Product Designer

Ciklum
Full-timeKyiv, Ukraine

📍 Job Overview

Job Title: Product Designer

Company: Ciklum

Location: Ukraine

Job Type: Full time

Category: Product Design / GTM Operations Support

Date Posted: 2026-05-25T17:06:23

Experience Level: 2-5 Years

Remote Status: Remote OK

🚀 Role Summary

  • Spearhead the design and evolution of an Internal Management System, enhancing user experience for daily operational workflows and project management.

  • Transition from task execution to feature ownership, refining interfaces for complex project data and internal resources to optimize company-wide efficiency.

  • Act as a co-owner of an internal product, proactively identifying and solving friction points within internal project management and operational processes.

  • Drive UI/UX design initiatives, ensuring intuitive navigation and seamless interaction with critical internal tools and data.

📝 Enhancement Note: This role is positioned as a Product Designer but has significant implications for GTM Operations and internal process efficiency. The focus on an "Internal Management System" that serves as the "backbone of our company's project management and operational workflow" signifies a critical role in enabling sales, project delivery, and overall business operations. The emphasis on "optimizing the way our entire company works" and "solving their most complex business challenges" indicates this role directly impacts Go-To-Market (GTM) effectiveness and operational scalability.

📈 Primary Responsibilities

  • Core Feature Design: Develop user-centric interfaces for the Internal Management System (Web & Mobile), taking ownership of specific modules from initial wireframes to high-fidelity Figma outputs.

  • Internal Product Ownership: Proactively identify user pain points within internal project management workflows and propose actionable design solutions that enhance operational efficiency.

  • User Research & Analysis: Conduct user interviews, gather data from internal teams (sales, project management, operations), and analyze system interactions to understand user needs and inform design decisions.

  • Design Artifact Creation: Translate user insights into comprehensive design artifacts, including personas, journey maps, and wireframes, to align project teams and stakeholders on design direction.

  • UI Execution: Create clean, visually appealing UIs that adhere to internal brand standards and effectively communicate interaction and user flow concepts for critical operational tools.

  • Design System Contribution: Actively maintain and contribute to the internal Design System, ensuring consistency, scalability, and adherence to established design patterns across all management tools.

  • Cross-functional Collaboration: Partner closely with developers, product managers, and internal stakeholders to ensure designs are technically feasible and meet operational requirements, fostering continuous feedback loops.

  • Process Awareness & Improvement: Operate within an Agile workflow, actively suggesting improvements to the design-to-development handoff process to increase overall efficiency and reduce time-to-market for internal tools.

  • Support & Estimation: Assist in estimating design efforts for new internal initiatives or feature expansions, demonstrating an understanding of timelines, complexity, and resource allocation for operational projects.

📝 Enhancement Note: The responsibilities clearly indicate a dual focus on product design and operational process optimization. The emphasis on "Internal Product Ownership," "Research & Analysis" of internal teams, and "Process Awareness" suggests this role is integral to improving the efficiency and effectiveness of internal GTM and operational functions, not just a traditional product design role.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, HCI, Computer Science, or a related field, or equivalent practical experience.

Experience: 2+ years of hands-on experience in UI/UX design, with a specific focus on B2B SaaS, Enterprise-level systems, or internal operational platforms.

Required Skills:

  • UI/UX Design: Proven ability to design intuitive and engaging user interfaces for complex applications.

  • Figma Proficiency: Advanced skills in Figma, including Auto-layout, Component creation, Variants, and interactive Prototyping.

  • System Thinking: Strong understanding of design systems, their principles, and practical application across multiple products and platforms.

  • Wireframing & Prototyping: Expertise in creating low-fidelity wireframes and interactive prototypes to effectively communicate design concepts and user flows.

  • User Research: Experience conducting user interviews, usability testing, and analyzing user feedback to inform design decisions.

  • User Journey Mapping: Ability to map out user journeys to identify pain points and opportunities for improvement within operational workflows.

  • Agile Workflow: Familiarity with Agile methodologies and experience working within iterative development cycles.

  • English Communication: Fluent spoken and written English, with the ability to clearly articulate design decisions to technical and non-technical stakeholders.

  • Independence: Demonstrated ability to plan, prioritize, and execute tasks with minimal supervision, working effectively under general direction.

