Researcher & Product Designer H/F

📍 Job Overview

Job Title: Researcher & Product Designer H/F

Company: Wepoint

Location: Paris, France

Job Type: Full-time

Category: Product Design & User Research Operations

Date Posted: April 14, 2026

Experience Level: 5-10 years

Remote Status: Hybrid

🚀 Role Summary

• Lead end-to-end user research and product design initiatives within a dynamic consulting environment.

• Collaborate with cross-functional teams, including tech, business strategy, and product management, to deliver innovative digital experiences.

• Conduct comprehensive user research, from framing research questions to analyzing data and presenting actionable insights for strategic decision-making.

• Design user journeys, wireframes, and high-fidelity mockups, integrating technical constraints and business objectives.

📝 Enhancement Note: This role focuses on the intersection of user research and product design within a consulting firm. While not a traditional "Revenue Operations" or "Sales Operations" role, it requires strong operational skills in managing projects, processes, and stakeholder expectations to drive successful client outcomes. The emphasis on "Ops" (as in operations) is in the execution and delivery of design and research services.

📈 Primary Responsibilities

• Engage with clients to deeply understand their business objectives and user expectations, translating these into research and design strategies.

• Propose and implement efficient and relevant research methodologies, including interviews, surveys, field observations, and user testing.

• Analyze research data to identify key user pain points, opportunities for experience improvement, and inform strategic business decisions.

• Prepare and facilitate workshops with clients, internal teams, and users to foster collaboration and alignment.

• Define target user visions and propose concrete user experience solutions, supported by data-driven insights.

• Develop clear, didactic deliverables tailored to client maturity and audience, ensuring effective communication of findings and recommendations.

• Design and map user journeys, creating wireframes and high-fidelity mockups that illustrate design concepts.

• Integrate technical constraints into design recommendations and collaborate with Product Owners to support value-based prioritization.

• Work collaboratively with peers in product management, engineering, change management, design, and cybersecurity to ensure holistic solution development.

• Champion strong convictions to drive the adoption of designed solutions and foster a culture of continuous improvement.

• Act as a proactive and responsible problem-solver, demonstrating initiative and proposing innovative solutions both for projects and internally.

• Participate in business development activities, including contributing to proposals and identifying new business opportunities.

📝 Enhancement Note: The responsibilities highlight a senior-level role requiring strategic thinking, client-facing skills, and the ability to manage projects from inception to deployment. The "Ops" aspect is evident in the structured approach to research, design, client engagement, and business development.

🎓 Skills & Qualifications

Education:

Experience:

• Minimum of 5 years of experience in digital design.

• Proven experience in user research and user experience (UX) design.

• Experience in accompanying and mentoring junior profiles, demonstrating pedagogical skills.

Required Skills:

• Deep understanding of user-centered design principles and methodologies.

• Proficiency in conducting qualitative and quantitative user research.

• Expertise in UX design, including journey mapping, wireframing, and high-fidelity prototyping.

• Strong knowledge of Design Thinking, Agile methodologies, and broad design culture.

• Excellent communication and presentation skills, with the ability to articulate complex ideas clearly.

• Ability to work effectively in English (written and oral).

• Autonomous, proactive, and responsible problem-solver.

Preferred Skills:

• Familiarity with data analysis tools and techniques to derive insights from research.

• Experience in workshop facilitation and stakeholder management.

• Understanding of technical constraints and their integration into design solutions.

• Ability to contribute to business development and identify opportunities.

📝 Enhancement Note: The educational background emphasizes a strong foundation in human-centered disciplines, crucial for user research. The experience requirement highlights a senior capacity, including mentorship and business development involvement, which are key "operations" aspects of a consulting role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase end-to-end project lifecycle experience, from research initiation to design implementation and iteration.

• Demonstrate a strong understanding of user research methodologies and how insights were translated into tangible design solutions.

• Present case studies that highlight problem-solving abilities, design rationale, and the impact of your work on user experience and business objectives.

• Include examples of wireframes, mockups, user flows, and prototypes, illustrating your design process and visual communication skills.

Process Documentation:

• Provide examples of how you structure and document user research findings, including synthesis of qualitative and quantitative data.

• Showcase your approach to defining user personas, journey maps, and user stories.

• Demonstrate your methods for creating and iterating on wireframes and high-fidelity designs based on feedback and testing.

• Illustrate how you collaborate with cross-functional teams (Product, Tech, Business) throughout the design and development lifecycle.

