. Intact's emphasis on employee growth and development, coupled with the newness of the AI Experience team, presents a unique opportunity for impact and career progression.

🌐 Work Environment

Office Type: Hybrid work model. This implies a mix of remote work and in-office days at their Montréal location. The office environment is likely designed to support collaboration and team activities.

Office Location(s): Montréal, Quebec, Canada (specifically 2020 Robert-Bourassa). This is a major business district in Montreal, suggesting a well-equipped and accessible office space.

Workspace Context:

• Collaborative Environment: The office space is expected to facilitate teamwork, brainstorming sessions, and cross-functional interactions.

• Tools & Technology: Access to industry-standard design software (Figma is explicitly mentioned), collaboration tools, and potentially specialized AI/UX research tools.

• Team Interaction: Opportunities for regular interaction with fellow designers, product managers, engineers, and researchers, fostering a dynamic and innovative atmosphere.

• Design Community: Expected to engage with a broader design community within Intact, potentially sharing best practices and contributing to a unified design approach.

Work Schedule: The standard workweek is 35 hours, with flexibility offered through the hybrid model. This allows for structured workdays while accommodating personal needs.

📝 Enhancement Note: The hybrid model indicates a balance between focused remote work and collaborative in-office engagement. The Montréal location suggests a vibrant tech and business hub.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or Recruiter review of resume and portfolio for essential qualifications.

• Portfolio Presentation: A dedicated session where candidates present their portfolio, showcasing key projects, design process, and impact. Expect to discuss specific case studies in detail.

• Hiring Manager / Team Interview: Discussion focused on experience, problem-solving skills, collaboration style, and technical proficiency. May include scenario-based questions.

• Cross-functional Interview: Meeting with potential collaborators (e.g., Product Manager, Engineer, Researcher) to assess teamwork and communication.

• Executive/Senior Leadership Interview: A final discussion, potentially with a design leader or executive, to assess strategic thinking, cultural fit, and overall readiness for the senior role.

Portfolio Review Tips:

• Curate for Relevance: Prioritize projects that demonstrate AI/human-AI interaction design, complex enterprise solutions, and data-informed decision-making.

• Tell a Story: For each case study, clearly articulate the problem, your unique contribution, the design process, challenges faced, solutions implemented, and quantifiable results.

• Showcase Process: Go beyond final mockups; include wireframes, user flows, research insights, and iterations to demonstrate your thinking.

• Highlight Collaboration: Explain how you worked with cross-functional teams, managed feedback, and integrated diverse perspectives.

• Quantify Impact: Use metrics (e.g., conversion rates, user satisfaction scores, efficiency gains) to demonstrate the business value of your designs.

• Be Prepared to Discuss: Anticipate questions about your design choices, trade-offs made, and lessons learned.

Challenge Preparation:

• Design Exercise: Be prepared for a take-home design challenge or an in-person/virtual whiteboard exercise. This will likely involve solving a problem related to AI user experience or designing a feature for an enterprise application.

• Focus on Process: Demonstrate your problem-solving approach, how you gather requirements, ideate, and iterate.

• Articulate Rationale: Clearly explain the "why" behind your design decisions, referencing user needs and business goals.

• Time Management: Practice working efficiently within given time constraints for design challenges.

📝 Enhancement Note: The emphasis on portfolio presentation and potential design challenges highlights the need for candidates to not only have strong design skills but also the ability to articulate their process and strategic thinking effectively. Bilingualism will likely be assessed during interviews.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Explicitly mentioned as a mastery requirement for design and prototyping.

• Design System Tools: Experience with managing or contributing to design systems (e.g., Storybook, Zeroheight, or internal platforms).

• Prototyping Tools: Proficiency in creating interactive prototypes within Figma or other related tools.

Analytics & Reporting:

• Data Analysis Tools: Experience interpreting data from analytics platforms (e.g., Google Analytics, Adobe Analytics, Amplitude, Mixpanel) to inform design decisions.

• A/B Testing Tools: Familiarity with platforms used for A/B testing (e.g., Optimizely, VWO) is preferred, especially for e-commerce contexts.

• User Research Tools: Experience with tools for user testing, surveys, and feedback collection (e.g., UserTesting.com, SurveyMonkey, Hotjar) is an asset.

CRM & Automation:

• While not directly a CRM role, an understanding of how enterprise software integrates with user-facing applications and impacts workflows is beneficial. Familiarity with enterprise-level platforms and their user interfaces.

📝 Enhancement Note: Figma is a core requirement. Experience with data analysis and user research tools is crucial for a data-driven design approach. Any familiarity with AI development platforms or concepts, even at a high level, would be a significant advantage.

👥 Team Culture & Values

Operations Values:

• Win as a Team: Strong emphasis on collaboration, mutual support, and collective success. This role requires close partnership with product, engineering, and research.

• Shape the Future: A drive for innovation, pushing boundaries, and contributing to the evolution of AI-powered experiences.

