OPG QA Specialist - Website UX & Quality Assurance (Remote - LATAM) Part-Time

📍 Job Overview

Job Title: OPG QA Specialist - Website UX & Quality Assurance

Company: Geeks on Site

Location: Colombia

Job Type: Part-Time

Category: Operations (Website QA & UX)

Date Posted: August 31, 2026

Experience Level: 0-2 Years

Remote Status: 100% Remote

🚀 Role Summary

• Website Quality Assurance & UX Focus: This role is pivotal in ensuring the seamless functionality, intuitive user experience, and visual consistency of web properties, directly impacting user satisfaction and conversion rates.

• Cross-Functional Collaboration: You will work closely with development, design, and marketing teams to identify issues, propose solutions, and contribute to the overall digital strategy.

• Data-Driven Optimization: Leverage analytics tools to understand user behavior, identify friction points, and provide actionable recommendations for website improvements.

• Remote & International Opportunity: A fully remote position for candidates based in Latin America, offering a competitive hourly wage and the chance to work with a global team.

📝 Enhancement Note: While the title includes "OPG," which likely refers to the internal team or project name at Geeks on Site, the core function is Website QA and UX. The role is positioned as part-time and contract-based, requiring a strong understanding of both technical testing and user-centric design principles within a GTM context.

📈 Primary Responsibilities

• Conduct comprehensive quality assurance reviews of newly developed and updated website pages across desktop, tablet, and mobile devices prior to publication.

• Verify responsive layouts and ensure consistent functionality across major web browsers (e.g., Chrome, Firefox, Safari, Edge).

• Identify and meticulously document technical defects, including broken links, missing assets, formatting errors, spacing inconsistencies, and visual glitches.

• Test interactive website elements such as forms, buttons, navigation menus, dropdowns, pop-ups, and calls-to-action (CTAs) to ensure they function as intended.

• Execute post-deployment regression testing to confirm that new updates have not negatively impacted existing website features or performance.

• Document bugs with detailed written descriptions, clear screenshots, precise reproduction steps, and expected versus actual outcomes.

• Re-test development fixes to verify resolution and ensure that issues are properly closed in the bug-tracking system.

• Evaluate websites from an end-user perspective to identify confusing or frustrating user flows and potential friction points.

• Assess website structure, navigation clarity, information hierarchy, layout readability, typography, and overall button consistency to enhance usability.

• Propose actionable UX improvements aimed at simplifying user journeys, reducing abandonment rates, and boosting conversion rates.

• Collaborate with marketing, design, and development teams to ensure landing pages align with branding guidelines and campaign objectives.

• Contribute to the establishment and refinement of standardized QA checklists, issue-tracking frameworks, and website launch processes.

• Perform routine audits on live websites to proactively identify and address emerging functionality or usability issues.

• Analyze user behavior data using tools such as Google Analytics and Microsoft Clarity (including heatmaps and session recordings) to gain insights into user interaction patterns.

• Flag pages exhibiting high abandonment rates or low engagement metrics to inform optimization efforts and guide A/B testing initiatives.

📝 Enhancement Note: The responsibilities highlight a dual focus on technical QA and UX assessment, crucial for GTM success. The emphasis on regression testing and post-deployment checks indicates a need for robust process adherence. Analyzing user behavior data points to a more strategic QA role, contributing to conversion rate optimization (CRO) efforts.

🎓 Skills & Qualifications

Education: While no specific degree is listed, a background in Computer Science, Information Technology, Digital Design, Marketing, or a related field is beneficial for understanding web development principles and user experience.

Experience: 1 to 2 years of dedicated experience in Website Quality Assurance (QA) and User Experience (UX) testing.

Required Skills:

• Advanced/Fluent English: Mandatory for both written and spoken communication with international teams.

• Exceptional Attention to Detail: Demonstrated ability to meticulously identify pixel-level visual discrepancies and subtle functional bugs.

• Strong UX/Usability Acumen: Solid understanding of web usability best practices, intuitive navigation principles, and mobile-first responsive design standards.

• Cross-Browser & Device Testing: Proficiency in testing websites across multiple browsers (Chrome, Firefox, Safari, Edge) and devices (desktops, tablets, smartphones).

