Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: Sumsub

Location: London, United Kingdom

Job Type: FULL_TIME

Category: Product Design / UI/UX

Date Posted: 2026-05-04T14:23:31

Experience Level: 5-10 Years

Remote Status: Remote OK

🚀 Role Summary

• Drive the end-to-end product design lifecycle for Sumsub's verification platform, translating complex business objectives into intuitive and engaging user experiences.

• Champion user-centric design principles by deeply understanding customer needs through qualitative and quantitative data analysis, acting as the voice of the customer in design decisions.

• Collaborate closely with cross-functional teams, including Product Management and Engineering, to ensure seamless product development from concept ideation through to successful launch within agile sprints.

• Leverage and contribute to a robust, synchronized design system and design tokens to maintain consistency, efficiency, and a unified brand language across all product touchpoints.

• Proactively stay abreast of emerging technologies, industry best practices, and design trends to continuously innovate and elevate the product's user experience and competitive edge.

📝 Enhancement Note: The role explicitly mentions "Senior Product Designer" and "5+ years" of experience, indicating a need for a candidate with a proven track record in product design, particularly within SaaS or startup environments. The emphasis on collaboration with stakeholders, engineering, and product management, along with the delivery of detailed documentation like wireframes and user flows, points to a role that requires strong tactical execution and cross-functional communication skills. The mention of a "no-code interface" for customizing analytics and workflows suggests an opportunity to influence how users interact with complex backend functionalities.

📈 Primary Responsibilities

• Spearhead the design process for new features and product enhancements, from initial concept and user research to detailed wireframes, user flows, and high-fidelity mockups.

• Conduct user research, usability testing, and data analysis (qualitative and quantitative) to identify user pain points and inform design decisions, ensuring a customer-centric approach.

• Translate complex business requirements and technical constraints into elegant and effective design solutions that align with Sumsub's strategic goals.

• Create and maintain comprehensive design documentation, including wireframes, prototypes, user journey maps, and functional specifications, to guide agile development teams.

• Actively participate in agile ceremonies, providing design expertise and making necessary design adjustments during sprints to ensure successful product delivery.

• Collaborate with product managers to define product strategy and roadmap, providing design insights and advocating for user needs.

• Contribute to and advocate for the use of Sumsub's established design system and design tokens, ensuring consistency and efficiency in design and development.

• Mentor junior designers and contribute to fostering a strong design culture within the team and the broader organization.

📝 Enhancement Note: The responsibilities are framed around a senior-level contribution, emphasizing not just execution but also strategic input, user advocacy, and cross-functional leadership. The mention of "functional specification documentation" alongside wireframes and user flows highlights the need for a designer who can bridge the gap between design and technical implementation, a common requirement in senior product design roles especially within SaaS.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, HCI, Computer Science, or a related field is often preferred for senior roles. Equivalent practical experience will also be considered.

Experience:

• A minimum of 5 years of progressive experience as a Product Designer or UI/UX Designer, with a strong focus on digital products, preferably within SaaS environments or fast-paced startups.

Required Skills:

• Proven expertise in product design principles, interaction design, and user experience (UX) methodologies.

• Strong proficiency in creating detailed wireframes, user flows, prototypes, and high-fidelity visual designs using industry-standard design tools (e.g., Figma, Sketch, Adobe XD).

• Deep understanding and practical experience in developing and utilizing design systems and design tokens to ensure product consistency and scalability.

• Ability to conduct and interpret qualitative and quantitative user research, translating insights into actionable design improvements.

• Excellent communication and collaboration skills, with the ability to articulate design decisions effectively to technical and non-technical stakeholders.

• Strong command of spoken and written English, essential for effective communication in a global team.

• Meticulous attention to detail and a solid grasp of fundamental design principles (typography, color theory, layout, etc.).

Preferred Skills:

• Experience with no-code interfaces and their design implications.

• Familiarity with ongoing monitoring and risk appetite considerations in product design.

• Experience in a global, multi-lingual product environment.

• A proactive approach to learning and staying updated with design and technology trends.

📝 Enhancement Note: The requirement for "5+ years" and the "Senior" title strongly imply a need for seasoned professionals. The emphasis on "SaaS products or startups" and "fintech industry" as an advantage suggests that candidates with experience in similar business models and regulatory environments will be highly valued. The detailed mention of design systems and design tokens points to a need for designers who can contribute to scalable design infrastructure.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 distinct projects that demonstrate a deep understanding of product design principles, user-centered design, and problem-solving capabilities within a SaaS or startup context.

