Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Sinch

Location: Stockholm, Sweden

Job Type: Full time

Category: Product Design

Date Posted: 2026-04-13

Experience Level: 5-10 years

Remote Status: Hybrid

🚀 Role Summary

• Owns end-to-end product design for a specific domain within the Mailjet platform, from problem identification to final delivery.

• Collaborates closely with Product Managers and Engineers as a strategic partner in shaping product direction and execution.

• Drives product discovery through research and data analysis to ensure solutions address user needs and business objectives.

• Enhances design craft through meticulous attention to interaction design, visual aesthetics, microcopy, and edge-case handling.

• Contributes to the evolution and maintenance of the company's design system, focusing on consistency, accessibility, and scalability.

📝 Enhancement Note: The role is scoped for a Product Designer or Senior Product Designer, with the level determined by the candidate's experience and demonstrated craft, indicating a focus on impactful contributions rather than hierarchical titles. The hybrid work arrangement suggests a blend of in-office collaboration and remote flexibility.

📈 Primary Responsibilities

• Lead the design process for a designated product area within the Mailjet platform, ensuring a user-centric approach from initial concept to final implementation.

• Partner with Product Managers and Engineers to define product strategy, conduct user research, and translate insights into actionable design solutions.

• Develop high-fidelity prototypes, detailed wireframes, and compelling user flows that clearly articulate design solutions and user experiences.

• Elevate the user experience by focusing on intuitive interactions, polished visual design, clear microcopy, and robust handling of diverse user scenarios.

• Actively participate in the ongoing UI modernization efforts for Mailjet, contributing to a refreshed brand identity and a more contemporary interface.

• Drive the adoption and refinement of the company's design system, ensuring design consistency, accessibility standards, and efficient scalability across products.

• Utilize user research methodologies and data analytics to validate design assumptions, inform decision-making, and measure the impact of design initiatives.

• Collaborate effectively within a fast-paced, agile environment, fostering strong working relationships with cross-functional teams.

📝 Enhancement Note: The responsibilities emphasize a proactive and ownership-driven approach to product design, highlighting the expectation for the designer to influence strategy and execution rather than merely executing design tasks. The mention of UI modernization and design system contributions indicates a focus on both tactical execution and strategic platform improvement.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a strong portfolio and practical experience in product design are paramount. Candidates with degrees in Design, Human-Computer Interaction, or related fields may have a foundational advantage.

Experience: 5-10 years of experience in product design, with a significant portion dedicated to B2B SaaS products, is expected. Experience in product-led or self-serve environments is highly valued.

Required Skills:

• Proven experience in end-to-end Product Design for B2B SaaS products, ideally within self-serve or product-led growth (PLG) environments.

• Exceptional design craft, demonstrating expertise in layout, typography, interaction design, and visual systems.

• Fluency in Figma for design, prototyping, and collaboration.

• Experience working with and contributing to design systems to ensure consistency, accessibility, and scalability.

• Strong ability to own the full design process, from problem framing and discovery through to production-ready delivery.

• Excellent communication and collaboration skills, with the ability to effectively partner with Product Managers and Engineers.

• Experience in user research and data analysis to inform design decisions and validate assumptions.

Preferred Skills:

• Hands-on experience with email platforms, messaging products, or developer tools.

• Familiarity with growth mechanics such as onboarding, activation, conversion, and retention strategies.

• Curiosity and/or experience with AI-assisted design workflows and tools.

• Familiarity with accessibility best practices and implementation.

• Experience contributing to UI modernization initiatives and evolving brand interfaces.

📝 Enhancement Note: The experience level is inferred from the "5-10 years" range provided in the AI data, and the emphasis on B2B SaaS, PLG, and design systems suggests a need for a designer who can navigate complex product ecosystems and contribute to strategic growth initiatives.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is required, demonstrating the candidate's design thinking process. This should clearly illustrate how problems are framed, trade-offs are considered, and solutions are developed.

• Showcase end-to-end design projects, highlighting contributions from initial discovery and research through to final delivery and implementation.

• Include examples of interaction design, visual design, and microcopy, demonstrating a high level of design craft and attention to detail.

• Projects should ideally reflect experience with B2B SaaS products, particularly in self-serve or product-led growth environments.

Process Documentation:

• The portfolio should implicitly document the design process followed for each project. This includes outlining the problem statement, research methodologies, ideation phases, iteration cycles, and final outcomes.