Preferred Skills:

  • Experience designing for internal management systems or business process tools.

  • Familiarity with data visualization techniques for complex datasets.

  • Understanding of front-end development principles (HTML, CSS, JavaScript) to facilitate collaboration with developers.

  • Experience in contributing to or managing a design system library.

  • Knowledge of project management methodologies and tools.

📝 Enhancement Note: The requirement for experience in "B2B SaaS or Enterprise/Internal systems" and the focus on an "Internal Management System" strongly suggests this role will involve designing for business-critical internal operations, including those that support Go-To-Market functions like sales operations, project management, and client success.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

  • Case Studies: Showcase 2-3 detailed case studies demonstrating end-to-end design process for complex B2B SaaS or enterprise/internal systems.

  • Problem-Solution Framing: Clearly articulate the business problem or operational challenge addressed, the user needs identified, and how your design solution effectively solved them.

  • Process Documentation: Illustrate your design process, including user research methodologies, wireframing, prototyping, UI design, and iteration based on feedback.

  • System Thinking Examples: Highlight examples where you applied or contributed to a design system, demonstrating consistency and scalability in your designs.

  • Figma Expertise: Include examples that showcase your proficiency in Figma, particularly features like Auto-layout, Component libraries, and interactive prototypes.

  • Impact Metrics: Where possible, quantify the impact of your designs, such as improvements in user efficiency, task completion rates, or reduction in user errors within operational workflows.

Process Documentation:

  • Workflow Design & Optimization: Demonstrate your ability to map and optimize complex user workflows, specifically those related to internal business operations or project management.

  • System Implementation Standards: Showcase how you ensure designs are technically feasible and scalable, considering integration with existing systems and adherence to design system guidelines.

  • Measurement & Performance Analysis: Explain how you gather feedback and measure the success of your designs post-implementation, focusing on user adoption and operational efficiency gains.

📝 Enhancement Note: For a role focused on an internal system that underpins company operations, a portfolio that emphasizes process optimization, efficiency gains, and the design of data-heavy, functional interfaces will be highly valued. Demonstrating an understanding of how design impacts operational workflows is key.

💵 Compensation & Benefits

Salary Range: €30,000 - €55,000 annually (estimated).

Benefits:

  • Strong Community: Work alongside top professionals in a friendly, open-door environment.

  • Growth Focus: Opportunity to take on large-scale projects with global impact and expand expertise in product engineering and operational systems.

  • Tailored Learning: Access to internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications.

  • Endless Opportunities: Explore diverse domains through internal mobility and gain hands-on experience with cutting-edge technologies.

  • Flexibility: Radical flexibility to work remotely or from an office, offering a choice that suits your lifestyle.

  • Comprehensive Care: Company-paid medical insurance, mental health support, and financial & legal consultations.

Working Hours: Standard full-time hours (approximately 40 hours per week), with flexibility in scheduling due to remote work options.

📝 Enhancement Note: Based on the role's requirements (2+ years of experience, Product Designer title, focus on B2B SaaS/Enterprise systems) and the location (Ukraine), a salary range of €30,000 - €55,000 annually is estimated. This range reflects mid-level product designer compensation in Ukraine, considering the specific technical skills and the critical nature of designing internal operational systems. The benefits package is comprehensive, focusing on professional development, well-being, and flexibility.

🎯 Team & Company Context

🏢 Company Culture

Industry: Custom Product Engineering / IT Services / Technology Consulting. Ciklum operates in a dynamic sector, supporting diverse clients from startups to multinational organizations, which requires adaptability and a forward-thinking approach. The company's focus on engineering technology that redefines industries suggests a culture of innovation and problem-solving.

Company Size: Over 4,000 employees globally. This signifies a large, established organization with mature processes but also opportunities for impact within specific teams. For an operations-focused design role, this size means the Internal Management System is critical for coordinating a large workforce.

Founded: Over 20 years ago. This indicates a stable company with deep industry experience and a proven track record. The longevity suggests a culture that values expertise, growth, and sustained client relationships.

Team Structure:

  • The Product Designer will likely be part of a dedicated product engineering team responsible for the Internal Management System, potentially working within a Product Management or Engineering department.