• Grow with Us: Commitment to employee development, continuous learning, and career advancement.

• Respect: Valuing diversity, inclusion, and the unique perspectives of all employees.

• Data-Driven & User-Centered: Decisions are grounded in data and a deep understanding of user needs.

Collaboration Style:

• Cross-functional Integration: Seamless collaboration with product managers, engineers, researchers, and UX writers is essential for end-to-end solution delivery.

• Feedback Exchange: An open environment for giving and receiving constructive feedback to elevate design quality.

• Knowledge Sharing: Encouraging the sharing of best practices, insights, and learnings within the design community and broader product teams.

• Iterative Process: Embracing an iterative approach to design, incorporating feedback and data throughout the development cycle.

📝 Enhancement Note: Intact's stated values heavily influence the expected team culture. Candidates should demonstrate how they embody teamwork, a forward-thinking mindset, a commitment to personal growth, and respect for others, particularly in a collaborative, cross-functional setting.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for AI: Navigating the complexities of designing responsible, ethical, and user-friendly AI experiences, which is a rapidly evolving field.

• Ambiguous Scope: Ability to thrive and deliver high-quality work in situations where project requirements may not be fully defined initially.

• Balancing User Needs and Business Objectives: Effectively integrating user desires with complex enterprise and AI-driven business goals.

• Cross-Brand Consistency: Maintaining design integrity and adherence to guidelines across multiple brands within a large organization.

• Pace of Innovation: Keeping pace with advancements in AI technology and design best practices to ensure Intact's solutions remain cutting-edge.

Learning & Development Opportunities:

• AI/ML Design Specialization: Opportunities to become an expert in designing for artificial intelligence and machine learning applications.

• Advanced UX/UI Techniques: Access to training and workshops on the latest design methodologies and tools.

• Industry Conferences: Potential to attend leading UX, AI, and product design conferences to stay abreast of trends.

• Mentorship Programs: Formal or informal mentorship opportunities with senior designers or leaders within Intact.

• Defined Benefit Pension Plan: Unique long-term financial security benefit that is a significant growth/stability opportunity.

📝 Enhancement Note: The challenges highlight the cutting-edge nature of the role, particularly the focus on AI. The growth opportunities are substantial, offering a chance to specialize in a high-demand field and benefit from a robust corporate structure.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex enterprise product you designed. What were the key challenges, your approach, and the impact?" (Focus on process, data, and outcomes.)

• "How do you approach designing ethical and responsible AI experiences? What considerations are paramount?" (Demonstrate awareness of AI ethics and user trust.)

• "Walk us through a time you had to present a design concept to executive stakeholders. How did you tailor your message and what was the result?" (Highlight presentation skills and executive-level communication.)

Company & Culture Questions:

• "Why are you interested in designing for AI at Intact, specifically?" (Connect your passion for AI design with Intact's mission and values.)

• "How do you contribute to a 'Win as a Team' culture?" (Provide examples of collaboration and support for colleagues.)

• "Describe your experience working in an agile, cross-functional environment." (Emphasize your adaptability and collaborative approach.)

Portfolio Presentation Strategy:

• Structure: Organize your presentation logically: Introduction of the project, problem statement, your role, process (research, ideation, iteration), solutions (wireframes, prototypes, visual design), outcomes/impact, and key learnings.

• Storytelling: Craft a compelling narrative around each project, highlighting the "why" behind your decisions and the value delivered.

• Visuals: Use high-quality visuals of your work, but don't neglect to explain the context and rationale behind them.

• Quantify Impact: Whenever possible, use metrics to demonstrate the success of your designs.

• Conciseness: Be mindful of time. Practice your presentation to ensure it fits within the allocated slot, leaving time for Q&A. Focus on 2-3 strong, relevant case studies.

📝 Enhancement Note: Interview preparation should focus on demonstrating a blend of strategic thinking, hands-on design expertise, and strong communication skills, with a particular emphasis on AI design considerations and collaborative problem-solving. Bilingualism will be a key factor in communication assessments.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided Workday link, ensuring your resume and portfolio are up-to-date and readily accessible.

• Customize your Resume: Tailor your resume to highlight your 5+ years of digital product design experience, specifically mentioning Figma mastery, AI/UX design interest, and experience with enterprise solutions. Use keywords from the job description.

• Curate Your Portfolio: Select 2-3 of your strongest case studies that best represent your skills in UI/UX design, human-centered approaches, data-driven decision-making, and ideally, any experience related to AI or complex enterprise platforms. Ensure it clearly outlines your process and impact.

• Prepare Your Presentation: Practice presenting your portfolio, focusing on storytelling, clear articulation of your design process, and quantifying results. Be ready to discuss your approach to AI ethics and user experience.

• Research Intact FC: Familiarize yourself with Intact's mission, values, and recent initiatives, particularly in AI and digital transformation. Understand their approach to customer experience in the financial services sector.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.