Product Designer

📍 Job Overview

Job Title: Product Designer

Company: Clera

Location: European Union (Remote)

Job Type: Full-Time

Category: Product Design / GTM Operations Support

Date Posted: 2026-09-08

Experience Level: Mid-Senior Level (4-6+ years)

Remote Status: Fully Remote

🚀 Role Summary

• Drive product innovation and user experience excellence for Clera's trust infrastructure platform.

• Develop and maintain a robust, modular design system to ensure consistency and scalability across all product touchpoints.

• Design and optimize complex, multi-step onboarding and customer journeys with a keen focus on conversion rate optimization (CRO).

• Collaborate closely with engineering and product teams to translate intricate financial and compliance workflows into intuitive, user-friendly experiences.

• Contribute to shaping a data-driven design culture that prioritizes iterative improvement through A/B testing and user feedback.

📝 Enhancement Note: While the title is "Product Designer," the description emphasizes building "trust infrastructure for businesses globally, turning complex financial and compliance workflows into intuitive, conversion-focused experiences." This indicates a strong intersection with Go-To-Market (GTM) operations, particularly in customer onboarding and conversion optimization, making it relevant for operations professionals looking to understand the user-facing aspects of GTM technology. The emphasis on design systems and collaboration with engineering also aligns with operational efficiency in product development.

📈 Primary Responsibilities

• Architect, build, and meticulously maintain a modular, scalable design system that serves as the foundation for both live product implementations and rapid prototyping in Figma.

• Design end-to-end user journeys and complex, multi-step onboarding flows, specifically adapting them to modular customer requirements for B2B SaaS clients.

• Implement a conversion-focused design methodology, actively measuring, testing, and iterating on all stages of the user experience to maximize conversion rates and user success.

• Develop high-fidelity prototypes rapidly and systematically to validate design hypotheses quickly and gather actionable feedback from real customers.

• Foster a strong, collaborative partnership with front-end and back-end engineers, ensuring designs are translated accurately and efficiently into production-ready code.

• Actively contribute to establishing and evolving design culture, setting high standards for the team to facilitate effective scaling and consistent quality.

• Analyze user behavior and performance data to identify friction points and opportunities for UX/UI improvements within the platform's core workflows.

• Document design decisions, trade-offs, and learnings comprehensively to facilitate knowledge sharing and continuous improvement within the product and engineering teams.

📝 Enhancement Note: The responsibilities highlight a deep involvement in conversion optimization and user journey design within a B2B SaaS context, which are critical components of GTM operations. The focus on building and maintaining a design system also speaks to operational efficiency and scalability in product development.

🎓 Skills & Qualifications

Education: A Bachelor's degree in Design, HCI, Computer Science, or a related field, or equivalent practical experience.

Experience: 4 to 6+ years of professional experience in product design, with a significant portion dedicated to complex B2B SaaS products, enterprise tools, fintech solutions, or compliance-focused platforms.

Required Skills:

• Design Systems: Proven experience in building, maintaining, and scaling modular design systems for consistency across platforms and tools like Figma.

• Figma Proficiency: Expert-level command of Figma for design system creation, component management, and sophisticated prototyping.

• Conversion Optimization & A/B Testing: Demonstrated ability to design for conversion, with experience in setting up and iterating based on A/B test results and user analytics.

• Complex Workflow Design: Expertise in designing multi-step onboarding flows and intricate user journeys for business-critical processes.

• Systems Thinking: A strong capacity for designing interconnected, scalable solutions rather than isolated features or screens.

• B2B SaaS/Fintech/Compliance Experience: Direct experience designing for regulated industries or complex enterprise software environments.

• Analytical Rigor: Ability to approach user interactions and journeys as testable hypotheses, utilizing data to drive design decisions.

• Engineering Collaboration: Track record of effective collaboration with engineering teams, ensuring seamless design-to-development handoffs.

• Clear Communication: Excellent verbal and written communication skills for documenting design decisions and articulating trade-offs.

• Ambiguity Navigation: Comfort and effectiveness in working within ambiguous environments and driving projects forward.

Preferred Skills:

• Experience with identity verification (KYC) workflows.

• Familiarity with designing for financial compliance and regulatory requirements.

