Product Designer

📍 Job Overview

Job Title: Product Designer

Company: CreatorIQ

Location: London, England, United Kingdom

Job Type: FULL_TIME

Category: Product Design / GTM Operations Support

Date Posted: 2026-04-16T00:00:00

Experience Level: Mid-Senior Level (4+ years)

Remote Status: Hybrid

🚀 Role Summary

• Drive end-to-end product design ownership, from ideation and rapid prototyping to shipping features and iterating based on performance metrics.

• Act as the Design Lead within a product trio, collaborating closely with Product Management and Engineering to define and shape product strategy and execution.

• Focus on simplifying complex enterprise workflows, removing user friction, and enhancing the overall platform user experience for B2B SaaS clients.

• Contribute to the evolution and maintenance of the company's Design System, ensuring speed, consistency, and scalability across the product suite.

• Conduct user research and usability testing to gather critical insights that directly inform product development and user-centric improvements.

📝 Enhancement Note: While the title is "Product Designer," the emphasis on B2B SaaS, enterprise problems, workflow simplification, and collaboration within product trios strongly suggests a role with significant GTM (Go-To-Market) and revenue operations alignment. The designer will be instrumental in creating user experiences that directly impact sales enablement, customer success, and overall platform adoption, making their role critical to efficient GTM operations.

📈 Primary Responsibilities

• Lead the design process for new features and product enhancements, taking ownership from initial concept sketches through to final shipped product and post-launch analysis.

• Serve as the primary design voice within cross-functional product teams (Product, Engineering, Design), influencing product strategy and roadmap decisions.

• Partner with Product Managers to define research plans, conduct user interviews, synthesize findings, and translate insights into actionable design solutions.

• Collaborate closely with engineering teams throughout the development lifecycle to ensure high-quality implementation that aligns with design intent and user needs.

• Maintain and evolve the company's Design System, ensuring it serves as a robust foundation for rapid iteration, consistency, and scalability across the CreatorIQ platform.

• Design intuitive user interfaces and seamless user flows that address complex B2B enterprise challenges and improve operational efficiency for users.

• Execute rapid prototyping to visualize and test design concepts, and conduct usability testing to validate design decisions with target users.

• Identify opportunities for product improvement beyond assigned tickets, proactively challenging assumptions and contributing to strategic product direction.

• Champion user-centric design principles and advocate for user needs throughout the product development process.

📝 Enhancement Note: The responsibilities highlight a senior-level individual contributor role. The emphasis on "taking real ownership," "shaping what we build and why," and "looking beyond tickets" indicates a need for proactive strategic thinking and a deep understanding of how design impacts business outcomes, particularly within a B2B SaaS context. This aligns with operations roles that require strategic problem-solving and process improvement.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating equivalent experience and a deep understanding of design principles is essential.

Experience: Minimum of 4 years of experience in B2B SaaS product design, UX design, or a closely related role where product strategy and user experience were core responsibilities.

Required Skills:

• Proven expertise in UX/UI design patterns and best practices, with the ability to discern when to adhere to established patterns and when to innovate.

• Proficiency in rapid user flow mapping and fast prototyping to quickly visualize and iterate on design concepts.

• Demonstrated ability to clearly articulate design decisions and rationale.

• Experience working within Agile development squads and collaborating effectively with engineers.

• Foundational understanding of front-end technologies (HTML, CSS, JavaScript) to ensure designs are technically feasible and grounded in reality.

• Excellent written and verbal communication skills, with a strong emphasis on clear and effective asynchronous communication.

• Deep commitment to solving real user problems and a focus on delivering impactful user experiences over purely aesthetic design.

• High degree of curiosity, self-motivation, low ego, and a proactive "can-do" attitude, demonstrated by a willingness to take on diverse responsibilities.

Preferred Skills:

• Experience contributing to or maintaining Design Systems.

• Familiarity with influencer marketing or creator economy platforms.

• Experience with user research methodologies and conducting usability testing.

