Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: Modern Family Law

Location: Texas, United States

Job Type: FULL_TIME

Category: Product Design / UX/UI

Date Posted: 2026-06-23

Experience Level: 5-10 years

Remote Status: Fully Remote

🚀 Role Summary

• Drive the user experience and visual design for a client-facing legal technology platform, focusing on intuitive navigation and task completion.

• Optimize complex legal workflows by analyzing user behavior, conducting research, and designing user-centered solutions.

• Develop and maintain a scalable design system to ensure consistency and efficiency across product features.

• Utilize product analytics and user feedback to inform design decisions and improve key UX metrics.

• Collaborate cross-functionally with legal, operations, product, and engineering teams to translate business needs into user-friendly interfaces.

📝 Enhancement Note: This role is positioned as a Senior Product Designer, indicating a need for strategic thinking, leadership in design initiatives, and the ability to mentor or guide junior designers if applicable. The focus on "workflow optimization" and "client-facing legal technology platform" strongly suggests a Revenue Operations or GTM-adjacent function, where a seamless user experience directly impacts client engagement, retention, and operational efficiency.

📈 Primary Responsibilities

• Conduct in-depth user research, including usability testing and analysis of feedback, support requests, and usage patterns to identify and address client friction points.

• Create comprehensive user journeys, process maps, wireframes, and interactive prototypes to visualize and iterate on design solutions.

• Design and implement new product features and refine existing workflows for critical areas such as onboarding, authentication, task management, payments, and document uploads.

• Establish, maintain, and evolve a scalable design system, ensuring adherence to UX standards and best practices for consistent product experiences.

• Define, implement, and track key UX success metrics, partnering with Product and Engineering to leverage product analytics for data-driven design improvements and conversion rate optimization.

📝 Enhancement Note: The emphasis on improving "onboarding, authentication, task management, payments, document uploads, and client communications" highlights the direct impact this role has on the client lifecycle, which is a core concern for Revenue Operations. The responsibility for defining and tracking UX success metrics also aligns with operational efficiency and performance measurement.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a background in Human-Computer Interaction (HCI), Design, Psychology, or a related field is often beneficial for understanding user behavior and cognitive principles.

Experience: Minimum of 5 years of progressive experience in Product Design, UX Design, or a closely related discipline, with a demonstrated track record of designing successful SaaS or web-based applications.

Required Skills:

• Expert proficiency in user flow mapping, wireframing, prototyping, and interaction design principles.

• Advanced mastery of Figma for high-fidelity design creation and prototyping.

• Proven ability to collaborate effectively with Product Managers and Software Engineers to deliver user-centered solutions.

• Strong understanding of information architecture, usability principles, and user-centered design methodologies.

• Extensive experience designing for complex, multi-step workflows, particularly within SaaS environments.

• Demonstrated ability to analyze user behavior and translate insights into actionable design improvements.

• Strong communication skills to articulate design rationale and collaborate with diverse stakeholders. Preferred Skills:

• Experience in LegalTech, FinTech, HealthTech, Insurance, or other industries characterized by complex, workflow-heavy processes.

• Hands-on experience conducting qualitative and quantitative user research and usability testing.

• Practical experience implementing and leveraging product analytics tools to inform design decisions.

• Proven experience building, maintaining, and scaling design systems.

• Familiarity with web accessibility standards (e.g., WCAG) and best practices for inclusive design.

📝 Enhancement Note: The requirement for "5+ years of experience" and "advanced proficiency with Figma" firmly places this role at a senior level. The preferred experience in "workflow-heavy industries" and "LegalTech" is highly relevant, indicating the company values candidates who can quickly understand and design for complex operational and legal processes.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 distinct projects demonstrating deep UX problem-solving capabilities and successful workflow optimization.

• Clearly articulate your role and contributions within each project, highlighting your design process from research to final implementation.

• Include examples of high-fidelity designs and interactive prototypes created in Figma, with a focus on complex user flows.

• Demonstrate experience in designing for SaaS or web-based applications, with an emphasis on user engagement and task completion.

• Present case studies that explicitly detail how your designs improved specific metrics (e.g., task completion rates, user satisfaction, reduction in support tickets). Process Documentation:

• Detail your approach to user research, including methodologies for identifying pain points and gathering user feedback.

• Explain your process for creating user journeys, process maps, wireframes, and prototypes, emphasizing iterative design.

• Showcase your experience in establishing and maintaining design systems, including component libraries and style guides.

• Illustrate how you use data and analytics to inform design decisions and measure the impact of your work.

📝 Enhancement Note: For a Senior Product Designer role, the portfolio is critical. It needs to go beyond visual aesthetics to demonstrate a strategic understanding of user needs, process optimization, and the ability to drive measurable business outcomes through design. Highlighting the use of Figma and experience with complex workflows is paramount.

