Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer - Agentic AI Solutions

Company: Lucidya

Location: Saudi Arabia

Job Type: Full-Time

Category: Product Design

Date Posted: 2026-06-04

Experience Level: 5-10 Years

Remote Status: Fully Remote

🚀 Role Summary

Lead the end-to-end design of Agentic AI experiences, focusing on building user trust, transparency, and intuitive workflows for enterprise users.
Develop and maintain scalable design systems and interaction patterns that cater to both English and Arabic-first environments, ensuring a cohesive and inclusive user experience.
Collaborate closely with product managers, engineers, and researchers to translate complex AI capabilities into user-friendly and impactful solutions that drive customer adoption and value realization.
Drive product innovation by tackling challenging design problems at the intersection of AI and enterprise software, leaving a visible mark on the product and design culture.
Utilize user research and data-driven insights to inform design decisions, validate solutions, and continuously improve the overall quality and effectiveness of the platform.

📝 Enhancement Note: This role is specifically focused on the design of "Agentic AI" solutions, which implies AI systems that can take actions autonomously. The emphasis on "trust," "transparency," and "control" highlights the unique UX challenges associated with this emerging field. The requirement for Arabic-first design indicates a significant focus on localization and cultural relevance within the Middle East market.

📈 Primary Responsibilities

Own the end-to-end user experience for key Agentic AI initiatives, ensuring users understand AI actions, reasoning, and when to intervene.
Simplify complex AI-driven workflows, autonomy, confidence, and control into intuitive and natural user interfaces.
Enhance the overall quality of the platform through thoughtful design work, from information architecture to visual details, ensuring a cohesive and enterprise-grade feel.
Design effective onboarding, education, feedback loops, and interaction patterns to accelerate customer adoption and trust in AI capabilities.
Create experiences that naturally accommodate Right-to-Left (RTL) layouts, localized content, and cultural expectations for Arabic-first enterprise users.
Contribute reusable design patterns, components, and interaction models to scale across multiple products and use cases, focusing on platform-level solutions.
Conduct and leverage user research, usability testing, and data analysis to validate design assumptions and measure the impact of design solutions.
Actively participate in design critiques, mentor junior designers, share design thinking openly, and contribute to a culture of continuous improvement within the design team.
Propose and advocate for design solutions that address key business objectives, such as improved customer satisfaction, retention, and lifetime value.
Champion user-centered design principles throughout the product development lifecycle, ensuring user needs are at the forefront of all design decisions.

📝 Enhancement Note: The responsibilities clearly define a senior-level role with significant ownership and strategic influence. The emphasis on "Agentic AI," "Arabic-first," and "enterprise-grade" implies a need for sophisticated problem-solving and a deep understanding of complex B2B SaaS environments.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong understanding of design principles, human-computer interaction, and user experience methodologies is expected. Equivalent practical experience will be highly valued.

Experience: 5+ years of experience designing B2B SaaS or enterprise software products.

Required Skills:

Proven track record in product design, demonstrating strong product thinking beyond just aesthetics.
Advanced UX and interaction design skills, with a natural ability to map out workflows, states, edge cases, and user behavior.
Excellent visual design craft, with a keen eye for hierarchy, typography, spacing, consistency, and polished details.
High proficiency with Figma, including experience with component systems, advanced prototyping, and scalable design practices.
Experience conducting or significantly contributing to user research and usability testing.
Demonstrated ability to collaborate effectively with product managers, engineers, and other stakeholders in a cross-functional environment.
Comfort and proficiency operating in ambiguous environments, translating loosely defined challenges into structured solutions.
Strong communication skills, with the ability to articulate design decisions clearly to both technical and non-technical audiences.
Experience designing for enterprise B2B SaaS products. Preferred Skills:
Experience designing for AI products, copilots, agents, or autonomous systems.
Specific experience designing interfaces that communicate AI confidence, reasoning, and uncertainty effectively.
Prior experience with RTL (Right-to-Left) and Arabic-first product design.
Experience with design systems and platform-scale design thinking.
Familiarity with Responsible AI, explainability, or AI ethics principles.
Experience with SaaS businesses serving enterprise customers in the Middle East region.

