Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Onebridge Benefits Inc

Location: Buffalo, NY, United States

Job Type: Full Time

Category: Product Design / UX Design

Date Posted: April 13, 2026

Experience Level: Mid-Senior Level (6+ years)

Remote Status: On-site, with potential for Hybrid after introductory period

🚀 Role Summary

• Lead the end-to-end design of new features and enhancements across diverse platforms including desktop, web, and mobile applications, ensuring a cohesive and user-centric experience.

• Develop and maintain a robust design system, driving consistency, improving efficiency, and enabling faster iteration cycles for the product development team.

• Collaborate extensively with cross-functional teams, including product management, engineering, and business stakeholders, to translate complex requirements into intuitive and effective design solutions.

• Utilize user research, data analysis, and A/B testing methodologies to validate design decisions and ensure that product enhancements align with user needs and business objectives.

📝 Enhancement Note: This role is positioned within a small, dedicated Product Design team, indicating a high degree of individual ownership and direct impact on product strategy and execution. The blend of UX Design and Analyst responsibilities suggests a need for both creative problem-solving and data-driven validation.

📈 Primary Responsibilities

• Own the complete design lifecycle for features and enhancements, from initial concept and user flow mapping to high-fidelity mockups and interactive prototypes for desktop, web, and mobile platforms.

• Create detailed user flows, wireframes, and prototypes to effectively communicate proposed design solutions to both technical and non-technical stakeholders, ensuring clear understanding and alignment.

• Actively contribute to and evolve the company's design system, ensuring adherence to its principles while identifying opportunities for expansion and improvement to enhance design consistency and development efficiency.

• Provide constructive and actionable feedback on design work through regular design reviews and cross-functional critique sessions, fostering a culture of continuous improvement.

• Plan and execute user testing sessions, analyze qualitative and quantitative data, and leverage insights to inform and iterate on design decisions, ensuring user-centricity.

• Document design decisions, established patterns, and operational processes to facilitate knowledge sharing, onboard new team members, and maintain long-term product consistency and maintainability.

• Collaborate with engineering teams to ensure accurate implementation of designs, providing necessary assets and specifications throughout the development process.

📝 Enhancement Note: The emphasis on "owning the design of features" and "providing constructive design feedback" suggests a senior-level contributor role. The requirement to "document design decisions, patterns, and processes" highlights the importance of building scalable design operations within a growing company.

🎓 Skills & Qualifications

Education:

Experience:

• Minimum of 6 years of experience in a product design or UX design role, with a strong emphasis on end-to-end application design and development.

• Proven experience working across multiple roles within a product team, demonstrating versatility and a comprehensive understanding of the product development lifecycle.

Required Skills:

• Proficiency in Figma for all stages of the design process, including wireframing, prototyping, and high-fidelity UI design.

• Expertise in building, maintaining, and evolving comprehensive design systems to ensure consistency and efficiency across product lines.

• Strong ability to create detailed user flows, mockups, and interactive prototypes to clearly articulate design concepts.

• Experience with user testing methodologies and data analysis to validate design decisions and measure user satisfaction.

• Familiarity with Agile/Scrum development methodologies and a solid understanding of the Software Development Lifecycle (SDLC).

• Excellent communication, collaboration, and interpersonal skills for effective interaction with diverse stakeholders.

• Strong problem-solving abilities with a keen attention to detail and foresight for downstream impacts.

Preferred Skills:

• Experience with collaboration and delivery tools such as Azure DevOps, SharePoint, and Asana for project management and workflow tracking.

• Familiarity with SQL/SSMS (SQL Server Management Studio) and a basic understanding of database structures and data retrieval principles.

📝 Enhancement Note: The "minimum 6 years" requirement combined with "multiple roles within a product team preferred" suggests the company is seeking a seasoned professional who can contribute at a strategic and tactical level, potentially mentoring junior designers or influencing process improvements. The SQL/SSMS familiarity is a unique differentiator for a design role, hinting at a need for designers who can engage with data structure discussions.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate end-to-end product design ownership for at least one significant application or major feature, showcasing the entire design process from discovery to launch.

• Include case studies that clearly articulate the problem, your design process, the solutions developed, and the measurable impact or outcomes achieved.

• Showcase proficiency in Figma, including examples of how design systems were utilized or developed to ensure consistency and efficiency.

• Present prototypes and user flows that effectively communicate complex interactions and user journeys for desktop, web, and mobile platforms.

