Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: Resident

Location: Remote (USA)

Job Type: Full-Time

Category: Product Design / UX/UI

Date Posted: May 13, 2026

Experience Level: 5+ Years

Remote Status: Fully Remote

🚀 Role Summary

• Lead the strategic design direction for Resident's high-traffic e-commerce platforms, focusing on customer-centered solutions that balance quality, speed, and business impact.

• Drive the end-to-end design process for digital experiences, translating business goals, customer insights, and experimentation learnings into polished, scalable UI and UX.

• Contribute to and evolve comprehensive design systems and component libraries within Figma, ensuring consistency and efficiency across multiple Resident brands.

• Leverage data-informed design principles, including A/B testing and experimentation, to optimize usability, conversion rates, and overall user experience.

• Mentor and guide junior design talent, fostering a culture of high standards, constructive feedback, and continuous professional growth within the product design team.

📝 Enhancement Note: While the job title is "Senior Product Designer," the responsibilities and requirements clearly indicate a role focused on UX/UI within an e-commerce context, with a strong emphasis on design systems, data-informed decision-making, and cross-functional collaboration. The role operates within a fast-paced, data-driven, and profitable omnichannel retail environment.

📈 Primary Responsibilities

• Spearhead the design vision and execution for Resident's core e-commerce websites, ensuring a seamless and engaging customer journey that aligns with brand identity and business objectives.

• Collaborate intimately with Product Managers, Data Scientists, and Marketing teams to translate complex business requirements, user research findings, and performance analytics into intuitive and visually compelling digital interfaces.

• Own the entire design lifecycle, from initial concept ideation and user flow mapping to wireframing, interactive prototyping, and final high-fidelity UI design, with a keen eye for detail and scalability.

• Actively contribute to the development, maintenance, and enhancement of Resident's design system and Figma component libraries, promoting consistency, efficiency, and best practices across all digital touchpoints.

• Apply rigorous analytical thinking and data interpretation to inform design decisions, support A/B testing initiatives, and drive measurable improvements in key e-commerce metrics such as conversion rates and customer satisfaction.

• Cultivate and maintain strong, collaborative relationships with cross-functional partners, including Engineering, Data Science, Marketing, and executive leadership, ensuring alignment and effective communication throughout the product development lifecycle.

• Serve as a design advocate and strategic advisor to non-design stakeholders, effectively communicating complex design concepts, interaction patterns, and user experience best practices.

• Provide mentorship, guidance, and constructive feedback to junior and mid-level product designers, fostering their professional development and upholding the team's high standards of craft and quality.

• Develop sophisticated and realistic prototypes in Figma to effectively communicate interaction models, validate design concepts with stakeholders, and facilitate user testing.

• Continuously research and stay abreast of the latest industry trends, emerging design tools, and evolving best practices in product design, e-commerce, and digital experimentation.

• Partner closely with the Engineering team to ensure the accurate and high-fidelity implementation of design specifications, maintaining design integrity and quality throughout the development process.

📝 Enhancement Note: The responsibilities highlight a blend of strategic leadership, hands-on design execution, and team mentorship, typical of a senior-level role in a growing e-commerce company. Emphasis on data-informed design and collaboration with Product, Data, and Marketing is crucial.

🎓 Skills & Qualifications

Education: Bachelor's degree in Graphic Design, Interaction Design, Human-Computer Interaction (HCI), or a related field, or equivalent practical experience.

Experience: Minimum of 5 years of professional product design experience, with a significant focus on designing digital products specifically for e-commerce platforms.

Required Skills:

• Demonstrated experience in leading the design direction for complex e-commerce websites, showcasing a strong understanding of online retail user journeys and conversion optimization strategies.

• Advanced proficiency in Figma, including expertise in creating complex user flows, high-fidelity UI mockups, and interactive prototypes for a variety of digital products.

• Proven experience in building, maintaining, and evolving comprehensive design systems and component libraries within Figma, ensuring consistency and scalability across multiple brands or products.

• Strong understanding and practical application of data-informed design principles, including experience with A/B testing, experimentation frameworks, and leveraging analytics to guide design decisions.

• Excellent grasp of core design fundamentals, including typography, visual hierarchy, layout principles, interaction design, and user-centered design methodologies.

• Proven ability to deliver high-quality design solutions that effectively balance user needs, business objectives, and technical constraints in a fast-paced environment.

