Senior Product Designer - Agentic AI Solutions

📍 Job Overview

Job Title: Senior Product Designer - Agentic AI Solutions

Company: Lucidya

Location: Lebanon (Remote OK)

Job Type: Full-Time

Category: Product Design / UX Design

Date Posted: June 04, 2026

Experience Level: 5-10 Years

Remote Status: Fully Remote

🚀 Role Summary

• Lead the end-to-end design of Agentic AI solutions, focusing on building user trust, transparency, and intuitive workflows for enterprise clients.

• Develop and implement scalable design systems and reusable patterns to ensure product cohesion and efficiency across the platform.

• Translate complex AI functionalities into user-friendly experiences that empower users to understand and interact with autonomous systems.

• Conduct user research and usability testing to inform design decisions and validate solutions, ensuring a user-centric approach to AI product development.

• Design for Arabic-first enterprise users, ensuring seamless right-to-left (RTL) experiences and culturally relevant interfaces.

📝 Enhancement Note: This role is heavily focused on the emerging field of Agentic AI, requiring designers to tackle novel UX challenges related to trust, control, and transparency in autonomous systems. The emphasis on Arabic-first design indicates a strategic focus on specific regional markets.

📈 Primary Responsibilities

• Own the full product design lifecycle for critical Agentic AI features, from concept to launch, ensuring alignment with business objectives and user needs.

• Define and design interaction models for AI agents, including how users understand AI actions, provide feedback, and intervene when necessary.

• Create wireframes, prototypes, and high-fidelity visual designs that clearly communicate user flows, system states, and AI reasoning.

• Collaborate closely with Product Managers and Engineering teams to translate AI capabilities into tangible product experiences, ensuring feasibility and timely delivery.

• Develop and maintain a comprehensive design system that supports consistency, scalability, and efficiency across Lucidya's AI-native platform.

• Conduct user research, including interviews, surveys, and usability testing, to gather insights and validate design hypotheses for Agentic AI interactions.

• Design onboarding flows, educational materials, and in-app guidance to help enterprise users adopt and trust AI-powered features.

• Contribute to the refinement of information architecture and navigation to ensure users can easily access and manage AI-driven insights and actions.

• Advocate for user needs and design best practices within cross-functional teams, fostering a culture of user-centricity and design excellence.

• Ensure all designs adhere to accessibility standards and consider the unique requirements of right-to-left (RTL) languages and cultural contexts.

📝 Enhancement Note: The responsibilities highlight a deep dive into the nuances of AI interaction design, requiring the candidate to not only create visually appealing interfaces but also to solve complex problems related to AI's autonomy and user trust in an enterprise context.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a background in Human-Computer Interaction (HCI), Design, Computer Science, or a related field is advantageous.

Experience: Minimum of 5 years of experience in designing B2B SaaS or enterprise software products, with a proven track record in UX and interaction design.

Required Skills:

• 5+ years of experience designing B2B SaaS or enterprise software products.

• A robust portfolio showcasing strong product thinking, problem-solving capabilities, and demonstrable outcomes.

• Advanced proficiency in UX and interaction design, with a natural ability to conceptualize user flows, system states, and edge cases.

• Excellent visual design craft, with a keen eye for hierarchy, typography, spacing, and overall polish.

• High proficiency with Figma, including experience with component systems, advanced prototyping, and scalable design practices.

• Experience in conducting and contributing to user research and usability testing.

• Strong collaboration skills, with the ability to work effectively with product managers, engineers, and other stakeholders.

• Demonstrated ability to operate effectively in ambiguous environments, creating clarity and driving momentum.

• Excellent communication skills, capable of articulating design decisions to both technical and non-technical audiences. Preferred Skills:

• Experience with AI products, copilots, agents, or autonomous systems.

• Designing experiences that effectively communicate AI confidence, reasoning, and uncertainty.

• Experience with RTL (Right-to-Left) and Arabic-first product design.

• Experience with design systems and platform-scale design thinking.

• Familiarity with responsible AI, explainability, or AI ethics principles.

• Experience in SaaS businesses serving enterprise customers, particularly in the Middle East.

📝 Enhancement Note: The emphasis on a portfolio demonstrating "product thinking, not just attractive interfaces" and experience with "Agentic AI" and "RTL/Arabic-first" design suggests a need for a candidate who can think strategically about AI interactions and cater to specific market needs, beyond just aesthetic execution.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase case studies that detail your approach to solving complex design problems, particularly those involving ambiguity and user trust in technology.

