Senior UX Designer

📍 Job Overview

Job Title: Senior UX Designer

Company: Aiimi

Location: Milton Keynes, England, United Kingdom

Job Type: Permanent

Category: User Experience (UX) Design / Product Design

Date Posted: 2026-05-28

Experience Level: Senior (5-10 years)

Remote Status: Hybrid

🚀 Role Summary

• Lead comprehensive user-centered design (UCD) activities across diverse client engagements, driving the creation of effective and evidence-based solutions.

• Employ a strong consultative approach, leveraging active listening, constructive challenge, and empathetic influence to guide client decisions and shape project outcomes.

• Plan and execute a wide array of user research (UR) and user experience (UX) design methods, effectively advising clients and internal teams on their application and value.

• Translate complex user needs and intricate user journeys into actionable design strategies, wireframes, and interactive prototypes.

• Foster collaboration and knowledge sharing within Agile delivery environments, ensuring teams can effectively manage priorities, scope, and outcomes.

📝 Enhancement Note: This role is positioned as a Senior UX Designer with a strong emphasis on client-facing consulting and leadership within project teams. The core function involves translating complex user needs into design solutions, requiring a blend of strategic thinking, research expertise, and strong communication skills to influence stakeholders in client environments. The "consulting team" aspect suggests a professional services firm structure, where client satisfaction and successful project delivery are paramount.

📈 Primary Responsibilities

• Spearhead user-centered design initiatives from conception to delivery, ensuring solutions are aligned with user needs and business objectives.

• Conduct in-depth user research, including planning complex research for challenging user needs and journeys, and synthesizing findings into actionable insights for design and development teams.

• Develop detailed wireframes, complex user journey maps, and interactive prototypes that effectively address multiple user needs and business requirements.

• Facilitate productive workshops with users, stakeholders, and delivery teams, adapting session formats to achieve tangible and valuable outcomes.

• Advise and guide teams on inclusive and accessible design principles, ensuring all designs meet relevant accessibility standards and best practices.

• Clearly document and communicate design decisions, identified risks, and any unresolved issues to relevant parties.

• Build and nurture strong, long-term relationships with stakeholders, effectively managing their expectations and aligning design work with overarching business goals.

• Lead and coordinate design efforts within project teams, mentoring junior designers and continuously improving internal design processes and methodologies.

• Contribute to Agile ceremonies and processes, assisting teams in managing priorities, project scope, and desired outcomes.

• Articulate the value and benefits of UX and UR work to diverse audiences, including non-design stakeholders, to secure buy-in and champion user-centricity.

📝 Enhancement Note: The responsibilities highlight a senior-level individual contributor role with significant leadership and client-facing responsibilities. The emphasis on "leading and coordinating design work within a team" and "mentoring others" indicates a leadership component, even if not a direct management role. The expectation to "advise teams" and "help teams manage outcomes" points to a strong influence within project delivery.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong academic background in Design, Human-Computer Interaction (HCI), Psychology, or a related field is highly advantageous. Equivalent practical experience will also be considered.

Experience: A minimum of 5-10 years of progressive experience in User Experience (UX) Design, with a significant portion spent in client-facing or consulting roles. Proven track record of leading complex design projects from inception to completion.

Required Skills:

• Extensive experience working with senior stakeholders in client environments, demonstrating strong consultative and influencing skills.

• Proven ability to plan and apply a wide range of user research methods (e.g., interviews, surveys, usability testing, contextual inquiry) and advise others on their application.

• Demonstrated expertise in synthesizing complex research findings into clear, actionable insights and communicating them effectively to diverse audiences, including those less familiar with UX.

• Advanced skills in creating detailed wireframes, complex user journey maps, and interactive prototypes using industry-standard tools.

• Exceptional ability to explain complex problems and design decisions clearly and concisely to non-design stakeholders.

• Experience planning and facilitating workshops with users, stakeholders, and delivery teams, ensuring productive outcomes.

• Strong stakeholder management skills, including building trust, managing relationships, and tailoring communication to different audiences.

• Ability to advise on and implement inclusive and accessible design principles, ensuring compliance with relevant standards (e.g., WCAG).

• Experience leading and coordinating design work within a team context, including mentoring junior designers.

• Proficiency in working within Agile methodologies and helping teams manage outcomes, priorities, and scope.

