Senior Product Designer

📍 Job Overview

Job Title: Senior Product Designer

Company: Nexthink

Location: Madrid, Spain; Lausanne, Switzerland

Job Type: Full-time

Category: Product Design / User Experience

Date Posted: 2026-06-08T12:59:16.81

Experience Level: 5-10 Years

Remote Status: Hybrid

🚀 Role Summary

• Lead the definition and execution of user experiences for new and existing product features within a leading Digital Employee Experience (DEX) management software company.

• Drive product innovation by collaborating closely with cross-functional agile teams, including developers and product managers, to translate complex user needs into intuitive and effective design solutions.

• Craft detailed wireframes and interactive prototypes to effectively communicate design concepts and interaction flows, ensuring a consistent and aesthetically pleasing user experience across enterprise applications.

• Engage directly with customers and end-users through research and testing to gather insights, validate design decisions, and ensure the product meets evolving user expectations and business objectives.

• Contribute to the enhancement and expansion of the company's design system, working alongside visual designers to maintain consistency and scalability across the product suite.

📝 Enhancement Note: The role is identified as "Senior Product Designer" with a stated experience requirement of 7+ years, aligning with a mid-to-senior level individual contributor role. The emphasis on "complex enterprise applications" and "technical products" signifies a focus on B2B SaaS environments, requiring a strong understanding of intricate workflows and professional user needs rather than consumer-facing design. The hybrid work model suggests a need for strong self-management and communication skills.

📈 Primary Responsibilities

• Architect the end-to-end user experience for new product capabilities, from initial concept through to final implementation, ensuring alignment with business goals and user needs.

• Develop high-fidelity wireframes, interactive prototypes, and detailed user flows to articulate complex interaction models and design solutions for enterprise-grade software.

• Conduct user research, including interviews and usability testing, with customers and internal stakeholders to gather critical insights and validate design hypotheses.

• Collaborate effectively within agile development teams, participating in sprint planning, backlog refinement, and design reviews to ensure seamless integration of UX/UI design.

• Partner with product management to define product strategy and roadmap from a user-centered perspective, ensuring that design decisions are data-informed and aligned with market opportunities.

• Advocate for design best practices and user-centered design principles throughout the product development lifecycle, influencing product direction and team strategy.

• Contribute to and help maintain the company's design system, ensuring consistency, scalability, and efficiency in design and development efforts.

• Explore and integrate emerging design technologies, such as AI-assisted design tools, to optimize the design workflow and enhance ideation and prototyping capabilities.

📝 Enhancement Note: The responsibilities highlight a blend of strategic design thinking and hands-on execution. The emphasis on "complex enterprise applications" and "technical products" suggests the need for a designer experienced in B2B SaaS environments, where user workflows can be intricate and the impact on business operations is significant. The requirement to "spend time meeting customers and users" underscores the importance of user research and customer empathy in this role.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Design, Human-Computer Interaction (HCI), Cognitive Science, or a related field, or equivalent professional experience. Experience:

• Minimum of 7 years of professional experience in Product Design, User Experience (UX) Design, Interaction Design, or a closely related role, with a strong portfolio showcasing relevant work.

• Proven experience designing complex enterprise applications, demonstrating an understanding of business workflows and professional user needs, is a mandatory requirement.

• Experience in developing and maintaining design system components within Figma is highly desirable. Required Skills:

• Expert proficiency in Figma: Demonstrated ability to leverage Figma for wireframing, prototyping, design system management, and collaborative design workflows.

• User-Centered Design Methodology: Deep understanding and practical application of UX principles, user research techniques, and usability testing.

• Wireframing & Prototyping: Ability to create clear, effective wireframes and interactive prototypes to communicate design intent and user flows.

• Enterprise Application Design: Proven experience designing for complex B2B software applications, understanding technical constraints and professional user requirements.

• Strong Communication & Presentation Skills: Ability to articulate design rationale, present solutions effectively to diverse stakeholders, and negotiate design decisions.

Preferred Skills:

• Familiarity with AI-assisted design tools and workflows (e.g., Figma Make, code-to-design features) and practical experience in utilizing them to accelerate design processes.

