Part Time Framer

📍 Job Overview

Job Title: Part Time Framer

Company: Michaels Stores

Location: Venice, Florida, United States

Job Type: PART_TIME

Category: Retail Operations / Custom Framing Specialist

Date Posted: May 22, 2026

Experience Level: 0-2 Years

Remote Status: On-site

🚀 Role Summary

• This role focuses on delivering exceptional customer experiences through custom framing solutions, directly impacting sales and customer satisfaction within a retail environment.

• Responsibilities include managing the entire framing process from customer consultation to order completion, ensuring high-quality output and adherence to production timelines.

• Key aspects involve maintaining store standards, including merchandising, inventory management, and operational efficiency, to support overall business objectives.

• The position requires adeptness in sales techniques, basic technical skills for framing equipment operation, and efficient cash handling procedures.

📝 Enhancement Note: While the title is "Framer," the role encompasses broader retail operations duties, including customer engagement, sales, and store upkeep, indicating a blend of specialized craft and general retail responsibilities. The "Part Time" designation suggests flexibility in scheduling.

📈 Primary Responsibilities

• Build and nurture customer relationships by providing personalized custom framing solutions and design advice, driving sales and customer loyalty.

• Execute the complete custom framing process, from initial customer consultation and design to precise production and timely order fulfillment, ensuring adherence to quality standards.

• Manage and maintain the ready-made frame department, including visual merchandising, stock replenishment (SISO and Directed Replenishment), and ensuring a compelling product presentation.

• Deliver outstanding customer service by assisting shoppers in locating products, understanding their needs, and providing solutions that enhance their shopping experience.

• Operate the cash register with accuracy, manage cash handling procedures according to company standards, and support all omni-channel processes to ensure seamless customer transactions.

• Adhere strictly to Standard Operating Procedures (SOPs) and company programs to ensure compliance with all applicable laws and requirements, while embodying company policies and operational standards.

• Actively participate in truck unloading and stocking processes, ensuring adherence to truck standards and efficient inventory management within defined budget parameters.

• Support company-wide shrink and safety programs by maintaining a secure and hazard-free work environment, contributing to loss prevention and team well-being.

• Interact positively and respectfully with colleagues and customers, maintaining a positive attitude even in challenging situations, and serving as a role model for the company's vision and values.

📝 Enhancement Note: The responsibilities highlight a dual focus on specialized framing duties and general retail operations. Emphasis on "Elevated ABC Deliver" suggests a structured customer engagement methodology aimed at maximizing sales and building lasting relationships.

🎓 Skills & Qualifications

Education: High school diploma or equivalent is typically expected for entry-level retail positions, though not explicitly stated.

Experience: 0-2 years of experience in a customer-facing role, with a focus on sales or a craft-related field.

Required Skills:

• Basic computer skills for point-of-sale (POS) systems and potential inventory management software.

• Basic measuring skills essential for accurate framing measurements and material selection.

• Proficiency in operating framing equipment and a glass cutter safely and effectively.

• Strong customer service orientation with the ability to engage customers, understand their needs, and offer solutions.

• Ability to perform physical tasks including standing for extended periods, lifting heavy items, bending, and reaching.

• Competency in cash handling and operating a cash register accurately. Preferred Skills:

• Previous retail experience, particularly in a sales or specialized department role.

• Proven experience in selling products and/or services, with a track record of meeting sales targets.

• Familiarity with custom framing processes and design principles.

• Experience with merchandising and visual display techniques.

• Basic understanding of inventory management and stock replenishment processes.

📝 Enhancement Note: The "0-2 Years" experience level indicates that this role is entry-level, with a strong emphasis on trainable skills and a willingness to learn. The preferred skills suggest that prior retail or sales experience will provide a competitive advantage.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• While a formal portfolio may not be required for this entry-level role, candidates should be prepared to discuss their experience with process adherence and quality control in previous roles.

• Demonstrating an understanding of workflow efficiency, particularly in handling custom orders from start to finish, will be beneficial.

• Familiarity with POS systems and basic computer applications relevant to retail operations is expected.