📝 Enhancement Note: The requirements emphasize a blend of strategic thinking (product thinking, problem-solving in ambiguity) and strong execution (Figma proficiency, visual craft). The preferred skills highlight a deep understanding of AI UX, localization, and enterprise SaaS nuances, which are critical for this role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

A portfolio showcasing end-to-end product design ownership, detailing problem definition, user research insights, design process, trade-offs considered, and measurable outcomes.
Demonstrations of complex workflows and interaction designs, illustrating how intricate problems were simplified into intuitive user experiences.
Examples of design systems contributions or experience building scalable component libraries, highlighting a focus on reusability and platform consistency.
Case studies that clearly articulate the user problems addressed, the design solutions implemented, and the impact on key metrics (e.g., adoption, efficiency, satisfaction).
Visual examples of high-fidelity mockups and interactive prototypes that showcase polished visual design craft and attention to detail. Process Documentation:
Case studies should clearly document the user research methodologies employed, including qualitative and quantitative data collection and analysis.
Workflow diagrams and user journey maps that illustrate the thought process behind designing complex AI interactions.
Documentation of design system components, guidelines, and their application across different product areas.
Evidence of iterative design processes, including user testing feedback and how it informed design iterations.
Examples of how design decisions were communicated and justified to cross-functional teams, demonstrating collaboration and influence.

📝 Enhancement Note: The portfolio requirements are robust, reflecting a senior role that needs to demonstrate strategic impact and process maturity. Emphasis is placed on problem-solving, user-centricity, and the ability to articulate design decisions and their outcomes, particularly in the context of complex AI systems and enterprise software.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior Product Designers with 5-10 years of experience in the technology sector, particularly in roles involving AI and enterprise SaaS, and considering the location in Saudi Arabia, an estimated annual salary range could be between $90,000 - $130,000 USD (or equivalent in SAR). This is a preliminary estimate and actual compensation will be determined by the candidate's qualifications, experience, and the company's specific compensation structure.

Benefits:

Competitive salary and potential for performance-based bonuses or equity.
Comprehensive health insurance coverage.
Generous paid time off (PTO) and public holidays.
Opportunities for professional development, including training, conferences, and workshops.
Support for home office setup and remote work essentials.
Access to cutting-edge AI technologies and the opportunity to shape their design.
Collaborative and innovative work environment with a focus on design as a strategic function.

Working Hours: Standard full-time working hours are typically around 40 hours per week, with flexibility offered to remote employees to manage their schedules effectively, ensuring work-life balance.

📝 Enhancement Note: Salary is estimated based on typical US/global tech market rates for senior design roles with specialized experience, adjusted for reasonable expectations in Saudi Arabia's tech sector for remote roles. Benefits are standard for tech companies offering remote positions, with an emphasis on professional growth relevant to a cutting-edge field.

🎯 Team & Company Context

🏢 Company Culture

Industry: Artificial Intelligence (AI), Customer Experience (CX) Intelligence, Software as a Service (SaaS). Lucidya operates at the forefront of AI-native CX management, aiming to revolutionize how businesses understand and interact with their customers.

Company Size: While not explicitly stated, the mention of "leading organizations" and a "new phase of product development" suggests a growing, dynamic company that has achieved product-market fit and is scaling its operations and product offerings. It's likely a mid-sized to large startup or scale-up.

Founded: The company's focus on proprietary NLU and a "new phase of product development" implies it's established enough to have developed core technology but is still innovating rapidly. The founding date is not provided but its current trajectory suggests a relatively modern establishment.