📝 Enhancement Note: The portfolio requirements are critical for a design and research role. They emphasize demonstrating a structured, evidence-based approach to design operations and research execution, showcasing the ability to manage projects and deliver measurable outcomes.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Internal training and certifications to foster continuous professional development.

• Transport and meal allowance to support daily work expenses.

• Access to an innovative digital and technological ecosystem, including labs and incubators.

• Modern, collaborative, and convivial workspaces with amenities like rest areas and libraries.

• Opportunities for sports and relaxation activities, promoting work-life balance.

• Flexible work charter, supporting hybrid work arrangements.

• Medical office access for employee well-being.

Working Hours:

• Full-time position, typically around 40 hours per week, with flexibility offered through the company's remote work charter.

📝 Enhancement Note: The salary estimate is based on industry benchmarks for senior design and research roles in Paris, considering the experience level. Benefits are detailed as provided, highlighting a supportive work environment and professional growth opportunities, essential for retaining talent in operations-focused roles.

🎯 Team & Company Context

🏢 Company Culture

Industry:

Company Size:

Founded:

Team Structure:

• The "Experience Design" team at Wepoint comprises over 120 talents. This substantial team size suggests specialization within design and research, with potential sub-teams focusing on specific areas like UX research, UI design, service design, and content strategy.

• Reporting structure likely involves a hierarchy from junior researchers/designers up to senior leads, team managers, and ultimately Partner-level involvement, particularly for client-facing and business development aspects.

Methodology:

• Data Analysis and Insights: A core part of the role involves analyzing research data to identify user needs and inform strategic decisions, emphasizing a data-driven approach to design.

• Workflow Planning and Optimization: The role requires defining research and design processes, structuring approaches for efficiency, and ensuring alignment with client objectives and user needs.

• Automation and Efficiency Practices: While not explicitly stated as automation in the traditional IT sense, the emphasis on efficient research methods, clear deliverables, and collaborative workflows aims to optimize the design and delivery process.

Company Website:

• https://www.wepoint.com/

📝 Enhancement Note: The company culture is framed around innovation, responsibility, and a strong focus on human-centered design within a consulting context. The size and structure of the Experience Design team suggest a robust operational framework for managing design projects and talent development.

📈 Career & Growth Analysis

Operations Career Level:

Reporting Structure:

Operations Impact:

Growth Opportunities:

• Operations Skill Advancement: Opportunity to deepen expertise in project management within a consulting framework, client relationship management, and business development, moving towards more strategic advisory roles.

• Skill Development: Continuous learning through Wepoint's extensive training catalog (over 200 courses), certifications, and exposure to diverse projects and technologies. This includes developing skills in new research methods, advanced design tools, and cross-functional collaboration.

• Leadership Potential: The role offers a path towards leadership through mentoring junior designers, leading project workstreams, and potentially managing specialized teams within the Experience Design department. The involvement in business development also opens avenues for strategic leadership and partnership tracks.

📝 Enhancement Note: This analysis frames the role's career progression within the consulting operations context, emphasizing skill development, leadership potential, and impact on client success through well-executed design and research operations.

🌐 Work Environment

Office Type:

Office Location(s):

Workspace Context:

• Collaboration: Spaces are designed to facilitate spontaneous and planned collaboration, encouraging interaction between designers, engineers, strategists, and other project team members. This is crucial for the integrated approach Wepoint takes to digital transformation.

• Tools and Technology: Access to an innovative digital and technological ecosystem, including potential access to resources like fablabs with 3D printers, which can support advanced prototyping and ideation processes.

• Team Interaction: The hybrid model and collaborative office design promote regular interaction with peers, management, and cross-functional team members, enabling knowledge sharing and collective problem-solving.

Work Schedule:

• Full-time, with a standard expectation of around 40 hours per week. Wepoint offers flexibility through a dedicated teleworking charter, allowing employees to balance in-office presence with remote work, supporting efficient project execution and personal well-being.

📝 Enhancement Note: The description of the work environment highlights a modern, flexible, and collaborative setting that supports the operational demands of a consulting role, balancing individual focus with team-based project delivery.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Contact (Talent Acquisition): A preliminary phone screening to assess basic qualifications, motivation, and cultural fit.

• Interview with Experience Design Lead: In-depth discussion about your experience, research methodologies, design philosophy, and approach to user-centered problem-solving.