• Experience utilizing Notion and Jira for design documentation, workflow management, and seamless collaboration with product and engineering teams.

• Strong communication, presentation, and interpersonal skills, with the ability to articulate design rationale clearly and persuasively to diverse stakeholders, including executive leadership.

• Experience mentoring and guiding junior designers, fostering a collaborative and high-performing design culture.

Preferred Skills:

• Experience with other design and prototyping tools beyond Figma.

• Familiarity with front-end development principles (HTML, CSS, JavaScript) to better collaborate with engineering.

• Experience designing for omnichannel retail environments.

• Familiarity with user research methodologies and usability testing.

📝 Enhancement Note: The requirements emphasize deep expertise in Figma and design systems, critical for a company managing multiple brands. The inclusion of Notion and Jira points to a structured, agile product development process. The "5+ years" experience level, coupled with the mention of mentoring, firmly places this as a senior individual contributor role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio that clearly articulates a thoughtful and robust design process, demonstrating problem-solving skills and strategic thinking.

• Showcase strong visual design skills with examples of aesthetically pleasing and user-friendly interfaces for e-commerce applications.

• Provide detailed case studies illustrating the ability to solve complex product challenges, highlighting the impact of design decisions on key business metrics.

• Include examples of how data and user insights were integrated into the design process to drive decision-making and iteration.

Process Documentation:

• Evidence of leading the design process from initial concept through to final implementation, detailing each stage of your workflow.

• Examples of how you have collaborated with cross-functional teams (Product, Data, Engineering, Marketing) throughout the design and development lifecycle.

• Documentation or case studies illustrating the application of A/B testing and experimentation in refining user experiences and improving conversion rates.

• Demonstrations of how you have contributed to or managed design systems, including component creation, documentation, and adoption strategies.

📝 Enhancement Note: For a Senior Product Designer role, especially in e-commerce, the portfolio should not just be a gallery of final designs but a testament to the designer's process, strategic thinking, problem-solving ability, and impact on business outcomes. Demonstrating experience with data and design systems is paramount.

💵 Compensation & Benefits

Salary Range: $120,000 - $140,000 USD per year.

Benefits:

• Competitive salary and annual bonus potential.

• Comprehensive health, vision, and dental insurance coverage.

• Health Savings Account (HSA) with company contributions.

• 401K retirement plan with a company match component.

• Generous "Take what you need" Paid Time Off (PTO) policy.

• Wellness benefits to support employee well-being.

• Work-From-Home (WFH) office stipend to enhance home workspace.

• Cell phone and internet stipends to cover communication costs.

• A complimentary mattress from Resident.

• Exclusive Friends and Family discount on Resident products.

Working Hours: Standard full-time hours are assumed, likely around 40 hours per week, with flexibility inherent in a remote-first environment. Occasional in-person meetings, trainings, or team events may require travel.

📝 Enhancement Note: The provided salary range of $120,000 - $140,000 USD is typical for a Senior Product Designer in the US, particularly for a remote role with a company of Resident's scale and profitability. The benefits package is robust and aligns with industry standards for remote tech/e-commerce companies. The mention of "Take what you need" PTO suggests a trust-based approach to time off.

🎯 Team & Company Context

🏢 Company Culture

Industry: E-commerce, Home Furnishings, Retail Technology. Resident is a disruptor in the broader home furnishings category, leveraging deep expertise in data science, performance marketing, and e-commerce technology.

Company Size: Resident is described as one of the fastest-growing, scaled, and profitable omnichannel retailers in North America. While an exact number isn't provided, this implies a mid-to-large-sized organization with established operations and a significant employee base.

Founded: 2017. This indicates a relatively young but rapidly scaling company that has achieved significant profitability and market presence in a short period.

Team Structure:

• The Senior Product Designer will join an in-house product design team and work directly with a larger product team.

• This implies a structured product development organization with dedicated teams for Product Management, Design, Data Science, Engineering, and Marketing.

Methodology:

• Data-driven decision-making is a core tenet, with the design team expected to use data from Product and Data teams to inform their work.

• A focus on experimentation (A/B testing) is integral to the product development and optimization process.

• The company emphasizes quality materials, timeless style, and comfort in its product offerings, which should ideally translate into the user experience design.

• Agile methodologies are likely employed, given the mention of Notion and Jira for workflow management and collaboration.