Preferred Skills:

• Experience with specific UX design and prototyping tools such as Figma, Sketch, Adobe XD, Axure RP, or similar.

• Familiarity with design systems and their implementation.

• Experience in the consulting industry or professional services environment.

• Knowledge of user analytics platforms and their integration with UX research.

• A portfolio showcasing a range of impactful UX design projects, demonstrating problem-solving skills and user-centric outcomes.

📝 Enhancement Note: The requirements emphasize a blend of technical UX skills, strong soft skills (consulting, communication, stakeholder management), and leadership/mentorship capabilities. The "5-10 years" experience level aligns with a Senior role, expecting individuals to operate autonomously and guide others. The mention of "sceptical stakeholders" and "guiding decisions through influence" highlights the need for strong persuasive and analytical communication.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 3-5 impactful UX projects, demonstrating a clear understanding of the design process from research to final design.

• Each project case study should clearly articulate the problem statement, user research methodologies employed, design challenges faced, iterative design process, and the final solution.

• Evidence of ability to translate complex user needs and business requirements into intuitive and effective user interfaces.

• Demonstrations of wireframing, user journey mapping, and prototyping skills, ideally with interactive prototypes or detailed walkthroughs.

• Inclusion of examples that highlight the application of inclusive and accessible design principles.

Process Documentation:

• Ability to clearly document and communicate the UX design process, including research plans, synthesis of findings, design decisions, and rationale.

• Evidence of creating user journey maps, personas, sitemaps, and other relevant UX documentation.

• Examples of how you have worked within Agile frameworks to deliver design artifacts within sprints.

• Documentation of how you have facilitated workshops and collaborative sessions with stakeholders and users.

• Showcase how you have ensured designs meet accessibility standards and provided rationale for design choices based on these standards.

📝 Enhancement Note: For a Senior UX Designer role, particularly in a consulting context, the portfolio is critical. It needs to demonstrate not just design output but also the strategic thinking, research rigor, and stakeholder management capabilities required for client engagements. The emphasis should be on the "why" behind design decisions and the impact of the work, rather than just the visual output.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior UX Designers in the Milton Keynes, UK area, with 5-10 years of experience, a competitive salary range is estimated between £55,000 - £75,000 per annum. This range accounts for the specialized skills, consulting experience, and leadership responsibilities associated with the role.

Benefits:

• Generous Annual Leave: 25 days of annual leave, increasing by 1 day for every two years of service, plus bank holidays.

• Health & Wellbeing Support: Comprehensive mental health and wellbeing support, including access to professional counselling services.

• Annual Wellbeing Allowance: An annual allowance to be used for personal training, fitness, or wellness apps, promoting a healthy lifestyle.

• Comprehensive Private Healthcare: Post-probation, employees are eligible for private healthcare, critical illness cover, and life insurance, covering up to 10% of their salary in benefits.

• Pension Scheme: A generous company pension contribution, supporting long-term financial planning.

• Professional Development: Ongoing opportunities for professional development and training, including access to courses, conferences, and certifications relevant to UX and consulting.

Working Hours: Standard full-time working hours are expected to be around 40 hours per week. While the role is hybrid, specific days in the office may be determined by client needs and team collaboration requirements.

📝 Enhancement Note: The salary range is estimated based on current market data for similar roles in the UK, considering location, experience level, and the consulting nature of the position. The benefits package is detailed and aligns with competitive offerings for senior-level professional roles. The "up to 10% of salary in employee benefits" for private healthcare, critical illness, and life insurance is a significant perk.

🎯 Team & Company Context

🏢 Company Culture

Industry: Aiimi operates within the Technology and Consulting sector, specializing in AI-driven solutions and data transformation for enterprises. They focus on helping organizations leverage data to improve decision-making, enhance customer experiences, and drive operational efficiency. Their work often involves complex data challenges and cutting-edge AI technologies.

Company Size: Aiimi is a growing mid-sized company, likely employing between 50-250 individuals. This size offers a dynamic environment where individuals can have a significant impact and gain exposure to various aspects of the business, while still benefiting from structured processes and a collaborative culture.

Founded: Aiimi was founded in 2014. This relatively recent founding suggests a modern, forward-thinking company culture, likely embracing innovation, agility, and a focus on emerging technologies like AI. The company has had approximately a decade to refine its processes, build its client base, and establish its market presence.