• Experience with visual design principles and collaboration with visual designers.

• Knowledge of agile development methodologies and experience working within agile teams.

• Basic understanding of technical product development processes.

• Fluency in French is considered an advantage.

📝 Enhancement Note: The "Technical background or experience designing technical products is a plus" and "Experience designing complex enterprise applications (not just websites) is a must" are critical differentiators. This implies the need for a designer who can grasp technical concepts and design for users in professional, often complex, IT environments, rather than purely consumer-facing applications. The explicit mention of Figma as expert-level and the preference for AI-assisted design tools indicate a forward-thinking design team.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a diverse range of user-centered design solutions for complex enterprise applications.

• Demonstrations of your ability to tackle intricate user problems and translate them into elegant, functional, and aesthetically pleasing designs.

• Case studies that clearly articulate the problem, your design process, the solutions you developed, and the impact of your work (quantifiable metrics are highly valued).

• Examples of your proficiency with Figma, including its advanced features for prototyping, component management, and collaborative workflows.

• Evidence of your contribution to or experience with design systems, highlighting how you've ensured consistency and scalability. Process Documentation:

• Detailed case studies that illustrate your end-to-end design process, from user research and ideation through to wireframing, prototyping, user testing, and handoff.

• Documentation of how you've collaborated with cross-functional teams (developers, product managers) to bring designs to life.

• Examples of how you've leveraged user feedback and data to iterate on designs and improve user experience.

• Demonstrations of your approach to problem-solving for complex technical challenges within a product.

📝 Enhancement Note: The emphasis on "complex enterprise applications" and "user-centered design solutions" means the portfolio should highlight B2B SaaS projects. Case studies should detail the entire design process, not just final mockups, and ideally include evidence of user research, problem-solving for technical complexities, and measurable impact. Proficiency in Figma should be evident throughout the portfolio.

💵 Compensation & Benefits

Salary Range:

• Based on industry benchmarks for a Senior Product Designer with 7+ years of experience in a high-cost-of-living European city like Madrid or Lausanne, the estimated annual salary range is €65,000 - €95,000 gross. This range can vary significantly based on specific experience, negotiation, and precise location within the listed cities.

• For Madrid, the range might lean towards the lower end due to cost of living differences compared to Lausanne. For Lausanne, the range would likely be at the higher end or potentially exceed it. Benefits:

• Permanent Employment Contract

• Competitive Compensation Package

• Hybrid Work Model: Balancing office and remote work for flexibility.

• Flexible Working Hours: Allowing for better work-life integration.

• Unlimited Vacation: In addition to 25 days of holidays, offering significant personal time off.

• 3 Company-Paid Volunteer Days: Supporting community engagement.

• Free Access to an On-site Fitness Centre: Promoting employee well-being.

• Public Transport Travel Card Reimbursement: Encouraging sustainable commuting.

• French Classes Reimbursement: Supporting language development for roles in Lausanne.

• On-site Amenities: Including fresh fruit, cookies, and soft drinks.

• Regular Company and Team Events: Fostering team cohesion and company culture.

• Referral Bonuses: For successfully referring new hires.

• Relocation Package: Offered to international candidates to ease the transition. Working Hours:

• Standard full-time role, typically around 40 hours per week, with flexible hours to accommodate work-life balance and operational needs.

📝 Enhancement Note: The salary range is estimated based on the role's seniority, the specified experience level (7+ years), and the locations (Madrid and Lausanne). Lausanne, Switzerland, generally has a higher cost of living and corresponding salary expectations than Madrid, Spain. The benefits package is extensive and includes unique offerings like unlimited vacation and relocation support, which are attractive for senior talent.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software, specifically Digital Employee Experience (DEX) Management. Nexthink is a leader in this niche, providing IT leaders with insights to improve employee digital experiences.

Company Size: Nexthink has over 1,200 employees globally, indicating a medium-to-large enterprise structure with established processes but still maintaining a dynamic and innovative culture.

Founded: Nexthink was founded with a mission to provide IT with unprecedented insight into employee digital experiences. Its dual headquarters in Lausanne, Switzerland, and Boston, Massachusetts, reflect its international growth and strategic approach.

