Part Time Framer

📍 Job Overview

Job Title: Part Time Framer

Company: Michaels Stores

Location: New Berlin, WI, United States

Job Type: Part Time

Category: Retail Operations / Art & Design

Date Posted: July 31, 2026

Experience Level: Entry Level (0-2 years)

Remote Status: On-site

🚀 Role Summary

• This role focuses on providing exceptional customer service within a retail environment, specifically within the custom framing department.

• Responsibilities include building customer relationships, creating memorable framing solutions, and driving sales through personalized consultations.

• The position requires maintaining store standards, including merchandising, cleanliness, and efficient stock management, particularly for ready-made frames and related materials.

• Candidates will operate framing equipment and handle transactions, adhering to Standard Operating Procedures (SOPs) and company programs.

📝 Enhancement Note: This role is for a "Part Time Framer" at Michaels Stores, indicating a focus on customer-facing retail operations with a specialization in custom framing services. The primary objective is to blend sales acumen with artistic consultation to deliver bespoke framing solutions for customers.

📈 Primary Responsibilities

• Engage customers proactively to build rapport and understand their custom framing needs, utilizing elevated sales techniques and consultation strategies.

• Design and create custom framing solutions that meet customer expectations for quality, aesthetics, and budget, ensuring timely order completion.

• Operate and maintain all framing equipment, including specialized tools like glass cutters and heat presses, safely and efficiently.

• Manage the ready-made frame department, ensuring it is well-merchandised, stocked, and visually appealing to drive impulse purchases and customer engagement.

• Execute assigned tasks related to inventory management, including participating in truck unloads, stocking shelves, and managing directed replenishment to maintain optimal stock levels.

• Provide friendly and efficient customer service across the store, assisting shoppers with product location and offering solutions to meet their crafting and decorating needs.

• Process customer transactions accurately and efficiently using the cash register, adhering to all cash handling and payment processing standards.

• Support company-wide initiatives related to shrink reduction, safety compliance, and overall store operational excellence.

• Assist with and execute tasks related to the company's omni-channel fulfillment processes, ensuring a seamless customer experience.

📝 Enhancement Note: The responsibilities highlight a blend of customer engagement, creative design, operational execution, and sales. The emphasis on "Elevated ABC Deliver" and "personal designer" suggests a structured approach to consultative selling within the framing services.

🎓 Skills & Qualifications

Education: No specific educational degree is listed as a requirement, indicating an emphasis on practical skills and on-the-job training.

Experience: 0-2 years of experience is targeted, with a preference for prior retail or sales roles.

Required Skills:

• Basic computer proficiency for system navigation and potentially order entry.

• Fundamental measuring skills to ensure accurate framing dimensions.

• Ability to safely and effectively operate framing equipment and a glass cutter.

• Strong customer service orientation with excellent interpersonal communication skills.

• Capacity to adhere to Standard Operating Procedures (SOPs) and company guidelines. Preferred Skills:

• Prior retail experience in a similar environment.

• Proven experience in selling products or services directly to customers, demonstrating persuasive and consultative sales abilities.

• Familiarity with visual merchandising principles to maintain an attractive store environment.

• Basic understanding of art and design principles, or a strong willingness to learn.

📝 Enhancement Note: The requirements suggest that while technical framing skills are trainable, the core competencies sought are customer interaction, basic technical aptitude, and a willingness to learn and follow established procedures. The preference for retail and sales experience indicates a sales-driven aspect to the role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• While a formal portfolio is not explicitly required, candidates are encouraged to highlight any experience demonstrating visual design, creative problem-solving, or customer solution development in their application materials.

• Examples of work that showcase attention to detail, quality craftsmanship, and customer satisfaction would be beneficial.

• Documentation of experience with retail point-of-sale (POS) systems or inventory management software can be advantageous.

• Any evidence of successful sales interactions or customer relationship building relevant to consultative selling is valuable. Process Documentation:

• Understanding and adherence to Standard Operating Procedures (SOPs) is critical, as detailed in the responsibilities.

• Candidates should be prepared to discuss their ability to follow established workflows for order taking, production, and customer service.

• Familiarity with omni-channel processes, such as fulfilling online orders or managing in-store pickups, is a plus.

📝 Enhancement Note: For an entry-level role like this, a formal portfolio is unlikely to be a strict requirement. However, candidates who can articulate their experience with processes related to customer service, sales, and operational tasks through their resume or during an interview will be better positioned.

💵 Compensation & Benefits

Salary Range: For a Part Time Framer position in New Berlin, WI, with 0-2 years of experience, the estimated hourly wage typically ranges from $12.00 to $16.00 per hour. This estimate is based on entry-level retail positions in the Wisconsin area, considering the specialized nature of framing and the company's market position.

Benefits:

• 401(k) with employer match: Retirement savings plan with company contributions.

• Employee Assistance Program (EAP): Confidential support services for personal and work-related issues.

• Medical, Dental, and Vision Coverage: Comprehensive health insurance options for eligible employees.

• Telemedicine Services: Convenient access to healthcare professionals remotely.

• Flexible Spending Accounts (FSAs): Pre-tax accounts for healthcare and dependent care expenses.

• Commuter Benefits: Assistance with public transportation costs.

• Tuition Assistance: Support for continuing education and skill development.

• Adoption Assistance: Financial support for employees pursuing adoption.

• Employee Discounts: Significant discounts on Michaels products and services, a key perk for creative individuals.

• Partner Discount Programs: Additional savings through affiliated companies.

Working Hours: This is a part-time position. While the exact number of hours will vary, it is likely to be between 20-30 hours per week. Work hours will include nights, weekends, and potentially early mornings, reflecting typical retail operational needs.

📝 Enhancement Note: The salary range is an estimation based on industry benchmarks for similar part-time retail roles with specialized functions in the specified geographic location. The benefits listed are comprehensive for a retail organization and offer significant value to eligible part-time employees.

🎯 Team & Company Context

🏢 Company Culture

Industry: The company operates within the Retail sector, specifically focusing on arts, crafts, and home decor. Michaels is a leading specialty retailer of arts and crafts, serving a broad customer base with diverse creative needs. This industry context means a focus on customer experience, product knowledge, and creative solutions.

Company Size: The Michaels Companies, Inc. is a large enterprise, operating over 1,300 stores in North America. This scale implies structured corporate support, established operational processes, and opportunities for advancement within a significant retail footprint.

Founded: Founded in 1973 and headquartered in Irving, Texas, Michaels has a long-standing history in the retail landscape, building a reputation as a go-to destination for creative supplies and services. This longevity suggests stability and a deep understanding of its market.

Team Structure:

• The operations team within a Michaels store is typically structured