• Evidence of collaboration with Product Managers and Engineers should be visible, illustrating how cross-functional partnerships were leveraged to achieve design goals.

• Showcase how user research and data were used to inform design decisions and validate solutions, demonstrating a data-driven approach.

📝 Enhancement Note: The explicit requirement for a portfolio that shows "thinking, how you frame problems, make trade-offs, and arrive at solutions" indicates that the company values the strategic and problem-solving aspects of design, not just the final visual output.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Product Designers with 5-10 years of experience in Stockholm, Sweden, the estimated annual salary range is SEK 550,000 - 800,000. This range accounts for the cost of living in Stockholm and the typical compensation for senior design roles in the tech industry.

Benefits:

• Full-time employment with a competitive salary.

• Opportunity to work on a prominent email platform (Mailjet) within a global tech company (Sinch).

• Collaborative and growth-oriented work environment with opportunities for personal and professional development.

• Contribution to UI modernization and design system evolution.

• Potential for flexible working arrangements within a hybrid model.

• Standard Swedish employment benefits, which typically include:

  • Generous paid time off (semester)

  • Health insurance and occupational healthcare

  • Pension contributions

  • Sick leave benefits

  • Potential for stock options or other long-term incentives (though not explicitly stated, common in tech companies). Working Hours: Standard full-time working hours, likely around 40 hours per week, with flexibility offered through the hybrid work arrangement.

📝 Enhancement Note: The salary estimation is based on general market data for Stockholm, Sweden, for a Product Designer role with the specified experience level. Specific benefits are extrapolated from typical offerings in the Swedish tech industry and the job description's emphasis on growth and development.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, specifically focused on cloud communications and customer engagement solutions (Sinch), with a strong emphasis on email marketing technology (Mailjet). Sinch operates globally, providing essential communication infrastructure for businesses.

Company Size: Sinch is a large, publicly traded company with a significant global presence, indicated by its scale and the mention of being "as part of Sinch." Mailjet, while integrated, maintains a distinct product focus. This size provides stability and resources, while the product-specific teams offer a more focused environment.

Founded: Sinch was founded in 2008. Mailjet was founded in 2010. The company's history reflects a journey of growth and acquisition within the communication technology sector.

Team Structure:

• The Product Design team at Mailjet operates within a matrixed structure, collaborating closely with dedicated Product Management and Engineering teams for specific product domains.

• Designers are expected to be true partners, influencing product strategy and execution rather than operating in isolation.

• Reporting lines likely lead to a Design Lead or Head of Design within the Mailjet or Sinch product organization.

Methodology:

• Data-Driven Design: Emphasis on using research and data to validate assumptions and inform design decisions.

• Agile Development: Working within agile frameworks alongside engineering and product teams, implying iterative design cycles and close collaboration.

• Design System Contribution: Active participation in building and maintaining a robust design system for consistency and efficiency.

• User-Centric Problem Solving: Focus on understanding user needs and business objectives to craft effective solutions.

Company Website: https://www.sinch.com/ and https://www.mailjet.com/

📝 Enhancement Note: The blend of a large corporate structure (Sinch) with a specific product focus (Mailjet) suggests opportunities for both broad impact and specialized contribution. The emphasis on data and collaboration points to a mature product development process.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level to senior Product Designer (5-10 years of experience), with the title and scope adjustable based on the candidate's demonstrated expertise and impact. The responsibilities indicate a significant level of autonomy and ownership.

Reporting Structure: The designer will report into a design leadership role within Mailjet or Sinch, and will work daily with Product Managers and Engineering leads on specific product initiatives. This structure allows for both strategic guidance and hands-on execution.

Operations Impact: The Product Designer plays a crucial role in shaping the user experience of Mailjet, a platform used by over 150,000 businesses. Their work directly impacts user engagement, retention, conversion rates, and ultimately, the perceived value and success of the product. By driving UI modernization and contributing to a seamless user journey, they significantly influence customer satisfaction and the company's market positioning.

Growth Opportunities:

• Skill Advancement: Deepen expertise in B2B SaaS design, user research, and design systems. Opportunity to lead design for significant product areas and influence strategic product roadmaps.

• Career Progression: Potential to move into a Senior Product Designer role, Lead Designer, or even Design Manager positions within Sinch's broader organization, depending on performance and career aspirations.

