Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: Cooltix

Location: Budapest, Central Hungary, Hungary

Job Type: Full-Time

Category: Product Design / UX/UI Design

Date Posted: 2026-06-04

Experience Level: 5-10 Years

Remote Status: Hybrid

🚀 Role Summary

• Lead the evolution of Cooltix's design strategy, design language, and UX processes to enhance user experience across the platform.

• Establish and manage robust user research methodologies to inform design decisions and product development.

• Develop comprehensive wireframes, interactive prototypes, and high-fidelity designs within Figma, ensuring alignment with product goals.

• Design and meticulously document complex user flows to optimize navigation and task completion for both end-users and organizers.

• Drive the development and maintenance of the Cooltix Design System, including component libraries, token systems, and comprehensive documentation.

• Analyze quantitative data such as funnel analytics and heatmaps to translate insights into actionable design improvements.

• Construct a measurable design framework to track and report on the impact of design initiatives.

• Mentor junior designers, fostering their professional development and contributing to a high-performing design team.

• Optimize design-to-development handoff processes to ensure efficient and accurate implementation of designs.

• Actively participate in product strategy discussions, advocating for user-centric design principles and contributing a strong design perspective.

📝 Enhancement Note: This role is positioned as a Senior Product Designer, implying a significant level of autonomy and responsibility in shaping design direction. The emphasis on establishing processes that "don't yet exist" suggests a need for a proactive, strategic thinker who can build foundational design infrastructure within a growing company. The mention of B2B dashboards indicates a potential dual focus on consumer-facing ticketing and internal organizational tools.

📈 Primary Responsibilities

• Spearhead the development and refinement of Cooltix's overarching design strategy, cohesive design language, and efficient UX workflows.

• Implement and structure user research initiatives, including qualitative and quantitative methods, to gather actionable insights into user needs and behaviors.

• Create detailed wireframes, interactive prototypes, and polished high-fidelity mockups using Figma, focusing on intuitive user interactions.

• Map out and document complex user journeys and flows to ensure seamless navigation and task completion across the Cooltix platform.

• Build, maintain, and evolve the Cooltix Design System, encompassing a component library, design tokens, and comprehensive documentation for consistency and scalability.

• Interpret and leverage quantitative data, including funnel analytics and heatmap reports, to drive data-informed design decisions and optimizations.

• Establish a systematic framework for measuring the impact and effectiveness of design implementations on key business metrics.

• Provide mentorship and guidance to other designers on the team, fostering their growth and promoting best practices in product design.

• Streamline and optimize the design handoff process to engineering teams, ensuring clarity, accuracy, and efficient implementation.

• Contribute to product strategy discussions by providing design insights, advocating for user needs, and aligning design efforts with business objectives.

📝 Enhancement Note: The primary responsibilities highlight a blend of strategic design leadership, hands-on execution, and process development. The emphasis on establishing new processes and a design system points towards a role that will significantly shape the future of design at Cooltix. The inclusion of quantitative data analysis and measurement frameworks indicates a strong focus on data-driven design outcomes.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field is often preferred for senior roles in product design, demonstrating a foundational understanding of design principles and technical concepts.

Experience: Minimum of 5 years of relevant UX/Product Design experience, with at least 2 years focused on digital products (web platforms or mobile applications).

Required Skills:

• Advanced proficiency in Figma, including mastery of components, variables, auto-layout, and advanced prototyping features.

• Proven experience in building and maintaining comprehensive Design Systems, including component libraries and design token management.

• Strong foundation in core UX principles: information architecture, interaction design, and usability best practices.

• Demonstrated ability to translate complex user problems into elegant, scalable design solutions, evidenced by a strong portfolio.

• Fluent communication in both Hungarian and English, both written and verbal, for effective cross-functional collaboration and stakeholder engagement.

• Experience in conducting and implementing user research methodologies to gather insights and validate design decisions.

• Ability to interpret and apply quantitative data from funnel analytics and heatmaps to inform design iterations.

