Senior Product Designer (Advanced English and Spanish)

📍 Job Overview

Job Title: Senior Product Designer (Advanced English and Spanish)

Company: Referrals Only (Thoughtworks)

Location: Porto Alegre, RS, Brazil

Job Type: Full-Time

Category: Product Design / Experience Design / GTM Operations

Date Posted: April 28, 2026

Experience Level: 5-10 Years

Remote Status: Remote OK (within Spain, but role is based in Brazil)

🚀 Role Summary

• This role focuses on designing and structuring consistent, complex user experiences within shared products and systems, bridging the gap between user needs and technical implementation.

• It involves deep collaboration with Product and Engineering teams to define user journeys, usage rules, and ensure coherence across multifaceted solutions.

• The Senior Product Designer will create essential experience design deliverables, including journey maps, service blueprints, information architecture documentation, prototypes, and design systems.

• This position requires strong facilitation skills for workshops, strategic design contributions at the portfolio level, and the application of research methods to inform design direction.

📝 Enhancement Note: While the job description mentions remote work within Spain, the primary location listed is Brazil. This suggests a potential for international remote work or a misunderstanding in the original listing. The role's focus on complex B2B/SaaS products and design systems places it within a critical GTM operations support function, ensuring a cohesive user experience that drives adoption and retention.

📈 Primary Responsibilities

• Design and structure consistent, scalable user experiences across complex flows, multiple teams, and diverse domains within shared products and systems.

• Collaborate closely with Product Managers and Engineering teams to organize intricate user journeys, define clear usage rules, and ensure coherence across solutions utilized by multiple users or internal teams.

• Develop a comprehensive suite of experience design deliverables, including detailed journey maps, service blueprints, robust information architecture documentation, interactive prototypes, and sophisticated design systems.

• Facilitate impactful workshops and contribute significantly to strategic design decisions at the portfolio level, influencing the overall product vision and execution.

• Apply rigorous research methodologies, such as contextual analysis, moderated interviews, and user testing, to deeply inform and validate design direction.

• Regularly assess and proactively communicate project scope, identify potential risks, and provide timely updates to all relevant stakeholders.

• Effectively balance client expectations and Thoughtworks' internal standards by clearly articulating and presenting experience design deliverables and their strategic rationale.

• Support and mentor less-experienced designers, fostering a collaborative environment and extending expertise across the broader design team.

• Actively advocate for experience design principles and best practices within and beyond Thoughtworks through participation in conferences, webinars, meetups, and community contributions.

📝 Enhancement Note: The emphasis on "shared products and systems," "multiple teams and domains," and "portfolio level" strategic design indicates a need for a designer who can think at an enterprise-level, understanding how individual product designs impact the broader ecosystem and overall GTM strategy. This requires strong stakeholder management and excellent communication skills to align diverse teams.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field, or equivalent practical experience.

Experience: Minimum of 5-10 years of professional experience as a Product Designer, with a significant focus on complex B2B, SaaS, or internal systems products. Demonstrated experience in structuring and simplifying complex user flows is essential.

Required Skills:

• Solid experience as a Product Designer working on complex B2B, SaaS, or internal systems products.

• Strong information architecture skills and a proven ability to structure and simplify complex user flows.

• Hands-on experience collaborating directly with engineering teams throughout the entire product development lifecycle.

• Comfort and expertise in leading and advising on research activities, employing methods such as contextual inquiry, moderated interviews, and user testing.

• Experienced storyteller, capable of clearly presenting research findings and design decisions to diverse stakeholder groups.

• Inspiring and structured approach to design, with a proven ability to facilitate client and team sessions around complex systems.

• Proficient in stakeholder management, with the ability to liaise effectively between clients, product, and engineering teams to ensure alignment and build trust.

• Ability to design independently or collaborate across disciplines to deliver high-quality experience design outputs.

Preferred Skills:

• Experience working with shared platforms or systems across multiple teams or domains.

• Familiarity with integrations or APIs and understanding how they shape user experience decisions.

• Background in enterprise or B2B product environments.

• Experience facilitating workshops and contributing to strategic design decisions at a portfolio level.

• Passion for contributing to the experience design community through peer reviews and knowledge sharing.

📝 Enhancement Note: The "Nice to Haves" like experience with shared platforms, integrations, and APIs are critical for GTM operations, as they directly influence how products connect and function within a larger ecosystem, impacting sales enablement and customer success. The emphasis on "enterprise or B2B product environments" reinforces the need for a designer accustomed to complex business workflows and user needs.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-4 complex projects demonstrating end-to-end product design experience, ideally within B2B or SaaS environments.

• Clearly articulate the problem statement, your role, the design process followed, key challenges encountered, and the solutions implemented.

• Include detailed examples of information architecture, user flows, wireframes, interactive prototypes, and final UI designs.

