PT Custom Framer (Hourly Rate & Bonus Potential)

📍 Job Overview

Job Title: PT Custom Framer (Hourly Rate & Bonus Potential)

Company: Michaels Stores

Location: Glen Allen, Virginia, United States

Job Type: Part-Time

Category: Retail Operations / Custom Framing Specialist

Date Posted: June 24, 2026

Experience Level: Entry-Level (0-2 years)

Remote Status: On-site

🚀 Role Summary

• This role focuses on providing expert custom framing solutions and exceptional customer service within a retail environment.

• Key responsibilities include building customer relationships through consultative selling and managing framing order production to meet quality and timeline standards.

• The position involves maintaining store merchandising, supporting inventory management, and executing essential retail operations, including cash handling and omni-channel processes.

• Successful candidates will leverage basic computer and measuring skills, along with the ability to operate specialized framing equipment, to drive sales and ensure customer satisfaction.

📝 Enhancement Note: While the provided data indicates a retail associate role, the emphasis on "Custom Framer," "framing solutions," "production results," and specific equipment like a "glass cutter" and "heat press" strongly suggests a specialized function within the broader retail operations. This role requires a blend of customer-facing sales, hands-on production, and adherence to retail operational standards. The "0-2" years of experience likely refers to entry-level candidates who can be trained in framing techniques.

📈 Primary Responsibilities

• Engage customers to understand their framing needs, offering consultative advice and leveraging "Elevated ABC Deliver" to build strong relationships and drive custom framing sales.

• Accurately complete custom framing orders according to established quality standards and production timelines, ensuring customer satisfaction with the final product.

• Maintain the visual presentation of the ready-made frame department, including SISO (Ship-from-Store) and Directed Replenishment areas, to enhance the shopping experience.

• Provide friendly and efficient customer service, assisting shoppers in locating products, offering solutions, and ensuring a well-merchandised and in-stock store.

• Operate the cash register accurately, executing all cash handling procedures to company standards, and support omni-channel fulfillment processes as required.

• Adhere strictly to Standard Operating Procedures (SOPs) and company programs to ensure compliance with all applicable laws, policies, and safety standards.

• Participate actively in truck unloading and stocking processes, ensuring all standards are met within budget and timelines.

• Support company-wide shrink and safety initiatives, contributing to a secure and accident-free work environment.

📝 Enhancement Note: The core responsibilities are clearly defined by the "Major Activities" section of the input, with a strong emphasis on customer engagement, sales, and production of custom framing. The inclusion of "Elevated ABC Deliver," "SISO," and "Directed Replenishment" indicates specific retail operational methodologies that candidates should be aware of.

🎓 Skills & Qualifications

Education: High school diploma or equivalent qualification is typically expected for entry-level retail positions, though not explicitly stated.

Experience:

• Minimum 0-2 years of experience in a retail or customer-facing role.

• Demonstrated ability to learn and apply new skills, particularly in technical or craft-related areas. Required Skills:

• Basic computer proficiency for POS systems and task management.

• Basic measuring skills for accurate order fulfillment.

• Ability to safely operate framing equipment and a glass cutter.

• Strong customer service and interpersonal communication skills.

• Ability to work effectively in a team environment and follow instructions.

• Basic cash handling and transaction processing skills. Preferred Skills:

• Previous retail sales experience, particularly in a consultative or solution-selling