• Ability to articulate how previous experiences contributed to positive customer outcomes or sales achievements. Process Documentation:

• Candidates should be ready to discuss their understanding of following Standard Operating Procedures (SOPs) for consistent quality and compliance.

• Ability to describe how they would approach learning and executing new processes, such as custom framing techniques or store operational protocols.

• Understanding of how to track their own work, such as order completion times or sales performance, to ensure efficiency and meet targets.

📝 Enhancement Note: For an entry-level role like this, the "portfolio" is more about demonstrating practical skills and understanding of processes through interview discussions rather than a formal documented submission. Emphasis will be on how a candidate learns and applies procedures.

💵 Compensation & Benefits

Salary Range: As this is a part-time, entry-level retail position in Venice, Florida, the hourly wage is likely to be at or slightly above the Florida minimum wage, potentially ranging from $12.00 to $16.00 per hour. This estimate is based on typical retail pay rates for similar roles in the region and industry benchmarks for entry-level positions requiring specific craft skills.

Benefits:

• Health Insurance (Medical, Dental, and Vision) - Typically available for part-time employees, often with eligibility requirements.

• Paid Time Off (PTO) - Accrual may vary based on hours worked.

• Tuition Assistance - A valuable benefit for career development and education.

• Generous Employee Discounts - On Michaels products, a significant perk for craft enthusiasts.

• Access to various other benefits as outlined by The Michaels Companies Inc.

Working Hours: This is a part-time position, implying flexible scheduling that may include nights, weekends, and early mornings. Actual hours will vary based on business needs, but the role is not expected to exceed 30-40 hours per week on average.

📝 Enhancement Note: Salary is estimated based on general retail industry standards for part-time roles in Florida, considering the specific skills required for framing. Benefits information is derived from the company description, noting that part-time benefits may have specific eligibility criteria.

🎯 Team & Company Context

🏢 Company Culture

Industry: Arts & Crafts Retail, Custom Framing Services. Michaels is a leading North American retailer in this sector, operating a vast network of stores and an online presence.

Company Size: Large (Over 1,000 employees globally, with a significant retail footprint across the US and Canada). This size implies structured training programs, established operational procedures, and a robust corporate support system.

Founded: 1973. With a long history, Michaels has developed a strong brand identity and a deep understanding of its customer base, emphasizing creativity and celebration.

Team Structure:

• The role is part of a local store team, reporting to store management (e.g., Store Manager, Assistant Manager, or Framing Department Lead).

• Collaboration is expected with fellow sales associates, cashiers, and potentially other specialized roles within the store.

• Cross-functional interaction is primarily within the store environment, focusing on customer service, sales, and operational tasks. Methodology:

• Operations are guided by established Standard Operating Procedures (SOPs) for consistency in customer service, sales, production, and inventory management.

• A customer-centric approach is paramount, with a focus on building relationships and providing tailored solutions.

• Emphasis on visual merchandising and maintaining a well-organized, appealing store environment.

• Data-driven aspects likely include sales performance tracking, inventory turnover, and customer satisfaction metrics.

Company Website: https://www.michaels.com/

📝 Enhancement Note: The company's long history and large scale suggest a well-defined corporate culture focused on creativity, customer engagement, and operational efficiency within its retail framework.

📈 Career & Growth Analysis

Operations Career Level: This "Part Time Framer" position is an entry-level to early-career role within the retail operations and specialized craft sector. It provides foundational experience in customer service, sales, and technical craft skills.

Reporting Structure: The role typically reports to a Store Manager or an Assistant Manager, with direct supervision over framing tasks and customer interactions.

Operations Impact: The framer's role directly impacts store revenue through custom framing sales and contributes to overall customer satisfaction, which is crucial for repeat business and brand loyalty. Effective operations in the framing department can differentiate Michaels from competitors by offering a high-value service.

Growth Opportunities:

• Skill Specialization: Opportunity to become a highly skilled custom framer, potentially moving into lead framing roles or specialized design positions.

• Retail Management Path: With demonstrated performance and interest, progression into roles like Key Holder, Assistant Store Manager, or Store Manager is possible, requiring broader retail management skills.