• Experience in designing comprehensive user flows and documenting complex interactions. Preferred Skills:

• Prior experience designing for e-commerce, ticketing platforms, or marketplace environments.

• Foundational knowledge of HTML/CSS to facilitate effective collaboration with development teams.

• Experience working within Agile and Scrum development methodologies.

• Familiarity with motion design principles and the creation of micro-interactions to enhance user engagement.

• Experience designing B2B tools, such as organizer dashboards or administrative interfaces.

• Active use of AI tools, such as Claude, to enhance design processes, including research, copywriting, and prototype iteration.

📝 Enhancement Note: The required skills emphasize deep technical proficiency in Figma, robust Design System experience, and strong UX fundamentals. The preferred skills indicate a desire for candidates who can hit the ground running in a relevant industry or bring complementary technical/process skills, such as coding knowledge or AI tool utilization.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 2-3 complex design projects that demonstrate problem-solving capabilities and end-to-end design ownership.

• Clearly articulate your role and contributions within each project, highlighting specific design decisions and their rationale.

• Present detailed user flows, wireframes, prototypes, and final high-fidelity designs, illustrating the evolution of the design.

• Include case studies of your experience in building or significantly contributing to a Design System, detailing its components and impact.

• Demonstrate your ability to incorporate user research findings and quantitative data (e.g., analytics, heatmaps) into your design process and outcomes.

• Highlight projects where you have directly influenced product strategy or improved key business metrics through design. Process Documentation:

• Provide examples of how you have documented complex user flows and interaction designs.

• Showcase instances where you have established or optimized design handoff processes for engineering teams.

• Include documentation or case studies illustrating your approach to user research implementation and reporting.

• Present methodologies used for defining and measuring design success metrics.

📝 Enhancement Note: A strong portfolio is critical for this role, as it will serve as the primary evidence of a candidate's ability to tackle complex problems and build design infrastructure. Emphasis should be placed on showcasing the process behind the design, not just the final output, and demonstrating how design decisions led to tangible business outcomes.

💵 Compensation & Benefits

Salary Range:

The gross monthly salary range for this position is between 1,200,000 and 1,800,000 HUF, depending on the candidate's experience and qualifications.

Benefits:

• Competitive Salary: A strong compensation package aligned with industry standards for senior design roles.

• Flexible Hybrid Work: Enjoy a hybrid work model, with a minimum of 2 days per week in the office and 3 days remote, offering a balance between collaboration and flexibility.

• Training Support: Opportunities for professional development and continuous learning through dedicated training support.

• Unlimited Paid Time Off: Benefit from an unlimited paid time off policy, promoting work-life balance and employee well-being.

Working Hours:

The standard working hours are estimated at 40 hours per week, with the flexibility afforded by the hybrid work arrangement.

📝 Enhancement Note: The salary range is provided in gross monthly Hungarian Forints (HUF). The benefits package emphasizes flexibility, professional development, and a generous time-off policy, which are attractive perks for experienced professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: Cooltix operates in the online ticketing and event management sector, positioning itself as a leading platform in Hungary for concerts, festivals, sports, and cultural events. This industry demands a focus on user experience, transaction reliability, and seamless event access for both consumers and organizers.

Company Size: While not explicitly stated, the need for establishing new processes and a dedicated Senior Product Designer suggests a growing company that is maturing its operations and product development functions. It's likely beyond the startup phase but still has room for significant impact and process building.

Founded: Cooltix was founded with the mission to provide seamless ticket purchasing solutions. The company emphasizes its large user base and extensive network of organizer partners, indicating a solid market presence and a commitment to growth and innovation.

Team Structure:

• The Product team, which includes engineering, works closely with the Senior Product Designer. This suggests a collaborative, integrated approach to product development.

• Marketing is another key partner, indicating a need for strong cross-functional communication to align design with go-to-market strategies.