💵 Compensation & Benefits

Salary Range: $90,000 - $105,000 USD per year. This range is an estimate and will be adjusted based on the candidate's experience, location within the US, and other relevant factors.

Benefits:

• Comprehensive Health Insurance (Medical, Dental, Vision)

• Health Savings Account (HSA) / Flexible Spending Account (FSA) options

• Short-term and Long-term Disability insurance

• Basic and Voluntary Life Insurance, including Accidental Death & Dismemberment (AD&D)

• 401(k) retirement plan with company match potential (IRA option also available)

• Generous Paid Time Off (Vacation, Sick Time, Public Holidays)

• Employee Assistance Program (EAP) for confidential support

• Voluntary benefits including Accident Insurance, Critical Illness Insurance, Long-term Care Insurance, and Pet Insurance.

• Commuter and Transit benefits may be available depending on specific location nuances.

• Professional Training & Development opportunities.

• Eligibility for "Work From Anywhere" status after 6 months of employment.

Working Hours: Standard full-time hours, estimated at 40 hours per week. The company offers flexibility, and the "Work From Anywhere" benefit suggests a results-oriented work environment where focus on deliverables is key.

📝 Enhancement Note: The salary range provided is specific and falls within the typical market rate for a Senior Product Designer in the US, especially for remote roles. The extensive benefits package, including voluntary options and the "Work From Anywhere" perk, indicates a strong focus on employee well-being and work-life integration, which is attractive to experienced professionals.

🎯 Team & Company Context

🏢 Company Culture

Industry: LegalTech / Law Firm Services. Modern Family Law operates at the intersection of law and technology, aiming to streamline and improve the client experience in family law matters. This industry demands precision, empathy, and a commitment to user trust.

Company Size: The description doesn't explicitly state size, but the mention of "boutique law firm" and a "Director of People & Culture" suggests a growing company, likely in the mid-size range (e.g., 50-250 employees), where individual impact is significant.

Founded: Specific founding date not provided. However, the focus on developing and improving a client-facing platform indicates a company that is either well-established and innovating or a newer entity built around a technological solution.

Team Structure:

• The Senior Product Designer will likely be part of a Product or Technology team, reporting to a Head of Product, Design Lead, or CTO.

• Close collaboration is expected with Product Managers, Engineers, Attorneys, Legal Staff, and Operations Leaders.

• The structure likely supports agile development methodologies, emphasizing cross-functional teamwork and iterative progress. Methodology:

• The company's approach to product development will be user-centered, driven by data and direct client feedback.

• Emphasis on workflow optimization and simplifying complex legal processes through technology.

• Agile development practices are implied, focusing on iterative design, testing, and deployment.

Company Website: modernfamilylaw.com

📝 Enhancement Note: The company's focus on "family law" and a "client-facing legal technology platform" is crucial. This means the design must balance user-friendliness with the sensitive nature of legal matters, requiring empathy and a deep understanding of user needs in a high-stakes environment.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer role, indicating a high level of individual contribution and expertise. It requires strategic thinking, the ability to lead design initiatives, and a deep understanding of user experience principles applied to complex systems.

Reporting Structure: The Senior Product Designer will likely report to a Product Lead or Head of Design, working closely with Product Managers and Engineering leads. They will be expected to collaborate extensively with legal and operations teams to ensure design solutions meet both user and business requirements.

Operations Impact: This role directly impacts revenue and business operations by improving client acquisition (onboarding), client retention (satisfaction with the platform), and operational efficiency (reducing support load, streamlining task completion). A well-designed platform can be a significant competitive differentiator in the LegalTech space.

Growth Opportunities:

• Skill Advancement: Deepen expertise in LegalTech design, advanced UX research methodologies, and establishing scalable design systems.

• Leadership Potential: Opportunity to become a lead designer, mentor junior designers, and influence the long-term product vision and strategy.

• Specialization: Develop a niche expertise in designing for complex, regulated industries and driving product-led growth through exceptional user experience.

• Cross-functional Influence: Gain deeper insights into legal operations, client management, and business strategy, potentially leading to product management or operations leadership roles.

📝 Enhancement Note: The "Senior" title implies a path towards leadership. The role's impact on client lifecycle management and operational efficiency makes it a strategic position within the company's growth trajectory. The "Work From Anywhere" benefit, once eligible, also presents a unique growth opportunity in terms of work-life flexibility.

🌐 Work Environment

Office Type: This is a fully remote position, offering flexibility in where the employee chooses to work. While there are no physical office requirements, adherence to an "America/Chicago" timezone for core collaboration might be expected.

