Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Fabric

Location: New York City, USA

Job Type: Full-Time

Category: Product Design / User Experience (UX) / User Interface (UI)

Date Posted: 2026-06-08

Experience Level: Mid-Level (3-6 years)

Remote Status: On-site (with potential for hybrid flexibility, though primarily office-based)

🚀 Role Summary

• Drive the end-to-end design of critical Direct-to-Consumer (D2C) member experiences, from initial marketing touchpoints through ongoing care navigation.

• Act as a key design partner for product, engineering, and clinical teams, translating complex healthcare workflows into intuitive and user-friendly interfaces.

• Leverage AI-powered design tools as an integral part of the design process to enhance efficiency and broaden creative exploration.

• Contribute significantly to the development and maintenance of a scalable design system, ensuring consistency and efficiency across the member experience.

• Conduct user research to inform design decisions, ensuring a user-centered approach to product development.

📝 Enhancement Note: While the location_type is listed as TELECOMMUTE and remote_derived is true, the ai_work_arrangement is noted as "On-site". This suggests a potential nuance where the role might be primarily office-based in New York City, but with some remote flexibility or a hybrid model. Candidates should clarify this during the application process. The salary range and benefits are explicitly stated, which is highly beneficial for candidates.

📈 Primary Responsibilities

• Lead the design strategy and execution for core D2C member experience touchpoints, including the marketing website, user acquisition funnels (signup and onboarding), the member portal, and in-product user journeys.

• Collaborate closely with Product Managers, Engineers, and Subject Matter Experts (SMEs) in clinical operations to deeply understand complex healthcare workflows and user needs, translating these into elegant and effective design solutions.

• Proactively initiate and conduct user research (e.g., interviews, usability testing, concept validation) to gather insights and evidence that will directly inform and validate design decisions.

• Develop, maintain, and scale design system components, patterns, and guidelines to ensure a cohesive and consistent user experience across all member-facing products.

• Facilitate and lead design reviews, providing constructive feedback and actively soliciting input to elevate the quality and impact of design work.

• Partner with Brand and Marketing teams to ensure the consumer-facing expression of Fabric's identity is consistent and compelling across all acquisition channels and marketing collateral.

• Utilize AI design tools (e.g., Figma's AI features, Claude, Cursor) to accelerate ideation, prototyping, content generation, and workflow optimization.

📝 Enhancement Note: The responsibilities clearly indicate a mid-level role with significant ownership, emphasizing leadership in design execution for key D2C areas. The mention of "defining problems, not just executing on them" further supports this, suggesting that the ideal candidate will be proactive in identifying and solving design challenges.

🎓 Skills & Qualifications

Education: Not explicitly stated, but a Bachelor's degree in Design, HCI, Computer Science, or a related field, or equivalent practical experience is typically expected for this level.

Experience: 3-6 years of professional product design experience, with a strong track record of shipping consumer-facing digital products.

Required Skills:

• Proven experience in end-to-end product design, encompassing user flows, interaction design, component creation, and visual quality.

• Strong portfolio showcasing a range of shipped consumer-facing work, demonstrating problem-solving abilities and design craft.

• Demonstrated experience in building, maintaining, and scaling design systems, including component libraries, pattern documentation, and a focus on scalability.

• Mastery of Figma and proficiency with modern design tooling, with a specific emphasis on leveraging AI-powered features for design acceleration.

• Hands-on experience with AI tools such as Claude, Cursor, Claude Code, or similar, for prototyping, drafting, and workflow enhancement.

• Excellent communication and presentation skills, with the ability to effectively articulate design concepts and rationale to cross-functional teams (engineers, PMs) and executive stakeholders.

• Capability to conduct user research independently, including interviews, usability tests, and concept validation, and to translate findings into actionable design improvements.

• Strong product thinking; ability to focus not just on aesthetics but on the functionality and effectiveness of the user experience.

• Comfort working in ambiguous environments, transitioning effectively from problem definition to wireframing, prototyping, and final implementation. Preferred Skills:

• Experience in regulated industries such as healthcare or fintech.

• Deep understanding of mobile design patterns and best practices for iOS and Android.

• Prior experience contributing to or owning a design system.

• Familiarity with front-end development principles, including the ability to use AI coding tools for prototyping in code.

• Experience with brand and marketing design, understanding how to translate product design into broader marketing expressions.