• Highlight your experience with research methodologies and how user insights directly influenced design decisions.

Process Documentation:

• Examples of how you have structured and simplified complex user journeys and system flows.

• Documentation of user research findings, including methodologies used and actionable insights derived.

• Case studies illustrating collaboration with engineering and product teams throughout the development cycle.

• Evidence of workshop facilitation and contribution to strategic design discussions.

• Prototypes and design system documentation that showcases scalability and consistency across multiple products or domains.

📝 Enhancement Note: For a Senior Product Designer role, the portfolio is paramount. It should not only showcase visual design skills but also the strategic thinking, problem-solving capabilities, and process-driven approach required to handle complex systems and cross-functional collaboration. The portfolio must demonstrate the ability to translate business requirements into user-centric solutions that support GTM objectives.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior Product Designers in Brazil with 5-10 years of experience, and considering Thoughtworks' global compensation standards, an estimated annual salary range of R$150,000 - R$250,000 (Brazilian Real) is anticipated. This range can vary based on specific experience, skills, and negotiation.

Benefits:

• Flexible benefits budget, adaptable for restaurants, public transport, nursery, and health insurance.

• Dedicated Learning budget to support professional development and skill enhancement.

• Work from home budget to ensure a comfortable and productive remote working environment.

• Participation in an international, diverse, and inclusive work environment.

• Access to Thoughtworks' global network for knowledge sharing and career advancement.

• Opportunities for professional growth and career development within a leading technology consultancy.

Working Hours: A standard 40-hour work week is typical, with flexibility often afforded to remote employees to manage their schedules effectively, provided project deadlines and client needs are met.

📝 Enhancement Note: The salary estimate is based on aggregated data from reputable Brazilian job market analysis sites (e.g., Glassdoor Brazil, Vagas.com.br) for Senior Product Designer roles, adjusted for the specified experience level and the consultancy nature of Thoughtworks. Benefits are directly extracted from the provided text and contextualized for operations professionals who value work-life balance and continuous learning.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Consultancy, Software Development, Digital Innovation. Thoughtworks operates at the intersection of strategy, design, and engineering, empowering clients with bespoke software solutions.

Company Size: Global presence with a significant workforce (exact number not specified, but implies a large, established organization). This size offers stability, diverse projects, and ample career progression opportunities for operations professionals.

Founded: Over 30 years ago. This extensive history signifies a mature organization with established processes, a deep understanding of the technology landscape, and a proven track record in delivering complex projects.

Team Structure:

• Designers are integrated into multi-disciplinary teams, balancing experience design with agile software delivery.

• Collaboration is key, with designers working closely with Product Managers and Engineers.

• A strong emphasis on peer reviews, knowledge sharing, and community contributions within the design practice.

Methodology:

• Agile software delivery is a core methodology, requiring designers to be adaptable and iterative.

• Design thinking and user-centered design principles are foundational.

• Emphasis on research-informed design, with structured approaches to user interviews and testing.

• Collaborative workshop facilitation is a standard practice for strategic alignment and problem-solving.

Company Website: https://www.thoughtworks.com/

📝 Enhancement Note: Thoughtworks' culture is known for its strong emphasis on technical excellence, continuous learning, and community involvement. For operations roles, this translates to a data-driven, process-oriented environment that values collaboration and innovation. The consultancy model means exposure to diverse client challenges, fostering rapid skill development.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a Senior level, indicating significant autonomy, responsibility for complex projects, and a mentorship capacity. It requires a strategic mindset, strong problem-solving skills, and the ability to influence design direction and team processes. The scope extends beyond individual product design to influencing shared systems and portfolio-level strategy.

Reporting Structure: Senior Designers typically report to Design Leads or Directors within specific business units or client engagements. They work within cross-functional teams, reporting project status and design decisions to both internal leads and client stakeholders.

Operations Impact: The Senior Product Designer's impact is crucial for GTM success. By ensuring intuitive, efficient, and consistent user experiences across complex products and systems, they directly influence user adoption, customer satisfaction, retention rates, and ultimately, revenue. Their work on design systems and shared platforms drives efficiency and scalability for product development, reducing time-to-market and operational overhead.

Growth Opportunities:

• Operations Skill Advancement: Opportunities to deepen expertise in specific areas like design systems, service design, complex information architecture, and user research methodologies.

• Leadership Development: Potential to move into Design Lead or Principal Designer roles, managing teams, client relationships, and strategic initiatives. Mentorship of junior designers is a key aspect of this role.

• Specialization: Opportunity to specialize in particular industries (e.g., FinTech, Healthcare) or technology areas (e.g., AI-driven interfaces, platform design).

• Community Contribution: Grow influence by contributing to Thoughtworks' external reputation through publications, speaking engagements, and community leadership.