• Experience with user research methodologies and usability testing.

• Understanding of front-end development principles (HTML, CSS, JavaScript) to inform design feasibility.

📝 Enhancement Note: The emphasis on B2B SaaS, fintech, and compliance, coupled with conversion optimization and A/B testing, strongly suggests a role that impacts GTM efficiency and customer acquisition/retention strategies. The requirement for systems thinking and analytical rigor is crucial for operations roles.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Design System Showcase: Detailed examples of building and maintaining a modular design system, demonstrating its application across various product components and user interfaces. This should include examples of component libraries, style guides, and how the system ensures consistency.

• Complex Journey Design: Case studies illustrating the design of multi-step onboarding flows or complex customer journeys. These should highlight the problem, your design process, the solutions implemented, and the impact (e.g., conversion rate improvements, reduced drop-off).

• Conversion Optimization Examples: Specific instances where your design decisions directly led to measurable improvements in conversion rates, user engagement, or task completion. Quantifiable results are essential.

• Prototyping & Iteration: Demonstrations of rapid prototyping in Figma, showcasing how you used prototypes for user validation and iterative design refinement.

• Cross-functional Collaboration: Evidence of close collaboration with engineering and product teams, potentially including examples of design specifications, API considerations, or joint problem-solving sessions.

Process Documentation:

• Workflow Mapping & Optimization: Showcase examples of how you mapped out complex user workflows and applied design thinking to optimize them for efficiency and conversion.

• Data-Driven Iteration: Provide examples of how you used data (analytics, A/B test results) to inform design iterations and improve user experience metrics.

• Systemic Design Approach: Illustrate your systems thinking through examples of how you ensured scalability, maintainability, and interconnectedness within your designs and design system.

📝 Enhancement Note: For a role like this, a portfolio is critical for demonstrating practical application of design principles to business outcomes. Operations professionals often need to demonstrate similar capabilities through process documentation and case studies of efficiency improvements.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Product Designer with 4-6+ years of experience in a remote, EU-based role within the B2B SaaS/Fintech sector, the estimated salary range is €70,000 - €95,000 annually. This range accounts for the specialized skills in conversion optimization, design systems, and complex workflow design required for this position.

Benefits:

• Comprehensive Health Coverage: Access to leading health insurance plans, potentially including dental and vision, with options tailored for remote employees.

• Generous Paid Time Off: A robust vacation policy, sick leave, and public holidays to ensure work-life balance.

• Remote Work Stipend: A budget for setting up an ergonomic and productive home office environment.

• Professional Development Budget: Funds allocated for courses, conferences, workshops, and certifications to support continuous learning and skill advancement in product design and related fields.

• Stock Options/Equity: Opportunity to participate in the company's growth through stock options or equity grants.

• Pension/Retirement Plan: Contributions to a retirement savings plan.

• Team Retreats & Offsites: Opportunities for in-person team building and collaboration, typically held annually or semi-annually.

Working Hours: 40 hours per week, with flexibility to accommodate EU timezone working requirements. Core collaboration hours will be established to ensure effective teamwork across different EU regions.

📝 Enhancement Note: The salary estimate is based on typical compensation for experienced Product Designers in the European tech market, adjusted for the specialized requirements and the remote nature of the role. Benefits are inferred based on standard offerings for well-funded tech companies, particularly those with a remote-first culture.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, specifically focused on B2B SaaS within the FinTech and Compliance sectors. Clera is building "trust infrastructure," suggesting a focus on security, compliance, and identity verification for businesses.

Company Size: Clera is a growing startup, indicated by the "third designer" comment. This suggests a dynamic, fast-paced environment where individuals can have a significant impact.

Founded: Founded relatively recently (implied by being a startup with a remote-first team and seeking to establish design culture), likely within the last 5-10 years, focusing on modernizing financial and compliance workflows.

Team Structure:

• The design team is small and growing, currently seeking its third designer. This implies a highly collaborative environment with direct access to leadership and significant influence on design direction.

• The role will be part of a remote-first engineering and product organization, necessitating strong asynchronous communication skills and cross-functional collaboration.

