Manager - UX

📍 Job Overview

Job Title: Manager - UX

Company: Almosafer

Location: Dubai, United Arab Emirates

Job Type: Full-Time

Category: UX/Product Design

Date Posted: 2026-06-24

Experience Level: Mid-Senior Level (5-10 years)

Remote Status: On-site

🚀 Role Summary

• Spearhead the design strategy for Almosafer's digital consumer travel experience across web and mobile platforms.

• Drive user-centered design initiatives, translating complex customer needs and business objectives into intuitive and impactful user interfaces.

• Collaborate closely within cross-functional teams, including engineers, product managers, and fellow designers, to influence product roadmaps and deliver innovative solutions.

• Champion design quality, process improvements, and establish best practices to elevate the overall design output and team effectiveness.

• Leverage data analytics, qualitative research, and user feedback to inform design decisions and optimize key performance indicators (KPIs).

📝 Enhancement Note: The job title "Manager - UX" suggests a leadership component, implying responsibilities beyond individual contribution, such as mentoring, process ownership, and strategic input into the product roadmap. The "On-site" work arrangement in Dubai is confirmed. The AI-derived experience level of "5-10 years" aligns with a mid-to-senior management role.

📈 Primary Responsibilities

• Shape the product roadmap by integrating design thinking and customer insights early in the development lifecycle, influencing strategic product direction.

• Elevate the team's design quality, craft, and processes by establishing patterns, rituals, and best practices for consistent excellence.

• Translate identified opportunities into elegant, intuitive solutions that balance business needs, technical constraints, data insights, and user requirements.

• Collaborate within a fast-paced, iterative product team environment alongside engineers, product managers, and designers to uncover customer problems and deliver impactful solutions.

• Rapidly produce concepts and prototypes, pragmatically assessing when further ideation, testing, or strategic pivots are necessary.

• Drive iterative testing and experimentation to validate hypotheses, refine solutions, and maximize positive impact on key performance indicators (KPIs).

• Conduct qualitative research, including user interviews, surveys, and usability tests, to gain deep customer understanding and identify pain points.

• Utilize data analytics and user behavior metrics to inform design decisions and measure the effectiveness of implemented solutions.

• Contribute to and leverage a robust design system to ensure consistency and efficiency across digital products.

• Communicate complex concepts and design decisions effectively to both technical and non-technical stakeholders through compelling storytelling and clear articulation.

📝 Enhancement Note: Responsibilities are inferred from the "About the Role" and "Responsibilities" sections of the job description, emphasizing strategic influence, process improvement, and cross-functional collaboration, which are typical for a Manager-level UX role. The focus on iterative testing and data-driven decisions aligns with modern product development methodologies.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong foundation in design principles, human-computer interaction, or a related field is implied. A Bachelor's or Master's degree in Design, HCI, Computer Science, or a related discipline would be advantageous.

Experience: 4-8 years of progressive product design experience in a consumer-focused organization, with a proven track record of shipping successful mobile and web experiences. Experience in e-commerce is a significant plus.

Required Skills:

• Deep understanding of product strategy and business requirements.

• Strong customer-centric approach, with a focus on identifying and solving customer needs and pain points.

• Excellent design thinking and problem-solving capabilities.

• Ability to structure and bring clarity to vaguely defined problem spaces without explicit briefs.

• Proficient in design, prototyping, and whiteboarding tools (e.g., Figma, Sketch, Adobe XD, Miro).

• Experience working with and contributing to design systems.

• Proven experience with qualitative research methodologies, including user interviewing, surveys, and usability testing.

• Proven experience using data and analytics to inform design decisions and measure impact.

• Experience working in iterative product teams, not solely in an agency setting.

• High proficiency in English (written and verbal communication). Preferred Skills:

• Experience in the e-commerce sector.

• Proficiency in Arabic language.

• Experience with A/B testing and experimentation frameworks.

• Familiarity with Agile development methodologies.

📝 Enhancement Note: The AI-derived experience level of "5-10 years" is adjusted to "4-8 years" to directly reflect the stated requirement in the job description, while still indicating a mid-to-senior level. The emphasis on "consumer-focused" experience, "shipping mobile and web experiences," and "iterative product teams" are directly pulled from the text. Arabic proficiency is noted as a preference.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• An online portfolio or PDF is mandatory for application consideration.

