Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: Zepz

Location: United Kingdom

Job Type: Fixed Term

Category: Product Design / UX/UI Design

Date Posted: 2026-05-26

Experience Level: 5-10 Years

Remote Status: Remote OK

🚀 Role Summary

• Drive product excellence and differentiation through user-centric design for Zepz's financial technology platforms.

• Conceptualize and design innovative, mobile-first experiences that empower migrants to send money home, fostering global connections.

• Collaborate closely with cross-functional teams, including product managers and engineers, to translate business objectives into impactful design solutions.

• Leverage AI-assisted tools and user data to accelerate ideation, prototyping, and the delivery of effective features, ensuring high standards of craft and user experience.

• Contribute to the growth of a diverse Global Design Organization, advocating for meaningful and engaging experiences for a global customer base.

📝 Enhancement Note: This role is critical for enhancing the user experience of Zepz's core remittance services (WorldRemit and Sendwave), directly impacting financial inclusion for migrant communities. The emphasis on AI and mobile-first design indicates a forward-thinking approach to product development within the fintech sector.

📈 Primary Responsibilities

• Lead the end-to-end design process for new product features and improvements, from concept to execution, with a strong mobile-first focus.

• Develop high-level user flows, wireframes, and interactive prototypes at varying fidelity levels to effectively communicate design solutions for complex products, including edge cases.

• Utilize AI-assisted prototyping tools (e.g., Figma Make) to rapidly ideate, build functional prototypes, and explore diverse solution sets.

• Translate user needs, business objectives, and technical requirements into intuitive and scalable UI/UX designs.

• Define, track, and analyze design success metrics in collaboration with product and data teams to ensure shipped experiences meet user and business goals.

• Ideate on new product features and enhancements, employing a deep understanding of user empathy and market opportunities.

• Champion design solutions to stakeholders through compelling design storytelling, articulating the value and rationale behind design decisions.

• Contribute to the evolution of Zepz's design system, ensuring consistency, scalability, and adherence across multiple products and platforms.

• Work collaboratively with Engineering to ensure the final product meticulously meets design specifications and quality standards.

• Partner with Design Leadership to foster team growth, inform design processes, and elevate the overall design practice within the organization.

📝 Enhancement Note: The responsibilities highlight a blend of strategic product thinking and hands-on design execution, with a significant emphasis on leveraging AI tools and data to drive informed design decisions. The expectation to "sell" design solutions suggests a need for strong communication and persuasive skills.

🎓 Skills & Qualifications

Education:

Experience:

• A minimum of 4 years of progressive experience in Product Design, with a proven track record of leading and launching end-to-end features for consumer-facing products.

• Demonstrated experience in designing for mobile-first and native mobile applications.

Required Skills:

• Expert-level proficiency in Figma, including advanced features like Prototyping, Variables, Dev Mode, and AI-assisted functionalities (e.g., Figma Make).

• Practical, hands-on experience using AI tools to accelerate design workflows, including ideation, prototyping, and content generation.

• Strong analytical skills to dissect and resolve complex user and business problems.

• Deep understanding of user-centered design principles and a passion for creating exceptional user experiences.

• Proven ability to collaborate effectively cross-functionally with product managers, engineers, and other stakeholders.

• Excellent verbal and written communication skills, with the ability to articulate design decisions, processes, and rationale clearly.

• Active participation in design critiques, reviews, and group discussions, providing and receiving constructive feedback.

Preferred Skills:

• Familiarity with the financial services, regulated products, or fintech industries.

• Experience contributing to and working within established design systems.

• Ability to analyze and interpret user data and research findings to inform design decisions.

📝 Enhancement Note: The emphasis on practical AI tool experience and expert Figma skills is a key differentiator for this role. The preference for financial services experience suggests a need for understanding industry-specific user needs and regulatory considerations.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 4 years of product design experience, with a clear emphasis on consumer-facing mobile and native experiences.

• Present detailed case studies that illustrate your end-to-end design process, from problem definition and user research to ideation, prototyping, UI design, and final launch.

• Demonstrate proficiency in using Figma, including specific examples of advanced features used in your projects (e.g., Variables, Dev Mode, AI-assisted prototyping).

• Include examples of how you have utilized AI tools to accelerate your design workflow, enhance ideation, or improve prototyping speed.

• Provide evidence of how you have used data and user research to inform design decisions and measure the success of launched features.

Process Documentation:

• Clearly articulate your approach to user research, including methodologies for understanding user needs, pain points, and behaviors.

• Detail your process for translating business objectives and technical requirements into effective design solutions.

• Explain how you approach creating and iterating on user flows and interactive prototypes at different fidelity levels.

• Describe your experience in contributing to or maintaining design systems, emphasizing consistency and scalability.

• Illustrate your methods for collaborating with engineering teams to ensure accurate implementation of designs.