• A portfolio that showcases a strong track record of shipping successful B2B SaaS products and solving complex enterprise challenges.

📝 Enhancement Note: The requirement for B2B SaaS experience and understanding front-end tech fundamentals is crucial for this role. The "low-ego" and "allergic to 'that's not my job'" traits are particularly important for operations-aligned roles, emphasizing a collaborative and adaptable mindset necessary for cross-functional problem-solving.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing a minimum of 4 years of B2B SaaS product design work.

• Demonstrations of end-to-end design ownership, from initial problem identification and user research to final shipped features.

• Case studies that clearly articulate complex enterprise problems, the design process undertaken, and the resulting impact on user workflows and business metrics.

• Prototypes and user flows that illustrate intuitive navigation and efficient task completion within a SaaS environment.

• Examples of contributions to or maintenance of Design Systems, demonstrating an understanding of scalability and consistency.

Process Documentation:

• Case studies should detail the process of conducting user research, synthesizing findings, and translating them into design solutions.

• Documentation should clearly outline the approach to usability testing, including methodology, participant recruitment, and analysis of results.

• Showcase the process of evolving or maintaining a Design System, including component design, documentation, and adoption strategies.

• Demonstrate the workflow for collaborating with engineers, including handoff processes and ongoing feedback loops.

📝 Enhancement Note: The emphasis on "shaping what we build and why" and "taking real ownership" means the portfolio should go beyond just showing final UI. It needs to demonstrate strategic thinking, problem-solving, and the ability to influence product direction through design. For operations-minded candidates, highlighting how their design work simplifies processes or improves efficiency for users will be key.

💵 Compensation & Benefits

Salary Range: £53,704 - £60,417 GBP per year.

Benefits:

• Generous paid time off: 25 days of vacation, plus floating and set holidays.

• Paid parental leave.

• Wellness allowance and various stipends for home office setup, cell phone, internet, and mental wellness.

• Comprehensive healthcare coverage, including mental health support, physical therapies, dental, vision, and cancer coverage.

• Stock options as part of an equity-sharing program.

• Professional development stipend to support continuous learning and skill enhancement.

Working Hours: Standard 40 hours per week, with flexibility for asynchronous work. Occasional later calls may be required to accommodate distributed global teams.

📝 Enhancement Note: The salary range provided is specific and aligns with mid-senior level Product Designer roles in London. The extensive list of benefits, including wellness and professional development stipends, indicates a company that invests in employee well-being and growth, which is attractive to operations professionals who value continuous improvement and work-life harmony.

🎯 Team & Company Context

🏢 Company Culture

Industry: Creator Economy / Influencer Marketing Software (SaaS). CreatorIQ operates within the rapidly evolving creator economy, providing enterprise-grade solutions for brands and agencies to manage influencer marketing campaigns. This context means the product design will influence how businesses interact with creators and leverage digital influence for growth.

Company Size: CreatorIQ is a growing company, indicated by its recognition as a Fastest-Growing Company in North America for four consecutive years and its global presence. This suggests a dynamic environment with opportunities for impact but also the need for structured processes to manage growth.

Founded: CreatorIQ was founded with a mission to make businesses more human and humans more impactful, operating in a flexible work model that blends in-person and remote work to foster collaboration and innovation.

Team Structure:

• The Product Design role is embedded within a "Product Trio" (Product Manager, Engineering Lead, Designer), fostering tight-knit collaboration and shared ownership.

• Designers will work with distributed teams globally, implying a need for strong asynchronous communication and collaboration protocols.

Methodology:

• Design is user-centric, with a strong emphasis on talking to users, running usability tests, and gathering insights to drive product improvements.

• The company values a "low-ego" environment, encouraging collaboration and a focus on solving user problems rather than individual accolades.

• Design System maintenance indicates a commitment to efficiency, consistency, and scalability in product development.

