Web Designer - RSI

📍 Job Overview

Job Title: Web Designer - RSI

Company: Reamined Systems Inc. (RSI)

Location: Toronto, Ontario, Canada

Job Type: Full-time, Temporary (up to 12 months)

Category: Digital Design & Web Operations

Date Posted: July 26, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• This role focuses on enhancing the user experience and functionality of digital platforms, specifically the Online Property Tax Analysis (OPTA) platform, through expert web design and UI/UX principles.

• The position involves translating complex business requirements and user needs into intuitive, visually engaging, and functional digital interfaces, requiring a strong understanding of user-centered design methodologies.

• Collaboration with cross-functional teams, including product managers, developers, and stakeholders, is critical for the successful design, testing, and iterative improvement of digital products.

• Candidates will be responsible for maintaining design standards and style guides to ensure a consistent and high-quality user experience across all digital applications and websites.

📝 Enhancement Note: While the title is "Web Designer," the description emphasizes UI/UX, user experience, and translating business needs into functional interfaces. This suggests a role that blends graphic design with user experience strategy and potentially some front-end understanding, aligning with a "Digital Design & Web Operations" category rather than pure graphic design. The temporary nature and focus on a specific platform (OPTA) indicate a project-driven need within a specialized domain.

📈 Primary Responsibilities

• Analyze and document business and user requirements to inform design decisions and translate them into actionable design specifications for web applications.

• Develop intuitive website and application layouts, including navigation structures, control elements, and user interfaces, ensuring a seamless user journey.

• Create comprehensive visual assets such as mock-ups, wireframes, and storyboards to effectively communicate proposed functionality and user experience flows to stakeholders.

• Engage in collaborative design sessions with cross-functional teams, including developers and business analysts, to refine designs and ensure alignment with project goals and technical feasibility.

• Conduct thorough testing of web applications and internal systems, encompassing workflow validation, data integrity checks, usability assessments, and overall quality assurance.

• Proactively gather user feedback through various channels to identify areas for enhancement and implement data-driven improvements to digital product offerings.

• Establish and maintain design standards, style guides, and component libraries to ensure brand consistency and a unified user experience across all digital touchpoints.

• Work closely with development teams to ensure the accurate implementation of designed interfaces and user flows, providing design support throughout the development lifecycle.

📝 Enhancement Note: The responsibilities highlight a proactive approach to design, emphasizing analysis, collaboration, testing, and continuous improvement, which are core tenets of effective web operations and UX design. The mention of "internal applications" alongside the OPTA platform suggests a broader scope of digital asset management within the organization.

🎓 Skills & Qualifications

Education:

• A degree or diploma in Design, Fine Arts, Digital Media, or a related field is considered an asset, demonstrating a foundational understanding of design principles. Experience:

• A minimum of 3 years of progressive experience in web design, UI/UX design, web development, or comprehensive website management is required.

• Demonstrated experience utilizing Content Management System (CMS) platforms for the creation, management, and optimization of web content. Required Skills:

• Expertise in core web design principles and best practices for creating engaging and user-friendly digital interfaces.

• Proficiency in UI/UX design methodologies, including user research, wireframing, prototyping, and usability testing.

• Familiarity with web services and Application Programming Interfaces (APIs) and their role in modern web application architecture.

• Strong command of Microsoft Office Suite, with particular emphasis on advanced functions within Microsoft Excel for data analysis and reporting.

• Excellent written and verbal communication skills, with the ability to articulate design concepts and rationale clearly to diverse audiences.

• Proven ability to collaborate effectively within cross-functional teams, fostering a productive and integrated work environment. Preferred Skills:

• Hands-on experience with industry-standard design and prototyping tools such as Figma, Adobe Photoshop, and Adobe XD.

• Familiarity with collaborative design and visualization tools like Miro for team brainstorming and workflow mapping.

• Knowledge of cloud platforms, specifically Azure, and its potential applications in web development and deployment.