Company Website: https://www.residenthome.com/

📝 Enhancement Note: Resident's culture appears to be fast-paced, data-centric, and results-oriented, driven by its rapid growth and profitability. The emphasis on "Craft Meets Comfort" suggests a balance between high-quality execution and user well-being. The remote-first approach since 2016 highlights their commitment to flexible work environments.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as Senior Product Designer, indicating an individual contributor role with significant autonomy and responsibility. It sits above mid-level designers and often serves as a stepping stone to Lead Designer or Design Manager positions. The role involves not only hands-on design work but also strategic input, mentorship, and contribution to the broader design system and team development.

Reporting Structure: The Senior Product Designer will report to a design lead or manager within the product design team. They will work closely with Product Managers, Data Scientists, and Engineering leads, forming part of a cross-functional product pod or team.

Operations Impact: The Senior Product Designer's work directly impacts the user experience of websites viewed by millions monthly. Their designs are critical for driving customer engagement, conversion rates, and overall revenue growth for Resident's e-commerce brands. By improving usability, optimizing user flows, and ensuring brand consistency, they contribute directly to the company's profitability and market position.

Growth Opportunities:

• Skill Advancement: Opportunities to deepen expertise in e-commerce UX/UI, design systems, data-informed design, and advanced Figma techniques.

• Leadership Development: Potential to grow into a Design Lead or Manager role, taking on more strategic oversight, team management responsibilities, and influencing product strategy.

• Cross-Functional Exposure: Deepen understanding of performance marketing, data science, and broader e-commerce operations through close collaboration.

• Career Pathing: Potential to specialize in specific areas of product design or to move into product management roles, leveraging their strong understanding of user needs and business goals.

📝 Enhancement Note: The Senior Product Designer role at Resident offers significant opportunities for both technical skill enhancement and career progression within a rapidly growing e-commerce company, particularly for those interested in data-driven design and scalable systems.

🌐 Work Environment

Office Type: The company operates on a Remote-first model, meaning the primary work environment is a home office. However, the description notes that "from time to time, the Company may organize in-person meetings, trainings, team events, or other off-site gatherings that are important to business operations and team alignment." Attendance at these events is considered essential.

Office Location(s): While the role is remote within the USA, Resident has a US-based headquarters implied by its operations and an office in Tel Aviv, Israel. The remote nature means employees can work from their homes across the United States, provided they have the right to work there.

Workspace Context:

• Remote Flexibility: Employees are empowered to create their ideal home workspace, supported by a WFH office stipend.

• Collaborative Tools: The role necessitates heavy use of digital collaboration tools like Figma, Notion, and Jira, facilitating seamless remote teamwork.

• Cross-Functional Interaction: Regular interaction with Product, Data, Engineering, and Marketing teams will occur through virtual meetings and collaboration platforms, fostering a connected remote work experience.

• Connectivity: Stipends for cell phone and internet ensure employees are well-connected for communication and work.

Work Schedule: While the standard working hours are likely around 40 per week, the remote-first nature suggests a degree of flexibility. However, participation in critical in-person events requires availability for travel. The focus is on delivering results rather than strict adherence to office hours.

📝 Enhancement Note: The remote-first environment at Resident emphasizes autonomy and trust, supported by stipends for home office setup. The requirement for occasional travel to in-person events underscores the company's commitment to team cohesion and strategic alignment, even within a distributed workforce.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a brief call with a recruiter to assess basic qualifications, experience, and cultural fit.

• Portfolio Review: A dedicated session where the candidate presents their portfolio, focusing on key case studies. Expect questions about your design process, problem-solving approach, data utilization, and impact on business metrics. Be prepared to discuss specific examples of e-commerce design challenges you've tackled.

• Design Challenge/Exercise: Potential for a take-home assignment or a live design exercise focused on a realistic e-commerce scenario. This will assess your Figma skills, design thinking, and ability to work under constraints.

• Cross-Functional Interviews: Meetings with key stakeholders from Product Management, Engineering, and Data Science. These interviews will assess your collaboration skills, communication style, and ability to integrate design with technical and business requirements.

• Mentorship Discussion: An interview focused on your experience and approach to mentoring junior designers, assessing your leadership potential and contribution to team growth.