Company Website: https://www.creatoriq.com/

📝 Enhancement Note: CreatorIQ's focus on the creator economy and influencer marketing places it at the intersection of marketing, technology, and social media. For a Product Designer, this means understanding how businesses leverage digital influence and content, which has strong ties to GTM strategy and marketing operations. The company's values ("be intentional, pursue excellence every day, embrace the journey together, and be a good human") suggest a culture that values thoughtful execution and teamwork, important for operations roles.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior Product Designer, indicating a level of autonomy and strategic input. It's a key individual contributor role that requires not just execution but also leadership within a product team and influence over product strategy. The emphasis on "shaping what we build and why" and "looking beyond tickets" points to a role that offers significant growth potential beyond pure design execution, moving into product strategy and operational impact.

Reporting Structure: While not explicitly stated, a Senior Product Designer typically reports to a Head of Design, Design Manager, or potentially a VP of Product. Within the "Product Trio," they will work closely with Product Managers and Engineering Leads, forming a core development unit.

Operations Impact: The Product Designer's work directly impacts the usability, efficiency, and adoption of CreatorIQ's platform. By simplifying workflows and removing friction for B2B clients, the designer contributes to increased customer satisfaction, reduced churn, improved sales enablement, and more effective GTM operations. Their designs can directly influence how efficiently clients can manage creator campaigns, impacting their ROI and, by extension, CreatorIQ's success.

Growth Opportunities:

• Design Leadership: Potential to grow into a Lead Product Designer, mentoring junior designers, and taking on larger, more strategic product initiatives.

• Product Strategy: Opportunity to deepen involvement in product strategy, research planning, and roadmap definition, leveraging design insights to guide business direction.

• Specialization: Development of expertise in enterprise SaaS design, the creator economy, or specific areas of the CreatorIQ platform, becoming a subject matter expert.

• Cross-functional Influence: Enhanced ability to influence broader GTM and product development strategies through demonstrated design leadership and impact.

📝 Enhancement Note: The "Growth Opportunities" are framed to appeal to operations professionals by emphasizing strategic influence, process improvement, and leadership potential, aligning with a career path that values impact beyond individual task completion.

🌐 Work Environment

Office Type: CreatorIQ operates a hybrid work model, suggesting a blend of remote flexibility and in-office collaboration. This allows for focused individual work while also facilitating team cohesion and spontaneous idea generation.

Office Location(s): While the role is primarily remote within the UK, the company has offices in London, suggesting potential for in-person collaboration days or team events in London. The company also has global offices in Los Angeles, Austin, New York, San Francisco, Manila, and Warsaw.

Workspace Context:

• Collaborative Environment: The "Product Trio" model and emphasis on collaboration encourage a dynamic, team-oriented workspace, whether in person or virtual.

• Tools & Technology: Designers will have access to industry-standard design tools and will work within a tech stack that supports B2B SaaS development, likely including robust collaboration and communication platforms for distributed teams.

• Operations Focus: The workspace supports an operations-minded approach, valuing efficiency, clear communication (especially asynchronous), and data-driven decision-making informed by user research.

Work Schedule: A standard 40-hour work week is expected, with significant flexibility. The emphasis on asynchronous communication means that while core hours might exist for critical meetings, much of the work can be done on a schedule that suits individual productivity and work-life balance, provided deliverables are met.

📝 Enhancement Note: The hybrid and flexible nature of the work environment, coupled with the explicit mention of asynchronous communication, aligns well with the operational efficiency and autonomy that many operations professionals seek.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter will likely review applications and portfolios, looking for alignment with the core requirements, especially B2B SaaS experience and a strong portfolio.

• Hiring Manager/Team Interview: This stage will involve deeper discussion of your experience, design process, and problem-solving skills. Expect questions about your approach to user research, prototyping, and collaboration.

• Design Challenge/Portfolio Presentation: You may be asked to present a case study from your portfolio or complete a small design exercise. This is an opportunity to showcase your strategic thinking, design methodology, and communication skills. Focus on articulating the "why" behind your design decisions.

• Cross-functional Interviews: Interviews with Product Managers and Engineering Leads to assess collaboration style, technical understanding, and cultural fit within the "Product Trio."