• Showcase how you define and track design success metrics and use this data to iterate on designs.

📝 Enhancement Note: The portfolio is paramount for this role. Candidates must be prepared to deep-dive into their process, demonstrating not just the final output but the strategic thinking, problem-solving, and tool utilization that led to successful product launches, particularly those involving AI and mobile-first design.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Unlimited Annual Leave: Offers flexibility and promotes work-life balance, trusting employees to manage their time effectively.

• Healthcare Benefits: Comprehensive health coverage to support employee well-being.

• Employee Discounts: Potential discounts on Zepz services or partner offerings, adding value for employees.

• Remote-First Culture: Flexibility to work from home, fostering autonomy and productivity.

Working Hours:

• While specific hours are not detailed, a standard full-time role is implied. The remote-first culture suggests flexibility in daily schedules, allowing employees to manage their time effectively to meet project deadlines and collaborate across time zones. A typical expectation would be around 40 hours per week, with the understanding that occasional overtime may be required for critical project phases.

📝 Enhancement Note: The salary estimate is based on typical compensation for Senior Product Designers in the UK tech sector, considering the company's size and industry. The "unlimited annual leave" and "remote-first" culture are significant perks that align with a high-trust, high-performance environment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Technology (Fintech), specifically focusing on cross-border remittances and financial access. Zepz operates the WorldRemit and Sendwave brands, aiming to serve migrant communities by providing accessible and affordable money transfer services.

Company Size: 800+ employees spread across six continents. This indicates a global, mid-to-large-sized organization with a significant operational footprint.

Founded: Zepz is the parent company for WorldRemit (founded 2010) and Sendwave. The company's growth and mission are rooted in enabling global financial connectivity.

Team Structure:

• The Senior Product Designer will report into the Head of UX and Design, becoming a member of the diverse Global Design Organization.

• This organization is described as "small but mighty" and works in cross-functional squads alongside product managers and engineers.

Methodology:

• Data-Driven Design: User research and data analytics are core to informing and implementing design solutions. Success metrics are defined and tracked for all shipped experiences.

• Agile & Fast-Paced: The team works in cross-functional squads, moves fast, and prioritizes speed to clarity over polish at early stages.

• AI Integration: AI-assisted tools are integral to the workflow, used for accelerating ideation, prototyping, and problem-solving.

• Design System Focus: Emphasis on creating scalable and consistent UI components and contributing to the central design system.

Company Website: https://www.zepz.io/

📝 Enhancement Note: Zepz's culture is characterized by a strong mission, high trust, and a focus on outcomes and velocity. The integration of AI into daily workflows is a key aspect of their operational methodology, positioning them as a modern, tech-forward fintech company.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior individual contributor role, requiring significant autonomy and leadership in design execution and strategy. It signifies a level where one is expected to not only execute but also mentor, influence, and contribute to process improvements.

Reporting Structure: The Senior Product Designer reports to the Head of UX and Design. This provides a clear line of communication and mentorship from design leadership. They will also work closely within cross-functional squads, interacting daily with Product Managers and Engineers.

Operations Impact: The role has a direct impact on the core business by improving the user experience of financial services used by millions of people globally. Successful designs can lead to increased customer acquisition, retention, transaction volume, and overall customer satisfaction, directly contributing to Zepz's mission and revenue goals.

Growth Opportunities:

• Design Leadership: Potential to grow into a Lead Product Designer or Design Manager role, influencing broader design strategy and team development.

• Specialization: Opportunity to deepen expertise in specific areas like mobile UX, fintech design, or AI-driven design innovation.

• Process Improvement: Contribute to refining Zepz's design processes, integrating new tools and methodologies, and mentoring junior designers.

• Cross-functional Mobility: Potential to move into product management or related strategic roles within the company due to the close collaboration and understanding of business objectives.

• Skill Development: Continuous learning opportunities through working with advanced AI tools, contributing to a design system, and tackling complex user challenges in the fintech space.

📝 Enhancement Note: The Senior title implies a path towards leadership or deep specialization. The emphasis on AI and fintech provides unique growth avenues in a rapidly evolving sector.

🌐 Work Environment

Office Type: Zepz operates a "remote-first" culture. This means the primary work environment is remote, offering flexibility to employees. While they have a global team, the focus is on distributed collaboration rather than a centralized office. The specific location in the UK suggests adherence to UK employment laws and potential regional hubs for team meetups if they occur.

Office Location(s): The job is listed for the "United Kingdom," implying candidates can be based anywhere within the UK, working remotely. Zepz has a global team spread across six continents, indicating a distributed workforce.

Workspace Context:

• Collaborative & Distributed: Expect a highly collaborative environment facilitated by digital tools, with an emphasis on transparent communication and asynchronous work where appropriate.

• Tech-Enabled: Access to modern design tools, including advanced Figma features and AI-assisted platforms, is standard.