Team Structure:

• The UX Design function is likely integrated within a broader consulting or delivery team structure. This means the Senior UX Designer will work alongside consultants, project managers, developers, data scientists, and potentially AI specialists.

• Reporting structure will likely involve a Head of UX/Design or a senior consulting lead, with the Senior UX Designer reporting to them.

Methodology:

• Data-Driven Insights: Aiimi's core offering revolves around data, so a data-driven approach is fundamental. UX work will be informed by data analysis, user analytics, and research findings.

• Agile & Iterative Development: The company embraces Agile methodologies, meaning UX designers will be involved in iterative design cycles, collaborating closely with development teams to deliver solutions incrementally.

• Client-Centric Solutions: The primary focus is on delivering value to clients through tailored, evidence-based solutions that address specific business challenges.

Company Website: https://www.aiimi.com/

📝 Enhancement Note: Understanding Aiimi's focus on AI and data consulting is crucial. This Senior UX Designer role will likely involve designing experiences for complex data platforms or AI-driven applications, requiring an appreciation for data visualization, information architecture, and user trust in AI systems. The "consulting team" aspect means client interaction and relationship management are as vital as UX craft.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a Senior Individual Contributor level within the UX Design discipline. It requires a high degree of autonomy, expertise, and the ability to lead complex design initiatives and mentor others. The scope extends beyond pure design execution to encompass strategic consultation, stakeholder management, and process improvement within client engagements.

Reporting Structure: The Senior UX Designer will likely report to a Head of UX, Design Director, or a Senior Consulting Manager. They will be part of a broader consulting or delivery practice, collaborating extensively with project managers, business analysts, developers, data scientists, and client-side teams.

Operations Impact: The Senior UX Designer's impact is significant, directly influencing the usability, adoption, and effectiveness of Aiimi's solutions for their clients. By ensuring user-centricity and accessibility, they contribute to client satisfaction, successful project outcomes, and Aiimi's reputation for delivering high-quality, impactful digital experiences. They are key in bridging the gap between complex technology and human users.

Growth Opportunities:

• Leadership Development: Potential to move into a Lead UX Designer, UX Manager, or Principal Consultant role, taking on more strategic oversight and team leadership responsibilities.

• Specialization: Opportunity to deepen expertise in specific areas such as AI UX, data visualization UX, service design, or accessibility consulting.

• Client Relationship Management: Develop advanced client management and business development skills, potentially leading to roles with a greater commercial focus.

• Process Improvement: Contribute to shaping and refining Aiimi's UX methodologies and best practices across the organization.

• Industry Recognition: Opportunity to work on high-profile projects that can enhance professional reputation and contribute to industry thought leadership.

📝 Enhancement Note: The career path for a Senior UX Designer in a consulting firm like Aiimi typically involves growing influence, strategic responsibility, and potentially client-facing business development. The role offers a blend of deep UX craft and broader consulting acumen.

🌐 Work Environment

Office Type: Aiimi operates a hybrid work model. This suggests a blend of remote work and in-office collaboration. The office in Milton Keynes likely serves as a hub for client meetings, team collaboration sessions, and focused work where in-person interaction is beneficial.

Office Location(s): The primary office is located in Milton Keynes, United Kingdom. This location provides a central base for operations and client engagements within the UK. Specific details about office amenities and accessibility would be available upon further inquiry.

Workspace Context:

• Collaborative Environment: The hybrid model encourages collaboration, with specific days or times likely designated for team meetings, workshops, and brainstorming sessions at the office.

• Tools & Technology: Expect access to modern design and collaboration tools, essential for both remote and in-office work. This includes design software, communication platforms, and project management tools.

• Client Engagement Focus: The workspace is geared towards supporting client-facing activities, whether through on-site client visits or virtual collaborations from the office or home.

Work Schedule: The standard work schedule is approximately 40 hours per week. Flexibility is inherent in a hybrid model, but the demands of client projects and Agile delivery may require adaptability in working hours to meet deadlines and project milestones.

📝 Enhancement Note: The hybrid nature of the role implies a need for strong self-discipline and communication skills to manage work effectively across different locations. The Milton Keynes office likely fosters a professional and collaborative atmosphere conducive to client work and team synergy.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with HR or a recruiter to assess basic qualifications, cultural fit, and interest in the role.