• Cross-Training: Potential to gain experience in other store departments, such as visual merchandising, inventory management, or sales, broadening overall retail operational knowledge.

• Corporate Opportunities: For exceptional performers, there may be opportunities within the corporate office in areas like merchandising, product development, or operations support, though this is less common from an entry-level store position.

📝 Enhancement Note: Growth is likely to be within the retail store structure, focusing on mastering craft skills and expanding into general retail management responsibilities. The "part-time" nature may offer flexibility for individuals pursuing other educational or career paths.

🌐 Work Environment

Office Type: Public retail store setting. The work environment includes customer-facing areas (sales floor, framing consultation area) and back-of-house areas (stock room, framing workshop).

Office Location(s): Store - 4325 S Tamiami Trl, Venice, FL. This specific location serves the local community.

Workspace Context:

• The primary workspace is a climate-controlled retail store, ensuring a comfortable environment for customer interactions and general sales floor duties.

• The framing workshop area may have specific tools and equipment, including a glass cutter and heat press, requiring adherence to safety protocols.

• Opportunities for collaboration exist with other store team members during daily operations, customer assistance, and task completion.

Work Schedule: Part-time hours, with flexibility required to work nights, weekends, and early mornings based on store operational needs and customer traffic patterns. This schedule allows for adaptability but requires consistent availability during peak times.

📝 Enhancement Note: The work environment is typical for a retail setting, with the added element of a specialized workshop for framing. Flexibility in hours is a key characteristic of this on-site role.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Application review to assess basic qualifications, experience, and alignment with the role's requirements.

• In-Person Interview: Typically with the Store Manager or Assistant Manager. This will likely involve behavioral questions to assess customer service skills, problem-solving abilities, and fit with the company culture.

• Skills Demonstration: May include a practical demonstration of basic measuring skills or a discussion about how you would approach a framing consultation with a customer.

• Final Assessment: Evaluation of overall fit, enthusiasm for the brand, and ability to meet the physical and technical demands of the role.

Portfolio Review Tips:

• For this role, a formal portfolio is unlikely. Instead, prepare to discuss tangible examples from previous roles that showcase:
  • Customer Service Excellence: Instances where you went above and beyond for a customer.
  • Problem-Solving: How you handled a difficult customer situation or resolved an operational issue.
  • Quality of Work: Examples of tasks you completed with precision and attention to detail.
  • Sales Aptitude: How you've successfully sold products or services.
  • Learning Agility: How you've learned new skills or processes quickly.

Challenge Preparation:

• Scenario-Based Questions: Be ready for questions like, "A customer wants a frame for a valuable piece of art but has a limited budget. How would you help them?" or "How would you handle a situation where a customer is unhappy with their custom frame?"

• Operational Understanding: Be prepared to discuss your understanding of following procedures, maintaining a clean workspace, and managing inventory.

• Enthusiasm for Craft: Express genuine interest in art, craft, and the creative process that Michaels champions.

📝 Enhancement Note: The interview process for this role will likely focus on practical skills, customer interaction abilities, and cultural fit, rather than a formal portfolio submission. Preparation should center on illustrating relevant experiences through clear examples.

🛠 Tools & Technology Stack

Primary Tools:

• Custom Framing Equipment: Including mat cutters, frame saws, assembling tools, and potentially computerized mat cutters (CMCs) or matting machines.

• Glass Cutting Tools: Specific tools for precision glass cutting.

• Heat Press: For certain framing applications or finishing techniques.

• Point of Sale (POS) System: For processing transactions, managing sales, and potentially basic customer data.

• Measuring Tools: Tape measures, rulers, and specialized framing measurement devices.

Analytics & Reporting:

• Basic sales reporting through the POS system.

• Inventory tracking tools or systems for stock management.

• Potentially internal dashboards for monitoring framing order volume, turnaround times, and sales performance. CRM & Automation:

• While not a deep CRM role, understanding customer preferences and order history through the POS system is key.

• Omni-channel processes may involve integration between online orders and in-store fulfillment.

• Basic use of internal communication tools for team coordination.

📝 Enhancement Note: The technology stack is focused on specialized framing equipment and standard retail operational tools, with an emphasis on practical application rather than advanced software proficiency.