Office Location(s): While remote, the role is specified for "Texas, United States," suggesting candidates must reside within or be willing to relocate to Texas to be eligible. This might be due to legal, tax, or compliance reasons.

Workspace Context:

• The primary workspace will be a computer-based environment, requiring extended periods of screen time, typing, and use of standard office equipment.

• Collaboration will occur via digital tools (e.g., Figma, Slack, video conferencing), emphasizing asynchronous and synchronous communication.

• The company culture emphasizes self-starters who can manage priorities independently, suggesting a trust-based, results-oriented remote work environment.

Work Schedule: While full-time (estimated 40 hours/week), the remote nature and focus on deliverables suggest flexibility in daily scheduling, provided core collaboration hours and deadlines are met. Performance will likely be measured by output and impact rather than strict adherence to office hours.

📝 Enhancement Note: The "Texas, United States" location requirement for a remote role is a key detail. It's important for candidates to confirm if this is a strict residency requirement or if there are specific tax/legal implications. The emphasis on "computer-based environment" and "extended periods of sitting" points to typical demands of remote design work.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio by a recruiter or hiring manager to assess basic qualifications and alignment with the role.

• Portfolio Presentation: A dedicated session where you present your portfolio, walking through 2-3 key projects. Expect to discuss your design process, problem-solving approach, and the impact of your work. Be prepared to articulate how you identified user pain points and optimized workflows.

• Skills Assessment/Design Challenge: This may involve a take-home assignment or a live design exercise focusing on a specific problem relevant to the legal tech platform. It will likely assess your UX thinking, Figma proficiency, and ability to simplify complex processes.

• Cross-functional Interviews: Meetings with Product Managers, Engineers, and potentially Legal/Operations stakeholders to evaluate collaboration skills, communication style, and understanding of business context.

• Final Interview: A discussion with leadership to assess cultural fit, strategic thinking, and overall suitability for the senior role.

Portfolio Review Tips:

• Focus on Process: Clearly articulate the "why" behind your design decisions—your research, user insights, and iterative steps.

• Quantify Impact: Whenever possible, include metrics demonstrating how your designs improved user experience, efficiency, or business outcomes.

• Showcase Figma Mastery: Ensure your prototypes are interactive and well-designed, showcasing advanced Figma capabilities.

• Tailor to LegalTech: Highlight any experience with complex workflows, sensitive data, or user-centered design in regulated industries.

• Problem/Solution Structure: For each case study, clearly define the problem, your proposed solution, your design process, and the results.

Challenge Preparation:

• Deconstruct the Problem: Understand the core user needs and business objectives behind any design challenge.

• Prioritize Key Workflows: For legal tech, focus on simplifying complex tasks like document submission, payment, or information retrieval.

• Communicate Your Thinking: Articulate your assumptions, design choices, and trade-offs clearly and concisely, even if working under time pressure.

• Consider Edge Cases: Think about accessibility, error states, and diverse user needs within the legal context.

📝 Enhancement Note: The interview process for a Senior role is rigorous, with a strong emphasis on portfolio demonstration and problem-solving. Candidates should prepare to discuss their design philosophy, their approach to tackling complex user problems, and their ability to drive measurable improvements.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for all aspects of design, from wireframing and prototyping to high-fidelity UI design and collaboration. Advanced proficiency is a must.

• Prototyping Tools: While Figma is primary, familiarity with other prototyping tools might be beneficial for specific use cases or integrations.

Analytics & Reporting:

• Product Analytics Platforms (e.g., Amplitude, Mixpanel, Google Analytics): Experience with implementing and utilizing these tools to track user behavior, identify drop-off points, and measure UX success metrics is highly preferred.

• Data Visualization Tools: Ability to interpret and present data from analytics platforms effectively.

CRM & Automation:

• While not directly designing CRM/automation tools, understanding how the designed platform integrates with or complements CRM systems and client communication workflows is beneficial. Familiarity with concepts of workflow automation in a user interface context is relevant.

• Collaboration Tools: Proficiency with tools like Slack, Zoom, Google Workspace, or Microsoft Teams for effective remote collaboration.

📝 Enhancement Note: Figma is explicitly called out as a required skill. The emphasis on "product analytics" and "identifying drop-off points" strongly connects this design role to revenue operations goals, where understanding user behavior to increase conversion and reduce churn is paramount.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of clients navigating complex legal journeys, ensuring the platform is intuitive and supportive.

• Detail-Oriented Precision: Reflecting the nature of legal work, a high degree of accuracy, reliability, and thoroughness is expected in all design outputs.

• Proactive Problem-Solving: A culture that encourages identifying gaps in user experience and operational efficiency and proposing practical, scalable solutions independently.

