Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Ocrolus Inc.

Location: Remote - US

Job Type: Full-Time

Category: Product Design / UX/UI

Date Posted: 2026-05-07

Experience Level: Mid-Level (2-5 years)

Remote Status: Fully Remote

🚀 Role Summary

• Design and define the user experience for a cutting-edge AI-powered fintech platform, focusing on streamlining complex lending workflows.

• Drive product innovation by translating qualitative customer feedback and ambiguous requirements into actionable design hypotheses and robust workflow improvements.

• Leverage AI-powered prototyping tools to rapidly explore design concepts, gather quick feedback, and iterate on solutions efficiently.

• Produce high-fidelity, engineer-ready design deliverables in Figma, ensuring seamless implementation and minimal ambiguity for the engineering team.

• Proactively identify and address friction points within the product experience, taking ownership of design challenges before they are formally assigned.

📝 Enhancement Note: This role is situated at the intersection of AI and fintech, demanding a designer who is not only skilled in traditional UX/UI but also adept at leveraging emerging AI tools for rapid prototyping and concept validation. The emphasis on "ownership" and "self-starter mentality" indicates a need for a proactive individual who can navigate ambiguity and drive design initiatives independently.

📈 Primary Responsibilities

• Craft comprehensive user experience artifacts, including user journeys, interaction patterns, task flows, sketches, wireframes, and high-fidelity visual designs.

• Take ownership of translating vague or qualitative customer feedback into structured, actionable design hypotheses and concrete workflow improvements.

• Proactively identify and surface usability friction points and design challenges within the existing product experience.

• Utilize AI-powered prototyping tools (e.g., Claude, Replit, Figma Make) to rapidly generate interactive prototypes for efficient stakeholder and customer feedback loops.

• Translate AI-assisted prototypes into polished, developer-ready designs within Figma, ensuring clear specifications for engineering implementation.

• Elicit critical design inputs by asking precise questions of stakeholders and customers upfront, effectively prioritizing design efforts.

• Collaborate closely with Product Management and UX Research to pinpoint areas of friction within mortgage lender workflows and lead design reviews in those domains.

• Innovate on problem-solving approaches and maintain visual and brand consistency across all company products and platforms.

• Develop functional prototypes to validate design hypotheses and test user interaction efficacy.

📝 Enhancement Note: The responsibilities emphasize a blend of strategic problem-solving and tactical execution. The expectation to "proactively seek out friction" and "bring forward design problems before they are assigned" highlights a need for a designer with a strong sense of initiative and a keen eye for identifying opportunities for improvement. The explicit mention of AI tools like Claude and Figma Make suggests a forward-thinking approach to design workflows.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating a deep understanding of UX design principles and design thinking is paramount. Equivalent practical experience will be considered.

Experience: 3–5 years of dedicated product design experience, with a portfolio showcasing genuine ownership and a track record of solving complex user problems.

Required Skills:

• Figma proficiency is mandatory; candidates must demonstrate the ability to produce polished, component-consistent, and developer-handoff-ready designs.

• Hands-on experience utilizing AI tools (e.g., Claude, Figma Make, Replit, or similar) for rapid prototyping and concept exploration.

• A pronounced self-starter mentality; ability to independently identify problems, form well-reasoned points of view, and drive solutions.

• Proven ability to interpret ambiguous customer or stakeholder feedback and translate it into structured, actionable UX improvements.

• Genuine curiosity and a proactive approach to understanding users and products, going beyond surface-level analysis.

• Strong communication and presentation skills, with the ability to articulate design decisions confidently and facilitate alignment among stakeholders.

• Solid grounding in UX design and design thinking methodologies, with a capability to manage personal workflow and deadlines effectively.

• A portfolio that clearly demonstrates real problem-solving capabilities across diverse digital product experiences, not just aesthetic polish.

Preferred Skills:

• Familiarity with mortgage lending workflows, underwriting processes, or broader fintech products.

• Experience working directly with engineering teams in sprint-based delivery cycles.

• Exposure to the creation or governance of design systems.

• A patient problem-solving approach, adaptability, and a positive attitude.

📝 Enhancement Note: The requirement for "strong Figma proficiency" is explicitly stated as a non-negotiable. The emphasis on "ownership" in the portfolio means candidates should highlight projects where they led the design process from conception to implementation, not just executed tasks. The "hunger to learn the domain" for fintech/mortgage lending suggests that transferable skills and a demonstrated ability to learn quickly are highly valued.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase projects where you took significant ownership, demonstrating your ability to drive design initiatives from ideation through to delivery.