• Final Interview: Potentially with a senior leader (e.g., Head of Product, VP of Design) to discuss overall strategic alignment and long-term potential.

Portfolio Review Tips:

• Focus on Impact: Don't just show pretty screens. Clearly articulate the problem you solved, your process, your role, the constraints, and the measurable outcomes or learnings. Quantify impact where possible (e.g., improved conversion rates, reduced task completion time).

• Showcase B2B SaaS: Highlight projects that demonstrate experience with complex workflows, enterprise users, and B2B SaaS challenges.

• Detail Your Process: Explain your decision-making at each stage – research, ideation, prototyping, testing, iteration. Show how you collaborated with stakeholders.

• Design System Contribution: If applicable, clearly explain your role in developing, maintaining, or contributing to a design system, emphasizing its impact on efficiency and consistency.

• Storytelling: Frame your projects as compelling stories that demonstrate your ability to think strategically and solve problems effectively.

Challenge Preparation:

• Understand the Business: Research CreatorIQ, its mission, its clients, and its position in the creator economy. Understand the types of problems their users might face.

• Practice Articulation: Be ready to clearly explain your design process, rationale, and how your work drives business value. Practice explaining complex ideas concisely.

• Focus on Collaboration: If given a challenge, think about how you would collaborate with Product and Engineering, and be prepared to discuss that.

📝 Enhancement Note: The emphasis on "shaping what we build and why" and "looking beyond tickets" means interviewers will be assessing strategic thinking and problem-solving. Candidates should be prepared to discuss how their design decisions align with business objectives and improve operational efficiency for users.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Proficiency in industry-standard tools such as Figma (highly probable given modern SaaS development), Sketch, Adobe Creative Suite (Illustrator, Photoshop), and prototyping tools (e.g., InVision, ProtoPie, or Figma's built-in capabilities).

• User Research & Testing: Experience with tools like UserTesting.com, Maze, Lookback, or other platforms for remote usability testing and qualitative data collection.

• Collaboration & Communication: Slack, Zoom, Google Workspace (Docs, Sheets, Slides), Notion (as indicated by their Notion page link for benefits), and project management tools like Jira or Asana for Agile workflow integration.

Analytics & Reporting:

• Familiarity with product analytics tools (e.g., Amplitude, Mixpanel, Pendo) to understand user behavior, track feature adoption, and measure the impact of design changes.

CRM & Automation:

• While not a direct user of CRM/automation tools for their daily tasks, an understanding of how CRM and marketing automation platforms are used by B2B clients and impact their workflows is beneficial for designing integrated experiences.

📝 Enhancement Note: Given the B2B SaaS context and the need to evolve a Design System, Figma is a highly probable primary tool. The emphasis on user research and analytics means familiarity with tools that capture and analyze user behavior is also important, aligning with an operations mindset focused on data-driven improvements.

👥 Team Culture & Values

Operations Values:

• Be Intentional: Design decisions should be purposeful, aligned with user needs and business goals, avoiding arbitrary choices.

• Pursue Excellence Every Day: Strive for high-quality design execution, continuous learning, and incremental improvements in product and processes.

• Embrace the Journey Together: Foster a collaborative spirit, working closely with Product and Engineering to achieve shared goals, valuing teamwork over individual effort.

• Be a Good Human: Demonstrate empathy, respect, and integrity in all interactions, contributing to a positive and supportive work environment.

• Focus on What's Important: Prioritize tasks and design efforts that deliver the most significant value to users and the business, maintaining focus on core objectives.

Collaboration Style:

• Product Trio Integration: Work tightly integrated within Product, Engineering, and Design, sharing ownership and decision-making.

• Asynchronous Communication: Emphasis on clear, thoughtful documentation and communication that minimizes unnecessary meetings, allowing for flexibility and global team coordination.

• Feedback Culture: Openness to giving and receiving constructive feedback to drive continuous improvement in design and product development.

• Proactive Engagement: Encouraged to challenge assumptions, spot opportunities, and contribute to strategic discussions, rather than passively executing tasks.