• Experience with wireframing and prototyping tools to create interactive user flows and validate design concepts.

• Previous experience in Quality Assurance (QA) or software testing roles, bringing a critical eye for detail and defect identification.

• Proficiency with code editors for understanding and potentially making minor code adjustments to HTML, CSS, or JavaScript.

📝 Enhancement Note: The "Nice to Have" section is expanded to "Preferred Skills" to better reflect its importance. The inclusion of specific tools like Figma and Adobe XD, along with Azure and QA experience, indicates a modern digital design environment that values technical proficiency and a holistic understanding of the product lifecycle.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing a minimum of 3 significant web design or UI/UX projects, demonstrating a progression of skills and project complexity.

• Detailed case studies that articulate the problem statement, design process, user research methodologies, and final design solutions for each project.

• Demonstrations of user interface (UI) design, user experience (UX) flows, wireframes, and interactive prototypes that highlight problem-solving capabilities.

• Evidence of working with Content Management Systems (CMS) and understanding how design integrates with content management workflows. Process Documentation:

• Documentation of past projects should illustrate the candidate's approach to gathering and analyzing business and user requirements, forming the foundation of design work.

• Examples of how design standards, style guides, or component libraries were developed, implemented, and maintained to ensure consistency across digital platforms.

• Case studies that detail the process of conducting usability testing, gathering user feedback, and iterating on designs based on performance data and user insights.

• Clear articulation of the collaborative process with developers and stakeholders, including how feedback was incorporated and design challenges were overcome.

📝 Enhancement Note: For a design role, a portfolio is paramount. This section emphasizes not just the visual output but the underlying process, strategic thinking, and collaborative efforts that lead to successful digital product design and implementation. Highlighting experience with CMS and design system maintenance is crucial for operational efficiency.

💵 Compensation & Benefits

Salary Range:

• The annual salary for this position ranges from $64,500 to $96,500 CAD.

• Exact compensation will be determined based on a thorough evaluation of the candidate's qualifications, relevant experience, and educational background. Benefits:

• Competitive salary and benefits package, reflecting industry standards and employee well-being.

• Opportunities for career development, including potential for advancement within the organization.

• Education support programs designed to foster continuous learning and skill enhancement.

• Recognition programs that acknowledge and reward employee contributions and achievements.

• Access to innovative technology and strategic partnerships that drive professional growth.

• Investment in new product development, offering exposure to cutting-edge projects. Working Hours:

• This is a full-time temporary position, expected to involve approximately 40 hours per week.

• The role offers a hybrid work schedule, combining in-office collaboration with remote flexibility.

📝 Enhancement Note: The salary range is clearly stated in CAD. The benefits are expanded to reflect the company's stated values and offerings, emphasizing growth, innovation, and people-centric support, which are attractive to professionals in tech-adjacent roles. The hybrid nature of the work arrangement is highlighted.

🎯 Team & Company Context

🏢 Company Culture

Industry:

• Information Services and Technology, specifically providing specialized real property assessment and tax delivery assistance to municipalities in Ontario, Canada. This sector requires accuracy, reliability, and a deep understanding of regulatory frameworks. Company Size:

• Reamined Systems Inc. (RSI) is a subsidiary of Information Services Corporation (ISC). ISC is a significant player in registry and information management services, indicating a medium-to-large organizational structure with established processes and resources. This size offers stability and structured career paths. Founded:

• Information Services Corporation (ISC) has a history of providing value to government, industry, and communities, suggesting a long-standing commitment to public service and data integrity. RSI, as a subsidiary, benefits from this established foundation. Team Structure:

• The Web Designer will likely be part of a digital product or IT team, working closely with developers, project managers, and business analysts.

• Reporting structure will likely involve a Digital Design Lead or IT Manager, with direct collaboration across various departments to understand and meet diverse stakeholder needs.

