Senior Design Manager, Restaurant Architecture (US & Canada)

📍 Job Overview

Job Title: Senior Design Manager, Restaurant Architecture (US & Canada)

Company: International Dairy Queen, Inc.

Location: Bloomington, Minnesota, United States

Job Type: Full-time

Category: Restaurant Architecture & Design Operations

Date Posted: 2026-05-27T16:08:27.021

Experience Level: 7-10 Years

Remote Status: Hybrid

🚀 Role Summary

• Lead architectural design and building systems direction for new store development and reinvestment projects across the US and Canada.

• Manage and enforce prototypical design and operational standards, ensuring consistent brand execution.

• Oversee the review of project submissions to ensure alignment with established design criteria and operational layouts.

• Drive project tracking and performance against timelines and unit opening goals, utilizing specialized software.

• Act as a key liaison between franchisees, internal departments, and external vendors to ensure seamless facility design implementation.

📝 Enhancement Note: This role is crucial for maintaining brand consistency and operational efficiency in restaurant development. The Senior Design Manager will not only manage design standards but also influence cost-effectiveness and innovation in building design and equipment specification, directly impacting the franchisee experience and unit economics.

📈 Primary Responsibilities

• Provide expert guidance on design, building systems, and food service equipment to franchisees, architects, engineers, and contractors, utilizing AutoCad and Revit.

• Develop and maintain design support documentation, including feasibility drawings, in compliance with building codes and ADA accessibility standards.

• Conduct timely and accurate reviews of project submissions using Bluebeam, ensuring adherence to prototype design criteria and operational standards.

• Manage and monitor new store and reinvestment project progress via Synuma tracking software, reporting status and addressing critical milestones.

• Collaborate with internal departments (Operations, Supply Chain, Marketing, R&D) and external vendors to ensure consistent facility design and branding.

• Generate innovative and cost-effective solutions to current building design challenges and integrate them into future projects.

• Provide technical and design feedback to the Director of Design/Architecture to enhance prototype drawing accuracy.

• Foster strong relationships with internal personnel, external service providers, architects, builders, and franchisees.

📝 Enhancement Note: The emphasis on "food service equipment specifications" and "building systems" indicates a need for a candidate with a strong understanding of operational workflows within a QSR environment, not just aesthetic design. The role requires a blend of architectural expertise and practical operational insight.

🎓 Skills & Qualifications

Education: Postgraduate degree in Architecture, Engineering Technology, or a related field.

Experience: Minimum of 7-10 years of project management and design experience, with a significant background in multiple restaurant projects, preferably Quick Service Restaurants (QSR).

Required Skills:

• Proficient in AutoCad (min version 2019) and Revit (min version 2016) for creating design intent feasibility drawings.

• Expertise in Bluebeam Revu 2021 and Photoshop (PS) for design document rendering and review notations.

• Strong command of Microsoft Office Suite (Word, Excel) for administrative tasks.

• In-depth knowledge of restaurant or QSR industry equipment specifications, usage, and application.

• Experience in construction documentation and detailing for various building construction types (metal, wood, masonry, steel).

• Practical understanding of construction industry best practices and techniques.

• Ability to produce a full set of construction documents.

• Demonstrated ability to lead complex, cross-functional design projects independently.

• Strong multi-tasking and prioritization skills in a deadline-driven environment.

• Excellent presentation skills, with the ability to articulate concepts to diverse audiences, including franchisee leadership and senior management.

• Leadership and influencing skills to drive decisions and project plans cross-functionally.

• Coaching and mentoring abilities for internal team members and external parties.

Preferred Skills:

• Experience with Synuma tracking software.

• Custom design and plan preparation experience.

• Collaboration experience with architects, engineering disciplines, general contractors, and franchisees on construction plan interpretation.

• Relationship building skills with internal personnel and external service providers.

• Well-organized with a focus on detail and accuracy.

📝 Enhancement Note: The explicit mention of AutoCad, Revit, Bluebeam, and Photoshop, along with specific version numbers, indicates a highly technical role. Candidates should be prepared to demonstrate proficiency with these tools, potentially through a portfolio or a practical assessment. The preference for QSR experience suggests a need for familiarity with high-volume, standardized restaurant operations.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 2-3 complex restaurant design projects (QSR preferred), detailing the scope from concept to completion.

• Include examples of AutoCad/Revit drawings, Bluebeam review annotations, and any Photoshop renderings used in project development.

• Demonstrate experience in managing design documentation, including feasibility studies and full construction document sets.

• Highlight instances where innovative, cost-effective design solutions were implemented and their impact on project outcomes.