• Include case studies that highlight your process for translating ambiguous or qualitative feedback into structured, actionable design hypotheses and workflow improvements.

• Present examples of your rapid prototyping capabilities, particularly those leveraging AI tools, and how this accelerated feedback loops and decision-making.

• Demonstrate your proficiency in Figma, including the creation of component-consistent, developer-handoff-ready designs that minimize implementation ambiguity.

Process Documentation:

• Detail your approach to defining user experiences, including the creation of process artifacts such as User Journeys, Interaction Patterns, and Task Flows.

• Illustrate how you leverage AI-powered tools and rapid prototyping to explore design concepts and validate hypotheses.

• Provide examples of how you translate AI-assisted prototypes into high-fidelity, engineer-ready Figma deliverables, ensuring clarity for implementation.

• Explain your methodology for collaborating with Product Management and UX Research to identify and address friction points within user workflows.

📝 Enhancement Note: The portfolio is critical for this role, serving as the primary evidence of a candidate's ability to "own" design problems and leverage AI tools. Candidates should structure their portfolio around case studies that clearly articulate the problem, their process (especially the use of AI and Figma), the solution, and the impact. Demonstrating proactive problem identification will be a key differentiator.

💵 Compensation & Benefits

Salary Range: The full-time base salary range for this role is approximately $150,000 per year. This figure may vary based on job-related knowledge, skills, experience, and geographic location.

Benefits:

• Commission structure tied to performance.

• Equity participation in the company's growth.

• Comprehensive benefits package, likely including health insurance (medical, dental, vision), retirement savings plans (e.g., 401k), paid time off, and potentially other wellness programs.

Working Hours: Standard full-time working hours are expected, typically around 40 hours per week. As a remote-first company, there may be flexibility in scheduling, but consistent availability for collaboration with US-based teams is implied.

📝 Enhancement Note: The provided salary of $150,000 is noted as a base pay, with additional commission and equity components that can significantly increase total compensation. The note about New York City salary disclosure requirements suggests that candidates in or near NYC may receive more detailed information regarding pay transparency. The "Benefits" are listed broadly, and candidates should inquire for specifics during the interview process.

🎯 Team & Company Context

🏢 Company Culture

Industry: Fintech, specifically focusing on AI-driven workflow automation and analytics for lenders. This industry is characterized by rapid technological advancement, data-intensive processes, and a strong emphasis on security and accuracy.

Company Size: Ocrolus is a growing company, implied by its customer base (over 400 customers including industry leaders) and the need for experienced designers. This suggests a dynamic environment where processes may still be evolving, offering opportunities for impact.

Founded: Founded in 2014, Ocrolus has established itself as a significant player in the fintech space, indicating a level of maturity and a proven track record of innovation and customer trust.

Team Structure:

• The Product Design team likely operates as a core component of the product development lifecycle, working closely with Product Management and Engineering.

• Designers are expected to be autonomous but collaborative, partnering with UX Research to gather insights and Product Management to define product strategy.

Methodology:

• Data Analysis and Insights: Decisions are driven by data, customer feedback, and UX research insights to inform design hypotheses and validate solutions.

• Workflow Planning and Optimization: A key focus is on identifying and improving complex lending workflows through thoughtful user experience design.

• Automation and Efficiency: The company's mission revolves around AI and automation, so design solutions should inherently support these goals, aiming for efficiency and accuracy.

Company Website: https://www.ocrolus.com/

📝 Enhancement Note: The company's mission in AI and fintech is central to its culture and operations. Designers will be expected to understand and contribute to solutions that enhance automation, accuracy, and efficiency in lending processes. The "remote-first" approach implies a need for strong asynchronous communication skills and self-management.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level Product Designer, typically requiring 3-5 years of experience. It implies a level of autonomy and ownership, moving beyond junior execution to strategic problem-solving and leading design initiatives for specific product areas.

Reporting Structure: While not explicitly stated, Product Designers often report to a Design Lead, Head of Product Design, or potentially a Director of Product, depending on the company's organizational structure. They will work closely with Product Managers and Engineering leads.

Operations Impact: Product Designers at Ocrolus have a direct impact on the efficiency, accuracy, and user-friendliness of the AI-powered fintech platform. Their work influences how lenders evaluate borrowers, make lending decisions, and manage risk, ultimately contributing to the company's mission of creating a more inclusive financial system.

Growth Opportunities:

• Skill Advancement: Deepen expertise in AI-assisted design tools, UX research methodologies, and user-centered design for complex B2B SaaS products.

• Domain Specialization: Develop specialized knowledge within the fintech and mortgage lending sectors, becoming a go-to expert for specific product areas.