• For each project, clearly articulate the problem statement, your role and responsibilities, the design process followed (including research, ideation, iteration), key design decisions, and the final outcomes/impact.

• Highlight your experience with creating and utilizing design systems, including examples of component design, style guides, and how you ensured consistency across different product areas.

• Include examples of detailed deliverables such as user flows, wireframes, interactive prototypes, and high-fidelity mockups.

Process Documentation:

• Provide examples of how you have documented design processes, including user research findings, design rationale, and functional specifications for development teams.

• Showcase your approach to iterating on designs based on user feedback, usability testing, and data analysis.

• Illustrate how you have collaborated with engineering teams to ensure accurate implementation of designs, including handoff procedures and ongoing communication.

📝 Enhancement Note: A strong portfolio is critical for this role, especially given the "Senior" title. The emphasis on "deep interaction and problem-solving skills" within the "About You" section directly translates to portfolio requirements. The explicit mention of "design systems" and "functional specification documentation" indicates that the portfolio should not only showcase visual design but also the ability to create and maintain design infrastructure and bridge the gap to development.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior Product Designers with 5-10 years of experience in London, UK, the estimated annual salary range is typically between £65,000 and £90,000. This range can vary based on the candidate's specific experience level, skill set, and the overall compensation strategy of Sumsub.

Benefits:

• Fully Remote Work: Enjoy the flexibility and autonomy of working from anywhere.

• Flexible Working Schedule: Adapt your work hours to best suit your productivity and lifestyle.

• Coworking Space Access: Access to co-working spaces in certain locations for a change of scenery or collaborative work.

• Birthday Day Off: A dedicated day off to celebrate your birthday.

• Christmas & New Year Holidays: An extended break during the festive season (7 additional days).

• Sick Leave: 7 days of paid sick leave without the need for documentation, emphasizing employee well-being.

• Fully Covered Team Offsites: Opportunities to connect and collaborate with colleagues through company-sponsored events.

• Learning Opportunities & Industry Event Support: Resources and financial support to attend relevant industry events, conferences, and pursue professional development.

Working Hours: The role implies a standard full-time commitment, likely around 40 hours per week, with flexibility offered in terms of scheduling.

📝 Enhancement Note: The salary estimate is based on current market data for Senior Product Designers in London, considering the provided experience level and the tech/SaaS industry. The benefits listed are directly extracted from the job description and are presented to highlight Sumsub's commitment to employee well-being and professional growth, which are attractive selling points for operations and design professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Sumsub operates within the Identity Verification and Compliance sector, a critical component of the Fintech and broader digital services industry. They provide a full-cycle verification platform that enables scalable compliance, preventing fraud and ensuring regulatory adherence for businesses globally. This industry is characterized by rapid technological evolution, stringent regulatory oversight, and a high demand for secure, efficient, and user-friendly solutions.

Company Size: Sumsub is a rapidly growing company, indicated by its global presence with offices in Berlin, Limassol, London, and Miami, and its extensive client base of over 4,000 companies. This suggests a dynamic, potentially fast-paced environment where individual contributions can have a significant impact. For operations and design professionals, this means opportunities to influence processes and product direction, but also a need for adaptability and a proactive approach.

Founded: While the founding date isn't explicitly stated, Sumsub is a modern tech company that has achieved significant traction, serving prominent clients and expanding globally. This implies a culture that values innovation, agility, and a forward-thinking approach to solving complex compliance challenges.

Team Structure:

• The Product Design team is integrated within the broader Product function, working closely with Product Management and Engineering.

• The role involves collaboration with a "Team leader" who acts as a "trusted partner," suggesting a supportive and collaborative leadership style.

• Designers can "always rely on your Design team and Product team members" for support and answers, indicating a culture of mutual assistance and knowledge sharing.

Methodology:

• Data-Driven Design: The team leverages both qualitative and quantitative data to understand customers and inform design decisions.

• Agile Processes: Design processes are embedded within product development processes, facilitating an efficient workflow from idea to solution.

• Design System & Tokens: A mature design system, synchronized with development and utilizing design tokens, ensures consistency, flexibility, and efficient collaboration between design and engineering.