• Cross-functional collaboration is a key aspect, requiring effective communication and partnership with teams responsible for product development, client relations, and municipal services. Methodology:

• The company emphasizes data-driven decision-making and continuous improvement, particularly in the context of its OPTA platform.

• Workflow planning and optimization are critical for ensuring efficient service delivery to municipalities.

• Automation and efficiency practices are likely employed to streamline assessment and tax delivery processes, making robust digital tools essential. Company Website:

• [ISC Website: https://www.isc.ca/ - Note: RSI website not explicitly provided via input, but assumed to be part of ISC's digital presence]

📝 Enhancement Note: The company context is fleshed out by understanding ISC's role as a major information services provider. This provides a backdrop for RSI's specialized services and suggests a culture valuing reliability, data integrity, and public sector engagement. The emphasis on "progress with purpose" and "Great Place to Work" certification points to a supportive and forward-thinking environment.

📈 Career & Growth Analysis

Operations Career Level:

• This role sits at a mid-level within the digital design and operations spectrum. It requires hands-on expertise in web design and UI/UX principles, coupled with the ability to translate strategic business objectives into tangible digital solutions. The focus is on execution, iterative improvement, and contributing to the enhancement of existing digital products. Reporting Structure:

• The Web Designer will likely report to a Manager of Digital Design, IT Manager, or a Product Lead, overseeing the OPTA platform. This individual will be a key contributor within a team of designers, developers, and product specialists. Operations Impact:

• The Web Designer's impact is directly tied to the user experience and effectiveness of RSI's digital platforms, particularly the OPTA platform. By creating intuitive and functional interfaces, they directly influence user adoption, satisfaction, and the efficiency with which municipalities can access property tax information. This ultimately supports RSI's mission and its value proposition to clients. Growth Opportunities:

• Specialization: Deepen expertise in UI/UX design, user research, or front-end development through specialized training or project work.

• Leadership: Potential to move into a Senior Web Designer or UI/UX Lead role, mentoring junior designers and taking ownership of larger design initiatives.

• Cross-Functional Mobility: Opportunity to transition into Product Management or Business Analysis roles by leveraging a strong understanding of user needs and business requirements.

• Industry Knowledge: Gain in-depth knowledge of the municipal real property assessment and tax sector, becoming a subject matter expert in digital solutions for this niche.

📝 Enhancement Note: This section frames the "Web Designer" role within a broader "Operations" context, emphasizing its contribution to service delivery, efficiency, and user satisfaction. Growth opportunities are tailored to a design and digital product career path.

🌐 Work Environment

Office Type:

• The role is designated as Hybrid, indicating a blend of in-office work and remote flexibility. This suggests a modern work environment designed to support both focused individual work and collaborative team activities. Office Location(s):

• The primary office location is Toronto, Ontario. This places the role within a major Canadian business hub, offering access to a vibrant professional community and public transit. Workspace Context:

• The hybrid model likely means access to well-equipped office spaces designed for collaboration, including meeting rooms with AV capabilities, and potentially flexible desk arrangements.

• Essential design tools and technologies, such as Figma, Adobe Suite, and potentially Azure environments, will be available, either through company-provided hardware or as cloud-based services.

• Opportunities for direct interaction with design peers, developers, product managers, and business stakeholders are inherent in the hybrid model, fostering a dynamic and communicative work atmosphere. Work Schedule:

• Standard full-time working hours (approximately 40 per week) are expected. The hybrid arrangement offers flexibility in how and where these hours are fulfilled, balancing personal needs with team collaboration and project demands.

📝 Enhancement Note: The hybrid nature of the role is a key differentiator. This section details what that typically entails in a professional setting, focusing on the benefits for a designer needing both focused work time and collaborative engagement.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess foundational skills, experience, and alignment with the role's requirements. Be prepared to discuss your career trajectory and highlight key projects.

• Technical/Design Assessment: This may involve a practical exercise or a deep dive into your portfolio. You'll be asked to discuss your design process, problem-solving approach, and how you've addressed specific user or business challenges.