• The Senior Product Designer will mentor other designers, implying a growing design function within the organization. Methodology:

• Data Analysis & Insights: A strong emphasis is placed on interpreting quantitative data (funnel analytics, heatmaps) to inform design decisions, suggesting a data-driven approach to product development.

• Workflow Planning & Optimization: The role involves developing and optimizing UX processes and design systems, indicating a focus on efficiency and scalability in design workflows.

• Automation & Efficiency: While not explicitly stated as a core function for the designer, the general company ethos likely values efficiency, especially in a digital ticketing platform.

Company Website: cooltix.rs

📝 Enhancement Note: Cooltix appears to be a well-established player in the Hungarian event ticketing market that is actively investing in its product and user experience by hiring senior design talent. The company values data-driven decision-making and cross-functional collaboration.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as Senior Product Designer, indicating a mid-to-senior level position. It requires a significant amount of experience (5+ years) and the ability to operate with a high degree of autonomy, build foundational processes, and mentor others. The responsibilities extend beyond execution to strategic input and process creation.

Reporting Structure: The Senior Product Designer will work closely with the Product team (including engineering) and Marketing. While not explicitly stated, they likely report to a Head of Product, Product Lead, or a similar senior product management role. They will also mentor other designers, suggesting a potential for leadership within the design team.

Operations Impact: The Senior Product Designer will have a direct and significant impact on the core business of Cooltix by enhancing the user experience for both ticket buyers and event organizers. This involves improving conversion rates through intuitive design, increasing user satisfaction, and potentially streamlining operational processes for organizers through better dashboard design. Their work directly influences customer acquisition, retention, and overall platform usability.

Growth Opportunities:

• Design Leadership: Opportunity to grow into a Lead Product Designer or Head of Design role as the design team expands and the company scales.

• Strategic Influence: Deeper involvement in product strategy, roadmap planning, and new feature conceptualization.

• Process Ownership: Continued opportunity to build and refine design processes, systems, and best practices within Cooltix.

• Skill Specialization: Potential to specialize further in areas like user research, interaction design, or e-commerce UX.

• Mentorship Development: Honing leadership and coaching skills through mentoring junior team members.

📝 Enhancement Note: This Senior role offers substantial growth potential, moving beyond execution to strategic leadership and process ownership within a growing company. The hybrid nature and unlimited PTO also contribute to a positive employee experience conducive to long-term career development.

🌐 Work Environment

Office Type: Cooltix offers a hybrid work environment, requiring at least 2 days per week in their Budapest office. This suggests a modern office setup designed to facilitate collaboration, brainstorming, and team cohesion, while also acknowledging the benefits of remote work.

Office Location(s): The primary office location is in Budapest, Hungary. Specific details about the office's accessibility or amenities are not provided but can be inferred to be conducive to a professional and collaborative work environment.

Workspace Context:

• Collaborative Environment: The hybrid model with mandatory office days fosters in-person collaboration, team building, and spontaneous idea exchange, crucial for complex design challenges.

• Operations Tools & Technology: Access to industry-standard design tools like Figma is a given. The company's focus on data analytics suggests potential access to relevant analytics platforms and tools for user research.

• Operations Team Interaction: The close collaboration with Product and Engineering teams means designers will be integrated into the development lifecycle, participating in stand-ups, planning sessions, and feedback loops.

Work Schedule: The role operates on a standard 40-hour work week, but the hybrid arrangement provides flexibility. This allows for personal time management, enabling designers to structure their days effectively around team meetings, deep work sessions, and personal commitments.

📝 Enhancement Note: The hybrid work model is a key feature, balancing in-office collaboration with remote flexibility. This setup is common in tech companies aiming to attract talent by offering work-life balance while maintaining team synergy.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess experience, skills, and alignment with the role requirements.

• Portfolio Presentation & Discussion: A session where you present your portfolio, walking through key projects, your design process, and the impact of your work. Expect questions about your decision-making, problem-solving approach, and how you've handled complex design challenges.