Company Website: https://careers.sumsub.com/

📝 Enhancement Note: The company's industry (Fintech/Verification) is highly relevant to the role, suggesting that an understanding of compliance, security, and user trust will be beneficial. The description of the company as "rapidly growing" and "international" implies a dynamic environment where operations and design professionals can expect to encounter evolving challenges and opportunities for impact. The emphasis on "smart and dedicated people" and a supportive team structure suggests a positive and collaborative work environment.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior Product Designer. This level typically signifies a professional who not only executes design tasks but also contributes to design strategy, mentors junior team members, and takes ownership of complex product areas. A Senior Designer is expected to be a strong problem-solver, capable of navigating ambiguity, and influencing product direction through user-centered design thinking. Sumsub's emphasis on "improving current products and features and get a chance to create new ones" underscores the strategic contribution expected.

Reporting Structure: The Senior Product Designer will likely report to the Head of Product Design, as indicated by the hiring stages. They will work closely with Product Managers and Engineering Leads, forming part of agile product teams. This structure facilitates direct collaboration and influence on product development.

Operations Impact: The role has a direct impact on Sumsub's core offering: a "full-cycle verification platform." By improving product experiences, preventing fraud, and ensuring compliance, the Senior Product Designer's work directly contributes to user trust, customer acquisition and retention, and the overall success and growth of the business. The design of intuitive analytics and workflow customization tools, for instance, can significantly enhance user efficiency and satisfaction, directly impacting business value.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific areas of product design, such as user research, interaction design, or design systems, within the complex domain of identity verification and compliance.

• Leadership Development: As a Senior Designer, there's potential for mentorship of junior designers, leading design initiatives, and eventually moving into lead or management roles within the Product Design team.

• Cross-Functional Exposure: Gain in-depth experience working across various departments (Product, Engineering, Marketing, Legal) within a fast-growing international tech company.

• Industry Expertise: Develop specialized knowledge in the fintech and regulatory technology (RegTech) sectors, a high-demand and evolving field.

• Learning & Development: Access to learning opportunities and support for attending industry events, fostering continuous professional growth and staying at the forefront of design and technology trends.

📝 Enhancement Note: The "Senior" designation implies a career trajectory beyond individual contribution, including potential leadership and mentorship. The impact of design on a "verification platform" is significant, as user trust and efficiency are paramount. The mention of "learning opportunities and support to attend industry events" directly signals growth potential.

🌐 Work Environment

Office Type: Sumsub offers a fully remote work environment with the option for access to a coworking space in some locations. This provides flexibility and choice for employees. The company has a global presence with offices in Berlin, Limassol, London, and Miami, suggesting a distributed but connected workforce.

Office Location(s): While the role is remote, the company has physical offices in Berlin, Limassol, London, and Miami. The remote nature of the role means candidates can work from anywhere, but the presence of these hubs may influence team offsites and potential future hybrid arrangements or collaborative opportunities. The specific requirement for the role is focused on the UK market, with London being a key reference point.

Workspace Context:

• Remote Flexibility: The primary workspace is wherever the employee is located, fostering autonomy and work-life balance.

• Collaborative Technology: Expect to utilize a range of digital collaboration tools for communication, design reviews, and project management, essential for a distributed team.

• Cross-functional Interaction: Opportunities to interact with a diverse, international team of product managers, engineers, and fellow designers, promoting a rich exchange of ideas and perspectives.

• Agile Team Integration: Work within agile teams that are structured for efficient product development, requiring close collaboration and communication.

Work Schedule: The company offers a fully remote and flexible working schedule. While a standard full-time commitment (likely 40 hours/week) is expected, the flexibility allows employees to manage their working hours to best suit their productivity and personal needs, within reasonable team collaboration bounds. This flexibility is crucial for operations and design professionals who may need to focus during specific periods or accommodate different time zones when collaborating internationally.

📝 Enhancement Note: The "Fully remote and flexible working schedule" is a key aspect of the work environment, appealing to professionals who value autonomy. The mention of "access to a coworking space" provides an alternative for those who prefer a structured office environment occasionally. The global nature of the company and its distributed teams means that proficiency in remote collaboration tools and asynchronous communication is a must.

📄 Application & Portfolio Review Process

Interview Process:

• TA Screening: Initial review of your application and resume by the Talent Acquisition team.

• Intro Call with Head of Product Design: A discussion to assess your background, experience, cultural fit, and initial interest in the role. This is a good opportunity to ask in-depth questions about the team and product strategy.

• Case Presentation: This is a critical stage where you will be asked to present a design case study from your portfolio. Prepare to walk through your thought process, problem-solving approach, design decisions, and the impact of your work. Be ready to defend your choices and discuss alternatives.