• Designers will work closely with product managers and engineering teams, forming integrated squads focused on specific product areas or customer journeys. Methodology:

• Data-Driven Design: A core tenet is applying analytical rigor to design, treating user interactions as testable hypotheses. This involves heavy use of A/B testing and performance metrics.

• Systems-Oriented Development: Emphasis on building modular and scalable systems, both in the design system and the overall product architecture, to ensure long-term maintainability and efficiency.

• Agile & Iterative Development: The nature of a startup and the emphasis on rapid prototyping and testing suggests an agile development process with frequent iterations based on feedback and data.

Company Website: https://www.getclera.com/

📝 Enhancement Note: The company's focus on "trust infrastructure" and "financial and compliance workflows" positions them in a critical, high-growth area of B2B SaaS. This context is vital for understanding the operational significance of the design role in building secure and compliant user experiences.

📈 Career & Growth Analysis

Operations Career Level: This role sits at a Mid-Senior to Senior level for Product Design. It requires substantial experience (4-6+ years) in complex B2B SaaS environments, specifically focusing on design systems, conversion optimization, and intricate workflows. The "third designer" aspect means the individual will play a foundational role in establishing design practices.

Reporting Structure: The designer will likely report to a Head of Product, Lead Designer, or potentially directly to a co-founder in a smaller startup setting. They will work closely with product managers and engineering leads.

Operations Impact: The designer's work directly impacts Clera's Go-To-Market (GTM) strategy by:

• Improving Conversion Rates: Optimizing onboarding flows directly affects customer acquisition and revenue.

• Enhancing Customer Experience: Intuitive designs for complex compliance and financial workflows reduce churn and improve customer satisfaction.

• Driving Product Scalability: A robust design system ensures faster development cycles and consistent product quality as the company grows, which is a key operational efficiency driver.

• Reducing Support Load: Clear and intuitive interfaces can decrease the need for customer support, an operational cost saving.

Growth Opportunities:

• Lead Design Initiatives: As one of the early designers, there's a strong potential to lead design efforts, define the design roadmap, and mentor future hires.

• Deepen Specialization: Opportunity to become a subject matter expert in designing for regulated industries (FinTech, Compliance, Identity Verification).

• Influence Product Strategy: Direct involvement in shaping the product's direction and competitive edge through user-centric design.

• Transition to Management: Potential to grow into a Design Manager role as the team expands.

• Broader Operations Involvement: By focusing on conversion and user success in complex workflows, there's an opportunity to gain deep insights into GTM operations and impact business metrics directly.

📝 Enhancement Note: The role offers significant growth potential, not just within design but also in understanding and influencing critical GTM operational aspects like customer acquisition and efficiency.

🌐 Work Environment

Office Type: Fully remote. This means the work environment is primarily home-based, requiring self-discipline and effective remote collaboration tools.

Office Location(s): Candidates must be available to work within EU timezone hours. This implies the company is based in or has significant operations within the European Union, and remote employees are expected to align their working hours accordingly.

Workspace Context:

• Asynchronous Communication: Reliance on tools like Slack, email, and project management software for communication and collaboration, with an emphasis on clear, concise written updates.

• Digital Collaboration Tools: Extensive use of Figma for design, prototyping, and design system management. Tools like Miro or similar for collaborative whiteboarding and ideation.

• Data & Analytics Access: Access to product analytics platforms and A/B testing tools to inform design decisions and measure impact.

• Cross-Functional Interaction: Regular interaction with product managers, engineers, and potentially customer success or sales teams to gather requirements and feedback.

Work Schedule: Standard full-time hours (40 hours/week) with flexibility, provided work is completed within EU timezone hours to facilitate team collaboration. This allows for focused deep work sessions and participation in necessary meetings.

📝 Enhancement Note: The remote-first nature and EU timezone requirement are critical logistical points for candidates. The emphasis on asynchronous communication and digital tools is standard for modern remote operations.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with a recruiter or hiring manager to assess basic qualifications, cultural fit, and understanding of the role's context.

• Portfolio Review & Design Challenge: Candidates will present their portfolio, focusing on relevant case studies demonstrating design systems, complex workflows, and conversion optimization. A design challenge may be assigned, focusing on a specific problem related to Clera's product space.