• Technical/Skills Assessment: This might involve a design exercise or a deep dive into your Figma proficiency, Design System experience, and user research methodologies.

• Team/Cross-functional Interviews: Meetings with members of the Product, Engineering, and potentially Marketing teams to assess collaboration style, communication skills, and cultural fit.

• Final Interview: Likely with a senior leader or hiring manager to discuss strategic alignment, career aspirations, and final fit for the company.

Portfolio Review Tips:

• Focus on Process: Clearly articulate your design process for each project – from understanding the problem to ideation, iteration, and final solution. Show your thinking, not just the polished final screens.

• Quantify Impact: Where possible, use data and metrics to demonstrate the success of your designs. How did your work improve conversion rates, user satisfaction, or operational efficiency?

• Highlight Design System Work: If you have experience building or maintaining Design Systems, dedicate specific slides or sections to showcase your approach, component library, and its benefits.

• Problem-Solution Narrative: Structure your case studies to clearly present the problem, your proposed solution, and the rationale behind your design choices.

• Showcase Collaboration: Mention how you collaborated with stakeholders, engineers, and product managers throughout the design lifecycle.

Challenge Preparation:

• Design Exercise: Be prepared for a take-home design challenge or a live design exercise. Focus on understanding the brief, defining assumptions, and applying your core design skills systematically.

• Process & Strategy: Think about how you would approach establishing a Design System or user research process from scratch, considering the company's context.

• Communication: Practice articulating your design decisions clearly and concisely, especially when presenting your portfolio or responding to hypothetical scenarios.

📝 Enhancement Note: The interview process is designed to thoroughly evaluate a candidate's design skills, strategic thinking, collaboration abilities, and cultural fit. A strong, well-documented portfolio that emphasizes process and impact is paramount.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design tool for wireframing, prototyping, high-fidelity design, and collaboration. Advanced proficiency is a must.

• Design System Tools: This would include Figma's component libraries, variables, and potentially associated documentation platforms or style guides.

• Prototyping Tools: Figma's integrated prototyping capabilities are key, along with potentially other tools for more advanced interactions if needed.

Analytics & Reporting:

• Funnel Analytics Tools: Platforms to track user journeys and conversion rates (e.g., Google Analytics, Amplitude, Mixpanel).

• Heatmap & User Behavior Tools: Software to visualize user interactions on web pages (e.g., Hotjar, Crazy Egg).

CRM & Automation:

• While not directly used by the designer for core tasks, understanding how CRM data (e.g., Salesforce, HubSpot) or marketing automation platforms influence user journeys can be beneficial.

• Integration Tools: Awareness of how design impacts integrations between different systems.

AI & Research Tools:

• AI Design Assistants: Active use of tools like Claude for content generation, research summarization, or quick iteration on design concepts is a preferred skill.

• User Research Platforms: Tools for surveys, interviews, and usability testing (e.g., SurveyMonkey, UserTesting.com, Lookback).

📝 Enhancement Note: Proficiency in Figma is non-negotiable. The role also requires an understanding of analytics and user behavior tools for data-informed design, and familiarity with AI tools is a plus for efficiency.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A strong commitment to understanding and serving the needs of both ticket buyers and event organizers.

• Data-Driven Decision Making: Utilizing analytics and user research to inform design choices and measure impact.

• Collaboration & Transparency: Working closely with Product, Engineering, and Marketing teams, fostering open communication and shared understanding.

• Innovation & Efficiency: Continuously seeking better ways to design, build, and improve the platform, with an eye for scalable and efficient solutions.

• Continuous Improvement: A mindset focused on iterative design, learning from feedback, and refining processes.

Collaboration Style:

• Integrated Teams: Designers work closely with Product Managers and Engineers, participating in agile sprints and development cycles.

• Cross-Functional Partnerships: Strong relationships with Marketing are essential for aligned product launches and messaging.

• Feedback Culture: An environment that encourages constructive feedback on designs and processes to drive improvement.

• Knowledge Sharing: A willingness to share design knowledge, best practices, and learnings across the team and company.