Process Documentation:

• Provide examples of how you have documented design decisions, patterns, and processes in previous roles to facilitate knowledge sharing and maintain product consistency.

• Illustrate your approach to collaborating with engineering and other cross-functional teams, detailing how design specifications and assets were communicated.

• Showcase evidence of participation in Agile/Scrum ceremonies and how design integrates within the SDLC.

📝 Enhancement Note: Given the emphasis on a "small Product Design team" and the need to "document design decisions," a portfolio that demonstrates not just design output but also process rigor and system thinking will be highly valued. Candidates should be prepared to discuss how they contribute to team efficiency and knowledge management.

💵 Compensation & Benefits

Salary Range: $90,000 - $110,000 USD per year

Benefits:

• Comprehensive Total Rewards package, reflecting a holistic approach to employee well-being and financial security.

• Free parking in Downtown Buffalo, offering convenience and cost savings for on-site employees.

• Potential for hybrid work arrangements after an initial introductory period, providing flexibility.

• Opportunities for professional development and skill enhancement within a growing organization.

Working Hours:

• Standard 40 hours per week, Monday through Friday.

📝 Enhancement Note: The provided salary range of $90,000 - $110,000 USD is consistent with mid-to-senior level Product Designer roles in a major metropolitan area like Buffalo, NY, particularly for candidates with 6+ years of experience and specialized skills in Figma and design systems. The "Total Rewards package" is a common term indicating a comprehensive benefits suite beyond base salary.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology-enabled Benefits Administration, Financial Services, Health & Wellness. OneBridge Benefits operates at the intersection of FinTech and HealthTech, managing significant assets for a large participant base. This context implies a need for robust, secure, and compliant technology solutions.

Company Size: Serves over 380,000 participants and manages $4.48 billion in assets, indicating a substantial operational scale, though the internal Product Design team is described as "small," suggesting a focused, agile unit within a larger framework.

Founded: 2013. This relatively recent founding date suggests a company that is established but still evolving, likely embracing modern technologies and agile methodologies.

Team Structure:

• The Product Design team is described as "small," implying close collaboration, shared responsibilities, and a direct line of communication with leadership.

• The role requires collaboration with "multiple departments," including product management, engineering, and various stakeholders, indicating a highly cross-functional working environment.

Methodology:

• Emphasis on "smarter processes" and "better technology" suggests a drive for efficiency and innovation.

• The company values "idea-sharing," "innovation," and "tackling challenges," pointing towards a proactive and problem-solving culture.

• Adherence to Agile/Scrum methodologies and SDLC is expected, indicating iterative development and a structured approach to product delivery.

Company Website: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=53ce60e9-0d76-4943-8868-1ab9206550ad

📝 Enhancement Note: The company's mission in supporting account-based health plans, combined with its scale, suggests that the Product Designer will be working on applications with significant real-world impact, requiring a focus on usability, data security, and regulatory compliance. The "small" design team size is a key factor, suggesting a need for self-starters and individuals comfortable with broad responsibilities.

📈 Career & Growth Analysis

Operations Career Level: This role is classified as Mid-Senior Level, requiring a minimum of 6 years of experience. The responsibilities indicate a lead contributor role, capable of owning features and influencing design strategy, rather than an entry-level or junior position.

Reporting Structure: The Product Designer will report into a design leadership role within a small team, likely collaborating closely with Product Managers and Engineering Leads. This structure offers visibility and direct impact on product roadmaps.

Operations Impact: The Product Designer will directly influence the usability and effectiveness of proprietary internal and client-facing applications. This impact translates to improved user experience, increased operational efficiency for the company, and enhanced value for participants and clients, ultimately contributing to OneBridge Benefits' mission and financial success.

Growth Opportunities:

• Leadership & Mentorship: As a senior member of a small team, there's a strong opportunity to mentor junior designers (if/when they join), lead design initiatives, and potentially grow into a Design Lead or Manager role as the team expands.

• Skill Specialization: The role offers a chance to deepen expertise in UX design, design systems, and potentially gain valuable exposure to data analysis and front-end principles, especially with the preferred SQL/SSMS knowledge.

• Product Strategy Influence: By owning feature design and participating in user testing and data analysis, the designer can gain significant influence over product strategy and roadmap prioritization, moving beyond execution to strategic input.

📝 Enhancement Note: The "minimum 6 years" and "multiple roles within a product team preferred" points towards a need for a candidate who can not only execute design but also contribute to the maturation of the design function within the company. Growth will likely come from increased scope, strategic input, and potential team leadership.