Process Documentation:

• Provide examples of workflow management for design projects, illustrating how timelines and milestones were tracked and achieved.

• Illustrate your process for reviewing and approving architectural submissions from external parties.

• Detail how you ensure consistency with brand prototype design and operational standards across multiple projects.

• Showcase your approach to collaborating with cross-functional teams and external stakeholders to resolve design challenges.

📝 Enhancement Note: A strong portfolio is critical for this role. Candidates should prepare to walk through specific projects, explaining their design decisions, the challenges they overcame, and the systems and processes they employed. The ability to demonstrate proficiency with the specified software within the portfolio is paramount.

💵 Compensation & Benefits

Salary Range: $115,037 - $143,796 USD per year.

Benefits:

• Comprehensive medical and dental insurance plans.

• 401K plan with employer match.

• Paid Time Off (PTO), including dedicated volunteer time.

• Parental leave benefits.

• Additional benefits are available and detailed further via a provided link.

Working Hours: Approximately 40 hours per week. The role operates on a hybrid schedule with 3 designated collaboration days per week at the Bloomington, MN office. Additional in-office time may be required based on team or project needs.

📝 Enhancement Note: The stated salary range is for the US national market. While specific local adjustments aren't detailed, candidates in higher cost-of-living areas within the US or Canada might expect to be at the higher end of this range. The hybrid model with 3 required office days indicates a need for local or near-local candidates who can commute to Bloomington, MN.

🎯 Team & Company Context

🏢 Company Culture

Industry: Food & Beverage / Quick Service Restaurants (QSR). IDQ is a subsidiary of Berkshire Hathaway, Inc., known for its strong financial backing and long-term business perspective.

Company Size: Over 7,800 DQ restaurants globally, with IDQ being the parent company headquartered in Minneapolis, MN. This suggests a large, established organization with robust operational frameworks.

Founded: IDQ is the parent company of American Dairy Queen Corporation and Dairy Queen Canada, Inc. The company has a long history, implying stability and established processes.

Team Structure:

• The role reports into the Director of Design/Architecture.

• It involves close collaboration with internal departments such as Operations, Supply Chain, Marketing, and R&D.

• The team works with a wide network of external partners including franchisees, architects, engineers, and general contractors.

Methodology:

• Design and development processes are guided by established prototype documentation and brand standards.

• Emphasis on data-driven decision-making, utilizing tracking software (Synuma) and review tools (Bluebeam) for performance analysis.

• A commitment to innovation, encouraging cost-effective solutions and continuous improvement in building design.

• Strong focus on compliance with building codes (IBC) and accessibility standards (ADA).

Company Website: https://www.dairyqueen.com/

📝 Enhancement Note: As a subsidiary of Berkshire Hathaway, IDQ likely operates with a culture that values long-term growth, financial discipline, and operational excellence. The emphasis on "extraordinary Fan experiences" and "hiring and retaining only the best in class talent" suggests a performance-oriented environment that rewards initiative and strategic thinking.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Managerial position, indicating a significant level of responsibility and autonomy. It sits above entry-level and mid-level design roles, requiring strong project leadership and decision-making capabilities.

Reporting Structure: The role reports directly to the Director of Design/Architecture, placing it within a structured leadership hierarchy focused on restaurant development and facilities.

Operations Impact: The Senior Design Manager has a direct impact on the successful and efficient rollout of new DQ locations and reinvestment projects. Their work influences franchisee investment, build-out timelines, operational efficiency within stores, and the overall brand presentation, all of which are critical to revenue generation and market expansion.

Growth Opportunities:

• Potential advancement to Director of Design/Architecture or similar leadership roles within the broader Global Development or Operations divisions.

• Opportunities to lead larger, more complex, or international design initiatives.

• Development into a subject matter expert in specific areas like sustainable design, modular construction, or advanced food service equipment integration.

• Mentorship of junior designers and project managers, fostering leadership skills.

📝 Enhancement Note: Given the role's seniority and direct impact on physical store development, growth opportunities likely involve increasing scope of responsibility, leading larger teams or strategic initiatives, and potentially influencing global design standards. The connection to Berkshire Hathaway also suggests a stable environment with potential for long-term career development.

🌐 Work Environment

Office Type: Hybrid work model, with 3 designated collaboration days per week at the corporate office in Bloomington, MN. This indicates a balance between focused independent work and in-person team collaboration.

Office Location(s): Corporate Headquarters in Bloomington, MN. This location likely offers amenities and a professional working environment conducive to detailed architectural work and cross-functional collaboration.