Team Structure:

The design team likely operates as a core function, integrated early in the product development process, not as an afterthought.
Designers collaborate closely with Product Management, Engineering, and potentially Research teams.
The structure is expected to support a platform-level approach to design, encouraging collaboration on reusable patterns and systems.
Given the "Senior" title, there's an expectation of mentorship and elevation of design standards for the broader team. Methodology:
Data-driven decision-making, heavily informed by user research, usability testing, and product performance metrics.
Iterative design and development cycles, emphasizing continuous improvement and adaptation based on feedback and outcomes.
Focus on building "systems, not just screens," promoting efficiency, scalability, and consistency through reusable components and patterns.
A culture that values curiosity, continuous learning, constructive feedback, and a problem-solving mindset.

Company Website: https://lucidya.com/ (Note: The provided URL https://jobs.workable.com/company/15ogj8hzHfvwr619kJx7pB/jobs-at-lucidya is for the job board, not the company's primary website.)

📝 Enhancement Note: The company's focus on "Agentic AI" and "CX Intelligence" places it in a highly innovative and competitive space. The culture appears to value design as a strategic driver, emphasizing collaboration, data, and a forward-thinking approach to AI product development. The Arabic-first design requirement suggests a strong regional presence or ambition.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer role, indicating a mid-to-senior level position. It requires significant experience and the ability to operate with a high degree of autonomy, leading complex design initiatives. The focus is on driving product strategy and impacting user adoption and business outcomes through design.

Reporting Structure: The role likely reports to a Head of Design, Design Lead, or a senior product leader who oversees the design function. Collaboration will be extensive with Product Managers and Engineering Leads.

Operations Impact: The designer's work will have a direct and significant impact on Lucidya's core product offering – Agentic AI solutions. By making these advanced AI capabilities trustworthy and intuitive, the designer will directly influence customer adoption, satisfaction, retention, and the overall value customers derive from the platform. This translates to tangible business impact in terms of revenue, market share, and customer lifetime value.

Growth Opportunities:

Specialization: Deepen expertise in designing for advanced AI, autonomous systems, and explainable AI (XAI).
Leadership: Potential to grow into a Design Lead or Manager role, overseeing a team and setting design strategy for specific product areas or the entire platform.
Platform Design: Develop expertise in building and scaling design systems and platform-level design thinking.
Cross-functional Influence: Gain experience influencing product roadmaps and business strategy through design advocacy and impact.
Regional Expertise: Become a key contributor to designing for enterprise markets in the Middle East, developing valuable localization and cultural design skills.

📝 Enhancement Note: This role offers a clear path for growth beyond individual contribution, with opportunities for leadership, specialization in a cutting-edge field, and significant strategic influence within a growing company. The "Senior" title implies a need for leadership qualities, even if not directly managing a team initially.

🌐 Work Environment

Office Type: This is a Fully Remote position, offering significant flexibility in where the employee is based, provided they can work effectively and potentially align with the Saudi Arabia time zone or core business hours.

Office Location(s): While the role is remote, the company has a presence or target market in Saudi Arabia, as indicated by the location requirement. This suggests that while the employee can work from anywhere, understanding the regional market and potentially aligning with regional business hours for collaboration might be beneficial.

Workspace Context:

Remote work setup: Employees are expected to have a suitable home office environment conducive to focused design work and virtual collaboration.
Technology: Access to necessary design software (Figma) and collaboration tools will be provided or expected.
Collaboration: Expect frequent virtual meetings, asynchronous communication via tools like Slack, and collaborative design sessions using Figma. The company emphasizes a culture of open communication and shared thinking.
Autonomy: The remote nature and senior level of the role imply a high degree of autonomy and self-management.

Work Schedule: Standard full-time hours (approx. 40 hours/week) are expected, with flexibility in scheduling to accommodate remote work and potentially different time zones. However, core collaboration hours will likely be established for team meetings and cross-functional alignment, especially concerning the Saudi Arabia market.