• Behavioral & Team Fit Interview: Questions will focus on your collaboration style, communication skills, ability to handle feedback, and how you contribute to a team environment. Discuss your experience working with cross-functional teams.

• Final Interview: Potentially with senior leadership or key stakeholders, focusing on strategic thinking, understanding of RSI's mission, and how your skills can contribute to the company's goals.

Portfolio Review Tips:

• Curate Selectively: Showcase 3-5 of your strongest, most relevant projects. Prioritize quality over quantity.

• Tell a Story: For each project, clearly outline the problem, your role and process, the solutions you designed, and the outcomes or impact. Use visuals effectively.

• Highlight Process: Demonstrate your thinking: sketches, wireframes, user flows, A/B tests, and how you iterated based on feedback.

• Quantify Impact: Where possible, include metrics that show the success of your designs (e.g., improved conversion rates, reduced support tickets, increased user engagement).

• Tailor to RSI: If possible, subtly highlight projects or skills that align with RSI's domain (e.g., data visualization, complex form design, user portals).

Challenge Preparation:

• Be prepared for a design challenge that might involve a hypothetical scenario related to the OPTA platform or a similar digital product.

• Focus on demonstrating your approach to understanding requirements, ideation, and presenting a well-reasoned solution, rather than just delivering a polished final design within a limited timeframe.

• Practice articulating your design decisions clearly and concisely, as you will likely need to present your work and rationale.

📝 Enhancement Note: This section provides actionable advice for candidates, focusing on how to best present their qualifications and prepare for the specific stages of the interview process, with a strong emphasis on portfolio presentation.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Likely the primary tool for UI/UX design, wireframing, and prototyping, given its industry prevalence. Candidates should be proficient in creating interactive prototypes and component libraries.

• Adobe Creative Suite (Photoshop, XD): Expected for image editing, graphic creation, and potentially advanced prototyping. Experience with Adobe XD is a strong plus for UI/UX workflows.

• Miro: Useful for collaborative brainstorming, user journey mapping, and workflow visualization, especially in a hybrid or remote team setting.

• Code Editors (e.g., VS Code, Sublime Text): While not a primary development role, familiarity with code editors is beneficial for understanding front-end implementation and potentially making minor adjustments to HTML/CSS.

Analytics & Reporting:

• While not explicitly stated, understanding how to interpret analytics from tools like Google Analytics or similar web analytics platforms would be advantageous for understanding user behavior and informing design improvements.

• Proficiency in Microsoft Excel for data analysis related to design performance and user feedback is required. CRM & Automation:

• No direct CRM/automation tools are specified for this role, but understanding how web applications integrate with back-end systems or databases is beneficial.

📝 Enhancement Note: This section details the expected technical toolkit for a modern Web Designer, emphasizing the preferred "nice to have" tools as core components of a contemporary design workflow.

👥 Team Culture & Values

Operations Values:

• Progress with Purpose: A drive to achieve meaningful outcomes, not just complete tasks. For a designer, this means creating solutions that genuinely solve user problems and contribute to the company's mission.

• Innovation: A commitment to exploring new ideas and technologies to improve products and services. This encourages designers to propose creative solutions and stay current with design trends.

• Data-Driven Approach: Decisions are informed by data and user insights. Designers are expected to use analytics and feedback to validate their designs and justify their choices.

• Efficiency: Streamlining processes and improving productivity. This translates to designing intuitive interfaces that reduce user effort and support efficient internal operations.

• Collaboration: Working effectively with others to achieve shared goals. A designer must be adept at team communication, constructive feedback, and cross-functional partnerships.

Collaboration Style:

• The hybrid model encourages a blend of asynchronous and synchronous collaboration. This means utilizing digital tools for ongoing communication and documentation, alongside scheduled meetings for focused discussions and decision-making.

• A culture of constructive feedback is likely present, where designers are open to critique and able to provide thoughtful feedback to peers and stakeholders.