  • The reporting structure will likely be to a Product Design Lead, a Product Manager, or an Engineering Manager overseeing internal tools.

Methodology:

  • Data Analysis & Insights: Emphasis on gathering data from internal users and analyzing system interactions to understand user needs and drive design decisions.

  • Workflow Planning & Optimization: Focus on identifying friction points in internal workflows and designing solutions to improve efficiency and scalability.

  • Automation & Efficiency Practices: While not explicitly stated for the designer, the company's mission to "engineer technology that redefines industries" implies a strong underlying focus on efficiency and leveraging technology to automate processes. The designer's role will directly contribute to this by optimizing internal tools.

Company Website: https://www.ciklum.com/ (Note: The provided URL was for Oracle Cloud, so a general company URL is inferred.)

📝 Enhancement Note: Ciklum's positioning as a custom product engineering company implies a culture that values technical excellence, innovation, and problem-solving. The focus on an "Internal Management System" for a company of its size suggests a practical, results-oriented approach to internal operations, where design plays a crucial role in enabling efficiency and scalability.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level Product Designer, moving from "executing tasks to owning features." It requires initiative and a proactive approach to identifying and solving problems within the operational sphere. The scope extends beyond pure aesthetics to functional optimization of critical business systems.

Reporting Structure: The role reports to a manager within the internal product engineering team, likely a Product Design Lead or Product Manager. Collaboration will be extensive with development teams and internal stakeholders across various departments.

Operations Impact: The Product Designer's work directly impacts the efficiency and effectiveness of Ciklum's internal operations. By improving the Internal Management System, they enhance project management, resource allocation, operational workflows, and potentially support GTM functions by making internal processes smoother for sales, project delivery, and client management teams. This role is pivotal in ensuring the company can scale effectively and operate with maximum efficiency.

Growth Opportunities:

  • Specialization: Deepen expertise in designing complex enterprise/internal systems and contribute significantly to the evolution of a core company platform.

  • Leadership: Potential to grow into a Senior Product Designer role, leading feature initiatives or taking on more strategic product ownership responsibilities within the internal systems domain.

  • Cross-Functional Expertise: Develop a strong understanding of various internal business functions (project management, sales operations, etc.) by working closely with them, which can open doors to roles in product management or operations strategy.

  • Design System Mastery: Become a key contributor or owner of the internal design system, a highly valuable skill in enterprise design.

  • Skill Expansion: Opportunities to learn new technologies and methodologies through Ciklum's extensive learning and development programs.

📝 Enhancement Note: The growth trajectory for this role is significant, particularly for individuals interested in the intersection of design and operational efficiency. The ability to influence how a large company operates daily offers a unique learning and impact opportunity.

🌐 Work Environment

Office Type: Ciklum offers "radical flexibility," meaning the work environment can be remote or office-based. For office-based work, it implies a modern, collaborative workspace designed to foster teamwork and innovation, typical of tech companies.

Office Location(s): While the primary listing is Ukraine, Ciklum has a global presence. Specific office locations within Ukraine would typically offer amenities conducive to focused work and collaboration, such as meeting rooms, dedicated workspaces, and common areas.

Workspace Context:

  • Collaborative Environment: The "open-door policy" and emphasis on "One Team culture" suggest an environment where collaboration, brainstorming, and knowledge sharing are encouraged. This is crucial for a Product Designer working on complex internal systems.

  • Operations Tools & Technology: Access to industry-standard design tools (Figma), project management software, and internal communication platforms will be readily available to support the design process and collaboration.

  • Team Interaction: Opportunities for regular interaction with developers, product managers, and internal stakeholders through Agile ceremonies, design reviews, and informal discussions.

Work Schedule: Standard full-time hours (approx. 40 hours/week) with flexibility. This allows for effective participation in Agile ceremonies and cross-functional meetings while accommodating personal needs, which is beneficial for deep work required in design and analysis.

📝 Enhancement Note: The "radical flexibility" is a key differentiator, allowing candidates to choose their preferred work environment. This can be particularly attractive for operations professionals who may value focused work time achievable remotely or collaborative energy found in an office setting.