• Leadership Potential: As experience grows, opportunities may arise to mentor junior designers, lead design projects, contribute to design system governance, or move into senior or lead design roles.

📝 Enhancement Note: The role offers a chance to grow within a specialized and rapidly evolving field. The emphasis on AI tools suggests a path toward becoming a designer proficient in leveraging cutting-edge technology. Growth will likely involve increasing scope of responsibility and potentially leadership within the design team.

🌐 Work Environment

Office Type: This is a fully remote position, meaning there is no physical office required for this role. The company operates as a "remote-first" organization.

Office Location(s): While the role is remote within the US, Ocrolus does have physical office locations, which may be relevant for team meetings or company-wide events, though not required for day-to-day work.

Workspace Context:

• Collaborative Environment: Expect a highly collaborative remote environment where designers work closely with Product Managers, UX Researchers, and Engineers through digital tools.

• Operations Tools & Technology: Access to industry-standard design tools like Figma, AI prototyping tools, and project management software (JIRA) is expected.

• Team Interaction: Regular virtual meetings, stand-ups, design critiques, and asynchronous communication channels (e.g., Slack) will facilitate team interaction.

Work Schedule: A standard full-time schedule (approximately 40 hours per week) is expected, with flexibility inherent in a remote-first setup. However, designers must be available to collaborate effectively with teams across US time zones, especially during core working hours.

📝 Enhancement Note: The "remote-first" nature means candidates must be comfortable with asynchronous communication and digital collaboration tools. Success will depend on strong self-discipline, effective time management, and the ability to build rapport and collaborate effectively without physical proximity.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio by the recruiting team to assess qualifications and alignment with the role.

• Hiring Manager Interview: A discussion focused on your experience, design philosophy, problem-solving approach, and fit with the team. Expect questions about your ownership and ability to handle ambiguity.

• Design Challenge / Portfolio Review: A deep dive into your portfolio, where you'll likely present specific case studies. This may include a live design exercise or a detailed walkthrough of your process, problem-solving, and use of Figma and AI tools. Be prepared to discuss your decision-making and the impact of your work.

• Team/Cross-functional Interviews: Meetings with Product Management, Engineering, and potentially UX Research to assess collaboration style, communication skills, and cultural fit.

• Final Interview: Potentially with a senior leader to confirm overall fit and alignment with company values.

Portfolio Review Tips:

• Showcase Ownership: Highlight projects where you independently identified a problem, defined the solution, and drove it to completion. Quantify impact where possible.

• Process Over Polish: While polish is important, emphasize your design process, how you tackled ambiguity, used AI tools, iterated based on feedback, and made design decisions.

• Figma Proficiency: Be ready to demonstrate your Figma skills, perhaps by sharing a well-organized file or explaining your component strategy.

• AI Tool Integration: Clearly articulate how you used AI tools in your workflow, what benefits they provided (speed, exploration), and how you translated those outputs into final designs.

• Storytelling: Structure your case studies as narratives – problem, your approach, solution, and outcome.

Challenge Preparation:

• Understand the Domain: Research Ocrolus's AI platform, its target users (lenders), and the general mortgage lending workflow.

• Practice Figma: Ensure you are comfortable with advanced Figma features, including auto layout, variants, prototyping, and developer handoff.

• Articulate AI Usage: Be ready to discuss specific examples of how you've used AI in design, the tools you've employed, and the value it brought to your process.

• Behavioral Questions: Prepare for questions about handling ambiguity, managing stakeholders, and working within Agile environments.

📝 Enhancement Note: The emphasis on Figma and AI tools means candidates should be prepared to demonstrate practical skills in these areas during the interview. The portfolio review is a critical component, requiring candidates to articulate their thought process and the impact of their design decisions.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Mandatory for design creation, prototyping, and developer handoff. Proficiency in advanced features, component libraries, and collaborative workflows is expected.

• AI Prototyping Tools: Experience with tools like Claude, Replit, Figma Make, or similar platforms for rapid concept generation and iteration.

• Prototyping Tools: Beyond AI, standard prototyping within Figma or other tools for user flow validation.

Analytics & Reporting:

CRM & Automation:

• Understanding the context of CRM and automation within a fintech platform is helpful, as design solutions often integrate with or support these systems. Experience with JIRA is a requirement for workflow management.

📝 Enhancement Note: Figma is the central design tool. The requirement to use AI-powered prototyping tools is a significant differentiator, suggesting a modern and efficient design workflow. Familiarity with JIRA is essential for integration into the development process.