• Bug Tracking Systems: Experience with bug tracking tools (e.g., Jira, Asana, Trello) for documenting, managing, and verifying defects.

• Website Functionality Testing: Ability to test interactive elements, forms, links, and dynamic content.

• Responsive Design Verification: Skill in ensuring layouts adapt correctly to various screen sizes and resolutions.

• Documentation & Communication: Ability to clearly articulate issues, provide detailed reproduction steps, and communicate effectively with technical and non-technical stakeholders.

Preferred Skills:

• Google Analytics: Familiarity with analyzing website traffic, user behavior, and conversion data.

• Microsoft Clarity / Hotjar: Experience with heatmaps, session recordings, and user behavior analytics tools.

• Understanding of Web Development Fundamentals: Basic knowledge of HTML, CSS, and JavaScript can aid in understanding technical issues.

• Agile/Scrum Methodologies: Experience working in an agile development environment.

• Landing Page Optimization: Familiarity with A/B testing and conversion rate optimization (CRO) principles.

• Project Management Basics: Ability to manage multiple QA tasks and prioritize effectively.

📝 Enhancement Note: The stringent requirement for advanced English proficiency is critical for this remote, LATAM-based role collaborating with US teams. The emphasis on "pixel-level visual flaws" and "subtle functional bugs" points towards a highly detail-oriented approach essential for maintaining brand integrity and user trust.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Website QA Case Studies: Showcase examples of websites you have tested, detailing the types of bugs found, the testing methodologies used, and the impact of your QA efforts on the final product.

• UX Improvement Recommendations: Present examples where you identified UX friction points and provided concrete, actionable recommendations that led to improved user flows or conversion rates.

• Bug Reporting Samples: Include anonymized samples of detailed bug reports, demonstrating your ability to provide clear descriptions, reproduction steps, screenshots, and severity assessments.

• Cross-Browser/Device Testing Evidence: If possible, provide evidence or case studies illustrating your approach to ensuring cross-browser and cross-device compatibility.

Process Documentation:

• QA Checklist Development: Demonstrate experience in creating or contributing to standardized QA checklists for website launches and updates.

• Bug Tracking Workflow: Illustrate your understanding of a typical bug-tracking workflow, from identification and reporting to verification and closure.

• User Journey Mapping (Conceptual): Show an understanding of how to map user journeys and identify potential pain points through testing and analysis.

• Collaboration Process: Describe how you would typically collaborate with developers, designers, and marketers to resolve issues and implement improvements.

📝 Enhancement Note: For a QA and UX role, a portfolio is crucial. Candidates should prepare specific examples demonstrating their ability to identify and articulate issues, not just technically, but from a user's perspective. Highlighting contributions to process improvement or standardization will be particularly valuable.

💵 Compensation & Benefits

Salary Range: $20.00 USD per hour.

Benefits:

• Competitive Compensation: A fixed hourly rate of $20.00 USD, reflecting the specialized skills required for this role.

• 100% Remote Work: Flexibility to work from any location within Latin America.

• Global Project Exposure: Opportunity to contribute to high-visibility web projects for US-based teams, gaining international experience.

• Flexible Part-Time Schedule: Suitable for individuals seeking supplementary work or a flexible career arrangement.

• Independent Contractor Status: Direct engagement as a contractor, potentially offering tax advantages depending on local regulations.

Working Hours: Part-Time. The exact number of hours per week is not specified but is expected to align with typical part-time engagements, allowing for flexibility.

📝 Enhancement Note: The stated compensation of $20.00 USD per hour is competitive for a part-time QA Specialist role in many LATAM countries, especially considering the advanced English requirement. The "Independent Contractor" status is important for candidates to understand regarding benefits and tax implications.

🎯 Team & Company Context

🏢 Company Culture

Industry: Geeks on Site operates within the IT services and support industry, providing remote IT solutions and technical assistance to individuals and businesses. This role focuses specifically on their web development and digital presence aspects.

Company Size: Geeks on Site is a well-established company, likely medium to large, with a distributed workforce. This suggests a need for strong remote communication protocols and standardized operational processes.

Founded: Founded in 1999, Geeks on Site has a long history in the tech support sector, indicating a stable and experienced organization.

Team Structure:

• Operations Team: This role likely sits within a broader operations or digital production team responsible for website development, maintenance, and performance.