• Mission-Driven: The workspace is infused with the company's mission to break down financial barriers, fostering a sense of purpose among team members.

Work Schedule: The remote-first approach allows for flexibility in daily schedules, enabling employees to optimize their productive hours. However, core collaboration hours may be necessary for cross-functional team alignment, particularly when working with teams in different time zones. A standard full-time commitment is expected.

📝 Enhancement Note: The remote-first nature of Zepz is a significant aspect of its work environment. Candidates should be comfortable with remote collaboration tools and practices, and possess strong self-management skills.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and experience, particularly focusing on mobile-first design, Figma proficiency, and AI tool usage.

• Hiring Manager Interview: A discussion with the Head of UX and Design to delve deeper into your design philosophy, experience, and cultural fit. This stage will likely focus on your approach to product strategy and user empathy.

• Design Challenge/Portfolio Presentation: You will likely be asked to present a case study from your portfolio, walking through your process, decision-making, and outcomes. This may also involve a short design exercise or problem-solving task related to Zepz's products.

• Cross-functional Interviews: Meetings with Product Managers and Engineers to assess your collaboration skills, ability to work within cross-functional squads, and understanding of technical constraints.

• Final Interview: Potentially an interview with senior leadership to discuss your strategic thinking and long-term potential within the company.

Portfolio Review Tips:

• Showcase Process over Polish: While high-quality UI is important, emphasize the "why" behind your design decisions. Detail your user research, problem definition, ideation, and iteration phases.

• Highlight Mobile-First & AI: Dedicate specific sections or case studies to your mobile-first design experience and how you've practically applied AI tools to enhance your workflow and outcomes.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs (e.g., increased conversion rates, improved user satisfaction, reduced task completion time).

• Tell a Story: Structure your portfolio presentations as compelling narratives that clearly articulate the problem, your solution, and the impact.

• Figma Expertise: Be ready to discuss specific Figma features you've leveraged (Variables, Dev Mode, AI Make) and how they benefited your projects.

• User Empathy: Clearly communicate your understanding of the user and how your designs address their needs, especially in the context of financial services for migrant communities.

Challenge Preparation:

• Understand the Mission: Familiarize yourself with Zepz, WorldRemit, and Sendwave, their mission, target audience, and competitive landscape.

• Practice Design Storytelling: Prepare to articulate your design choices and the rationale behind them concisely and persuasively.

• AI Prompting: If a practical AI exercise is given, be ready to demonstrate effective prompting to achieve desired design outputs.

• Cross-functional Thinking: Consider how your designs would integrate with engineering realities and product management roadmaps.

📝 Enhancement Note: The interview process will heavily scrutinize your portfolio, with a particular focus on practical AI application and mobile-first design expertise. Candidates should be prepared to articulate their design process and the business impact of their work.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design and prototyping tool, with advanced features like Variables, Dev Mode, and AI-assisted prototyping (Figma Make) being essential.

• AI-Assisted Design Tools: Candidates are expected to have practical experience using AI tools to accelerate workflows, generate insights, and aid in design creation. Specific mention of "Claude (Anthropic)" as a "nice-to-have" suggests an openness to various AI platforms.

Analytics & Reporting:

CRM & Automation:

Other Potential Tools:

• User Research Platforms: Tools for surveys, usability testing, and user interviews (e.g., UserTesting.com, SurveyMonkey, Typeform).

• Project Management Tools: Jira, Asana, Trello for task tracking within cross-functional squads.

• Collaboration Tools: Slack, Microsoft Teams for communication.

• Design System Management Tools: Potentially tools for managing design system libraries and documentation.

📝 Enhancement Note: Proficiency in Figma, especially its advanced and AI features, is non-negotiable. Practical, hands-on experience with AI tools for design acceleration is a key requirement, indicating Zepz's commitment to leveraging cutting-edge technology.

👥 Team Culture & Values

Operations Values:

• Integrity: Upholding ethical standards in all design decisions, especially crucial in the financial services sector, ensuring trust with customers and regulators.

• Outcomes: A strong focus on delivering tangible results for customers—making it easier and more reliable for migrants to send money home. Design success is measured by user and business impact.

• Velocity: Embracing speed and agility in the design process, making smart decisions quickly, and maintaining high energy to stay ahead in the fast-paced fintech market.

• Relentless Learners: A commitment to continuous learning, seeking feedback, and staying updated with design trends, AI advancements, and user needs.

• Responsible Owners: Treating company resources and projects with care and accountability, taking initiative and ownership of design solutions.

• Transparent Communicators: Open, honest, and clear communication to keep the team aligned and foster a collaborative environment.

Collaboration Style:

• Cross-functional Squads: Work is integrated within squads comprising Product Managers, Engineers, and Designers, fostering close collaboration and shared ownership.