Team Structure:

• The Senior Product Designer will be part of the Product organization, specifically within the User Experience (UX) department.

• This role involves close collaboration with Product Managers, Developers across multiple agile teams, and Visual Designers.

• The structure likely supports cross-functional collaboration, with the UX team working closely with Product and Engineering to define and deliver features. Methodology:

• Nexthink operates with agile methodologies, emphasizing iterative development and close collaboration between product, design, and engineering.

• The company is data-driven, using real-time analytics and employee feedback to inform product development and improvements.

• A strong focus on customer engagement is evident, with the expectation for designers to interact directly with users to understand their needs and test solutions.

Company Website: https://www.nexthink.com/

📝 Enhancement Note: The company description highlights Nexthink's leadership in the Digital Employee Experience (DEX) market. This context is crucial for a Product Designer, as it means the role is focused on B2B enterprise software designed to enhance productivity and satisfaction for IT departments and their end-users. The company's global presence and hybrid work model suggest a modern, flexible, and internationally-minded work environment.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Product Designer role, signifying a position of significant responsibility and expertise. It is beyond an entry-level or mid-level position, requiring a proven track record and the ability to operate with a high degree of autonomy.

Reporting Structure: The role reports to a lead within the User Experience department, likely a Head of UX or Design Lead. Collaboration will be extensive with Product Managers and Engineering leads within specific agile product teams.

Operations Impact: The Senior Product Designer's impact is directly tied to the usability, effectiveness, and adoption of Nexthink's enterprise software. By improving the digital employee experience, the designer contributes to customer satisfaction, retention, and the overall value proposition of Nexthink's DEX platform. This influence extends to driving product strategy and innovation.

Growth Opportunities:

• Leadership in Design: Potential to grow into a Design Lead or Manager role, mentoring junior designers and shaping design strategy.

• Specialization: Opportunity to deepen expertise in specific areas of DEX, enterprise application design, or emerging technologies like AI-assisted design.

• Cross-Functional Influence: Develop stronger product management and technical collaboration skills, potentially leading to product management or technical lead roles.

• Industry Expertise: Become a recognized expert in the Digital Employee Experience domain, speaking at conferences or contributing to industry thought leadership.

📝 Enhancement Note: The "Senior" title implies a path towards leadership or deep specialization. The emphasis on enterprise applications and DEX within a competitive tech landscape suggests that growth opportunities will involve mastering complex problem-solving and strategic product thinking, rather than just executing visual designs.

🌐 Work Environment

Office Type: Nexthink offers a hybrid work model, indicating a blend of in-office collaboration and remote work flexibility. The office environments in both Madrid and Lausanne are designed to foster collaboration and innovation.

Office Location(s):

• Madrid, Spain: Located in a vibrant city, accessible for commuters.

• Lausanne, Switzerland: Office situated near the Prilly-Malley train station, with views of Lake Geneva, providing an attractive and convenient workspace.

• The hybrid model suggests employees will spend a portion of their week in the office and the remainder working remotely. Workspace Context:

• Collaborative Spaces: The office is likely equipped with meeting rooms, common areas, and potentially dedicated design collaboration zones to support teamwork.

• Technology & Tools: Employees will have access to the necessary hardware, software, and network infrastructure to perform their roles effectively, including expert-level Figma access and other design/collaboration tools.

• Team Interaction: Regular opportunities for in-person and virtual interaction with design, product, and engineering teams to foster a cohesive working environment.

Work Schedule:

• The standard work week is approximately 40 hours, with flexible hours offered. This allows designers to manage their schedules effectively, balancing deep work sessions with collaborative meetings and personal commitments.

📝 Enhancement Note: The hybrid work model is a key aspect of the environment. For a Senior Product Designer, this requires strong self-discipline, effective remote communication skills, and the ability to transition between focused individual work and collaborative team sessions. The specific mention of office locations and amenities in Lausanne provides concrete details for candidates considering that region.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or Recruiter call to assess basic qualifications, cultural fit, and interest in the role and company.

• Portfolio Presentation & Technical Interview: A dedicated session where the candidate presents their portfolio, discusses their design process, and answers technical questions related to UX/Product Design, Figma, and enterprise application design. This is often with the hiring manager and/or senior design team members.

