Mobile App UX Designer

📍 Job Overview

Job Title: Mobile App UX Designer

Company: Swedbank

Location: Vilnius, Lithuania; Tallinn, Estonia; Riga, Latvia

Job Type: Full-Time

Category: Product Design / User Experience (UX) Operations

Date Posted: 2026-05-26

Experience Level: 5-10 years

Remote Status: Hybrid

🚀 Role Summary

• Drive product thinking and shape the overall user experience strategy for Swedbank's mobile applications.

• Collaborate within the Baltic mobile design team and across other design teams to foster a unified design culture.

• Proactively lead and manage assigned projects, ensuring successful delivery from concept to handoff.

• Design intuitive, user-centered mobile app experiences, focusing on usability, accessibility, and adherence to native platform guidelines.

• Champion best mobile UX practices, influencing the direction of Swedbank's digital offerings and competitive advantage.

📝 Enhancement Note: While the role is for a Mobile App UX Designer, the emphasis on "product thinking," "user experience strategy," and "cross-functional collaboration" positions this as a key operational role within the product development lifecycle. The output of this role directly impacts user adoption, satisfaction, and ultimately, the adoption of banking products, making it critical for revenue generation and customer retention, thus falling under a broader scope of Operations.

📈 Primary Responsibilities

• Contribute to strategic product discussions, influencing the overall mobile user experience roadmap.

• Design comprehensive user flows, wireframes, and interactive prototypes for new and existing mobile app features.

• Conduct user research and usability testing to gather insights and validate design decisions.

• Collaborate closely with Product Owners, Developers, and other stakeholders in an agile environment to ensure seamless product development.

• Champion and implement best practices for mobile UX, including navigation patterns, touch gestures, and accessibility standards (WCAG).

• Ensure adherence to iOS Human Interface Guidelines and Android Material Design guidelines (Material 3).

• Actively participate in the full product development lifecycle, from ideation and concepting through to final handoff and post-launch analysis.

• Advocate for user needs and ensure that design solutions are both technically feasible and aligned with business objectives.

• Foster and contribute to Swedbank's design culture through knowledge sharing and proactive engagement.

• Design for touch gestures and other mobile-specific interaction paradigms.

📝 Enhancement Note: The responsibilities highlight a blend of strategic design thinking, hands-on execution, and cross-functional collaboration, which are core to operational roles that bridge user needs with business outcomes. The emphasis on "full product development lifecycle" and "advocating for usability" points to a role that operationalizes user experience.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating practical application of UX design principles is paramount. Degrees in HCI, Design, Computer Science, or related fields are beneficial.

Experience: Minimum of 5 years of dedicated UX design experience, with a significant focus and recent history as a Mobile UX Designer working closely with development teams.

Required Skills:

• Proven track record in mobile UX design, evidenced by a robust portfolio showcasing real-world product work and mobile UX thinking.

• In-depth understanding and practical application of iOS Human Interface Guidelines and Android Material Design Guidelines (specifically Material 3).

• Expertise in designing for common mobile navigation patterns, including bottom navigation bars and tab bars.

• Specialized knowledge in designing for touch gestures and other mobile-specific interactions.

• Familiarity with mobile development constraints, enabling effective collaboration with engineering teams.

• Demonstrated experience working within cross-functional product teams in agile development environments.

• Strong ability to articulate and present UX decisions clearly and confidently to diverse stakeholders.

• Excellent problem-solving skills with a user-centered approach.

• Proficient in mobile accessibility standards and their practical implementation.

Preferred Skills:

• Experience with user research methodologies and usability testing platforms.

• Familiarity with design and prototyping tools beyond basic wireframing (e.g., Figma, Sketch, Adobe XD).

• Understanding of the banking or financial services industry.

• Experience contributing to design systems.

📝 Enhancement Note: The requirement for a portfolio that "clearly demonstrates mobile UX thinking and real product work" underscores the practical, output-driven nature of this role. The emphasis on agile environments and cross-functional collaboration points to an operational role that integrates seamlessly within development workflows.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 5 years of UX design experience, with a strong emphasis on mobile applications.

• Detailed case studies demonstrating mobile UX thinking, including problem definition, user research, design process, and final product outcomes.

• Examples of user flows, wireframes, prototypes, and high-fidelity mockups specifically for iOS and Android platforms.

• Evidence of collaboration with development teams and understanding of mobile development constraints.