📝 Enhancement Note: The "Why You Might Be a Good Fit" section provides crucial context that the role is not for pure visual or brand designers and requires a candidate comfortable with defining problems. The "This Might Not Be The Right Fit If..." section explicitly rules out candidates with 7+ years of experience or those seeking only senior-level individual contributor roles without craft expectations, reinforcing the mid-level nature of this position.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory, showcasing end-to-end product design processes.

• Must include examples of user flows, interaction design, component development, and visual quality across multiple shipped consumer-facing projects.

• Demonstrations of contributions to design systems, including component building, pattern documentation, and considerations for scale, are highly valued.

• Case studies should clearly articulate the problem, the design process, the rationale behind decisions, and the impact of the solutions. Process Documentation:

• Examples of how you have translated complex workflows into intuitive user experiences.

• Evidence of conducting user research and using findings to drive design decisions.

• Demonstrations of how you have built and maintained components and patterns that scale across a user experience.

• Examples of design reviews conducted and how feedback was incorporated to strengthen the work.

📝 Enhancement Note: The emphasis on a portfolio demonstrating "end-to-end product design" and "shipped consumer-facing work" is critical. Candidates should prepare case studies that highlight their problem-solving process, user research integration, and the tangible impact of their designs. The explicit mention of AI tools in the qualifications suggests that candidates should also be prepared to discuss how they integrate these tools into their workflow.

💵 Compensation & Benefits

Salary Range: $90,000.00 – $110,000.00 per year (National pay range for the USA).

Benefits:

• Comprehensive medical, dental, and vision insurance.

• Unlimited Paid Time Off (PTO).

• 401(k) plan.

• Stock options.

• Bonuses.

Working Hours: Standard 40 hours per week, with potential for flexibility depending on project needs and team collaboration.

📝 Enhancement Note: The provided salary range is specific to the US national average. Actual compensation will be adjusted based on the candidate's geographic market, experience, skills, and qualifications. The inclusion of stock options and bonuses suggests a startup environment where employees can share in the company's success.

🎯 Team & Company Context

🏢 Company Culture

Industry: Healthcare Technology (HealthTech) / Consumer Health. Fabric is focused on rebuilding how people access and navigate healthcare, indicating a mission-driven approach.

Company Size: Based on LinkedIn data (if available) or inferred from the mid-level role and startup-like benefits (stock options), Fabric is likely a growing startup or scale-up company, possibly in the 50-250 employee range. This implies a dynamic, fast-paced environment.

Founded: Not specified in the provided data, but the focus on rebuilding healthcare suggests a modern, innovative company.

Team Structure:

• The Product Designer will be part of a cross-functional product team, likely reporting to a Head of Product, Design Lead, or Senior Product Manager.

• Close collaboration with Product Managers, Software Engineers, Clinical SMEs, and potentially Brand/Marketing teams is expected.

• The team structure is likely agile and iterative, with a focus on rapid development and continuous improvement. Methodology:

• Data-driven decision-making, informed by user research and product analytics.

• Agile development methodologies (e.g., Scrum, Kanban) are likely employed for product development.

• Emphasis on iterative design and continuous feedback loops.

• Integration of AI tools to enhance design velocity and strategic thinking.

Company Website: fabricmc.net (inferred from domain_derived)

📝 Enhancement Note: The company's mission to "rebuild how people access and navigate healthcare" is a significant cultural indicator. Candidates should be passionate about improving healthcare experiences and comfortable with the complexities of a regulated industry. The size and stage of the company will influence the pace, level of autonomy, and opportunities for impact.

📈 Career & Growth Analysis

Operations Career Level: This is a mid-level Product Designer role, positioned to grow into a senior individual contributor role. It offers broad design ownership and the opportunity to shape key areas of the D2C journey.

Reporting Structure: The designer will likely report to a senior leader within the product or design function, working closely with Product Managers and Engineering leads on specific product initiatives.

Operations Impact: The role has a direct impact on the member experience, influencing user acquisition, engagement, and retention. By making healthcare navigation intuitive and easy, the designer contributes directly to the company's mission and business objectives.

Growth Opportunities:

• Skill Advancement: Opportunity to deepen expertise in user research, design systems, and complex domain design (healthcare).

• Leadership Development: Potential to lead design for significant product areas, mentor junior designers, and influence product strategy.