📝 Enhancement Note: Cooltix likely values a proactive, collaborative, and data-informed design culture. The emphasis on process building suggests a company that appreciates methodical approaches and continuous improvement.

⚡ Challenges & Growth Opportunities

Challenges:

• Process Establishment: Building and formalizing design processes, research methodologies, and a Design System from the ground up or from an early stage.

• Balancing Stakeholder Needs: Navigating requirements from different departments (Product, Marketing, Operations) and aligning them with user needs and design best practices.

• Scaling Design: Ensuring design solutions are scalable as the company and its user base continue to grow.

• Measuring Design Impact: Developing and implementing effective frameworks to quantify the ROI of design initiatives.

• Hybrid Collaboration: Mastering effective collaboration and communication in a hybrid work environment.

Learning & Development Opportunities:

• Design Leadership: Opportunity to shape the future of the design function at Cooltix, potentially leading a team.

• Strategic Product Development: Gaining deeper experience in product strategy and roadmap planning.

• Industry Expertise: Deepening knowledge in the e-commerce/ticketing/marketplace domain.

• Process Innovation: Leading initiatives to improve design workflows, research practices, and Design System maturity.

• Mentorship: Developing leadership and coaching skills by mentoring junior designers.

📝 Enhancement Note: The primary challenges revolve around building foundational design infrastructure and processes within a growing company. These challenges also present significant opportunities for professional growth and impact.

💡 Interview Preparation

Strategy Questions:

• "How would you approach building a Design System from scratch for a platform like Cooltix?"

• "Describe your process for conducting user research for a new feature. What methods would you prioritize?"

• "How would you balance the needs of event organizers with those of ticket buyers when designing new platform features?"

• "Imagine our conversion rate on ticket purchases has dropped by 5%. How would you, as a Senior Product Designer, investigate and propose solutions?"

• "How do you ensure your designs are scalable and maintainable for future growth?" Company & Culture Questions:

• "What interests you most about Cooltix and its mission?"

• "How do you see your role contributing to Cooltix's overall business objectives?"

• "Describe your ideal team collaboration environment."

• "How do you handle constructive criticism or differing opinions on design?"

• "What are your thoughts on our current website/platform design? What opportunities do you see?" Portfolio Presentation Strategy:

• Structure: Begin with a brief company/project overview, then dive into the problem statement, your process, key design decisions (with rationale), and finally, the outcomes/impact.

• Show, Don't Just Tell: Use visuals (wireframes, prototypes, user flows) extensively. Explain why you made certain design choices.

• Quantify Achievements: Whenever possible, highlight metrics or data that demonstrate the success of your designs (e.g., improved conversion, reduced error rates, increased user satisfaction).

• Role Clarity: Be clear about your specific contributions, especially in team projects.

• AI Integration (if applicable): If you used AI tools, be ready to explain how they enhanced your workflow or outcomes.

• Q&A Readiness: Anticipate questions about your process, challenges, and decision-making.

📝 Enhancement Note: Interview preparation should focus on demonstrating strategic thinking, a robust and adaptable design process, strong collaboration skills, and a clear understanding of how design drives business value. Be prepared to articulate your experience with Design Systems and user research in detail.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on Workable.

• Tailor Your Resume: Highlight experience directly relevant to UX/Product Design, Figma proficiency, Design System development, and user research. Use keywords from the job description.

• Curate Your Portfolio: Ensure your portfolio clearly showcases 2-3 complex projects demonstrating end-to-end design ownership, your process, and quantifiable impact. Prioritize case studies that align with e-commerce, ticketing, or marketplace experiences if available.

• Prepare Your Presentation: Practice walking through your portfolio, focusing on your problem-solving approach, design rationale, and the outcomes of your work. Be ready to discuss your experience with building processes and mentoring.

• Research Cooltix: Understand their platform, target audience, and the event ticketing market in Hungary. Consider how your design philosophy aligns with their stated values and mission.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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