• Final Interview: Likely with a senior leader (e.g., Head of Product, VP of Design) to discuss strategic alignment, career aspirations, and overall fit with the company culture.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 of your strongest e-commerce design projects that best showcase your skills in Figma, design systems, data-informed design, and problem-solving.

• Tell a Story: For each case study, clearly articulate the problem, your role and process, the solutions you designed, the challenges you faced, and the measurable impact (e.g., conversion rate improvements, user satisfaction scores, efficiency gains).

• Highlight Data & Iteration: Emphasize how you used data, A/B testing, or user feedback to inform your design decisions and iterate on solutions.

• Showcase Figma Expertise: Be ready to walk through your Figma files, demonstrating your proficiency with components, variants, auto layout, prototyping, and design system management.

• Quantify Impact: Whenever possible, use specific metrics and data to demonstrate the success of your designs.

Challenge Preparation:

• Understand the Context: If given a take-home challenge, thoroughly research Resident's brands and current e-commerce experience. Identify potential areas for improvement.

• Focus on Process: Even if the final design is strong, the interviewers will be evaluating your thought process, how you break down problems, and your rationale for design decisions.

• Practice Figma: Be comfortable navigating Figma quickly and efficiently, creating layouts, components, and prototypes under time pressure.

• Articulate Trade-offs: Be prepared to discuss the trade-offs you made and why, especially between user needs, business goals, and technical feasibility.

📝 Enhancement Note: The interview process appears thorough, aiming to assess not only design craft but also strategic thinking, collaboration, mentorship capabilities, and alignment with Resident's data-driven, e-commerce focus. A strong, well-presented portfolio is critical.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for UI design, wireframing, prototyping, and design system management. Advanced proficiency is a must.

• Notion: Used for documentation, project management, and knowledge sharing across product teams.

• Jira: For workflow management, task tracking, and collaboration with engineering teams.

Analytics & Reporting:

• While specific tools aren't listed, the role requires working with data from Product and Data teams. Expect to interact with tools like:
  • Google Analytics / Adobe Analytics: For website traffic, user behavior, and conversion tracking.
  • Data Visualization Tools (e.g., Tableau, Looker, Power BI): To understand performance metrics and experiment results.
  • A/B Testing Platforms (e.g., Optimizely, VWO, Google Optimize): To analyze experiment outcomes and inform design iterations.

CRM & Automation:

• Not directly specified for the designer's primary tools, but understanding how design impacts CRM data and automation workflows could be beneficial. Familiarity with e-commerce platforms (e.g., Shopify Plus, custom solutions) is implied.

📝 Enhancement Note: Proficiency in Figma is non-negotiable. The expectation to work with data implies a need to understand common analytics and A/B testing platforms, even if direct use is not required. Familiarity with Notion and Jira points to a structured, agile product development workflow.

👥 Team Culture & Values

Operations Values:

• Data-Driven: Decisions are heavily influenced by data analysis, user research, and experimentation results.

• Customer-Centric: A strong focus on understanding and meeting customer needs to deliver exceptional e-commerce experiences.

• Collaboration: Emphasis on cross-functional teamwork and open communication between Design, Product, Data, and Engineering.

• Efficiency & Scalability: Designing solutions that are not only effective but also scalable and maintainable, particularly through robust design systems.

• Quality & Craft: A commitment to high standards in both product quality and the execution of design work.

• Innovation: Encouragement to stay current with industry trends and explore new approaches to design and user experience.

Collaboration Style:

• Agile & Iterative: Work is likely structured in sprints, with continuous feedback loops and iterative improvements based on data and stakeholder input.

• Cross-Functional Partnership: Designers are expected to be integrated partners with Product Managers, Engineers, and Data Scientists, contributing strategic input from the early stages of product development.

• Transparent Communication: Utilizing tools like Notion and Jira, and participating in regular virtual meetings, fosters transparency and shared understanding across teams.

• Mentorship & Knowledge Sharing: A culture where senior members actively mentor junior colleagues and knowledge is shared to elevate the entire team's capabilities.

📝 Enhancement Note: Resident's culture appears to value a blend of analytical rigor, creative problem-solving, and strong teamwork. The remote-first aspect necessitates a proactive and transparent communication style.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Multiple Brands: Designing cohesive yet distinct experiences across Resident's various e-commerce brands requires careful management of brand guidelines and design systems.