• Career Progression: Clear path to a Senior Product Designer role, with potential for specialization or management tracks within the design organization as Fabric scales.

• Industry Exposure: Gaining valuable experience in the HealthTech sector, a rapidly growing and impactful industry.

📝 Enhancement Note: The role is explicitly designed for growth, with the company seeking someone who can "grow into a senior designer over time." This implies a supportive environment for professional development and a willingness to invest in the candidate's long-term career.

🌐 Work Environment

Office Type: While TELECOMMUTE and remote_derived are true, the ai_work_arrangement is "On-site". This suggests a primary office location in New York City, with a focus on in-person collaboration. The environment is likely modern, collaborative, and designed to foster innovation.

Office Location(s): New York City, New York, USA. Specific office address not provided.

Workspace Context:

• Expect a collaborative workspace where designers regularly interact with product managers, engineers, and other stakeholders.

• Access to modern design tools and technology, including advanced Figma capabilities and AI-powered design software.

• Opportunities for brainstorming, design sprints, and cross-functional problem-solving sessions.

• The environment is likely fast-paced and mission-oriented, typical of a growing HealthTech company.

Work Schedule: The standard work schedule is 40 hours per week. While the role is primarily on-site, some flexibility may be available, but candidates should expect to be present in the NYC office for core collaboration.

📝 Enhancement Note: Clarification on the exact remote/hybrid policy is essential, given the conflicting signals. Candidates should inquire about the expected in-office days and the rationale behind the on-site preference for a role flagged as telecommute.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a brief call with a recruiter to assess basic qualifications and cultural fit.

• Portfolio Review & Design Challenge: A more in-depth session where candidates present their portfolio, discuss their design process, and potentially tackle a design challenge relevant to Fabric's product. This is where the application of AI tools will be scrutinized.

• Team Interviews: Interviews with Product Managers, Engineers, and potentially other designers to assess collaboration skills, product thinking, and domain understanding.

• Executive/Leadership Interview: A final interview with senior leadership to discuss strategic thinking, alignment with company mission, and long-term potential.

Portfolio Review Tips:

• Showcase Impact: Clearly articulate the problem you solved, your process, and the tangible outcomes or impact of your design solutions. Use metrics where possible.

• Demonstrate Process: Walk through your design thinking – from research and ideation to iteration and final execution. Highlight how you handled ambiguity and complexity.

• Highlight AI Integration: Be prepared to discuss specific examples of how you've used AI tools (Figma features, Claude, etc.) to improve your workflow, accelerate ideation, or enhance design outcomes. Provide concrete examples of prompts or use cases.

• Focus on Consumer-Facing & Healthcare: Tailor your presentation to emphasize relevant experience, especially any work in consumer products or regulated industries like healthcare.

• Craft and Scale: Show examples of your visual craft, interaction design, and how you contribute to or build scalable design systems.

Challenge Preparation:

• Be ready for a design exercise that mirrors real-world problems Fabric faces in member experience or healthcare navigation.

• Practice articulating your thought process clearly and concisely, especially under time pressure.

• Prepare to discuss trade-offs and justify your design decisions based on user needs, business goals, and technical constraints.

• Anticipate questions about how you handle feedback and ambiguity.

📝 Enhancement Note: The interview process will heavily scrutinize the candidate's portfolio and their ability to articulate their design process, especially concerning AI tool usage and user research. Preparing specific case studies that highlight these aspects will be crucial.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for UI design, prototyping, and collaboration. Mastery of its features, including AI capabilities, is expected.

• AI Design Tools: Explicitly mentioned are Figma's AI features, Claude, Cursor, and Claude Code. Candidates should be proficient in using these for various design tasks.

• Prototyping Tools: Figma's native prototyping, potentially supplemented by other tools if needed for advanced interactions.

Analytics & Reporting:

• While not explicitly listed, experience with product analytics tools (e.g., Google Analytics, Amplitude, Mixpanel) and data visualization platforms would be beneficial for understanding user behavior and measuring design impact. CRM & Automation:

• Not directly relevant to the Product Designer role, but understanding how designs translate into user journeys within CRM or marketing automation platforms can be a plus.

📝 Enhancement Note: The explicit mention of AI tools is a key differentiator. Candidates should be prepared to discuss their practical application and benefits in their design workflow. Familiarity with design system tools and collaboration platforms is also implied.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of healthcare members.

• Impact-Driven: Focus on creating tangible improvements in how people access and navigate healthcare.