👥 Team Culture & Values

Operations Values:

• Empathy: Understand and serve with compassion—applied to understanding the needs of lenders and internal stakeholders.

• Curiosity: Explore new ideas and question the status quo—encourages innovative design solutions and a proactive approach to identifying problems.

• Humility: Listen, be grounded, and remain open-minded—fosters a collaborative environment where feedback is valued and design decisions are informed by diverse perspectives.

• Ownership: Love what you do, work hard, and deliver excellence—emphasizes taking responsibility for design outcomes and driving projects to successful completion.

Collaboration Style:

• Cross-functional Integration: Designers are expected to work seamlessly with Product Management, Engineering, and UX Research, acting as a bridge between user needs and technical implementation.

• Process Review Culture: An environment where design processes, ideas, and outcomes are regularly reviewed and discussed, fostering continuous improvement.

• Knowledge Sharing: Encouraging the sharing of design best practices, tool discoveries, and insights across the team and broader organization.

📝 Enhancement Note: The company values are deeply integrated into the expected work style. Candidates who demonstrate empathy, curiosity, humility, and ownership will likely align well with the team culture. The emphasis on collaboration is crucial for a remote-first environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Ambiguity: Tackling complex user problems and vague requirements in a rapidly evolving AI and fintech landscape requires strong analytical and problem-solving skills.

• Rapid Iteration with AI: Effectively integrating AI-powered prototyping into a design workflow to accelerate exploration while maintaining design quality and user-centricity.

• Remote Collaboration: Maintaining strong communication, alignment, and team cohesion in a fully remote setting.

• Domain Complexity: Quickly gaining a deep understanding of intricate mortgage lending workflows and fintech regulations.

Learning & Development Opportunities:

• AI Design Tool Mastery: Becoming an expert in using AI to enhance and accelerate the design process.

• Fintech Domain Expertise: Developing specialized knowledge in financial services technology, which is a high-demand area.

• Design Leadership: Opportunities to take on more complex projects, mentor junior designers, and contribute to design strategy as experience grows.

• Continuous Learning: Exposure to cutting-edge AI technologies and their application in product design.

📝 Enhancement Note: This role presents an opportunity to be at the forefront of AI-driven design within the fintech sector. The challenges are framed as opportunities for growth, particularly in mastering new tools and gaining expertise in a complex industry.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to translate vague or qualitative customer feedback into actionable design hypotheses. What was your process, and what tools did you use?" (Focus on your structured approach, use of Figma, and any AI tools.)

• "Walk me through a complex design problem you solved. How did you identify the core issue, explore solutions, and gain stakeholder alignment?" (Highlight ownership, problem-solving methodology, and communication skills.)

Company & Culture Questions:

• "How do you see AI tools transforming the product design process? Can you share an example of how you've used them?" (Showcase your forward-thinking approach and practical experience.)

• "Describe your experience working in a remote-first environment. How do you ensure effective collaboration and communication with distributed teams?" (Address your remote work capabilities and collaboration strategies.)

Portfolio Presentation Strategy:

• Structure: Organize your portfolio presentation around 2-3 strong case studies that best showcase your ownership, problem-solving, and use of Figma/AI tools.

• Problem/Solution/Impact: For each case study, clearly articulate the problem, your unique approach and process (highlighting AI and Figma), the solution you designed, and the measurable impact or outcome.

• Show, Don't Just Tell: Be ready to share your Figma files, demonstrating your proficiency, component strategy, and prototyping capabilities.

• Q&A Readiness: Anticipate detailed questions about your design decisions, trade-offs, and challenges encountered. Be prepared to discuss how you handled ambiguity and feedback.

📝 Enhancement Note: Be ready to demonstrate your practical skills with Figma and AI prototyping tools. Prepare specific examples that highlight your ownership, proactive problem-solving, and ability to translate ambiguity into effective design solutions.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on the Greenhouse platform.

• Curate your portfolio: Select 2-3 of your strongest projects that best demonstrate your ownership, problem-solving skills, and proficiency with Figma and AI prototyping tools. Ensure each case study clearly outlines the problem, your process, solution, and impact.

• Optimize your resume: Tailor your resume to highlight relevant experience, emphasizing your years of product design, Figma expertise, AI tool usage, and experience with Agile/JIRA. Quantify achievements where possible.

• Prepare your presentation: Practice walking through your portfolio case studies, focusing on clear storytelling, articulating your design process, and demonstrating your Figma and AI tool capabilities. Be ready for deep-dive questions.

• Research Ocrolus: Understand the company's mission, AI/fintech focus, target users (lenders), and core values. This will help you tailor your answers and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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