📝 Enhancement Note: The fully remote nature is a key aspect, offering flexibility. However, the Saudi Arabia location requirement suggests a potential need for some overlap with regional business hours for critical meetings and collaboration, particularly given the emphasis on Arabic-first design and enterprise users in that region.

📄 Application & Portfolio Review Process

Interview Process:

Introductory Conversation: An initial screening call to assess basic fit, motivation, and high-level experience.
Hiring Manager Interview: A deeper dive into your experience, design philosophy, and how you approach complex problems, particularly those related to AI and enterprise UX.
Practical Design Exercise (Case Study): A take-home or live design challenge focused on a problem relevant to Agentic AI solutions. This will assess your product thinking, UX/UI skills, and ability to articulate your design process and rationale.
Final Conversations: Meetings with other key stakeholders (e.g., Product Leads, Engineering Leads, potentially other designers) to assess cultural fit, collaboration style, and strategic thinking.
Culture Fit / Offer Stage: Final discussions to ensure alignment with company values and to extend an offer.

Portfolio Review Tips:

Focus on Impact: Clearly articulate the problem you solved, your role, the process you followed, the trade-offs you made, and the measurable outcomes achieved. Quantify impact whenever possible.
Showcase Product Thinking: Demonstrate how you translated business goals and user needs into effective design solutions. Explain your rationale for key decisions.
Highlight AI & Complexity: Include case studies that specifically address designing for complex systems, AI interactions, or enterprise workflows. If you have experience with Agentic AI, prioritize those examples.
Demonstrate Craft: Ensure your visual design is polished and consistent. Showcase your proficiency with Figma, including component systems and prototyping.
Address RTL/Arabic: If applicable, include examples of your work on RTL interfaces or Arabic-first design, explaining your approach to localization and cultural considerations.
Tell a Story: Structure your case studies like a narrative – problem, process, solution, outcome. Make it engaging and easy to follow.
Be Prepared to Discuss: Be ready to walk through your portfolio projects in detail, answer in-depth questions about your choices, and discuss what you would do differently.

Challenge Preparation:

Understand the Domain: Research Lucidya's product, the CX intelligence space, and the concept of Agentic AI. Understand the unique challenges of designing for autonomous systems.
Emphasize Trust & Transparency: For any AI-related challenge, focus on how you would build user trust, communicate AI reasoning, and ensure user control.
Consider Edge Cases: Think through potential failure modes of AI, how to handle errors gracefully, and how to provide clear feedback to the user.
RTL/Localization: If the challenge allows, consider how your design would adapt for Arabic users and RTL layouts.
Structure Your Approach: Clearly outline your steps for tackling the challenge, from understanding the brief to presenting your final solution.
Practice Articulation: Prepare to clearly explain your design decisions, the trade-offs you considered, and why your proposed solution is effective.

📝 Enhancement Note: The interview process includes a practical design exercise, which is standard for design roles. The advice emphasizes showcasing strategic thinking, problem-solving for AI, and demonstrating a strong understanding of the specific challenges Lucidya is addressing, including localization.

🛠 Tools & Technology Stack

Primary Tools:

Figma: This is explicitly mentioned as a required skill and will be the primary tool for UI design, prototyping, and component system development. Mastery of Figma's advanced features (components, variants, auto layout, prototyping) is essential.
Prototyping Tools: While Figma has strong prototyping capabilities, familiarity with other dedicated prototyping tools might be beneficial for complex interactions.
User Research Platforms: Tools like UserTesting.com, Maze, Lookback, or similar platforms for conducting remote usability testing and gathering user feedback.
Collaboration Tools: Slack for real-time communication, Jira/Confluence for project management and documentation, and potentially Miro or Mural for collaborative whiteboarding sessions.