• Cross-Functional Interviews: Meetings with Product Managers and Engineering leads to assess collaboration skills, understanding of development processes, and ability to work within agile teams.

• Hiring Manager/Team Lead Interview: A final discussion to evaluate overall fit, strategic thinking, and alignment with team objectives.

Portfolio Review Tips:

• Focus on Enterprise Complexity: Select case studies that clearly demonstrate your experience with complex enterprise applications. Highlight the challenges specific to B2B software and how you addressed them.

• Showcase Figma Expertise: Ensure your portfolio examples are either created in Figma or clearly indicate your advanced proficiency with the tool. Demonstrate your understanding of Figma's features for collaboration, prototyping, and design system management.

• Detail Your Process: For each case study, walk through your entire design process. Explain your problem-solving approach, user research methods, iterative design steps, and how you measured success.

• Quantify Impact: Whenever possible, include metrics and data that demonstrate the positive impact of your design solutions on user behavior, business goals, or product adoption.

• Tailor to Nexthink: Research Nexthink's product and target users. Frame your experience and case studies to highlight how your skills align with their specific needs in the DEX space.

Challenge Preparation:

• Be prepared for a design exercise that might involve solving a specific UX problem related to enterprise software or the DEX domain. This could be a take-home assignment or an in-session exercise.

• Practice articulating your design decisions clearly and concisely, focusing on the "why" behind your choices.

• Be ready to discuss your experience with AI-assisted design tools and how you envision them impacting your workflow.

📝 Enhancement Note: The interview process likely involves a strong emphasis on portfolio review and discussion, given the nature of design roles. Candidates should prepare to articulate their design process in detail, especially concerning enterprise applications and Figma proficiency. The mention of AI-assisted design tools suggests this may be a topic of discussion or even part of a potential design challenge.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Expert-level proficiency required for wireframing, prototyping, UI design, and design system management. This will be the core design tool.

• Prototyping Tools: Beyond Figma's native capabilities, familiarity with tools like InVision, Axure, or similar for more advanced interactive prototyping may be beneficial.

• User Research Platforms: Experience with tools for conducting user interviews, usability testing, and surveys (e.g., UserTesting.com, Maze, Lookback) is expected.

Analytics & Reporting:

• While not a direct tool for the designer, familiarity with analytics platforms (e.g., Google Analytics, Mixpanel, Amplitude) used for tracking user behavior and product performance is advantageous for understanding user data and measuring design impact. CRM & Automation:

• Understanding of how CRM systems (e.g., Salesforce) and automation tools impact user journeys and business processes can provide valuable context for enterprise application design.

📝 Enhancement Note: Figma is explicitly called out as an expert-level requirement. The emphasis on "enterprise applications" suggests that designers may also need to understand the technical underpinnings of software, or at least how their designs will be implemented within a complex technical architecture. Familiarity with AI-assisted design tools is also a preferred skill.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of the end-user, driving design decisions based on empathy and user research.

• Collaboration: A strong emphasis on teamwork, open communication, and cross-functional partnership with Product Management, Engineering, and other stakeholders.

• Innovation & Continuous Learning: A culture that encourages exploration of new design approaches, tools (like AI-assisted design), and technologies to stay at the forefront of the industry.

• Ownership & Accountability: A mindset of taking responsibility for design outcomes, from concept to implementation, and driving projects to successful completion.

• Excellence & Quality: A dedication to delivering high-quality, aesthetically pleasing, and functionally robust design solutions for complex enterprise applications.

Collaboration Style:

• Agile & Iterative: Working within agile teams means a collaborative, iterative approach to design and development, with frequent feedback loops.

• Cross-Functional Integration: Designers are expected to work closely with Product Managers to define requirements and strategy, and with Developers to ensure feasible and accurate implementation of designs.

• Open Feedback Culture: A willingness to give and receive constructive feedback on designs to foster continuous improvement and shared learning.