• Technical/Team Interviews: Discussions with product managers and engineers to evaluate technical skills, systems thinking, collaboration style, and understanding of the product's technical constraints.

• Final Interview: A conversation with senior leadership (e.g., Head of Product, CEO/Co-founder) to discuss strategic vision, cultural alignment, and long-term impact.

Portfolio Review Tips:

• Curate for Relevance: Select 2-3 case studies that most directly showcase your experience with design systems, complex B2B SaaS workflows, and conversion optimization.

• Structure for Impact: For each case study, clearly articulate the problem, your role, your process (discovery, ideation, design, testing, iteration), the solutions you implemented, and the measurable outcomes (quantify whenever possible).

• Highlight Systems Thinking: Explicitly demonstrate how your designs are scalable, interconnected, and part of a larger system. Discuss your approach to modularity and component-based design.

• Emphasize Data & Iteration: Show how you used data, user feedback, and A/B testing to inform your design decisions and drive improvements.

• Prepare for Questions: Be ready to discuss trade-offs, challenges encountered, and how you collaborated with engineers.

Challenge Preparation:

• Understand the Domain: Research Clera's product, the FinTech/Compliance industry, and typical user pain points in onboarding and identity verification.

• Focus on Process: Demonstrate a structured approach to problem-solving, even if the final solution is conceptual. Articulate your thought process clearly.

• Consider Business Impact: Frame your solutions in terms of how they would improve conversion, user experience, or operational efficiency for Clera.

📝 Enhancement Note: The interview process emphasizes practical application and strategic thinking, mirroring how operations roles often involve problem-solving and demonstrating impact. A strong portfolio is crucial for showcasing these capabilities.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core tool for design system creation, UI design, and prototyping. Proficiency is essential.

• Design System Management Tools: Familiarity with tools or methodologies for documenting and managing design system components and guidelines (e.g., Zeroheight, Storybook integration).

• Prototyping Tools: Advanced use of Figma's prototyping features, potentially supplemented by specialized prototyping tools if needed.

Analytics & Reporting:

• Product Analytics Platforms: Experience with tools like Amplitude, Mixpanel, or similar for tracking user behavior, identifying friction points, and measuring feature adoption.

• A/B Testing Platforms: Familiarity with platforms like Optimizely, VWO, or in-house A/B testing frameworks to experiment with design variations and measure conversion impact.

• Data Visualization Tools: Ability to interpret data visualizations and potentially contribute to dashboard creation (e.g., Tableau, Looker) to communicate insights.

CRM & Automation:

• While not directly a CRM role, understanding how user journeys within a CRM or related GTM platforms (e.g., Hubspot, Salesforce, customer onboarding platforms) are influenced by design is beneficial.

• Project Management Tools: Proficiency in tools like Jira, Asana, or Trello for managing design tasks and collaborating with engineering teams.

📝 Enhancement Note: The technology stack heavily emphasizes tools that support data-driven design and efficient product development, aligning with operational principles of measurement and optimization.

👥 Team Culture & Values

Operations Values:

• Data-Driven Decision Making: A strong emphasis on using data, analytics, and A/B testing to validate hypotheses and drive design choices, ensuring solutions are effective and measurable.

• Systems Thinking & Scalability: Commitment to building robust, modular, and scalable design systems and product architectures that support long-term growth and maintainability.

• User-Centricity with Business Acumen: Deep empathy for the user, combined with a strong understanding of business goals, particularly conversion rates and customer success in complex B2B environments.

• Collaboration & Transparency: Open communication and a collaborative spirit, working closely with engineering, product, and other stakeholders to achieve shared goals.

• Iterative Improvement: A mindset of continuous learning and refinement, embracing feedback and data to constantly enhance the product experience.

Collaboration Style:

• Cross-functional Integration: Designers are embedded within product squads, working daily with engineers and product managers.

• Asynchronous First: While collaboration is key, the remote-first nature necessitates effective asynchronous communication and documentation.

• Feedback Loops: A culture that encourages constructive feedback on designs and processes to foster collective improvement.

• Shared Ownership: Team members are encouraged to take ownership of their work and contribute to the overall product strategy and design culture.