• Design Critiques & Reviews: An open culture of sharing work, discussing designs in group settings, and actively participating in critiques to elevate craft and identify improvements.

• Feedback-Driven: A strong emphasis on seeking and providing feedback to continuously improve designs and processes.

• Mission-Aligned: Collaboration is unified by the shared purpose of breaking down financial barriers globally.

📝 Enhancement Note: Zepz fosters a high-trust, high-performance culture. The emphasis on Integrity, Outcomes, and Velocity, combined with a commitment to continuous learning and ownership, shapes the collaborative environment and expectations for designers.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Speed and Craft: Maintaining high design quality and user empathy while working in a fast-paced, agile environment with tight deadlines.

• Global User Diversity: Designing for a diverse global user base with varying cultural contexts, technological access, and financial literacy levels.

• Regulatory Landscape: Navigating the complexities of financial regulations and compliance within the remittance industry, ensuring designs are both user-friendly and legally sound.

• AI Integration Nuances: Effectively integrating AI tools into the design workflow without compromising user experience or ethical considerations, and staying ahead of rapid AI advancements.

• Remote Collaboration: Ensuring seamless communication and effective collaboration across distributed teams and time zones.

Learning & Development Opportunities:

• AI in Design Mastery: Deepen expertise in leveraging AI tools for UX research, ideation, prototyping, and generative design, becoming a go-to expert in this area.

• Fintech Design Specialization: Gain specialized knowledge in designing for financial services, understanding user needs in remittances, and navigating regulatory requirements.

• Design System Contribution: Play a key role in evolving and expanding Zepz's design system, impacting multiple products and brands.

• Leadership Skills: Develop leadership capabilities through mentoring junior designers, influencing product strategy, and contributing to process improvement initiatives.

• Global Product Exposure: Work on products with a massive global reach, impacting millions of users and contributing to significant social impact.

📝 Enhancement Note: The role presents opportunities to become a leader in AI-driven design within the fintech space, tackling complex global challenges and contributing to a meaningful mission.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you used AI tools to significantly accelerate your design process or improve a design outcome. What was the challenge, your approach, and the result?" (Focus on practical application, tools used, and measurable impact.)

• "How do you balance the need for rapid iteration and speed with maintaining a high bar for design craft and user empathy, especially in a mobile-first context?" (Prepare examples of your process for balancing these priorities.)

• "Walk us through a complex user flow you designed for a mobile application. What were the key edge cases, and how did you ensure a seamless experience for all users?" (Be ready to present a case study with detailed flow diagrams.)

Company & Culture Questions:

• "What interests you about Zepz's mission, and how do you see your design skills contributing to our purpose of breaking down financial barriers?" (Research Zepz, WorldRemit, and Sendwave's impact.)

• "Describe your experience working in cross-functional squads. How do you ensure effective collaboration and alignment with product managers and engineers?" (Highlight examples of successful collaboration and conflict resolution.)

Portfolio Presentation Strategy:

• Storytelling is Key: Structure your portfolio presentation around clear narratives for each case study: problem, your role, process, solution, and impact.

• Visual Clarity & Conciseness: Use clear visuals and concise language. Avoid jargon where possible, but be precise when discussing technical aspects.

• Demonstrate AI Proficiency: Dedicate time to show how you used AI tools. This could be through specific screenshots, workflow diagrams, or examples of AI-generated assets you refined.

• Highlight Mobile-First: Ensure your chosen case studies clearly demonstrate your expertise in mobile-first design principles and execution.

• Quantify Achievements: Use data points, metrics, and user feedback to support your claims about the success of your designs.

• Be Ready for Deep Dives: Anticipate questions about your decision-making process, alternative solutions considered, and challenges faced.

📝 Enhancement Note: Interview preparation should focus on demonstrating practical application of AI in design, strong mobile-first expertise, and the ability to articulate impact through data and storytelling. Understanding Zepz's mission is crucial for cultural fit.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on the Zepz careers portal.

• Curate Your Portfolio: Select 2-3 of your strongest case studies that best showcase your mobile-first design experience, expert Figma skills, and practical application of AI tools. Ensure each case study clearly outlines the problem, your process, your specific contributions, and the measurable outcomes.

• Tailor Your Resume: Highlight your 4+ years of product design experience, specific achievements in consumer-facing mobile products, expertise in Figma and AI tools, and any relevant fintech industry experience. Use keywords from the job description.

• Prepare Your Presentation: Practice walking through your chosen portfolio case studies, focusing on clear storytelling, demonstrating your design process, articulating your decision-making, and quantifying your impact. Be ready to discuss your experience with AI tools in detail.

• Research Zepz: Understand Zepz's mission, its brands (WorldRemit, Sendwave), target audience, and its commitment to financial inclusion. Be prepared to articulate why you are passionate about this mission.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.