• Highlight projects where you've designed for enterprise B2B SaaS environments, demonstrating an understanding of business workflows and user needs in such contexts.

• Include examples of your work with design systems, component libraries, and scalable design practices to illustrate your ability to create cohesive and maintainable design solutions.

• Demonstrate your proficiency in Figma, including its advanced features such as component variants, auto layout, and interactive prototyping.

• Present projects where user research and usability testing played a significant role in informing design decisions and validating solutions. Process Documentation:

• Clearly articulate the problem statement, your role, the process undertaken, the challenges faced, and the impact of your design solutions.

• Detail your methodology for user research, including participant recruitment, interview/testing protocols, and how insights were synthesized and applied to design iterations.

• Explain how you approached designing for complex systems, including mapping out user flows, defining states, and considering edge cases and error handling.

• Illustrate your collaboration process with product managers and engineers, showing how you translated requirements into designs and worked through technical constraints.

• If applicable, showcase how you contributed to or leveraged existing design systems, emphasizing consistency and scalability.

📝 Enhancement Note: Candidates should prepare to present case studies that not only showcase visual design but also deep product thinking, user research integration, and systematic approaches to complex AI interactions, especially for enterprise contexts and potentially RTL environments.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior Product Designers with 5-10 years of experience in remote, international roles, and considering the specialized nature of AI and enterprise SaaS design, the estimated salary range for this position in Lebanon is approximately $60,000 - $90,000 USD annually. This estimate accounts for the cost of living in Lebanon and the demand for specialized AI design skills.

Benefits:

• Competitive salary package with potential for performance-based bonuses.

• Comprehensive health insurance coverage, tailored to international remote employees.

• Opportunities for professional development, including access to online courses, workshops, and industry conferences.

• Generous paid time off (PTO) and public holidays.

• Flexible working hours that accommodate different time zones and personal needs.

• Potential for stock options or equity in a growing AI-native company.

• Access to cutting-edge AI tools and technologies for design exploration.

• A collaborative and innovative work environment that values design as a strategic function.

Working Hours: Standard full-time, approximately 40 hours per week, with flexibility to accommodate global team collaboration and individual work styles. Specific daily hours can be discussed to optimize productivity across time zones.

📝 Enhancement Note: The salary range is an estimation based on publicly available data for similar roles in Lebanon and the broader tech industry, considering the specialized skills required for Agentic AI design. Actual compensation will depend on the candidate's specific experience, qualifications, and negotiation.

🎯 Team & Company Context

🏢 Company Culture

Industry: AI-Native Platform for Customer Experience (CX) Intelligence. Lucidya operates within the rapidly evolving field of Artificial Intelligence, focusing on leveraging NLU and autonomous systems to enhance customer lifecycles.

Company Size: While not explicitly stated, the mention of "leading organizations across banking, insurance, healthcare, hospitality, and the public sector" and the need for a Senior Product Designer suggests a growing, well-funded startup or scale-up with a significant market presence.

Founded: The founding date is not provided, but the company's focus on "proprietary NLU capabilities developed entirely in-house" and its "new phase of product development where AI doesn't simply provide recommendations - it takes action" indicates a mature product and a forward-looking strategy.

Team Structure:

• The design team is likely integrated within product development squads, working closely with Product Managers and Engineers.

• As a Senior Designer, you will be expected to collaborate across departments, including marketing, support, CX, and research teams, to ensure a holistic understanding of customer needs.

• The company fosters a culture where design is seen as a strategic function, involved early in problem-solving and product direction.

• Designers are encouraged to mentor others and contribute to a culture of continuous improvement and open critique. Methodology:

• Data-driven decision-making: Emphasis on using research, user behavior, and outcomes to inform design choices.

• Iterative development: A focus on learning from real user behavior and continuously refining solutions.

• Platform-level thinking: Designing reusable patterns and components that scale across multiple products and use cases.

• Cross-functional collaboration: Working closely with engineering and product management to ensure cohesive product development.

• Arabic-first approach: Integrating cultural nuances and language requirements from the outset of the design process.