• Hiring Manager Interview: A more in-depth discussion with the hiring manager (likely a Head of UX or senior consultant) focusing on your experience, approach to UX, client handling, and leadership potential.

• Portfolio Review & Presentation: A dedicated session where you will present a selection of your best work. This is a critical stage to showcase your design process, problem-solving skills, and impact. Be prepared to discuss your contributions, challenges, and outcomes in detail.

• Skills-Based Exercise/Case Study: You may be given a short design challenge or a hypothetical client scenario to assess your problem-solving abilities, strategic thinking, and ability to apply UX principles under pressure.

• Team/Stakeholder Interviews: Interviews with potential colleagues or key stakeholders (e.g., project managers, senior consultants) to evaluate your collaboration style, communication skills, and how you would integrate into the existing team and client dynamics.

• Final Interview: Potentially a final conversation with a senior leader to confirm cultural fit and overall suitability.

Portfolio Review Tips:

• Curate Selectively: Choose 3-5 projects that best represent your senior-level capabilities, showcasing a range of skills from research to complex problem-solving and stakeholder management.

• Tell a Story: For each project, structure your presentation as a narrative: the problem, your approach, your specific contributions, the challenges, the solutions, and the measurable outcomes.

• Quantify Impact: Where possible, use data and metrics to demonstrate the success of your designs (e.g., increased conversion rates, reduced task completion times, improved user satisfaction scores).

• Highlight Process: Emphasize your thought process, your research methodologies, and how you made design decisions. Explain the "why" behind your choices.

• Be Prepared for Questions: Anticipate questions about your role in team projects, how you handle difficult stakeholders, your approach to accessibility, and how you adapt to Agile environments.

Challenge Preparation:

• Understand the Context: If given a case study, quickly grasp the client's industry, their business goals, and the user problem.

• Prioritize & Scope: Demonstrate an ability to identify key issues and prioritize your design efforts within a simulated time constraint.

• Articulate Your Rationale: Clearly explain your design choices, the trade-offs you considered, and how your proposed solution addresses the core problem.

• Consider Constraints: Be mindful of potential technical or business constraints that might influence your design recommendations.

📝 Enhancement Note: The interview process for a senior consulting UX role will heavily scrutinize your ability to not only design but also to consult, influence, and deliver value within client engagements. The portfolio presentation is paramount for demonstrating these capabilities.

🛠 Tools & Technology Stack

Primary Tools:

• UX Design & Prototyping: Proficiency in industry-standard tools such as Figma, Sketch, Adobe XD, or Axure RP is essential for creating wireframes, user flows, and interactive prototypes.

• User Research Platforms: Experience with tools for conducting usability testing, surveys, and interviews (e.g., UserTesting.com, Maze, SurveyMonkey, Google Forms).

• Collaboration & Project Management: Familiarity with tools like Jira, Confluence, Asana, Trello for Agile workflow management and documentation.

• Communication Platforms: Proficiency in Slack, Microsoft Teams, Zoom for daily communication and virtual meetings.

Analytics & Reporting:

• Web Analytics: Familiarity with tools like Google Analytics, Adobe Analytics to understand user behavior on live products.

• Data Visualization: Experience with tools like Tableau or Power BI can be beneficial for analyzing and presenting research data and product performance metrics.

CRM & Automation:

• While not a primary focus for UX, an understanding of how CRM systems (e.g., Salesforce) and marketing automation platforms influence user journeys and data collection can be advantageous.

📝 Enhancement Note: The specific toolset can vary, but a strong command of modern UX design and prototyping software (especially Figma, which is widely adopted) is a baseline requirement. The ability to leverage data and collaborate within Agile project management tools is also key.

👥 Team Culture & Values

Operations Values:

• User Centricity: A deep-seated commitment to understanding and advocating for the user throughout the design and development process.

• Evidence-Based Design: Decisions are rooted in research, data, and user insights rather than assumptions or personal preferences.

• Collaboration & Teamwork: A strong belief in the power of collective intelligence, encouraging open communication and shared ownership within project teams and with clients.

• Excellence & Quality: A drive to deliver high-quality, polished, and effective solutions that meet client objectives and exceed expectations.

• Continuous Improvement: A culture that embraces learning, feedback, and iteration to constantly refine processes, skills, and outcomes.