• Meet the Team: Final interviews with key team members, likely including Product Managers, other Designers, and potentially Engineering Leads, to assess team dynamics and collaborative fit.

Portfolio Review Tips:

• Curate Strategically: Select projects that best highlight your senior-level skills in product design, problem-solving, interaction design, and your experience with SaaS/startups. Include at least one project that showcases your ability to work with or build design systems.

• Tell a Story: For each case study, clearly outline the problem, your role, the process, your key contributions, and the measurable outcomes. Emphasize your strategic thinking and how you translated user needs and business goals into effective solutions.

• Showcase Design Systems: If you have experience with design systems or design tokens, dedicate a section to explaining your approach, the components you designed, and how they contributed to efficiency and consistency.

• Be Ready for Deep Dives: Expect questions about your design choices, trade-offs you made, how you handled feedback, and how your designs impacted users and the business.

• Tailor to Sumsub: If possible, subtly tailor your presentation to reflect an understanding of Sumsub's product domain (verification, compliance, fintech) and their emphasis on efficiency and scalability.

Challenge Preparation:

• Case Study Selection: Choose a project that best demonstrates your ability to solve complex problems, your process, and your impact. A project involving a product that requires a balance of user experience, security, and regulatory considerations would be ideal.

• Presentation Structure: Organize your presentation logically: Introduction (problem, context, your role), Process (research, ideation, iteration), Solution (key design elements, rationale), Outcome (impact, metrics, learnings).

• Articulate Design Rationale: Be prepared to explain why you made specific design decisions. Connect your choices back to user needs, business objectives, and design principles.

• Anticipate Questions: Think about potential questions related to trade-offs, handling constraints, alternative solutions, and how you would approach similar challenges at Sumsub.

📝 Enhancement Note: The interview process is clearly outlined, with the "Case Presentation" being a central component. This emphasizes the need for candidates to not only have a strong portfolio but also the ability to articulate their design process and rationale effectively. The tips focus on making the portfolio and presentation impactful and relevant to the specific requirements of the role and company.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping Software: Proficiency in industry-standard tools such as Figma, Sketch, or Adobe XD is essential for creating wireframes, user flows, mockups, and interactive prototypes. Figma is increasingly becoming a de facto standard for collaborative design.

• Design System Management: Experience with tools and methodologies for building, maintaining, and scaling design systems and design tokens. This includes understanding how to synchronize components with development.

• User Research & Testing Platforms: Familiarity with tools for conducting user interviews, surveys, and usability testing (e.g., UserTesting.com, Maze, SurveyMonkey, Lookback).

Analytics & Reporting:

• Data Analysis Tools: While not a primary design tool, understanding how to access and interpret user behavior data from analytics platforms (e.g., Google Analytics, Amplitude, Mixpanel) is crucial for data-informed design decisions.

• Visualization Tools: Ability to interpret data visualizations and dashboards to understand user engagement and product performance.

CRM & Automation:

• Project Management & Collaboration Tools: Essential for working within agile teams and a remote environment. This includes tools like Jira, Confluence, Asana, Trello for task management and documentation, and communication platforms like Slack or Microsoft Teams.

• Version Control for Design: Understanding concepts related to version control for design files, especially within collaborative environments like Figma.

📝 Enhancement Note: The core tools revolve around design and prototyping, with a strong emphasis on design systems and collaboration. The mention of "design tokens" and synchronization with development highlights a need for a designer who understands the technical implementation of design. While not explicitly listed, experience with agile project management tools like Jira is a strong implicit requirement for working within agile development teams.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the user, ensuring that design decisions are driven by user needs and pain points.

• Collaboration: Fostering a supportive and inclusive environment where team members can rely on each other, share knowledge, and work together effectively across functions.

• Efficiency & Scalability: Valuing processes and tools, such as design systems and design tokens, that enable efficient workflows and scalable product development.

• Innovation & Continuous Improvement: A drive to stay updated with new technologies and design trends, continuously seeking ways to enhance the product and user experience.

• Ownership & Accountability: Encouraging individuals to take responsibility for their work, from concept to delivery, and to be accountable for the impact of their designs.

Collaboration Style:

• Partnership: Designers work as trusted partners with Product Managers and Engineering, not just as executors, but as contributors to strategic product thinking.

• Integrated Processes: Design processes are embedded within product development workflows, ensuring seamless integration and communication throughout the product lifecycle.