Company Website: https://lucidya.com/

📝 Enhancement Note: Lucidya's positioning as an AI-native CX intelligence platform, with a strong emphasis on autonomous action and Arabic-first design, suggests a dynamic and innovative environment focused on solving complex enterprise challenges.

📈 Career & Growth Analysis

Operations Career Level: Senior Product Designer. This role is positioned at a senior individual contributor level, requiring a high degree of autonomy, strategic thinking, and the ability to mentor others. It demands ownership of complex design challenges and the ability to influence product direction.

Reporting Structure: While not explicitly stated, Senior Product Designers typically report to a Head of Design, Design Manager, or potentially a VP of Product. The role involves close collaboration with Product Managers and Engineering Leads within cross-functional teams.

Operations Impact: The work of a Senior Product Designer at Lucidya has a direct and significant impact on revenue and business decisions. By designing intuitive and trustworthy AI experiences, this role will influence product adoption rates, customer satisfaction, retention, and ultimately, the lifetime value of customers. The ability to help customers realize value faster through AI adoption directly contributes to Lucidya's growth and market position.

Growth Opportunities:

• Specialization: Deepen expertise in AI interaction design, autonomous systems, and designing for trust and transparency.

• Leadership: Potential to grow into a Design Lead or Manager role, mentoring junior designers and shaping the design team's strategy and culture.

• Platform Design: Contribute to the evolution of a comprehensive design system and influence design standards across Lucidya's product suite.

• Strategic Influence: Play a key role in defining the future of AI-powered enterprise software and its user experience.

• Industry Impact: Work on cutting-edge AI solutions used by leading enterprises, gaining experience in a high-growth, impactful sector.

📝 Enhancement Note: This role offers a significant opportunity for growth in a specialized and high-demand area of product design. The focus on Agentic AI and enterprise solutions provides a platform for developing deep expertise and potentially leading design initiatives in the future.

🌐 Work Environment

Office Type: Fully Remote. This position is designed for a remote workforce, offering flexibility and the ability to work from anywhere within Lebanon.

Office Location(s): Lebanon. While the role is remote, the primary focus for hiring and potential legal/taxation purposes is within Lebanon. International remote work may be possible but requires specific discussion.

Workspace Context:

• Collaborative Environment: While remote, expect a highly collaborative culture through digital tools like Figma, Slack, and video conferencing. Regular design critiques, team syncs, and cross-functional meetings will be integral.

• Operations Tools & Technology: Access to state-of-the-art design tools (Figma), project management software, and potentially internal AI tools for research and ideation will be provided.

• Team Interaction: Opportunities for frequent interaction with product managers, engineers, researchers, and other designers through structured meetings and ad-hoc communication channels.

Work Schedule: Flexible working hours are standard for remote roles, allowing individuals to structure their day for optimal productivity. However, core collaboration hours will likely be established to ensure effective teamwork with colleagues in various time zones. The role is full-time, with an expected commitment of approximately 40 hours per week.

📝 Enhancement Note: The fully remote nature of the role, with a focus on Lebanon, offers significant flexibility. Candidates should be comfortable with asynchronous communication and proactive engagement within a digital-first, collaborative environment.

📄 Application & Portfolio Review Process

Interview Process:

• 1. Introductory Conversation: An initial screening call to assess basic qualifications, cultural fit, and understand your career aspirations.

• 2. Hiring Manager Interview: A deeper dive into your experience, design philosophy, and how you approach complex problems, particularly those related to AI and enterprise software.

• 3. Practical Design Exercise - Case Study: A take-home or live design challenge that simulates the types of problems you'll encounter at Lucidya. This will focus on your approach to Agentic AI design, user research, and problem-solving.

• 4. Final Conversations: Meetings with other key stakeholders, potentially including engineering leads, product managers, or other senior designers, to assess collaboration and technical understanding.

• 5. Culture Fit / Offer Stage: Final discussions to ensure alignment with Lucidya's values and to extend an offer.

Portfolio Review Tips:

• Showcase Product Thinking: Prioritize case studies that clearly articulate the problem, your process, trade-offs considered, and the measurable impact of your design. Focus on why and how, not just what.

• Highlight AI/Complex Systems Experience: If possible, include projects related to AI, autonomous systems, or complex enterprise workflows. Clearly explain how you navigated challenges around trust, transparency, and user control.