Collaboration Style:

• Consultative Partnership: Working closely with clients as a trusted advisor, understanding their business challenges and co-creating solutions.

• Cross-Functional Integration: Seamless collaboration with developers, project managers, data scientists, and business analysts to ensure holistic product development.

• Open Feedback Culture: Encouraging constructive feedback among team members and with clients to foster growth and improve design solutions.

• Knowledge Sharing: A proactive approach to sharing learnings, best practices, and insights across the team and wider organization.

📝 Enhancement Note: Aiimi's culture likely blends the professional rigor of a consulting firm with the innovative spirit of a tech company. The emphasis on evidence-based design, collaboration, and client partnership will be central to how the UX team operates.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Complex Client Environments: Adapting to diverse client organizational structures, varying levels of UX maturity, and potentially conflicting stakeholder priorities.

• Balancing User Needs with Business Constraints: Finding elegant solutions that satisfy user requirements while adhering to project budgets, timelines, and technical limitations.

• Communicating UX Value to Skeptical Audiences: Effectively articulating the benefits of UX research and design to stakeholders who may not fully understand or prioritize its importance.

• Keeping Pace with Evolving Technologies: Staying current with advancements in AI, data analytics, and design tools to ensure solutions remain innovative and effective.

Learning & Development Opportunities:

• Advanced UX & Research Techniques: Access to training and development in specialized areas like AI UX, service design, ethical AI design, and advanced qualitative/quantitative research methods.

• Consulting & Facilitation Skills: Opportunities to hone client management, stakeholder engagement, and workshop facilitation skills through hands-on experience and training.

• Industry Conferences & Certifications: Support for attending relevant UX and technology conferences, and pursuing professional certifications.

• Mentorship Programs: Potential to be mentored by senior leaders within Aiimi or to mentor junior members of the design team, fostering leadership growth.

📝 Enhancement Note: The role presents opportunities to tackle complex, real-world problems for enterprise clients, offering significant professional development in both UX craft and consulting acumen.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to influence a senior stakeholder who was skeptical about a UX recommendation. How did you approach it, and what was the outcome?" (Focus on your consultative approach, data-backed arguments, and communication strategy.)

• "How do you approach planning user research for a complex service with challenging user needs and journeys? Walk us through your process." (Emphasize your research planning skills, methodological choices, and ability to manage complexity.)

Company & Culture Questions:

• "What interests you about Aiimi, and how do you see your UX skills contributing to our data and AI consulting services?" (Research Aiimi's projects, values, and tailor your response to their specific industry.)

• "How do you ensure designs are inclusive and accessible, and how would you advocate for these principles within a client project?" (Demonstrate your knowledge of accessibility standards and your ability to champion them.)

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, follow a clear problem-solution-outcome structure. Clearly define the user problem and business objective.

• Show, Don't Just Tell: Use visuals effectively – wireframes, user flows, prototypes, and screenshots of the final product. Explain the rationale behind key design decisions.

• Highlight Your Role: Be specific about your contributions, especially in team projects. Use "I" when describing your individual actions and "we" when discussing team efforts.

• Quantify Impact: Whenever possible, present metrics that demonstrate the success of your work (e.g., improved engagement, efficiency gains, user satisfaction).

• Be Ready for Deep Dives: Anticipate detailed questions about your research methods, design iterations, and how you handled specific challenges.

📝 Enhancement Note: Interview preparation should focus on demonstrating strategic thinking, problem-solving abilities, strong communication, and a proven track record of delivering impactful UX solutions, especially within client-facing or consulting contexts.

📌 Application Steps

To apply for this Senior UX Designer position at Aiimi:

• Submit Your Application: Apply directly through the provided link on the Aiimi careers portal.

• Tailor Your Resume: Customize your CV to highlight experience in user research, UX design, wireframing, prototyping, stakeholder management, and client consulting. Use keywords from the job description.

• Prepare Your Portfolio: Curate a strong portfolio showcasing 3-5 relevant UX projects. Ensure each case study clearly outlines the problem, your process, your contributions, and the impact of your work. Be ready to present this effectively.

• Research Aiimi: Familiarize yourself with Aiimi's services, client work, and company values. Understand their focus on AI and data consulting.

• Practice Your Presentation: Rehearse your portfolio presentation and prepare answers to common interview questions, focusing on demonstrating your senior-level expertise and consultative approach.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.