• Showcase up to 3 projects that best exemplify your design thinking process.

• Projects should clearly demonstrate the impact of your work on customer experience and business outcomes.

• Highlight your approach to problem-solving, user research, ideation, prototyping, and final solution design. Process Documentation:

• Demonstrate your ability to translate research findings and business requirements into structured design processes.

• Showcase examples of how you've contributed to or utilized design systems for consistency and efficiency.

• Provide evidence of your iterative design process, including user testing, feedback incorporation, and refinement cycles.

• Illustrate how you measure the success of design solutions using data and analytics, linking them to KPIs.

📝 Enhancement Note: The requirement for a portfolio is explicitly stated as mandatory. The content of the portfolio is inferred to include design thinking, impact demonstration, and the full design lifecycle, which are standard expectations for a senior UX role.

💵 Compensation & Benefits

Salary Range: As Almosafer is a prominent travel company operating in Dubai, UAE, a Manager-level UX role with 4-8 years of experience would typically command a competitive salary. Based on market research for similar roles in Dubai, the estimated annual salary range is likely between AED 250,000 - AED 400,000 (approximately USD 68,000 - USD 109,000). This can vary based on the candidate's specific experience, skills, and the company's internal compensation structure.

Benefits:

• Ongoing Learning and Development opportunities to support professional growth.

• Recognition Programs to celebrate achievements and contributions.

• Potential for inclusion in a comprehensive benefits package typically offered by large organizations in the UAE, which may include health insurance, paid time off, and other standard employee benefits.

Working Hours: The role is on-site in Dubai, with standard full-time working hours, likely around 40 hours per week. The dynamic nature of product development may require flexibility at times.

📝 Enhancement Note: Salary range is an estimate based on the role, location (Dubai, UAE), and experience level (4-8 years), using general market data for UX Managers. Actual compensation will be determined by Almosafer. Benefits are listed as provided by AI, with additional standard benefits inferred for a role of this caliber in the region. Working hours are based on the AI-derived 40 hours/week for a full-time role.

🎯 Team & Company Context

🏢 Company Culture

Industry: Travel & Tourism Technology. Almosafer is a leading technology-driven travel company in Saudi Arabia, operating across various segments of the travel and tourism ecosystem, with a focus on digital platforms and services.

Company Size: Almosafer is a significant player in the Saudi Arabian travel market, suggesting a medium to large organization with established operations and a growing digital presence. The company employs a substantial number of people across its operations.

Founded: Almosafer was founded with a mission to shape the future of travel, leveraging its deep roots and understanding of the Saudi Arabian market and the wider region. This implies a company with established history and vision.

Team Structure:

• The UX team likely operates within a Product or Technology department, forming part of a larger digital transformation initiative.

• Collaboration is expected to be high, with close working relationships with Product Management, Engineering, Data Science, and potentially Marketing teams.

• The "Manager - UX" title suggests a leadership role, potentially overseeing a small team of designers or being the primary design lead for specific product areas. Methodology:

• Data-driven decision-making is a core component, utilizing analytics and qualitative research to inform product development.

• Iterative product development cycles are standard, emphasizing continuous improvement and experimentation.

• A strong focus on customer needs and pain points guides the design and development process.

• Cross-functional collaboration is key to translating insights into impactful user experiences.

Company Website: https://jobs.almosafer.com/

📝 Enhancement Note: Company context is derived from the provided "About the Company" section. The description highlights Almosafer's position as a leader in Saudi Arabian travel, its digital focus, and its vision to shape the future of the industry. This provides context for the operations environment.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a mid-to-senior management level within the UX/Product Design function. It requires significant experience in end-to-end product design, strategic thinking, and the ability to influence product direction. The "Manager" title indicates potential for team leadership or significant ownership of key product areas.

Reporting Structure: The UX Manager will likely report to a Head of Product, Director of Design, or a similar senior leadership role within the Product or Technology organization. They will collaborate closely with Product Managers and Engineering Leads.

Operations Impact: The UX Manager's work directly impacts customer acquisition, engagement, conversion rates, and overall customer satisfaction for Almosafer's digital platforms. By creating seamless and intuitive travel experiences, they contribute significantly to revenue growth and brand loyalty in the competitive travel market.