• Technical Test (Design Challenge): A practical exercise to evaluate your skills in research synthesis, problem-solving, wireframing, and design conceptualization. This is a key opportunity to showcase your operational approach to design challenges.

• Interview with Partner: A final discussion, likely focusing on strategic thinking, business acumen, client management capabilities, and overall leadership potential within Wepoint.

Portfolio Review Tips:

• Process Improvement Case Study: Structure your portfolio around 2-3 key projects. For each, clearly articulate the business problem, your research process, the insights derived, the design solutions proposed, and the outcomes achieved. Quantify impact where possible (e.g., improved conversion rates, reduced user errors).

• Metrics Presentation: Be prepared to discuss the metrics you used to define success for your projects and how you measured the impact of your design interventions. Focus on demonstrating ROI and business value.

• Company-Specific Considerations: Research Wepoint's RESET approach and their work in digital transformation. Frame your experience and portfolio examples to align with their values of responsibility, innovation, and client-centricity.

• Interactive Demonstration: Be ready to walk through your portfolio, explaining your design rationale and decision-making process clearly and concisely. Tailor your presentation to the interviewer's role (e.g., focus on strategic impact for a Partner).

Challenge Preparation:

• Typical Exercise Format: Expect a design challenge that requires you to analyze a brief, conduct quick research (or simulate it), define user needs, and propose design solutions (e.g., user flows, wireframes, key screens).

• Time Management: The challenge will have a time limit. Practice efficient problem-solving, prioritizing key aspects of the brief, and delivering a coherent, well-reasoned output.

• Stakeholder Communication: Be prepared to articulate your thought process and defend your design decisions as you would with a client or internal stakeholder. Focus on clarity, logic, and user-centricity.

📝 Enhancement Note: This section provides a structured guide for applicants, detailing the interview stages and offering actionable advice for portfolio preparation and challenge management, crucial for demonstrating operational proficiency in design and research.

🛠 Tools & Technology Stack

Primary Tools:

• User Research Platforms: Tools like UserTesting.com, Maze, Optimal Workshop for conducting user tests, surveys, and card sorting.

• Design & Prototyping Software: Figma, Sketch, Adobe XD for wireframing, UI design, and high-fidelity prototyping.

• Collaboration Tools: Miro, Mural for virtual whiteboarding, brainstorming, and workshop facilitation.

• Project Management Tools: Jira, Asana, Trello for managing project tasks, timelines, and workflows.

Analytics & Reporting:

• Web Analytics: Google Analytics, Adobe Analytics for understanding user behavior on digital platforms.

• Heatmap & Session Recording Tools: Hotjar, FullStory for visualizing user interactions and identifying usability issues.

• Data Visualization Tools: Tableau, Power BI for creating dashboards and presenting research insights effectively.

CRM & Automation:

• CRM Systems: Experience with Salesforce, HubSpot, or similar CRM platforms may be beneficial for understanding client data and business contexts.

• Automation Tools: Familiarity with workflow automation principles, though not directly a primary tool for this role, can inform design for integrated user experiences.

• Integration Tools: Understanding how different systems integrate can be helpful when designing for complex digital ecosystems.

📝 Enhancement Note: This highlights the essential technology stack for a Senior User Researcher and Product Designer, emphasizing tools for research, design, collaboration, and analytics, which are critical for operationalizing design and research processes effectively.

👥 Team Culture & Values

Operations Values:

• User-Centricity: Placing the user at the heart of all design and research decisions, ensuring that solutions are intuitive, effective, and meet real needs. This value drives the operational focus on user feedback and iterative design.

• Data-Driven Approach: Utilizing research data and analytics to inform strategy, validate hypotheses, and measure the impact of design solutions. This ensures that operations are grounded in evidence and performance metrics.

• Efficiency and Optimization: Striving for streamlined research processes, efficient design workflows, and impactful deliverables that maximize value for clients and users. This operational principle is key to consulting success.

• Collaboration and Transparency: Fostering open communication and teamwork across multidisciplinary teams and with clients, ensuring alignment and shared understanding throughout the project lifecycle.

Collaboration Style:

• Cross-functional Integration: Actively working with technology, business strategy, product management, and other experts to ensure a holistic approach to digital transformation. This involves bridging gaps between different disciplines.

• Process Review and Feedback: Embracing a culture of continuous improvement through regular feedback loops, design critiques, and retrospectives to refine processes and deliverables.

• Knowledge Sharing: Actively participating in sharing insights, best practices, and learnings within the Experience Design team and across the broader Wepoint organization, fostering collective growth and operational excellence.