• Knowledge sharing is vital, especially in a temporary role, to ensure smooth transitions and effective team integration. This could involve documentation, workshops, or informal knowledge transfer sessions.

📝 Enhancement Note: This section interprets the company's stated values and work environment into actionable insights for a designer, explaining how these values translate into daily work and team interactions.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Stakeholder Needs: Juggling diverse requirements from different departments (e.g., technical, business, end-user) to create a cohesive design.

• Temporary Role Constraints: Working within a defined contract period requires efficient project management and the ability to deliver impact quickly.

• Translating Complex Data: Designing user interfaces for specialized domains like real property assessment requires distilling complex data and processes into understandable formats.

• Adopting New Tools/Processes: Quickly learning and integrating into new team workflows and technology stacks.

Learning & Development Opportunities:

• Skill Enhancement: Opportunity to deepen expertise in specific design tools (Figma, Adobe XD) or specialize in areas like user research or interaction design through company-supported learning.

• Industry Exposure: Gain valuable insight into the municipal sector and government technology solutions, a niche area with unique design challenges.

• Project Impact: Contribute to a critical platform (OPTA) that directly serves public sector clients, offering a sense of purpose and tangible impact.

• Networking: Build professional relationships within RSI and ISC, potentially opening doors for future opportunities within the organization or its parent company.

📝 Enhancement Note: Identifying potential challenges and framing them as growth opportunities helps candidates prepare and see the role's developmental potential.

💡 Interview Preparation

Strategy Questions:

• Design Process: "Walk me through your process for designing a new feature for a complex web application like our OPTA platform. How do you approach requirements gathering, ideation, and user validation?"

• Problem Solving: "Describe a time you had to design for conflicting user requirements or technical constraints. What was your approach, and what was the outcome?"

• Collaboration: "How do you handle feedback on your designs, especially when it's critical? Can you give an example of how you collaborated with developers to overcome a design challenge?"

Company & Culture Questions:

• "What interests you about Reamined Systems Inc. and our work in property tax assessment?"

• "How do you see your design skills contributing to our 'Progress with Purpose' value?"

• "Describe your experience working in a hybrid environment and how you maintain productivity and team connection." Portfolio Presentation Strategy:

• Structure: Organize your portfolio logically. For each project, clearly state the problem, your specific role, your process (research, wireframes, mockups, testing), the final solution, and the impact.

• Visuals: Use high-quality images, mockups, and interactive prototypes. Ensure clarity and visual appeal.

• Narrative: Be prepared to talk through each project, explaining your decisions and demonstrating your thought process. Focus on the "why" behind your design choices.

• Conciseness: Aim for clarity and brevity, respecting the interviewer's time. Highlight key achievements and learnings.

📝 Enhancement Note: These interview questions are tailored to a Web Designer role within a specialized, potentially government-adjacent, organization, focusing on process, problem-solving, and cultural fit.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided Workday link: https://isc.wd10.myworkdayjobs.com/ISC/job/Toronto---Reamined/Web-Designer---RSI_JR0000992

• Portfolio Customization: Ensure your portfolio is up-to-date and highlights projects demonstrating UI/UX design, web development principles, and experience with CMS platforms. Tailor your case studies to show how you translate business needs into functional digital solutions.

• Resume Optimization: Clearly articulate your 3+ years of experience in web design, UI/UX, or website management. Use keywords such as "UI/UX design," "web development," "CMS," "wireframing," "prototyping," and "user experience." Quantify achievements where possible.

• Interview Preparation: Practice discussing your design process, your approach to problem-solving, and your experience with collaboration tools like Figma and Adobe XD. Be ready to present 1-2 key portfolio projects in detail.

• Company Research: Understand Reamined Systems Inc. (RSI) and its parent company ISC's role in providing information services to municipalities. Consider how your design skills can support their mission of accurate property tax assessment and delivery.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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