• Demonstrations of how user-centered design principles and accessibility standards were applied.

Process Documentation:

• Showcase a structured approach to the full product development lifecycle, from concept to handoff.

• Illustrate how user insights were translated into design decisions and product features.

• Provide examples of iterative design processes, including feedback incorporation and refinement.

• Demonstrate proficiency in creating clear and concise design documentation for development teams.

📝 Enhancement Note: For a design role emphasizing operational integration, the portfolio is crucial. It serves as tangible evidence of the candidate's ability to execute design processes that lead to functional and user-friendly products, aligning directly with operational efficiency and product delivery.

💵 Compensation & Benefits

Salary Range:

• Latvia: 2,800 – 4,200 € gross per month

• Lithuania: 3,350 – 5,050 € gross per month

• Estonia: 3,150 – 4,750 € gross per month

Benefits:

• Personal and professional growth opportunities through self-leadership and continuous development.

• Meaningful work that positively impacts customers and society.

• Open and collaborative culture fostering cross-functional teamwork and networking.

• Supportive and inclusive environment promoting work-life balance.

• Flexible working conditions where suitable for the role.

• Share-based reward program (Eken).

• Company pension plan.

• Employee offers for banking products.

• Health insurance.

Working Hours: While specific hours are not stated, the role is Full-Time, and "flexible working conditions" are mentioned, suggesting potential for adaptable schedules within a standard operational framework (likely around 40 hours per week).

📝 Enhancement Note: The provided salary ranges are specific to each country and are gross monthly figures. The benefits are tailored to employee well-being and long-term engagement, common in operational roles within established financial institutions. The mention of flexible working conditions acknowledges the need for balance in demanding operational roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Banking and Financial Services. Swedbank is a leading Nordic financial services group.

Company Size: Large Enterprise (as indicated by Swedbank's global presence and employee count, though specific to the design team is not detailed). This size implies structured processes, opportunities for specialization, and significant cross-functional interaction.

Founded: Swedbank has a long history, with roots dating back to 1820, indicating stability, established practices, and a deep understanding of the financial market.

Team Structure:

• The role is part of the "Baltic mobile design team," suggesting a regional focus within a larger global design or product organization.

• Collaboration is expected with "other design teams across the organization," highlighting a matrixed or interconnected structure.

Methodology:

• User-Centered Design: Core to the role, ensuring all designs prioritize user needs and experiences.

• Agile Development: Collaboration within agile environments necessitates iterative design, rapid prototyping, and continuous feedback loops.

• Data-Driven Decisions: While not explicitly stated for design, it's implied by the banking context and the need to "advocate for usability" and "influence mobile experience." Designs are likely informed by user data and analytics.

• Cross-Functional Collaboration: Essential for translating user needs into functional products, involving close partnerships with various departments.

Company Website: https://www.swedbank.com

📝 Enhancement Note: The company's standing in the financial sector suggests a focus on robust processes, security, and customer trust. The "design culture" is being actively grown, indicating an environment where new ideas and methodologies are welcomed, particularly in areas like user experience which directly impact operational efficiency and customer satisfaction.

📈 Career & Growth Analysis

Operations Career Level: Mid-to-Senior level UX Designer. This role requires significant experience and the ability to "lead and drive projects," indicating a level of autonomy and responsibility beyond junior roles. The focus on "product thinking" and "UX strategy" suggests potential for growth into Lead UX Designer or UX Manager positions.

Reporting Structure: The designer will join the "Baltic mobile design team" and collaborate with other design teams. The direct manager is Igoris Ryklys. The structure likely involves reporting to a Design Lead or Head of Product Design within the region, with strong dotted-line reporting to product teams.

Operations Impact: This role directly impacts customer acquisition, retention, and satisfaction by creating intuitive and accessible mobile banking experiences. Optimized UX leads to higher adoption rates, reduced customer support inquiries, and increased engagement with banking products, all of which are critical operational metrics for a financial institution.

Growth Opportunities:

• Skill Development: Deepen expertise in mobile UX, specifically iOS and Android nuances, accessibility, and advanced prototyping. Opportunity to learn and apply new design methodologies and tools.

• Leadership Potential: Progress to leading design initiatives for specific features or products, mentoring junior designers, or contributing to the strategic direction of the design function.

• Industry Exposure: Gain in-depth knowledge of the financial services industry and its unique UX challenges, potentially leading to specialization in FinTech UX.