📝 Enhancement Note: The role's senior nature implies a significant contribution to the operational efficiency of product development and the effectiveness of GTM strategies by ensuring a seamless user experience. Growth opportunities are geared towards both technical depth and leadership, aligning with typical career trajectories in operations and design.

🌐 Work Environment

Office Type: The description mentions "We work remotely from all around Spain," but the primary location is Brazil. This suggests a hybrid or fully remote model is prevalent, with potential for regional hubs or client-site work. However, the emphasis on "remote work" indicates a modern, flexible work environment.

Office Location(s): While the primary listing is Porto Alegre, Brazil, the explicit mention of remote work across Spain suggests a global distributed team structure. Candidates should clarify specific location expectations with the hiring team.

Workspace Context:

• A collaborative environment is fostered through multi-disciplinary teams and facilitated workshops.

• Access to a "work from home budget" indicates support for creating an ergonomic and productive home office setup.

• Technology and tools are integral, with a focus on design systems, prototyping tools, and agile development workflows.

• Opportunities for interaction with a diverse range of professionals, including technologists, consultants, and fellow designers, both locally and globally.

Work Schedule: While a standard 40-hour work week is expected, the remote nature and consultancy model often allow for flexibility in scheduling, enabling designers to manage their time effectively around project demands and personal commitments. This flexibility is crucial for deep work and collaborative sessions across different time zones.

📝 Enhancement Note: The blend of remote work and collaborative team structures aims to provide flexibility while maintaining team cohesion and productivity, essential for complex design projects. The "work from home budget" is a tangible benefit for remote operations professionals.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or Recruiter will review applications and portfolios for minimum qualifications and cultural fit.

• Hiring Manager Interview: Discussion on experience, approach to complex design problems, and understanding of B2B/SaaS environments. Portfolio walkthrough is expected.

• Design Challenge/Workshop: A practical exercise, potentially involving a case study or a live design problem, to assess problem-solving skills, design methodology, and collaboration under pressure. This may simulate a workshop facilitation or a design critique.

• Team/Peer Interviews: Meetings with other designers and cross-functional team members (Product, Engineering) to assess collaboration style, communication, and fit within the multi-disciplinary team structure.

• Final Interview: Likely with a senior leader to discuss strategic thinking, career aspirations, and overall fit with Thoughtworks' values and culture.

Portfolio Review Tips:

• Structure is Key: Organize your portfolio logically, ideally with distinct case studies for each significant project.

• Tell a Story: For each case study, clearly articulate the problem, your specific role and contributions, the process you followed (research, ideation, design, testing), key decisions, challenges, and the measurable outcomes or impact.

• Show, Don't Just Tell: Include high-fidelity mockups, interactive prototypes, user flow diagrams, information architecture maps, and any relevant research artifacts.

• Highlight Collaboration: If possible, showcase instances of cross-functional collaboration and how you managed stakeholder expectations.

• Focus on Impact: Quantify results where possible (e.g., improved conversion rates, reduced task completion time, increased user satisfaction scores). Explain how your design contributed to business objectives.

• Tailor to the Role: Emphasize projects that align with B2B/SaaS, complex systems, and design system experience.

Challenge Preparation:

• Understand the Context: If given a case study, thoroughly analyze the problem statement and business goals.

• Outline Your Approach: Before diving into solutions, outline your proposed process, including research, ideation, and validation steps.

• Focus on Process: Demonstrate your thought process and how you would tackle the problem, rather than just presenting a polished final solution.

• Be Ready to Justify: Prepare to explain the rationale behind your design choices and how they address the stated problem.

• Practice Time Management: Be mindful of time constraints during any live design challenge.

📝 Enhancement Note: The interview process is designed to assess not just design skills but also the ability to operate within an agile, collaborative, and client-facing environment. A strong portfolio that clearly demonstrates process, impact, and collaboration is essential for success.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe Creative Suite (Illustrator, Photoshop), InVision, Axure RP. Proficiency in at least one primary design tool is essential.

• Design Systems: Experience with creating, maintaining, and utilizing design systems (e.g., Storybook, Zeroheight) for consistency and scalability.

• Information Architecture & Flow: Tools like Miro, Mural, Lucidchart, Whimsical for diagramming, journey mapping, and service blueprints.

Analytics & Reporting:

• Familiarity with analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) to understand user behavior and inform design decisions.

CRM & Automation:

• While not a direct CRM role, understanding how design impacts CRM workflows and user adoption is beneficial.

• Familiarity with project management tools like Jira, Asana, Trello for workflow tracking and collaboration with engineering.

📝 Enhancement Note: Proficiency in leading design tools like Figma and Sketch is non-negotiable. Experience with design system tools and collaborative platforms like Miro/Mural is crucial for this role's emphasis on shared products and cross-functional work. Understanding analytics helps connect design efforts to business outcomes.