• Collaboration and Communication: Valuing open communication and effective teamwork across diverse teams (legal, tech, operations) to achieve shared goals.

• Adaptability and Resilience: The ability to respond positively to shifting priorities, manage multiple deadlines, and maintain professionalism under pressure.

Collaboration Style:

• Cross-functional Integration: The role requires close partnership with legal professionals, operations leaders, product managers, and engineers, demanding strong communication and translation of complex requirements into user-friendly designs.

• Data-Informed Design: Design decisions are expected to be supported by user research, analytics, and feedback, fostering a culture of evidence-based innovation.

• Iterative Improvement: An environment that embraces continuous iteration and refinement of the product based on user feedback and performance metrics.

📝 Enhancement Note: The company emphasizes "proactive self-starters who can operate independently" and "identify process gaps and recommend practical solutions." This points to a culture where initiative and a drive for operational excellence are highly valued, aligning well with the principles of revenue and sales operations.

⚡ Challenges & Growth Opportunities

Challenges:

• Simplifying Legal Complexity: Translating intricate legal processes and terminology into intuitive, user-friendly interfaces for clients who may be under significant stress.

• Balancing User Needs with Business/Legal Requirements: Ensuring designs meet diverse user needs while adhering to strict legal compliance, security, and operational constraints.

• Establishing a Scalable Design System: Developing a robust design system that supports rapid product growth and maintains consistency across a complex platform.

• Driving Adoption and Engagement: Designing features that not only guide users but also encourage active engagement with the platform to improve client outcomes and firm efficiency.

Learning & Development Opportunities:

• Deep Dive into LegalTech: Gain specialized knowledge in the unique design challenges and opportunities within the legal technology sector.

• Design System Leadership: Opportunity to lead the evolution and adoption of a critical design system, impacting product quality and team efficiency.

• Product Strategy Influence: Contribute to the strategic direction of the platform by identifying user needs and opportunities for innovation through design.

• Cross-Disciplinary Learning: Work closely with legal experts and operations leaders, gaining a comprehensive understanding of the business and client lifecycle.

📝 Enhancement Note: The challenges presented are directly related to the core responsibilities of the role and the nature of the industry. The growth opportunities are geared towards senior-level development, focusing on strategic impact and specialized industry expertise.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you simplified a complex user workflow. What was the problem, your approach, and the outcome?" (Focus on process, problem-solving, and measurable results.)

• "How would you approach designing a new feature for a legal tech platform, considering both user needs and regulatory requirements?" (Assess your user-centered design process and awareness of industry constraints.)

• "How do you ensure consistency and scalability in your designs, especially when working with a growing product?" (Prepare to discuss design systems, component libraries, and best practices.) Company & Culture Questions:

• "What interests you about Modern Family Law and the LegalTech industry?" (Research the company's mission, values, and market position.)

• "How do you collaborate with Product Managers and Engineers to bring a design to life?" (Highlight your communication, negotiation, and teamwork skills.)

• "How do you measure the success of your designs, and what UX metrics do you prioritize?" (Be ready to discuss data-driven design and impact measurement.) Portfolio Presentation Strategy:

• Curate Selectively: Choose 2-3 projects that best showcase your problem-solving skills, Figma expertise, and experience with complex workflows.

• Tell a Story: For each project, clearly articulate the challenge, your role, your design process (research, ideation, iteration), your solution, and the quantifiable results.

• Highlight Figma Skills: Be ready to demonstrate advanced Figma features, prototyping capabilities, and your approach to design systems.

• Address Legal Context: If applicable, explain how you considered user sensitivity, legal compliance, or specific industry needs in your designs.

• Prepare for Q&A: Anticipate questions about your design choices, trade-offs made, and how you handle feedback.

📝 Enhancement Note: Interviewers will be looking for a blend of strong design skills, strategic thinking, collaboration capabilities, and an understanding of how design drives business outcomes in a regulated industry. The portfolio presentation is a critical component.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided Workable link, ensuring your resume and portfolio are attached.

• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating complex workflow optimization, SaaS design, and success with Figma. Emphasize any experience in LegalTech or similar regulated industries.

• Resume Optimization: Ensure your resume clearly lists your years of experience, key skills (Figma, UX, UI, Workflow Optimization, Design Systems), and quantifiable achievements relevant to product design and user experience improvements.

• Interview Preparation: Practice presenting your portfolio, prepare answers to common UX and behavioral questions, and develop a strategy for discussing your design process and impact.

• Company Research: Familiarize yourself with Modern Family Law's mission, platform offerings, and the broader LegalTech landscape to articulate your interest and understanding during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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