• Cross-Functional Mobility: Develop strong relationships across product, engineering, and business teams, opening doors to product management or program management roles.

📝 Enhancement Note: The description emphasizes "self-leadership" and "continuous development," aligning with operational roles that require proactive learning and career progression. The impact on customer metrics highlights the strategic operational value of a skilled UX designer in the financial sector.

🌐 Work Environment

Office Type: The role is designated as Hybrid, with primary work locations in Vilnius, Tallinn, and Riga. This suggests a mix of in-office collaboration and remote work. The office environments are likely modern and equipped to support professional work.

Office Location(s):

• Vilnius, Lithuania (Konstitucijos pr. 20a)

• Tallinn, Estonia (Liivalaia 8)

• Riga, Latvia (Balasta dambis 15)

These are central business district locations, easily accessible.

Workspace Context:

• Collaborative Environment: The emphasis on joining a "supportive team environment" and collaborating "closely with other design teams" points to a workplace that values teamwork and open communication.

• Tools & Technology: While specific tools aren't listed here, a UX Designer role typically involves access to industry-standard design and prototyping software (e.g., Figma, Sketch, Adobe XD), collaboration platforms (e.g., Jira, Confluence), and potentially user testing tools.

• Operations Integration: Working within agile teams means constant interaction with developers and product owners, fostering a dynamic and integrated workspace focused on efficient product delivery.

Work Schedule: Full-time with "flexible working conditions when suitable for the role." This suggests that while the core hours will be standard, there might be some flexibility in start/end times or occasional remote work days, balanced against the need for team collaboration and project deadlines.

📝 Enhancement Note: The hybrid model and flexible conditions are typical for attracting and retaining talent in operational roles that require both focused individual work and collaborative team interaction. The office locations are in key business hubs, facilitating access and networking.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of CV and portfolio to assess experience, skills, and alignment with role requirements.

• Portfolio Presentation & Discussion: Candidates will likely present their portfolio, discussing specific case studies, design process, and problem-solving approaches. This is a critical stage to evaluate mobile UX thinking and communication skills.

• Technical/Skills Assessment: May involve a design challenge or a deep dive into specific UX methodologies, mobile design patterns, and accessibility standards.

• Cross-functional Interviews: Meetings with Product Owners, Developers, and potentially other designers to assess collaboration style, communication, and cultural fit.

• Final Interview: With the hiring manager (Igoris Ryklys) to discuss overall fit, career aspirations, and finalize the offer.

Portfolio Review Tips:

• Mobile Focus: Ensure your portfolio prominently features mobile UX projects, clearly detailing your role and contributions. Highlight specific challenges and solutions for iOS and Android.

• Process Clarity: Articulate your design process clearly, from user research and ideation to prototyping and testing. Use case studies to demonstrate how you translated insights into tangible design outcomes.

• Platform Expertise: Explicitly showcase your understanding of iOS Human Interface Guidelines and Android Material Design, providing examples of how you applied them.

• Problem-Solving: Be ready to discuss complex design problems you've solved and the impact of your solutions on user experience and business goals.

• Collaboration Evidence: Include examples or mention how you collaborated with developers and product managers.

Challenge Preparation:

• Mobile Design Problem: Be prepared for a hypothetical mobile design challenge that requires you to apply your knowledge of user-centered design, mobile patterns, and platform guidelines.

• Accessibility: Understand how to integrate accessibility considerations into your design process.

• Communication: Practice articulating your design decisions and rationale concisely and persuasively.

📝 Enhancement Note: The interview process heavily emphasizes the portfolio as a demonstration of practical skills and operational effectiveness. Candidates should prepare to walk through their process and decision-making, showcasing how they operationalize design principles to achieve desired outcomes.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Expertise in tools like Figma, Sketch, or Adobe XD is expected for creating wireframes, user flows, and interactive prototypes.

• Collaboration Platforms: Familiarity with tools like Jira and Confluence for agile project management and documentation is likely.

• User Research & Testing Tools: Experience with platforms for user interviews, surveys, and usability testing (e.g., UserTesting.com, Maze) would be beneficial.

Analytics & Reporting:

CRM & Automation:

• Not directly applicable to the core UX design function, but awareness of how CRM systems and marketing automation tools integrate with customer-facing applications could provide broader context.