• Demonstrate Figma Proficiency: Ensure your Figma files are well-organized, utilize components effectively, and showcase interactive prototypes. Be prepared to walk through your file structure and design system approach.

• Emphasize User Research: Detail your involvement in user research and usability testing. Explain how qualitative and quantitative data informed your design decisions and led to improved outcomes.

• Arabic/RTL Considerations: If you have experience with RTL or Arabic-first design, showcase it prominently. Explain your approach to localization and cultural adaptation.

• Conciseness and Clarity: Present your work clearly and concisely. Focus on the most relevant projects and ensure your narrative is easy to follow.

Challenge Preparation:

• Understand Agentic AI: Familiarize yourself with the concepts of Agentic AI, autonomous agents, and the associated UX challenges (trust, control, transparency, explainability).

• Research Lucidya: Understand Lucidya's product, target market, and its unique position in the CX intelligence space. Consider how your design approach aligns with their mission.

• Practice Design Thinking: Be ready to articulate your design process, from problem definition and research to ideation, prototyping, and testing.

• Prepare Case Studies: Have 2-3 strong case studies ready to discuss, focusing on complex problems and demonstrable impact. Be prepared to adapt your discussion to the specific challenge presented.

• Think about Trade-offs: Be prepared to discuss the trade-offs you made during the design process and justify your decisions.

📝 Enhancement Note: The interview process emphasizes practical application through a design exercise and a thorough review of your portfolio's strategic and problem-solving aspects, particularly concerning AI and enterprise UX.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for all aspects of design, from wireframing and prototyping to high-fidelity visual design and component system management. Advanced proficiency is expected.

• Prototyping Tools: Figma's built-in prototyping capabilities are key, but experience with other advanced prototyping tools might be beneficial for complex interactions.

• User Research Platforms: Experience with tools like UserTesting.com, Lookback, or similar platforms for conducting remote usability studies and gathering user feedback.

Analytics & Reporting:

• Product Analytics Tools: Familiarity with tools like Amplitude, Mixpanel, or Google Analytics to understand user behavior, track feature adoption, and measure the impact of design changes.

• Data Visualization Tools: While not a primary design tool, understanding how data is presented in dashboards (e.g., Tableau, Looker) can inform design for reporting features.

CRM & Automation:

• CRM Systems: Awareness of how CRM systems (e.g., Salesforce, HubSpot) function is helpful for understanding enterprise workflows, as Lucidya integrates with customer data.

• Workflow Automation Tools: Understanding the principles of workflow automation is key, as the role involves designing experiences for AI-driven autonomous actions.

📝 Enhancement Note: Proficiency in Figma is paramount. Familiarity with AI-specific design challenges and tools is a significant advantage. The company likely uses modern SaaS development and collaboration tools.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and solving customer problems through thoughtful design and continuous research.

• Innovation & Curiosity: Encouraging exploration of new technologies, especially in AI, and a continuous learning mindset.

• Collaboration & Transparency: Fostering an open environment where ideas are shared, feedback is constructive, and teams work together seamlessly.

• Impact-Driven: Focusing on delivering measurable value and positive outcomes for both customers and the business, measuring success by impact.

• Quality & Craftsmanship: A dedication to producing high-quality, polished, and intuitive user experiences, paying attention to detail.

Collaboration Style:

• Cross-Functional Integration: Designers are embedded within product teams, working hand-in-hand with Product Managers and Engineers throughout the development lifecycle.

• Design Critiques: Regular participation in design critiques to provide and receive constructive feedback, elevating the quality of work across the team.

• Open Communication: Encouraging open dialogue and sharing of ideas through tools like Slack and frequent video calls to maintain alignment and foster innovation.

• Mentorship and Growth: A culture that supports peer-to-peer learning and mentorship, enabling continuous professional development for all team members.

📝 Enhancement Note: Lucidya emphasizes a collaborative, user-focused, and impact-driven culture. Designers are expected to be proactive, contribute strategically, and actively participate in team growth and knowledge sharing.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Trust in AI: The primary challenge is creating user experiences that build confidence and trust in autonomous AI systems, overcoming potential user skepticism or fear of losing control.

• Communicating AI Complexity: Effectively communicating AI reasoning, confidence levels, and uncertainty without overwhelming users requires novel design patterns and clear information architecture.