📝 Enhancement Note: This section defines the operational values and collaboration style that are crucial for success in a consulting environment, emphasizing user focus, data-driven decision-making, and collaborative execution.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Client Maturity: Adapting research and design approaches to varying levels of client understanding and readiness for user-centered methodologies. This requires strong communication and pedagogical skills.

• Balancing User Needs with Business Constraints: Effectively advocating for user needs while integrating technical limitations, budget restrictions, and business objectives into practical design solutions.

• Driving Adoption of Solutions: Ensuring that designed solutions are not only well-received but also effectively implemented and adopted by users and client organizations, requiring change management considerations.

• Staying Ahead of Evolving Technologies: Continuously learning and adapting to new research tools, design methodologies, and technological advancements in the digital landscape.

Learning & Development Opportunities:

• Operations Skill Advancement: Opportunities to develop expertise in consulting methodologies, client management, business development, and project leadership through Wepoint's structured programs.

• Industry Conferences and Certifications: Support for attending relevant industry events and pursuing certifications in UX research, design thinking, or agile methodologies.

• Mentorship and Leadership Development: Access to mentorship from senior leaders within Wepoint and opportunities to mentor junior talent, fostering leadership skills and a deeper understanding of operational management.

📝 Enhancement Note: This outlines potential challenges inherent in a senior consulting role and highlights structured opportunities for professional growth, emphasizing skill development relevant to both the design discipline and operational leadership.

💡 Interview Preparation

Strategy Questions:

• Operations Strategy: "Describe a time you had to align diverse stakeholder expectations on a user research or design strategy. What was your approach, and what was the outcome?" (Prepare to discuss your process for stakeholder mapping, communication, and consensus-building).

• Collaboration & Management: "How do you ensure effective collaboration between design, engineering, and product teams throughout a project lifecycle? Provide an example of a complex cross-functional challenge you managed." (Focus on your communication strategies, conflict resolution, and process integration skills).

• Problem-Solving: "Walk me through a challenging user research finding that required a significant pivot in the design direction. How did you present this to the client or stakeholders, and what was the resolution?" (Prepare a case study demonstrating your analytical skills and ability to translate insights into actionable plans).

Company & Culture Questions:

• Client Operations: "How would you approach understanding a new client's business objectives and their current operational challenges before beginning a design project?" (Showcase your research and discovery process for client engagements).

• Team Dynamics: "Describe your ideal team environment for a complex digital transformation project. How do you contribute to a positive and productive team culture?" (Highlight your collaborative style and understanding of team operational needs).

• Impact Measurement: "How do you measure the success of your design and research interventions beyond user satisfaction? What business metrics do you typically focus on?" (Prepare to discuss ROI, business impact, and data-driven success metrics).

Portfolio Presentation Strategy:

• Process Improvement Case Study: Clearly articulate the "before" (problem/challenge), "during" (your process, research, design decisions), and "after" (solution, impact, learnings). Use visuals to support your narrative.

• Metrics Presentation: For each case study, present key metrics that demonstrate the value and impact of your work. Be ready to explain how these metrics were chosen and measured.

• Interactive Demonstration: Be prepared to use your screen-sharing tools to navigate through your portfolio artifacts (wireframes, prototypes, research reports). Explain your rationale and decision-making process dynamically.

📝 Enhancement Note: These interview questions and preparation tips are tailored to assess the candidate's strategic thinking, operational execution capabilities, and cultural fit within a consulting environment.

📌 Application Steps

To apply for this Researcher & Product Designer position:

• Submit your application through the provided Workday link.

• Portfolio Customization: Tailor your resume and portfolio to highlight your experience in end-to-end research and design projects, emphasizing your problem-solving methodologies and impact. Showcase at least 2-3 strong case studies that demonstrate your process from research to implementation.

• Resume Optimization: Ensure your resume clearly outlines your 5+ years of digital design experience, relevant education, and key skills in user research, UX design, and Design Thinking. Use keywords such as "User Research," "UX Design," "Product Design," "Agile," "Design Thinking," and "Consulting."

• Interview Preparation: Practice articulating your design process and research findings using the STAR method (Situation, Task, Action, Result). Be ready to discuss your portfolio projects in detail and how you approach client collaboration.

• Company Research: Familiarize yourself with Wepoint's mission, values, and their RESET approach. Understand their positioning in the consulting and technology market and their commitment to innovation and responsibility.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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