• Innovation: Embracing new technologies, including AI, to solve complex problems and enhance user experiences.

• Collaboration: Working effectively across diverse teams (product, engineering, clinical) to achieve shared goals.

• Agility & Iteration: A willingness to adapt, learn, and iterate quickly in a dynamic environment.

Collaboration Style:

• Highly collaborative, with a strong emphasis on cross-functional teamwork.

• Open to constructive feedback and design reviews to foster continuous improvement.

• Transparent communication regarding design decisions, challenges, and progress.

• A culture of shared ownership for product outcomes.

📝 Enhancement Note: The company's mission to improve healthcare access and navigation is central to its culture. Candidates should demonstrate a genuine interest in this domain and align with values of user advocacy, innovation, and collaborative problem-solving.

⚡ Challenges & Growth Opportunities

Challenges:

• Healthcare Domain Complexity: Navigating the intricate regulations, workflows, and sensitive nature of healthcare data and user needs.

• Balancing Ambiguity and Structure: Working in a dynamic startup environment where problems may not be fully defined, requiring proactive definition and solutioning.

• Scaling Design Systems: Ensuring design consistency and efficiency as the product suite and user base grow.

• Integrating AI Effectively: Leveraging AI tools thoughtfully to enhance, not replace, human design expertise and strategic thinking.

Learning & Development Opportunities:

• Domain Expertise: Deep dive into the HealthTech sector, understanding its unique challenges and opportunities.

• Advanced Design Skills: Opportunities to hone skills in complex user flows, accessibility, and inclusive design for diverse user populations.

• AI Tool Mastery: Becoming an expert in leveraging cutting-edge AI tools for design productivity and innovation.

• Career Advancement: Clear pathways for growth into senior roles and potential leadership positions.

📝 Enhancement Note: The challenges presented are typical of a growing tech company in a complex industry. The growth opportunities are tied to both professional skill development and career progression within Fabric.

💡 Interview Preparation

Strategy Questions:

• "Tell me about a time you translated a complex workflow into a simple user experience." (Prepare a case study from your portfolio.)

• "How have you used AI tools in your design process to achieve better outcomes or increase efficiency? Provide specific examples." (Be ready to detail your AI tool usage.)

• "Describe a situation where you had to define a problem that wasn't clearly scoped. How did you approach it?" (Highlight your product thinking and ambiguity handling.)

• "How do you approach user research, and how do you ensure research findings directly influence your design decisions?" (Focus on your research methodology and impact.) Company & Culture Questions:

• "What interests you about Fabric's mission to improve healthcare navigation?" (Research their mission and articulate your alignment.)

• "How do you approach collaboration with product managers and engineers, especially when there are differing opinions?" (Emphasize your communication and negotiation skills.)

• "How would you contribute to building and scaling our design system?" (Discuss your experience with design systems and scalability.) Portfolio Presentation Strategy:

• Structure: Start with an overview of Fabric and the role, then dive into 2-3 key case studies. Conclude with a summary of your skills and fit.

• Content: For each case study, clearly outline the problem, your role, your process (research, ideation, iteration, final design), the challenges faced, and the impact achieved.

• AI Integration: Explicitly call out where and how AI tools were used in each case study and what benefits they provided.

• Engagement: Be prepared to answer in-depth questions about your design choices, trade-offs, and the rationale behind them.

📝 Enhancement Note: Candidates should prepare to showcase their ability to integrate AI tools into their design workflow. Demonstrating a user-centered approach, strong product thinking, and excellent communication skills will be paramount.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application and portfolio through the provided link on jobs.gem.com.

• Portfolio Customization: Tailor your portfolio to highlight 2-3 of your strongest consumer-facing projects, emphasizing your end-to-end design process, user research integration, and any experience relevant to healthcare or complex workflows. Be sure to include specific examples of your AI tool usage.

• Resume Optimization: Ensure your resume clearly articulates your 3-6 years of experience, proficiency in Figma and AI design tools, and any experience with design systems or regulated industries. Use keywords from the job description.

• Interview Preparation: Practice presenting your portfolio, focusing on explaining your design decisions, process, and the impact of your work. Prepare to discuss your experience with user research and how you handle ambiguity.

• Company Research: Thoroughly research Fabric, its mission, its products, and its target audience. Understand the challenges and opportunities in the HealthTech space.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.