👥 Team Culture & Values

Operations Values:

• Collaboration: Strong emphasis on working within multi-disciplinary teams, fostering open communication and shared problem-solving.

• Excellence: Commitment to high-quality design, rigorous research, and delivering impactful solutions that meet client needs.

• Curiosity & Learning: A culture that encourages continuous learning, exploration of new technologies, and sharing knowledge across the organization.

• Impact-Driven: Focus on creating solutions that deliver tangible business value and positive user experiences.

• Inclusivity: Commitment to diversity in thought, background, and experience, fostering an environment where everyone can thrive.

Collaboration Style:

• Agile & Iterative: Comfortable working in sprints, adapting to changes, and incorporating feedback rapidly.

• Workshop-Centric: Actively participates in and facilitates workshops to align teams and drive strategic decisions.

• Cross-Functional Integration: Seamlessly works with Product Managers, Engineers, Researchers, and other stakeholders, bridging communication gaps.

• Knowledge Sharing: Proactively shares insights, best practices, and learnings through internal reviews, documentation, and community contributions.

📝 Enhancement Note: Thoughtworks values professionals who are not only skilled but also embody a collaborative spirit and a passion for continuous improvement. For operations, this means actively contributing to process optimization and fostering strong working relationships across departments.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Complexity: Designing for intricate systems and multiple domains requires strong analytical and organizational skills to maintain coherence and usability.

• Stakeholder Alignment: Navigating diverse stakeholder needs and expectations across clients, product, and engineering teams can be demanding.

• Remote Collaboration: Effectively collaborating and ensuring design quality across distributed teams and time zones requires strong communication and process discipline.

• Advocating for Design: Continuously championing user-centered design principles and best practices within sometimes engineering-centric environments.

Learning & Development Opportunities:

• Advanced Design Skills: Opportunities to master complex UX challenges, service design, and enterprise-level design systems.

• Industry Exposure: Work on diverse projects across various industries, broadening your understanding of different business contexts and user needs.

• Thought Leadership: Contribute to the company's intellectual property through writing, speaking, and internal knowledge sharing initiatives.

• Mentorship Programs: Access to experienced mentors within Thoughtworks to guide career growth and skill development.

• Formal Training: Access to learning budgets for courses, conferences, and certifications relevant to product design and technology.

📝 Enhancement Note: The challenges presented are typical for senior roles in a dynamic consultancy. The growth opportunities are robust, emphasizing continuous learning and the development of both technical and leadership capabilities, which are highly valued in operations career paths.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a complex, multi-domain system. What were your key challenges and how did you ensure consistency?" (Focus on IA, design systems, and cross-team collaboration).

• "How do you approach facilitating design workshops with diverse stakeholders (clients, engineers, product managers)? What techniques do you use to ensure productive outcomes?" (Highlight facilitation skills, stakeholder management, and strategic alignment).

Company & Culture Questions:

• "What interests you about Thoughtworks' approach to integrating design with agile software delivery?" (Connect your experience to their methodology and values).

• "How do you see yourself contributing to Thoughtworks' community of practice and fostering collaboration among designers?" (Showcase your passion for sharing knowledge and teamwork).

Portfolio Presentation Strategy:

• Start with the "Why": Clearly articulate the business problem and user need for each project.

• Define Your Role: Be explicit about your contributions, especially in team projects.

• Showcase the Process: Walk through your design journey step-by-step, explaining your decisions and any pivots.

• Highlight Key Artifacts: Present your strongest work (flows, IA maps, prototypes, design system elements) with clear annotations.

• Quantify Impact: Whenever possible, present data or metrics that demonstrate the positive outcomes of your design.

• Be Prepared for Deep Dives: Anticipate questions about specific design choices, research findings, and technical constraints.

📝 Enhancement Note: Preparation should focus on demonstrating strategic thinking, robust process, and quantifiable impact, aligning your experience with Thoughtworks' consultancy model and emphasis on agile, user-centered development.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on Greenhouse.

• Customize Your Resume: Tailor your resume to highlight experience relevant to B2B/SaaS products, complex system design, information architecture, design systems, and agile methodologies. Use keywords from the job description.

• Curate Your Portfolio: Ensure your portfolio is well-organized, showcases detailed case studies with a focus on process and impact, and specifically highlights experience with complex flows and shared systems.

• Prepare for Portfolio Presentation: Practice walking through your portfolio, clearly articulating your role, process, and the outcomes of your work. Be ready to discuss your design rationale and problem-solving approach.

• Research Thoughtworks: Familiarize yourself with Thoughtworks' company culture, values, methodologies (agile, design thinking), and their contributions to the tech community. Understand their consultancy model and client-focused approach.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.