• Reporting Structure: The QA Specialist will report to a QA Lead, Operations Manager, or Project Manager overseeing web development projects.

• Cross-Functional Collaboration: Frequent interaction is expected with web developers, UX/UI designers, marketing specialists, and potentially project managers, primarily through digital communication channels.

Methodology:

• Agile/Iterative Development: Given the nature of web development, the team likely operates using agile or iterative methodologies, requiring QA specialists to be adaptable and responsive to changes.

• Data-Informed Decisions: The use of analytics tools like Google Analytics and Microsoft Clarity suggests a culture that values data in understanding user behavior and making optimization decisions.

• Process Improvement Focus: The mention of helping to "establish standardized QA checklists, issue-tracking frameworks, and launch processes" indicates a proactive approach to optimizing operational workflows.

Company Website: https://www.geeksonsite.com/

📝 Enhancement Note: The company's long history suggests a mature operational framework. The role's focus on UX and QA, combined with the company's IT services background, implies a data-driven and quality-focused approach to digital product development.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an entry-level to junior specialist position (0-2 years experience). It offers a foundational opportunity within website quality assurance and user experience testing.

Reporting Structure: The QA Specialist will likely report to a Senior QA Analyst, QA Lead, or a Project/Operations Manager. This provides direct mentorship opportunities and exposure to higher-level operations management.

Operations Impact: As a QA Specialist, your primary impact will be on the quality, usability, and effectiveness of Geeks on Site's web properties. By identifying and rectifying bugs and UX issues, you directly contribute to:

• Improved User Satisfaction: Ensuring a smooth and intuitive experience for website visitors.

• Increased Conversion Rates: Optimizing user journeys and removing friction points that hinder conversions.

• Enhanced Brand Reputation: Maintaining a professional and error-free digital presence.

• Reduced Development Costs: Catching issues early in the development cycle.

Growth Opportunities:

• Senior QA Specialist/Analyst: With proven performance and expanded experience, progression to a senior role with more complex testing responsibilities and potentially mentoring junior staff.

• UX Designer/Researcher: Develop deeper expertise in UX principles, potentially transitioning into a dedicated UX design or research role.

• Operations/Project Management: Gain broader operational knowledge and move into roles focused on process management, project coordination, or operational strategy.

• Specialization: Focus on specific areas like performance testing, security testing, or accessibility testing.

• Full-Time Opportunities: Potential for conversion to a full-time role within Geeks on Site if performance and business needs align.

📝 Enhancement Note: The "Part-Time / Independent Contractor" status means formal career progression might be less structured than a full-time employee role. However, the skills gained are highly transferable, and the opportunity to contribute to process improvement suggests potential for increased responsibility and growth within the project or team.

🌐 Work Environment

Office Type: 100% Remote. This role is entirely virtual, requiring a dedicated home office setup.

Office Location(s): Candidates must be based anywhere in Latin America (LATAM). Specific cities are not mentioned, emphasizing geographic flexibility within the region.

Workspace Context:

• Independent Work: The role requires self-discipline and the ability to work autonomously without direct supervision.

• Digital Collaboration Tools: Expect to use tools like Slack, Zoom, email, and project management software for communication and task management.

• Access to Tools: The company will likely provide access to necessary QA tools and analytics platforms, or require candidates to utilize their own with appropriate guidance.

• Team Interaction: While remote, opportunities for team interaction will exist through scheduled meetings, collaborative sessions, and digital communication channels.

Work Schedule: Part-Time. The specific hours are flexible but will need to align with project needs and potentially overlap with core business hours of US-based teams for effective collaboration.

📝 Enhancement Note: The remote nature requires strong self-management skills. Candidates should ensure they have a reliable internet connection and a conducive work environment to perform testing across various devices and browsers.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and potentially a brief introductory call to assess English proficiency and basic qualifications.

• Skills Assessment/Test: Likely a practical test involving website testing scenarios, bug reporting, or UX evaluation exercises to gauge your hands-on abilities.

• Video Interview: A more in-depth interview with a hiring manager or team lead to discuss your experience, problem-solving approach, and cultural fit. This may include scenario-based questions.

• Portfolio Review: A dedicated segment where you will present selected examples from your portfolio, explaining your process, findings, and impact.