Workspace Context:

• The hybrid model necessitates a well-equipped home office setup for non-collaboration days, alongside access to office resources for collaborative sessions.

• The Bloomington headquarters likely provides access to necessary software, hardware, and meeting facilities essential for architectural design management.

• The environment fosters interaction with diverse internal teams (Operations, Marketing, Supply Chain) and external partners, promoting a dynamic and communicative workspace.

Work Schedule: Primarily a standard 40-hour work week, with the flexibility afforded by the hybrid model. However, the demands of project management in a deadline-driven environment may require occasional extended hours to meet critical deadlines for store openings or project milestones.

📝 Enhancement Note: The hybrid arrangement with 3 specific office days suggests the company values in-person collaboration for critical team functions, while offering flexibility for individual productivity. Candidates should be comfortable commuting to Bloomington, MN, and managing their workflow effectively across both remote and in-office settings.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely conducted by HR or a recruiter to assess basic qualifications, experience, and cultural fit. Be prepared to discuss your overall career trajectory and interest in DQ.

• Hiring Manager Interview: A deep dive into your technical skills, project management experience, and leadership capabilities. Expect questions related to AutoCad, Revit, Bluebeam, IBC, and ADA compliance.

• Portfolio Review: A critical stage where you'll present selected projects. Focus on demonstrating your problem-solving approach, design rationale, process management, and ability to deliver results within constraints. Prepare to discuss specific software usage and project challenges.

• Cross-functional/Team Interviews: Meetings with key stakeholders from Operations, Supply Chain, or other relevant departments to assess collaboration skills and understanding of operational needs.

• Final Interview: Potentially with a senior leader (e.g., VP of Development) to finalize the decision, focusing on strategic alignment and long-term potential.

Portfolio Review Tips:

• Curate Strategically: Select 3-4 projects that best showcase your experience with QSR/restaurant design, project management, and proficiency with the required software (AutoCad, Revit, Bluebeam).

• Quantify Impact: For each project, clearly articulate the challenges, your solutions, the processes you followed, and the measurable outcomes (e.g., time saved, cost reduction, improved operational flow, successful opening timeline adherence).

• Demonstrate Process: Explain your workflow for design development, review, and stakeholder communication. Use visuals like annotated drawings or process flowcharts if helpful.

• Highlight Software Proficiency: Be ready to discuss specific features or workflows within AutoCad, Revit, and Bluebeam that you utilized to achieve project goals.

• Showcase Brand Alignment: If possible, include projects that demonstrate an understanding of brand standards and how to execute them effectively.

Challenge Preparation:

• Expect hypothetical scenario questions related to design challenges, franchisee disputes, or project delays. Practice articulating your problem-solving approach, emphasizing collaboration and data-driven solutions.

• Be prepared to discuss your understanding of the QSR industry, current design trends, and how you stay updated on building codes and technology.

📝 Enhancement Note: The emphasis on specific software and adherence to standards suggests that the interview process will be technically rigorous. Candidates should prepare to demonstrate their practical application of these skills and articulate their thought process clearly, especially during the portfolio review.

🛠 Tools & Technology Stack

Primary Tools:

• AutoCad: Essential for producing high-quality design intent feasibility drawings (min version 2019).

• Revit: Required for architectural design and modeling (min version 2016).

• Bluebeam Revu: Used for design document rendering and project review notation (2021 version specified).

• Adobe Photoshop (PS): Utilized for design document rendering.

Analytics & Reporting:

• Synuma: A critical tracking software used for managing and monitoring new store and reinvestment project progress, timelines, and performance against opening goals.

• Microsoft Excel: For administrative purposes, data organization, and potentially basic project tracking.

CRM & Automation:

• While not explicitly stated, effective project management often involves CRM-like functionalities for managing franchisee and vendor communications. Proficiency in managing relationships and project pipelines is key.

📝 Enhancement Note: Mastery of AutoCad, Revit, and Bluebeam is non-negotiable. Candidates should be prepared to discuss their experience with these tools in detail, including specific workflows and how they leverage them for efficiency and accuracy. Familiarity with Synuma is a significant advantage.

👥 Team Culture & Values

Operations Values:

• Excellence in Execution: A commitment to delivering high-quality design documentation and ensuring accurate implementation of brand standards.

• Innovation & Efficiency: Encouraging the development of cost-effective and innovative solutions that streamline the design and construction process.

• Collaboration & Partnership: Fostering strong working relationships with franchisees, internal teams, and external stakeholders to achieve shared goals.

• Customer Focus: Dedication to creating "extraordinary Fan experiences" through well-designed and functional restaurant spaces.

