Product Strategy & Operations

Vercel
Full-timeโ€ข$232k-348k/year (USD)โ€ขSan Francisco, United States

๐Ÿ“ Job Overview

Job Title: Product Strategy & Operations

Company: Vercel

Location: Hybrid - San Francisco, CA, United States

Job Type: Full-Time

Category: Product Operations / Business Operations

Date Posted: June 03, 2026

Experience Level: Senior (8+ years)

Remote Status: Hybrid (3 days in-office for those within commuting distance)

๐Ÿš€ Role Summary

  • Lead the establishment and execution of Vercel's Product Strategy & Operations function, driving the rigor and measurement necessary for a high-velocity shipping machine.

  • Own the EPD (Engineering, Product, Design) rhythm of business, including operating reviews, planning cycles, and roadmap processes, ensuring sustainable and efficient product development.

  • Develop and implement a "product landing" framework to ensure post-launch adoption, achievement of business outcomes, and generation of actionable learnings for future iterations.

  • Serve as a strategic partner to CPO, EPD Leads, GTM leadership, and Finance, aligning product strategy with revenue plans and business objectives.

  • Leverage data to drive critical decisions, establish measurement infrastructure, and provide continuous market and competitive intelligence to product leadership.

๐Ÿ“ Enhancement Note: This role is positioned as a foundational leadership opportunity within Vercel's EPD organization. The emphasis on building a function "from the ground up" and owning "rigor," "measurement infrastructure," and "planning systems" indicates a high degree of autonomy and strategic impact, typical of senior operations leaders tasked with establishing best practices and operational excellence.

๐Ÿ“ˆ Primary Responsibilities

  • Establish and manage the EPD rhythm of business, including weekly operating reviews, monthly business reviews, annual planning cycles, and ongoing roadmap prioritization processes, by developing minimum viable processes for each.

  • Lead the "ShipOps" function to oversee the launch calendar, ensuring Vercel's "You Can Just Ship Things" approach is supported by robust operational processes and clear communication.

  • Design and implement a comprehensive "product landing" framework to systematically track and ensure the adoption of new features and products, verify they drive intended business outcomes, and gather critical learnings for future product development.

  • Collaborate closely with Sales and Marketing teams to define targets, collaboratively build plans, and execute go-to-market tactics aimed at driving deal pipeline creation, user adoption, and product ramp-up.

  • Develop and maintain sophisticated competitive intelligence systems that provide product leaders with real-time, continuously updated insights into the market landscape, competitor strategies, and emerging trends.

  • Partner with Data Engineering and Data Science teams to ensure the analytical infrastructure, including data pipelines, warehouse models, and tooling, is robust, scalable, and supports the rapid analysis required for business decision-making.

  • Work with EPD leads to monitor and maintain team health, provide visibility into team capacity, and optimize resource allocation, ensuring critical product bets are adequately staffed and execution risks are identified and mitigated early.

๐Ÿ“ Enhancement Note: The responsibilities highlight a blend of strategic planning, process development, cross-functional leadership, and data-driven execution, which are hallmarks of senior Product Operations or Business Operations roles in fast-paced tech environments. The focus on "minimum viable process" and "high velocity shipping" suggests a need for pragmatic, adaptable operational solutions.

๐ŸŽ“ Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Business, Operations, Computer Science, or a related field is typically expected for roles of this seniority. An MBA or advanced degree in a relevant discipline would be a strong asset.

Experience: 8+ years in product operations, business operations, strategy, or a closely related function within a high-growth technology company.

Required Skills:

  • Proven ability to understand complex, technical products and effectively articulate their value proposition to both technical and non-technical stakeholders.

  • Deep familiarity with the full software development lifecycle (SDLC), including experience in planning, building, shipping, and optimizing EPD processes.

  • Demonstrated passion for structuring and solving highly ambiguous strategic problems, with a track record of owning end-to-end execution of solutions.

  • Experience leading complex, cross-functional projects involving multiple stakeholders across different departments (e.g., Product, Engineering, Sales, Marketing, Finance, Data).

  • Past experience working at the intersection of product management and go-to-market (GTM) teams in a software company, understanding the dynamics and needs of both.

Preferred Skills:

  • Background in developer tooling, cloud infrastructure, or platform products, providing credibility and understanding of Vercel's customer base and market.

  • Experience building and utilizing custom agents for workflow automation and data analysis, aligning with Vercel's focus on agentic infrastructure.

  • Familiarity with modern data stack technologies and best practices for building scalable analytical infrastructure.

  • Experience with competitive intelligence gathering and synthesis, and translating market insights into strategic recommendations.

๐Ÿ“ Enhancement Note: The "8+ years" experience aligns with a senior individual contributor or early-stage leadership role. The emphasis on ambiguity, cross-functional leadership, and understanding technical products is critical for success in this strategic operations position. The preferred skills touch on Vercel's core technology and future vision.

๐Ÿ“Š Process & Systems Portfolio Requirements

Portfolio Essentials:

  • Demonstrable examples of establishing or significantly improving operational processes within Product, Engineering, or Go-to-Market functions.

  • Case studies showcasing how you have used data analysis and operational rigor to drive product adoption, achieve business outcomes, or improve shipping velocity.

  • Evidence of implementing or refining systems that support strategic planning, roadmap management, or cross-functional alignment.

Process Documentation:

  • Showcase examples of documented workflows, operational playbooks, or standard operating procedures (SOPs) that you have created and implemented to enhance efficiency and clarity.

  • Present instances where you've designed and optimized processes for specific stages of the product lifecycle, such as planning, development, launch, or post-launch analysis.

  • Include any work related to defining metrics and establishing reporting mechanisms to track the performance and effectiveness of implemented processes.

๐Ÿ“ Enhancement Note: For a role building a function from the ground up, a portfolio should emphasize foundational work, process design, and measurable impact. Demonstrating the ability to create structure from ambiguity and drive adoption of new operational methods will be key.

๐Ÿ’ต Compensation & Benefits

Salary Range: The San Francisco, CA base pay range for this role is $232,000 - $348,000 annually.

Benefits:

  • Competitive compensation package, including equity.

  • Inclusive Healthcare Package.

  • Learn and Grow opportunities: mentorship programs and support for attending industry events to build network and skills.

  • Flexible Time Off.

  • Provision of necessary equipment for the role.

  • Work From Home (WFH) budget to customize personal workspace.

Working Hours: While not explicitly stated, a standard 40-hour work week is assumed for full-time roles. However, given the strategic and leadership nature of this position, flexibility and a focus on outcomes over strict hours are likely expected.

๐Ÿ“ Enhancement Note: The salary range provided is specific to San Francisco, CA.

Application Requirements

Requires 8+ years of experience in product or business operations within high-growth tech companies. Must possess deep familiarity with the software development lifecycle and the ability to solve ambiguous strategic problems.