• Specialization: Develop expertise in specific areas like email marketing technology, developer tools, or AI-assisted design, aligning with emerging industry trends.

• Mentorship: Opportunities to mentor junior designers and contribute to the growth of the design team's craft and practices.

📝 Enhancement Note: The role offers substantial growth potential by allowing designers to own critical product areas, influence strategy, and contribute to core platform initiatives like UI modernization and design system development. The "5-10 years" experience level suggests a focus on candidates ready for significant responsibility.

🌐 Work Environment

Office Type: The role is based in Stockholm, Sweden, and is described as a Hybrid work arrangement. This indicates a mix of in-office work for collaboration and remote work for focused tasks.

Office Location(s): The job listing specifies Stockholm, Sweden, with an address at Lindhagensgatan 112, 112 51 Stockholm. This location is likely a modern office space designed to foster collaboration and innovation.

Workspace Context:

• Collaborative Environment: The hybrid model and emphasis on close collaboration with PMs and engineers suggest a dynamic workspace that encourages team interaction.

• Tools & Technology: Access to industry-standard design tools like Figma, and potentially internal design systems and other collaboration platforms.

• Team Interaction: Regular opportunities for face-to-face and virtual interactions with design, product, and engineering teams to facilitate ideation, feedback, and problem-solving.

Work Schedule: Standard full-time hours (approximately 40 hours per week) with the flexibility afforded by a hybrid work arrangement, allowing for a balance between structured work and personal needs.

📝 Enhancement Note: The hybrid nature of the role in Stockholm indicates a modern work approach that balances the benefits of in-person collaboration with the flexibility of remote work, appealing to candidates seeking a dynamic yet balanced professional life.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and portfolio to assess qualifications and experience.

• Hiring Manager/Team Interview: Discussion with the hiring manager (Martin Grannen) and potentially other design/product team members to evaluate role fit, design philosophy, and collaboration style.

• Portfolio Presentation: A dedicated session where candidates present their portfolio, detailing their process, problem-solving approach, and impact. This is a critical step to assess design thinking and craft.

• Design Challenge/Assessment: Potentially a data-driven assessment or a practical design exercise to evaluate specific skills and problem-solving abilities in a simulated work scenario.

• Final Interview: May involve broader team members or leadership to ensure cultural fit and alignment with company values.

Portfolio Review Tips:

• Show, Don't Just Tell: Focus on demonstrating your design process, not just showcasing final screens. Explain the "why" behind your decisions.

• Highlight Impact: Quantify the impact of your designs whenever possible (e.g., improved conversion rates, user satisfaction scores, efficiency gains).

• Structure for Clarity: Organize your case studies logically: Problem, Your Role, Process, Solution, Outcome.

• Tailor to the Role: Emphasize projects relevant to B2B SaaS, complex user flows, and UI modernization. Showcase your Figma proficiency and design system contributions.

• Be Ready to Discuss Trade-offs: Prepare to articulate the compromises you made and why, demonstrating strategic thinking.

Challenge Preparation:

• If a design challenge is provided, focus on understanding the core problem and constraints.

• Prioritize a clear, logical approach. Document your assumptions and reasoning.

• For data-driven assessments, be prepared to analyze data and derive actionable insights for design improvements.

• Practice articulating your thought process concisely and effectively, as if presenting to product and engineering stakeholders.

📝 Enhancement Note: The emphasis on a "data-driven assessment" and "structured, competency-based interviews" suggests a rigorous and objective evaluation process. Candidates should be prepared to articulate their design process and demonstrate measurable impact.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, and collaborative workflows. Fluency is explicitly required.

• Design Systems: Experience contributing to or utilizing design systems is crucial for ensuring consistency and scalability.

Analytics & Reporting:

• User Research Tools: While not specified, experience with tools for user interviews, surveys, and usability testing is implied by the emphasis on discovery and data validation.

• Data Analysis Tools: Familiarity with analytics platforms (e.g., Amplitude, Mixpanel, Google Analytics) to understand user behavior and measure design impact is beneficial.

CRM & Automation:

• Email Platforms: Hands-on experience with email platforms like Mailjet is a "nice to have," indicating an understanding of the product domain.

• Development Tools: Familiarity with how designs are implemented in development environments is beneficial for effective collaboration with engineers.

📝 Enhancement Note: The explicit mention of Figma and design systems, coupled with the implied need for research and data analysis tools, highlights the technical competencies expected from a modern Product Designer.