Analytics & Reporting:

Product Analytics Tools: Familiarity with tools like Amplitude, Mixpanel, or Google Analytics to understand user behavior, track feature adoption, and measure the impact of design changes is beneficial.
Data Visualization Tools: While not directly a designer's tool, understanding how data is presented in dashboards (e.g., Tableau, Power BI) can inform design for reporting interfaces.

CRM & Automation:

CRM Systems (e.g., Salesforce, HubSpot): While not directly designing within them, understanding how customer data is managed and how CX workflows operate within CRMs provides crucial context for enterprise SaaS design.
Marketing Automation/CX Platforms: Understanding the ecosystem of tools Lucidya's clients use (e.g., for customer support, marketing automation) will inform design requirements.

📝 Enhancement Note: The core tool is Figma. The other tools listed are to provide context for the broader technology environment Lucidya operates within and the types of data and systems a designer might interact with or influence indirectly.

👥 Team Culture & Values

Operations Values:

Curiosity & Continuous Learning: A drive to understand new technologies (especially AI), user behaviors, and design methodologies, and a commitment to staying updated in a rapidly evolving field.
Collaboration & Openness: Valuing teamwork, actively seeking and providing constructive feedback, and sharing design thinking openly to elevate the entire team's work.
Customer Problem Focus: Prioritizing the resolution of customer pain points and delivering tangible value over personal design preferences or "protecting ideas."
Ownership & Initiative: Taking responsibility for projects, driving work forward proactively, and operating effectively even without constant explicit direction.
Impact-Driven: Measuring success by the real-world impact of design solutions on users and the business, rather than just the volume of deliverables.
Design as Strategy: Viewing design not just as execution but as a critical element in product strategy and business success.

Collaboration Style:

Cross-functional Integration: Designers are integrated into product teams, working hand-in-hand with Product Managers and Engineers from problem definition through to launch and iteration.
Evidence-Based Design: Collaboration is informed by user research, data, and clear articulation of design rationale, fostering productive discussions.
Iterative Feedback Loops: Regular design critiques and feedback sessions are standard, encouraging a culture of continuous improvement and shared learning.
Mentorship & Knowledge Sharing: Senior designers are expected to mentor others, and the team actively shares knowledge and best practices.

📝 Enhancement Note: The values align with a high-performing, modern tech company that emphasizes user-centricity, data, and collaborative innovation. The emphasis on "ownership" and "impact" is particularly relevant for a senior role in a remote setting.

⚡ Challenges & Growth Opportunities

Challenges:

Designing for Trust in Autonomous AI: The primary challenge is creating interfaces that make users feel confident and in control when AI systems are acting independently, addressing potential user skepticism or fear of losing control.
Communicating AI Reasoning & Uncertainty: Developing effective ways to convey why an AI made a certain decision or how confident it is, without overwhelming the user with technical jargon or excessive detail.
Balancing Autonomy with Control: Designing the right balance between AI acting autonomously to drive efficiency and user intervention points or approval mechanisms.
Arabic-First & RTL Design at Enterprise Scale: Ensuring that complex enterprise features are designed intuitively and effectively for both Arabic and English users, with seamless RTL support, from the ground up.
Evolving AI Landscape: Keeping pace with rapid advancements in AI technology and translating these into practical, user-friendly product features.
Remote Collaboration Dynamics: Maintaining strong team cohesion, effective communication, and a shared design vision within a fully remote environment.

Learning & Development Opportunities:

AI UX Specialization: Becoming a recognized expert in designing for advanced AI applications, particularly agentic systems.
Platform Design Leadership: Contributing to and potentially leading the evolution of Lucidya's design system and platform-level design strategy.
Cross-Functional Influence: Developing skills to influence product roadmaps and business strategy through design advocacy and demonstrating measurable impact.
Industry Exposure: Engaging with cutting-edge AI technologies and serving leading enterprise clients in the Middle East, offering unique market insights.
Mentorship: Opportunities to mentor junior designers and contribute to the growth of the design function within Lucidya.