👥 Team Culture & Values

Operations Values:

• Customer Focus: Prioritizing customer needs and satisfaction through excellent service and tailored solutions.

• Creativity & Passion: Encouraging a love for art, craft, and the creative process, reflecting the company's core mission.

• Quality & Craftsmanship: Commitment to producing high-quality custom framing with attention to detail and precision.

• Teamwork & Respect: Fostering a collaborative environment where team members support each other and treat customers with respect.

• Efficiency & Productivity: Striving to complete tasks accurately and on time, contributing to store operational goals.

Collaboration Style:

• Collaborative within the store team to ensure smooth operations, from customer assistance to task completion.

• Open communication channels for sharing information about customer needs, order status, and operational challenges.

• Willingness to assist colleagues in various store functions as needed to meet business demands.

📝 Enhancement Note: The culture emphasizes a blend of creative passion and operational discipline, driven by customer satisfaction and teamwork within a retail setting.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Customization with Efficiency: Meeting diverse customer design requests while maintaining production speed and quality standards.

• Physical Demands: The role requires significant standing, lifting, and manual dexterity, which can be physically demanding over time.

• Sales Targets: Achieving sales goals for custom framing, which may require proactive customer engagement and persuasive selling techniques.

• Learning Curve: Mastering the specific techniques and equipment for custom framing, especially for individuals with no prior experience.

Learning & Development Opportunities:

• Framing Techniques: Comprehensive training on various framing styles, materials, preservation methods, and equipment operation.

• Sales & Design Skills: Development in consultative selling, understanding design principles, and guiding customers through complex framing decisions.

• Retail Operations: Gaining experience in merchandising, inventory management, POS systems, and customer service best practices.

• Career Advancement: Potential to move into lead roles, supervisory positions, or explore other retail career paths within Michaels.

📝 Enhancement Note: The role presents challenges that are typical of specialized craft roles within retail, balanced by opportunities for skill development and career progression within the company.

💡 Interview Preparation

Strategy Questions:

• Operations Strategy: "How would you ensure the quality and timely completion of custom framing orders while also assisting walk-in customers on the sales floor?" Focus on time management and prioritization.

• Company & Culture Questions: "What interests you about custom framing, and why Michaels?" Research the company's mission, values, and product offerings. Be prepared to express enthusiasm for art and creativity.

• Problem-Solving: "Imagine a customer is unhappy with their custom frame. What steps would you take to resolve the issue?" Emphasize active listening, empathy, and finding solutions within company policy.

Company & Culture Questions:

• Be ready to discuss how your personal values align with Michaels' emphasis on creativity, customer service, and teamwork.

• Prepare examples of how you've built rapport with customers or helped them find the right product/solution.

• Understand the importance of visual merchandising and maintaining store standards. Portfolio Presentation Strategy:

• Since a formal portfolio isn't expected, prepare to verbally "walk through" experiences.

• For example, when asked about a challenging project, describe a custom framing job you envisioned or completed, detailing the steps, challenges, and successful outcome.

• Use the STAR method (Situation, Task, Action, Result) to structure your answers about past experiences, particularly those related to customer service, sales, or problem-solving.

📝 Enhancement Note: Interview preparation should focus on demonstrating practical skills, a customer-centric mindset, and a genuine interest in the craft and the Michaels brand.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on the Michaels Careers portal.

• Resume Customization: Tailor your resume to highlight any experience in customer service, sales, visual merchandising, or hands-on craftwork. Quantify achievements where possible (e.g., "Assisted X customers daily," "Contributed to Y% increase in custom framing sales").

• Skills Preparation: Brush up on basic measuring techniques and be ready to discuss your understanding of operating tools safely and accurately. Think about how you would approach a customer consultation for framing.

• Interview Practice: Practice answering behavioral questions using the STAR method, focusing on examples related to customer interaction, problem-solving, and teamwork. Prepare questions to ask the interviewer about the role, team, and company.

• Company Research: Visit the Michaels website to understand their product lines, brand values, and commitment to creativity. Familiarize yourself with their custom framing services.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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