• Arabic-First Enterprise Design: Ensuring a seamless and culturally resonant user experience for Arabic-speaking enterprise users, including RTL considerations, within a complex SaaS platform.

• Balancing Autonomy and Control: Designing the right balance between AI autonomy and user control, determining when an AI should act independently versus seeking approval.

• Scalability of Design Systems: Developing and maintaining a design system that supports evolving AI features and scales across multiple product areas while maintaining consistency.

Learning & Development Opportunities:

• AI UX Specialization: Become a leading expert in designing for Agentic AI and autonomous systems, a highly sought-after skill.

• Cross-Functional Leadership: Develop skills in influencing product strategy and collaborating effectively across diverse teams (engineering, product, marketing, research).

• Design System Evolution: Contribute significantly to a growing design system for an AI-native enterprise platform.

• Industry Exposure: Work with leading enterprise clients and gain insights into cutting-edge CX intelligence solutions.

• Mentorship and Skill Sharing: Opportunities to mentor junior designers and learn from experienced professionals in a rapidly evolving field.

📝 Enhancement Note: The challenges presented are inherent to pioneering work in Agentic AI design, offering significant opportunities for skill development and professional growth in a cutting-edge domain.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex B2B SaaS product you designed. What were the key challenges, your approach, and the measurable outcomes?" (Focus on process, problem-solving, and impact.)

• "How would you approach designing an AI agent that needs to make decisions autonomously but also requires user trust and oversight?" (Assess understanding of AI UX principles, trust, and control.)

• "Walk me through your process for incorporating user research into your design decisions. Provide an example where research significantly changed your design direction." (Evaluate research methodology and its application.)

• "How do you ensure consistency and scalability in your designs, especially when working with complex systems or contributing to a design system?" (Probe for systematic thinking and design system experience.) Company & Culture Questions:

• "What interests you most about Lucidya and our focus on Agentic AI?" (Assess genuine interest and alignment with company mission.)

• "How do you approach collaboration with product managers and engineers, especially when there are differing opinions?" (Evaluate teamwork and communication skills.)

• "How do you stay updated on the latest trends in AI and UX design?" (Gauge curiosity and commitment to continuous learning.)

• "Describe a time you received constructive criticism on your design work. How did you handle it?" (Assess receptiveness to feedback and growth mindset.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem, your role, the constraints, your process (research, ideation, iteration), key design decisions, and the final outcome/impact.

• Focus on Impact: Quantify your achievements where possible (e.g., increased adoption by X%, reduced error rates by Y%). If quantitative data isn't available, describe the qualitative impact and user benefits.

• Explain Your "Why": Be prepared to articulate the reasoning behind your design choices. Why did you choose a particular pattern? What trade-offs did you make?

• Show, Don't Just Tell: Use visuals effectively. Walk through wireframes, prototypes, and final designs. If presenting Figma, be ready to navigate through components and prototypes.

• Address AI & Enterprise Specifics: Tailor your examples to highlight relevant experience with complex systems, enterprise workflows, or AI interactions if possible. If not, draw parallels and explain how your transferable skills apply.

📝 Enhancement Note: Candidates should prepare to articulate their design process with a focus on strategic thinking, problem-solving, and measurable impact, particularly within the context of AI and enterprise software.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided application link on Workable.

• Curate Your Portfolio Strategically: Select 2-3 of your strongest case studies that best highlight your product thinking, experience with complex B2B SaaS or enterprise software, and any relevant AI/autonomous systems design work. Ensure each case study clearly outlines the problem, your process, your contributions, and the outcomes.

• Optimize Your Resume: Tailor your resume to emphasize your 5+ years of experience in product design, mentioning specific skills like UX design, interaction design, visual design, Figma proficiency, user research, and any experience with AI or enterprise platforms. Integrate keywords like "Agentic AI," "B2B SaaS," "Enterprise Software," and "RTL Design" if applicable.

• Prepare Your Design Narrative: Practice walking through your portfolio case studies. Be ready to discuss your design process, the rationale behind your decisions, and how you've measured impact. Prepare to answer questions about your experience with Figma, user research, and collaborating with engineering and product teams.

• Research Lucidya Thoroughly: Understand Lucidya's mission, product offerings, target market, and their unique approach to AI-native CX intelligence. Consider how your design philosophy and skills align with their company values and the specific challenges of designing for Agentic AI.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.