• Integrity & Compliance: Upholding building codes, ADA standards, and ethical business practices in all design and development activities.

Collaboration Style:

• Cross-functional Integration: The role requires seamless collaboration with Operations, Supply Chain, Marketing, and R&D to ensure designs meet all business needs.

• Franchisee Partnership: Building trust and open communication with franchisees to understand their needs and guide them through the design process effectively.

• Vendor & Consultant Management: Working closely with architects, engineers, and contractors to ensure accurate interpretation and execution of design documents.

• Feedback Loops: Actively seeking and providing technical and design feedback to continuously improve prototype accuracy and the overall design process.

📝 Enhancement Note: The company culture emphasizes talent, initiative, and strategic thinking. Candidates who can demonstrate a proactive approach, strong problem-solving skills, and a collaborative spirit will likely thrive in this environment. The "extraordinary Fan experiences" mantra extends to the internal operations and how teams support the brand's growth.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Standardization and Customization: Ensuring adherence to global prototype standards while accommodating unique site conditions or franchisee requests.

• Managing Multiple Stakeholders: Navigating the diverse needs and expectations of franchisees, internal departments, and external partners across US and Canada.

• Accelerated Timelines: Meeting aggressive project timelines for new store openings and reinvestments in a competitive QSR market.

• Technological Evolution: Staying abreast of advancements in design software, construction methods, and food service equipment to maintain cutting-edge prototypes.

Learning & Development Opportunities:

• Advanced Software Training: Opportunities to deepen expertise in Revit, AutoCad, Bluebeam, or explore new design and project management technologies.

• Industry Certifications: Pursuing certifications related to architecture, project management, or QSR operations to enhance professional development.

• Cross-Departmental Exposure: Gaining deeper understanding of Operations, Supply Chain, and Marketing functions to inform design strategies.

• Leadership Development Programs: Access to internal or external programs focused on enhancing leadership, negotiation, and strategic planning skills.

📝 Enhancement Note: The challenges presented are typical for a senior role in a large, multi-location franchise system. Candidates should be prepared to discuss strategies for overcoming these challenges, demonstrating resilience and adaptability. The growth opportunities highlight a commitment to employee development within IDQ.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to resolve a conflict between a franchisee's request and brand design standards. How did you approach it, and what was the outcome?" (Focus on communication, negotiation, and problem-solving).

• "Walk me through your process for reviewing architectural plans for a new QSR location. What are the key elements you look for, and how do you ensure compliance with codes and brand standards?" (Highlight your technical review process and attention to detail).

Company & Culture Questions:

• "What do you know about Dairy Queen's brand and its position in the QSR market? How would your design expertise contribute to its success?" (Showcase your research and understanding of the business).

• "Describe your experience working in a hybrid environment. How do you ensure effective collaboration and productivity?" (Address your adaptability to the work model).

Portfolio Presentation Strategy:

• Narrative Arc: For each project, tell a story: the challenge, your role, the solutions implemented (especially design/technical aspects), the tools used, and the results achieved.

• Visual Aids: Use high-quality images, drawings, and annotated plans. Be prepared to zoom in on specific details and explain your annotations.

• Quantify Success: Whenever possible, use numbers to illustrate impact (e.g., "reduced construction time by X%", "achieved Y% cost savings through material selection," "ensured Z ADA compliance").

• Software Demonstration: Be ready to briefly demonstrate how you used AutoCad, Revit, or Bluebeam features to solve specific problems within a project.

• Conciseness: Respect the interviewer's time; focus on the most impactful aspects of each project.

📝 Enhancement Note: Interviewers will be looking for candidates who not only possess the technical skills but can also articulate their value proposition clearly and demonstrate how they align with IDQ's culture and business objectives. The portfolio presentation is your primary opportunity to showcase this.

📌 Application Steps

To apply for this Senior Design Manager position:

• Submit your application through the provided link on SmartRecruiters.

• Tailor Your Resume: Ensure your resume highlights specific experience in restaurant architecture, project management, and proficiency with AutoCad, Revit, and Bluebeam. Use keywords from the job description like "QSR," "IBC," "ADA," "prototype design," and "food service equipment."

• Curate Your Portfolio: Select projects that best exemplify your qualifications for this role. Prepare a digital format (PDF or online link) that is easy to navigate and highlights your achievements and technical skills.

• Prepare for Technical Questions: Brush up on your knowledge of building codes (IBC), ADA standards, and the functionalities of AutoCad, Revit, and Bluebeam. Practice explaining your workflow and problem-solving approaches.

• Research IDQ: Understand Dairy Queen's brand, its market position, and its commitment to franchisee success. This will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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