📝 Enhancement Note: The challenges are directly tied to the innovative nature of Agentic AI and the specific market focus. The growth opportunities highlight the potential for significant career advancement and specialization in a high-demand field.

💡 Interview Preparation

Strategy Questions:

"Describe a time you designed an experience to build trust in a complex or automated system. What were the key challenges, and how did you address them?" (Focus on your process for understanding trust factors, your design solutions, and the outcomes.)
"How would you approach designing an interface that communicates AI uncertainty or confidence levels to an enterprise user? Walk me through your thought process." (Demonstrate your understanding of AI explainability, user cognitive load, and how to present complex information clearly.)
"Imagine an AI agent needs to take an autonomous action that could impact a customer relationship. How would you design the workflow to ensure the user remains informed and in control, while still leveraging the AI's efficiency?" (Highlight your ability to balance automation with user oversight and define critical decision points.)
"When designing for Arabic-first users and RTL layouts, what are the key considerations beyond just text direction? How would you ensure a culturally relevant and intuitive experience?" (Showcase your understanding of localization nuances and user-centered design for diverse markets.) Company & Culture Questions:
"Based on your understanding of Lucidya and the Agentic AI space, what do you see as the biggest design challenge for this role, and how would you begin to tackle it?" (Demonstrate your research and strategic thinking about the company's specific context.)
"How do you approach giving and receiving feedback in a remote, collaborative design environment?" (Highlight your communication skills, openness to critique, and ability to contribute positively to team dynamics.)
"Describe a time you had to influence stakeholders (product, engineering) who had different priorities or perspectives. How did you advocate for your design recommendations?" (Showcase your collaboration and persuasion skills.) Portfolio Presentation Strategy:
Start with the 'Why': Clearly articulate the problem statement, business objectives, and user needs for each case study.
Walk Through Your Process: Detail your research, ideation, prototyping, and testing phases. Explain the "why" behind your decisions at each step.
Highlight Trade-offs: Be prepared to discuss difficult decisions, compromises made, and why you chose one solution over another.
Quantify Impact: Whenever possible, present metrics that demonstrate the success of your designs (e.g., increased adoption, improved task completion rates, reduced errors, enhanced satisfaction).
Focus on AI/Complexity: If presenting an AI-related project, explicitly address how you handled elements like transparency, trust, reasoning, and user control.
Showcase Figma Skills: Be ready to demonstrate specific Figma techniques or discuss your approach to building and maintaining design systems.
Engage Your Audience: Make it a conversation, not a monologue. Ask clarifying questions and be receptive to feedback during the presentation.

📝 Enhancement Note: The interview preparation advice focuses on probing the candidate's ability to handle the unique challenges of Agentic AI design, cross-functional collaboration, and the specific market context. The portfolio presentation strategy emphasizes demonstrating strategic thinking and measurable impact.

📌 Application Steps

To apply for this Senior Product Designer position:

Submit your application, including your resume and a link to your online portfolio, through the provided application link.
Portfolio Customization: Tailor your portfolio to highlight projects demonstrating experience with B2B SaaS, enterprise software, complex workflows, AI/autonomous systems (if applicable), and strong product thinking. Prioritize case studies that showcase your problem-solving process and measurable impact.
Resume Optimization: Ensure your resume clearly outlines your 5+ years of relevant experience, specifically mentioning skills like Figma, UX/Interaction Design, Visual Design, User Research, and any experience with AI or RTL design. Use keywords from the job description.
Interview Preparation: Study Lucidya's product and the Agentic AI space. Prepare to discuss your portfolio projects in detail, focusing on your design process, rationale, and the outcomes achieved. Practice articulating your approach to complex design challenges.
Company Research: Research Lucidya's mission, values, and target market. Understand their approach to AI and customer experience, especially within the Middle East context, to demonstrate your genuine interest and alignment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Senior Product Designer - Agentic AI Solutions