• Final Interview (Optional): Potentially a final conversation to discuss terms, answer remaining questions, and confirm suitability.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 strong examples that best showcase your QA and UX skills relevant to website testing.

Prioritize projects that demonstrate problem-solving and impact.

• Structure Your Case Studies: For each example, clearly outline:

  • The project context and objectives.
  • Your specific role and responsibilities.
  • The testing methodologies employed (functional, usability, responsive, etc.).
  • Key bugs or UX issues identified, with visual evidence.
  • Your recommendations and how they were implemented.
  • The measurable impact or outcome (e.g., improved conversion, reduced errors).

• Focus on Clarity and Conciseness: Present your findings clearly and efficiently, using visuals (screenshots, short videos) to illustrate points effectively.

• Highlight Collaboration: Explain how you communicated with developers and designers to resolve issues.

• Demonstrate Analytical Thinking: For UX aspects, explain why something is a problem and how your proposed solution benefits the user and business goals.

Challenge Preparation:

• Practice Bug Reporting: Be ready to identify and document bugs in real-time or based on provided scenarios. Focus on the clarity and completeness of your reports.

• Simulate UX Evaluation: Practice evaluating a website's usability, navigation, and overall user experience, articulating your findings and recommendations logically.

• Browser/Device Emulation: Familiarize yourself with browser developer tools for inspecting elements and simulating different devices/screen sizes.

• Review Common Web Issues: Refresh your knowledge on common website errors, accessibility standards (WCAG basics), and responsive design principles.

📝 Enhancement Note: The emphasis on a portfolio review and practical testing suggests the company values demonstrated skills over theoretical knowledge. Candidates should be prepared to actively showcase their work and problem-solving capabilities.

🛠 Tools & Technology Stack

Primary Tools:

• Bug Tracking Systems: Proficiency in tools like Jira, Asana, Trello, or similar platforms for logging, tracking, and managing defects.

• Browser Developer Tools: Essential for inspecting HTML/CSS, simulating devices, and debugging front-end issues (e.g., Chrome DevTools, Firefox Developer Edition).

• Cross-Browser Testing Platforms: Familiarity with tools or methods for testing across multiple browsers and operating systems (e.g., BrowserStack, Sauce Labs, or manual testing).

Analytics & Reporting:

• Google Analytics: Ability to navigate and interpret website traffic data, user flow reports, bounce rates, and conversion metrics.

• Microsoft Clarity / Hotjar / Similar: Experience with tools that provide heatmaps, session recordings, and user behavior analytics to understand user interaction patterns.

CRM & Automation: (Less directly relevant for this QA role, but good to be aware of the ecosystem)

• While not explicitly required for this QA role, understanding the broader context of CRM (e.g., Salesforce, HubSpot) and marketing automation platforms might be beneficial for understanding how website interactions feed into these systems. Other Potential Tools:

• Project Management Software: Familiarity with tools used for task management and team collaboration (e.g., Asana, Trello, Monday.com).

• Communication Platforms: Proficiency in Slack, Microsoft Teams, or similar for real-time team communication.

• Content Management Systems (CMS): Basic familiarity with CMS platforms like WordPress can be helpful.

📝 Enhancement Note: The core technical skills revolve around QA and analytics tools. Candidates should be prepared to discuss their experience with specific bug trackers and analytics platforms.

👥 Team Culture & Values

Operations Values:

• Quality First: A strong commitment to delivering high-quality, error-free digital products that meet user expectations and business objectives.

• User-Centricity: Prioritizing the user experience in all testing and recommendations, ensuring websites are intuitive and easy to navigate.

• Detail-Oriented: A meticulous approach to identifying and documenting issues, leaving no stone unturned in the pursuit of quality.

• Collaboration & Communication: Valuing open and effective communication with team members across different departments to achieve shared goals.

• Efficiency & Improvement: A drive to optimize processes, identify bottlenecks, and contribute to continuous improvement in QA methodologies and workflows.

Collaboration Style:

• Proactive Communication: Expect to actively engage with developers, designers, and marketers, providing timely feedback and seeking clarification.

• Constructive Feedback: The ability to provide clear, actionable, and constructive feedback on website quality and user experience.

• Team-Oriented Problem Solving: Working collaboratively to troubleshoot issues, brainstorm solutions, and ensure successful project outcomes.