📝 Enhancement Note: The emphasis on data, systems, and collaboration reflects a mature operational approach to product development, where design is integrated into the business strategy for efficiency and growth.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Workflows: Designing intuitive experiences for intricate financial and compliance processes requires deep problem-solving and a strong understanding of user needs in regulated environments.

• Balancing Design System and Innovation: Maintaining a consistent design system while allowing for innovation and new feature development can be challenging.

• Remote Collaboration: Effectively collaborating and building team cohesion in a fully remote setting requires proactive communication and deliberate team-building efforts.

• Data Interpretation: Translating raw data and A/B test results into actionable design insights requires strong analytical skills.

Learning & Development Opportunities:

• Specialization in Regulated Industries: Deepen expertise in FinTech, compliance, and identity verification design, a high-demand niche.

• Leadership in Design: Opportunity to shape the design function and mentor new team members as the company scales.

• Impact on GTM Metrics: Gain invaluable experience in directly influencing conversion rates and customer acquisition through design, a key skill for operations professionals.

• Advanced Design System Practices: Learn and implement cutting-edge techniques for building and managing scalable design systems.

• Cross-functional Exposure: Develop a strong understanding of engineering processes and product strategy through close collaboration.

📝 Enhancement Note: The challenges and growth opportunities are framed to highlight how this role can develop skills relevant to both specialized design and broader operational effectiveness.

💡 Interview Preparation

Strategy Questions:

• "How would you approach designing a new multi-step onboarding flow for a business needing to verify its identity and compliance status?" (Focus on process, user segmentation, data points, error handling, conversion optimization).

• "Describe a time you had to balance the needs of a design system with the requirement for a new, innovative feature. What was your approach and outcome?" (Focus on trade-offs, system flexibility, technical feasibility).

• "How do you ensure your designs are not only user-friendly but also drive specific business outcomes like conversion or retention?" (Focus on metrics, A/B testing, user journey mapping, business goals alignment). Company & Culture Questions:

• "What interests you most about Clera's mission to build trust infrastructure for businesses?" (Demonstrate research and alignment with company vision).

• "How would you contribute to building and evolving a design culture within a remote-first, early-stage startup?" (Focus on proactive contributions, collaboration, standard-setting).

• "How do you collaborate with engineers to ensure a smooth design-to-development handoff and address technical constraints?" (Focus on communication, documentation, problem-solving). Portfolio Presentation Strategy:

• Storytelling: Frame each case study as a narrative, guiding the interviewer through the problem, your journey, and the solution’s impact.

• Quantify Impact: Use numbers and data points wherever possible to demonstrate the success of your designs (e.g., "increased conversion by X%", "reduced drop-off by Y%", "improved task completion time by Z seconds").

• Show, Don't Just Tell: Use visual aids from your portfolio effectively. Walk through Figma prototypes or mockups to illustrate key design decisions and interactions.

• Connect to Clera's Needs: Explicitly tie your experience and case studies back to the requirements of the Product Designer role at Clera, particularly regarding design systems, complex workflows, and conversion optimization.

📝 Enhancement Note: These interview questions and preparation tips are designed to help candidates showcase their strategic thinking, problem-solving abilities, and operational mindset, which are highly valued in both design and operations roles.

📌 Application Steps

To apply for this Product Designer position:

• Submit your application through the provided link on Ashby.

• Portfolio Customization: Tailor your portfolio to highlight 2-3 key projects that best demonstrate your expertise in design systems, complex B2B SaaS workflows, and conversion optimization. Ensure clear articulation of problems, processes, solutions, and measurable results.

• Resume Optimization: Update your resume to prominently feature keywords such as "Product Design," "Design Systems," "Figma," "Conversion Optimization," "B2B SaaS," "Fintech," "Compliance," and "A/B Testing." Quantify achievements and responsibilities wherever possible.

• Prepare Your Narrative: Practice presenting your portfolio case studies, focusing on storytelling, data-driven outcomes, and your collaborative approach. Be ready to articulate your design process and strategic thinking.

• Company Research: Thoroughly research Clera, its mission, its product offerings (especially regarding trust infrastructure and compliance), and its market positioning. Understand the challenges of building trust in digital environments.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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