UX/UI Designer

📍 Job Overview

Job Title: UX/UI Designer

Company: Skatteguiden (via Payne Talent)

Location: Copenhagen, Denmark

Job Type: Full-Time

Category: UX/UI Design, Product Design

Date Posted: June 04, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: On-site

🚀 Role Summary

• Design user-centric solutions that simplify complex problems for over 1 million Danish users.

• Drive product development by translating user needs and data insights into intuitive interfaces and seamless user journeys.

• Collaborate closely with Product, Engineering, and Operations teams in an agile, iterative environment.

• Contribute to and evolve a robust design system, ensuring consistency and scalability across platforms.

• Explore innovative AI and automation applications to enhance user experiences and operational efficiency.

📝 Enhancement Note: The role emphasizes a "tech-first, ego-free, user-obsessed" mindset, indicating a strong focus on user needs and collaborative problem-solving. The company, Skatteguiden, positions itself as an independent advisor, suggesting a mission-driven culture focused on user empowerment rather than external stakeholder pressures. This role is not in Revenue or Sales Operations, but rather in Product Design with strong ties to Product and Engineering.

📈 Primary Responsibilities

• Conduct user research and analyze data to identify pain points, misunderstandings, and opportunities for improvement in complex tax-related processes.

• Design comprehensive user journeys, detailed flows, and intuitive interfaces that simplify intricate problems and enhance user comprehension.

• Manage the end-to-end design process, encompassing both User Experience (UX) and User Interface (UI) design, from initial ideation through to final implementation.

• Plan and execute usability testing with target users, incorporating feedback and learnings to iteratively refine and enhance design solutions.

• Actively contribute to the development, maintenance, and expansion of the company's design system, ensuring its integrity and utility.

• Participate in product strategy discussions, influencing the product roadmap and defining feature development priorities, not just aesthetic execution.

• Take initiative to investigate, propose, and drive forward design solutions for user-facing challenges and opportunities.

📝 Enhancement Note: The responsibilities highlight a proactive and self-directed approach, requiring designers to not only execute but also to identify problems and champion solutions. The emphasis on "not just how, but what" suggests significant involvement in product strategy and definition.

🎓 Skills & Qualifications

Education: Not explicitly specified, but a strong portfolio demonstrating equivalent knowledge and practical application is expected.

Experience: Mid-level experience (estimated 2-5 years) in UX/UI design, with a proven track record of delivering user-centered digital products.

Required Skills:

• Deep understanding of human behavior, cognitive psychology, and mental models to inform design decisions.

• Proficiency in translating complex information and processes into simple, understandable, and actionable user experiences.

• Demonstrated ability to articulate and advocate for design choices with clear rationale and supporting evidence.

• Strong ownership mentality, taking responsibility for design solutions from problem identification through to successful implementation.

• Proactive and self-starting attitude, capable of identifying needs and driving initiatives without constant supervision.

• Ability to work efficiently and maintain high-quality design standards in a fast-paced environment.

• Experience in designing for complex digital products or services.

• Proficiency in core UX/UI design principles, user research methodologies, and prototyping tools. Preferred Skills:

• Experience within the Fintech industry, particularly with self-service solutions.

• Familiarity with designing for onboarding, data collection, and documentation processes.

• Experience experimenting with AI-assisted user experiences or intelligent input methods.

• Contribution to or experience with developing and maintaining design systems.

📝 Enhancement Note: The company explicitly states they are not looking for a specific number of years of experience, but rather for individuals who think originally, work with discipline, and are motivated to make a difference. This suggests a focus on demonstrated capability and mindset over strict tenure.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a clear problem-solving process, detailing how complex user challenges were identified and addressed.

• Include case studies demonstrating the design of user journeys, flows, and interfaces for digital products.

• Highlight examples of iterative design, including user testing feedback and subsequent improvements.

• Present work that demonstrates an understanding of user behavior and the translation of complexity into simplicity.

• Showcase contributions to or understanding of design systems, focusing on consistency and scalability. Process Documentation:

• Detail the user research methodologies employed, including data analysis and insight generation.

• Illustrate the workflow for designing and prototyping user interfaces and interactions.

• Provide examples of how user testing and feedback were integrated into the design iteration process.

• Demonstrate how design decisions were articulated and defended, particularly in complex scenarios.

📝 Enhancement Note: Given the company's emphasis on solving problems and driving initiatives, a portfolio that clearly articulates the "why" and "how" behind design decisions, supported by user data and testing, will be crucial. The ability to showcase a proactive approach to design challenges is highly valued.

💵 Compensation & Benefits

Salary Range: Based on the location (Copenhagen, Denmark), experience level (Mid-Level, 2-5 years), and the nature of the role (specialized UX/UI Design), a competitive salary range can be estimated. For a mid-level UX/UI Designer in Copenhagen, the approximate annual salary would typically fall between DKK 400,000 and DKK 550,000. This range accounts for the high cost of living in Copenhagen and the demand for skilled design professionals in the tech sector.

Benefits:

• Opportunity to work on impactful products that serve over 1 million users.

• Direct access to data, users, and decision-makers, fostering autonomy and influence.

• Collaborative and informal work environment with a culture of high trust and open communication.

• Involvement in defining product direction and solving complex, real-world problems.

• Potential for continuous learning and growth, especially in areas like AI and automation.

• Being part of a profitable, user-focused company with no external investor pressures.

Working Hours: Standard full-time working hours, estimated at 37-40 hours per week, with flexibility often implied in a culture that values autonomy and results over strict adherence to time.

📝 Enhancement Note: Salary estimation is based on aggregated data from Danish job boards and salary comparison sites for UX/UI Designers with 2-5 years of experience in Copenhagen. Benefits are inferred from the company's description of its culture and work environment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Fintech, Digital Advisory Services