📄 Application & Portfolio Review Process

Interview Process:

  • Initial Screening: A recruiter will assess your resume and portfolio against the core requirements. Focus on highlighting your experience with internal systems or B2B SaaS and your proficiency with Figma.

  • Hiring Manager/Team Interview: This stage will likely involve a deeper dive into your experience, problem-solving skills, and understanding of design principles. Be prepared to discuss your design process and how you approach complex operational challenges.

  • Portfolio Presentation/Design Challenge: You may be asked to present a case study from your portfolio or complete a design challenge. This is your opportunity to showcase your end-to-end design thinking, Figma skills, and ability to articulate design decisions and their impact on operational efficiency.

  • Final Interview: This could involve meeting with senior leadership or key stakeholders from the internal systems team to assess cultural fit and strategic alignment.

Portfolio Review Tips:

  • Focus on Impact: Prioritize case studies that clearly demonstrate how your design work solved a specific problem, improved a process, or delivered tangible business value for an internal system or B2B product.

  • Showcase Process: Detail your approach to user research, problem definition, ideation, prototyping, and iteration. Explain the "why" behind your design decisions.

  • Figma Mastery: Ensure your portfolio effectively communicates your proficiency with Figma, including Auto-layout, components, and interactive prototyping.

  • Quantify Results: Whenever possible, include metrics or qualitative feedback that highlights the positive outcomes of your design work (e.g., increased user efficiency, reduced task completion time, improved data accuracy).

  • Tailor to the Role: Emphasize any experience you have with internal tools, enterprise systems, or complex data-heavy interfaces.

Challenge Preparation:

  • Understand the Context: If given a design challenge, thoroughly understand the problem statement and the context of an internal management system. Think about the users (internal employees) and their daily operational needs.

  • Process-Driven Approach: Demonstrate a structured approach to tackling the challenge, starting with problem definition, user needs, potential solutions, and then moving to design execution.

  • Time Management: Practice working efficiently within time constraints, as design challenges often have strict deadlines.

  • Articulate Decisions: Be ready to clearly explain your design choices, trade-offs considered, and how your solution addresses the core problem.

📝 Enhancement Note: The emphasis on an "Internal Management System" means interviewers will be looking for candidates who understand the unique needs of enterprise users and can design for functionality, efficiency, and data integrity, rather than solely focusing on user delight or acquisition metrics.

🛠 Tools & Technology Stack

Primary Tools:

  • Figma: The core design tool, requiring advanced proficiency in Auto-layout, Components, Variants, Prototyping, and collaborative features.

  • Design System Tools: Experience with tools or processes for maintaining and contributing to a design system (e.g., Figma libraries, Storybook, or similar).

Analytics & Reporting:

CRM & Automation:

  • No direct CRM/Automation tools are specified for the designer, but understanding how the Internal Management System might integrate with or support CRM processes (e.g., sales data, project tracking) would be advantageous for designing cohesive workflows.

📝 Enhancement Note: Proficiency in Figma is explicitly stated as a requirement. The role also implies a need to understand how designs integrate into a larger system architecture and potentially interact with data that informs operational reporting and CRM functions.

👥 Team Culture & Values

Operations Values:

  • Efficiency & Scalability: A core value will be designing solutions that make internal processes more efficient and capable of handling growth.

  • Data-Driven Decisions: Emphasizing the use of user research and system interaction data to inform design choices, ensuring solutions are grounded in reality.

  • Collaboration & Empowerment: Fostering a "One Team" culture where individuals are empowered to take initiative, share ideas, and work together across departments.

  • Innovation & Problem-Solving: A commitment to engineering meaningful solutions and tackling complex business challenges through creative and technical means.

  • User-Centricity (Internal Focus): Prioritizing the needs of internal employees as users to ensure the tools they use daily are effective and user-friendly.

Collaboration Style:

  • Cross-functional Integration: Actively partnering with development, product management, and internal department leads to ensure alignment and successful implementation of designs.

  • Agile & Iterative: Operating within an Agile framework, embracing iterative design cycles, and incorporating feedback from various stakeholders.

  • Feedback Exchange: A culture that encourages open feedback, constructive criticism, and continuous improvement of both the product and the design process.

  • Knowledge Sharing: Encouraging the sharing of best practices, design patterns, and learnings across the team and the wider organization.