• Data Interpretation Complexity: Translating complex data sets and experiment results into actionable design improvements demands strong analytical and strategic thinking.

• Remote Collaboration Dynamics: Maintaining strong team cohesion and effective communication in a fully remote environment requires proactive effort and skillful use of collaboration tools.

• Rapid Growth Environment: Keeping pace with a fast-growing, profitable company means adapting quickly to new priorities, evolving business needs, and potential scaling challenges.

• High-Traffic Impact: Designing for websites with millions of monthly visitors means that design decisions have a significant and immediate impact, requiring a high degree of confidence and precision.

Learning & Development Opportunities:

• Advanced Design Systems: Opportunity to contribute significantly to and potentially lead aspects of a mature and evolving design system.

• E-commerce Optimization Mastery: Deepen expertise in conversion rate optimization (CRO), A/B testing strategies, and user journey mapping within a high-volume retail context.

• Data Science Collaboration: Gain a deeper understanding of data science methodologies and how to effectively leverage advanced analytics for design insights.

• Leadership Skills: Develop mentorship and potentially team leadership capabilities by guiding junior designers and influencing product strategy.

• Industry Trends: Stay at the forefront of e-commerce design trends, experimentation techniques, and emerging digital technologies.

📝 Enhancement Note: The challenges are typical of a senior role in a growing e-commerce company, emphasizing strategic thinking, data literacy, and adaptability. The growth opportunities are aligned with advancing design leadership and specialized e-commerce expertise.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you used data or A/B testing results to significantly improve an e-commerce conversion rate. What was your process, and what were the outcomes?" (Focus on data integration, iterative design, and quantifiable results).

• "How would you approach designing a new feature for one of Resident's brands, considering our existing design system and the need for scalability across multiple brands?" (Highlight your understanding of design systems, brand consistency, and scalable design patterns).

• "Walk us through a complex e-commerce UX challenge you faced and how you used Figma to prototype and test your solutions. What trade-offs did you consider?" (Demonstrate your Figma proficiency, problem-solving methodology, and decision-making process).

Company & Culture Questions:

• "Based on your research, what do you see as the biggest opportunities for design to impact Resident's customer experience?" (Demonstrate you've researched the company and can think strategically about design's role).

• "How do you approach collaborating with Product Managers, Engineers, and Data Scientists? Describe a time you had a disagreement on a design decision and how you resolved it." (Assess your cross-functional collaboration and conflict-resolution skills).

Portfolio Presentation Strategy:

• Structure: Begin with a brief overview of Resident and the role, then dive into 2-3 detailed case studies. For each case study, follow a clear narrative: Problem -> Your Role/Process -> Solution -> Results -> Learnings.

• Highlight Figma: Be prepared to share your screen and navigate your Figma files to showcase your process, component usage, and prototyping capabilities.

• Quantify Impact: Use specific numbers, percentages, and data points to illustrate the success of your designs. Focus on metrics relevant to e-commerce (conversion rates, AOV, engagement, retention).

• Emphasize Data & Iteration: Clearly explain how data informed your design choices and how you iterated based on feedback or experimental results.

• Engage Your Audience: Ask clarifying questions, be open to feedback, and tailor your presentation to the interviewer's background.

📝 Enhancement Note: Interview preparation should heavily focus on demonstrating experience with e-commerce specific challenges, data-driven design, Figma expertise, and collaborative problem-solving. Quantifiable results and a clear design process are key.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on Greenhouse.

• Curate Your Portfolio: Select 3-4 of your most impactful e-commerce design projects. Ensure each case study clearly outlines the problem, your process, the solution, and quantifiable results. Tailor your selection to highlight Figma proficiency, design system contributions, and data-informed decision-making.

• Optimize Your Resume: Highlight your 5+ years of product design experience, with specific emphasis on e-commerce platforms. Use keywords from the job description (e.g., Figma, Design Systems, A/B Testing, E-commerce UX/UI, Prototyping, Data-Informed Design). Quantify achievements where possible.

• Prepare Your Presentation: Practice walking through your portfolio case studies. Be ready to articulate your design process, rationale, and the impact of your work. Prepare to demonstrate your Figma skills live or discuss your file structure.

• Research Resident: Understand Resident's brands, their market position, and their commitment to "Craft Meets Comfort." Familiarize yourself with their website and identify potential areas where design could enhance the user experience. Research their core values and remote-first culture.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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