Growth Opportunities:

• Leadership Development: Potential to grow into a Head of UX/Design role, managing larger teams and setting broader design strategy.

• Specialization: Opportunity to deepen expertise in specific areas of consumer travel UX, such as booking flows, loyalty programs, or mobile-first experiences.

• Strategic Influence: Increased involvement in product strategy, roadmap planning, and cross-departmental initiatives.

• Mentorship: Opportunity to mentor junior designers and contribute to the development of the broader design community within Almosafer.

📝 Enhancement Note: Career analysis is based on the "Manager - UX" title, the required experience level, and the described responsibilities, inferring typical career progression paths and impact within a technology-focused organization.

🌐 Work Environment

Office Type: The role is explicitly stated as "On-site," indicating a traditional office-based work environment in Dubai. This suggests a physical workspace designed for collaboration and focused work.

Office Location(s): Dubai, United Arab Emirates. This location offers a dynamic, international business hub environment, with potential for easy access to talent and resources within the region.

Workspace Context:

• Collaborative Environment: The job description emphasizes teamwork with engineers, product managers, and other designers, suggesting an office setup that facilitates cross-functional interaction, whiteboarding sessions, and informal discussions.

• Tools & Technology: Expect access to industry-standard design, prototyping, and collaboration tools, including whiteboarding software. The company likely invests in the necessary technology to support efficient UX workflows.

• Team Interaction: The on-site nature encourages direct communication and a strong sense of team cohesion, vital for rapid iteration and problem-solving in product development.

Work Schedule: Standard full-time hours are expected, likely around 40 hours per week. While the role is on-site, the fast-paced environment may necessitate occasional flexibility to meet project deadlines or address urgent issues.

📝 Enhancement Note: Based on the "On-site" designation and location in Dubai, this section infers the typical office environment characteristics, emphasizing collaboration and access to tools, which are crucial for UX roles.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and mandatory portfolio to assess qualifications and experience match.

• Portfolio Review & Discussion: A dedicated session to walk through your selected portfolio projects, focusing on your design process, problem-solving approach, and the impact of your work. Be prepared to discuss your role, decisions, and outcomes in detail.

• Cross-functional Interviews: Interviews with Product Managers, Engineers, and potentially other designers to evaluate collaboration skills, technical understanding, and cultural fit.

• Manager/Leadership Interview: A final interview with a senior leader to discuss strategic thinking, leadership potential, and alignment with Almosafer's vision and values.

Portfolio Review Tips:

• Curate Strategically: Select 3 projects that best showcase your end-to-end design process, from problem definition to solution implementation and impact measurement. Prioritize projects with clear business outcomes and demonstrated user value.

• Tell a Story: For each project, articulate the problem, your role, the constraints, your design process, key decisions made (and why), challenges faced, and the measurable results achieved. Use visuals effectively to support your narrative.

• Highlight Impact: Quantify the impact of your designs whenever possible using metrics (e.g., conversion rates, user satisfaction scores, task completion times). If direct metrics aren't available, explain the anticipated impact based on user research or business goals.

• Showcase Process: Demonstrate your design thinking methodology, including how you approach research, ideation, prototyping, user testing, and iteration. Show your ability to handle ambiguity and define problem spaces.

• Tailor to Almosafer: If possible, subtly tailor your project selection or presentation to highlight experiences relevant to consumer travel, e-commerce, or digital platforms.

Challenge Preparation:

• Design Exercise: Be prepared for a potential design challenge or case study, which might involve analyzing a problem, sketching solutions, or presenting a design concept within a given timeframe.

• Problem-Solving: Practice articulating your thought process for tackling ambiguous or complex design problems, focusing on user needs and business objectives.

• Stakeholder Communication: Rehearse how you would present design recommendations and justify your decisions to diverse stakeholders, including non-designers.

📝 Enhancement Note: This section infers a typical interview process for a UX Manager role, emphasizing the mandatory portfolio review and including practical tips for preparation. The focus is on demonstrating design thinking, impact, and collaborative capabilities.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Proficiency is essential in tools such as Figma, Sketch, Adobe XD, or similar industry-standard software.

• Whiteboarding & Collaboration: Tools like Miro, Mural, or similar digital whiteboarding platforms for ideation, flow mapping, and remote collaboration.

• **Design