📝 Enhancement Note: The company's emphasis on "engineering technology that redefines industries" and its "One Team culture" suggests a proactive, collaborative, and results-oriented environment where design is seen as a critical enabler of business success.

⚡ Challenges & Growth Opportunities

Challenges:

  • Designing for Internal Users: Understanding and catering to the specific, often task-oriented needs of internal employees, which differ from external consumer or B2B customer personas.

  • Complexity of Data: Effectively visualizing and interacting with complex, data-heavy interfaces within the Internal Management System to ensure clarity and usability.

  • Balancing Stakeholder Needs: Managing the diverse requirements and priorities of various internal departments using the system.

  • Driving Adoption: Encouraging and facilitating the adoption of new features and design improvements within a large organization.

  • Evolving System: Keeping pace with the evolving needs of the business and ensuring the design system and interfaces remain relevant and scalable.

Learning & Development Opportunities:

  • Specialized Design Skills: Deepen expertise in designing for enterprise applications, data visualization, and complex workflows.

  • Product Management Acumen: Gain a strong understanding of product strategy, roadmap planning, and stakeholder management through close collaboration.

  • Industry Trends: Stay abreast of the latest trends in UI/UX design, design systems, and internal tooling through company-provided resources and events.

  • Mentorship: Opportunities to learn from experienced designers, product managers, and engineers within Ciklum.

  • Certifications & Courses: Access to Udemy, language courses, and company-paid certifications to enhance professional skills.

📝 Enhancement Note: This role presents a unique opportunity to gain deep insights into how a large technology company operates and to directly influence its internal efficiency, which is a significant growth area for design professionals interested in operational impact.

💡 Interview Preparation

Strategy Questions:

  • "Describe a time you had to design a complex, data-heavy interface. What were the challenges, and how did you approach them?" - Preparation: Focus on your process for organizing information, ensuring clarity, and handling large datasets. Highlight specific UI patterns used.

  • "How do you balance the needs of different internal stakeholders when designing a shared system?" - Preparation: Discuss your methods for stakeholder management, conflict resolution, and prioritizing features based on business impact and user needs.

Company & Culture Questions:

  • "What interests you about designing for an internal system versus an external-facing product?" - Preparation: Frame this around your desire to directly impact operational efficiency, optimize internal workflows, and contribute to a company's core infrastructure.

  • "How do you contribute to a collaborative team environment?" - Preparation: Provide examples of your teamwork, communication style, and how you actively participate in design reviews and cross-functional discussions.

Portfolio Presentation Strategy:

  • Structure Your Narrative: For each case study, clearly define the problem, your role, the process you followed, the key design decisions you made, and the outcome/impact.

  • Highlight Figma Skills: Verbally and visually demonstrate your mastery of Figma, pointing out specific components, auto-layout usage, and interactive elements.

  • Focus on Operational Impact: Emphasize how your designs improved efficiency, usability, or other operational metrics for the users of the system.

  • Be Ready for Questions: Anticipate questions about your design choices, trade-offs, and alternative solutions you considered.

📝 Enhancement Note: The interview process will likely assess not just design skills but also an understanding of business operations, process optimization, and the ability to collaborate effectively within a large, complex organization.

📌 Application Steps

To apply for this Product Designer position:

  • Submit your application through the provided Oracle Cloud link.

  • Portfolio Customization: Tailor your resume and portfolio to highlight experience with internal systems, B2B SaaS, and complex data-driven interfaces. Emphasize your Figma proficiency and process-driven approach.

  • Resume Optimization: Ensure your resume clearly outlines your 2+ years of relevant experience, using keywords like UI/UX, Figma, design systems, wireframing, prototyping, user research, and Agile. Quantify achievements where possible.

  • Interview Preparation: Practice articulating your design process, problem-solving skills, and how you would approach designing for an internal management system. Prepare to present a strong case study from your portfolio.

  • Company Research: Familiarize yourself with Ciklum's mission, values, and the scope of their product engineering services. Understand their "One Team" culture and commitment to innovation.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

Candidates need 2+ years of UI/UX experience focusing on B2B SaaS or enterprise systems and proficiency in Figma. Fluent English and the ability to work independently within an Agile environment are required.