📝 Enhancement Note: These values directly translate to an operations-friendly environment. "Be Intentional" and "Focus on What's Important" align with process optimization and efficiency. "Embrace the Journey Together" and "Be a Good Human" speak to the collaborative, cross-functional nature of operations roles.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of B2B Enterprise Problems: Designing for intricate, multi-faceted enterprise workflows requires deep user understanding and the ability to simplify without losing critical functionality. This requires a methodical, operations-like approach to problem-solving.

• Balancing Design System with Innovation: Maintaining consistency through the Design System while still allowing for creative solutions and new feature development can be a delicate balance.

• Distributed Team Collaboration: Effectively communicating and collaborating with global teams across time zones requires strong asynchronous communication skills and proactive effort to ensure alignment.

• Evolving Industry Landscape: The creator economy and influencer marketing space are dynamic, requiring designers to stay abreast of new trends, technologies, and user behaviors.

Learning & Development Opportunities:

• Deep Dive into Creator Economy: Opportunity to become an expert in the nuances of the creator economy and influencer marketing, understanding the business drivers and user needs.

• Advanced Design Strategy: Develop skills in influencing product strategy, leading research initiatives, and contributing to long-term product vision.

• Mentorship and Leadership: Potential to mentor junior designers and grow into leadership roles, guiding design direction for key product areas.

• Industry Best Practices: Continuous exposure to best practices in B2B SaaS design, Agile methodologies, and design system management.

📝 Enhancement Note: Framing challenges and growth opportunities in terms of problem-solving complexity, strategic involvement, and continuous learning resonates with an operations professional's desire for impactful work and career development.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex B2B SaaS problem you solved. What was your approach, what was the outcome, and what did you learn?" (Focus on your process, user research, and quantifiable impact).

• "How do you balance maintaining a Design System with the need to innovate and introduce new features?" (Demonstrate understanding of scalability vs. flexibility).

• "How do you approach collaboration with Product Managers and Engineers? Walk me through your process for a recent feature you shipped." (Highlight communication, async methods, and Agile integration).

Company & Culture Questions:

• "What interests you about CreatorIQ's mission and the creator economy?" (Research the company and its values).

• "How do you prefer to work within a distributed team environment?" (Emphasize your experience with async communication and collaboration).

• "How do you ensure your designs are user-centric and solve real problems?" (Discuss your research and testing methodologies).

Portfolio Presentation Strategy:

• Structure: For each case study, clearly define the problem, your role, the process, the solutions, and the impact/learnings. Use visuals effectively.

• Quantify Impact: Whenever possible, use data to demonstrate the success of your designs (e.g., improved adoption, reduced errors, increased efficiency).

• Explain the "Why": Be prepared to articulate the rationale behind every major design decision.

• Showcase Collaboration: Mention how you worked with Product and Engineering, and how feedback influenced your designs.

• Tailor to B2B: Emphasize projects that demonstrate your ability to handle complex enterprise workflows and B2B SaaS challenges.

📝 Enhancement Note: The interview preparation advice is geared towards demonstrating strategic thinking, problem-solving capabilities, and a collaborative, operations-minded approach, which is crucial for roles that bridge design and business/revenue operations.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on Ashby.

• Customize Your Resume: Highlight experience in B2B SaaS product design, UX/UI patterns, user research, prototyping, and collaboration within Agile teams. Quantify achievements where possible.

• Curate Your Portfolio: Select 2-3 strong case studies that demonstrate end-to-end ownership, complex problem-solving for B2B enterprise users, and measurable impact. Ensure your portfolio clearly shows your process and how you collaborate.

• Prepare Your Narrative: Be ready to articulate your design philosophy, your approach to user-centricity, and how you contribute to team success, especially in a distributed/hybrid environment. Practice presenting your portfolio with a focus on strategic impact.

• Research CreatorIQ: Understand their mission, their target audience, their values, and recent company news. Consider how your design skills can specifically address their business objectives and user needs.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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