📝 Enhancement Note: The company culture emphasizes collaboration, user-centricity, and innovation. For a Senior Product Designer, this translates to an environment where their input is valued, they are expected to actively contribute to product strategy, and they will work closely with engineering and product teams within an agile framework.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complexity: Mastering the design of intricate enterprise applications with numerous features, user roles, and workflows requires significant problem-solving and strategic thinking.

• Balancing User Needs and Business Goals: Effectively translating diverse user needs and technical constraints into designs that also meet ambitious business objectives.

• Staying Ahead of Technology: Keeping pace with evolving design tools, methodologies (especially AI-assisted design), and the specific technical landscape of DEX.

• Remote/Hybrid Collaboration: Effectively collaborating and maintaining strong relationships with distributed team members and stakeholders in a hybrid work environment.

Learning & Development Opportunities:

• Deepen DEX Expertise: Become a subject matter expert in Digital Employee Experience, a growing and critical field.

• Master AI-Assisted Design: Gain hands-on experience and develop best practices for leveraging AI tools in the design process.

• Mentorship & Leadership: Opportunities to mentor junior designers, lead design initiatives, and potentially move into design leadership roles.

• Industry Exposure: Engage with industry trends, potentially through conferences, workshops, or contributions to the design community.

📝 Enhancement Note: The primary challenges revolve around the complexity inherent in enterprise software design and the need to adapt to new technologies like AI. Growth opportunities are aligned with becoming a specialist in the DEX domain and potentially moving into leadership positions, leveraging the senior-level experience gained.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you designed a complex enterprise application. What were the key challenges, and how did you overcome them?" (Focus on your process, problem-solving, and Figma usage.)

• "How do you approach user research for B2B software? Walk us through a recent project where user feedback significantly influenced your design." (Emphasize customer engagement and data-driven iteration.)

• "How would you balance the needs of different user personas within a single enterprise application, considering varying technical skills and job functions?" (Showcase your ability to manage complexity and user segmentation.)

• "What is your experience with design systems? How have you contributed to or utilized them to ensure consistency and efficiency?" (Highlight your understanding of scalable design.) Company & Culture Questions:

• "What interests you about Nexthink and the Digital Employee Experience space?" (Research Nexthink's product, mission, and the DEX market.)

• "How do you see AI-assisted design tools impacting the future of product design, and how have you experimented with them?" (Prepare to discuss your familiarity with tools like Figma Make.)

• "Describe your ideal collaboration with Product Managers and Engineers. How do you ensure alignment and effective communication in an agile environment?" (Focus on cross-functional teamwork.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly outline the problem, your role, the design process, your specific contributions (especially with Figma), the solutions, and the outcomes (quantified if possible).

• Highlight Figma Mastery: Be ready to show specific examples within Figma that demonstrate your advanced skills, such as complex component structures, interactive prototypes, or collaborative features.

• Emphasize Enterprise Context: Frame your projects within the context of enterprise software – discuss technical constraints, business impact, and professional user needs.

• Be Ready for Live Design: While not always the case, be prepared for a potential live Figma exercise or a discussion about how you would approach a specific design problem during the interview.

📝 Enhancement Note: Interview preparation should strongly focus on articulating the design process for complex enterprise applications, showcasing Figma expertise, and demonstrating an understanding of the DEX market. Candidates should be ready to discuss their experience with AI-assisted design tools and how they approach cross-functional collaboration in an agile setting.

📌 Application Steps

To apply for this Senior Product Designer position:

• Submit your application through the provided link on the SmartRecruiters platform.

• Curate Your Portfolio: Select 2-3 of your strongest case studies that best represent your experience designing complex enterprise applications. Ensure these examples clearly demonstrate your end-to-end design process, your problem-solving skills, and your proficiency with Figma.

• Tailor Your Resume: Highlight your 7+ years of experience, specific skills in UX/Product Design, Interaction Design, Figma expertise, and any experience with enterprise software or design systems. Use keywords from the job description.

• Prepare Your Presentation: Practice walking through your portfolio case studies, focusing on clear communication, articulating your design rationale, and quantifying impact where possible. Be ready to discuss your approach to user research and collaboration.

• Research Nexthink: Understand their product, the DEX market, and their company culture. Prepare thoughtful questions to ask the interviewer about the team, the product roadmap, and the design challenges.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.