👥 Team Culture & Values

Operations Values:

• Learning & Change: A company culture that embraces continuous learning and adaptability to change.

• Impact-Driven: Focus on delivering tangible results and making a meaningful impact on the product and user experience.

• Collaboration: Strong emphasis on teamwork, cross-functional partnerships, and open communication.

• Craftsmanship: A commitment to high-quality design, attention to detail, and pushing design standards forward.

• Ownership: Empowering individuals to take responsibility for their work and drive initiatives to completion.

Collaboration Style:

• Partnership: Designers are expected to work as true partners with Product Managers and Engineers, contributing to strategic decisions and problem-solving.

• Iterative Feedback: A culture that encourages continuous feedback loops, both within the design team and across disciplines, to refine designs and improve outcomes.

• Transparency: Open communication regarding project goals, challenges, and decisions to ensure alignment and shared understanding.

📝 Enhancement Note: The values emphasize a forward-thinking, collaborative, and impact-oriented culture, where designers are empowered to contribute significantly to product development and company growth.

⚡ Challenges & Growth Opportunities

Challenges:

• UI Modernization: Contributing to a significant UI overhaul while balancing new features and maintaining user familiarity.

• B2B SaaS Complexity: Designing for a diverse B2B user base with potentially complex workflows and diverse technical needs.

• Balancing Craft and Speed: Delivering high-quality design work within an agile development cycle, requiring efficient problem-solving and iteration.

• Cross-functional Alignment: Ensuring consistent vision and execution across Product, Engineering, and Design teams, particularly in a hybrid work environment.

Learning & Development Opportunities:

• Deepen B2B SaaS Expertise: Gaining extensive experience in designing for business users and understanding their unique needs and workflows.

• Design System Mastery: Contributing to the growth and evolution of a scalable design system, enhancing skills in component design, accessibility, and documentation.

• AI in Design Exploration: Opportunity to explore and integrate AI-assisted design tools and workflows, staying at the forefront of design technology.

• Mentorship & Leadership: Potential to mentor junior designers and take on leadership roles in specific product domains or design initiatives.

📝 Enhancement Note: The role presents opportunities to tackle significant product evolution challenges, such as UI modernization and complex B2B user needs, while fostering growth in specialized design areas and leadership.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to frame a complex problem from scratch. How did you approach it, and what was the outcome?" (Focus on problem definition, research, and strategic thinking.)

• "How do you approach making trade-offs in your designs when faced with conflicting priorities or constraints?" (Highlight your decision-making process and ability to balance user needs with business goals and technical feasibility.)

Company & Culture Questions:

• "What interests you about Sinch and the Mailjet product specifically?" (Research Sinch's mission, Mailjet's platform, and their place in the market.)

• "How do you envision contributing to our UI modernization efforts?" (Showcase your understanding of design evolution and brand consistency.)

Portfolio Presentation Strategy:

• Structure: Organize your presentation around 2-3 key case studies that best showcase your end-to-end design process and impact.

• Storytelling: Frame each case study as a narrative: the challenge, your role, your process (research, ideation, iteration), the solution, and the measurable results.

• Visuals: Use clear, high-quality visuals of your work. Show wireframes, user flows, prototypes, and final UI mockups.

• Figma & Design Systems: Be prepared to specifically discuss your experience with Figma and how you've worked with or contributed to design systems.

• Q&A: Anticipate questions about your design decisions, challenges faced, and how you would approach similar situations at Mailjet.

📝 Enhancement Note: The interview process is likely to be rigorous, focusing on design thinking, problem-solving, and cross-functional collaboration. A well-prepared portfolio presentation is critical for demonstrating your capabilities.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on the Oracle Cloud portal.

• Portfolio Customization: Ensure your portfolio prominently features B2B SaaS projects, highlights your end-to-end design process, and clearly demonstrates your Figma proficiency and contributions to design systems.

• Resume Optimization: Tailor your resume to emphasize experience in UI modernization, product discovery, collaboration with PMs and engineers, and any experience with email or messaging platforms.

• Interview Preparation: Practice articulating your design process using the STAR method (Situation, Task, Action, Result) for behavioral questions and prepare a compelling narrative for your portfolio presentation.

• Company Research: Thoroughly research Sinch, Mailjet, and their market position. Understand their product offerings, recent news, and company values to demonstrate genuine interest and cultural fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.