📝 Enhancement Note: Proficiency in industry-standard design and prototyping tools is fundamental. The ability to translate insights from analytics and work within agile project management systems is key to the operational effectiveness of this role.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and prioritizing user needs in all design decisions.

• Collaboration: A strong emphasis on teamwork, open communication, and shared problem-solving with cross-functional teams.

• Continuous Improvement: A drive for self-leadership and ongoing professional development, seeking to enhance both personal skills and team processes.

• Impact-Driven: A focus on delivering meaningful work that positively impacts customers, the business, and society.

• Efficiency: An appreciation for streamlined processes and effective workflows that contribute to successful product delivery.

Collaboration Style:

• Cross-functional Integration: Actively working with Product Owners, developers, and other designers to ensure a cohesive and efficient product development process.

• Knowledge Sharing: Contributing to a culture where experiences, advice, and best practices are openly shared within the design team and beyond.

• Feedback Exchange: Openness to receiving and providing constructive feedback to refine designs and processes.

📝 Enhancement Note: The values emphasize a proactive, collaborative, and user-focused approach, which are critical for operational roles that drive product success through effective execution and teamwork.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively translating user needs into viable product solutions that also meet Swedbank's business objectives and technical constraints.

• Navigating Complex Financial Regulations: Designing within a highly regulated industry requires a deep understanding of compliance and security requirements.

• Cross-Cultural Design Nuances: Adapting designs to meet the expectations and behaviors of users across different Baltic countries.

• Keeping Pace with Mobile Technology: Staying current with rapidly evolving mobile operating systems, devices, and design trends.

Learning & Development Opportunities:

• Specialization: Deepen expertise in mobile UX, accessibility, and FinTech design.

• Leadership: Opportunities to lead design projects, mentor junior designers, and contribute to strategic design initiatives.

• Industry Conferences & Certifications: Potential to attend relevant industry events and pursue certifications in UX or related fields.

• Mentorship: Access to experienced design leaders and cross-functional mentors within Swedbank.

📝 Enhancement Note: The challenges are typical for operational roles in the financial sector, requiring adaptability and a strategic mindset. The growth opportunities are geared towards advancing within the UX/Product Design field and potentially into leadership roles, reflecting a clear career path.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting stakeholder requirements with user needs. How did you approach it, and what was the outcome?" (Focus on your process, negotiation skills, and user advocacy).

• "How do you ensure your mobile UX designs are accessible and inclusive for all users?" (Prepare to discuss specific accessibility standards and implementation examples).

Company & Culture Questions:

• "What interests you about Swedbank and the financial services industry specifically from a UX perspective?" (Research Swedbank's mission, values, and recent product developments).

• "How do you contribute to a positive and collaborative team environment, especially in a hybrid setting?" (Highlight your teamwork and communication skills).

Portfolio Presentation Strategy:

• Tell a Story: For each case study, clearly define the problem, your role, the process you followed, the solutions you designed, and the results achieved.

• Show, Don't Just Tell: Use visuals (wireframes, prototypes, final designs) to illustrate your points effectively.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs (e.g., increased conversion rates, improved task completion times, reduced error rates).

• Focus on Mobile Nuances: Highlight how you addressed specific challenges related to mobile platforms, gestures, and native guidelines.

📝 Enhancement Note: Preparation should focus on demonstrating not just design skills, but also the operational capability to deliver user-centric solutions within a structured environment, with a strong emphasis on collaboration and measurable impact.

📌 Application Steps

To apply for this Mobile App UX Designer position:

• Submit your application through the Swedbank careers portal at the provided URL.

• Portfolio Customization: Tailor your portfolio to highlight your most relevant mobile UX projects, emphasizing your experience with iOS/Android guidelines, agile methodologies, and user-centered design. Ensure case studies clearly demonstrate your problem-solving process and impact.

• Resume Optimization: Ensure your resume clearly outlines your 5+ years of UX design experience, with a specific focus on mobile UX. Use keywords from the job description such as "Mobile UX Design," "User-Centered Design," "iOS," "Android," "Agile," and "Accessibility." Quantify achievements where possible.

• Interview Preparation: Practice presenting your portfolio, articulating your design process, and answering strategy and behavioral questions. Be ready to discuss your understanding of the financial services industry and Swedbank's role within it.

• Company Research: Familiarize yourself with Swedbank's mission, values, and recent mobile app developments. Understand their approach to customer service and digital banking.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.