🌐 Work Environment

Office Type: This is an in-office role located at their Downtown Buffalo, NY office, with the potential for a hybrid schedule after an introductory period. This suggests a collaborative, in-person environment is valued for team cohesion and initial onboarding.

Office Location(s): Downtown Buffalo, NY. This location offers access to urban amenities and is the central hub for their operations. Free parking is provided, enhancing accessibility.

Workspace Context:

• The environment is described as collaborative, with "idea-sharing" and "cross-functional critique" being integral parts of the culture.

• Access to necessary design tools like Figma and project management tools such as Azure DevOps, SharePoint, and Asana will be provided to facilitate efficient workflow.

Work Schedule:

• Standard Monday-Friday, 40-hour work week. While the role is primarily in-office, the potential for hybrid work offers some flexibility for balancing work and personal life after the initial onboarding phase.

📝 Enhancement Note: The emphasis on "in-office" initially, followed by "potential for hybrid," indicates a company that values face-to-face collaboration for building team rapport and ensuring smooth integration, while also recognizing the benefits of flexible work arrangements for experienced professionals.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and alignment with the role's requirements. Be prepared to articulate your design experience and key achievements concisely.

• Design Challenge/Portfolio Review: An in-depth session where you will present your portfolio, discuss specific case studies, and potentially complete a design exercise. Focus on demonstrating your process, problem-solving skills, and ability to articulate design decisions and their impact.

• Cross-functional Interviews: Meetings with Product Managers, Engineers, and potentially other stakeholders to assess collaboration style, communication skills, and technical understanding.

• Final Interview: Likely with senior leadership to discuss cultural fit, long-term potential, and overall alignment with OneBridge Benefits' vision.

Portfolio Review Tips:

• Curate Selectively: Choose 3-4 of your strongest, most relevant case studies that showcase end-to-end design ownership, complex problem-solving, and measurable results.

• Structure Your Narrative: For each case study, clearly outline: The Problem, Your Role, The Process (research, ideation, design, testing), The Solution, and The Outcome (metrics, impact).

• Highlight Figma & Design Systems: Explicitly show your work with Figma and demonstrate how you've utilized or contributed to design systems.

• Emphasize Data & User Testing: Detail how user feedback and data analysis informed your design decisions and led to improvements. Quantify results whenever possible.

• Prepare for Questions: Anticipate questions about your design choices, trade-offs made, how you handle feedback, and your understanding of business goals.

Challenge Preparation:

• If a design challenge is given, focus on understanding the core problem quickly.

• Outline your approach clearly, articulating your assumptions and the rationale behind your steps.

• For any technical elements (like discussing database structures or using specific tools), be honest about your level of familiarity and focus on your ability to learn and collaborate.

• Practice presenting your thought process concisely and effectively within a given timeframe.

📝 Enhancement Note: The combination of a "small Product Design team" and the requirement for SQL/SSMS familiarity suggests interviewers will be keen to understand how candidates collaborate, document processes, and potentially bridge design with data understanding. A portfolio that highlights these aspects will stand out.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for all design activities, including wireframing, prototyping, UI design, and design system management. Proficiency is a core requirement.

• Azure DevOps / Asana / SharePoint: Used for project management, task tracking, collaboration, and documentation. Experience with at least one of these is expected.

Analytics & Reporting:

• User Testing Platforms: Tools for conducting user interviews, usability tests, and gathering feedback. Specific platforms may vary, but experience in user research is key.

• Data Analysis Tools: While not explicitly listed as a primary requirement, the role involves "data analysis to validate design decisions." Familiarity with analytics dashboards or reporting tools would be beneficial.

CRM & Automation:

• SQL/SSMS: Preferred skill for understanding database structures and data retrieval. This is unusual for a design role and indicates a need for designers who can engage with technical data discussions.

📝 Enhancement Note: The explicit mention of Figma as a primary tool and SQL/SSMS as a preferred skill highlights the technical depth expected. Candidates should be prepared to discuss their experience with these tools and how they integrate into a product development workflow.

👥 Team Culture & Values

Operations Values:

• Innovation & Improvement: A drive to build "better technology and smarter processes" is central to OneBridge Benefits' ethos.

• Collaboration: Encourages "idea-sharing" and cross-functional teamwork across departments.

• User-Centricity: Focus on meeting "user needs" and delivering high-quality software.

• Integrity & Service: As a benefits administrator, these are foundational values impacting all aspects of their operations.

• Proactive Problem-Solving: Candidates are expected to have a "proactive, curious mindset" and seek solutions independently.