• Open Communication: A culture that encourages open dialogue, feedback exchange, and a willingness to help and answer questions among team members.

• Cross-functional Synergy: Active collaboration with diverse teams across international locations to leverage collective expertise and achieve common goals.

📝 Enhancement Note: The values and collaboration style are inferred from the description of the team and processes. The emphasis on "smart and dedicated people," "trusted partner," and mutual reliance points to a highly collaborative and supportive team culture. The mention of "formed design processes embedded in product processes" and "design system synchronised with the development team" highlights a value placed on efficiency and integrated workflows.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively translating complex business requirements and regulatory compliance needs (inherent to the fintech industry) into user-friendly and intuitive designs.

• Rapid Growth Environment: Navigating the dynamic and fast-paced nature of a rapidly expanding tech company, requiring adaptability and the ability to manage multiple priorities.

• Global Product Complexity: Designing for a global user base with diverse needs, cultural nuances, and varying technical capabilities, while maintaining a consistent and scalable product experience.

• Evolving Technology & Trends: Staying ahead of the curve in a rapidly advancing field by continuously learning new design tools, methodologies, and understanding emerging technologies that impact product verification and compliance.

Learning & Development Opportunities:

• Deep Dive into Fintech/RegTech: Gain specialized expertise in the identity verification and compliance sector, a critical and growing area within the tech industry.

• Design System Advancement: Contribute to and influence the evolution of Sumsub's design system and design tokens, potentially leading to more senior roles in design infrastructure.

• Mentorship & Leadership: Opportunity to mentor junior designers and take on leadership responsibilities for design initiatives, preparing for potential team lead or management roles.

• Industry Exposure: Access to fully covered team offsites and support for attending industry events, providing valuable networking and learning experiences.

📝 Enhancement Note: The challenges are derived from the company's industry, growth stage, and the nature of a global product. The opportunities are directly linked to the company's offerings and the role's seniority, focusing on specialization, leadership, and industry knowledge acquisition.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you translated a complex business requirement into a simple and effective user experience. What was your process, and what was the outcome?" (Focus on your problem-solving, user advocacy, and ability to connect design to business goals.)

• "How do you ensure your designs are scalable and maintainable? Discuss your experience with design systems and design tokens." (Highlight your understanding of design infrastructure and your role in creating consistent, efficient product experiences.)

Company & Culture Questions:

• "What interests you about Sumsub and our mission in the verification and compliance space?" (Research Sumsub's product, their role in combating fraud, and the importance of compliance in digital services.)

• "How do you approach collaboration with Product Managers and Engineers, especially in a remote, agile setting?" (Emphasize your experience with cross-functional teamwork, communication tools, and agile methodologies.)

Portfolio Presentation Strategy:

• Structure for Impact: Begin with an overview of the project's challenge and your role. Then, detail your process (research, ideation, iteration) with visual aids. Conclude with the solution, its impact (quantifiable if possible), and your key learnings.

• Highlight Design System Contributions: If applicable, dedicate a portion of your presentation to how you've worked with or built design systems, explaining the benefits and your specific contributions.

• Emphasize Problem-Solving: For each project, clearly articulate the problem you were solving and how your design decisions directly addressed it.

• Be Prepared for Q&A: Anticipate questions about your design choices, trade-offs, alternative solutions, and how you handle feedback. Be ready to discuss your thought process in detail and defend your decisions.

📝 Enhancement Note: The strategy questions are designed to elicit responses that demonstrate the core competencies required for a Senior Product Designer, particularly within Sumsub's context. The preparation tips focus on making the portfolio presentation a compelling narrative of problem-solving and strategic design thinking.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the Sumsub careers portal via the provided link.

• Curate Your Portfolio: Select 3-5 of your strongest projects that best showcase your senior-level product design skills, problem-solving abilities, and experience with SaaS products and design systems. Ensure each case study clearly outlines the problem, your role, process, key decisions, and outcomes.

• Optimize Your Resume: Highlight your 5+ years of relevant experience, focusing on product design, UI/UX, SaaS, and any fintech background. Quantify achievements where possible and use keywords from the job description.

• Prepare Your Case Study Presentation: Practice walking through your chosen portfolio projects, focusing on your design process, rationale, and the impact of your work. Be ready to discuss your experience with design systems and how you leverage user data.

• Research Sumsub: Familiarize yourself with Sumsub's verification platform, their mission, and their position in the fintech/RegTech industry. Understand their commitment to compliance and fraud prevention.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.