• Process Adherence & Improvement: Following established QA processes while also being open to suggesting and implementing improvements.

📝 Enhancement Note: The culture emphasizes a blend of technical rigor, user empathy, and collaborative problem-solving. Candidates who can demonstrate these traits will be a strong fit.

⚡ Challenges & Growth Opportunities

Challenges:

• Remote Collaboration Dynamics: Effectively communicating and collaborating with a distributed team across different time zones and cultures.

• Balancing Speed and Thoroughness: Ensuring comprehensive QA testing while meeting project deadlines in a fast-paced environment.

• Identifying Subtle UX Issues: Moving beyond basic functional bugs to pinpoint nuanced usability problems that impact user experience.

• Keeping Pace with Technology: Adapting to new web technologies, browser updates, and evolving user expectations.

• Managing Multiple Projects: Effectively prioritizing and managing QA tasks across various concurrent web development projects.

Learning & Development Opportunities:

• Deepen UX Expertise: Gain hands-on experience with user behavior analysis tools and contribute directly to UX optimization strategies.

• Master QA Methodologies: Develop advanced skills in various testing types (e.g., regression, usability, accessibility) and refine documentation practices.

• Expand Tool Proficiency: Become proficient with a wider range of QA, analytics, and project management tools.

• Contribute to Process Improvement: Take ownership of refining QA checklists, workflows, and reporting standards.

• Cross-functional Exposure: Learn about the broader aspects of web development, digital marketing, and project management through collaboration.

📝 Enhancement Note: The challenges are typical for remote QA roles but are amplified by the UX component. Growth opportunities are significant for those who demonstrate initiative and a passion for quality and user experience.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you identified a critical bug that significantly impacted user experience or business goals. What was the bug, how did you find it, and what was the resolution?" (Prepare a STAR method answer focusing on your detailed process and impact.)

• "How do you approach testing a new website feature across different devices and browsers? What tools do you typically use?" (Be ready to detail your systematic approach and name specific tools.)

• "Imagine you find a page with a high bounce rate and low engagement. What steps would you take to investigate the potential causes from a QA and UX perspective?" (Demonstrate analytical thinking and knowledge of analytics tools.)

• "How do you prioritize your QA tasks when working on multiple projects with competing deadlines?" (Highlight your organizational skills and ability to assess criticality.)

• "What are the key principles of mobile-first responsive design, and how do you verify them during testing?" (Showcase your understanding of fundamental UX and design concepts.) Company & Culture Questions:

• "What interests you about working for Geeks on Site, and specifically in a QA role focused on website UX?" (Research the company's services and express genuine interest.)

• "How do you ensure effective communication and collaboration when working remotely with a team you may not meet in person?" (Emphasize your communication strategies and experience with remote tools.)

• "What does 'quality' mean to you in the context of a website's user experience?" (Align your definition with user-centricity and business objectives.) Portfolio Presentation Strategy:

• Storytelling: Frame your portfolio examples as compelling stories of problem identification, rigorous testing, and successful resolution, highlighting your unique contribution.

• Visual Aids: Use clear screenshots, annotated mockups, or short screen recordings to illustrate bugs and UX issues.

• Quantify Impact: Where possible, use metrics (e.g., reduction in errors, improved conversion rate contribution, faster load times) to demonstrate the value of your work.

• Focus on Process: Explain how you arrived at your findings and recommendations, detailing your testing methodology and analytical approach.

• Engage Your Audience: Be prepared to answer questions about your work and discuss alternative approaches.

📝 Enhancement Note: Interview preparation should focus on demonstrating both technical QA skills and a user-centric mindset. Practical examples from your portfolio will be key to showcasing your capabilities.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided Workable link.

• Tailor Your Resume: Highlight specific website QA, UX testing experience, proficiency with bug tracking and analytics tools, and your advanced English language skills. Use keywords from the job description.

• Prepare Your Portfolio: Curate 2-3 strong examples demonstrating your ability to find bugs, analyze user experience, and document findings clearly. Be ready to present these effectively.

• Practice Interview Questions: Rehearse answers to common QA, UX, and behavioral questions, focusing on the STAR method for experience-based inquiries.

• Research Geeks on Site: Understand their services, target audience, and any recent web presence initiatives to tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.