Collaboration Style:

• Iterative & Cross-Functional: Design work is integrated within an iterative product environment, involving close collaboration with engineering and product management.

• Constructive Feedback: A culture of "constructive design feedback through reviews and cross-functional critique" is actively fostered.

• Knowledge Sharing: Emphasis on documenting decisions and patterns to support knowledge sharing within the team and organization.

📝 Enhancement Note: The company culture appears to balance a drive for innovation and efficiency with a strong emphasis on integrity and user service, reflecting its role in financial and health benefits administration. The collaborative style is key, especially given the small size of the design team.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Stakeholder Needs: Effectively translating diverse stakeholder requests into cohesive, user-friendly designs while adhering to business goals and technical constraints.

• Evolving Design System: Continuously maintaining and expanding the design system in a growing product suite requires ongoing effort and strategic planning.

• Integrating Data Insights: Leveraging data analysis and user testing effectively to drive design decisions, especially when data might be complex or require technical interpretation (e.g., database structures).

• Working in a Small Team: Managing a broad range of responsibilities within a small team environment, requiring prioritization, self-sufficiency, and effective time management.

Learning & Development Opportunities:

• Deepen UX/UI Expertise: Opportunity to hone skills in complex application design, user research, and interaction design.

• Design System Leadership: Potential to take a leading role in the evolution and governance of the company's design system.

• Data-Informed Design: Gain practical experience in using data analysis and potentially SQL to inform design strategies.

• Cross-Functional Acumen: Develop a strong understanding of business operations, product strategy, and software development lifecycles through close collaboration.

📝 Enhancement Note: The "SQL/SSMS familiarity is advantageous" points to a significant challenge and growth opportunity for designers to bridge the gap between user experience and data architecture, a valuable skill in many tech-forward organizations.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you owned the design of a feature from concept to launch. What were the biggest challenges, and how did you overcome them?" (Focus on process, collaboration, and problem-solving).

• "How do you approach building or maintaining a design system? What are the key principles you follow?" (Highlight efficiency, consistency, and scalability).

• "Walk us through a complex user flow you designed. What assumptions did you make, and how did you validate them?" (Demonstrate user-centric thinking and iterative design).

Company & Culture Questions:

• "What interests you about OneBridge Benefits and our mission?" (Research the company's role in benefits administration and its impact).

• "How do you contribute to a collaborative team environment?" (Provide examples of idea-sharing, constructive feedback, and cross-functional work).

• "How would you approach documenting design processes for a small, growing team?" (Show initiative and understanding of knowledge management).

Portfolio Presentation Strategy:

• Tell a Story: For each case study, frame it as a narrative with a clear beginning (problem), middle (your process and solution), and end (impact).

• Show, Don't Just Tell: Use visuals effectively – mockups, prototypes, user flows, and data charts. Ensure your Figma skills are evident in the presentation of your work.

• Quantify Impact: Whenever possible, use metrics to demonstrate the success of your designs (e.g., increased conversion rates, reduced support tickets, improved user satisfaction scores).

• Explain Your 'Why': Be prepared to articulate the rationale behind every significant design decision, including trade-offs made.

• Address the SQL/SSMS Preference: If you have any experience, be ready to discuss it. If not, express enthusiasm for learning and collaborating with those who have this expertise.

📝 Enhancement Note: Given the preference for SQL/SSMS, be prepared for questions about how design can interface with data or how you would collaborate with individuals who possess this technical skill. Highlight your ability to understand technical constraints and communicate effectively with engineering teams.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided ADP portal link.

• Curate Your Portfolio: Select 3-4 of your strongest case studies that highlight end-to-end product design, Figma proficiency, design system contributions, and data-informed decision-making. Tailor your selection to showcase experience with desktop, web, and mobile applications.

• Optimize Your Resume: Ensure your resume clearly articulates your 6+ years of product design experience, emphasizing achievements in feature ownership, user research, and design system development. Integrate keywords such as Figma, UX Design, Prototyping, Agile, and SDLC naturally.

• Prepare Your Presentation: Practice walking through your portfolio case studies, focusing on storytelling, explaining your design process, demonstrating your problem-solving skills, and quantifying the impact of your work. Be ready to discuss your experience with collaborative tools and methodologies like Agile/Scrum.

• Research OneBridge Benefits: Understand their mission, the scale of their operations (participant numbers, asset management), and their focus on technology and process improvement. Consider how your design skills can contribute to their goals in the benefits administration space.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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